Ok here is the second part sorry for the delay ..been quite busy
I booked Mexicana to fly on Sept 23 MEX LAX
and return next day, it was a quick bussiness trip.
So I booked the first flight departing at 7 am. so I woke up very early to avoid problems the fare was 346 USD$ round trip on cattle class (not bad at all!).
So I got there early and instructed to go to the dreaded gate 19..for those who do not know the gate 19 is the Twilight ZONE gate a gate that has like 4 doors and they send you there when there is no gate assigned to your flight.
After a while a lady told is Our plane would depart at gate 21, I saw just 8 other people there so I figured Most would still be at gate 19, but at 6.45 "quite late for a 7 am departure" I saw the Captain and the FO exit the airbridge and leave with their stuff jepessen and all..... mmmmhhhh
2 minutes later a Mexican Agent told us our flight had been canceled and return to gate 19 to be assigned seats in the next flight (at 8.20 AM
So I went there and I was badly treated and they took my boarding pass and issued me another one, my original seat was 9C
, my new seat was 29B the plane was full, I went bezerk and told the person there I woke up at 4 in the Am to get a lousy seat and the plane and most probably my meeting at L.A.??
She basically told me to be grateful I Got in the plane since the 8.20 plane was full.
I Told her "something could be done" I never mentioned my frecuenta status (FF miles etc etc) I just stood there with a face a very unslept person has.
Since I had more than one hour to spare I went to the Mexicana Booth to complain. First I changed my seat to 9F NO QUE NO? then I filled a complaint for the rude treatment and the cancelation they could not give a copy of my compliand so I felt my complaint was as good as toilet paper So i filed another and DEMANDED for the agent to sign it. They did (see photo)
She was courteous but the damage was done, she told me, my original flight had only 7 pax, and I told her that if a mexicana Rep had waked to us and told us that it is wasteful to fly a 30 tonne plane and burn 9 tons of fuel to fly 8 pax , and procedded to rebook us in the new plane with our SEATS UNCHANGED we would be happy since we know the Airline is a business, but we were treated like dolts and that is unnaceptable. hence my complaint, Icalled Mexicana afterwards and I havent recieved not even an Email so my toilet paper theory holds true.....
The plane was full the flight was good the plane clean, but the take off took like forever.....I guess we were a ton or less away from MTOW....
The pilots were informative and the service as always very good fast and courteous, they served a lot of spirits ( I dont drink) but It amazed me how many guys were getting loaded so early in the morning????
One thing I really hate is that if you are sound asleep the darn announcements are very loud and wake you up...
First the flight info
The electronic devices
then the filling of custom and migration forms
then the duty free stuff
then the decent.
cant they keep it quiet.....???
The seat space is much closer than Alaska I think is due to half an inch less and the seats that protude back a little more, see this poor guy, but the seats inmy case are a little more mushy and have a little more hip space, but make no mistake, you are still in cattle class.
The breakfast was Eggs with chilli sauce and smashed beans with chesse, very good (for airline food) and lots of juice....speedy service and refills as always, the cofee smelled good but I wanted to sleep so I passed.
As you can see the service with all the goodies make this a cramped place..
The flight was 3.32 minutes long we entered La from the west and landed at 24L, one thing I was surprised was the level of contamination leaving Mexico city Yuck!!!
So basically the flight was full, noisy, no chops, very good landing and nice music, quick departure and boarding, very helpful crew 2 guys and 2 women for us...
here check the photo of the cabin, I dont know but may its me or the highers and wider setas but it loks cramped but I did not feel it that bad!. then again at 5.8 I am not that tall so maybe for a 6.0 and over this culd be a problem.
Tomorrow Illl write down the back and my conclusions sorry but is 1 am here...
best regards TRB
The best seat in a Plane is the Jumpseat.