Ok, this is my first trip report, so be nice. I fly from Dub to Syd 4 or 5 times a year for work, and have traveled virgin upper class most times, BA first twice, but decided a trip on the A380 was needed, so I booked with Qantas this time. I chose Qantas for 2 reasons, BA points and price, I picked up the flight for £4500, compared to Singapore at over £8000, with Virgin UC £4000 approx.
The lounge in T3 is new, its very similar to the BA lounges in T5, as this was an early flight breakfast was being served. The staff in the lounge are useless! Spent 5 minutes trying to find someone to order food, and then they were just completely indifferent. Very poor for a first class lounge. Facilities were good, showers, PCs, plenty of choice for drinks, food was limited. Overall it was average. Nothing compare to Virgin Club House.
The A380 is a amazing plane; so much space. The seats are unusual, as you face forward for take off and landing, but then swivel inflight to watch TV and sleep. The cabin was very spacious, and was very neutral in color, it does not have any of the gold and bling of some carries first class.
The IFE was excellent, great choice of movies and TV, you can watch it from the moment you board, why you can not do this any other airlines????? The screen was a great size. You also have a touch screen control panel for everything, including blinds, lights seat etc
The crew were great, very friendly, cabin manager introduced himself, always attentive, overall, crew could not have been better
Food, choice was again excellent, fish, meat veg, and then light and snack menu, including the best ham and cheese panini I have every had! they must have a panini machine, as it was great. I wont bore you with what else I ate, as I can not really remember anyway! Wine was good, 3 choices of white and red,. and plenty of champagne on boarding
Also got a sleeper suite on each let and a amenity bag, this was a bit disappointing compared to BA, felt very cheap
This was really amazing, by and far the most comfortable bed I have every slept in, they offer a turn down service when ever you like. and they put a very thick mattress on the seat/ bed, this makes for a very soft and comfortable sleep. There is plenty of space, and I had no problem sleeping on my side.
They also have a kind of bar area upstairs, whoever designs this has obvious never been on a virgin flight, as this bar is useless, just on big long rigid seat, no one used it. Shame, as could have been a great space. I think for a bar to work on a flight, they need to have someone behind serving drinks
On the return leg, I used the Qantas lounge in Sydney, and this is probably my favorite lounge in the world, just beating the clubhouse I think! The spa is great, and the food services in the dinning area also of very high standard.
An excellent experience, I could not really find any faults with 1st class on qantas A380. If I had to chose again; and price was not an issue, and would happily fly with them.