milesaddict
Posts: 99
Joined: Sun Dec 23, 2007 9:23 am

AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 3:22 pm

Hi all,

I flew from JNB to MRS via CDG. I was in First.

I used to have some bad trips (awful catering in first and unfriendly crew) and I was about to leave AF but my last trip was so nice that I might reconsider my position.


Practical informations :

Route : JNB-CDG
Flight number : AF 997
Schedule : 00h30 – Push back : 00h37
Aircraft : B 772
Booking Class : F
Seat : 1A


Load factor :
La Première : 1/4
l'Espace Affaires : 6/49
Tempo : 35/211

The lowest load I've ever seen.

Pre-boarding :

I checked in online and then got my BP from the counter, he was very friendly as well as the lounge attendants.

http://farm4.static.flickr.com/3569/3363224859_bcc77c1aa2_b.jpg

Here is some shots of the new lounge the same lounge is in NRT. More foods would have been great.

http://farm4.static.flickr.com/3622/3363162143_93f22b4bb8_b.jpg

http://farm4.static.flickr.com/3570/3363162519_40852231cc_b.jpg

http://farm4.static.flickr.com/3563/3363164429_7f52795293_b.jpg

http://farm4.static.flickr.com/3645/3363984432_ee72326d4c_b.jpg

http://farm4.static.flickr.com/3549/3363986464_452fa10d46_b.jpg

http://farm4.static.flickr.com/3571/3363987230_e04c44d645_b.jpg

Rating : 6,5/10

I- Comfort and equipments.

A) Seat : I’ve already experienced this seat several times, it's a great one, a huge asset for AF. I slept 6 h straight.

http://farm4.static.flickr.com/3453/3363171027_7599eca7de_b.jpg

http://farm4.static.flickr.com/3133/3363182829_2dd9530dda_b.jpg

http://farm4.static.flickr.com/3004/3364001888_1ca3561dc6_b.jpg

http://farm4.static.flickr.com/3538/3364002854_670b2f9052_b.jpg

http://farm4.static.flickr.com/3598/3363185343_dc672d0475_b.jpg

Rating : 08/10 (only SQ will have 10/10)

B) IFE : The IFE was working and featured the new in-flight entertainment. Good but outdated compared to EK, SQ or even CO...

http://farm4.static.flickr.com/3594/3363172993_cda34b753d_b.jpg

Rating : 6/10

II- Service :

A) Crew service : one word : WOW !!!!!
They were fantactic ! I really mean it ! The lady in charge of me did a job a la SQ !! A real pleasure ! I used to complain a lot on FAs (AF), however on that flight they made everything to achieve my requests. It's funny I thought I was flying another airline... before landing I tkank them all and gave a draft to the chief purser about my flight.

Too bad the service is not always like that.. On my previous flight (outbound), the FAs were arrogant...

I've been informed AF will hire 100 FAs for First class only.

Rating : 9/10

B) The menu:

To begin : brook trout tartare served with shrimp ans horseradish sauce.

http://farm4.static.flickr.com/3577/3363175437_8d6dd0d2ed_b.jpg

Main :

Breast of duck à l'orange served with tagliatelle (lacking) and tomato brunoise

http://farm4.static.flickr.com/3564/3363996940_0fd91ffafe_b.jpg

The duck was untasty so I opted for the lobster.

Grilled rock lobster with lemon butter complemented by turned pumpkin, buttered zucchini ans rice with baby vegetables.

http://farm4.static.flickr.com/3633/3363995354_1b2060efc7_b.jpg

Cheese:

http://farm4.static.flickr.com/3600/3363179219_372cd8bc15_b.jpg

http://farm4.static.flickr.com/3632/3363178737_479280e8d1_b.jpg

Dessert:

http://farm4.static.flickr.com/3465/3363179743_f17750670d_b.jpg

Before landing breakast:

http://farm4.static.flickr.com/3422/3364004972_61bb3474ba_b.jpg

http://farm4.static.flickr.com/3658/3363187021_53626663a1_b.jpg

Despite the presentation, it was quite good, tough not outstanding.

The LOUNGE:

First of all I was welcome by a LA when I step out of the plane with a sign LA PREMIERE with name on it. I then followed her down the jetway, a car was waiting for me...

http://farm4.static.flickr.com/3650/3364010048_5d39ce300c_b.jpg

Inside the lounge:

http://farm4.static.flickr.com/3428/3364010878_3c429b1bec_b.jpg

http://farm4.static.flickr.com/3622/3363193227_9bd5e18d8b_b.jpg

Apple juice:

http://farm4.static.flickr.com/3622/3363193227_9bd5e18d8b_b.jpg

http://farm4.static.flickr.com/3016/3364013038_6145f268cf_b.jpg

http://farm4.static.flickr.com/3423/3364013462_628c332751_b.jpg

http://farm4.static.flickr.com/3456/3363195551_f743198ac9_b.jpg

http://farm4.static.flickr.com/3577/3364014664_f4422f1c09_b.jpg

http://farm4.static.flickr.com/3538/3364015132_a875698efc_b.jpg[/img]

Dinning area:

http://farm4.static.flickr.com/3454/3364015674_d1c644b244_b.jpg

Breakfast buffet:

http://farm4.static.flickr.com/3559/3363198975_4384880407_b.jpg

http://farm4.static.flickr.com/3617/3363199853_97cd525ecc_b.jpg

http://farm4.static.flickr.com/3419/3363200755_bac8cfbffd_b.jpg[/img]

http://farm4.static.flickr.com/3453/3364021134_9191f5d26e_b.jpg

http://farm4.static.flickr.com/3577/3364019950_b062e94c09_b.jpg

The bar:

http://farm4.static.flickr.com/3435/3363203631_867aac4b35_b.jpg

The Lounge menu à la carte:

http://farm4.static.flickr.com/3563/3364022992_00d8d35a00_b.jpg

http://farm4.static.flickr.com/3578/3363205821_5084e43ce3_b.jpg

At 1pm it was lunch time:

http://farm4.static.flickr.com/3440/3364025456_73a40d5275_b.jpg

http://farm4.static.flickr.com/3463/3364026568_b8b3641a32_b.jpg

http://farm4.static.flickr.com/3473/3363209941_057eae1496_b.jpg

http://farm4.static.flickr.com/3452/3364030492_a99ec38991_b.jpg

http://farm4.static.flickr.com/3544/3364029108_74d077819f_b.jpg

I let you figure out what I had....

The spa will come up in september.

Then minutes later I boarded to my flight to MRS escorted by a LA and I got a ride with a limo.

Rating : 8,5/10

Conclusion : It was my best flight for months now on. The new lounge is great.

I hope the on board catering will be revamped and the crew service will be less inconsistent.

Me !

http://farm4.static.flickr.com/3470/3363189325_1b7796f1c6_b.jpg

Hope you have enjoyed reading my TR.
 
MaverickM11
Posts: 15323
Joined: Thu Apr 06, 2000 1:59 pm

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 3:53 pm

Great report. The NRT lounge looks like something VS would design though.
E pur si muove -Galileo
 
User avatar
fca767
Posts: 1303
Joined: Sat Nov 25, 2006 7:29 pm

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 4:02 pm

Cest Magnifique! I'm going on 19th April with Air France on the A340 so I can't wait...They say economy is really good too...service etc...I love france too and can't wait to overnight there  Smile
Enjoyed the pics
 
User avatar
SOBHI51
Posts: 3734
Joined: Wed Jun 04, 2003 1:32 pm

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 4:34 pm

Great report. Thanks. Did not know AF did have a lounge a la LH

Quoting MaverickM11 (Reply 1):
The NRT lounge looks like

Milesaddict was flying from JNB and not NRT.

Quoting Milesaddict (Thread starter):
Here is some shots of the new lounge the same lounge is in NRT.

I am against any terrorist acts committed under the name of Islam
 
semsem
Posts: 1621
Joined: Fri Jul 29, 2005 1:06 am

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 6:12 pm

It's funny about the crew in F. In Y I have consistently found the crew friendly.
 
roseflyer
Posts: 9606
Joined: Fri Feb 13, 2004 9:34 am

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 6:20 pm



Quoting Milesaddict (Thread starter):
A) Crew service : one word : WOW !!!!!
They were fantactic ! I really mean it ! The lady in charge of me did a job a la SQ !! A real pleasure ! I used to complain a lot on FAs (AF), however on that flight they made everything to achieve my requests. It's funny I thought I was flying another airline... before landing I tkank them all and gave a draft to the chief purser about my flight.

Wonderful report. It is good to hear you had good service on board. I've been alone in First Class on Lufthansa before on the upperdeck of a 747 and found the service worse than normal since the FAs were rather lazy. Sometimes when the load is light you get extra attention while others, they take the flight off since they don't have to worry much about service.
If you have never designed an airplane part before, let the real designers do the work!
 
744
Posts: 376
Joined: Mon Aug 13, 2001 9:21 am

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 6:24 pm

WOW!!! Fantastic Trip Report. Thank you so much for sharing.
Rgds,
744
 
ba319-131
Posts: 8150
Joined: Sat Jan 13, 2001 1:27 pm

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 7:13 pm

Nice report & pictures, thanks for sharing.

Best AF TR i've read for a while, still not sure about them though........

Quoting Milesaddict (Thread starter):
Load factor :
La Première : 1/4
l'Espace Affaires : 6/49
Tempo : 35/211

The lowest load I've ever seen.

- Yies, that's not good.

Quoting Milesaddict (Thread starter):
Seat : I’ve already experienced this seat several times, it's a great one, a huge asset for AF. I slept 6 h straight

- Nice seat, lacks privacy though.

Quoting Milesaddict (Thread starter):
The new lounge is great.

- The lounhge looks good, really like it, impressed!

Regards

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
DELTA7478
Posts: 12
Joined: Wed Dec 24, 2008 4:11 pm

RE: AF Private 772 + New FC Lounge In CDG

Wed Mar 18, 2009 10:54 pm

Did you have to pay for the ground transportation?? Nice report buy the way, I like the pictures.You must had to pay a bundle for that F class on AF.
 
Globetraveller
Posts: 352
Joined: Sun Apr 13, 2008 1:36 pm

RE: AF Private 772 + New FC Lounge In CDG

Thu Mar 19, 2009 3:18 am

Thank you for giving us a rare glimpse into Air France's First Class product Milesaddict.

Some great pictures and interesting detail. I did not know that AF also provided a car pick-up service for First Class passengers - I guess they got the idea from LH.

A thoroughly enjoyable read.

Globetraveller
 
User avatar
NZ107
Posts: 4946
Joined: Sun Jul 10, 2005 6:51 pm

RE: AF Private 772 + New FC Lounge In CDG

Thu Mar 19, 2009 7:30 am

Thanks for the report! It seems to deviate a long way from other AF reports and it's nice to know that your flight was enjoyable. I'd need to see a few more with consistent reports before I look to flying on them. Pretty good transfer service too and that lounge looks great.

Thanks for sharing!


Regards,
Nicholas
It's all about the destination AND the journey.
 
Marco
Posts: 4005
Joined: Sun Jul 09, 2000 3:41 pm

RE: AF Private 772 + New FC Lounge In CDG

Thu Mar 19, 2009 7:48 am

Excellent report.

Flew AF F CDG-YUL last summer and it was definately a great experience.
Still below the likes of SQ or MH, but nonetheless very pleasant flights.

My only major issue is the food, they should offer a more relaxed, eat when you want service and improve the variety! The spirits and wines were great!

Regards
Marcus
Proud to be an Assyrian!
 
mindscape
Posts: 193
Joined: Mon Apr 05, 2004 10:28 pm

RE: AF Private 772 + New FC Lounge In CDG

Thu Mar 19, 2009 6:07 pm

Thanks for this great report !
Very nice what AF did to improve their PREMIERE ground service. It is not very much advertised.

Quoting Milesaddict (Thread starter):
I've been informed AF will hire 100 FAs for First class only.

Interesting information, hopefully this will bring consistency in service level.

Quoting NZ107 (Reply 10):
I'd need to see a few more with consistent reports before I look to flying on them

AF PREMIERE trip reports are quite rare and will remain like this since AF reward policy for PREMIERE upgrade are tighter now.
On A.Net there are several recent AF trip reports on Y that show the consistency good Y product...
 
milesaddict
Posts: 99
Joined: Sun Dec 23, 2007 9:23 am

RE: AF Private 772 + New FC Lounge In CDG

Thu Mar 19, 2009 6:27 pm

Thanks a lot for all your comments.


Quoting Semsem (Reply 4):
It's funny about the crew in F. In Y I have consistently found the crew friendly.


FAs on that flight were really great but I won't forget what I've undergone in the past...

I have a chance to fly a lot in J and F but when I take AF I really wonder what's gonna happen:
- 70% to get arrogant crew in J (worse than that, they are convinced they do a great job).
- 80% to get miserable catering in F
- 50% to get Miss pilot in First in F

I'd like to highlight on the third point.

On another report made here last year (jan 08) when I flew LAX-CDG in First, Miss pilot was sat in 1E. Her behaviour was unacceptable.
A few months ago, the F cabin was free on CDG-BEY and the crew operating on the flight sat on the First class seats to take their lunch !!

A friend flew in F to IAH same issue July 08.
My dad was the luckiest... dec 08 CDG-LAX in F, he sat 1L and all the 2 row were occupied by kid's pilot !!!!!
And to conclude the same friend flew to JNB in fev 09 and got Miss pilot AGAIN.

Damn it ! Why AF is not doing something to erase this behavior that kills AF improvement.

As many pax noticed AF FFP is changing to almost useless. No more "classic award", now if you wanna fly to china from europe it will cost you 400.000 miles !!!!

I don't want to pay for first class and redeem my ticket in coach ! No way !

A petition is online:

Please for our own good, fill out the petition.

http://www.petitiononline.com/afklfb/petition.html

tks again.
 
directorguy
Posts: 1050
Joined: Mon Jul 28, 2008 10:58 am

RE: AF Private 772 + New FC Lounge In CDG

Thu Mar 19, 2009 9:49 pm

Great TR. Well-written, informative and gives a clear insight into AF's F product.

Quoting Mindscape (Reply 12):
On A.Net there are several recent AF trip reports on Y that show the consistency good Y product...



Quoting Semsem (Reply 4):
It's funny about the crew in F. In Y I have consistently found the crew friendly

Interesting, I was just thinking the same thing. Feedback on F/J is consistently less than stellar whereas those in Y always recommend AF. It seems that AF has a solid Y service but a very hit-and-miss premium product.
I'll finally be able to judge for myself next month when I fly AF since I was a toddler.

Quoting Milesaddict (Reply 13):
My dad was the luckiest... dec 08 CDG-LAX in F, he sat 1L and all the 2 row were occupied by kid's pilot

You mean the pilot's kid or was a kid actually flying the 777  Smile?
 
SA7700
Posts: 2936
Joined: Thu Dec 18, 2003 9:38 pm

RE: AF Private 772 + New FC Lounge In CDG

Fri Mar 20, 2009 3:49 pm

Great trip report Milesaddict!  thumbsup 

Quoting Milesaddict (Thread starter):
Here is some shots of the new lounge the same lounge is in NRT. More foods would have been great.

I'm sorry, but the AF lounge in JNB looks absolutely horrible. The decor seems cheap. The fact that a large bottle of ultra cheap "Dawn" moisturiser is on display in the shower room, cheapens the AF Premium product image even further. Just my  twocents 


Rgds

SA7700
When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
 
b707forever
Posts: 135
Joined: Sun Dec 16, 2007 5:14 am

RE: AF Private 772 + New FC Lounge In CDG

Sun Mar 22, 2009 12:22 am

Nice trip report. As an X-AF staffer it's nice to see they've improved the Premiere experience.

Who is online

Users browsing this forum: Google Feedfetcher and 28 guests