SR 103
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Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 4:32 am

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The skies over India have seen a lot of new metal within the last decade. Long gone are the days of the monopolistic government run carriers Air India and Indian Airlines. In the past, when one traveled to India, an Indian carrier was a last resort. Today things are very different as numerous domestic airlines fight for a piece of the Indian market. Competition has started to heat up and a mere glance at this picture shows the extent of said competition.

(hint read bottom to top)




Back in 2007, I wrote a trip report comparing Jet Airways and Kingfisher’s domestic products. Since then, Jet Airways has expanded their international operations and Kingfisher has joined them on the international scene with flights to London. As part of the current economic environment these two airlines now struggle to fill their planes during a worldwide recession, and an oversaturated market at home. This has resulted in the occasional cheap airfare for consumers, of which I decided to take advantage of. Initially I wanted to try Kingfisher on their London Heathrow flight- which was selling for a stunningly low $700 one way in Business Class. Sadly, due to circumstances beyond my control, I had to switch my destination to Hong Kong (which was launched in October along with service to Singapore) and priced out more expensive than London! Higher price aside, it was still a bargain when compared to Cathay Pacific or even Jet Airways’s prices on the same route.

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Kingfisher markets itself as a “five star” airline due to their Skytrax rating. To be ranked in the same league as heavy weights Cathay Pacific, Singapore Airlines, and Qatar is quite a feat for such an airline that has yet to celebrate its fifth birthday. Domestically the airline proved to me that they were in a league of their own, however it was time to put their international business class product to the test. Would it be as good as advertised or would it fall short of the mark.

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Kingfisher Airlines 71
Mumbai – Hong Kong
Airbus A330-223 (VT-VJP)
Seat: 1K
Scheduled Departure Time: 22:55
Actual Departure Time: 22:50
Scheduled Arrival Time: 8:05
Actual Arrival Time: 6:25

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Photo © Vishal Jolapara - Indian Aviation Photographers
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Photo © Sneeze Lam



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Photo © Ken Iwelumo - Global Aviation Images
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Photo © Ken Iwelumo - Global Aviation Images


Check In: I reached the airport shortly after 8pm to find a number of Kingfisher red coat porters waiting by the entrance. As I only had a carry on, I did not avail myself to this unique luxury. I wished my parents goodbye and made my way to the check in counters, which were virtually deserted. I walked up to the security podium in front of the Kingfisher First (Kingfisher’s marketing name for Business Class) counters and handed my documents to the security agent (ironically dressed in black and not the airlines signature red).

“Good evening sir, where are you traveling to today?”
“Hong Kong”
“What is the purpose of your visit to Hong Kong?”
“I am just changing planes on my way to the US.”
“Why are you going to the US?”
“I work there.”

This went on for a little bit and it led to him asking to see my company ID badge, and asking probing questions on why I was not flying directly to the US on Air India, Continental, Delta or Jet Airways. I could not tell if he was bored and was trying to amuse himself or wanted a career change. He even took all my documents to his supervisor to double check. After playing what seemed like a game of “50 questions ” he finally allowed me through.

I was greeted at the counter by one of the gorgeous Kingfisher girls in her distinctive red dress.

“Good evening sir, welcome to Kingfisher. Where are you flying to today?”
“I am heading to Hong Kong.”
“I see you have reserved seat 2K, is that still all right for you?”
“By chance, is there someone sitting next to me?”
“I am sorry sir, there is. Do you prefer a window or aisle seat sir?”
“A window if possible.”
“Absolutely sir, is 1K all right with you? There is no one in 1H.”
“That’s perfect, thank you.”
“You are very welcome sir. Here is your boarding pass and an invitation to the Clipper Lounge which is across from gate 14. Boarding will begin at 21:55 at gate 14 as well. Have a pleasant flight sir.”

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I walked off to immigration in absolute amazement as to what Mumbai airport has become. This modern and well appointed facility is a far cry from what I was using here not even ten years ago. There was even a separate immigration line for First and Business Class passengers, something I never thought I would see. Immigration took no more than two minutes, however the security check that followed took a good 20 minutes. Once my bags were x-rayed and my boarding pass sufficiently ruined with ugly rubber stamps, I was on my way to the Clipper Lounge. On my way I passed by the newly constructed Lufthansa, Emirates, and British Airways lounges along with numerous shops. Overall, I was impressed with the renovations. Jet Airways and Kingfisher can finally claim to have an excellent Indian airport at their disposal.

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Lounge: I was greeted by a lounge attendant who showed me in and I found a nice quiet corner to sit down and sort out my paperwork. Around me there was an array of drinks and snacks to pick from despite me settling on just a Fanta. The wireless was not working in the lounge that day and many passengers voiced their displeasure to the manager. I personally can live without being connected to the World Wide Web and to be honest, it’s a good excuse to get out of the office. As time went on the lounge started to get crowded, I think it is time for Jet Airways and Kingfisher to consider opening up their own lounges.

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Boarding:I left the lounge at 10pm and walked to the gate which luckily was a mere 20 feet away. There was somewhat of a crowd, but as soon as one of the red Kingfisher agents saw my gold bordered boarding pass, she pulled one of the side ropes aside with a, “sir please come through here.” Allowing me to bypass the line and walk straight onto the bridge where my boarding pass was ripped and I was ushered onto the jetway with a “have a pleasant flight.”

As soon as I reached the cabin door, a gorgeous flight attendant in her red mini skirt greeted me.
“Hello sir, welcome onboard. Let me show you to your seat.”

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As I sat down, I noticed the enormous amount of space these seats provided. I am normally not a fan of leather, but I have finally found a leather airplane seat that I love! It was soft, plush, and did not make an obscene sound every time I moved. Despite the layout being 2-2-2, I did not feel cramped. I also really like how the seat controls are on a small square digital touch screen on the armrest, which created a very futuristic look. There was a massage feature for various parts of the seat along with an electronic side panel in case your neighbor has a bad case of onion breath.

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A young and very good looking flight attendant walked up to me and intoned:
“Hello sir, my name is Ashwarya and I will be one of your flight attendants today. Welcome aboard Kingfisher. Here is a menu for you to look through.”

Shortly thereafter another equally striking flight attendant (Sushmitta) handed out bottles of Kingfisher water along with a little plastic pouch containing socks, eyeshades, and slippers.

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Sushmitta made a third trip down the aisle, this time with BOSE noise canceling QC2 headsets. Before I could take picture of them in the Bose packet, Ashwarya came by, took them out of the pouch, and placed them on the headset hanger by my head, “this will be more convenient for you.”

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As I was flipping through the in-flight magazine, a male steward named Vivek approached me with a tray of drinks -since when does Kingfisher hire male flight attendant? Maybe he was the bartender?.
“Sir would you like some sweet lime juice, coconut water, or something else from the bar?”
“Sweet lime juice is just fine, thank you.”

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The juice was a nice change from the standard orange juice and water I am used to on most carriers. Sushmitta appeared by my side as I was sipping the juice,
“Mr. SR 103, can I offer you a hot or cold towel?”
“A cold one please”
The cabin doors were still open at this point and the cabin was not getting any cooler, the cold towel hit the proverbial spot. Meanwhile, our Indian captain introduced himself and informed us that our flying time today would be a quick five hours. The cabin doors were closed at 22:45 and the lead flight attendant that had been by the door during boarding started walking around the cabin.

“Hello Mr. SR 103, my name is Nina and I am the in flight purser today. Welcome onboard Kingfisher. If there is anything you need, please let me or one of my fellow colleagues know.’

A few minutes later Vivek came by to collect my empty glass.
“I hope you enjoyed the drink sir. Would you like another one?”
I declined as I did not want to fill myself up unnecessarily. Sushmitta approached me after to say:

“Mr. SR 103, have you decided what you would like for dinner?”
“Sure, can I start off with the Citrus Sky High cocktail?”
“Certainly sir. Would you like to have it at the bar or at your seat?”
“Here please.”
“Certainly. How about your meal, what would you like?”
“The prawns please.”
“I am so sorry Mr. SR 103, I am out of the prawns. Can I invite you to try the Shahi Thali?”
“Sure, no problem.”
“I am so sorry for the inconvenience.”






Shortly before pushback, a video was played with a special message from Dr. V J Mallay, the CEO of the Kingfisher Group.

This was followed by a safety video first played in Hindi followed by English.

Cabin lights were dimmed and we taxied to the runway, which took minimal time as there was virtually no movement this early in the night. I decided to take advantage of the BOSE QC2’s and selected the dance/club mix channel. There is nothing more relaxing than taxing in the dark around an airport while listening to some of your favorite music.

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Aside from the large number of aircraft arrivals at this hour, there was no wait for take off. Almost instantly we were lined up on runway 27 and the Pratt & Whitney engines were spooling up for the rather short flight to Hong Kong.

The Flight: As we began to climb, I started playing with the Kingfisher entertainment system. The system was quick to the touch and very easy to navigate through. There were numerous sections with outside camera views (rather useless on a night flight) and some informational stuff on Kingfisher as an airline.

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However disappointment set in here, there were a mere twelve movies to choose from, and only six of those in my preferred language of English. However I have to give credit where it is due, as they were recent Hollywood movies. I decided to settle on “Bride Wars” as my accompaniment to dinner tonight.

A few minutes into the movie Nina came out of the galley with a bunch of white table cloths draped over her hand.
“Mr. SR 103, may I set your table for dinner please?”
As Nina was placing the white table cloth down, Ashwarya appeared behind her with my cocktail and a small bowl of mixed nuts.
“Here is your Citrus Sky High sir. Please enjoy.”

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The cocktail was actually quite nice. I was a bit apprehensive about the Basil as I was not sure how it would taste, but surprisingly it was rather mild. While the mixed nuts were not warmed, they were lightly salted and not stale which accompanied the drink very nicely. Just as I polished off the nuts and cocktail, Sushmita approached me.
‘Sir would like to like to have dinner now?”
I nodded with a “yes please.”
She disappeared behind the red curtain, after which Nina appeared,
“Mr. SR 103, here is your Shai Thali. Can I get you another cocktail or perhaps some wine?”
“Actually could I just get a Diet Coke please?”
“Certainly sir.”
Sushmita was behind her once again with a bread basket,
“Which kind of bread would you like sir?”
“The garlic bread please”

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Now I know I am Indian, but I would be lying to you if I told you I knew exactly what I was eating. Also, I am not a very large fan of India food so it was with a bit of trepidation that I started tasting everything. This is where the crew could have simplified things by explaining what was on the thali. If a Korean Air F/A can take the time to explain how to eat bimp bap, a Kingfisher F/A should be able to quickly explain the offerings. It is the small touches like this that show the difference between a well-seasoned crew and an inexperienced one in my opinion.

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I started off by taking a bite of the garlic bread; big mistake! I nearly chipped a tooth off as it had the consistency of a brick. I tried cutting it with my knife to no avail, and I decided it was not worth the struggle and started with the appetizer. For some reason I think I had been given the Western appetizer of brie rather than the rawa. It was a bit on the sweet side and the fig jam next to it did not make it taste much better. Overall it was not to my liking. Personally I feel that a simple slice of salmon or chicken would have been much better as an appetizer.

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Luckily, the main course was much better as the pieces of grilled fish in the middle were well seasoned and perfectly cooked. The jeera pulao, or in English cumin rice was fluffy despite its molded shape. The laccha parathas were soft, hot, and went very well with the dal. The shahi murgh, which was like a curried butter chicken, was very flavorful and definitely something I would be happy to order in an Indian restaurant. Even though this was served on one tray, it was a lot of food. I ended the meal feeling stuffed and did not even finish everything!

Nina came by as I stopped eating and collected my tray.
“Would you like some dessert Mr. SR 103?”
“Absolutely.”
“Today we have crème brulee, kesar malai, and fruits.”
“Can I have the crème brulee please?”
“Certainly sir.”

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Now this was one of the best desserts I have had the pleasure of having while on a plane. The crème brulee with the orange slice on top had a raspberry filling, while the one with a kiwi slice had a chocolate filling. Both were excellent and the little side of chocolate gonache was absolutely fantastic. This easily has to be my second favorite airline dessert after Air France’s sorbet, cookies and cakes. Once my plate was licked clean, Sushmitta was by my side once again:
“I hope you enjoyed your dessert sir. Can I get you anything else, coffee, tea?”
“Could I actually get a cup of the masala chai please?”
“Sure sir, I will be right back with it.”
True to her word, she came back five minutes later with my gold rimmed cup of chai and a small creamer.
“Sir, I am going to pour some milk into your cup, please let me know when you would like me to stop.”


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As one would expect on an Indian carrier, it was nice and strong but it was nothing more than a masala spiced Tetley tea bag that one can find in any grocery store. My tray was cleared as we neared Kolkata, the lights had already been dimmed in the cabin illuminating the stars on the ceiling. I was still not tired at this point despite it being very late and decided a visit to the lavatory was in order.

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There was nothing extraordinary about the lavatory as it contained a window and all the standard facilities. However I was very happy to see that Kingfisher had a little basket with toothbrush/toothpaste packets. With the lack of an amenity kit, these things are needed on overnight flights such as this.

When I reached my seat I noticed that a pair of arrival forms had been placed on my armrest. I put on my reading light and started filling them out. As I was half way through the forms, Ashwarya came by with a tray of items:
“Sir, would you like to join Kingfisher’s King Club? Its our frequent flyer program.”
Despite the ever so gracious offer, I had to decline. I was accumulating miles on one of Kingfisher’s US partner airlines.
“What about a survey sir? Would you be willing to tell us about your experience today?”
“Absolutely.”
“Thank you sir. Here is a pen for you which you may keep. Thank you again sir.”

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As I put all the paperwork away, I approached the galley to hand the finished survey to Ashwarya, who once again thanked me profusely for taking the time to fill it in. As I sat back down in my seat, Nina came up to check on me:
“Mr. SR 103, can I make your bed?”
“I don’t think its necessary, I am not tired and I doubt I will sleep. Thank you though.”
“Certainly. Please don’t hesitate to call me if you want the bed to be made. Can I at least open the comforter for you so you can cover yourself while you watch your movie?”

A few seconds later my seat was in a semi reclined position with a big white pillow behind my head and a comforter on top of me. I selected “Bolt” as my second movie and had I known how boring it was going to be, I would have taken Nina up on her offer as I started drifting away a quarter way through it.

Nevertheless I woke up after a good 45 minutes. Even without the seat being made into a bed by the crew, it was a very comfortable nap. These seats are one of the best I have ever had the chance to try.

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I played around with the IFE a little more looking at what was on offer, but there was not much else. Sushmita saw that I was up and came by to check on me:
“Your not sleepy sir?”
“No not really. Not much time left to really to have a good nights sleep. I think I’ll just sleep when I get into Hong Kong.”
“That is a good idea. Can I get you anything, some juice or water?”
“Some water would be great, thank you.”

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My water was delivered and we started chatting about our lives. She mentioned she had only recently started working international and this was her second trip outside India as crew. She was quite surprised to hear that I work in the industry as well and commented about my picture taking. We had a nice little chat for a few minutes before one of the other passengers woke up and quite rudely tapped Sushmitta on the shoulder with a “get me a cup of tea!”

She excused herself and started to make a cup of tea for him. By this point the cabin was beginning to wake up slowly and the captain came on the PA to announce that we were about to begin our descent into Hong Kong.

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Nina came around the cabin with a tray full of orange juice and apple juice. Ashwarya followed with some hot towels which were a welcome sight and were very much needed by me. I quickly made a trip to the lavatory to brush my teeth and freshen up before arrival. Thankfully, they had not run out of toothbrushes but I imagine the stock would dry up pretty quickly on a full flight.

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As I got back to my seat, Sushmitta was by my side again:
“Mr. SR 103, we have turned the lights on in the bar area for you. Please feel free to take as many pictures as you like.” To say I was impressed would be an understatement, as I never asked her to do this. As I was at the bar taking pictures, another video was played, one explaining how to prepare for landing.

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By this point we were halfway through the descent and you could hear clanging and banging in the galley as the crew prepared for arrival. Sushmitta approached me:
“Mr. SR 103, it was a pleasure having you onboard. It was nice chatting with you earlier. Hopefully we get to meet again in future. Please come back and see us.”
I thought that was a nice touch on her part. She went on to thank everyone in the cabin as well once she was done with me.

Despite all the commotion in the galley, Nina stopped by my seat as well,
“Mr. SR 103, thank you for flying with Kingfisher. I hope you had a great flight with us today.”
The banging and clanging continued and Ashwarya came by to collect the BOSE headsets, however she seemed to have skipped over me. I just walked to the galley and handed them to her. She seemed very embarrassed about the oversight, but genuinely thankful that I did not try to pilfer them.

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Arrival: Things started to settle down as we got closer to the ground and the aircraft made a few turns before making its way through a layer of clouds revealing a very dark and misty morning in Hong Kong.

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After a less than smooth touchdown, we taxied towards a very quiet terminal and finally parked at gate 33 next to an Air New Zealand 777 making an intermediate stop on its way to London from Auckland.

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We docked at the gate a few minutes before 6:30 and the cabin door was opened. As I passed through the galley on my way out, I thanked the crew for an excellent flight:
“Thanks again for a great flight.”
“You are very welcome sir, please come back and see us again.”
“I most definitely will.”

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The airport was deserted and we seemed to be the only ones in the terminal at this early hour. I followed the signs for arrival which led me to an underground train. A minute later I reached the health check area right before the immigration counters. Both took very little time and with no checked bags, I walked out into Hong Kong fifteen minutes after stepping off the aircraft.

Verdict: Its been a long time since I have flown anything other than a U.S. airline, so maybe my expectations have dropped, but I thoroughly enjoyed my quick flight on this unique airline. Overall Kingfisher was a great experience, but there are a few things that the airline still needs to work on before they can play with the big boys in my honest opinion.

The most glaring problem is the IFE. Twelve movies is a joke when you consider what other five star airlines such as Singapore and Qatar Airways have. If Kingfisher had gone ahead with their planned Bangalore-San Francisco flight, would six English movies have been adequate for such a marathon of a flight? These days having AVOD is not enough, an airline needs a sufficient film library to go with it. The US airline I used to fly back to the United States from Hong Kong not only had AVOD, but they had close to 200 movies along with numerous sitcoms and shows. However, credit has to be given to the fact that Kingfisher handed out BOSE headsets for their passengers to use.

The in-flight catering was also a bit of a mixed bag. Parts of the meal, such as the main course and dessert, shined while the appetizer and bread disappointed. Overlooking the fact that my first choice was not available in a cabin that was barely 25% full, it was an average meal at best.

I was further disappointed in the fact that I did not receive a complete amenity kit. I understand that cost cutting may be in place and it is easier to leave everything in the bathroom, but I think it is a must on overnight flights. Kingfisher previously used to hand out a small amenity kit in economy on their domestic flights, which is why there is no excuse not to have one in Business Class on an international flight. However, this may have been a way for the airline to stop some of the cash hemorrhaging. Hopefully, they are handed out on the longer London flights as they still advertise a Ferragamo amenity on their website.

http://i44.photobucket.com/albums/f42/SR747300M/Kingfisher%20HKG/AmenityKit.png

The cabin crew on this flight were one of the highlights of my experience onboard Kingfisher. Even so, the service seemed a bit disorganized and rough around the edges; the crew’s lack of experience can explain, though not entirely forgive, that impression. However, they were all young, friendly, enthusiastic, and willing to go above and beyond to please their passengers. Such enthusiasm is pretty rare- as is genuine hospitality rather than the cliché robotic perfection that some of their Asian counterparts exude. If Kingfisher can keep this standard up, there is no doubt in my mind that they will become one of the finest airlines in the world.

Finally I’ll address the Kingfisher First seat. While it is shockingly red, it is phenomenal and is one of the best seats I have ever used in either Business or First Class. Kingfisher does not need a First Class as this seat can easily compete with what is out there. It was very comfortable no matter what position it was in, and while I did not take advantage of having my bed made, it was great in a fully flat position. My only regret was that I was not flying from Mumbai to the United States in it.

To any of you who may have apprehensions about flying Kingfisher over Jet Airways (or any other airline), I say put your inhibitions aside and try this fantastic airline. I have not yet had the chance to use Jet Airways internationally, but all I can say is that Kingfisher has set the bar quite high.

Check In: 9 (Minus the overzealous security agent, pretty much flawless)
Lounge: 8 (Much improved from the old version of the Clipper Lounge)
Boarding: 10 (As perfect as it can get in Mumbai)
Seat: 10 (For a business class seat, just amazing!)
Service: 9 (A little rough around the edges, but very genuine and caring service)
Entertainment: 6 (twelve movies is a joke for a five star airline, but the picture quality was crisp and clear)
Food: 6 (Not bad, but I think some quality control may be in order.)
Aircraft: 10 (Relatively new aircraft in flawless shape)
Arrival: 10 (No complaints, jetway to curb in around fifteen minutes)

78/90 = .866 = 87%



[Edited 2010-01-13 20:43:20]
 
Ryanair!!!
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 5:23 am

Anosh... congrats...

Quoting SR 103 (Thread starter):
I could not tell if he was bored and was trying to amuse himself or wanted a career change.

He obviously took a shine on you. Just humour him for a bit longer.

Quoting SR 103 (Thread starter):
There was somewhat of a crowd, but as soon as one of the red Kingfisher agents saw my gold bordered boarding pass, she pulled one of the side ropes aside with a, “sir please come through here.”

It is amazing how a little colour band on the boarding pass can make all that difference.

Quoting SR 103 (Thread starter):
There was a massage feature for various parts of the seat along with an electronic side panel in case your neighbor has a bad case of onion breath.

Or if your neighbour looks like my grandmother with short hair in a men's suit!

Quoting SR 103 (Thread starter):
“Hello sir, my name is Ashwarya and I will be one of your flight attendants today. Welcome aboard Kingfisher. Here is a menu for you to look through.”

Shortly thereafter another equally striking flight attendant (Sushmitta) handed out bottles of Kingfisher water along with a little plastic pouch containing socks, eyeshades, and slippers.

Is this a coicidence that you had Ashwarya (Rai) and Sushmitta (Sen) serving you at the same time? hahahahaha... Aishwarya is one of the world's most beautiful women and if I were to change batting teams, I want to make sure whoever I am going down on looks like her.

http://i44.photobucket.com/albums/f42/SR747300M/Kingfisher%20HKG/DSC06926.jpg
*swoooooon* Saif Ali Khan.... MMMMMMMMmmmmmmmmmm....

http://i44.photobucket.com/albums/f42/SR747300M/Kingfisher%20HKG/DSC067943.jpg
Oh my lord... They have the actual metal tray! Wow!!!

Quoting SR 103 (Thread starter):
Now I know I am Indian, but I would be lying to you if I told you I knew exactly what I was eating. Also, I am not a very large fan of India food so it was with a bit of trepidation that I started tasting everything. This is where the crew could have simplified things by explaining what was on the thali.

Come on now... It would be like the KE FA explaining how to eat bibimbap to a Korean passenger. They probably took one look at you and assumed you knew what you were eating.

Quoting SR 103 (Thread starter):
The shahi murgh, which was like a curried butter chicken,

Drool!!!!!!!!!! I LOVE butter chicken. I also like the white yoghurt chicken too. The creamier the better.

Quoting SR 103 (Thread starter):
True to her word, she came back five minutes later with my gold rimmed cup of chai and a small creamer.
“Sir, I am going to pour some milk into your cup, please let me know when you would like me to stop.”

LOL!! Is that what she said? Gosh is it only me or does that sound like an opening sequence to a porn movie?

Quoting SR 103 (Thread starter):
“Mr. SR 103, we have turned the lights on in the bar area for you. Please feel free to take as many pictures as you like.” To say I was impressed would be an understatement, as I never asked her to do this.

Excellent. I cannot imagine this happening on US carriers. But then again, there is really nothing much to take a photo of, is there?

Thanks for the report!  Smile
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Burj
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 6:00 am

Wow thanks for sharing and for the great pictures!
 
Carfield
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 7:29 am

Thanks for a fascinating trip report!

I agree with you regarding the lack of a proper amenity kit, and I think CX gives out amenity kit on overnight flights above three hours.

The meal looks pretty nice, but I am surprised a continental breakfast is not offered prior to arrival.

The seats and the service look spectacular and the lounge looks amazing on board.

Thanks for posting the report!

Carfield
 
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airbuseric
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 9:33 am

Hi,

thanks for this great report. This airline would perfectly suit me to be honest. I always wondered how they were, and saw one of their A330's in LHR last Tuesday. I like the seat controls, and it seems that you had a very good crew also. Wonderful pictures included, made this report a pleasure to read and IT can be proud with this positive view.

Regards,
Eric
"The whole world steps aside for the man who knows where he is going"
 
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Qatara340
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 9:43 am

The food looks soo tasty! That is more than you usually get for a relatively short flight to HKG!

One thing about the seats though. If you were sitting next to the window in a sleeping position, does the person near the window have to jump over you to get to the aisle? I always wondered that.

The best business class seats I have seen! Simply amazing trip report =)
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SOBHI51
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 11:42 am

Great report and very nice pictures. Thank you.


BUT

Quoting SR 103 (Thread starter):
Even so, the service seemed a bit disorganized and rough around the edges; the crew's lack of experience can explain, though not entirely forgive, that impression.

I don't know exactly what kind of service you get traveling on different US airlines but what you described is one of the best services you can find in the air.
I am against any terrorist acts committed under the name of Islam
 
lukeyboy95
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 12:51 pm

SR103,

Many thanks for this review on my ultmate favorite airline...I've been waiting for one for a while and hope to do an Economy report soon when I figure out how to load photos onto this website. IT have such a quirk for a small international player and they're standards can put other carriers to shame. Your flight seemed superb despite your very high standards... what was the load in IT First?

Quoting SR 103 (Thread starter):
Competition has started to heat up and a mere glance at this picture shows the extent of said competition.

Hilarious... I noticed in India they advertise EVERYWHERE! its really quite quirky after a while... this is brilliant though. Most witty...

Quoting SR 103 (Thread starter):
handed my documents to the security agent

Was he an IT employee? I didn't have this issue...

Quoting SR 103 (Thread starter):
This modern and well appointed facility is a far cry from what I was using here not even ten years ago

Indeed - BOM seems to still rack up the scathing reviews on Sktrax yet when I visited it, it was indeed an oasis. I think if you hit it at the wrong time,, or have to transfer it can be quite exhausting...

Quoting SR 103 (Thread starter):
Sir would you like some sweet lime juice, coconut water, or something else from the bar?”

Would something else from the bar imply alcohol? I was under the impression that Indian regulations forbid alcohol on the ground. Where did the male FA get to then for the flight? Just the barman?

Quoting SR 103 (Thread starter):
This is where the crew could have simplified things by explaining what was on the thali

Alas the menu doesn't give much away either but I'm sure they were acting on good judgement that you knew already what things were. They never load enough non-Indian food I found and frequently ran out half way through... Idli for breakfast is a baptism of fire.

Quoting SR 103 (Thread starter):
genuinely thankful that I did not try to pilfer them.

Far too honest!

Quoting SR 103 (Thread starter):
The most glaring problem is the IFE. Twelve movies is a joke when you consider what other five star airlines such as Singapore and Qatar Airways have.

This was the only part I was disappointed with.... quite inadequate, mine was very slow and often crashed and I didn't find the music sections that easy to navigate round. I found many other distractions though... the FA's are just charming.
To pick up on the small faults with organisation etc, this is a direct result of their experience being in its infancy. Most of the FA's had litterally only had a couple of international sectors, and all are originated from the domestic branch of the airline. With service pretty exceptional anyway, things will only improve.

Superb,

Many thanks, Luke
Breaking down the stereotypes - one by one
 
karan69
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 2:09 pm

Hi Anoosh,

Good to see a report on KF First on an international sector

Quoting SR 103 (Thread starter):
To any of you who may have apprehensions about flying Kingfisher over Jet Airways (or any other airline), I say put your inhibitions aside and try this fantastic airline. I have not yet had the chance to use Jet Airways internationally, but all I can say is that Kingfisher has set the bar quite high.

I flew 9W recently [last week] BOM-LHR-BOM and was in J class all the way,, but given an LHR sector in J i would bet my money on 9W rather than any one else for J class comfort and service

If in Economy its just gonna be the cheapest option with PTVs

Quoting SR 103 (Thread starter):
was further disappointed in the fact that I did not receive a complete amenity kit. I understand that cost cutting may be in place and it is easier to leave everything in the bathroom, but I think it is a must on overnight flights. Kingfisher previously used to hand out a small amenity kit in economy on their domestic flights

I am assuming you have not flown KF in Y domestic recenlty, the amenity kit is reduced to a box with headsets and 2 sweets and 2 rupee ball pen which may or may not be there,

As for international a relative had flown J on BOM-HKG-BOM in 9W about 2 months ago , both of us recieved the same Bvlgari amenity kit ,So i guess 9W does seem to have some consistency

Good read especially enjoyed the picture of the meal and was in awe of the Thali service , that is definitely a plus for authenticy

Karan
 
ojas
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 2:19 pm

Hi SR 103,

An excellent TR. You TRs are one of the few which give an unbiased, crisp and complete review of your flight.

Quoting SR 103 (Thread starter):
I walked up to the security podium in front of the Kingfisher First (Kingfisher’s marketing name for Business Class) counters and handed my documents to the security agent (ironically dressed in black and not the airlines signature red).

“Good evening sir, where are you traveling to today?”
“Hong Kong”
“What is the purpose of your visit to Hong Kong?”
“I am just changing planes on my way to the US.”
“Why are you going to the US?”
“I work there.”

This went on for a little bit and it led to him asking to see my company ID badge, and asking probing questions on why I was not flying directly to the US on Air India, Continental, Delta or Jet Airways.

What was this for? David headley effects?

Quoting SR 103 (Thread starter):
This modern and well appointed facility is a far cry from what I was using here not even ten years ago. There was even a separate immigration line for First and Business Class passengers, something I never thought I would see. Immigration took no more than two minutes, however the security check that followed took a good 20 minutes. Once my bags were x-rayed and my boarding pass sufficiently ruined with ugly rubber stamps, I was on my way to the Clipper Lounge. On my way I passed by the newly constructed Lufthansa, Emirates, and British Airways lounges along with numerous shops. Overall, I was impressed with the renovations. Jet Airways and Kingfisher can finally claim to have an excellent Indian airport at their disposal.

Yes who would have ever thought, a supersized slum to a modern airport. But that is what happens when the govt lets loose their clutches from any entity. Hope something similar happens to AI.

Quoting SR 103 (Thread starter):
he wireless was not working in the lounge that day and many passengers voiced their displeasure to the manager. I personally can live without being connected to the World Wide Web and to be honest, it’s a good excuse to get out of the office. As time went on the lounge started to get crowded, I think it is time for Jet Airways and Kingfisher to consider opening up their own lounges.

That is totally unacceptable, I would have thrown a feat if I was in your place :P

Quoting SR 103 (Thread starter):
I also really like how the seat controls are on a small square digital touch screen on the armrest, which created a very futuristic look. There was a massage feature for various parts of the seat along with an electronic side panel in case your neighbor has a bad case of onion breath.

The most luxurious A330 built or whatever Airbus claimed.

Quoting SR 103 (Thread starter):
“Hello sir, my name is Ashwarya and I will be one of your flight attendants today. Welcome aboard Kingfisher. Here is a menu for you to look through.”

Shortly thereafter another equally striking flight attendant (Sushmitta)

Sushmita and Aishwarya hmm ... Thanks Ryanair for pointing it out!

Quoting SR 103 (Thread starter):
As I was flipping through the in-flight magazine, a male steward

First time I ever heard about a male FA in Kingfisher.

I really need to pull up my socks and write a competing TR on my QR flight IAH-DOH-BOM. ( Lots of criticism this time!)

Regards,
Ojas
Great leaders don't tell you what to do ... they show you how it's done!
 
tonyban
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 4:38 pm

I was looking forward to seeing pictures of the Kingfihser cabin crew but there aren't any  Sad .
Nice trip report. I'm hoping to fly this airline in a few months. Looking forward already.
 
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rogerbcn
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 6:45 pm

Hola SR103!

What an excellent TR about an "unusual" airline.

As you pointed out, some issues need to be worked out: IFE, lack of menu choices... but certainly the attention, professionalism and care that FA provided is far superior to anything we have read about in here for a long time.... it looks one of the best.

Comfort and cabin layout look superb!

Salut!

Roger
"At reise er at leve" H.C. Andersen (Travelling is Living)
 
mk777
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 9:02 pm

Hi Anosh...Firstly, Happy new year....what an interesting TR to begin 2010 with...

This is the 1st glimpse of IT's service on a long haul flight that i have seen.

I must say, after reading your TR that KF has a pretty good inflight product on it long haul operation

The security guy really fancied you....thats one too many questions about why you flying IT. Interesting, if thats now a regular feature if you have an onward connection to the US of A.

I was amazed you were served by the former Miss World and Miss Universe (Ryanair stole my lines!!!!!  Wink)

The food looks scrumptious and the presentation is impeccable, loved the thali, its setup so well...

Quoting SR 103 (Thread starter):
However disappointment set in here, there were a mere twelve movies to choose from, and only six of those in my preferred language of English.

Thats too bad, wish they would offer more choice atleast in KF first. That would be a big disappointment on a very long flight, like to LHR or if they fly to the US.

Quoting SR 103 (Thread starter):
I started off by taking a bite of the garlic bread; big mistake! I nearly chipped a tooth off as it had the consistency of a brick.

Not a very good way to start a meal but i am glad that things looked up from here on.

Overall, it think the crew really made you feel comfortable, so kudos to them. Inflight entertainment might need some re-structuring.

Thanks for sharing..Keep traveling and posting more TR's...

Quoting Ryanair!!! (Reply 1):
Quoting SR 103 (Thread starter):
True to her word, she came back five minutes later with my gold rimmed cup of chai and a small creamer.
“Sir, I am going to pour some milk into your cup, please let me know when you would like me to stop.”

LOL!! Is that what she said? Gosh is it only me or does that sound like an opening sequence to a porn movie?

you have great sense of humour....i couldn't stop chuckling at your comment.....LOL
come fly with me
 
kaitak
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 9:10 pm

Superb report - and thanks for sharing; IT is one airline I'd really like to fly on.

I have one question; I have a great love of airline branded merchandise and some time ago, IT used to have some for sale on its website, but I haven't seen them; were these available for sale on board, or on the ground at BOM?
 
mtaabq
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 14, 2010 9:57 pm

Outstanding report, SR 103! Thanks for making the effort and for sharing all that info and your excellent pics with us. Meals looked delicious and the level of attentiveness by the cabin crew is something I can only dream of experiencing.

A question -- the window seats in the pictures looked a bit "smushed" for wont of another word. Yet you were in a window seat and didn't comment negatively as to seat comfort. Could it be that the posted photos (which appear to be from the A*Net database) are skewed due to use of a fisheye lens? To my eye the window seat looks as if it would be supremely uncomfortable. And if there had been someone seated next to you, how difficult would it have been to get from the window seat to the aisle?

Forgive my inquisitive nature. And again, thank you for an outstanding report.

Everybody, fly safely.

Mike
(mtaabq)
 
airpearl
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 1:27 am

Hi SR 103

Congratulations on the first Kingfisher international trip report! I'd been waiting for this ever since IT started flying beyond India's borders - curious to see what they would offer inflight and on the ground to complement their lavish interiors. (I can still remember my domestic experience with IT 2 years ago as being uniquely OTT!) Thanks so much for posting this fantastic, comprehensive report.

Quoting SR 103 (Thread starter):
This went on for a little bit and it led to him asking to see my company ID badge, and asking probing questions on why I was not flying directly to the US on Air India, Continental, Delta or Jet Airways.

Is this pre check-in security screening common in India now? Or is it only applicable for certain flights, or with IT alone? Most times I am faced with these checks only when flying U.S. carriers U.S.-bound from Europe (but often not from Asia). It does seem unusual to have a check like this on a flight from BOM to HKG.

Quoting SR 103 (Thread starter):
I think it is time for Jet Airways and Kingfisher to consider opening up their own lounges.

I'm surprised they don't already have their own. I guess if the crisis didn't hit them with the ferocity it did, that would probably have happened already...

Quoting SR 103 (Thread starter):
There was somewhat of a crowd, but as soon as one of the red Kingfisher agents saw my gold bordered boarding pass, she pulled one of the side ropes aside with a, “sir please come through here.”

Haha, I can just see that happening! Does make you feel special, doesn't it?

Quoting SR 103 (Thread starter):
To any of you who may have apprehensions about flying Kingfisher over Jet Airways (or any other airline), I say put your inhibitions aside and try this fantastic airline. I have not yet had the chance to use Jet Airways internationally, but all I can say is that Kingfisher has set the bar quite high.

It does seem like it. Thanks again for the report. And you have added another "must try" options for my long haul travels the next time.
 
Flightsimboy
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 2:02 am

Very nice to see a trip report on Kingfisher, and of course the advertised pics of the gorgeous FAs!

Quoting Tonyban (Reply 10):
I was looking forward to seeing pictures of the Kingfihser cabin crew but there aren't any Sad

So was I.  Sad . (Especially since I've chased FAs on EK and EY to have their pics taken!!

Quoting Ryanair!!! (Reply 1):
Is this a coicidence that you had Ashwarya (Rai) and Sushmitta (Sen) serving you at the same time? hahahahaha...

LOL!! Is that what she said? Gosh is it only me or does that sound like an opening sequence to a porn movie?

Ryanair you kill me!! LOL

Quoting SR 103 (Thread starter):
I was further disappointed in the fact that I did not receive a complete amenity kit.

And what you received looks terrible. For First Class it should have come in a better looking package!

Quoting Ojas (Reply 9):
I really need to pull up my socks and write a competing TR on my QR flight IAH-DOH-BOM. ( Lots of criticism this time!)

It would be nice to see a TR on QR!!

Quoting SR 103 (Thread starter):
Now I know I am Indian, but I would be lying to you if I told you I knew exactly what I was eating. Also, I am not a very large fan of India food so it was with a bit of trepidation that I started tasting everything

It seemed that they understood you were Indian. Probably they would have felt you would be insulted to identify what was on the tray!

Quoting SR 103 (Thread starter):
Can I at least open the comforter for you so you can cover yourself while you watch your movie?”

“Mr. SR 103, we have turned the lights on in the bar area for you. Please feel free to take as many pictures as you like.”

“Mr. SR 103, it was a pleasure having you onboard. It was nice chatting with you earlier. Hopefully we get to meet again in future. Please come back and see us.”
I thought that was a nice touch on her part. She went on to thank everyone in the cabin as well once she was done with me.

“Mr. SR 103, thank you for flying with Kingfisher. I hope you had a great flight with us today.”
The banging and clanging continued and Ashwarya came by to collect the BOSE headsets, however she seemed to have skipped over me. I just walked to the galley and handed them to her. She seemed very embarrassed about the oversight, but genuinely thankful that I did not try to pilfer them.

They seem really genuine and caring!!
 
The777Man
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 3:30 am

Very nice report ! Cabin looks fantastic, meal choices REALLY poor and IFE way below what I could expect from Kingfisher. Service from the flight attendants seems to be very good but overall a bit disappointing......

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
SR 103
Topic Author
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RE: Kingfisher First On The A330: Redefining Luxur

Fri Jan 15, 2010 4:47 am



Quoting Ryanair!!! (Reply 1):
He obviously took a shine on you. Just humour him for a bit longer.

Who knows what was going on. I have never been asked so many questions before, not even by US immigration!

Quoting Ryanair!!! (Reply 1):
It is amazing how a little colour band on the boarding pass can make all that difference.

It does not really matter at most airlines, but Kingfisher certainly has proved that it does.

Quoting Ryanair!!! (Reply 1):
Is this a coicidence that you had Ashwarya (Rai) and Sushmitta (Sen) serving you at the same time?

I was wondering who would be the first to pick up on that. Truth be told I do not like using their real names as I do not want them to get into trouble. However the begining letter of all their names is correct.

Quoting Ryanair!!! (Reply 1):
They have the actual metal tray! Wow!!!

I was surprised too especially in this day and age when airlines are trying to remove as much excess weight as possible from their aircraft.

Quoting Ryanair!!! (Reply 1):
They probably took one look at you and assumed you knew what you were eating.

What exactly are you implying?  eyepopping 

Quoting Ryanair!!! (Reply 1):
Gosh is it only me or does that sound like an opening sequence to a porn movie?

LOL, no comment!

Quoting Burj (Reply 2):
Wow thanks for sharing and for the great pictures!

Thank you; glad you enjoyed it.

Quoting Carfield (Reply 3):
Thanks for a fascinating trip report!

Thank you very much, always nice to hear from a fellow trip report writer such as yourself.

Quoting Carfield (Reply 3):
The meal looks pretty nice, but I am surprised a continental breakfast is not offered prior to arrival.

I think five hours is a pretty short flight for two meals. Does CX or 9W serve something before landing in HKG? I remember SR back in the day on the route used to serve a quick hot snack after take off and a full breakfast before landing.

Quoting Airbuseric (Reply 4):
Wonderful pictures included, made this report a pleasure to read and IT can be proud with this positive view.

Thank you, I hope so too. I am really rooting for them.

Quoting QatarA340 (Reply 5):
One thing about the seats though. If you were sitting next to the window in a sleeping position, does the person near the window have to jump over you to get to the aisle? I always wondered that.

I had no one next to me which definitely made a difference. However from what I could see, there is plenty of space for the person in the in the window seat to access aisle if someone is sleeping.

Quoting SOBHI51 (Reply 6):
Great report and very nice pictures.

Thank you.

Quoting SOBHI51 (Reply 6):
I don't know exactly what kind of service you get traveling on different US airlines but what you described is one of the best services you can find in the air.

Instead of thinking about US airlines, try thinking along the lines of Singapore, Cathay and Qatar. Again this is something that I am sure will improve in time with Kingfisher once their cabin crew get used to the product. I am not faulting them for it per say, just noting the observation.

Quoting Lukeyboy95 (Reply 7):
Many thanks for this review on my ultmate favorite airline...I've been waiting for one for a while and hope to do an Economy report soon when I figure out how to load photos onto this website.

Thanks, I am eagerly looking forward to your report. I am really interested to see what they offer in economy.

Quoting Lukeyboy95 (Reply 7):
what was the load in IT First?

I counted eight passengers including myself. Five seated in the front cabin and three in the back.

Quoting Lukeyboy95 (Reply 7):
Was he an IT employee? I didn't have this issue...

I am pretty sure he was, otherwise my guess would be a security company that IT hires.

Quoting Lukeyboy95 (Reply 7):
Would something else from the bar imply alcohol? I was under the impression that Indian regulations forbid alcohol on the ground.

I am not entirely sure about this rule but it would not surprise me. Someone else here can probably answer that question better for you.

Quoting Lukeyboy95 (Reply 7):
With service pretty exceptional anyway, things will only improve.

My sentiments exactly. If this is what the service is like in its infancy, I cannot wait to try them out again once their service delivery matures.

Quoting Karan69 (Reply 8):
I flew 9W recently [last week] BOM-LHR-BOM and was in J class all the way,, but given an LHR sector in J i would bet my money on 9W rather than any one else for J class comfort and service

Hey Karan, hopefully your trip went well. I can't wait to hear about your experience on 9W and VS. Though I am going to have to say that I am not a fan of the herringbone layout that 9W has in J. Just give me a little time and I can compare the two products myself and let you know then as to who I think is really the better airline.

Quoting Karan69 (Reply 8):
I am assuming you have not flown KF in Y domestic recenlty, the amenity kit is reduced to a box with headsets and 2 sweets and 2 rupee ball pen which may or may not be there,

I have not flown them domestically as of recent, but that box is still more than 9W hand out on their domestic flights right? I have been reading that a lot of 9W elite frequent flyers are changing over to Kingfisher as of late due to various issues with 9W.

Quoting Karan69 (Reply 8):
Good read especially enjoyed the picture of the meal and was in awe of the Thali service , that is definitely a plus for authenticy

Thank you, I am sure you would have enjoyed the Thali. I actually thought about you when it came.

Quoting Ojas (Reply 9):
An excellent TR. You TRs are one of the few which give an unbiased, crisp and complete review of your flight.

Why thank you Ojas, I never thought I would ever hear that. I am sure some people on this website disagree with you though.  Wink

Quoting Ojas (Reply 9):
Yes who would have ever thought, a supersized slum to a modern airport. But that is what happens when the govt lets loose their clutches from any entity. Hope something similar happens to AI.

I agree, but I am not sure if anyone can really save AI at this point in time. They are so far down the hole that I don't think they stand a chance of ever becoming the airline they have the potential to be.

Quoting Ojas (Reply 9):
I really need to pull up my socks and write a competing TR on my QR flight IAH-DOH-BOM. ( Lots of criticism this time!)

You and critize QR? I never thought I would ever see the day. I guess its bound to happen with an ever expanding airline like QR.

Quoting Tonyban (Reply 10):
I was looking forward to seeing pictures of the Kingfihser cabin crew but there aren't any

Sorry, as I stated above I don't want the crew to get in trouble for anything written in this trip report and using their real names or showing a picture would defeat the whole purpose. I included a advertisement with some of them posing in the beginning of the trip report and let me assure you they are as gorgeous in real life as they are in that commercial.
 
karan69
Posts: 2699
Joined: Mon Oct 04, 2004 7:57 pm

RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 8:31 am



Quoting SR 103 (Reply 18):
Hey Karan, hopefully your trip went well.

Yup dude all flights went as expected or better in some cases except my WN flight was delayed by an hour, so quite a good set of flights

Quoting SR 103 (Reply 18):
Though I am going to have to say that I am not a fan of the herringbone layout that 9W has in J.

I myself found it strange at first but once you get used to it its pretty comfortable, however i prefers VS collapse able herringbone as compared to 9Ws push back one,
both are comfortable no doubt ,its just a matter of preferences

With regards to the IFE, it seems that it is a universal problem amongst all Indian carriers,

9Ws was not too responsive, dont get me wrong the choice was more than adequate for BOM-LHR, but its lame in comparison to Vport by Virgin Atlantic


Quoting SR 103 (Reply 18):
ust give me a little time and I can compare the two products myself and let you know then as to who I think is really the better airline.

Planning them on a transatlantic routing or Europe - India routing? ideal comparison would be India -HKG

Quoting SR 103 (Reply 18):
but that box is still more than 9W hand out on their domestic flights right? I have been reading that a lot of 9W elite frequent flyers are changing over to Kingfisher as of late due to various issues with 9W.

The advantage KF have had is that their domestic product is consistent because they began in 2005 with new PTV 320s except if you end up on a Kingfisher Red flight where you only get water free,
whereas with 9W given the restructuring many loyal business travelers do not know whether you are on 9W mainline Jetlite [S2] or all economy 9W Konnect, the worst are the latter 2 which despite having similar priced tickets to mainline do not allow lounge access and have BOB service

Look forward to your next one

Karan
 
akhmad
Posts: 2497
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 5:37 pm

Hi SR 103,

I was wondering how the Kingfisher First looked like, until now! Thank you for bringing in this wonderful and very well detailed trip report!

Quoting SR 103 (Thread starter):
We had a nice little chat for a few minutes before one of the other passengers woke up and quite rudely tapped Sushmitta on the shoulder with a "get me a cup of tea!"

I admire Sushmitta for having such a patience of a saint. None of that for me if I were in her shoes.

Quoting Ojas (Reply 9):
I really need to pull up my socks and write a competing TR on my QR flight IAH-DOH-BOM. ( Lots of criticism this time!)

I look forward to this one too!

Thanks again.

Cheers,
Suryo
Friends forever
 
ba319-131
Posts: 8133
Joined: Sat Jan 13, 2001 1:27 pm

RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 7:03 pm

Hi SR 103,

An excellent honest TR on this little reported but high quality airline.

The onboard service standards seem excellent, hopefully this is still the case with a full cabin.

Shame the food is not quite upto scratch, presentation looks excellent.

Also, the IFE, whilst not something I generally watch, the lack of selection is indeed poor.

Regards

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
SR 103
Topic Author
Posts: 1618
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 7:32 pm



Quoting Rogerbcn (Reply 11):
What an excellent TR about an "unusual" airline.

Thank you, they do not seem to get covered a lot here.

Quoting Rogerbcn (Reply 11):
but certainly the attention, professionalism and care that FA provided is far superior to anything we have read about in here for a long time.... it looks one of the best.

It was genuine hospitality at its best.

Quoting Rogerbcn (Reply 11):
Comfort and cabin layout look superb!

It most certainly was, one of my favorites so far to be honest.

Quoting Mk777 (Reply 12):
Firstly, Happy new year....what an interesting TR to begin 2010 with...

Happy new year to you too!

Quoting Mk777 (Reply 12):
I must say, after reading your TR that KF has a pretty good inflight product on it long haul operation

That they do.

Quoting Mk777 (Reply 12):
Overall, it think the crew really made you feel comfortable, so kudos to them

Kingfisher's cabin crew really are an asset to the airline, some of the best I have ever flown with.

Quoting Kaitak (Reply 13):
Superb report - and thanks for sharing;

Thank you, glad you enjoyed it.

Quoting Kaitak (Reply 13):
I have one question; I have a great love of airline branded merchandise and some time ago, IT used to have some for sale on its website, but I haven't seen them; were these available for sale on board, or on the ground at BOM?

I looked through their duty free catalogue and there is hardly any Kingfisher merchandise in there. I was looking for a model but they did not have any. I think e-bay is your best bet.

Quoting Mtaabq (Reply 14):
Outstanding report, SR 103!

Thank you.

Quoting Mtaabq (Reply 14):
Could it be that the posted photos (which appear to be from the A*Net database) are skewed due to use of a fisheye lens? To my eye the window seat looks as if it would be supremely uncomfortable.

The seat was anything but uncomfortable, believe me. I think it may just be the fisheye lens that makes it look cramped.

Quoting Mtaabq (Reply 14):
And if there had been someone seated next to you, how difficult would it have been to get from the window seat to the aisle?

From what I could tell, it would not have been very hard to get over the person next to you if they were fully flat and sleeping. There is more than enough space to pass over them.

Quoting Airpearl (Reply 15):
Thanks so much for posting this fantastic, comprehensive report.

That’s quite a compliment coming from such a great writer as yourself, thank you.

Quoting Airpearl (Reply 15):
Is this pre check-in security screening common in India now?

First time I have encountered it in India flying while flying a non US airline.

Quoting Airpearl (Reply 15):
I'm surprised they don't already have their own. I guess if the crisis didn't hit them with the ferocity it did, that would probably have happened already...

I believe Jet Airways actually had plans for an International lounge in Mumbai but economic reality caught up with them and that was one of the first cuts made, among others.

Quoting Flightsimboy (Reply 16):
Very nice to see a trip report on Kingfisher,

Thank you, glad you enjoyed reading it.

Quoting Flightsimboy (Reply 16):
And what you received looks terrible. For First Class it should have come in a better looking package!

I agree. Either do it right or don't hand out anything and leave the essentials in the lavatory, kind of like KE.

Quoting The777Man (Reply 17):
Very nice report !

Thank you Lars.

Quoting The777Man (Reply 17):
Cabin looks fantastic,

That it certainly does, I really liked it.

Quoting The777Man (Reply 17):
meal choices REALLY poor and IFE way below what I could expect from Kingfisher.

Definitely a weak area for them and I hope they look into this and improve it sometime in the future.

Quoting The777Man (Reply 17):
Service from the flight attendants seems to be very good but overall a bit disappointing......

I wouldn't say disappointing. Un-coordinated yes, but far from disappointing. I have a feeling though this is just temporary, once the cabin crew gain more experience it should be a non issue.

Quoting Karan69 (Reply 19):
I myself found it strange at first but once you get used to it its pretty comfortable,

All right, I trust you.

Quoting Karan69 (Reply 19):
With regards to the IFE, it seems that it is a universal problem amongst all Indian carriers,

Sad to actually hear that about Jet Airways, there is so much potential when it comes to IFE for both airlines.

Quoting Karan69 (Reply 19):
Planning them on a transatlantic routing or Europe - India routing? ideal comparison would be India -HKG

At this point I'll take whatever fits into my schedule with a decent price. Though you are right, HKG would be a nice one on one comparison.

Quoting Karan69 (Reply 19):
The advantage KF have had is that their domestic product is consistent

In my opinion, that’s actually something important. With the large amount of flying I do, I actually like there to know what I am getting.

Quoting Akhmad (Reply 20):
I was wondering how the Kingfisher First looked like, until now! Thank you for bringing in this wonderful and very well detailed trip report!

Thank you, glad you enjoyed the report.

Quoting BA319-131 (Reply 21):
An excellent honest TR on this little reported but high quality airline.

Thank you, they are indeed a high quality airline.

Quoting BA319-131 (Reply 21):
The onboard service standards seem excellent, hopefully this is still the case with a full cabin.

I really wish I could answer that. However I doubt this will be my last Kingfisher experience as I can earn miles on my preferred frequent flyer program with this little gem of an airline.
 
jayeshrulz
Posts: 349
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 15, 2010 9:10 pm

I just loved your TR.
Nice one.  Smile
Keep flying, because the sky is no limit!
 
ronerone
Posts: 1463
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RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 16, 2010 12:00 am

Dear SR 103!

I am very pleased to see another outstanding Trip Report from you. It really has been a long time!  Smile

Not much is documented on IT around here, and from the looks of it this airline is definitely something to see!

Quoting SR 103 (Thread starter):
Kingfisher Airlines 71
Mumbai – Hong Kong
Airbus A330-223 (VT-VJP)
Seat: 1K
Scheduled Departure Time: 22:55
Actual Departure Time: 22:50
Scheduled Arrival Time: 8:05
Actual Arrival Time: 6:25

When i was in HKG two weeks ago, IT had arrived around the same time, approximately 1.5 hours before its STD, which i thought was too early in comparison.

Quoting SR 103 (Thread starter):
my boarding pass sufficiently ruined with ugly rubber stamps

Haha .. reminds me of Amman!

Quoting SR 103 (Thread starter):
despite me settling on just a Fanta.

You still love your Fanta don't you?  Wink

Quoting SR 103 (Thread starter):
I think it is time for Jet Airways and Kingfisher to consider opening up their own lounges.

From the looks of it, the Clipper lounge looks quite dull. I am sure the likes of IT and 9W will eventually etablish their own lounges.

Who else uses the Clipper lounge?

Quoting SR 103 (Thread starter):
As I sat down, I noticed the enormous amount of space these seats provided. I am normally not a fan of leather, but I have finally found a leather airplane seat that I love! It was soft, plush, and did not make an obscene sound every time I moved. Despite the layout being 2-2-2, I did not feel cramped. I also really like how the seat controls are on a small square digital touch screen on the armrest, which created a very futuristic look. There was a massage feature for various parts of the seat along with an electronic side panel in case your neighbor has a bad case of onion breath.

Very nice indeed. In fact, the whole cabin looks rather crisp, and i am a huge fan of that red!

One thing though, it seems that the window seats are the least desirable ones, as they look like they are squeezed to the wall. I think that the long divider that has the digital seat control may have something to do with it. There is only a small gap where the passenger would have to hop over his/her seatmate to get to the aisle.

What did the Y cabin look like? Did you get a chance to see it?

Quoting SR 103 (Thread starter):
little plastic pouch containing socks, eyeshades, and slippers.

I must say, while it is a plastic pouch rather than a material cover, the socks and the eyeshades seem like they are higher quality than SQ's J class offering  Smile Smile

And slippers to go with that too?? That's amazing!

Quoting SR 103 (Thread starter):
since when does Kingfisher hire male flight attendant?

Yes! I wondered that too when i saw several male crew at the HKG arrivals hall.

Quoting SR 103 (Thread starter):
“Sweet lime juice is just fine, thank you.”

Amazing looking glass! You should have souvenired it  Smile

Quoting SR 103 (Thread starter):
“Mr. SR 103, can I offer you a hot or cold towel?”

This is definitely something to expect from IT!

If Royal Brunei and SriLankan do this then it is only a must that IT should. And now i must question why the bigger boys don't!

Quoting SR 103 (Thread starter):
“Mr. SR 103, here is your Shai Thali.

That has to be the best meal presenation i have ever seen! I kept coming back to your TR just for this picture!

Quoting SR 103 (Thread starter):
Now I know I am Indian, but I would be lying to you if I told you I knew exactly what I was eating. Also, I am not a very large fan of India food so it was with a bit of trepidation that I started tasting everything. This is where the crew could have simplified things by explaining what was on the thali. If a Korean Air F/A can take the time to explain how to eat bimp bap, a Kingfisher F/A should be able to quickly explain the offerings. It is the small touches like this that show the difference between a well-seasoned crew and an inexperienced one in my opinion.

LOL come on! It is like a cabin crew on a Royal Jordanian flight explaining to me the contents of a shawarma (for lack of a better example)  Smile

Quoting SR 103 (Thread starter):
I started off by taking a bite of the garlic bread; big mistake! I nearly chipped a tooth off as it had the consistency of a brick. I tried cutting it with my knife to no avail

Seems like it has been microwaved, which i believe many airlines unfortunately do.

Quoting SR 103 (Thread starter):
The jeera pulao, or in English cumin rice was fluffy despite its molded shape. The laccha parathas were soft, hot, and went very well with the dal. The shahi murgh, which was like a curried butter chicken, was very flavorful and definitely something I would be happy to order in an Indian restaurant.

***drool***

Quoting SR 103 (Thread starter):
“Mr. SR 103, we have turned the lights on in the bar area for you. Please feel free to take as many pictures as you like.” To say I was impressed would be an understatement, as I never asked her to do this.

I would have been overwhelmed! That's an amazing gesture! And i think the Kingfisher bar is much nicer than Virgin's!

Quoting SR 103 (Thread starter):
To any of you who may have apprehensions about flying Kingfisher over Jet Airways (or any other airline), I say put your inhibitions aside and try this fantastic airline. I have not yet had the chance to use Jet Airways internationally, but all I can say is that Kingfisher has set the bar quite high.

I am quite impressed with what they offer! It would be great to try them one day. Actually, i think it is a must that i try both Jet and KF!

Thanks a lot for sharing, and please do write more TRs  Smile

Regards,
Roni
Fly Roni. Aviation Journeys. Photos. Videos.
 
staralliance38
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RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 16, 2010 1:35 pm

Excellent TR! We don't get a lot of stories about Kingfisher. Excellent report! Thanks for sharing!
Roar, lion, roar
 
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vivekman2006
Posts: 400
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RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 16, 2010 3:41 pm

Congratulations on the first Kingfisher international trip report!

Quoting SR 103 (Thread starter):
He even took all my documents to his supervisor to double check. After playing what seemed like a game of “50 questions ” he finally allowed me through.

That is really strange! Were you wearing/doing anything suspicious?  Wink Just kidding....

Quoting SR 103 (Thread starter):
As I sat down, I noticed the enormous amount of space these seats provided. I am normally not a fan of leather, but I have finally found a leather airplane seat that I love!

The cabin looks really plush. And your comment about the quality of the leather is a further testament to this.

Quoting SR 103 (Thread starter):
Almost instantly we were lined up on runway 27 and the Pratt & Whitney engines were spooling up for the rather short flight to Hong Kong.

Could you hear the engines through the Bose noise cancelling headphones?  Wink

Quoting SR 103 (Thread starter):
The cocktail was actually quite nice.

Any pictures of the bar menu?

Quoting SR 103 (Thread starter):
There was nothing extraordinary about the lavatory as it contained a window and all the standard facilities.

I am a big fan of lavatories with a view  Smile

Quoting SR 103 (Thread starter):
As I was at the bar taking pictures,

The bar area looks really nice. Considering the load in J class was just eight people and it was a night flight, was the area buzzing during the flight?

Quoting SR 103 (Thread starter):
Overall Kingfisher was a great experience, but there are a few things that the airline still needs to work on before they can play with the big boys in my honest opinion.

I agree. But, it is a good start nevertheless.

Kingfisher need to now put their heads down and plan their international expansion in a systematic manner rather than going gung-ho and launching flights to fancy destinations.

Their product - both hard and soft are pretty good, and if they take care of the little details like IFE, amenity kits, etc, they can really become a force to reckon with. Good luck to them!

- Vivek
 
anshuk
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RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 16, 2010 11:07 pm



Quoting SR 103 (Thread starter):
Competition has started to heat up and a mere glance at this picture shows the extent of said competition.

LOL! I can't stop laughing! That is hilarious!  Smile

Quoting SR 103 (Thread starter):
I walked off to immigration in absolute amazement as to what Mumbai airport has become. This modern and well appointed facility is a far cry from what I was using here not even ten years ago ... Once my bags were x-rayed and my boarding pass sufficiently ruined with ugly rubber stamps, I was on my way to the Clipper Lounge. On my way I passed by the newly constructed Lufthansa, Emirates, and British Airways lounges along with numerous shops. Overall, I was impressed with the renovations. Jet Airways and Kingfisher can finally claim to have an excellent Indian airport at their disposal.

I agree. BOM has become very pleasant to travel through now! However, the Clipper Lounge is a bit of a let down. The food offerings aren't that great either  Sad my experience there was mediocre, to say the least. I'd much rather sit in the Maharaja Lounge! Big grin

The cabin looks like an extremely nice place to be in. It feels very welcoming. And boy, is the bar area nice or what?

I like the presentation of the food, looks like quite the fancy thali.  Smile

The IT international product looks fantastic! The excellent 9W FF programme stops me from flying IT  Sad can't wait to try this fantastic airline though.

Thank you, for an AMAZING trip report. I thoroughly enjoyed it, I truly think its one of the best TR's posted here of late  Smile

Cheers,
Anshuk!  Smile
 
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Pellegrine
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RE: Kingfisher First On The A330: Redefining Luxury

Wed Jan 20, 2010 8:10 pm

First TR I've seen on IT's First business class. Seating and particularly food look amazing.
oh boy, here we go!!!
 
CaliAtenza
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RE: Kingfisher First On The A330: Redefining Luxury

Thu Jan 21, 2010 5:12 pm

Excellent trip report and it was very funny too  Smile.

I just flew IT for the very first time from BOM to BLR on Sunday night in Y. Service was excellent, Food was great, the flight attendants (all female) were gorgeous, the flight was a fast one and the aircraft looked pretty new to me. Last time i flew an A320 was back in the glory days of IC. One thing though that ive noticed is that they didnt have a drinks (even soft drinks or juice) service on the flight; i had to ask for a Pepsi myself and the flight attendant graciously brought it, even though we were 15 mins from landing in BLR. The only gripe was the IFE; its non AVOD and the sound was not working properly, which could have been due to bunk headphones. Other than that, Kingfisher is def 5 stars Big grin and i cant wait to fly them again  Smile
 
PlaneHunter
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RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 22, 2010 7:32 am

Excellent report about a rare carrier! However, I had expected IT to be better.

Quoting SR 103 (Thread starter):
However disappointment set in here, there were a mere twelve movies to choose from, and only six of those in my preferred language of English.

Very poor - the planes are relatively new, I'm wondering why they didn't choose more IFE options.

Quoting SR 103 (Thread starter):
Now this was one of the best desserts I have had the pleasure of having while on a plane. The crème brulee with the orange slice on top had a raspberry filling, while the one with a kiwi slice had a chocolate filling. Both were excellent and the little side of chocolate gonache was absolutely fantastic.

Sounds good - but the plate looks like it had been placed into the dishwasher too often.

Quoting SR 103 (Thread starter):
We had a nice little chat for a few minutes before one of the other passengers woke up and quite rudely tapped Sushmitta on the shoulder with a “get me a cup of tea!”

What an idiot!


PH
Nothing's worse than flying the same reg twice!
 
CaliAtenza
Posts: 1626
Joined: Mon Dec 25, 2006 1:43 pm

RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 22, 2010 4:42 pm



Quoting PlaneHunter (Reply 30):
What an idiot!


Many Indians (if thats what he was) lack manners and dont say "Please" and "Thank You"
 
tonyban
Posts: 229
Joined: Tue Jun 06, 2006 4:55 am

RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 22, 2010 5:29 pm



Quoting CaliAtenza (Reply 31):
Many Indians (if thats what he was) lack manners and dont say "Please" and "Thank You"

WOW ! And who are you to judge them ? Rudeness and lack of manners exist Worldwide !
Not just in India.
 
blrsea
Posts: 1435
Joined: Fri May 20, 2005 2:22 am

RE: Kingfisher First On The A330: Redefining Luxury

Fri Jan 22, 2010 7:39 pm

Quoting Tonyban (Reply 32):
Many Indians (if thats what he was) lack manners and dont say "Please" and "Thank You"

I won't say lack manners. It is not expected nor given. Children are not taught to say please and thank you, as it doesn't exist in the local languages too. If people start saying that in their local languages, it appears very melodramatic. Hence the lack of please/thank you in India


BTW SR 103, great trip report. I enjoy reading your TRs and this one too didn't disappoint  Smile

[Edited 2010-01-22 11:41:04 by blrsea]

 
CaliAtenza
Posts: 1626
Joined: Mon Dec 25, 2006 1:43 pm

RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 23, 2010 3:24 am



Quoting Tonyban (Reply 32):

WOW ! And who are you to judge them ? Rudeness and lack of manners exist Worldwide !
Not just in India.

Uh, im Indian myself, so i think i have the right to judge  Wink

Quoting Blrsea (Reply 33):

I won't say lack manners. It is not expected nor given. Children are not taught to say please and thank you, as it doesn't exist in the local languages too. If people start saying that in their local languages, it appears very melodramatic. Hence the lack of please/thank you in India


BTW SR 103, great trip report. I enjoy reading your TRs and this one too didn't disappoint

True, true..but actually Please and Thank You does exists in many local languages as well as in Hindi i think, its just that they arent taught it. Indeed in my 4 years here i have witnessed many rude people as well as normal people not saying please and thank you. Ok, this went OT, lol. Anyways, SR 103, awsome report  Smile and the humor is spot on  Smile
 
blrsea
Posts: 1435
Joined: Fri May 20, 2005 2:22 am

RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 23, 2010 5:45 am



Quoting CaliAtenza (Reply 34):
but actually Please and Thank You does exists in many local languages as well as in Hindi i think

Sorry for going OT, but I just want to explain this. Please and Thank you exists in local languages, but it will sound too filmi. The reason is in local language, you already have words that express respect when addressing people ( e.g in hindi, aap instead of tum etc). So when says something using aap, it already conveys respect similar to Please. However, in english there is no such construct as you address everyone using "you". so the lack of please/thank you. This is my theory at least, as many people translate from their language to English in their mind when speaking  Smile

Peace , and this is the end of this topic Big grin
 
Burj
Posts: 745
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RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 23, 2010 7:05 am

An Indian friend who has been in America for about 6 years told me that the last time he went to India (two months ago) he got out of a rickshaw and told the driver "Thanks..." out of habit and the driver was confused and asked him why he said thanks since he had paid for the ride...

So I think different cultures have different expectations and even within the U.S. we have these difference...

Being from the Northeast we don't ask complete strangers "How are you doing?" because that is considered kind of a personal question...in California it is almost used as a greeting with no expectations that you'll actually answer...
 
tonyban
Posts: 229
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RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 23, 2010 11:18 pm



Quoting CaliAtenza (Reply 34):
Uh, im Indian myself, so i think i have the right to judge

Me too ! Proud Punjabi ! Chuk De Patte !!!
 
abrelosojos
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RE: Kingfisher First On The A330: Redefining Luxury

Sun Jan 24, 2010 10:22 am



Quoting SR 103 (Thread starter):
Now I know I am Indian, but I would be lying to you if I told you I knew exactly what I was eating. Also, I am not a very large fan of India food so it was with a bit of trepidation that I started tasting everything. This is where the crew could have simplified things by explaining what was on the thali. If a Korean Air F/A can take the time to explain how to eat bimp bap, a Kingfisher F/A should be able to quickly explain the offerings. It is the small touches like this that show the difference between a well-seasoned crew and an inexperienced one in my opinion.

= You are being harsh. She assumed you were Indian and knew what you were eating probably. Don't blame her for you having forgotten your roots  Wink.

What an amazing TR! And, I personally do hate you as I have taken this exact same flight and my busy work schedule prevented me from putting up the TR sooner. Oh well. Once up, it will be interesting to compare.

Thanks for sharing.

Saludos,
A.
Live, and let live.
 
CaliAtenza
Posts: 1626
Joined: Mon Dec 25, 2006 1:43 pm

RE: Kingfisher First On The A330: Redefining Luxury

Sun Jan 24, 2010 12:47 pm



Quoting Burj (Reply 36):

Being from the Northeast we don't ask complete strangers "How are you doing?" because that is considered kind of a personal question...in California it is almost used as a greeting with no expectations that you'll actually answer...

hehehe yeah thats Cali  Smile.

Quoting Burj (Reply 36):
An Indian friend who has been in America for about 6 years told me that the last time he went to India (two months ago) he got out of a rickshaw and told the driver "Thanks..." out of habit and the driver was confused and asked him why he said thanks since he had paid for the ride...

yeah i got this from one of the attendants in the train on the way to Shridi/Mumbai a few weeks back. I told him "thanks" for the change, he was like "why are you saying thanks to me?" lol. People are still not used to it i guess. Ok, enough OT  Smile.
 
Flightsimboy
Posts: 1408
Joined: Sun Sep 11, 2005 12:49 pm

RE: Kingfisher First On The A330: Redefining Luxury

Sun Jan 24, 2010 6:40 pm



Quoting PlaneHunter (Reply 30):
but the plate looks like it had been placed into the dishwasher too often.

If you notice the rest of the plates during the meal services on board, you'll notice the broken gold markings on the rest of the crockery too. And the menu card displays a similar pattern on that plate too. (Except for the salad bowl, that gold lining seems intact)
 
SR 103
Topic Author
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Kingfisher First On The A330: Redefining Luxury

Sat Jan 30, 2010 9:01 pm



Quoting Ronerone (Reply 24):
I am very pleased to see another outstanding Trip Report from you.

Thank you, always nice to hear such a thing from the master of trip reports himself.

Quoting Ronerone (Reply 24):
It really has been a long time!

Unfortunately unlike you, I don't fly a large variety of airlines so there is never anything worth reporting.

Quoting Ronerone (Reply 24):
When i was in HKG two weeks ago, IT had arrived around the same time, approximately 1.5 hours before its STD, which i thought was too early in comparison.

The flight is blocked for over 6 hours and 30 minutes which is about 90 minutes longer than the other two airlines on the route. I have been flying the route since I was a young child and I can't recall any flight lasting anywhere near 6 hours.

Quoting Ronerone (Reply 24):
You still love your Fanta don't you?

One of the side effects of growing up in Europe, I love my Fanta. Not the orange(ish) sugar syrup that passes for Fanta in the US!

Quoting Ronerone (Reply 24):
From the looks of it, the Clipper lounge looks quite dull. I am sure the likes of IT and 9W will eventually etablish their own lounges.

I really hope so, its overdue especially for Jet Airways.

Quoting Ronerone (Reply 24):
Who else uses the Clipper lounge?

EL AL, Thai, Continental, Delta, Etihad, Qatar to name a few. I am sure there are more though and someone else can provide a more detailed list for you. At the moment there seems to a British Airways, Emirates and Lufthansa lounge so I guess anyone other than them can use the Clipper Lounge.

Quoting Ronerone (Reply 24):
One thing though, it seems that the window seats are the least desirable ones, as they look like they are squeezed to the wall.

I personaly had absolutely no issue with the window seat, I did not find it "squeezed" at all as the seat was more than wide enough for me.

Quoting Ronerone (Reply 24):
There is only a small gap where the passenger would have to hop over his/her seatmate to get to the aisle.

Its not all that small, but I can imagine the space becoming an issue if your seatmate is on the larger side. The guy behind me did not have any problems climbing over his slumbering seat mate, so maybe its not all that difficult.

Quoting Ronerone (Reply 24):
What did the Y cabin look like? Did you get a chance to see it?

I briefly had a glance when the curtain was open, but this may help you out:

View Large View Medium
Click here for bigger photo!

Photo © Ken Iwelumo - Global Aviation Images
View Large View Medium
Click here for bigger photo!

Photo © Ken Iwelumo - Global Aviation Images




Quoting Ronerone (Reply 24):
seem like they are higher quality than SQ's J class offering

Now now, there is no need to drag SQ into this...  stirthepot 

Quoting Ronerone (Reply 24):
That has to be the best meal presenation i have ever seen! I kept coming back to your TR just for this picture!

There certainly is something to be said for the presentation.

Quoting Ronerone (Reply 24):
Seems like it has been microwaved, which i believe many airlines unfortunately do.

A few do, but there is one airline that constantly gets it right in my opinion no matter what flight I am on.

Quoting Ronerone (Reply 24):
And i think the Kingfisher bar is much nicer than Virgin's!

It definitely looks more classy, I agree with you there.

Quoting Ronerone (Reply 24):
I am quite impressed with what they offer! It would be great to try them one day. Actually, i think it is a must that i try both Jet and KF!

You absolutely have to fly both airlines, if nothing else but for the food. I know how much you love Indian food.

Quoting Anshuk (Reply 27):
The IT international product looks fantastic! The excellent 9W FF programme stops me from flying IT can't wait to try this fantastic airline though.

I certainly can understand that as I am rather chained by my FF as well. However I was lucky that IT is a partner and I was able to earn miles.

Quoting Anshuk (Reply 27):
Thank you, for an AMAZING trip report. I thoroughly enjoyed it, I truly think its one of the best TR's posted here of late

Thank you for the compliment, I appreciate it.

Quoting CaliAtenza (Reply 29):
Excellent trip report and it was very funny too

Glad you liked it.

Quoting PlaneHunter (Reply 30):
Excellent report about a rare carrier! However, I had expected IT to be better

Maybe I portrayed IT worse than they really were. At the end of the day they are a fantastic airline and I have no doubt they will give the likes of Emirates and Singapore Airlines a run for their money.

Quoting Blrsea (Reply 33):
BTW SR 103, great trip report. I enjoy reading your TRs and this one too didn't disappoint

Thank you for the compliment.

Quoting Abrelosojos (Reply 38):
You are being harsh. She assumed you were Indian and knew what you were eating probably. Don't blame her for you having forgotten your roots

I guess thats one of the side effects of growing up in different countries across the world. You may call it "forgetting my routes," but I call it being open to new experiences and cultures. However you are allowed to have your opinions.

Quoting Abrelosojos (Reply 38):
Oh well. Once up, it will be interesting to compare.

I can't wait to read it.
 
User avatar
OA260
Posts: 21035
Joined: Thu Nov 30, 2006 8:50 pm

RE: Kingfisher First On The A330: Redefining Luxury

Sun Jan 31, 2010 6:13 pm

Very nice report and some great pics. I like the look of their product. The onboard lounge and bathroom amenities all look great.

Thanks for the report.

OA260

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