Someone83
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EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 10:42 am

After flying CPH-EWR a few days earlier with SAS it was time for the return after spending a few days in New York. Had to fly via ARN as the EWR-CPH fligths is only 6 times weekly during the winter, so it was no SAS flight to CPH this day.

Trip report for the CPH-EWR leg
http://www.airliners.net/aviation-fo...ums/trip_reports/read.main/126499/

Had spent the whole day at Continental's Maintenance facilities at EWR, where I had managed to get a little tour (will post some photos of it after the trip report). Unlike the flight to EWR, I had tickets in economy class and not business class, and due to this I decided to arrive a little early at Terminal B which SAS uses to try to get an upgrade using som frequent flyer milage. Used 10.000 Eurobonus points and upgraded myself to economy extra and was quite happy with this. Economy Extra onboard SAS' 330/340 means 2-3-2 configuration, extra leg room, separate cabin and slightly better service.

Had a some food and a few beers, before I went through security and out to the gate area and sat down waiting for boarding to begin. Was watching the 330-300 that was suppose to take me back to Europe being loaded and prepared for the flight when I suddenly saw the ground crew starting to off load the luggage/cargo, something that made me a little suspicious that something was wrong.

And something was definately wrong. A one hour delay was first announced, but when the captain suddenly came up to the gate and grabbed the microphone I as already staying just in front of the counter as this is never a good sign. The captain informed us that one of the loaders had crashed into the plane, damaging it, however he did not yet know if the flight had to be cancelled or just heavily delayed, but would come back with more information as soon as possible.

Five minutes later the captain return and said the flight was cancelled and everyone was informed that we would have to pick up our luggage at the domestic luggage reclaim and proceed to SAS' ticket office in the check in area. However I reacted quickly and before the announcement was over I was already walking with a quick pace towards the ticket office, while most other passengers still was looking at eachother with a confused expression....ha ha you snooze you loose Wink Expecting the luggage would take ages to arrive I walk instead straight to the ticket office and even without any running I was number 1 in the line.

Was rebooked to Malaysian's EWR-ARN flight that was leaving later that evening and got tickets for a later ARN-CPH flights as I would miss the flight I was booked on. When I arrived at teh ticket desk the MH flight was still wide open so I was resonably happy with getting a window seat, fearing I might end up in the middle of the five-seater  crowded 

After being rebooked I went to get my luggage, which was among the latest to arrive, meaning I would have been number 260 in the line, instead of number one if I had done what I was told to do. Together with between about 150 SAS passengers I then checked in with MH and went through security for the 2nd time that day.

Route: Newark - Stockholm
Airline: Malaysian Airlines
Flight Number: MH91
Aircraft: Boeing 777-200
Registration: 9M-MRA
Seat: 35A (Economy)
Distance: 6314 km
Duration: 7hrs 30mins
Date: 3rd December 2007



View Large View Medium
Click here for bigger photo!

Photo © Jonas Bodell



Was a small delay before boarding could begin and 3,5 hours after my original schedule I could finaly find me seat.

The leg room
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Shortly after take-off some light snack and something to drink was being served
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Dinner existed of some noodle thing with chicken and to be able to sleep did I combine some red wine with melantonin pills
Big version: Width: 615 Height: 461 File size: 60kb


Watched a few shows on their AVOD, which had a good selection, although its user-friendliness could be questioned. Not much happening during the flight and I was able to get a few hours of sleep. Somewhere over Norway, breakfast was served which was some sort of donut that tasted like plastic.
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Our flight path was just north of OSL as you can see here
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Arrived in ARN on time and went through the passport control and security before finding something to eat as the on board breakfast didnæt really fill me up.

Route: Stockholm - Copenhagen
Airline: Scandinavian Airlines
Flight Number: SK405
Aircraft: Airbus 321
Registration: LN-RKK
Seat: 32F (Economy)
Distance: 548 km
Duration: 1hr 10mins
Date: 4th December 2007



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Photo © Simon Brygg - Ostersund Photography



Boarding and take off on time, and in generall a quite boring flight with not much to write about. In addition I was half-way asleep at this point.


I was dissappointed that I was not able to try out SAS Economy Extra on their intercontinental flight, however, there isn't much you can do that a car hits the airplane creating a whole in the fuselage. When dissaster first struck I must say that the SAS ground staff at EWR did a good job trying to get around 260 passengers back to Europe. Most people was able to get back to Europe that that, although I know that a few had to stay a night in New Jersey. Luckily for SAS the MH91 was half-full at most this day, meaning over half of the stranded SAS passengers could fit here although I know a large group of people was rebooked via CDG with CO and one guy with a C-class tickets got rebooked with LH/Privatair.
 
LH4116
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 2:18 pm

Nice TR, i thought that you wold be travelling home in C.
Such a shame with the delay and stuffs, it would also have been nice to see SAS's Y+ product. Did you get your eurobonus points back? The food on MH looked nice but was it as good as the food on SAS?

Quoting Someone83 (Thread starter):
and to be able to sleep did I combine some red wine with melantonin pills

Isn't that dangerous?

Quoting Someone83 (Thread starter):
and one guy with a C-class tickets got rebooked with LH/Privatair.

Lucky him Big grin

Thanks for sharing.
SAS Plus is Business Class made faux!
 
CO7e7
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 2:24 pm

Interesting report. Good job thinking quick... but maybe if you were close to #260 instead of #1, you would've had the opportunity to fly LH/Privatair!! But either way, it's always good when you can be accommodated on another flight rather than having to spend a night at the airport..

Do you have a pic of the damage on the SK A330 at EWR?

Also, did you get the points you used for upgrade back?


Thanks

CO7e7
 
ba319-131
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 2:40 pm

Interesting trip home, thanks for posting it.

Good more of your to hit the ticket desk first, always good to react first in trhe confusion.

I assume SAS re-credited your FF miles?

Quoting Someone83 (Thread starter):
one guy with a C-class tickets got rebooked with LH/Privatair.

- Nice one!

Regards

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
Someone83
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 2:41 pm



Quoting LH4116 (Reply 1):
Quoting Someone83 (Thread starter):
and to be able to sleep did I combine some red wine with melantonin pills

Isn't that dangerous?

Not really, as they are not sleeping pills. They doesn't make to fall asleep, only helps a little on the way

Quoting CO7e7 (Reply 2):
Also, did you get the points you used for upgrade back?



Quoting LH4116 (Reply 1):
Did you get your eurobonus points back?

Yes, I got me points back, in addition did I get them to credit my Eurobonus account for my cancelled flight, so I didn't miss any points

Quoting CO7e7 (Reply 2):
but maybe if you were close to #260 instead of #1, you would've had the opportunity to fly LH/Privatair!!

No, the guy(s) who was put at privatair had a C-class ticket

Quoting LH4116 (Reply 1):
Nice TR, i thought that you wold be travelling home in C

Nope, had business one way and economy the way back
 
Someone83
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 2:52 pm

 
Someone83
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 2:54 pm



Quoting LH4116 (Reply 1):
The food on MH looked nice but was it as good as the food on SAS

The food was actually quite disappointing. It's not the worst I've had on board airplanes, but nothing to write home about, and I'd expected more from MH, even in Economy
 
co777er
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 3:05 pm

Question: On the roof of the crew rest area, it appears that there is a hatch maybe. Or is it just an oxygen mask drop down compartment?
http://i76.photobucket.com/albums/j4/Some83/P1010090.jpg
 
SQ772
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 3:55 pm



Quoting Someone83 (Reply 6):
The food was actually quite disappointing. It's not the worst I've had on board airplanes, but nothing to write home about, and I'd expected more from MH, even in Economy

Thanks for your report. The food on MH is certainly below the usual Asian carrier standards and certainly looks insufficient and of very poor quality. It's a pity how a once relatively good carrier has degenerated to such.
There's always a better way to fly...
 
StefanPAD
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Joined: Sun Dec 25, 2005 7:15 pm

RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 4:05 pm

Hi there!

Again a nice TR with interesting pics!

Quoting Someone83 (Thread starter):
Had spent the whole day at Continental's Maintenance facilities at EWR, where I had managed to get a little tour

How did you get the tour? Is it open to everyone or do you have connections?

Quoting Someone83 (Thread starter):
However I reacted quickly and before the announcement was over I was already walking with a quick pace towards the ticket office, while most other passengers still was looking at eachother with a confused expression

Best idea in such a situation!

Quoting Someone83 (Thread starter):
Seat: 35A (Economy)

Looks like a K-seat again?

Quoting Someone83 (Thread starter):
The leg room

Looks a bit tight or am I mistaken?

Cheers,
Stefan
 
Someone83
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 4:14 pm



Quoting StefanPAD (Reply 9):
How did you get the tour? Is it open to everyone or do you have connections?

Connections.....i.e. i know somebody that knows somebody Wink

Quoting StefanPAD (Reply 9):
Looks like a K-seat again?

Doh! Of course its a K seat. Same stupid typing error again  banghead 

Quoting StefanPAD (Reply 9):
Looks a bit tight or am I mistaken?

I would guess 32".
 
SASDC8
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Joined: Thu Mar 09, 2006 10:01 pm

RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 4:33 pm

Nice report, with good pictures especially from CO's MX hangars Big grin

Quoting Someone83 (Thread starter):
Together with between about 150 SAS passengers I then checked in with MH and went through security for the 2nd time that day.

Rather light load or?? How is the EWR-ARN-KUL route doing?? Of course their light load was great news for you and about 149 other SK pax  Smile

Quoting Someone83 (Thread starter):
Our flight path was just north of OSL as you can see here

I guess you were in a K seat this time as well, or you passed just SOUTH of OSL  Wink

Cheers
Stein
2-3-2 is NOT a premium configuration
 
b707forever
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Sun Jun 01, 2008 10:57 pm

The donut like thing you speak of is called a Bagel. It's a common NY bread. I'm sorry you had a bad one, they're actually delicious if you go to the right place to get them. (Ess-a-bagel on 1st Avenue and 21st Street is my favorite for those coming to NYC - try getting a poppy bagel with a smear of cream cheese, smoked salmon (we call it lox), onion, tomato and keppers. Incredible!
 
Someone83
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Mon Jun 02, 2008 7:06 am



Quoting B707forever (Reply 12):
The donut like thing you speak of is called a Bagel. It's a common NY bread. I'm sorry you had a bad one, they're actually delicious if you go to the right place to get them. (Ess-a-bagel on 1st Avenue and 21st Street is my favorite for those coming to NYC - try getting a poppy bagel with a smear of cream cheese, smoked salmon (we call it lox), onion, tomato and keppers. Incredible!

Thanks for the clarification, I thought is was some sort of messed up bagel. Usually I love bagles, and especially the one I get in New York, and smoked salmon is my favourite too
 
Ryanair!!!
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Mon Jun 02, 2008 8:50 am



Quoting Someone83 (Thread starter):
After being rebooked I went to get my luggage, which was among the latest to arrive, meaning I would have been number 260 in the line, instead of number one if I had done what I was told to do. Together with between about 150 SAS passengers I then checked in with MH and went through security for the 2nd time that day.

Were the ticketing offices land or airside? Or it didn't really matter since this was an American airport? I remembered being in Detroit and I could walk to the ticketing / check in counters and back into the airport gate while in transit for my international flight (after disembarking from a domestic one). Of course I had to go through security but none of the passport control was in sight.

Did ALL the passengers get booked onto MAS? If so, it says very much for the load factor for this MH flight eh?

Quoting Someone83 (Thread starter):
Somewhere over Norway, breakfast was served which was some sort of donut that tasted like plastic.

Looks like a bagel to me. Not my favourite piece of confectionery because I think bagels feels like rubber... Yucks.

Quoting Someone83 (Reply 6):
The food was actually quite disappointing. It's not the worst I've had on board airplanes, but nothing to write home about, and I'd expected more from MH, even in Economy

Hmm... The airline is a victim of some rather severe cutbacks because they aren't doing very well financially. They did manage to eeke out a profit these last few quarters but those in the know aren't holding their breadths. Really sad to see this airline go down like that but they used to be very good, trust me. I was a frequent flier with them right up till a few years back in 2004.
Welcome to my starry one world alliance, a team in the sky!
 
Someone83
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Mon Jun 02, 2008 9:17 am



Quoting Ryanair!!! (Reply 14):
Were the ticketing offices land or airside? Or it didn't really matter since this was an American airport? I remembered being in Detroit and I could walk to the ticketing / check in counters and back into the airport gate while in transit for my international flight (after disembarking from a domestic one). Of course I had to go through security but none of the passport control was in sight.

Did ALL the passengers get booked onto MAS? If so, it says very much for the load factor for this MH flight eh?

The ticket office is landside, nearby the check in counters. But we just walked back going around the security control as we came from the airside

Not everyonr was rebooked with MH, but I estimate approx 150 pax was put on MH. Quite a few were also put on CO to CDG. but what I've heard, MHs ARN-EWR flight isn't excactly a stellar performer
 
B747forever
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RE: EWR-ARN-CPH With SAS Or Maybe Not....

Mon Jun 02, 2008 5:48 pm

Really nice TR, again.

The pics are interesting.

Glad that you made it home at least. Smart idea to first get your tickets, and then collect your bags.

Better luck next time  Wink


Thank you for sharing

B747forever
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