Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:23 am

Hello Everyone,

This is my first TR here on Airliners.Net. In fact, I've just joined this website a few days ago. Anyway this TR is based on a flight I've taken about a year ago so I'll try my best to recall the details. I hope you enjoy reading it. Any feedback is greatly appreciated.

Ben

Airline: Thai Airways International (TG)
Route: Bangkok Suvarnabhumi (BKK) - London Heathrow T3 (LHR)
Flight: TG910
Date: 7 June 2007
Time: 01:30AM
Duration: 12 hour
Arrival Time: 7:30AM
Class: Royal First (F)
Seat: 1A
Load factor: 80%
Special Meal: Pad Thai Lobster Tail

Boarding Pass
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smooth as silk
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:32 am

Check-In
------------------------

Premium Check-In at Bangkok Suvarnabhumi Airport is very good, especially for TG Royal First Class passengers. I was greeted at the curbside by porters who helped me with my luggage.

The check-in process was completed at a comfortable lounge area.

I was then escorted through immigration fast-track to the Royal First Class lounge where I took a buggy ride through the business class.


The Lounge
------------------------

The lounge dragons were friendly and appeared to be smiling genuinely. The lounge was quite empty at the time I arrived, it was about 10pm.


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There were plenty empty seats around.

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The interior design was very warm and gives a feeling of calm and serenity. It lacks the 'Thai touch' though.

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The "private room" is pretty much like a living room. Consisting of a sofa set, a B&O TV (Thai channels only) and a work desk with powerport and Wi-Fi. Air conditioning fluctuated between very warm to freezing.
smooth as silk
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:37 am

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It's strange to me how they've spent US$6,000 on a Bang & Olufsen TV set and fails to connect it to a US$50 a month cable service. There were only Thai free TV channels available.

Pre-Flight Dining
----------------------------

The lounge has its own dining room with alacarte menu and wine list. The portions were small so you will need to order quite a few dishes if you're hungry. Dom Perignon is not served in this lounge, I believe they serve NV Moet Brut.


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Delicious Thai food (Satay)

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Fried rice


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smooth as silk
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:42 am

Bathroom
--------------------

The lounge has about 10 private powder rooms and about 5 shower rooms. There are attended by two cleaners who are always there.


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Shower room amenities.

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Very refreshing, powerful shower.


Royal Orchid Spa
-----------------------

Thai Airways have an exclusive spa facility for First and Business class passengers. First class passengers are entitled to a full 60/90 minute of Thai/Oil full-body massage and Business class passengers a 30 minute head/shoulder/foot massage.


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smooth as silk
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:48 am

Boarding
-------------------------------------

Thai Airways have a strange boarding sequence, First Class passengers are the last group to be called for boarding. This is because they want F pax to maximize their time in the lounge/spa. I was one of the last people to board the aircraft.

I was escorted to the gate although there were no fast-track lane for security screening. The boarding area was already deserted by the time I arrive.

The route
------------------------------------
BKK-LHR


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Seat Map
--------------------------------------

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B744-3 (new F suites), Seat: 1A

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Photo of the seat opposite me
smooth as silk
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:52 am

In-Flight Amenities
----------------------------------

TG hands out either an Hermes or Bvlgari amenity kit in F.

For this flight I received one from Hermes.


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Pyjamas are also given.


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IFE remote/phone and seat control panel
smooth as silk
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 9:55 am

I'll be right back! Having some problem with photo uploading here.

[Edited 2008-04-04 03:35:13]
smooth as silk
 
Milesdependent
Posts: 581
Joined: Sat Sep 08, 2001 5:27 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 4:21 pm

Look forward to reading more!
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 04, 2008 7:54 pm

Cheers. It's bed time for me but I'll try to finish it tomorrow!
smooth as silk
 
fbgdavidson
Posts: 3563
Joined: Thu Oct 14, 2004 6:25 am

RE: Thai Airways First Class: Bangkok - London

Sat Apr 05, 2008 2:23 am

Nice work so far and welcome to airliners.net!

Quoting Ben10 (Reply 1):
It's strange to me how they've spent US$6,000 on a Bang & Olufsen TV set and fails to connect it to a US$50 a month cable service.

It is possible B&O gave Thai, or even pay Thai to have the television put there. Promise of lots of wealthy First Class passengers (potential B&O customers) enjoying the television is just another form of advertising. I know that publishers fight over eachother to get their magazines put in the BA's lounges.
"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Sat Apr 05, 2008 8:00 am

CONTINUED..............

Personal LED reading lamp. The brightness was adjustable. I prefer a "goose neck" style like on BA as it's more flexible.


Dom Perignon '99. Came in a tray (not poured at seat).


My iPod + Shure E4c and TG's noise canceling cans


Touch screen AVOD IFE. The selections were pretty good. I can't complain much except the small-ish screen size compared to CX/SQ or even TG business class (B777-200ER).


Menu (i forgot to take a photograph of the english pages)


For this certain flight, the menu is as follow (sorry about my crude translation):

Appetizer - smoked ham/salmon and stuff


Main course
-----------------
roasted chicken with pasta
or
lamb and pasta
or
thai prawn curry and rice (also offered in business/economy)
or
grilled salmon and rice (also offered in business)
or
thai beef noodle

Assorted breads


Cheese selections and port

Fresh fruits


Dessert - assorted Thai desserts and chocolate cake

Tea (Earl Gray, Darjl Jeeling, Oolong, Green), Hot Chocolate, or Coffee (Cappucino, Espresso)

THAI inflight catering in premium cabins is not up to a standard I would have expected. Although it is "adequate". The caviar entree has been eliminated due to cost cutting. Unlike Singapore Airlines, THAI does not team up with leading restaurant or chefs to create innovative dishes. Instead, it allows First class pax to pre-order meals from a selection of about 20 dishes (lobster thermidor and thai dishes among the selections) - this menu has not been changed for years.

I pre-ordered PHAD THAI GLASS NOODLE WITH LOBSTER. It was pretty good and the portion was generous.



Overall, I'd rate the meal service 3 stars and a half. The FAs seem to have rushed through the courses to get their work done quickly so they can retire to their sleep (and of-course to turn the cabin lights off and put the passengers to sleep). Dishes were brought to the seat by hand (no tray or cart). Cutlery were plastics but this has been changed to metals this year.

-------------------------------------------
*Lavatory Amenities*

Bvlgari stuff (same in business class i think)


The lav is small for First class standard these days, but this is forgivable since the 747 is quite old.

Coat hanger


------------------------------------------

Few hours into the flight after dinner. Flying above India.



Time to hunt for some entertainment



I watched Dreamgirls as it has just came out in theatres at the time I flew this flight



-------------------------------------------------------

Breakfast Time!

Flying over Poland, approaching LHR in a few hours



Breakfast table set up


Croissant, cereal, youghurt, coffee (small cup! i'd like a regular big mug).


Some yucky western breakfast (i complained and the FA prepared me a Thai noodle)


Much better Asian style breakfast - fish balls soup noodle


----------------------------
Random

Ottoman and shoes storage


Hermes Amenity Kit contents


TG Publications


Luggage Tags


The plane I flew (interior retrofitted but exterior livery is old)
http://www.hflight.net/blahdocs/uploads/1212034_3825.jpg

-------------------------------------------------

Conclusion
----------------

Thanks for your patience while I sorted out this review. I am new to Airliners.Net and to the posting system (didn't know how to use HTML Image embedding thing and i ran out of the upload space this site provided).

My apologies for poor photo quality. I used a Canon IXUS 900 Titanium with the flash turned off and set the ISO quite high (resulting in very noisy photos).

You may find that this review lacks of lot of detailed writing. The reason for this is simply because I can't remember much about that flight, it was quite uneventful (which is good, i guess)! On my next reviews I will be more detailed as my memory from the flights should be fresh. Any tips on how to do a good TR would be highly appreciated.

My rating for this particular flight
------------------------------------------------
Check in: 10/10 (faultless)
Lounge: 9/10 (would be 10 with cable TV, better air conditioning and better quality drinks)
Ground service: 10/10 (creme de la creme)
In-flight service: 7.5/10 (old chatty FAs, greeted me by name, rushed service, not very personalised).
Seat: 8/10 (comfortable bed, lacks privacy)
Food: 6/10
Value: 9/10 (for US$6,000 return, this is a bargain)

Overall: very good and well worth the money. i'd fly TG F over BA/SQ C anytime for roughly the same price.
smooth as silk
 
planecrazy2
Posts: 573
Joined: Sat Apr 10, 2004 1:40 pm

RE: Thai Airways First Class: Bangkok - London

Sat Apr 05, 2008 8:45 am

Great report, loved all the lounge shots. BTW what's your handle on Flyertalk?
United Airlines - Worldwide Service
 
Ben10
Topic Author
Posts: 16
Joined: Wed Apr 02, 2008 5:15 pm

RE: Thai Airways First Class: Bangkok - London

Sat Apr 05, 2008 9:21 am



Quoting Planecrazy2 (Reply 11):
BTW what's your handle on Flyertalk?

TGflyer, I'm a regular at the TG Royal Orchid Plus forum. : )
smooth as silk
 
SInGAPORE_AIR
Posts: 11619
Joined: Mon Nov 13, 2000 4:06 am

RE: Thai Airways First Class: Bangkok - London

Sun Apr 06, 2008 1:47 pm

An interesting trip report Ben10.
Anyone can fly, only the best Soar.
 
FAH345
Posts: 50
Joined: Thu Dec 06, 2007 10:41 pm

RE: Thai Airways First Class: Bangkok - London

Sun Apr 06, 2008 8:47 pm

Cool report! Food looks yummy!

I flew TG's J class last year and especially loved the smell of BVLGARI Parfumee. Sprayed almost 1/4 bottle in the lavatory. Hope I didn't poisoned the passenger used the loo right after..!

Did flight attendant hand out the fresh orchid pin to passengers during the flight? Or before disembarkation?
 
SASDC8
Posts: 530
Joined: Thu Mar 09, 2006 10:01 pm

RE: Thai Airways First Class: Bangkok - London

Sun Apr 06, 2008 9:34 pm



Quoting Ben10 (Reply 10):
Overall: very good and well worth the money. i'd fly TG F over BA/SQ C anytime for roughly the same price.

Was that some special offer?? I would too defiantly fly TG First over any C-Class, when the price is the same Big grin

Thanks for a nice report with good pictures  Smile Looking forward to reading more from you  Smile

Cheers
Stein
2-3-2 is NOT a premium configuration
 
airbus3801
Posts: 1047
Joined: Wed Apr 28, 2004 12:49 pm

RE: Thai Airways First Class: Bangkok - London

Mon Apr 07, 2008 12:26 am

Good first trip report, they are quite a daunting task that I rarely do them anymore so I laud you for the undertaking. If I may so though on another note, I simply love the Eau D'Orange Verte scent that you received with the Hermes amenity pack, it is truly heavenly.
 
B747forever
Posts: 12855
Joined: Mon May 21, 2007 9:50 pm

RE: Thai Airways First Class: Bangkok - London

Fri Apr 11, 2008 1:19 pm

Great first TR and welcome to A.net

The pics are good.

Seems that you however had a great experience.

Just a question; How did you find that fare?? It is really cheap for a F class ticket.


Thank you for sharing

B747forever
Work Hard, Fly Right

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