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ClassicLover
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Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 7:29 pm

Date: 26 May 2009
Route: London-Bangkok-Sydney
Flight: QF2, departure 22:15, arrival 05:05.
Aircraft: Boeing 747-438 VH-OJU - "Lord Howe Island"
Seat: 35B assigned, 35A for LHR-BKK
Class: Premium Economy
Cost: £1,549 return

I flew from Dublin to London with Aer Lingus, and as is their normal policy, they cannot check a bag through to another airline unless it's on the same ticket. This is a bit of a shame, but there's really no other cost effective way into Heathrow. After arriving, I collected my bag and got the train from Terminal 1 to Terminal 4.

Check-in at the Business Class counters was swift, and my bag was appropriately tagged with a Business Class tag, as I am a Gold Qantas frequent flyer. Alas, the hoped for upgrade to Business Class wasn't to be, but I was happy enough as I wanted to try the Business Class product. I proceeded immediately through security, and went straight into the British Airways Terraces lounge for some relaxation prior to my flight.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020010.jpg

A computer terminal with a familiar web site online! The empty glasses tell another story of course!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020011.jpg

Another view of the computer area.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020012.jpg

The lovely sink in the toilets, complete with Elemis products.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020014.jpg

Another view of the lounge.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020017.jpg

There's also a food station where you can get some hot eats prior to the flight. This was very popular among the passengers which was not surprising since most lounge dwellers are up for the free stuff.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020015.jpg

Time to go to the gate - of course in the lounge they only show the Qantas and British Airways flights.



Gate 5 at Heathrow Terminal 4. Qantas First, Business, and Premium Economy along with oneworld Emerald and Sapphire board separately to the Economy Class passengers.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020020.jpg

Once on board, I took a photo of Premium Economy. As you can see, row 36 and 37 don't have much window to speak of.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020021.jpg

The seats look quite comfortable!



On each seat is a blanket, the pillow, the amenity kit and headphones.



Legroom is quite substantial. I was able to put my arms out directly in front of me and I could just touch the seat in front. Very nice for a 24 hour flight!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020022.jpg

Next to us was a sister 747 from Qantas!



Champagne, juice or water is offered pre-take off. This is similar to Business Class, and of course I went for a champagne! Qantas present Premium Economy as a "Business Class light" product, as opposed to British Airways who aim theirs as an actual Economy Plus. The differences are very noticable and anyone would be insane to take BA over QF when given the opportunity.

Premium Economy was about half full (as was most of the sector) and I decided to sit in the empty 35A next to me. We had the safety demonstration and took off on time.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020029.jpg

Once in the air, I got out my PTV from the armrest. They're a generous size and quite adequate for the class. I thought it would be smaller, but it worked out well.



The menu was handed out next. The entree was a Green Leaf Salad with Red Capsicum and Snow Peas, followed by Braised Lamb in a Rockcurrant Jus, Parsley Mash and Roasted Vegetables. The alternate main was Herb Crusted Cod with Crushed Pumpkin and New Potatoes. Dessert was Toffee Caramel Cheesecake.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020031.jpg

Dinner is served on proper crockery and was delicious as I expected it to be.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020034.jpg

Clint Eastwood gives it away - I was watching Gran Torino. An excellent movie that I'd recommend to anyone! A feature of this picture is of the sheet backed blanket. As opposed to having the normal, slightly itchy blanket, they have a sheet sewed onto the back which makes it feel like you're in bed. An awesome touch!

The seat recline was fairly substantial, and while the leg rest could have been more comfortable, it was all quite good. I managed to doze for a while.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020035.jpg

Breakfast service!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020036.jpg

The hot breakfast was Orange Juice, Fruit Salad, Cheese and Herb Omlette with Bacon and Slow Roasted Tomato and a Croissant. The Omlette was pretty shabby and tasted like crap, but the rest of the breakfast was relatively fine.

A nice feature of Premium Economy is that you also have the option to select a Baguette or a Panini if you're hungry. These are freshly made - you can either have them as the menu option or create your own. This is the same as Business Class.



Over the wing!

We soon arrived in Bangkok, and as usual I hoofed it to the lounge as quickly as I could as I needed a shower.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020039.jpg

A notice in the shower.



The inside of the shower, not showing the shower part. It's always rather humid in the showers, but if you have a cool shower you don't come out sweating like a pig.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020042.jpg

Soon enough it was time to go back to the aircraft. We had to pass through security again and on the way I got some views of the inside of the Bangkok airport terminal.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020043.jpg



http://i33.photobucket.com/albums/d55/ClassicLover/P1020045.jpg

Gate E10. You go through here, then go down a long ramp to the level of the actual boarding gates.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020046.jpg

This machine was on vacation! Very amusing  Smile

We boarded again. This time Premium Economy was full and I was in my assigned 35B seat. Soon enough we were back in the air for the short (comparitively) sector on to Sydney.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020047.jpg

Dinner this time consisted of a Green Leaf Salad with Herb Vinaigrette. The main was Thai Style Pork Penang with Fragrant Rice and Steamed Greens. This was superbly delicious! The alternative was Slow Cooked Chicken in a Tomato and Olive Sauce served with Potato Mash.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020048.jpg

Dessert was an ice cream!!

After watching some movies, it was time again for breakfast.

http://i33.photobucket.com/albums/d55/ClassicLover/P1020049.jpg

It was a continental breakfast this time and was quite nice. We had to delay our landing as Sydney Airport doesn't open until 5am. We landed about 5:05am, which was much earlier than our scheduled landing time. Happily, we were first on the ground, so I was out of Passport Control, Customs and Quarantine very quickly. I was actually home before 6am! Brilliant!

Qantas Premium Economy is definitely a Business Class Lite service. The catering is almost identical to Business Class. There are two flight attendants for the cabin, and these are advertised as "dedicated" to the cabin. However, I was told that these two are now assisting with the J class service as opposed to just being for Premium Economy.

This was also my first time where AVOD worked the entire flight, and the selection was excellent. The sheet backed blanket was brilliantly comfortable, and the noise cancelling headphones were a godsend. The pillow was a little large for proper comfort, but otherwise all was good. There was also no issue in having to use the Economy loos.

For the price, you can't beat the value. My boyfriend did say that I should wait as there would be a sale and for 3 days the return price was £950 as opposed to what I paid, but it was no problem. The low GBP meant I spent $3,100 on the flight, whereas Economy would be usually $1,800 to $2,300, so it was a good price to me.

I'd fly Premium Economy on Qantas again with absolutely no hesitation! Look out for my next report, Sydney to London on the A380 in Premium Economy!

Drop us some comments and questions, I'd be happy to answer them!  Smile Thanks for reading!
I do quite enjoy a spot of flying - more so when it's not in Economy!
 
EISHN
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 7:47 pm

Excellent report Classiclover. The Premium Economy offering looks pretty good from what I can tell, and from your review here.
St. Flannan/ Fhlanain- She took off to find the footlights, And I took off for the sky
 
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readytotaxi
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 8:10 pm

Well done, a very good TR, your pictures were really good.
Thank you.
you don't get a second chance to make a first impression!
 
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OA260
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 8:15 pm

Hi Trent,
Great report as always. QF Prem Y looks really good. Love to try it myself oneday. The space and catering look ideal for a long flight.

Thanks for giving us the insight into the new product.

OA260
 
Eirules
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 8:29 pm

Hey Classiclover,

Another excellent trip report up to your usual standard. QF Economy Plus looks really good, a lot better than that of BA as you said. The food looks more comparable to that of business class on some airlines.

Is the lounge in BKK nice? I didnt think much of it as an airport - too much of a concrete jungle and no where to eat, much prefer SIN as a stopover

Well done again though
Andy
The way you cut your meat reflects the way you live....
 
Nibog
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 9:27 pm

Hi Classiclover,

I must say an excellent,great in depth trip report that was a joy to read,great photographs which has helped me realise the difference in the QF product over BA,something that I have "logged" for future reference,I await your A380 report!!.
Thanks again
Nibog  bigthumbsup   bigthumbsup 
 
semsem
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 10:13 pm

I flew QF Y in 1986. The Y meal in those days was even better /bigger than what they serve in Premium today. But there were no snacks in between. The meals were so big that we did not need any.
 
eaa3
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 10:21 pm

It's interesting that essentially the classes have all moved up a class. Premium economy is like business class 20 years ago. Business is like first 20 years ago and first is like nothing that was available 20 years ago. I'm only referring to the seats though, the food and service is probably similar.
 
DL752
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 19, 2009 10:39 pm

Qantas! What a nice product!
Glad you enjoyed your flight.
DL752 Big grin
 
Ryanair!!!
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 1:56 am

Great stuff there...

Quoting ClassicLover (Thread starter):
There's also a food station where you can get some hot eats prior to the flight. This was very popular among the passengers which was not surprising since most lounge dwellers are up for the free stuff.

Come on now... We all know it is not really "free" persay. It has all been paid for by people like us.

Quoting ClassicLover (Thread starter):
The hot breakfast was Orange Juice, Fruit Salad, Cheese and Herb Omlette with Bacon and Slow Roasted Tomato and a Croissant. The Omlette was pretty shabby and tasted like crap, but the rest of the breakfast was relatively fine.

Their catering has always been of high standards and I glad to see QF is still maintaining it.

Quoting ClassicLover (Thread starter):
This machine was on vacation! Very amusing

LOL!!
Welcome to my starry one world alliance, a team in the sky!
 
mal787
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 3:30 am

Great report , but how did you manage a shower? On my last flight through BKK i barely had time for a cuppa and a snack befor we had to re board.

mal787
BN2 Metro, 402,404, Conquest, king air, 707,727.200, 732,733,734,735,736,738,757,762,763,742,743,744, MD11, DC9,Westwind
 
akhmad
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 6:33 am

Hi ClassicLover,

It is a pleasure to read an insight review on Qantas Premium Economy. Thank you for that. I agree with you that their Premium Economy looks more appealing than the BA one.
Are there huge price differences between QF and BA Premium Economy?

Cheers,
Suryo
Friends forever
 
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airbuseric
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 9:06 am

Hi Trent,
thanks for the interesting report! Planning to do a trip to Asia in the end of this year, I might look into QF or NZ Y+ services from LHR. It makes such long flights much more bearable!

Regards,
Eric
"The whole world steps aside for the man who knows where he is going"
 
pawsleykat
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 9:39 am

Fantastic report. Even though you told me the majority of it over the week just passed there :P
I do especially love the photo over the wing on descent into BKK  Smile

I stole it for myself  Silly

Quoting ClassicLover (Thread starter):
Cost: £1,549 return

Mmmhmm.

Quoting ClassicLover (Thread starter):
My boyfriend did say that I should wait as there would be a sale and for 3 days the return price was £950 as opposed to what I paid, but it was no problem

Yes. I told you that you should wait till March as you'd save £600. But oh no, you said there wasn't one and had never been one. I told you there had been one in March 2008 when I was looking at going to Australia. What did we learn here and at many other occasions in life lately? I am always right.  Silly

JG  Yeah sure
First Class passengers are my favourites. They can't get any further forward without an ATPL.
 
ba319-131
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 1:50 pm

Hi Trent,

Great report & pictures, thanks for sharing.

Looks like the QF eco + product is miles better than BA's product, very impressed.

Look forward to the return flight.

Cheers

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
APYu
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 7:33 pm



Quoting BA319-131 (Reply 14):
Looks like the QF eco + product is miles better than BA's product, very impressed

I guess we have to see what the new BA WT+ product brings - hopefully they will catch up and overtake QF and VS
We'd like to welcome in particular our Executive Club members and those joining us from our Oneworld alliance partners.
 
DunaA320
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sat Jun 20, 2009 10:15 pm

Great report Trent!

Looking forward to the A380 one now!
 
SXDFC
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sun Jun 21, 2009 12:47 am

Wonderful TR! and great pics from the Qantas 747!
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
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ClassicLover
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Sun Jun 21, 2009 2:22 pm



Quoting ClassicLover (Thread starter):
Alas, the hoped for upgrade to Business Class wasn't to be, but I was happy enough as I wanted to try the Business Class product.

Obviously I meant "the Premium Economy product"  Smile

Quoting EIRules (Reply 4):
Is the lounge in BKK nice?

Yes, it is... it's quite large, good food... the only complaint is that the Internet is really really slow. It was exactly the same when I was there last year, a real pain!

Quoting Mal787 (Reply 10):
Great report , but how did you manage a shower? On my last flight through BKK i barely had time for a cuppa and a snack befor we had to re board.

We had two hours on the ground... I got off the aircraft and walked as quickly as I could to the lounge to have my shower. You might have had less time on the ground.

Quoting Akhmad (Reply 11):
Are there huge price differences between QF and BA Premium Economy?

On the Sydney to London route, the pricing is identical... however, BA World Traveller Plus is generally priced a lot cheaper than QF Premium Economy.

Quoting BA319-131 (Reply 14):
Looks like the QF eco + product is miles better than BA's product, very impressed.

Definitely... I flew World Traveller Plus on BA to JFK in 2008, and the Qantas product is miles ahead of BA.

Quoting APYu (Reply 15):
I guess we have to see what the new BA WT+ product brings

When are they introducing this?
I do quite enjoy a spot of flying - more so when it's not in Economy!
 
APYu
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Mon Jun 22, 2009 10:33 am



Quoting ClassicLover (Reply 18):
Quoting APYu (Reply 15):
I guess we have to see what the new BA WT+ product brings

When are they introducing this?

I thought it was supposed to be this year. They have been trialling soft product changes now for quite a long time. New F and W products have been in development for quite a while now but I imagine the state of the economy may have resulted in some delay. I think the F is to be launched on the new 777-300's but not sure about the new W.
We'd like to welcome in particular our Executive Club members and those joining us from our Oneworld alliance partners.
 
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AmricanShamrok
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Mon Jun 22, 2009 12:38 pm

Great TR ClassicLover!
How long were you on the ground at BKK?
 
virtual
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Tue Jun 23, 2009 7:26 am

The computer terminal area in the lounge would look much smarter if they had rows of aluminium iMacs rather than those plastic Dells with wires sprawling everywhere.
 
BMIFlyer
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Tue Jun 23, 2009 1:42 pm

Nice report, and pictures too.  Smile

Service sure looks great on QF  Smile
Sometimes You Can't Make It On Your Own
 
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fxramper
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Tue Jun 23, 2009 5:05 pm

I agree; QF is miles ahead of BA in long haul cabin product.

Great pics; I liked the 'on vacation' sign.  rotfl 
 
directorguy
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Thu Jun 25, 2009 12:59 pm

Wow!
Great TR, thanks very much.
It's always nice to read about Premium Economy. It's the best Prem Econ TR I've ever read. Certainly beats UA, BA and VS. The price was also good, and not that different from Y. On BA and VS, the difference between Y and Y+ can be double and sometimes close to triple!
Very nice photos as well.
Glad you enjoyed Gran Torino-shame it didn't get Clint a much-deserved Best Actor nod.
 
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BNE
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Fri Jun 26, 2009 10:49 am



Quoting ClassicLover (Thread starter):
Legroom is quite substantial. I was able to put my arms out directly in front of me and I could just touch the seat in front. Very nice for a 24 hour flight!

http://i33.photobucket.com/albums/d55/ClassicLover/P1020022.jpg

Next to us was a sister 747 from Qantas!

Thanks for the trip report.

I notice with this photo that boarding was after 9pm but its still light; got to love those long English summers.

I know last year you flew to Australia in Business Class does this trip retain your Qantas Gold membership which will include your lounge access.
Why fly non stop when you can connect
 
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ClassicLover
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Wed Jul 01, 2009 5:21 pm



Quoting AmricanShamrok (Reply 20):
How long were you on the ground at BKK?

Around two hours  Smile

Quoting Directorguy (Reply 24):
It's the best Prem Econ TR I've ever read.

Thanks!

Quoting BNE (Reply 25):
I know last year you flew to Australia in Business Class does this trip retain your Qantas Gold membership which will include your lounge access.

No, Premium Economy only gives you full Economy status credits, so I have 280 now and I need 600... so I'll need to do some more flying  Smile So I'm half way there!
I do quite enjoy a spot of flying - more so when it's not in Economy!
 
khi747
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RE: Qantas Premium Economy! Yes! LHR-SYD B744 (pics!)

Thu Jul 02, 2009 1:27 pm

That Y+ product really is fantastic.I mean it must cannibalise J class passengers as well.

If you the see the seats and the presentation of food,it really is miles ahead of regular Y but not that far behind J class if you factor in the incremental price you will pay for J.

As someone who travels J class (now with wife and kids) and as someone who pays for it myself rather then my company paying for it,i would be extremely tempted to use a Y+ product like this which offers a noticeable difference from Y class but at the same time substantially cheaper then J class.

Can you tell me how much was the J and Y fare for the same flights?

Great TR by the way

PS: Made this post on your first leg's TR actually,didnt get a reply so im posting the same here.Cheers!

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