I left PFN at 1140 on 9/13. ATR 72 N634AS, aircraft was beat all to hell, but the crew were very nice, the flight was smooth. Then we got to ATL. That was a trainwreck. Got to land on the new runway!!!! That taxi was a L O N G one. Well after getting into the terminal, I was whisked from D to T by Georgia's version if the chunnel! That thing is taking your life in your own hands!! A lot of fun though! There I boarded the absolute worst idea Delta ever had. Song. N696DL 752 as DAL 1139. I have NEVER had a seat so small. No wonder Song failed!!! The airplane was in good shape and pretty, but that SEAT!!!! The crew were very professional, and personal. And for once ATL didn't loose my luggage!!!!
My luck ran out on the return as the same damn airplane was there to pick me up on 9/17 on the way back as DAL 379. The ATL based crew were no where near as nice as the prior LAX based crew. ATL was just as efficient as ever. My flight to PFN was delayed 20 minutes while a FA was located, and then another 45 minutes when someone realized that N633AS HAD NOT BEEN FUELED!!!!
As we sat there, waiting for some goober with a hose, we watched as 4 other aircraft got fueled, loaded and pushed back.
There are letters in the mail to both Delta Air Lines and Atlantic Southeast Airlines. This was one of the worst experiences I have ever had with Delta or its partners...