a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 2:17 pm



After a conference trip to Launceston and Melbourne, my parents decided it was an idea to go to Phuket for a week to chill out and recharge the batteries, as the weather in Perth was pretty miserable. For me, it was an opportunity to try SQ’s brand new A330s and of course, I was super excited!!

Welcome to my 2nd TR.

My previous TR can be found here:
PER-MEL-LST On QF, JQ & DJ (pics) (by A1ring23 Jul 17 2009 in Trip Reports)



As always, all your feedback is welcome and very much appreciated.

Since SQ was having a major sale, my parents just couldn’t turn down the opportunity to visit Asia again, and decided from some friends that Phuket was a good place to visit. The special SQ fares were a bargain, and we managed to snag ours for around $A750 including all taxes. Let’s not forget this fare included the sector on MI from SIN to HKT. A bargain indeed! The SQ website is very easy to use and everything was straight forward, so no problems there. However, I found that it was quite weird that all the seats apart from 1 or 2 were locked out when I tried to pick my seat the night previously. I feared that I might not get a window and I would not be too pleased about this!

My uncle dropped us off at the International terminal with plenty of time to spare and we headed straight for the check-in desks. The staff from Toll Group were handling the checking in for all the international flights this morning. Here is my conversation with the check-in lady.

Her: (typing away)
Me: Do you think you could allocate me a window seat please?
Her: Sorry, the flight is full and all the seating has been pre-assigned.
Me: Oh, alright then (dammit!)
Her: Unless you want to sit on the floor or something.
Me: (right.....)

Anyway she checked our bags in and handed back our passports and boarding passes. When I looked at my pass, I had been allocated 36K, and I knew immediately that I HAD gotten a window, what the hell? Don’t these ground staff know which letters correspond to which seats? Tut tut tut. Oh well, doesn’t matter, I was happy.















Whilst my mother was exchanging some money I headed up to the viewing area on the 3rd floor of the terminal to see what other birds were on the tarmac this morning. There was a GA B738, a D7 A333 just pushing back for KUL. It was interesting to note that the GA B738 was surrounded by an ambulance and a fire truck, not sure what happened, but there was no announcement of it over the PA system.

GA B738 with fire trucks and ambulances.



Going through immigration was a pain as there was a school group travelling on the same flight as us and there were about 50 or 60 kids going through with us – took a while. The Australian immigration officers were quite friendly and efficient through. Once we got airside, I checked out the duty-free shops and went to the windows to get some photos. Unfortunately Perth’s design isn’t exactly super friendly to aviation enthusiasts and the light at that time of the day was hardly conducive for taking quality photos.

Air Asia A333 operating D7 2717


The plane that would take me to SIN (9V-STC)


Packed waiting area










9V-STC again


QF A333 (VH-QPF) from HKG



The seating at the boarding gate was hardly adequate considering how full the flight was. In fact it was pretty much inside one of the duty-free shops and I was disappointed at how inadequate Perth Airport has become in the last few years. Just as began boarding, a QF A333 pulled in after operating its overnight flight from HKG as QF68. All the school kids were asked to board first, but it was a good 15 minutes after boarding was announced that it actually commenced. I was quite annoyed that I couldn’t get the registration of the plane at all, the windows and lighting in the terminal made it simply impossible.

6th July 2009
Singapore Airlines (SQ224)
Origin: Perth Airport (PER)
Destination: Singapore Changi Airport (SIN)
Equipment: Airbus A330-300
Registration: 9V-STC
Delivered: 24th February 2009
Seat: 36K (Economy)
Distance: 3915km
Pushback/Rotate: 07.37/07.50
Scheduled/Actual Departure Time: 07.25/07.37
Scheduled/Actual Arrival Time: 12.50/12.37
Flight Time: 5 hours





New SQ Regional J Class







We finally boarded at about 06.55 through gate 4 and were welcomed at door 1L by the leading stewardess Iris and another FA. Walking through the new SQ J cabin, I could almost smell the new plane odour! The seats and cabin look very nice, I particularly like the colour of the seating and the feel it exudes, very warm and welcoming.





Rainy and very miserable outside


Legroom


PTV




BI B763










Arriving at my seat 36K, I found the seat to be very comfortable. Legroom was good and the seat was just packed with features! The captain welcomed us and told us about the planned route and flight time.

One of the male FAs in my area noticed that I was taking photos and came up to me and welcomed me onboard. The conversation goes something like:

Me: Hi, just wondering what is the registration of this plane?
FA: I’m not too sure, let me go find out for you.
(Goes to find out...comes back in 1 minute)
FA: I’m sorry, this plane doesn’t have a registration, we bought it off Ebay.
Me: Hahaha really?
FA: Haha no just kidding, it’s STC.
Me: You mean 9V-STC?
FA: Yes, that’s it. Why do you ask anyway?
Me: Oh, I’m just an aviation enthusiast.
FA: Ok and when you are taking photos please don’t take any of the crew, any of the galleys and if you take any with other passengers in it, please ask for their permission first.
Me: Sure, no problems.

We pushed back from Gate 54 at 07:37 and it was quite rainy/dark all morning in Perth. We had quite a long taxi to runway 21, and while we were doing this I started to take some photos of outside. Then the pax next to me, some French guy and I had a bit of an argument.

Him: Didn’t you hear the FA? You CAN’T take photos! He told you nicely and now you’re still doing it! (aggressively)
Me: (thinking wtf...) Um didn’t you hear him, he said not to take any of the crew, galleys or other passengers without their permission. And I’m not doing that, what’s your problem?
Him: Whatever man, do whatever you want.
End of conversation.

I mean seriously, WTF!! This was the most incredible conversation I have ever had on a flight, and I have been flying for 13 years! Why is it that when you take photos on a flight nowadays that people think you’re either a freak, nutcase or a terrorist? And for the guy to tell me off after hearing what the FA had to say was simply incredible. Dude, mind your own business! I wanted to hit the guy, I mean does this guy seriously think I’m going to endanger the plane by taking photos on the taxi out? I don’t think we talked again after, apart from twice when I went to the toilets/explored the cabin.

Anyway back to the TR. We finally got to the holding point for runway 21 and took off very smoothly considering the wind and rain that morning, wheels were up at 07:50. Once we has climbed through the low level turbulence and got above the cloud line. Hot-towels were given out and once they were collected, headphones were given out. Soon we were over the Western Australia coast and cruising at FL400.

Above the clouds








Menu





Menus were given out and the meal service began about 45 minutes after T/O. The choices were:

• Stir fried egg noodles with chicken and mixed vegetables
OR
• Poached eggs with Hollandaise sauce, veal sausage, grilled tomato and potatos.

My meal









I went with the latter, and I must say I was quite disappointed with the meal. Presentation was excellent, but the food was pretty tasteless and the serving size was mediocre as well. Thank god I had breakfast. Drinks (OJ/Apple juice, water, tea or coffee) were then offered. Not sure if it’s the catering out of Perth or not, but I’ve never had a decent meal on an international flight out of PER, apart from a few QF flights.

After the meal, most of the window shades were drawn and I dozed off a bit, as I was still recovering from the 5 hours sleep the night before due to the prologue of the Tour de France in Monaco, which I stayed up to watch. The trays were then collected and I went to the rear lavatory. On the way I noticed that the cabin was absolutely packed, the load in Y had to be close to 100%, I didn’t see one free seat.

Taken – quality flick


Cabin





After I got back I started exploring KrisWorld and it is absolutely fantastic!!! By far the best IFE system I have experienced so far. Heaps of music, heaps of movies from every genre you can think of. One thing is certain, on a long-haul flight, you wouldn’t get bored on an SQ flight! Initially I sampled some of it’s music selection and played a bit of Who Wants to be a Millionaire! Haha.

The seat itself is very comfortable, far more comfortable than QF’s A333. Seat pitch is good as well as width. Even though I am quite skinny, the seat seemed very wide for Y standards. The ergonomics and design of the tray table is another positive aspect of SQ’s A333s. It incorporates a lot of excellent features, such as a mirror and a foldable snack tray, encompassing space, design and efficiency. On the A333s, there is also a cup holder on the left of the PTV, as well as a small storage space behind it, for your glasses or phone or whatever. On the right of the PTV, there is an AV input connection, as well as one for an IPod and an USB. The PTV can be turned out and an unobstructive reading light is at the bottom. The remote control also feels nice in your hand and all the buttons are very responsive.

Love the movie-star style lighting on the mirror  Wink






Don’t get this – aren’t these two things contradictory?









The PTV is crisp and very clear and with the IFE system, it’s a dream! Now if only all carriers had this....One minor complaint, was that the headphones didn’t fit on my head properly, but the sound quality was good, far better than some other carriers.

The FAs were seen regularly attending to calls (within a few seconds everytime) and offering people drinks/snacks.

Munchies















After the meal, peanuts along with more drinks were given out. There was one more drink run just prior to our descent into SIN.

40 minutes before the scheduled landing time, we started descending and all the headphones were collected, rubbish was picked up and all the pax were asked to return to their seats. KrisWorld was still operational at this time, and I had the Flight Map on for the majority. The IFE system in my seat died after I was about 1hr into Minority Report, but it resolved itself soon after, although I didn’t have sound for the rest of the flight. I was going to ask the FA to reset my IFE system but the headphones were being collected anyway, so it didn’t matter.

On descent







We landed on runway 02R at 12:39 and docked at gate A9 at 12:45, 10 minutes ahead of schedule. We parked next to another SQ B77W (9V-SWG). On the way out I asked one of the FAs if I could take a picture of the cockpit, but she politely told me I couldn’t due to security reasons. Oh well, it was a nice flight anyway, and the lead stewardess wished me well as I exited through Door 1L.

This was actually my first flight with SQ and apart from the mess at PER and the average meal, everything else was excellent!

SQ birds galore


Parking next to the big beast


After deplaning




T3




A SQ A380 going to HKG or LHR








Can someone help me out with this one?






PR A333


Free internet


Butterfly Garden


ME!


Massive TV


UL A332


EK B77W








No idea.


CX A333


SQ B772


BA B744 from SYD


QF A333 from PER


JAL B77W from NRT


SQ A333


SQ B772 in Star Alliance Livery




LH B744
MH B734 rotating







6th July 2009
Silkair (MI758) – Codeshare SQ5058
Origin: Singapore Changi Airport (SIN)
Destination: Phuket International Airport (HKT)
Equipment: Airbus A320-200
Registration: 9V-SLH
Delivered: 1st September 2005
Seat: 9F (Economy)
Distance: 980km
Pushback/Rotate: 18.27/18.36
Scheduled/Actual Departure Time: 18.35/18.27
Scheduled/Actual Arrival Time: 19.10/19.04
Flight Time: 1 hour 37 minutes

Plane to HKT (9V-SLH)


After a few hours exploring Changi, we went to gate E11 in T2 to board our flight to Phuket. Opposite this gate (E11) in T2 is an excellent place for spotting for runway 02C/20C. Boarding commenced about 20 minutes prior to the scheduled departure time, and the holding area was quite full with pax. When we got onboard, the plane seemed fresh but was getting old with some damage to seats and seatbacks, pretty much what you would expect to find on a regional carrier such as MI.

MI J Cabin


Legroom in row 9






Note that row 9 has no recline as it is directly in front of an exit-row. For this short hop to HKT, it’s fine, but on longer flights it would start to get uncomfortable. Papers were offered prior to pushback, which occurred at 18.27. Overhead monitors played the in-flight safety demo, as there were no PTVs. We had a short taxi to 02C for T/O and at 18.36, the wheels were up. We made a 360 degree turn, to avoid traffic I think and then started to head north-west for HKT. We soon climbed to FL360 and were travelling at 890km/h.

The meal service began 25 minutes after T/O and the choices were:
• Curry fish
Or
• Chicken Pasta
Drinks were also offered.

Meal – average


The meal was decidedly average, I had the chicken which had a few pieces of chicken and broccoli that were completely tasteless. The fruit offered didn’t taste too great either. Oh well, I wasn’t too hungry, considering the excellent lunch I had at Changi. Trays were quickly collected and further drinks were offered to anyone that wanted it. Even though we were at FL360, it was quite cloudy outside.

One tip if you fly with MI – row 9 is not the row to be in. In addition to the lack of recline, there are overhead LCD monitors above 5E and also 8E, and it is very difficult to see from anywhere in row 9. They showed a show called “Just for Gags” which I had seen before – quite a laugh and some adventure white-water rafting programme that wasn’t too interesting for me. Another thing was that no headphones were given out for this 1.5 hour flight, and I couldn’t find any headphone slots, not sure if MI have decided not to install headphone slots on their A320s, anyone know?

Lav





The 4 FAs were quite friendly considering that Y was 98% full. The rest of the flight was quite uneventful. Straight after the meal service, there was a turbulence and the seat-belt sign was turned on. As soon as it was turned off, we had started our descent, but luckily I had time to nip off to the toilet. We landed on runway 27 at 19.02 and were quickly in the gate shortly after. We parked next to a JQ A332 operating JQ27 from SYD. Immigration at HKT was a mess, took at least an hour to get through. Not very efficient at all. All the bags had been taken off the conveyor belts and just laid out in the terminal on the ground, took quite a while to get our bags!! We then took a taxi for 500baht to our hotel: Thanthip Villa at Patong beach, a 45 minute drive away.

Deplaning


JQ A332


MI are nothing special but if you want to get from A to B, they will get you there no issues.

PHUKET

Hotel – Thanthip Villa








Patong beach




Patong area


Some fried rice on the beach!


Fanta Sea – Local show


Ferry to Phi Phi Island






View from Phi Phi Hotel


Sunset at Phi Phi Island


Phi Phi at night


Going back to Phuket


Centara Resort












One of these is now defunct


The Ladyboys at Simon Cabaret  Wink



PHUKET AIRPORT









Air Asia Kiosks






PG A319


TR A320


AK A320


TG B773



Not 9V-SLH again!!






SE A332






13th July 2009
Silkair (MI751) – Codeshare SQ5051
Origin: Phuket International Airport (HKT)
Destination: Singapore Changi Airport (SIN)
Equipment: Airbus A320-200
Registration: 9V-SLH
Delivered: 1st September 2005
Seat: 10A (Economy) – Exit Row
Distance: 980km
Pushback/Rotate: 10.16/10.25
Scheduled/Actual Departure Time: 10.15/10.16
Scheduled/Actual Arrival Time: 13.05/13.02
Flight Time: 1 hour 46 minutes

We took a taxi from our 2nd hotel – Centara Resort in Karon to the hotel. Don’t believe the people that tell you need to be there more than 2 hours before your flight, check-in is quite efficient and you go straight through. The terminal is quite worn and old, but I guess it does its job. Airside, there were a few TR A320s, an AK A320, a few MI A320s, a rather colourful PG A319, a SE A332 (F-GRSQ) bound for CDG via BRU. Just as we were boarding a TG B773 (HS-TKA) docked in the gate next to ours. We got 9V-SLH again!! Bit disappointed that I couldn’t get another registration down on my flight records.



Heaps of room to stretch out




Inflight mag


Safety card



The doors were closed at 10.12 and as pushback occurred 4 minutes later. On the taxi out, there was a strong westerly breeze blowing as we prepared for takeoff on runway 27. Prior to us taxiing onto the active, a TG B772 took off before we finally were given clearance to T/O. As we got up to cruising altitude, the captain John Lee introduced himself and the two F/Os in the cockpit. Leading stewardess Rosie then began the meal service. We flew back over the airport and then started to head south east for SIN. Outside it was another very cloudy day and the aircraft, as on the way down looked older than it actually was, even though it was very clean. In addition to this, MI’s interiors are quite bland and uninspiring.







3, 20 minute TV shows were shown on the overhead LCDs as per the inbound flight. Again, there was no sound and no headsets were given out. Again, as mentioned in the previous sector, row 9/10/11 have no recline but row 10/11 have extra legroom – 38inch pitch as they are exit rows. We cruised at FL370 at 850km/h and as we reaching our cruising altitude the meal service began. The choices were:
• Spicy curry mutton with rice
OR
• Roast chicken with baked potatoes

Meal




Me with my meal!


Other choice



I took the ‘spicy’ curry mutton that wasn’t at all spicy. However it was an improvement on the inbound leg, the rice was nice. I grabbed a coke with the meal and then had a ginger beer as seconds. The load in Y was about 85% and the toilets at the back were quite clean and well stocked, as expected for this short hop to SIN.

Lav




Fold-out table




Bad condition















Then at 11.30 (12.30 Singapore time) the captain came over the PA and announced that we had started our descent into Changi and that we were scheduled to land in 30 minutes. He also told us the weather in Singapore which was sunny and 31 degrees. The descent was smooth with lots of clouds on finals for 02L. After a very very long taxi past T3 we finally docked into the gate at 13.02 local time.

As mentioned previously, MI is nothing special, it’s food and aircraft is mediocre but it will get you to where you want to go without fuss, so hats off to them.


CHANGI AIRPORT

SQ B744 in their new livery


SQ A345




SkyGarden






VN A321


IX B738


SQ B772 taking off


VF A320


CX B773












FedEx MD11




PR A320


GA B733


TR A319


Engine of a SQ B772


Main gear of a SQ B772


SQ A380


Singapore Air Force


QF B744


Can anyone tell me what this is???


AF B77W








13th July 2009
Singapore Airlines (SQ215)
Origin: Singapore Changi Airport (SIN)
Destination: Perth Airport (PER)
Equipment: Airbus A330-300
Registration: 9V-STA
Delivered: January 2009 (SQ’s first A330)
Seat: 53K
Distance: 3915km
Pushback/Rotate: 18.40/18.52
Scheduled/Actual Departure Time: 18.45/18.40
Scheduled/Actual Arrival Time: 23.50/23.37
Flight Time: 4 hours 57 minutes

After spending the afternoon chilling at Changi and doing some spotting, it was time to go home! My parents decided to go on one of the 2-hour tours into the city (for free) whilst for me I simply couldn’t leave Changi!! No way!



Our aircraft to PER (9V-STA)










I went through security at Gate A11 in T3 (where most of SQ’s medium/long-haul flights depart out of) at 18.10 and was pleased to see that tonight I’d be on 9V-STA, SQ’s first A330 delivered at the start of this year. There were two aerobridges used for boarding, J pax went through aerobridge A for door 1L, whilst the Y folk got door B for door 2L. The loads tonight were again really really full, close to 100% I’m guessing again. SQ always manages to fill their flights well and I’m sure with the recent SQ promotions, this would have only made the loads even better, despite the global economic downturn.







Safety Demo


SQ A380


BA B744


TK A343


BA B772



I settled down into my seat 53K. The rest of this flight followed a similar pattern to the outbound flight. Hot towels were dished out prior to pushback and the Captain EK Choy welcomed us all onboard and with F/O Daniel Cheng, he told us the flight time for tonight was roughly 5 hours. The doors closed and we pushed back at 18.40, this was followed by a very long taxi to 02C. The T/O roll was very smooth and wheels were up at 18.52 as we climbed to a beautiful sunset. We made an immediate left turn and started heading south straight away towards Indonesia.

Sunset




























Um flood?












About 25 minutes later, the menus along with amenity kits were given out. There was slight turbulence at FL390 and the front office told everyone to buckle down and ride it out before the meal service commenced. The choices for dinner were:

• Char siew rice (Chinese barbecued pork with steamed rice and leafy greens)
OR
• Pan roasted chicken breast with mushroom sauce, sautéed vegetables and smashed olive potato.

I had the former, and boy it was fantastic!! By far the best meal I have had on a plane, the vegetables were really fresh and the pork was oozing flavour – terrific. SQ must take their catering for flights out of SIN really really seriously. I had a Singapore Sling to go and it was great too!

Meal




Other one


Singapore Sling


I settled down for the rest of the flight and checked out KrisWorld. It was interesting to note that nothing was censored, there were still lots of swearing, violence and other adult themes in the movies which kids could have access to, I guess SQ wants the parent(s) to supervise what their kids watch. It was also interesting that the PTV got very very warm after prolonged usage, I wonder if the cooling vents on the back of the monitor is enough to dissipate all the heat coming from it.
Drink runs were numerous after dessert (magnum ice cream) and the service was top-notch. It was a bread and butter flight for SQ. I also grabbed a B77W plane in the duty-free sales for $S39.

I’ll let the pictures do the talking from now on.









































Where's the accelerometer on this thing?
 
CXB77L
Posts: 2608
Joined: Tue Feb 17, 2009 12:18 pm

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 2:48 pm

Quoting A1ring23 (Thread starter):
Can someone help me out with this one?

Looks like a B757-200 to me, though I wouldn't know which airline. A private jet, perhaps?

Another great trip report, though. Looks like SQ has a fantastic Y class offering in their new A333s.

[Edited 2009-07-22 07:57:36]
Boeing 777 fanboy
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 3:00 pm

Sorry, the last bit of the TR got cut out...sorry!!!

Here it is:








CX A343 (B-HXL)






9V-STA








Why is there a Finnair sign at PER? Anyone know?


The captain came over the PA about 350km from Perth when we were near Geraldton and told us the weather in Perth was fine but a chilly 6 degrees. We touched down on runway 21 at 23.27 and the landing/finals were quite rough. We crossed runway 06/24 and taxied back to the international terminal parking next to a CX A343 (B-HXL) bound for HKG as CX170. Finally we docked at gate 53 I think at 23.37. Immigration took ages, as my mum decided to buy some food products in Phuket. We got home at around 01.30 even though we only live 20minutes away.

In conclusion, it was an absolutely brilliant flight with SQ. The food, aircraft and service was brilliant and I can’t wait to fly with SQ again. Added on top of that the special fares they had, it was a great holiday. Is SQ a great way to fly? You betcha.

Regards,
Pete

[Edited 2009-07-22 08:01:52]
Where's the accelerometer on this thing?
 
User avatar
OA260
Posts: 21311
Joined: Thu Nov 30, 2006 8:50 pm

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 3:05 pm

Hi great report and great photos. Enjoyed it all.

Quoting A1ring23 (Thread starter):
Him: Didn’t you hear the FA? You CAN’T take photos! He told you nicely and now you’re still doing it! (aggressively)

Pure ignorant. You did well to ignore him and carry on . Some people just have an attitude. It was none of his business and you followed the crew request for that particular flight.

Keep reporting !

OA260
 
8146659
Posts: 1
Joined: Fri Apr 24, 2009 6:46 am

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 3:22 pm

That rear door on the 777 (think that's what it is) is the APU air inlet door.....very nice TR.
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 4:38 pm

Hi everyone, thanks for reading!

Quoting CXB77L (Reply 1):

Looks like a B757-200 to me, though I wouldn't know which airline. A private jet, perhaps?

Another great trip report, though. Looks like SQ has a fantastic Y class offering in their new A333s.

Sam, just managed to clean up that grainy photo..registration is N804MS, and it's a B763 belonging to Interface Operations LLC. And yes the new Y product on SQ is fantastic  Smile

Quoting OA260 (Reply 3):
Hi great report and great photos. Enjoyed it all.

Thanks for the kind words OA260.

Quoting 8146659 (Reply 4):

Ah thanks for that, was wondering for quite a while what that was, and yes it was on a 777.

Also sorry in advance, I think I doubled up on a few pictures - accidentally cut/pasted the wrong code into the report. Also excuse some of my other stupid errors. That Royal Brunei jet at PER was actually an A320 I'm pretty sure, not a B763.

Regards,
Pete
Where's the accelerometer on this thing?
 
directorguy
Posts: 1053
Joined: Mon Jul 28, 2008 10:58 am

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 5:44 pm



Quoting A1ring23 (Thread starter):
FA: I’m sorry, this plane doesn’t have a registration, we bought it off Ebay.
Me: Hahaha really?

Hahaha...LMFAO !

Thanks for an extreeemely comprehensive TR-it's great-I felt like I was with you the whole time. Superb effort m8-thanks for sharing  Smile
 
calramper
Posts: 30
Joined: Tue Jun 10, 2008 5:27 am

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 8:28 pm

APU inlet on the 777 is what that triangular shaped door was
ETOPS-Engines Turn or People Swim
 
Luftfahrer
Posts: 976
Joined: Sun Mar 15, 2009 11:27 am

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 9:19 pm

Thanks for posting this report. Singapore Airlines looks so impressive! Everything seems just perfect- Cabin appearance, catering, IFE, flight attendants. And yet another carrier on my list of airlines that I want to fly some time in the future...
'He resembled a pilot, which to a seaman is trustworthiness personified.' Joseph Conrad
 
caleb1
Posts: 509
Joined: Sat Nov 29, 2008 1:51 am

RE: Experiencing Phuket On SQ's New A330

Wed Jul 22, 2009 11:14 pm

Excellent!!!!Excellent!!!!Excellent!!!
 
bps3458
Posts: 525
Joined: Fri Oct 20, 2006 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 1:24 am

Great trip report. Interesting to hear that the catering out of PER was less than brilliant. Just noticed the same thing flying BNE-SIN-FRA return in business class last week. The catering out of BNE was very average (trying to be polite), catering out of FRA was much better and the catering out of SIN was brilliant. Actually had one of the best steaks ever on the flight from SIN to BNE. Can tell you that the new regional business class seat on their A333 fleet is very good and comfortable but nothing compared to the business class product offered on their 773ER in service between SIN and FRA.

Cheers from Brisbane,

Peter
 
DeltaT7
Posts: 34
Joined: Mon Mar 16, 2009 4:55 am

RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 2:03 am



Quoting A1ring23 (Reply 5):
Quoting CXB77L (Reply 1):

Looks like a B757-200 to me, though I wouldn't know which airline. A private jet, perhaps?

Another great trip report, though. Looks like SQ has a fantastic Y class offering in their new A333s.

Sam, just managed to clean up that grainy photo..registration is N804MS, and it's a B763 belonging to Interface Operations LLC. And yes the new Y product on SQ is fantastic

One of the casino groups in Las Vegas owns a fleet of jets painted in that color scheme, it could very well be theirs.

Regardless, great report!
As someone told me lately, everyone deserves a chance to fly.....
 
Ryanair!!!
Posts: 4079
Joined: Fri Mar 01, 2002 8:55 pm

RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 2:11 am

Great report... Gosh Perth's weather was indeed miserable on your departure date. Sigh, I miss Perth... I want my Cicerello's!!!!!!!!!!!!!!!!!

Quoting A1ring23 (Thread starter):
Her: (typing away)
Me: Do you think you could allocate me a window seat please?
Her: Sorry, the flight is full and all the seating has been pre-assigned.
Me: Oh, alright then (dammit!)
Her: Unless you want to sit on the floor or something.
Me: (right.....)

LOL! Hahahahah I have experienced some pretty witty personel in PER during check in.

Quoting A1ring23 (Thread starter):
The seating at the boarding gate was hardly adequate considering how full the flight was. In fact it was pretty much inside one of the duty-free shops and I was disappointed at how inadequate Perth Airport has become in the last few years.

PER has been progressively getting very cramped and I agree, especially in recent years.

Quoting A1ring23 (Thread starter):
BI B763

Darling... A320

Quoting A1ring23 (Thread starter):
We pushed back from Gate 54

I always wondered... Why does PER number their gates like that? Are there REALLY 54 gates?

Quoting A1ring23 (Thread starter):
I went with the latter, and I must say I was quite disappointed with the meal. Presentation was excellent, but the food was pretty tasteless and the serving size was mediocre as well.

ALWAYS go with the Asian choice on SQ.

Quoting A1ring23 (Thread starter):
BA B744 from SYD

At this time, the BA744 would have arrived from LHR, not SYD. Wow your transit was a long one the fact that you saw the BA744 and JL777 arrive.

Quoting A1ring23 (Thread starter):
and I couldn’t find any headphone slots, not sure if MI have decided not to install headphone slots on their A320s, anyone know?

Hmm... I honestly have not spend much time in MI's YCL before but I am sure they have headphone jacks installed for the longer flights.

Quoting A1ring23 (Thread starter):
Why is there a Finnair sign at PER?

Code shared destination with QF/CX?
Welcome to my starry one world alliance, a team in the sky!
 
abrelosojos
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 2:34 am

First off, let me say that you are going to be a trip report expert. Your report is fantastic and has every detail that a report should have. Congrats on an excellent job.

I personally file SQ in the "A-" category ... sort of not my top 10, but top 20 ... but this report definitely shows them in very good light. Perhaps another airline which is better to fly in Y than J?

Quoting A1ring23 (Thread starter):
Then the pax next to me, some French guy and I had a bit of an argument.

Him: Didn’t you hear the FA? You CAN’T take photos! He told you nicely and now you’re still doing it! (aggressively)
Me: (thinking wtf...) Um didn’t you hear him, he said not to take any of the crew, galleys or other passengers without their permission. And I’m not doing that, what’s your problem?
Him: Whatever man, do whatever you want.
End of conversation.

= LOL. And I was convinced that I am the only ones who find these tools. He is grateful that it was you and not me. He would have got one hell of a commentary back. You're lucky though that you were not on AF. Alas, things might have unfolded differently.

Quoting A1ring23 (Thread starter):

Don’t get this – aren’t these two things contradictory?

= LOL. In all my travels, I have never picked up on this!

Quoting A1ring23 (Thread starter):
The choices were:
• Spicy curry mutton with rice
OR
• Roast chicken with baked potatoes

= The mutton curry looks yummy!

Saludos,
A.
Live, and let live.
 
nicholaschee
Posts: 225
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 11:24 am

Great TR. Good coverage on SQ's Y product on the 333. The current MI interior looks tired, most of MI's fleet have the old interiors similar to the aircraft you flew on. Only the latest 2 A320 deliveries have the new seats which are ergonomically contoured and a face lifted interior panelling.

Quoting A1ring23 (Thread starter):

Me: Hi, just wondering what is the registration of this plane?
FA: I’m not too sure, let me go find out for you.
(Goes to find out...comes back in 1 minute)
FA: I’m sorry, this plane doesn’t have a registration, we bought it off Ebay.
Me: Hahaha really?
FA: Haha no just kidding, it’s STC.
Me: You mean 9V-STC?
FA: Yes, that’s it. Why do you ask anyway?
Me: Oh, I’m just an aviation enthusiast.
FA: Ok and when you are taking photos please don’t take any of the crew, any of the galleys and if you take any with other passengers in it, please ask for their permission first.
Me: Sure, no problems.

Strange. I never had a problem with cabin photography on SQ.

Quoting A1ring23 (Thread starter):
BA B744 from SYD

BA doesn't op the 744 to SYD via SIN. It only does it via BKK (BA9/10). The 744 (BA11/12) returns to LHR, only the 772 (BA15/16) continues to SYD.
 
a1ring23
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 12:15 pm

Hi everyone, thanks for all the replies!

Quoting Directorguy (Reply 6):
Thanks for an extreeemely comprehensive SA Linhas Aereas">TR. Superb effort m8-thanks for sharing



Quoting Luftfahrer (Reply 8):
Thanks for posting this report. Singapore Airlines looks so impressive!



Quoting Caleb1 (Reply 9):
Excellent!!!!Excellent!!!!Excellent!!!

Thank you all for your kind words!

Quoting BPS3458 (Reply 10):
Great trip report. Interesting to hear that the catering out of PER was less than brilliant. Just noticed the same thing flying BNE-SIN-FRA return in business class last week. The catering out of BNE was very average (trying to be polite), catering out of FRA was much better and the catering out of SIN was brilliant. Actually had one of the best steaks ever on the flight from SIN to BNE. Can tell you that the new regional business class seat on their A333 fleet is very good and comfortable but nothing compared to the business class product offered on their 773ER in service between SIN and FRA.

Yeah must be a catering this in Aus. Of course can't compare regional J with the J you find on the 77Ws  Wink

Quoting DeltaT7 (Reply 11):
One of the casino groups in Las Vegas owns a fleet of jets painted in that color scheme, it could very well be theirs.

Regardless, great report!

Thank you DeltaT7!

Quoting Ryanair!!! (Reply 12):
Darling... A320

Hi Ryan, ooopss..dunno how I missed that one.

Quoting Ryanair!!! (Reply 12):
I always wondered... Why does PER number their gates like that? Are there REALLY 54 gates?

I was wondering the same thing, I HIGHLY doubt it. Must be some random numbering system they're using.

Quoting Ryanair!!! (Reply 12):

At this time, the BA744 would have arrived from LHR, not SYD. Wow your transit was a long one the fact that you saw the BA744 and JL777 arrive.

Ah ok, thanks for that, I just assumed out of ignorance that it was from SYD, my mistake! Had a 5ish hour layover at Changi. Not that i'm complaining!!!

Quoting Ryanair!!! (Reply 12):

Code shared destination with QF/CX?

Hmm, but BA codeshares with QF on routes to SYD, and SA with QF, as well as KL/AZ with MH to KUL, and they don't have signs up....strange.

Quoting Abrelosojos (Reply 13):
First off, let me say that you are going to be a trip report expert. Your report is fantastic and has every detail that a report should have. Congrats on an excellent job.

Thank you for your very kind words Abrelosojos. Coming from you, it means a lot!!  Smile

Quoting Nicholaschee (Reply 14):
Strange. I never had a problem with cabin photography on SQ.

I hadn't had an issue prior to this either, not sure why he brought it up.

Quoting Nicholaschee (Reply 14):

BA doesn't op the 744 to SYD via SIN. It only does it via BKK (BA9/10). The 744 (BA11/12) returns to LHR, only the 772 (BA15/16) continues to SYD.

Oh ok, sorry didn't know that either. Thanks for informing me.


Thanks for reading.
Pete

PS does anyone know how to fix the problem with the photos? Is photobucket the best for hosting images or are there better sites that offer more free bandwidth?
Where's the accelerometer on this thing?
 
abrelosojos
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 3:21 pm

BTW, is it me or does Perth airport look as horrible as T3 at LHR? Perhaps leftover inspiration from the Queen herself  Sad?

Saludos,
A.
Live, and let live.
 
Ceph
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 4:02 pm



Quoting A1ring23 (Thread starter):
Can anyone tell me what this is???

Its the APU intake
 
akhmad
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 5:08 pm

Hi there A1ring23,

Wow! What a lovely TR! Thank you for bringing in your PER experience! It has been almost two years ago that I paid a visit to this airport!

Quoting A1ring23 (Thread starter):
Him: Didn’t you hear the FA? You CAN’T take photos! He told you nicely and now you’re still doing it! (aggressively)
Me: (thinking wtf...) Um didn’t you hear him, he said not to take any of the crew, galleys or other passengers without their permission. And I’m not doing that, what’s your problem?
Him: Whatever man, do whatever you want.

What a jerk! You did however a good job on dealing with it. I would have backed you up if I were there.

Quoting Nicholaschee (Reply 14):
Strange. I never had a problem with cabin photography on SQ.

Me neither. I even asked a FA politely whether I was allowed to take a photo of her and she agreed.

Cheers,
Suryo
Friends forever
 
ba319-131
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 9:50 pm

Good report & pix, thanks for sharing.

Quoting A1ring23 (Thread starter):
BI B763

- Err, it's an A320.

Quoting A1ring23 (Thread starter):
Don’t get this – aren’t these two things contradictory?

- Yes, you have a point there!

Looks like the SQ service was pretty decent, though MI was not quite on par - hope to foly one of those SQ 333's at some stage, nice looking, even in Y.

Regards

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
musapapaya
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RE: Experiencing Phuket On SQ's New A330

Thu Jul 23, 2009 10:11 pm

Absolutely thrilled with your report, I would like to go on a SQ A333 myself. I have never been on any A333 before but did like the A332 and A343. I will have a chance to go on an A346 with LH later this year!

Well done!

regards
musapapaya
Lufthansa Group of Airlines
 
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allrite
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 3:23 am

Enjoyed the report thanks - was thinking of visiting HKT in September (but probably won't as it stands). You took some gorgeous photos, especially on the flight back. Must say that I don't like the brown look of some of the SQ interiors. Those AV ports are interesting, though. Good to know that I'll be able to hook up my VCR next time I fly SQBig grin
I like artificial banana essence!
 
nicholaschee
Posts: 225
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 9:32 am

Quoting A1ring23 (Reply 15):
Of course can't compare regional J with the J you find on the 77Ws

Actually, the new regional J is more enjoyable for lounging compared the the longhaul J. Even the dull and drabby Spacebeds are better for lounging but for a good sleep the longhaul J wins hands down.

Lounging: 333/73A J > 77W/388 J
Sleeping: 333/73A J < 77W/388 J

Quoting Akhmad (Reply 18):
I even asked a FA politely whether I was allowed to take a photo of her and she agreed.

Even better. I asked for a photo. Got a phone number in return. 

[Edited 2009-07-24 02:32:51]
 
a1ring23
Posts: 170
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 9:49 am

Hi everyone thanks again for your comments,

Quoting Abrelosojos (Reply 16):
BTW, is it me or does Perth airport look as horrible as T3 at LHR?

Sorry Abrelosojos, no idea...havent been to LHR, but let me say, PER is way over-due for a renovation/face-lift.

Quoting Akhmad (Reply 18):
What a jerk! You did however a good job on dealing with it. I would have backed you up if I were there.

Hi Suryo, yeah the guy was a bit of a loser. Luckily on my MI flight to HKT, i sat next to a gentleman from Adelaide who I had a really nice chat to. He seemed interested that I was writing a TR and we talked about where our travels had taken us. So it's not all bad.

Quoting BA319-131 (Reply 19):
Err, it's an A320.

Hi Mark,
Yep it is, dunno what I was thinking at the time.

Quoting Musapapaya (Reply 20):
Absolutely thrilled with your report, I would like to go on a SQ A333 myself. I have never been on any A333 before but did like the A332 and A343.

Hi Musapapaya, thank you for your kind words.
SQ's A333 is a very nice aircraft...definitely worth trying if you are in this part of the world.

Quoting Allrite (Reply 21):
was thinking of visiting HKT in September (but probably won't as it stands). You took some gorgeous photos, especially on the flight back. Must say that I don't like the brown look of some of the SQ interiors. Those AV ports are interesting, though. Good to know that I'll be able to hook up my VCR next time I fly SQ.

Thanks, personally I'm a fan of SQ's cabins, but of course that is up to personal taste.
LOL wonder how that will go down with the crew/pax sitting next to you  Wink

Quoting Nicholaschee (Reply 22):
Even better. I asked for a photo. Got a phone number in return.

And? You can't just leave it there and not tell us the rest of the story Big grin

Regards,
Pete
Where's the accelerometer on this thing?
 
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NZ107
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 10:01 am

Hi Pete,

Another great TR! Thanks for sharing! Pics accompany the words well. What ISO were you using for those cabin shots towards the end of the report?

Quoting A1ring23 (Thread starter):
Her: Unless you want to sit on the floor or something.

If that was a joke, her sense of humour is rather.... eccentric..

The terminal looks packed. Isn't there enough room for even an A330?

Quoting A1ring23 (Thread starter):
I mean seriously, WTF!! This was the most incredible conversation I have ever had on a flight, and I have been flying for 13 years! Why is it that when you take photos on a flight nowadays that people think you’re either a freak, nutcase or a terrorist? And for the guy to tell me off after hearing what the FA had to say was simply incredible. Dude, mind your own business! I wanted to hit the guy, I mean does this guy seriously think I’m going to endanger the plane by taking photos on the taxi out? I don’t think we talked again after, apart from twice when I went to the toilets/explored the cabin.

Ugh, I'd hate to be imprisoned next to the window by someone like that!

The food sure looks better than what you said it was like! Must try SQ out sometime but too bad AKL is so much further away from SIN than PER is!

Waiting for the next TR, whenever that may be..  Wink

Regards,
Nicholas
It's all about the destination AND the journey.
 
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Ryan h
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 12:12 pm

Good insight into the A330.

I will be flying ADL-SIN in a couple of weeks on one before changing to a 777 to MAN.

As I will have a few hours between flights are there any good spots in T3 to see the action?

What is it with people freaking out when a camera and an aeroplane are in close proximity to each other?. Jeez some people need to chill out a bit.
South Australian Spotter www.ryanhothersall.net
 
palmjet
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 12:28 pm

Thanks for your great trip report and pics.

You experienced a largely blocked out seat map when you went to check in online? Let me guess, you did not book your tickets on the SQ website?

I found this out in 2008, as SQ only let you pre-select your seat if you have booked directly with them. If you book your ticket via any other means, including via third party websites, forget being able to preselect seats in Y until OLCI opens...and by then, as you have found, most have already been allocated or at best, blocked from selection.

Also, I found when checking in online, SQ's system actually kept crashing, so whilst I went to try and change my allocated seat, I was unable to do so - I kept getting told that there was an error and I should call my nearest SQ service centre. When I did so, I was told that as I had checked in, there was no way of now changing my seat unless I asked at the airport. When I responded that I had not checked in as I had not completed the online check in process, I was simply told, "you have checked in". No amount of explanation was getting me anywhere as the SQ agent in India was simply following a script which they were unwilling or untrained to depart from.

I was left somewhat surprised and disappointed with the way in which this was handled and certainly not what you might expect from an airline like SQ. Having said that, all other aspects of my travel with SQ were excellent and I would always fly with them again.
Eastern - Number One To The Sun
 
SQ772
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 3:39 pm

Very nice report. I've travelled on MI's new A320s on a number of occasions, and I have to admit that I prefer the older YCL seats. They're definitely softer and wider compared to the newer autumn themed seats.

I've also found the crew service to be much warmer and friendly compared to big brother SQ. The only thing lacking is inflight entertainment. There's only so much "Just for Laughs" one can bear.

Quoting Palmjet (Reply 26):
I found this out in 2008, as SQ only let you pre-select your seat if you have booked directly with them. If you book your ticket via any other means, including via third party websites, forget being able to preselect seats in Y until OLCI opens...and by then, as you have found, most have already been allocated or at best, blocked from selection.

There are 2 ways of availing yourself to the online check in facility.

1) book direct from the SIA website
2) book from a travel agent and ensure that your krisflyer number is included in your reservations.

Never had any problems with SQ's system unless I try to check in when the system is undergoing maintenance. But I do understand that as with any website, there may occasionally be down time. That being said, the way the SQ service centre handled your request was pretty unprofessional.

[Edited 2009-07-24 09:02:05]
There's always a better way to fly...
 
docpepz
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RE: Experiencing Phuket On SQ's New A330

Fri Jul 24, 2009 3:56 pm

Excellent report, I really enjoyed reading it. I look forward to reading more reports in the future. I used to write trip reports many years ago, but I have since stopped, only emerging from retirement in 2007 to write about my A380 flight to SYD.

Yes Perth Airport is a dump and if you arrive there late at night, good luck to you (when SQ, CX and QF all come one after the other). It's full of customs officials asking everyone if they have food. Every 5 feet someone will ask "Do you have food?".

I always remember this: When entering Australia you can bring heroin but not vegetables, but when entering Singapore you can bring vegetables but not heroin!
 
nicholaschee
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 3:00 am



Quoting A1ring23 (Reply 23):
And? You can't just leave it there and not tell us the rest of the story

I will leave it to the imagination of the readers. Big grin

Quoting Palmjet (Reply 26):
No amount of explanation was getting me anywhere as the SQ agent in India was simply following a script which they were unwilling or untrained to depart from.



Quoting SQ772 (Reply 27):
That being said, the way the SQ service centre handled your request was pretty unprofessional.

Next time use the +65 6223 8888 number. You will be put through to a Singapore based agent. Less frustration and more competent agents.

Quoting SQ772 (Reply 27):

I've also found the crew service to be much warmer and friendly compared to big brother SQ. The only thing lacking is inflight entertainment. There's only so much "Just for Laughs" one can bear.

That's a very positive impression they left on you! My experiences on MI have been ho-hum. Nothing spectacular with the service. It's like travelling on TG. They won't go the extra mile. Maybe I'm biased with big brother Big grin
 
SIN7
Posts: 169
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 4:19 am

Fantsatic TR and pics Pete! Thanks for sharing.
SQ has made its reputation that many are very critical of any minor flaws.
At times they are not minor, but a local trait exhibit by the crew that can be embaressing. Anyways, almost always, can't go wrong with SQ.

Quoting A1ring23 (Thread starter):
FA: I’m sorry, this plane doesn’t have a registration, we bought it off Ebay.
Me: Hahaha really?

Such were seldom heard before. Good to see crew are more jovial and not so up tight these days.

Well done man for taking on that guy sitting next to you ex-PER.
Sometimes these people think we are hillbillies travelling for the first time snapping everything and make snide comments too.

Quoting A1ring23 (Thread starter):
Stir fried egg noodles with chicken and mixed vegetables
OR
• Poached eggs with Hollandaise sauce, veal sausage, grilled tomato and potatos.

Catering ex PER is by QF.
As a general rule, choose Asian choice on SQ.
Sometime times I just do not follow my own rules too and end up regretting.
But who knows? On SQ EYC, your meals can be a hit or miss no matter where its catered.

Quoting A1ring23 (Thread starter):
The Ladyboys at Simon Cabaret

Ha, ha . . . they look gorgeous. Those Thai surgeons have perfect it so well.

Will be waiting for future TRs.
 
787seattle
Posts: 335
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 5:08 am



Quoting DeltaT7 (Reply 11):
One of the casino groups in Las Vegas owns a fleet of jets painted in that color scheme, it could very well be theirs.

I think it's the Sands.


Great TR! I've never flown SQ (or to that part of the world) before, but hopefully will someday.
Student - KELN
 
a1ring23
Posts: 170
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 5:21 am

Hi everyone, thanks for the continued comments!

Quoting NZ107 (Reply 24):
The terminal looks packed. Isn't there enough room for even an A330?

Hi Nicolas,
Yeah there seems to be enough room...just. I guess one redeeming factor of PER is that the ground-staff are quite efficient in what they do, so even if there are 3 or 4 flights departing/arriving in a short period of time, you shouldn't have to wait too long to get processed. (Unless of course, you have something to declare, then it'll probably take over an hour).

Quoting NZ107 (Reply 24):
Waiting for the next TR, whenever that may be.

Probably won't be going anywhere till Christmas. Think parents want to go back to China and maybe visit Japan/Taiwan. If not, it'll probably be NZ!!! Over to your part of the world  Wink

Quoting Ryan h (Reply 25):
As I will have a few hours between flights are there any good spots in T3 to see the action? What is it with people freaking out when a camera and an aeroplane are in close proximity to each other?. Jeez some people need to chill out a bit.

Hi Ryan,
-T3 is pretty good for spotting, there are a heap of windows overlooking 02C/20C. And if you wonder around to T2, which I did, opposite gate E11 is an excellent place for take-offs on 02L/20R. There is also a SkyGarden/Viewing deck area in T2, you might like to check that place out.
-Some people are just ignorant I guess and think they know best...they don't.

Quoting Palmjet (Reply 26):
You experienced a largely blocked out seat map when you went to check in online? Let me guess, you did not book your tickets on the SQ website?



Quoting Palmjet (Reply 26):
Also, I found when checking in online, SQ's system actually kept crashing

Hi Palmjet
-I booked directly on the SQ website with my CC. So I'm not sure I wasn't able to select my seats.
-I found it okay, but whenever I wanted to select seats/add a detail, they had to send a verification PIN to either the email or mobile number you supplied...bit annoying i thought.

Quoting SQ772 (Reply 27):
I've also found the crew service to be much warmer and friendly compared to big brother SQ. The only thing lacking is inflight entertainment. There's only so much "Just for Laughs" one can bear.

Yes MI's IFE is a bit mediocre. But on such short flights, I don't mind. Their crew is okay, not as good as SQ IMO, but definitely not bad.

Quoting Docpepz (Reply 28):
I used to write trip reports many years ago, but I have since stopped, only emerging from retirement in 2007 to write about my A380 flight to SYD.



Quoting Docpepz (Reply 28):
Yes Perth Airport is a dump and if you arrive there late at night, good luck to you (when SQ, CX and QF all come one after the other). It's full of customs officials asking everyone if they have food. Every 5 feet someone will ask "Do you have food?".

Hi Docpepz
-That's good to hear! You should write more!
-Agreed, if you bring food in, be prepared to wait in line for 60-90 minutes, especially during peak periods.

Quoting Nicholaschee (Reply 29):
Next time use the +65 6223 8888 number. You will be put through to a Singapore based agent. Less frustration and more competent agents.

Thanks for that, will use that in future if I have any issues.

Quoting SIN7 (Reply 30):
SQ has made its reputation that many are very critical of any minor flaws.



Quoting SIN7 (Reply 30):
Well done man for taking on that guy sitting next to you ex-PER.



Quoting SIN7 (Reply 30):
As a general rule, choose Asian choice on SQ.



Quoting SIN7 (Reply 30):
On SQ EYC, your meals can be a hit or miss no matter where its catered.

-Yes, this is very true, sometimes people expect only the best from SQ, and if they don't get it, then in their minds, they didn't get their monies worth.
-Thanks, it felt good shutting that guy down!!  Smile
-Yep, normally I go with the Asian choice as well, unless it's something I won't eat.
-To generalise, I have found most of the meals out of PER to be average. Return legs have always been better.

Thanks for reading everyone,
Pete
Where's the accelerometer on this thing?
 
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Pellegrine
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 10:56 am

I LOVE all of your photos.

The ones of SQ 744s make me quite  crying  teary-eyed, as I realize their days are quickly numbered.
oh boy, here we go!!!
 
vandenheuvel
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 12:02 pm

Hi,

This is a very nice trip report. It seems like you've enjoyed the flights, and your stay.

SQ clearly is a very fine airline.

Tim,
 
Eirules
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RE: Experiencing Phuket On SQ's New A330

Sat Jul 25, 2009 7:27 pm

Excellent trip report

SQ are a fantastic airline. The A330 looks similar inside to the A380 (hardly a shock that) but I noticed the same when flying LHR-SIN-SYD and MEL-SIN-LHR with the food, very average out of MEL but much better on the SIN legs.

As for that a/h sitting beside you, mind your own bloody business. Idiot!

Well done again tho
The way you cut your meat reflects the way you live....
 
ALexeu
Posts: 1446
Joined: Tue Oct 16, 2007 9:01 am

RE: Experiencing Phuket On SQ's New A330

Sun Jul 26, 2009 4:01 am

Hi, nice trip report and pics!!

Quoting A1ring23 (Thread starter):
was that the headphones didn’t fit on my head properly

I have the same problem if they put the small headsets like on Thai.

Quoting A1ring23 (Thread starter):
Him: Didn’t you hear the FA? You CAN’T take photos! He told you nicely and now you’re still doing it! (aggressively)
Me: (thinking wtf...) Um didn’t you hear him, he said not to take any of the crew, galleys or other passengers without their permission. And I’m not doing that, what’s your problem?
Him: Whatever man, do whatever you want.
End of conversation.

Wow, very annoying! I am glad you had continued taking photos! Perhaps the person just had a fear of flight or something.

Alex
 
krisworldB777
Posts: 556
Joined: Mon Nov 06, 2000 10:28 pm

RE: Experiencing Phuket On SQ's New A330

Sun Jul 26, 2009 3:32 pm

Congrats again on a great report! The A330s really are a welcome addition after a decade of the now-dilapidated 777s.

Quoting A1ring23 (Thread starter):



Quoting A1ring23 (Thread starter):
The seating at the boarding gate was hardly adequate considering how full the flight was. In fact it was pretty much inside one of the duty-free shops and I was disappointed at how inadequate Perth Airport has become in the last few year

Agree completely. Each time I fly I notice some new "enhancement" to the international terminal. More often than not, it is usually a further extension to the existing retail offering, encroaching upon the already limited seating space. The thing that really annoys me is the lack of a cogent long-term plan for the terminal. They seem to constantly upgrading small bits here and there, with little regard for a long-term blueprint. Frankly, the terminal is now beyond a joke.

Quoting A1ring23 (Thread starter):
Walking through the new SQ J cabin, I could almost smell the new plane odour! The seats and cabin look very nice, I particularly like the colour of the seating and the feel it exudes, very warm and welcoming.

I travelled on 9V-STC a month ago and I felt the same way. SQ has done a great job with the decor, both up the front and at the back. The leather in the Business cabin is especially supple. It's a very tactile product.

Quoting A1ring23 (Thread starter):
FA: I’m sorry, this plane doesn’t have a registration, we bought it off Ebay.
Me: Hahaha really?
FA: Haha no just kidding, it’s STC.

And who said all SQ are robots? Yet further proof for the skeptics that there are many SQ crew out there with a pretty decent sense of humour!

Quoting A1ring23 (Thread starter):
Not sure if it’s the catering out of Perth or not, but I’ve never had a decent meal on an international flight out of PER, apart from a few QF flights.

Okay, I'm not sure if I agree with you on this one, as I generally find food out of Perth fairly decent. My rule on SQ is to take the western meal option whenever travelling out of Australia or Europe, then the Asian option ex Singapore or other Asian cities. I've found that policy has worked fairly well for me.

Quoting A1ring23 (Thread starter):
By far the best IFE system I have experienced so far. Heaps of music, heaps of movies from every genre you can think of.

ex2 is brilliant, and unsurpassed. I never used to pay any attention to IFE systems until ex2 came out because the screens were usually too small, fuzzy and unresponsive. ex2 has changed all that, and the picture quality is quite stellar. I too have noticed that the screen can get a bit hot, so I'm not sure if they are working on a solution to that.

Quoting A1ring23 (Thread starter):
I’m guessing again. SQ always manages to fill their flights

SQ has traditionally done pretty well out of Perth, but has taken a bit of a battering in the last year or so thanks to heightened competition from Emirates, Tiger and Jetstar. Since cutting back 224/225 to a seasonal (and non-daily) service, they've been running with some super high load factors, especially in Business. Hopefully they'll keep it as an all-year service.

Once again, well done on the great report. It's difficult to go back to other airlines after the SQ experience!
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Sun Jul 26, 2009 5:31 pm



Quoting NZ107 (Reply 24):
What ISO were you using for those cabin shots towards the end of the report?

Nicolas, sorry I forgot to answer this last time. Those shots were on ISO-800. Just been playing around because I just got my SLR recently.

Quoting Pellegrine (Reply 33):
I LOVE all of your photos. The ones of SQ 744s make me quite crying teary-eyed, as I realize their days are quickly numbered.

- Hi Pellegrine. Yes, the days of SQ's B744's are numbered (unfortunately). Hoping to get on one before they leave the fleet, but I doubt I'd get on a route supplied by one of them atm.

Quoting Vandenheuvel (Reply 34):
This is a very nice trip report. It seems like you've enjoyed the flights, and your stay. SQ clearly is a very fine airline.

Hi Tim, thanks for your words.
- Phuket is indeed a great place to chill out for a while and just do nothing. And I definitely agree with you on SQ, clearly one of the better carriers out there.

Quoting EIRules (Reply 35):
Excellent trip report. SQ are a fantastic airline. The A330 looks similar inside to the A380 (hardly a shock that) but I noticed the same when flying LHR-SIN-SYD and MEL-SIN-LHR with the food, very average out of MEL but much better on the SIN legs.

Hi Andrew, thanks for reading. Judging from the pictures (haven't been on SQs A380.....yet), yes the A330 look very similar in Y. Food always seems to be an issue for me out of PER - not sure why.

Quoting AlexEU (Reply 36):
Wow, very annoying! I am glad you had continued taking photos! Perhaps the person just had a fear of flight or something.

Hi Alex, yep the guy didn't put me off too much..was just suprised someone would say that. I actually sat next to a very nice gentleman on the MI flight to HKT. Very friendly, I guess you get the good with the bad.

Quoting KrisworldB777 (Reply 37):
They seem to constantly upgrading small bits here and there, with little regard for a long-term blueprint. Frankly, the terminal is now beyond a joke.

Hey Anthony,
- Totally agree with you here. That is indeed PER's biggest problem. They are far too short-sighted with what they want to achieve with the terminal. They patch up the small problems, but then a bigger one arises and yes, the current situation is a bit of a joke.

Quoting KrisworldB777 (Reply 37):
And who said all SQ are robots? Yet further proof for the skeptics that there are many SQ crew out there with a pretty decent sense of humour!

- SQ are far robotic, dunno why many people out there say they are.

Quoting KrisworldB777 (Reply 37):
It's difficult to go back to other airlines after the SQ experience!

Without a doubt. That is why I still choose to avoid LCCs unless it's a short flight. But I'll make an exception for DJ and D7  Wink

Regards,
Pete
Where's the accelerometer on this thing?
 
karan69
Posts: 2703
Joined: Mon Oct 04, 2004 7:57 pm

RE: Experiencing Phuket On SQ's New A330

Sun Jul 26, 2009 7:17 pm

That was one great report, thanks for sharing and i must say great pictures,

I have also met many a pax like your french guy who like interfering despite not having proper knowledge of their facts, i am sure u agree with me that they are a nuisance

Karan
 
SInGAPORE_AIR
Posts: 11619
Joined: Mon Nov 13, 2000 4:06 am

RE: Experiencing Phuket On SQ's New A330

Mon Jul 27, 2009 1:16 pm

Great trip report A1Ring23 !
Anyone can fly, only the best Soar.
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Wed Jul 29, 2009 2:45 am



Quoting Karan69 (Reply 39):
That was one great report, thanks for sharing and i must say great pictures

Thank you Karan, glad you enjoyed it!

Quoting Karan69 (Reply 39):
I have also met many a pax like your french guy who like interfering despite not having proper knowledge of their facts, i am sure u agree with me that they are a nuisance

- It's just annoying when people don't mind their own business, and ever worse when they think they're right, when they aren't.

Quoting SInGAPORE_AIR (Reply 40):
Great trip report A1Ring23 !

Thank you for your kind words SinGAPORE_AIR!  Smile

Regards,
Pete
Where's the accelerometer on this thing?
 
cruiseshipcrew
Posts: 196
Joined: Fri Aug 08, 2008 10:30 pm

RE: Experiencing Phuket On SQ's New A330

Sat Aug 22, 2009 8:09 pm

Great trip report! Love all the photos and I'm glad you included pics from your trip and the hotel.

Quoting A1ring23 (Thread starter):
The seating at the boarding gate was hardly adequate considering how full the flight was. In fact it was pretty much inside one of the duty-free shops and I was disappointed at how inadequate Perth Airport has become in the last few years.

Yeah that looks really bad. Looks like it was prob pretty hot in there also. I really hate it when I'm in a airport that doesn't have space for the passengers so everyone is just standing around sweating lol.

Quoting A1ring23 (Thread starter):
One of the male FAs in my area noticed that I was taking photos and came up to me and welcomed me onboard. The conversation goes something like:

Thats nice of the FA. I'm always a bit afraid to take some pics around them because you really never know how they will take it. Plus then some passengers freak out as you very well know.

Great TR though keep them coming!

James
Road Warrior
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Wed Aug 26, 2009 2:55 am



Quoting Cruiseshipcrew (Reply 42):
Great trip report! Love all the photos and I'm glad you included pics from your trip and the hotel.

Thanks a lot James, appreciate it.

Quoting Cruiseshipcrew (Reply 42):
Yeah that looks really bad. Looks like it was prob pretty hot in there also. I really hate it when I'm in a airport that doesn't have space for the passengers so everyone is just standing around sweating lol.

That's probably one of the few good things about PER, is that no matter how bloody hot/cold outside, the inside of the terminal is kept nice and cool.

Quoting Cruiseshipcrew (Reply 42):
Thats nice of the FA. I'm always a bit afraid to take some pics around them because you really never know how they will take it. Plus then some passengers freak out as you very well know.

That's true, but from what I've encountered most FAs are quite accommodating. It's more the fellow pax that get agitated that you're taking photos, mostly because they think you're stalking them or something...

Regards,
Pete
Where's the accelerometer on this thing?
 
PlaneHunter
Posts: 6521
Joined: Tue Mar 14, 2006 3:17 am

RE: Experiencing Phuket On SQ's New A330

Thu Oct 01, 2009 4:01 pm

Fantastic report with countless great pictures! Thanks for including some nice shots from Phuket, too.

Quoting A1ring23 (Thread starter):

Me: Hi, just wondering what is the registration of this plane?
FA: I%u2019m not too sure, let me go find out for you.
(Goes to find out...comes back in 1 minute)
FA: I%u2019m sorry, this plane doesn%u2019t have a registration, we bought it off Ebay.
Me: Hahaha really?
FA: Haha no just kidding, it%u2019s STC.

Nice!

Quoting A1ring23 (Thread starter):
Seat pitch is good as well as width. Even though I am quite skinny, the seat seemed very wide for Y standards. The ergonomics and design of the tray table is another positive aspect of SQ%u2019s A333s. It incorporates a lot of excellent features, such as a mirror and a foldable snack tray, encompassing space, design and efficiency. On the A333s, there is also a cup holder on the left of the PTV, as well as a small storage space behind it, for your glasses or phone or whatever. On the right of the PTV, there is an AV input connection, as well as one for an IPod and an USB. The PTV can be turned out and an unobstructive reading light is at the bottom. The remote control also feels nice in your hand and all the buttons are very responsive.

SQ's Economy Class hardware on the A333 is hard to beat!

Quoting A1ring23 (Thread starter):
I had the former, and boy it was fantastic!! By far the best meal I have had on a plane, the vegetables were really fresh and the pork was oozing flavour %u2013 terrific. SQ must take their catering for flights out of SIN really really seriously. I had a Singapore Sling to go and it was great too!

That's what I call a decent meal. The other SQ meals looked very appetizing, too.


PH
Nothing's worse than flying the same reg twice!
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Sun Oct 04, 2009 11:47 am



Quoting PlaneHunter (Reply 44):
Fantastic report with countless great pictures! Thanks for including some nice shots from Phuket, too.

Thanks for the comments PlaneHunter, glad you enjoyed the read!

Quoting PlaneHunter (Reply 44):
SQ's Economy Class hardware on the A333 is hard to beat!

Hmm, couldn't agree more, it's interesting they keep adding extra little tweaks to the 'New' Y product starting with the 77W, then the A380 and now the A333.

Regards,
Pete
Where's the accelerometer on this thing?
 
AA767400
Posts: 1892
Joined: Tue Jan 23, 2001 2:04 am

RE: Experiencing Phuket On SQ's New A330

Sun Feb 20, 2011 1:56 am

Quoting Abrelosojos (Reply 13):
LOL. In all my travels, I have never picked up on this!
Quoting BA319-131 (Reply 19):
Yes, you have a point there!

Commercial aircraft are still built with metallic ashtrays for safety reasons. Even though smoking is not allowed, and has not been allowed for many years, there still needs to be a place to dispose of a cigarette bud safely. Disposing a cigarette bud in a normal waste bin is a hazard, as it's filled with combustible material. So, anyone caught smoking can be asked to put their leftover bud there. If the crew finds a passenger smoking, they direct them to find the bud, that way they can dispose of it properly.

I learned this a while back, as I would ask myself the same question.

Great trip report A1Ring23! I've only flown SQ on the old 744, but it was still worth it. Especially since she's almost out the door. Fares are pretty low on LAX-NRT for SQ, but shoot right up after the A380 come into service.  
"The low fares airline."
 
a1ring23
Posts: 170
Joined: Tue Jun 23, 2009 12:25 pm

RE: Experiencing Phuket On SQ's New A330

Sun Feb 27, 2011 12:18 pm

Quoting AA767400 (Reply 46):
Commercial aircraft are still built with metallic ashtrays for safety reasons. Even though smoking is not allowed, and has not been allowed for many years, there still needs to be a place to dispose of a cigarette bud safely.

Oh ok, that makes sense now, confused me for a while too.

Quoting AA767400 (Reply 46):
If the crew finds a passenger smoking, they direct them to find the bud, that way they can dispose of it properly.

On my last flight back (FCO-DXB), I was talking to the crew and they said they had to leave and be with me a second because one of the passengers was reported to have been smoking in the lavatory. The guy was never found but there was definitely a smell of cigarettes coming from the rear lavatory. Hmmmm.
Where's the accelerometer on this thing?
 
MSS658
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

RE: Experiencing Phuket On SQ's New A330

Sun Feb 27, 2011 2:02 pm

Nice report, impressed by the legroom on the SQ leg.
Next trip report: Well worn A330s and Hassle free MUC transfer

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