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jetjack74
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FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 2:34 pm

Flight routing:
NW11, DTW-NRT
Aircraft:Boeing 747-451 N673US(6313)
Position, UD1


Forgive me for the poor quality of pictures. I decided to do a trip report late in the flight, so they were taken in haste. Thanks.

I got the call just abit past 3am. It was an automated message from crew scheduling informing me that was assigned a 4 day trip with 2 layovers in NRT with a SPN midnight turn. I would be working flight NW11, DTW-NRT. When I got up 5 hours later, I went online to the employee site to look up the crew, and see who I would be flying with.

Later on, I left for the airport around 1:30 for my 2:05pm check-in. After check-in, I head over to the briefing room where the preflight brief is taking place. There 13 of us on the crew this afternoon. Diana, who was our purser for this leg of the trip, began the brief shortly after 2, The captain in the first crew gave us the cockpit crew brief. He told us about the expected turbulance enroute(code 2 when leaving the Northern west coast of Alaska), and smooth the rest of the. Then Diana came in with the cabin crew brief. The load was 64C, and 334Y, so almost a full load. My girlfriend was accompanying me on the flight and I was worried that she wouldn’t get on, but luckily she did. She was booked in coach, but the purser said it was fine to bring up to WBC. Our aircraft for today’s flight would be 6313(N673US), named City of Tokyo. Our gate was A34. Departure time was 3:35pm. After I bid for my positon, which was UD2(upper-deck), a rare occassion at my seniority(wondering what i'm in for, if you're stuck on the upper deck with the most senior, it's usually because no one want to work with him/her). I'm usually working the 2A, 3A,B, or D. I'll be working with Karen an 37 year flight attendant from ATL. I head off to the gate after a quick stop at the ATM.

I decide to walk to A34 instead of taking the tram, and meet my girlfriend by the Cap Hub. I walk past flt 25 which was delayed for an equipment swap for a pressurization problem. I'm the first one to the gate and go on board to stow my bags, check my equipment, and pick at my crew meal. I go upstairs to put my small bag behind my jumpseat by the midcabin exit doors. I go into the galley to prep the carts for the predeparture service. Boarding begins at 2:45, and the WBC passengers start coming up the stairs and get seated. I hang coats , and fill glasses of champers, OJ, La Croix water, and beer to take out onto the floor for pre-departure beverages. The upper deck fills up and door 2L is closed shortly before 2. We board a full 747 in less than 25 minutes. Karen and myself pick the glasses and last minute coats prior to pushback. The announcement for departure is made by the purser, I arm the upper deck doors, drop the retractable monitors for the demo, and go back to the galley to secure carts and loose items before we push back.

The aircraft starts rolling backwards as the safety video starts. We roll towards the taxiway out of the terminal area. I’m not sure which runway we took off from as it’s hard to very much from the upper deck j/s. The video ends, and we approach the threshold of the runway as the cockpit crew announces “Flight attendants, be seated for take-off”. We turn onto the runway, and fullstop. The engines spool-up and we’re rolling. We start down the runway, the bumps in the runway are barely noticeable from upstairs which is nice. We lift off from the runway shortly before the time we were supposed to pushback.

We cruise through 10,000ft and the green light goes on signaling sterile flightdeck is over for cruise. Portable electronic devices are now permitted for use. We begin our preps in the galley for the first service. Karen goes out with the oshiburis which is Japanese for hot towel. I pullout the carts and retieve the cart toppers with the same steel ice buckets left over from the old post merger Northwest Orient days. I put the glides with the nuts and appetizers in the top shelf spot. The appetizers are cold smoked scallops on a lemongrass stalk, with a crab puff . Carts ready to go, Karen and I go out on the floor. We serve in a converging fashion or a “squeeze” as we call it. Drinks served, the ovens cooking away, Karen goes through with 2nds while I prepare the meal trolleys for the salad and main course. This is what we call 3 step service, we serve the tray with a salad on it. The salad is an iceberg variety with a choice of dressing, a Japanese oriental sesame, or a Litehouse country ranch. The Ranch is the popular choice because most of the customers are American anyway. Karen and I finish the salad portion of the meal, and I load the hot entrees in the trolleys, 1st choice is a beef shank encrusted with cheese, spicy glazed chicken with white wine sauce(which no one ordered) and baked salmon in a shrimp sauce. We also have Bento(Japanese meals) that are offered, but I had none in my section. We serve 2nd on rolls to those who want them on or way back to the galley. Karen and myself prepare the trolleys for the pick-up/dessert portion of the service. We unload the residual items from the glides of each cart and remove the the cart tops and replace them with one tray of ice cream/biscuits, and one of fruit and cheese/crackers. Plates and cutlery are placed in the cart glides. All items are offered along with coffee/tea/green tea. At this point, i’m relieved from my duties to start on duty-free sales on the main deck. My trolley is already sent down and David, (the other FA assigned to my trolley) is already started on the inventory. We have new hand-held computers to handle duty-free sales. Not new thing in the industry, but new thing at NWA. We go through each drawer going through the items. Inventory completed, we start out in the aisle with another team on the left side of the aircraft. We go all the way to that back of the aircraft with the trolley, keeping pace with our other team. Aisle sales are completed, we bring the trolleys back up front to place them back in the galley areas. We close with dummy seal because the sales are available until 1:30 mins from landing. The crew break times are posted for 1st and 2nd breaks. 1st break people eat their crew meals, and get their bunks ready for break. I’m on 2nd break, so go back upstairs to the upper deck because Karen is going on break and I’m her relief.

During this point, I’m responsible for the mid-movie snack, and cooking the 2nd FD crew’s meals.

It’s pretty slow part of the flight, with not much happening, with the odd passenger getting up to use the bogs. During this time, i'm chatting with my girlfriend. I go up to the flight deck when one of the pilots needs to stretch his legs. At one point as I’m walking out of the flight deck, this quite attractive young girl comes out of the lav closest to the FD door, and the smell was overpowering. I wasn’t sure if it was her, or the person who went in before her, but the aroma was righteous. I never smelled anything that bad before. Whoa. At about the time we cross the Bering Straits, is when I serve the mid-movie snacks, which consists of a choice of a mini-pizza, a cup of raman noodles, or a bowl of fruit served with juice, soda, beer/liquor/cordial. At this point, I’m about 1 hour away from my break period. The 2nd FD crew comes on duty about this time. I start putting things away to wrap things up for to Karen to come back on duty. I start to put my stuff away in bag, and take my contacts out. Go on break for 3hrs, 30 mins. I get the smallest bunk it the crew rest area. 6’2 and squeeze into a 5’9 bunk designed for the old ladies who usually fly these trips. We’re scheduled to be back on the floor at 3pm Tokyo time. I go off to sleep.

2:45pm rolls around giving us 15 minutes to get ready. I get back into my uniform, go down to the crew-shitter to brush my teeth, clean up my appearance abit for the last 2 hours of the flight. I walk back up to the aisle to back up to the UD to start the breakfast service. Karen already has the trolleys ready to go. I go out to pass out the oshies(hot towels) to the few that are awake. The cabin is completely dark with the window shade
still down. A few people wake as i’m passing the towels over to people seated in by the windows. After passing all rows, I go back up the front and pick up the used towels and then discard them in the garbage. Karen and I proceed with the meal trolleys.

I wonder what Karen would think of this picture on the net?

3rd service trolley

The breakfast service is a one-step service with beverages given off the top of the meal trolley. The choices are are a cold shrimp and artichoke salad, a bowl of cereal, or a hot western omelette. All is served on a full length tray with fruit, biscuit, and a mint. Coffee/tea/green tea is served from stainless steel kettle servers. A few decline the service, and prefer to sleep until landing. We’re scheduled in 1 hour early, which pisses off a few people. Can’t please everyone, I suppose. Karen and I start the pick-up, and prepare the galley. Due the fact that I neglected drink much water during the flight, I’m starting fade quickly. My legs start stiffening up, which is a good indication of dehydration. We I start sealing up the liquor carriers, wine carts, and beverage trolleys. I also take this time to close out the duty free trolley and bring the inventory sheet to the deposit envelope. Karen and I start to distribute the customers coats before landing.


I turn off the lights in the galley, and ask the remaining passengers to open their window shade for landing. Around 4:15pm, the landing chime form the FD sounds and the purser announces for passengers to raise seatbacks, traytables, for landing. Foot rests and PVS monitors in WBC need to be stowed also. I go downstairs to tell my girlfriend to meet me outside customs hall to catch the bus with me over to the hotel. I take my j/s for landing, and assume my modified brace position. I look out the window just aft of the exit door, and spot an NWA Cargo 747, and a UAL 747-400 waiting in line to take-off. We flare for landing and smooth touch-down(where it’s always a smooth touch upstairs), thrust reversers deployed, we come to a rolling exit on the turn off. Since we’re an hour early, NAA assigns us a busgate, stand# 2907. We beat the early DTW-NRT(NW25) in by 30 mins, but because our planned gate is occupied, we go to the remote area, and NW25 gets it gate at the terminal. Deplaning goes expeditiously. I check the upstairs bogs, grab my bags, take a quick cockpit snap,

,and head downstairs to say goodbye to the remaining passengers as they go off. The crew gathers their bags, I follw my girlfriend off as I carry her bag down the stairs. I go back up to retrieve luggage. We then wait for th last passengers to be bussed over to Terminal 1, and wait for our crew bus.

The big PW4000's of 747-400.

AA777 at the adjacent remote stand

Boarding stairs
The mainmounts of the 747.

The author after the flight
A few rampshots of NRT




We clear customs and head through immigration. The immigration officers allow my girlfriend to go through the Crew/Diplomat line with me which was nice of them. With nothing declare, we walk out to the bus to the hotel. The DTW-NRT of my 4 day trip ends. Tomorrow(today) my girlfriend will take NW8 to SEA. I’ll go on to Saipan to do the all-nighter turn tomorrow night(tonight).
Comments, questions, tips on a better report?
Made from jets!
 
SanDiegoFlyer
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 2:48 pm

Great trip report...one of the most interesting I have read this far...do you usually serve WBC on your trips?
 
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alaskaqantas
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 4:25 pm

wOw, I love it when crew write reports!
I always seem to be out of it when they come around with the duty free things... do they put everything in a cart on the Upper deck?
How many people actually buys stuff from the Duty Free?

When I was a bit younger I wanted to be a pilot... when I was at the airport I always wore my pilot hat, with my leather jacket, with my yellow tiger plane scarf... then for a while I wan't to be a Flight Attendant because I could walk around and interact with people. then I went back to wanting to be a pilot. But now that I've really started to get into school who knows?!?!?!
Anyways sorry to rattle off with my own story, but I must say your Trip Report was great!
You'll have to write a return report if you get a chance... and if you could take a picture of the WBC seat, even if you don't write a report i would be interested in seeing some more pictures of the seat!
~cheers-
~~Kyle H.
to some people the sky is the limit, to aviation enthusiasts, its home!
 
tsaord
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 4:42 pm

Nice report! i dont hear too much about NWA flights around these parts. F/A's get calls at 3am?? Wow lol...How long have you been a F/A?

Have a safe trip!
there are icons, then there are legends, then there is rick flair
 
Delta732FF
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 5:09 pm

Great report. I did enjoy reading it. I do like to read FA reports alot more than normal passanger reports for some reason. Hope you write the rest of your duty out. Thanks.
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 6:27 pm

Quoting Alaskaqantas (Reply 2):
and if you could take a picture of the WBC seat, even if you don't write a report i would be interested in seeing some more pictures of the seat!

See what I can do, i'm flying on 747-200 tonite down to SPN, so they only have the old style WBC seats. I'm going to try and put some vids up on the way back.

Quoting Tsaord (Reply 3):
Nice report! i dont hear too much about NWA flights around these parts. F/A's get calls at 3am?? Wow lol...How long have you been a F/A?

11 years next December. I was the most junior on the way over, but I have 5 FA's junior to me tonight. 1 from PEK, 2 from PVG, and 2 from MNL

Quoting Delta732FF (Reply 4):
Great report. I did enjoy reading it. I do like to read FA reports alot more than normal passanger reports for some reason. Hope you write the rest of your duty out. Thanks.

I'll write something, either add something on this trip report or on a new thread.

Quoting SanDiegoFlyer (Reply 1):
do you usually serve WBC on your trips?

Downstairs mostly, becuase it's either flying with a purser that nobody likes, or it's an extremely light load in Y Class and everybody bids in the back.
Made from jets!
 
sq_ek_freak
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 8:18 pm

Great report, hope to hear about the Saipan trip?
Keep Discovering
 
luv2fly
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sun Jun 18, 2006 11:56 pm

Thanks for sharing enjoyable read.
You can cut the irony with a knife
 
dsmflyer
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 12:32 am

Great report. I'd love to read about your next segment if you get the chance to write it.
 
pilotdude09
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 12:40 am

Thanks for a good read, its good to hear about how all the different crews do things, from nz,qf,nw!

Look forward to your next one  Smile

Cheers
Qantas, Still calling Australia Home.........
 
ANCFlyer
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 3:02 am

Thanks for the report . . . gotta love the upper deck on a 747 . . . my favorite place to relax . . .

So, your g/f just hopped over to Japan for a day with you and hopped back? That sucks, eh?
FOR THOSE THAT FOUGHT FOR IT, FREEDOM HAS A FLAVOR THE PROTECTED WILL NEVER KNOW OR UNDERSTAND
 
tbear815
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 10:02 am

JetJack,

Your report is great, as usual. I especially enjoyed the photos. At least we all know what the author looks like - in uniform after an ugodly-long flight! Quite seriously, thorough report and job well done. I hadn't thought of the NW hub at NRT. I've flown through MSP, but NRT looks like NW jumbo-land! And I didn't know NW was still flying the -200's. May the rest of your journeys be un-eventful and safe!

Keep writing - You do gooooood work!  bouncy 
 
Wadnet
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 11:10 am

Thanks for the trip report. Interesting to see what crews do on long haul flights.
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 1:28 pm

Quoting Alaskaqantas (Reply 2):
I always seem to be out of it when they come around with the duty free things... do they put everything in a cart on the Upper deck?

We have 2 duty-free trolleys in the upper deck that are moved to main deck when we begin duty free sales. Everything we sell is on the carts except for the cigarettes. We keep those in a carrier in one of the galleys.

Quoting Alaskaqantas (Reply 2):
How many people actually buys stuff from the Duty Free?

Out from the US, is where sell the most and from Japan down to MNL. Because people sell the stuff there. But we sell quite alot of items. The cosmetics, cigarettes, and booze is what goes the fastest. We don't have duty-free sales on transatlantic

Quoting ANCFlyer (Reply 10):
Thanks for the report . . . gotta love the upper deck on a 747 . . . my favorite place to relax . . .

Me too, it's where myself and others on the crew slept on our 4hr sit in SPN last night.

Quoting ANCFlyer (Reply 10):
So, your g/f just hopped over to Japan for a day with you and hopped back? That sucks, eh?

She spent the night here with me. I went over to the airport early with her to see her flight off. A buddy of mine was the purser on the SEA flight, and he upgraded her after the boarding door was closed.

Quoting Tbear815 (Reply 11):
Your report is great, as usual. I especially enjoyed the photos. At least we all know what the author looks like - in uniform after an ugodly-long flight! Quite seriously, thorough report and job well done. I hadn't thought of the NW hub at NRT. I've flown through MSP, but NRT looks like NW jumbo-land! And I didn't know NW was still flying the -200's. May the rest of your journeys be un-eventful and safe!

Thanks. Yeah we still fly the generic whales out of HNL-NRT, and they go on to GUM/SPN. LAX was the last mainland route for the pax -200. it's gone to a 400. Just for all of you 747 nuts out there, here's our take-off roll., This is aboard NW17 from SPN-NRT. It's ship# 6623(N623US). A 747-251B, manufactured in 4/79. She's still plugging away. I'll film the tomorrows take-off/climbout descent and landing of the NRT-DTW leg. I'll maybe do a tour of the aircraft and post the videos as well. Put some good headphones on, crank up the volume, and enjoy. You'll feel like you're there. Enjoy the sound. Jack

A few pics of the oldest lady.


Me in the high-density/Beach Market configured cabin of the 747. You can see a clear, and unobstructed view of the cabin all the way to the back. Holds 30J, and 400Y

The past and present in this picture. The pax 747-251B will soon be a thing of the past.


[Edited 2006-06-19 07:00:43]
Made from jets!
 
HikesWithEyes
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 2:32 pm

Quoting Jetjack74 (Thread starter):
Comments, questions, tips on a better report?

Very nice report. My editorial suggestion is to try using shorter paragraphs
to make it a little easier to read.
I am not suggesting that you delete anything, but breaking it up might make
it more readable.
Happy contrails,
HWE
First, benzene in my Perrier, and now this!
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 2:50 pm

Quoting HikesWithEyes (Reply 14):
I am not suggesting that you delete anything, but breaking it up might make
it more readable

I tried to indent, and space the paragraphs out, and for some reason, it didn't work. It would just stack the paragraphs on top of one another, and squeeze the indent to the margin.
Made from jets!
 
salvation
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 7:05 pm

great report! if you do a turn around on the SPN runs, does that mean crews working GUM flights also do turn arounds?

any idea what type of aircraft will replace the 742's working the NRT-SPN/GUM-NRT legs and when?
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jun 19, 2006 9:11 pm

Quoting Salvation (Reply 16):
great report! if you do a turn around on the SPN runs, does that mean crews working GUM flights also do turn arounds?

Yes, but the GUM turns don't include all-nighters. SPN is the only one with a redeye(NW18/17), which operates 3X weekly. GUM is a day turn.

Quoting Salvation (Reply 16):
any idea what type of aircraft will replace the 742's working the NRT-SPN/GUM-NRT legs and when?

A -400 perhaps. Not sure if we're operating the 742 simply because of it's high- density capacity, or if we can't spare a 744. We shall see.
Made from jets!
 
SR 103
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Tue Jun 20, 2006 1:09 pm

Great report. As a some-what regular NW International flyer I appreciated the view from a flight attendant.

Quoting Jetjack74 (Reply 13):
Yeah we still fly the generic whales out of HNL-NRT, and they go on to GUM/SPN.

I actually enjoyed the WBC seats on the upper deck. They seats were roomy and very comfortable. Of course the PTV's had more glitches up there than I can remember but somehow things always worked out. If you ask me, I personally much prefer the 742 to the D10.

Look forward to more reports.

SR 103
 
twolz2rn
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Wed Jun 21, 2006 10:52 am

great job!

i've never seen a pic of the 744 upper deck before, thanks for that...maybe give some pictures of "behind the scenes" (if possible) before passengers come on the plane...

do you mainly do trans-pacific of trans-atlantic?

what kind of camera do you use?
 
malmoaviation
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Wed Jun 21, 2006 11:49 pm

Nice report! How much taxfree did you sell?  Smile


Rgds
 
capitol8s
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Thu Jun 22, 2006 4:10 am

Excellent report, I have always enjoyed the excellent service on NW transpacific service NRT-SFO.
"Happiness is a flight on a Capitol Air DC-10"
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Thu Jun 22, 2006 3:28 pm

Quoting Malmoaviation (Reply 20):
Nice report! How much taxfree did you sell?

$856 on our my trolley

Quoting TwoLz2Rn (Reply 19):
do you mainly do trans-pacific of trans-atlantic?

No, I mostly do domestic. I'm on reserve this month, not a blockholder.

Quoting TwoLz2Rn (Reply 19):
what kind of camera do you use?

A Sony Cybershot with 6.0 megapixels

Quoting Capitol8s (Reply 21):
Excellent report, I have always enjoyed the excellent service on NW transpacific service NRT-SFO.

Thanks, we expect the amenties to get better when we take the rest our paycuts, lol.
Made from jets!
 
KLM685
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Thu Jun 22, 2006 3:32 pm

What an amazing trip report! Well done! And thanks for sharing the pictures and the video, the sound is just amazing!
KLM- The Best Airline in the World!
 
Tifoso
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Thu Jun 22, 2006 6:24 pm

Very nice report, JetJack74. I enjoyed reading it.

How does an airline like NW manage visas for its FAs and pilots? Do you have visas to all countries that NW flies to, or can you choose which ones you want to fly to?

Cheers
 
MYT332
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Thu Jun 22, 2006 7:14 pm

Quoting Jetjack74 (Thread starter):
this quite attractive young girl comes out of the lav closest to the FD door, and the smell was overpowering. I wasn't sure if it was her, or the person who went in before her, but the aroma was righteous

Oh what a bummer, pardon the pun!

When I saw this trip report of yours I thought it was going to be another DC9 job to someplace like DOH via YQX, SNN, FRA and LCA. Not the case though and while I really enjoy those reports, this made for a nice change.

The video of the B742 takeoff is pretty dam cool as well, never got to fly one of those, yet? I seem to have an urge to fly westbound to Japan now though, hmm.

Quoting Jetjack74 (Thread starter):
tips on a better report?

Next time you should write on a piece of A4 paper, MYT332 / Alex rocks, place it on a seat and take a photo and upload it. Why? Because you can!  Wink

Lancashire out..
One Life, Live it.
 
Boeing744
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Fri Jun 23, 2006 12:56 pm

Great report! I always enjoy reading these from an FA's point of view. And you are right about that 747-200 on takeoff... sounds great! 

Quoting Jetjack74 (Reply 13):
is aboard NW17 from SPN-NRT. It's ship# 6623(N623US).

How long is the flight from SPN-NRT? What are the loads usually like? It must be tough to fill up a whole (high-density) 742 on that flight eh?

[Edited 2006-06-23 05:59:59]
 
christao17
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Fri Jun 23, 2006 8:39 pm

Quoting Alaskaqantas (Reply 2):
wOw, I love it when crew write reports!

I'll second that!

Jack - very nice report and I really enjoy getting a different perspective on the flying experience. One thing I would encourage you to do in future reports is to include additional detail. Not all necessarily in one report, but things that you might consider mundane would probably be fascinating detail for many of us.

A couple of things that I read that made me wonder what else there is to the story. You don't have to answer the questions here; they're just examples of the kind of detail that might be interesting to know.

Quoting Jetjack74 (Thread starter):
I pullout the carts and retieve the cart toppers with the same steel ice buckets left over from the old post merger Northwest Orient days.

How is the service laid out? How does it compare to service that was offered in the past? What do you like or dislike about it? What kind of customer feedback do you get?

Quoting Jetjack74 (Thread starter):
At about the time we cross the Bering Straits, is when I serve the mid-movie snacks, which consists of a choice of a mini-pizza, a cup of raman noodles, or a bowl of fruit served with juice, soda, beer/liquor/cordial.

Do you have a lot of customers who take the mid-flight snack? What about pax who can't sleep and are bored so they come to the galley and chat? (a.netters!?) How do you feel about that?

Quoting Jetjack74 (Thread starter):
go down to the crew-shitter to brush my teeth

There's a lav just for the crew? Didn't know that. Interesting.

Quoting Jetjack74 (Thread starter):
Due the fact that I neglected drink much water during the flight, I’m starting fade quickly

As a flight attendant, what things do you do to keep your energy when flying? Any lessons you've learned over the years? Secrets that the rest of us civilians might benefit from?

All in all, a fantastic report. I look forward to the next one.
Keeping the "civil" in civil aviation...
 
Stretch 8
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sat Jun 24, 2006 12:28 am

Superb report from the professional's point of view. Can you tell me, what is "Code 2" turbulance? How is that coding done, anyway? I may need to tarvel to Tokyo later this year. My home airport (IAD) offers ANA and UA, but Northwest has more history, for sure!
Maggs swings, it's a drive deep to left! The Tigers are going to the World Series!!!
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Tue Jun 27, 2006 12:15 pm

Sorry, I i'm in the middle of a move and in the process I was flying as well, so sorry for the late responses.

Quoting Tifoso (Reply 24):
How does an airline like NW manage visas for its FAs and pilots? Do you have visas to all countries that NW flies to, or can you choose which ones you want to fly to?

We have working visas for mainland China, and France. The don't check our visas in France but China is another story. Before departure on the outbound leg into China, we hand our passports in to the purser prior to departure, and when we arrive in PEK, PVG, or CAN, the passports are handed to customs at the door of the aircraft for inspection before we get off the aircraft. By the time we disembark off the aircraft, our passports are usually cleared

Quoting Myt332 (Reply 25):
Next time you should write on a piece of A4 paper, MYT332 / Alex rocks, place it on a seat and take a photo and upload it. Why? Because you can!

Lancashire out..

For a fellow Lanc, consider it done  bigthumbsup 

Quoting Boeing744 (Reply 26):
How long is the flight from SPN-NRT? What are the loads usually like? It must be tough to fill up a whole (high-density) 742 on that flight eh?

It was 3hrs 25 mins block on th way down(NRT-SPN), and 3hrs 30 mins SPN-NRT. That flight was pretty empty. It's a seasonal flight. It runs 3 times a week

Quoting Christao17 (Reply 27):
How is the service laid out? How does it compare to service that was offered in the past? What do you like or dislike about it? What kind of customer feedback do you get?

Well, not alot has changed very much since we did away with the int'l 1st class in 2000. We increased the salad portion to a bigger size to bring us in line with other SkyTeam members. Our service in the Y class hasn't changed very much at all. As far I as I recall, it's pretty much the same as when I started. Transatlantic has more changes than Transpac flying.

Quoting Christao17 (Reply 27):
Do you have a lot of customers who take the mid-flight snack? What about pax who can't sleep and are bored so they come to the galley and chat? (a.netters!?) How do you feel about that?

Well, some take it, I did have a few takers, but most were fast asleep until about 2 hrs out from NRT which was shortly before the prearrival breakfast service. I didn't have very many passengers swing by the galley area in midflight. They were asleep most of the time. When passengers do come by the galley, it's usually because they want something, (alcohol/booze/food), but rarely is it to chat really. They have something else in mind. I would like to have some A.nutters on board, bu we don't know who we are. I think A.net should have some sort of badge for us to wear so we can ID one another when walking through the airport or on the aircraft.

Quoting Christao17 (Reply 27):
There's a lav just for the crew? Didn't know that. Interesting.

Unofficially, we block one lavatory for crew use. We have to, it's a necessity.

Quoting Christao17 (Reply 27):
As a flight attendant, what things do you do to keep your energy when flying? Any lessons you've learned over the years? Secrets that the rest of us civilians might benefit from?

Drink alot of water. I cannot emphasize that enough. Dehydration is the number one reason people get sick or get painfully tired. Stretch you joints every 1-2hrs. Knees, elbows, fingers, neck.

Quoting Stretch 8 (Reply 28):
Superb report from the professional's point of view. Can you tell me, what is "Code 2" turbulance? How is that coding done, anyway? I may need to tarvel to Tokyo later this year. My home airport (IAD) offers ANA and UA, but Northwest has more history, for sure!

It's what we use to classify levels of turbulance. It's covered in our FA manuals
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burnsie28
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Thu Jun 29, 2006 3:08 am

Quoting Jetjack74 (Reply 29):
Quoting Stretch 8 (Reply 28):
Superb report from the professional's point of view. Can you tell me, what is "Code 2" turbulance? How is that coding done, anyway? I may need to tarvel to Tokyo later this year. My home airport (IAD) offers ANA and UA, but Northwest has more history, for sure!

It's what we use to classify levels of turbulance. It's covered in our FA manuals

I think what he meant is like this, I don't know if this is 100% but I might be close.

Code 1- Light
Code 2- Light/Mod
Code 3- Moderate
Code 4- Heavy
Code 5- Severe

I had a code four announcement on MSP-COS on May 31, it was a fun ride for me, but some other pax, didn't look so thrilled. HAHA
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sat Jul 01, 2006 1:21 am

Quoting Burnsie28 (Reply 30):
Code 1- Light
Code 2- Light/Mod
Code 3- Moderate
Code 4- Heavy
Code 5- Severe

We, the FA's, only use codes 2,4, and 6 out of the table. The others are notated, but not explained very detailed.
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GE90110B1
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Sat Jul 01, 2006 3:25 am

Great report, I love long-haul reports and this was one of the best. It doesn't sound like you had much awake time to see Tokyo. I know many people are initially interested in becoming flight attendants to travel but it doesn't sound like that is a wise move. It requires many years of domestic flights to accrue the seniority to travel internationally and even then you don't seem to get much time on the ground, not spent sleeping, to do any sightseeing. Would you say you have been able to do a fair amount of sightseeing while working? Also did you stay in a hotel near the airport? I heard it is really expensive to get from the airport to the city by taxi.
 
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jetjack74
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RE: FA Crew Report. NW11 DTW-NRT 6/16-17(pics)

Mon Jul 03, 2006 1:44 pm

Quoting GE90110B1 (Reply 32):
Great report,

Thanks

Quoting GE90110B1 (Reply 32):
It doesn't sound like you had much awake time to see Tokyo.

Well, i've been out into Tokyo about a million times, not really much else to see, pluss the fact NRT is anything but close to downtown Tokyo. I go to Atsugi about 3 times a year with the Navy Reserves. The Atsugi Naval base in closer to Tokyo.

Quoting GE90110B1 (Reply 32):
Would you say you have been able to do a fair amount of sightseeing while working?

I used to when I first started. I usually go out with the crew in AMS, CDG, and FRA for dinner. I go to visit family on LGW layovers(although I rarely get those). And rarely do I go out on trips to Japan, or anywhere else in Asia. Japan is too expensive, as is Hong Kong. In China, we don't have long enough layovers in places like PEK or PVG. Haven't been to CAN yet. And most of the other places it's just to late to do anything. MNL perhaps is the place in Asia that I do the most. I have mates that live there. They were all stationed there when they were active in the US Navy, married filipino women, and live like kings.

Quoting GE90110B1 (Reply 32):
Also did you stay in a hotel near the airport?

At NRT, we stay nearby the airport at a hotel near the town of Narita. At other destinatins we stay downtown.

Quoting GE90110B1 (Reply 32):
I heard it is really expensive to get from the airport to the city by taxi.

Forget taxis, take the train. The Japanese can't be beat with their public transit. Always on time, and people in the station are always willing help.
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