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SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 9:10 am

25 October 2007 SQ380 SIN-SYD
A/C Type: A380-841
Rego: 9V-SKA

Few such opportunities to be a part of history come our way during our life time. Thus it was with great fortune that I found myself having a ticket on SQ380, at the relatively low price of US$1905 for 2 tickets. This was an amazing experience that will stay with me forever. Having said that, it certainly wasn't a perfect flying experience either.
(Note the pictures have been resized)

By the time my dad and I reached Changi at 0600 in the morning, most passengers had already checked-in and thus no queue at the dedicated counters. Apparently passengers started arriving at the airport at 0430. Not for me though, I value my sleep more. Check-in was quick, since there was practically no one else checking-in then. Here's where the first bit of trouble started. We were assigned seats 49J and K, which are lower deck middle and window. This was contradictory to our original booking and seat assignment, which were explicitly window and aisle. Furthermore the staff who handled our check-in said they were upper deck seats, also grossly untrue. At this point though, I did not yet discover the mistake. Some pics of the check-in area:


Reception and Boarding
We got to gate F31 where breakfast was being served and all the ceremonies would be taking place. The holding area was slightly chaotic, with people mingling around and media crowding the area as well.

the boarding area

We helped ourselves to some food and it was here I discovered the mistake in seat assignment. After some harassing of SIA ground staff, we were given seats 81H and K.

my new boarding pass
9V-SKA ready and waiting for its first commercial flight

WARNING: Do not EVER take 81K if you want to see what's going on outside. It's an emergency exit row and there is no window. Sure the extra legroom is great, but I'd rather the window. After the speeches by the assorted VIPs and the cheque presentation to the Singapore Community Chest, Suite and Business class passengers and PPS Club members were invited to board first. My dad has Solitaire status, so we made our way up the aerobridge and on to the upper deck of the A380. Boarding was done through 3 aerobridges:
Lower deck door 1 for R passengers
Lower deck door 2 for Y main deck
Upper deck for J and Y upper deck.

just before stepping onto the plane from the 3rd aerobridge

The Flight
After boarding I went around taking pictures of the cabin, before the remaining mass of passengers boarded.

spiral stairs at the rear of the cabin
upper deck Y galley at the back of the aircraft
upper deck Y cabin

The Y seats are similar to those found on the 77W. For the inaugural flights, each seat had a black bag containing souvenirs commemorating the event.

items found in the bag along with the special edition Krisworld thing that I and almost every other passenger took

The economy class on the A380 is nearly identical to that on the 77W, so it was a rather familiar setting to me having already tried the Y on the 77W. The same eX2 system is used for the new Krisworld, a system which U dont get along well with. Readers of my report on the 77W will know the difficulties I've had with the new Krisworld. Once boarding was completed, the usual SQ practices kicked in. Hot towels were distributed, Capt Robert Ting came on the PA system to welcome us onboard and gave some details of the flight. We pushed back more or less on time and made the short taxi to runway 20C for takeoff.

We held for just a few seconds and the throttles were opened. The aircraft is really quiet, or the noise insulation is excellent. No loud roar like that of the 777 or 747 to be heard in the cabin. we accelerated down the runway and after long takeoff roll, we soared into air to the resounding applause of all onboard.

We climbed up to our cruising altitude of FL370. After the seatbelt sign was turned off, the crew began handing round glasses of champagne and presenting the certificates.

my certificate

About an hour into the flight, brunch was served. Being a very special event, 2 members of SIA's International Culinary Panel, Sam Leong of Singapore and Matthew Moran, had specially created the menu. The 2 man themselves were onboard the flight to "put the finishing touches to their gourmet creations." (as stated in the menu)

Y class menu specially for the inaugural

Charles Heidsieck Champagne
served with tuna tartare tartlet, unagi and avocado maki roll and tandoori chicken choux puff

Modern Asia Culinary Art by Sam Leong
Drunken Chicken
Served with baby romaine lettuce and honey-sesame dressing

Baked Fillet of Chilean Bass
with garlic paste, served with wood fungus, carrots, fried fish noodles and bean sprouts

Ben & Jerry's Ice Cream

The rest of the Asian selection consisted of a pineapple tart, a selection of gourmet breads and hot beverages.

Contemporary Australian Cuisine at it's Best by Matthew Moran

Cos Salad with Greek Feta Cheese
served with green peas and poached prawns

Seared Beef Tenderloin
With red wine butter, served with haricot vert, carrots and roast potatoes with herbs.

The dessert was the same, ice cream, and cheese was offerred instead of a pineapple tart.

I chose the Matthew Moran selection. It was excellent and I'm sure Sam Leong's food was good as well.

welcome appetiser to accompany the champagne
main meal

A second meal was served later, also specially created by the 2 chefs. It was a choice of baked fried rice wrapped in lotus leaf or smoked salmon and snapper pie. I chose the former.

The rest of the flight passed quickly. The highlight of the flight was when Capt Ting came round to talk to do the passengers.

Capt Ting and myself

Landing and Arrival
We began our descent into SYD at around 1650. An attempt was made at the flypast over Sydney harbour, but alas the low cloud cover made it impossible to view anything. We made a few turns to get back on final approach to Kingsford Smith International, runway 34L. We broke through the cloud cover and right on schedule at 1725 we touched down gently on 34L, again to the thunderous applause of all the passengers. The approach and landing were smoothly executed, it was certainly a good show of flying from Capt Ting and Capt Peacock. The aircraft too, demonstrated the comfort levels it promised. We made a long landing roll, a short taxi and arrived at the gate, (I forgot which, perhaps some other A.netter could tell me?) marking the end of this historic charity flight. Disembarkation was done through 3 aerobridges. Immigration and customs were dealt with swiftly, but the bags did take awhile to come out. The terminal was rather empty at that time of the day, so 2 baggage carousels were used. R and J class passengers as well as 'priority' passengers i.e. PPS and *A Gold (I guess) bags came out on carousel 3, while Y class passengers could retrieve their bags from carousel 4.

If the A380 is the future of travel, then I think it is a very bright future. The A380 has its critics, but it is an excellent piece of machinery. The aircraft is extremely stable, it does give passengers more space, it is also much quieter. Combine this with SIA and we, the passengers, regardless of what class we travel in, are in for a real treat. I believe that in time to come, the A380 will be able to silence its critics. I am extremely honoured to have been of a part of this historical event, the day the world saw the next generation of flying.

Some other pictures of the cabin:
my seat
space in front
economy class main deck

Thanks for reading and I hope you enjoyed this report. If anyone's interested in reading my return leg, J class on the 744, let me know.
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 9:17 am

Thank you so much for an insight in what has become a world event!

I really felt sorry for the crew on board as I can only imagine how hard it must have been to conduct a service with everyone on their feet "inspecting" this big bird!

Thanks again! Great report!
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 9:20 am

Hola 9VSWA!

Thanks for your TR on the very first commercial trip of the A380.

The tip on the no-windows rows are very illustrating, try to avoid those when I fly this beauty.

I just hope service is kept to similar standards in the coming months and years.

Please post your back TR in the 744, glad to read the differences in terms of noise and comfort.


"At reise er at leve" H.C. Andersen (Traveling is Living)
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 9:24 am

Wonderful TR!

I was wondering how that lucky Captain Ting would be like and I didn't expect for him to look so "young"!

Thanks for sharing!

Safe landings,

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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 9:45 am

Great TR.

Wish that I could fly the inaugural A380 flight.

Great pics too.

Thank you for sharing

Work Hard, Fly Right
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 9:48 am

Hi there great TR and really nice photos. For me your seat was the best as im more interested in the legroom than the window and I like the aisle anyway. So thanks for the photo of your seat. Glad you had a good flight. Its an amazing aircraft.

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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 2:18 pm

Congrats and well done, awesome work!
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 2:32 pm

Great trip report! It must have been quite a thrill to fly on the first A380 commercial flight ever, let alone on an A380 so soon after delivery. It looks like Singapore in keeping with their tradition of service presented a good product and lots of souvenirs for the passengers to keep.
If you flew today, thank a Flight Dispatcher!
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 3:14 pm


Congratulations. Just like the A380 made history on that day, you did the same for us A.netters  Smile

Quoting 9VSWA (Thread starter):
my new boarding pass

Interesting that it stated "upper deck" on ur boarding pass. That will definitely be required for ground handling purposes.

How was the crew? did they seem like they were trained adequately? or were they confused?

Thanks for the TR.

Fly Roni. Aviation Journeys. Photos. Videos.
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 4:02 pm

Most interesting Trip Report and pictures. I find it sad SQ did not take the opportunity up to move Y class to a 34" seat pitch to equal MAH or Thai. Although the Airbus seat might be fractionally wider a 32" seat pitch is still a 32" seat pitch!
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 6:37 pm

Excellent Report, thanks for sharing! This was a historic event and you were very lucky to be a part of it! Hopefully one day I will get the opportunity to fly on one of these beauties! I am looking forward to reading your report on the 744, it will be interesting to compare the two aircraft...

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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 6:47 pm

As always the pictures are good and kudos to you scoring a seat on the 1st A380 flight.

Never be afraid to stand up for who you are.
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 7:38 pm

I was waiting for this!!! Well done!! BTW....those seat bacsk look rather narrow in the pics, is that a trick of the light?..were they comfy??
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RE: SQ380 Inaugural: SIN-SYD

Sun Oct 28, 2007 10:51 pm

Congrats on making it on the inaugrual flight. I was hoping an a.nutter would have made it on board.

BTW, is it just me, or does the upper deck of the A-380 look like that of the 777?  duck 

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RE: SQ380 Inaugural: SIN-SYD

Mon Oct 29, 2007 12:02 am

Quoting 9VSWA (Thread starter):

Nice work 9VSWA, thanks for the wonderful TR about a historic flight! Captain Ting looks like he's a nice bloke. It's good to see the A380 has a spiral staircase like the 747 classics.

Quoting 9VSWA (Thread starter):
We made a long landing roll, a short taxi and arrived at the gate, (I forgot which, perhaps some other A.netter could tell me?)

Bay 57.

Regards, JetMech
JetMech split the back of his pants. He can feel the wind in his hair :shock: .
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RE: SQ380 Inaugural: SIN-SYD

Mon Oct 29, 2007 12:04 am

I was wondering when these "inaugural" reports would start streaming in...

Awesome one! I now distinctively remember you at the beach the other day with your group of friends noisily chatting away before the A380 came sailing in. You guys walked passed me and i was sitting on the canoe.
Welcome to my starry one world alliance, a team in the sky!
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RE: SQ380 Inaugural: SIN-SYD

Mon Oct 29, 2007 2:54 am

thank you very much for this report... I was also waiting for the "inaugural" flight reports.
great read  Smile
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RE: SQ380 Inaugural: SIN-SYD

Mon Oct 29, 2007 5:29 am

Thanks for the kind comments everyone!

Quoting Ronerone (Reply 8):
How was the crew? did they seem like they were trained adequately? or were they confused?

The crew did an outstanding job, for the most part. The seemed confident in their tasks and had no problems, as far I as I saw, with the new aircraft. I'm sure they've been training on the A380 since it arrived in SIN one week prior. They also did a wonderful job as the 'face' of the airline. They readily agreed to passengers requests for photos, signatures etc. All in all a wonderful PR job done. The only mistake came with the timing of the second meal, at least in the Y upper deck. Somebody somewhere mis-timed something and even as we began descending they were serving and clearing trays. Nonetheless overall a wonderful performance from the SQ crew.

Quoting Jafa39 (Reply 12):
those seat bacsk look rather narrow in the pics, is that a trick of the light?..were they comfy??

The seat backs are narrower with the new seats, but still just as comfy as you can expect in Y. I clocked up a few hours of sleep in the new seats already, from my flights on the 77W and A380.

Quoting Ctbarnes (Reply 13):
BTW, is it just me, or does the upper deck of the A-380 look like that of the 777?

It's probably because of the overhead compartments. The A380 overhead compartments are almost identical to those found in the 777.
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RE: SQ380 Inaugural: SIN-SYD

Mon Oct 29, 2007 5:38 am


I didn't get to watch the takeoff as it was late at night here in Kenya but I saw the landing on TV live and watched Richard Quest's programme on CNN about the A380. LUCKY FELLOW and great report.
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RE: SQ380 Inaugural: SIN-SYD

Mon Oct 29, 2007 6:08 am

Quoting 9VSWA (Thread starter):

You look real happy to be there...  Wink
"Taking off is optional. It’s landing that’s mandatory."
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RE: SQ380 Inaugural: SIN-SYD

Tue Oct 30, 2007 4:57 am

Excellent TR, well done and lucky you!
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RE: SQ380 Inaugural: SIN-SYD

Tue Oct 30, 2007 8:41 am

Really really great!!!
Thank you fopr such a trip report!
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RE: SQ380 Inaugural: SIN-SYD

Thu Nov 01, 2007 4:03 am

Hi 9V-SWA,

Great trip report. Thanks for sharing.

I flown back on 28 Oct on SQ221 , 1st evening SQ A380 on scheudle flight to Sydney.

I sat in exactly where you sat , 81H (and later swap with another guy to 81K)

What a great pair of 2 seater! Only complaint is the window on A380 seems a little bit too small, and 81 is a windowless row.

Our green menu have "Executive" Economy class printed.
Had one main choice the same as on your SQ 380

Baked Fillet of Chilean Bass
with garlic paste, served with wood fungus, carrots, fried fish noodles and bean sprouts

But the meal portion is smaller, than the inaugural. SQ Staff also hand out a small goodie bag to each paasenger on SQ221, consist of a high quality Sydney London Singaporre tourist book and a transparent plastic toiletry bag.

We had 24 cabin crew memebrs (1 more than usual) and 438/471 pax on board.

Sam Chui
For more of myself and my flight reviews visit http://www.SamChui.com
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RE: SQ380 Inaugural: SIN-SYD

Thu Nov 01, 2007 9:50 am

Great trip report, love the pics. Man i envy you so much. The A380 looks so awesome! Thanks for sharing.

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