abrelosojos
Topic Author
Posts: 4050
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LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 5:27 pm

Feedback always appreciated.

Please let me know if you like the new banner format



I > Background:
So after spending an amazing week in Socotra (Yemen), it was time to go to Rapa Nui. Probably not the most conventional city pair (wonder if MIDT will capture my SCT to IPC data), but this was my vacation. I had then EK on SAH-DXB-GRU, and then connected on to LAN on GRU-SCL-IPC. Return was IPC-SCL-CCS. This report will focus on the return sector.

There has been several IPC trip reports – but it seems that none originates in IPC. I might be wrong. Anyway, here is my own take of this unique route.

II > Pre-Flight:

a) Before Airport:
LAN is a Santiago, Chile based airline that has evolved from its strictly Chilean roots to become a pan-American entity. In a continent lacking consistent service, LAN has carved a niche by not necessarily providing amazing service … but by providing a consistent and reliable product that gets you from point A to B without any significant headaches. It is an extremely well-managed airline, and has some great staff members in its route planning and revenue management team. Moreover, it has a strong sales team in key markets and a visionary leadership … which seems to be non-existent in Latin America.

Ticketing for the flight was done on the extremely well designed and easy to use LAN website at www.lan.com. The site is crisp and clear, and one can view their booking later and do modifications. Additionally, it allows online check-in and my biggest requirement, seat selection! Though, exit row seats cannot be selected even for LAN “Comodoros” … and even during on-line check-in.

b) At Airport:
After an amazing time in Rapa Nui, it was time to leave. We had a rental car and were able to drop it at the unique and open terminal at IPC. All bags are scanned prior to check-in and the large queue took forever to process. We avoided the long check-in queue due to me being a “Comodoro” (the most pretentious name of “status”). The check-in agent was very sweet and did her best to accommodate the three of us in seats together. Moreover, when asked, she went out of her way to find me LAN bag stickers – including going to the back office. Ultimately, though she was not able to find the same, I was impressed by her niceness.

Check-in done, we went through security to the open waiting area with a nice café and great views of the tarmac. It was cool seeing the 763 land and being brought so close to us. The entire feeling was nice and relaxing … despite having partied hard the night before and having a severe hangover.

Anyways, boarding was very haphazard and probably the worst “mob” scene I have witnessed in a while. I thought it was strange as more people should be “relaxed” after a vacation. LAN did not have any priority boarding for J passengers, or “elite” members. All very disappointing.

The walk to the aircraft was one last photo opportunity and a great chance to take in the scenery. Upon entering, there were no real welcomes – and the crew seemed distracted. There were nowhere in the Y cabin and the chaotic boarding meant a delay of over 20 minutes to get off. Y load was 85%.

>Airport - External:

(Rapa Nui Airport)
Check-in:

(Check-in)


Airport - Internal:
(Internal)


(FIDS)
NO FIDS … well, the airport kind of has none.

(Post Security @ IPC)


Scenes of the tarmac:

(Arrival of our bird – the day before)


Lounge

NONE

Boarding:

(Area: Best in the world!)



(“ILBST” Very much in action)


III> In-Flight:

a) Service Schedule + Impressions:
Lunch service after take-off. One water run prior to landing.

b) Aircraft + Seats:
LAN Chile’s 763’s were well maintained and sported the 80th anniversary logo. I like LAN’s corporate colors and think that their aircraft look extremely smart. Inside, their cloth seats were relatively comfortable and featured above-average pitch. Seat recline was generous and definitely above industry average. Also impressive was the level of cleanliness throughout the cabin including in the bathrooms. Definitely good value for Y class.

Aircraft:

(763 @ tarmac @ IPC. Night shots at arrival. I love how the colors were!)

*

*

*


Views from Aircraft:


NONE

General Seat Views + Seat Legroom
(Seat controls)
NONE

(Front of seat)


(Decent legroom …)


(Blanket provided – lots of problems of theft of blankets in Chile?)


Seat Recline + Angle View:


*


Cabin:


*


(Bathroom Amenities)
NONE



c) Meal + Beverage:
Meal service was lunch and consisted of two options – pasta or fish. The fish was salmon served with nondescript salad and very mushy mashed potatoes. The salmon itself was not bad … just strange to have got the identical meal on the inbound sector as well. The bread was extremely hard; and, the dessert sugary. Overall, a rather disappointing affair. Compensating for this was a generous beverage service including several wine and hard liquor options.

(Meal)


(@ Galley)


d) Inflight Entertainment:
LAN is definitely the market leader when it comes to IFE in Latin America. I recognize this does not say much … but, credit should be given to the airline for investing above what is required to do business in the continent. Their IFE system “IN” features around 43 movies, and the collection is actually pretty impressive. What is shocking however is that none of the movies are from Latin America or other parts of the world. It is sad that we in Latin America spend so much time being defensive about the use of Spanish and whine about being influenced by the U.S., and cannot find any movies to offer in the language. There are some great movies coming out of Mexico, Brasil, Argentina, etc. … why can’t we showcase these movies? I hope someone in LAN is reading this and actually does something to change this. While reviewing their IFE selection, perhaps LAN can also recognize that we exist in a larger global society and give us some movies from around the world? Ok, rant over. Hehe. Besides the IFE, LAN’s in-flight magazine is also good and the approx. 5 hour flight passed by fast.


*

*


(A whole lot of water)

(Good music collection)


(“In-flight magazines”, Boarding Passes, etc. – Can someone please explain why I got a RB ticket-jacket by the agent in FIH?)


e) Crew:
This continues to be my biggest pet peeve about LAN. While my last reviewed LAN flight (J class on YYZ-JFK), LAN had decent crew, this flight saw the crew revert back to behavior that I see on LAN everytime … and I usually put in over 75,000 miles on the airline. Indifferent crew who efficiently do their mandated service and then hide in the galley gossiping. While the Chileans are not known in the Continent for being the most gregarious group, the LAN crew can do a little bit by going beyond and being a little more welcoming. Would it really hurt to be in the cabin during boarding? Would it really hurt to smile? Would it really hurt to care about the passengers instead of throwing down the meal? Would it really hurt to actually answer the call button? If LAN Chile cannot figure it out, send the crew for some training to LAN Argentina, or LAN Ecuador, or LAN Peru! I know this sounds harsh … but the Argentineans, Peruvians, and Ecuadorians who I have had as crew have a sense of warmth that is missing from the mother carrier.

I know LAN is capable of producing good crews. At the end of the flight, one of the crew members had their first flight … it was touching when the senior purser made an announcement of this and asked passengers to clap in her recognition. Why can’t this kind of warmth be displayed towards the passengers?

IV> Post-Flight:
Santiago airport is a pleasant affair. Arrivals into the domestic terminal was fast. Bags came relatively quickly and we were on the curb within 35 minutes.


V> Impressions + Scores:
LAN gets the job done. Their Y class hardware is actually very good with comfortable Y seats, generous legroom, and good recline. Moreover, they have an industry-leading (in Latin America) IFE that sets them apart (ok, so they should have better movies). Where LAN failed to deliver is on the “softer” things. While the food could be improved, more immediately something needs to be done with their robotic crew who have zero iota of charm. LAN might not be a world benchmark airline; however, it still is probably one of the best carriers out of Latin America. Definitely would fly them again … a thump up.




VI> Other Trip Reports:

PREMIUM:
8.66: Brussels Airlines (93): FIH-BRU: 01/2010
8.64: Turkish Airlines (59): JFK-IST: 11/2008
8.63: Jet Airways (88): JFK-BRU: 10/2009
8.61: Air Canada (49): YYZ-SCL: 06/2008
8.54: Turkish Airlines (77): GRU-DKR-IST: 04/2009
8.30: Jet Airways (74): KWI-BOM: 04/2009
8.23: United Airlines (72): SFO-SYD: 03/2009
8.11: Aeroflot (33): MOW-DEL: 09/2007
8.05: Air India (80): CCU-JFK: 06/2009
8.04: Korean Air (40): NRT-ICN: 10/2007
8.02: Delta Airlines (24): JFK-CDG: 08/2007
7.64: Royal Jordanian (91): AMM-YUL: 12/2009
7.46: LAN (55): YYZ-JFK: 09/2008
7.82: Singapore Airlines (06): EWR-SIN: 09/2006
7.25: Iran Air (88): BOM-IKA: 12/2009
7.23: Virgin Atlantic (81): BOS-LHR: 07/2009
7.14: Swiss (52): SCL-GRU: 06/2008
7.11: Austrian (79): VIE-JFK: 06/2009
7.07: Privatair (84): BOM-FRA: 08/2009
7.02: Qatar (68): DOH-JFK: 01/2009
6.96: Etihad (61): JFK-AUH: 12/2008
6.93: Delta Airlines (18): SEA-JFK: 11/2006
6.84: ConViasa (65): CCS-DAM: 01/2009
6.81: Air Canada (17): ICN-YYZ: 10/2006
6.70: KLM (32): EBB-AMS: 08/2007
6.36: Privatair (60): MUC-BOS: 12/2008
6.25: Korean Air (45): NAN-ICN: 10/2007
6.21: Iberia (87): BOS-MAD: 10/2009
6.11: TAP Portugal (53): GRU-OPO: 06/2008
6.00: Gulf Air (75): BOM-BAH: 04/2009
5.88: African Express (89): DXB-NBO: 11/2009
5.75: Singapore Airlines (16): CCU-SIN: 10/2006
5.64: NorthWest (46): ICN-NRT-SEA: 10/2007
5.46: Icelandair (83): KEF-BOS: 08/2009
5.39: LOT (54): WAW-JFK: 06/2008
5.21: Egypt Air (73): CAI-IST: 02/2009
5.07: TACA (66): JFK-SAP: 01/2009
4.42: Air France: CDG-JNB (25): 08/2007

ECONOMY: Long + Medium:
9.26: Air India (48): JFK-DEL: 02/2008
7.38: Avianca (01): BOG-LIM: 07/2006
7.07: Sri Lankan (62): KWI-CMB: 12/2008
7.00: LAN Chile (94): IPC-SCL: 01/2010
6.41: Avianca (78): JFK-BOG: 05/2009
6.41: American Airlines (58): LHR-BOS: 11/2008
6.39: Condor (85): SEZ-FRA: 09/2009
6.26: Jet Blue (21): CUN-JFK: 02/2007
6.06: Air Canada (04): YYZ-YVR: 09/2006
5.89: USA 3000 (19): PUJ-BDL: 01/2007
5.85: Spanair (69): MAD-LPA: 02/2009
5.79: Air New Zealand (42): RAR-NAN: 10/2007
5.52: Aerolineas (86): USH-AEP: 10/2009
5.46: TAP Air Portugal (23): OSL-LIS: 05/2007
5.19: Air Europa (70): LPA-MAD: 02/2009
5.16: Iberia (71): MAD-BOS: 02/2009
5.11: Air China (82): FRA-PEK: 08/2009

ECONOMY: Short
8.56: Paramount Airways (38): BLR-MAA: 09/2007
8.56: Kingfisher (64): HYD-CCU: 12/2008
8.24: Kingfisher (14): IXA-GAU: 10/2006
7.87: Indian (34): BOM-MAA: 09/2007
7.72: Alliance Air (13): CCU-IXA: 10/2006
7.57: Indian Airlines (10): DEL-CCU: 09/2006
7.23: West Jet (03): YYC-YVR: 09/2006
7.15: JetLite (37): BOM-GOI: 09/2007
6.70: Spice Jet (09): CCU-DEL: 09/2006
6.63: Air Fiji (44): NAN-SUV: 10/2007
6.63: Jazeera (67): DAM-KWI: 01/2009
6.58: Air Tran (02): EWR-MDW: 08/2006
6.48: Air India Express (63): CMB-MAA: 12/2008
6.44: CO Micronesia (39): ROR-YAP: 10/2007
6.41: Pacific Sun (43): NAN-SUV: 10/2007
6.37: Skybus (47): SWF-CMH: 02/2008
6.33: Kenya Airways (29): NBO-BJM: 08/2007
6.33: Sky Europe (56): LTN-BTS: 10/2008
6.31: Indigo (15): GAU-CCU: 10/2006
6.31: easyJet (57): BUD-LTN: 11/2008
6.22: Air Link Swazi (28): MTS-JNB: 08/2007
6.22: Air India (36): HYD-BOM: 09/2007
6.13: Adam Air (07): SIN-CGK: 09/2006
6.13: Air Rarotonga (41): RAR-AIT: 10/2007
6.00: Transairways (27): INH-MPM: 08/2007
5.95: Air Canada (05): ALB-YYZ: 09/2006
5.85: SAS Norge (22): OSL-AES: 05/2007
5.81: LAM Mozambique (26): JNB-MPM: 08/2007
5.69: Air Deccan (12): IXZ-CCU: 10/2006
5.67: Rwanda Air Exp (30): KGL-NBO: 08/2007
5.37: Felix Airways (92): SCT-SAH: 12/2009
5.11: Aero Republica (76): BOG-CCS: 04/2009
5.07: Go Air (35): MAA-HYD: 09/2007
5.00: Sky Airline (51): IQQ-SCL: 06/2008
4.96: Valuair (08): CGK-SIN: 09/2006
4.78: Air Comet Chile (50): SCL-IQQ: 06/2008
4.74: Fly 540 (31): MYD-LAU: 08/2007
4.33: Viva Aerobus (20): ELP-MTY: 02/2007
4.11: Air Sahara (11): CCU-BOM: 09/2006

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul)
(Note on Date: Dates are modified to be +/- 3 days from actual flight date to not reveal actual flight pattern)

VII> Other Pictures:
NONE

[Edited 2010-03-14 10:30:04]
Live, and let live.
 
RAFVC10
Posts: 1344
Joined: Tue Sep 06, 2005 9:48 pm

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 5:40 pm

Hola Abrelosojos,

as always said about your trip reports: amazing!!

Hope once I can fly like you around the world making this fabulous photos and spending my time in one of my favourites hobbies: fly in many aircrafts.

Regards,

Gerard
El dia que los gilipollas vuelen, no podremos ver la luz del sol!
 
Flightsimboy
Posts: 1498
Joined: Sun Sep 11, 2005 12:49 pm

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 6:52 pm

Quoting abrelosojos (Thread starter):
Please let me know if you like the new banner format


It's really nice. A kind of glimpse of what is to come  
Quoting abrelosojos (Thread starter):
Probably not the most conventional city pair (wonder if MIDT will capture my SCT to IPC data), but this was my vacation. I had then EK on SAH-DXB-GRU, and then connected on to LAN on GRU-SCL-IPC.

That journey is more like a vacation in itself!!

Quoting abrelosojos (Thread starter):
(Arrival of our bird – the day before)


Stunning shot!!

Quoting abrelosojos (Thread starter):
What is shocking however is that none of the movies are from Latin America or other parts of the world. It is sad that we in Latin America spend so much time being defensive about the use of Spanish and whine about being influenced by the U.S., and cannot find any movies to offer in the language. There are some great movies coming out of Mexico, Brasil, Argentina, etc. … why can’t we showcase these movies?

That is quite bizzare for a Latin American airline. Not everyone on board speaks English, so movies in the Spanish language is definitely a must!!

Quoting abrelosojos (Thread starter):
This continues to be my biggest pet peeve about LAN. While my last reviewed LAN flight (J class on YYZ-JFK), LAN had decent crew,

Would love to take that route someday, hopefully with points, considering LAN is part of the One World Alliance. Another trip to SYD on QF should give me enough miles to do this route. Someday!!

Quoting abrelosojos (Thread starter):
I know LAN is capable of producing good crews. At the end of the flight, one of the crew members had their first flight … it was touching when the senior purser made an announcement of this and asked passengers to clap in her recognition.

That was a really nice gesture. Needless to say I'd have applauded the loudest lol, and personally wished the FA all the best in her career ahead.
 
caleb1
Posts: 515
Joined: Sat Nov 29, 2008 1:51 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 7:41 pm

I really enjoyed this report. It is very well written and the photos and accompanying text are nicely presented. Do you also plan to post a TR for the flights taken on Emirates? I hope so. Again, job well done!
 
ba319-131
Posts: 8166
Joined: Sat Jan 13, 2001 1:27 pm

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 8:02 pm

Hi Alex,

Nice report & pictures - as usual  

LAN is a carrier I very much whish to fly, not sure when or where to/from but it is on the list, perhaps 2011 if I manage to fit a trip to South American in my ever growing list of placed I feel a need to visit.

The food looked a little dissapointing, but I don't travel much in Y so perhaps I'm getting out of touch with what is served?

Quoting abrelosojos (Thread starter):
Please let me know if you like the new banner format

- Hmm, not sure, like the idea but not totally sold on it, not sure why, sorry.

Quoting abrelosojos (Thread starter):
I like LAN’s corporate colors and think that their aircraft look extremely smart

- Agreed, one of the best looking liveries on the planet, along with Aeroflot.

As per the earlier poster, despite a derth of EK TR's, I'd quite happily read your's if you took notes.

Regards

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
PlaneHunter
Posts: 6525
Joined: Tue Mar 14, 2006 3:17 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 8:25 pm

Hi Alex,

great report as usual, you never stop to amaze me (and many others, I'm sure) with your travels. LA is an airline which I'd really like to try. Maybe I'll have a look at the FRA-MAD-FRA service later this year.

Quoting abrelosojos (Thread starter):
LAN Chile’s 763’s were well maintained and sported the 80th anniversary logo.

Many of these birds are quite new actually.

Quoting abrelosojos (Thread starter):
Blanket provided – lots of problems of theft of blankets in Chile?

Interesting, never seen that before. So do they have sensors at the doors?

Quoting abrelosojos (Thread starter):
Meal service was lunch and consisted of two options – pasta or fish. The fish was salmon served with nondescript salad and very mushy mashed potatoes. The salmon itself was not bad … just strange to have got the identical meal on the inbound sector as well. The bread was extremely hard; and, the dessert sugary. Overall, a rather disappointing affair.

Bad to hear - the presentation is really good.

Quoting ba319-131 (Reply 4):
- Hmm, not sure, like the idea but not totally sold on it, not sure why, sorry.

I have to agree. It's a good idea, but the structure could be clearer.


PH
Nothing's worse than flying the same reg twice!
 
Comeflywithme
Posts: 249
Joined: Sun Sep 10, 2006 7:51 pm

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 8:26 pm

Thanks for this interesting report.

Food looked not too bad for economy on what is a relatively short flight I have to say and not much worse than the likes of a Biz Class meal in Europe...free booze as well.
I agree about cabin crew not smiling and doing the disappearing act....seems to be becoming quite common nowadays with many carriers sadly. Poor show all round.
 
chepos
Posts: 5969
Joined: Sat Dec 02, 2000 9:40 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 9:23 pm

Thank you for sharing!
I flew on LAN last May between EZE and SCL, I had the same experience with the crew (flight opb Lan peru). Crews were cold, smiles were not common and they were sometimes downright nasty to passengers. A flight attendant screamed at a passenger for not untangling his headphones while she was picking them up. But being fair to LAN I have had very similar experiences with COPA cabin crews.. That being said LAN along with Copa, Aeromexico, Mexicana and TAM they are the shinning stars of Latin American aviation, but they are not known for stellar inflifht service- but for thier reliability.

Regards,

Chepos
Fly the Flag!!!!
 
FLIEGER67
Posts: 5195
Joined: Tue Sep 16, 2003 4:43 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 9:54 pm

Hey, Alex,

another interesting story from you´re point of view together with nice pictures.

I´d love to go somedays to Rapa Nui and also on LAN, no question.

Greetings,
Markus (FLIEGER67)
Tripreporter.net
 
lychemsa
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 11:10 pm

So is it worth visiting Easter Island? It is 5 hours away from the mainland and pretty expensive to get to, in $$$ or Award miles. Thanks.
 
User avatar
NZ107
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 14, 2010 11:32 pm

Hi Alex,

Another very interesting TR with great photos. Thanks for sharing!

Quoting abrelosojos (Thread starter):
Please let me know if you like the new banner format

It's very informative but I agree with Mark and PH that it could probably be tweaked and made clearer for next time. The clearness seems to be a resizing issue rather than anything else and once that's solved, it seems as though it'll be a nice addition.


The cabin looks great with the new 777 style overhead bins and the seats look just as nice too. Interesting how the PTV is only touch screen.

Quoting abrelosojos (Thread starter):
(A whole lot of water)

You'd think that they'd zoom out a little..


Looks like a really nice flight - wouldn't mind trying them out on AKL-SYD but they leave at a ridiculously early time!


Regards,
Nicholas
It's all about the destination AND the journey.
 
bps3458
Posts: 525
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Mon Mar 15, 2010 1:15 am

Hi Alex,

another superb trip report even though I am not too sure about your new banner. After years of flying to/from Asia, North America and Europe it is finally time for my first trip to South America. Will be flying LA 800 & LA 754 from AKL via SCL to GRU in business on Easter Sunday (QF 115 from BNE to AKL).

Am really looking forward to this first trip on LA. My initial impression is that the hardware such a aircraft, cabin, IFE are top notch while the food and cabin crew can be hit or miss. Will really be interesting to see how they compare to frequently travelled airlines such as QF, SQ, EY.

Keep on writing as I really look forward to your trip reports.

Cheers from Brisbane,

Peter
 
crosswinds21
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Mon Mar 15, 2010 3:37 am

Great report. You said that there probably haven't been any TRs originating in IPC. I do have some photos from when I flew IPC-PPT-AKL. After reading your report, it's making me want to dig those photos up and do a brief report. I just might. Question for you: in the photo of the moving map, why is the plane flying west? Or was this right after you had just taken off from Easter Island? Also, I do agree with you about the flight crew, although on my 2 flights, I did have a somewhat better experience.
 
EC001
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Mon Mar 15, 2010 9:31 pm

Bonjour Alex!

Very good TR (again   ) By the way, you have some nice french!

I loved the photos, and, On must say that the boarding "gate" at Rapa Nui Airport is so exotic! wow,

LAN seem to have a nice IFE system (compared to some of our european flag carriers!)

Hasta luego!

orian
 
The777Man
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Tue Mar 16, 2010 4:33 am

Quoting abrelosojos (Thread starter):
I had then EK on SAH-DXB-GRU, and then connected on to LAN on GRU-SCL-IPC

Amazing routing for going from one adventure to the next one! !!!

I would really like to go visit Easter Island and hope to do so one day, looks amazing!

The pics of the aircraft at night looks fantastic!

LA looks okay service wise but nothing really special.

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
abrelosojos
Topic Author
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RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 28, 2010 9:41 am

Quoting RAFVC10 (Reply 1):
Hope once I can fly like you around the world making this fabulous photos and spending my time in one of my favourites hobbies: fly in many aircrafts.

= Gerard, as they say, when there is a will .... besides, I have seen you travel quite a fair amount.

Quoting flightsimboy (Reply 2):

It's really nice. A kind of glimpse of what is to come

= Thanks.

Quoting flightsimboy (Reply 2):

Stunning shot!!

= Thanks. I was happy because I am not much of a photographer.

Quoting flightsimboy (Reply 2):

That is quite bizzare for a Latin American airline. Not everyone on board speaks English, so movies in the Spanish language is definitely a must!!

= They did have the movies with Castellano subtitles though.

Quoting flightsimboy (Reply 2):

That was a really nice gesture. Needless to say I'd have applauded the loudest lol, and personally wished the FA all the best in her career ahead.

= I did.

Quoting caleb1 (Reply 3):
Do you also plan to post a TR for the flights taken on Emirates? I hope so. Again, job well done!

= Why is everyone so curious about an EK report from me? Anyways, one is coming soon ...

Quoting ba319-131 (Reply 4):
The food looked a little dissapointing, but I don't travel much in Y so perhaps I'm getting out of touch with what is served?

= LOL. Snob  .

Quoting ba319-131 (Reply 4):

- Hmm, not sure, like the idea but not totally sold on it, not sure why, sorry.

= Thanks for the honesty. I am going to tweak it a bit. I wanted to put in something different.

Quoting ba319-131 (Reply 4):

As per the earlier poster, despite a derth of EK TR's, I'd quite happily read your's if you took notes.

= One coming soon ...

Quoting PlaneHunter (Reply 5):
Maybe I'll have a look at the FRA-MAD-FRA service later this year.

= PH, I have done the segment ... and it is dirt cheap in J. I think I paid like 100 Euros one way!

Quoting PlaneHunter (Reply 5):

Interesting, never seen that before. So do they have sensors at the doors?

= Interesting question. Perhaps someone who knows LAN can answer?

Quoting PlaneHunter (Reply 5):
I have to agree. It's a good idea, but the structure could be clearer.

= Noted.

Quoting comeflywithme (Reply 6):
I agree about cabin crew not smiling and doing the disappearing act....seems to be becoming quite common nowadays with many carriers sadly. Poor show all round.

= Yup.

Quoting chepos (Reply 7):
A flight attendant screamed at a passenger for not untangling his headphones while she was picking them up. But being fair to LAN I have had very similar experiences with COPA cabin crews.. That being said LAN along with Copa, Aeromexico, Mexicana and TAM they are the shinning stars of Latin American aviation, but they are not known for stellar inflifht service- but for thier reliability.

= That is the true problem of Latin airlines. We have such low expectations due to a history of poor service that once we receive something reliable, we make it the gold standard. I hope one day we get a carrier like MH, SQ, 9W, or so.

Quoting FLIEGER67 (Reply 8):

I´d love to go somedays to Rapa Nui and also on LAN, no question.

= Markus, GOOO  !

Quoting lychemsa (Reply 9):
So is it worth visiting Easter Island? It is 5 hours away from the mainland and pretty expensive to get to, in $$$ or Award miles. Thanks.

= Yes  .

Quoting NZ107 (Reply 10):
It's very informative but I agree with Mark and PH that it could probably be tweaked and made clearer for next time. The clearness seems to be a resizing issue rather than anything else and once that's solved, it seems as though it'll be a nice addition.

= Nicholas, the next one would be a little different.

Quoting bps3458 (Reply 11):
Am really looking forward to this first trip on LA. My initial impression is that the hardware such a aircraft, cabin, IFE are top notch while the food and cabin crew can be hit or miss. Will really be interesting to see how they compare to frequently travelled airlines such as QF, SQ, EY.

= Peter, LA does not need to be. That is part of the problem.

Quoting EC001 (Reply 13):
By the way, you have some nice french!

= Orion, my undergraduate was in Paris ...

Quoting The777Man (Reply 14):
I would really like to go visit Easter Island and hope to do so one day, looks amazing!

= Again, GOOO  .

Thanks for reading all. I have quite the backlog of reports ... uugh!

Saludos,
A.
Live, and let live.
 
PlaneHunter
Posts: 6525
Joined: Tue Mar 14, 2006 3:17 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Mar 28, 2010 8:05 pm

Quoting abrelosojos (Reply 15):
PH, I have done the segment ... and it is dirt cheap in J. I think I paid like 100 Euros one way!

Very cheap indeed - I'll definitely check the J fare, too.


PH
Nothing's worse than flying the same reg twice!
 
Avianca
Posts: 5292
Joined: Tue Jan 25, 2005 5:33 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sat Oct 16, 2010 5:24 am

Hi Alex, really nice report, just booked a flight on the new LP flights... amazing fare under 300 USD ex LIM... appreciate some hints for the stay... (4.5 days)

cheers
Avianca
Colombia es el Mundo Y el Mundo es Colombia
 
abrelosojos
Topic Author
Posts: 4050
Joined: Sun May 29, 2005 6:48 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sat Oct 16, 2010 10:57 pm

Quoting Avianca (Reply 17):
Hi Alex, really nice report, just booked a flight on the new LP flights... amazing fare under 300 USD ex LIM... appreciate some hints for the stay... (4.5 days)

cheers
Avianca

= WOW! Hmm ... how long are you going to stay? How much are you willing to pay?

Saludos,
A.
Live, and let live.
 
Luftfahrer
Posts: 976
Joined: Sun Mar 15, 2009 11:27 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sat Oct 16, 2010 11:36 pm

Alex, you never cease to impress me with your interesting routings, excellent writing and detailed reports... you "open the eyes" indeed! If I had to pick a South American carrier to fly on, LAN Chile would probably my number one choice. It looks to me as though their Boeing 767 interior product is among the best in the world for this aircraft type... maybe along with Air Canada? Beyond that, it's great to see they have many recently-delivered frames in their fleet. The 767 is such a great aircraft, last but not least due to the 2-3-2 layout in Economy class.

Quoting abrelosojos (Thread starter):
(Blanket provided – lots of problems of theft of blankets in Chile?)

So when is this alarm supposed to go off?  

[Edited 2010-10-16 17:00:25]
'He resembled a pilot, which to a seaman is trustworthiness personified.' Joseph Conrad
 
Avianca
Posts: 5292
Joined: Tue Jan 25, 2005 5:33 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sun Oct 17, 2010 10:43 pm

Quoting abrelosojos (Reply 18):
WOW! Hmm ... how long are you going to stay? How much are you willing to pay?

well its for 4 nights, we are totally 3 persons, and the hostel, hotel should be as cheap as possible...

 
Colombia es el Mundo Y el Mundo es Colombia
 
akhmad
Posts: 2498
Joined: Sat Sep 03, 2005 2:20 pm

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Mon Oct 18, 2010 5:49 pm

Hi A.,

What a brilliant idea to go all the way to Rapa Nui from Socotra for a holiday. I got excited as you included LAN flights in your journey. I was curious about their overseas on board service.

I visited LAN website several times for their FRA-MAD leg and was impressed by the ease to navigate through it. At that stage, I did not know the other features you mentioned yet.

The IPC check-in agent was a gem. She reminded me at Dewi, our QR check-in agent in DPS. Going out her way to please her customers.

The Y cabin looked immaculate. Look what a legroom it has! 34 inch?

About the senior purser, I think he or she is the most exemplary one to others by highlighting the junior colleague on the flight.

Thanks for sharing.

Cheers,
Suryo
Friends forever
 
ALexeu
Posts: 1446
Joined: Tue Oct 16, 2007 9:01 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Tue Oct 19, 2010 1:58 pm

Hi Alex,

Excellent and exotic trip report! I cant believe you flew all the way from Socotra to Easter Island!!
IPC-SCL flight seems to be full. Is it mostly Chilean tourists? I know Rapa Nui is part of Chile, but did you have to go through some sort of customs, immigration or agricultural control (like from US Mainland to Hawaii or West Malaysia to East Malaysia)?

Regards, Alex
 
abrelosojos
Topic Author
Posts: 4050
Joined: Sun May 29, 2005 6:48 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sat Dec 04, 2010 1:06 am

Quoting Luftfahrer (Reply 19):

Alex, you never cease to impress me with your interesting routings, excellent writing and detailed reports... you "open the eyes" indeed! If I had to pick a South American carrier to fly on, LAN Chile would probably my number one choice. It looks to me as though their Boeing 767 interior product is among the best in the world for this aircraft type... maybe along with Air Canada? Beyond that, it's great to see they have many recently-delivered frames in their fleet. The 767 is such a great aircraft, last but not least due to the 2-3-2 layout in Economy class.

= I don't know if its industry leading, but it surely has one of the better hard products on their aircraft. I prefer LA's JCL in their 763 to AC. Also, I remember KQ having a good cabin - though, LA's IFE is superior.

Quoting Luftfahrer (Reply 19):
Quoting abrelosojos (Thread starter):
(Blanket provided – lots of problems of theft of blankets in Chile?)

So when is this alarm supposed to go off?  

= It is Chile ... I did not want to try. Do you think it might be at exit?

Quoting Avianca (Reply 20):
Quoting abrelosojos (Reply 18):
WOW! Hmm ... how long are you going to stay? How much are you willing to pay?

well its for 4 nights, we are totally 3 persons, and the hostel, hotel should be as cheap as possible...

 

= Did you get my email? Please write directly - I have a fantastic boutique hotel. When are your dates again?

Quoting akhmad (Reply 21):
What a brilliant idea to go all the way to Rapa Nui from Socotra for a holiday. I got excited as you included LAN flights in your journey. I was curious about their overseas on board service.

= I know. I wonder if my itinerary would show up on the MIDT tapes.

Quoting akhmad (Reply 21):
About the senior purser, I think he or she is the most exemplary one to others by highlighting the junior colleague on the flight.

= Ya. Especially good because usually LA crew are hit or miss.

Quoting AlexEU (Reply 22):
I know Rapa Nui is part of Chile, but did you have to go through some sort of customs, immigration or agricultural control (like from US Mainland to Hawaii or West Malaysia to East Malaysia)?

= Nope.

Saludos.
A.
Live, and let live.
 
Avianca
Posts: 5292
Joined: Tue Jan 25, 2005 5:33 am

RE: LAN Chile LA 842: 02/JAN/10: IPC-SCL: Y Cabin

Sat Dec 04, 2010 1:58 am

Quoting abrelosojos (Reply 23):
= Did you get my email? Please write directly - I have a fantastic boutique hotel. When are your dates again?

nope, I will resend you my actual e-mail via pm... it is from 26 to 30 of January...

thanks!
Avianca
Colombia es el Mundo Y el Mundo es Colombia

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