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United New 767 Business ORD-DEN W/ Pix

Thu Dec 31, 2009 9:40 pm

Introduction: I was supposed to fly SPI-ORD-LNK-DEN on December 23, 2009, but with the imminent ice storm that was going through the Midwest, I was able to change my flights to SPI-ORD-DEN. I wanted to leave on the 6am SPI departure. With the travel waiver I was able to change my flights. I got through to an agent within a couple of minutes even though they were still picking up the mess from the Northeast blizzard and gearing up for the Midwest blizzard. The reservation agent on the Premier Executive line was unwilling to change me at first because there were no coach seats available to DEN in the morning. She put me on hold and then was able to get me on a flight. I’m assuming she upgraded someone and then put me on board in economy. She booked me in a Y fare bucket, so I was automatically waitlisted for an upgrade. My flight out of Springfield isn’t anything special, so I will skip that.

Once I got into ORD I went directly to the gate, to see where I was in the upgrade list. I was 1 of 3 with 16 remaining seats, so I was confident I would clear. A gate agent didn’t come until about 10 minutes before we started to board, and he first had to get the crew ready to go. Then he started to clear the upgrade and the confirmed waiting for seats lists. There were quite a few op-ups on this flight, but I got my upgrade with no problem.

United 245
Boeing 767-300 International
Seat: 6B

6B is a rear facing seat, but I was up for this interesting experience. It was definitely interesting to see the engine through out the flight, especially at takeoff. At takeoff it kind of felt like you were falling as you looked out the window with the objects on the ground getting smaller and smaller.

The seat was very padded. I have read reports that the new Business seat lacked enough padding, but I didn’t really notice it. I didn’t try to sleep on today’s flight, but I know I would have been able to if I tried. My only complaint about the seat is the width. It is kind of narrow, but United does have to differentiate the First and Business cabins in some way.

Once we got to a safe altitude, the flight attendants passed out noise canceling headphones. Mine was kind of annoying because it seemed like it would pickup feedback and make loud noises unless I kept it on my head a certain way. After they passed out the head phones, they started taking drink and breakfast orders. 6AB was the last set of seats they served, so we were well into the flight before they got to us. Breakfast was very tasty and filled me up. The omelet was filled with some type of light cheese and spices. It was nicely done.

The video on demand was pretty cool, but I didn’t really have time to watch any movies on the flight. I just watched some TV programs.

The flight got into Denver ahead of time because of the winds. Overall this was a great flight, and United Business was icing on the cake. I can’t wait to fly the new Business seats again and hopefully on an international trip!
/// U N I T E D
Posts: 69
Joined: Sat Aug 29, 2009 4:00 am

RE: United New 767 Business ORD-DEN W/ Pix

Fri Jan 01, 2010 1:40 am watched Dexter - YES!!  Smile

Good TR too but Dexter excited me a little more!!!
Posts: 8181
Joined: Sat Jan 13, 2001 1:27 pm

RE: United New 767 Business ORD-DEN W/ Pix

Fri Jan 01, 2010 12:00 pm

Nice report & pictures.

Food looks pretty ok.

Quite fancy trying out the new J seats myself, perhaps omn the next trip to the US.


Posts: 1015
Joined: Thu Apr 19, 2001 10:27 am

RE: United New 767 Business ORD-DEN W/ Pix

Fri Jan 01, 2010 5:47 pm

The seat and the food was worth it for Business class on short flight like this ORD to DEN!
You were lucky, it could have been another story if it's the small A320 or B757 non-PS!
BTW, does UA actually ops A320 ORD-DEN!?

Thank you so much for the review!!
Let's just blame it on yields.
Posts: 3531
Joined: Wed Jul 04, 2001 12:57 am

RE: United New 767 Business ORD-DEN W/ Pix

Sun Jan 03, 2010 5:43 pm

Congrats on getting a free upgrade!
You're lucky you got put on the upg list, the last time I got rebooked into Y, online check-in said I was on the upgrade list - but I wasn't on the list, and no upgrade ever materialized.

What now?
Posts: 852
Joined: Sat Apr 01, 2006 9:15 am

RE: United New 767 Business ORD-DEN W/ Pix

Mon Jan 04, 2010 7:06 pm

Awesome trip report! UA's Business class looks excellent.  Smile
Not all of us can be heroes, some of us can only stand on the sidewalk and clap as they go by.
Posts: 9605
Joined: Fri Feb 13, 2004 9:34 am

RE: United New 767 Business ORD-DEN W/ Pix

Wed Jan 06, 2010 3:13 am

Glad you liked the trip and used your status for an upgrade. I sat in one of the new business class seats for the first time today and they are quite nice. It's not the most comfortable to be in the middle section of the 747, but other than that, they are nice and spacious. However with all the new business seats nowadays, storage space is limit. At least the 767s got new over head stow bins!
If you have never designed an airplane part before, let the real designers do the work!

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