Seat: 1C First ExPlus
Plane: N710SK CRJ-600
Load: 100%F 100%Y
This is my first trip report so here it goes
This day my sister and I were going to Ohio to visit my family for Thanksgiving so the day started with my mom dropping us off at the airport by the BA counter and being checked in we headed for the A Concourse bridge to go through security (yes UA is not on the "A" but we have found out that buy going over the bridge and then down to the trains you can save a lot of time instead of going through the main security). We went down the elevator by the CO lounge then on the train to the B concourse and down to the new UAX terminal which is nice but not a lot of seats but the nice part is that there are many power ports to charge your laptop. Having extra time I took out my laptop and watched a DVD until the plane was ready to depart. But that was extra today because the plane has a mechanical in SLC where it was coming from, so it was delayed for 45 minutes. Our names were finally called five minutes before departure, and we got the last two seats one in First and one Coach so we flipped a coin and I got lucky and got First, as soon as we were seated the plane was pushed back and we started our taxi to the active and before we knew it we were in the air, after we leveled off we I took out my laptop and watched RENT, then soon after I was offered a drink and I took a coke, one thing I hate about UAX First is in first your drink is in plastic and I hate plastic I watched some more of my movie then about two hours in to the flight I was offered a snack box which also is a disappointment compared to what it used to be when ExPlus first came out as soon as I knew it we were on our approach to CLE it was a murky day in CLE but the approach was very quick and the landing smooth so we then we had a quick taxi to the gate.
Overall impressions: UAX is a real disappointment to UA and their first class product is not up to UA standards.
Airline: United Airlines
Plane N919UA Boeing 737-522
Seat: 2A United First
Load Factor 50%F 100%Y
After getting up at 5am to get to DTW on time we drove to DTW to the OLD smith Terminal 1.5 hour prior to departure expecting heavy Thanksgiving loads where we went to the UA check in counter and after a quick bag check we went to security where there was no one and we went to the concourse and after showing up early we were curbside to gate in 15 minutes so we waited around the very old smith terminal and when we got our seats 2A/2B 25 minutes prior to departure showing me that there were very light loads compared to coming out. We went on the plane when F was called and there were only 2 others in the F cabin and I was offered Orange Juice. After a pushing back we headed to runway 22L and waiting for two aircraft to take off in front of us we were cleared for take off and we took off in about 3/4 of the runway we were in the air.
After we about 25 minutes the F/A came around with breakfast, it was a bowl of cereal (still in box) a warm bowl of fruit and a very hard croissant, the breakfast was very bad for UA the worst I have ever had in F. After that with no IFE (or even overhead screens) for video I took out my laptop and started to watch a movie and then after an uneventful flight we landed in DEN 15 minutes early.
Overall impressions it was very bad for UA if this was my first time flying them I would never fly them again
sorry no pics for DEN-CLE and about the bad pic quality
NW A320 taking off
NW Airlink taking off
UA F seat lots of leg room