abrelosojos
Topic Author
Posts: 4049
Joined: Sun May 29, 2005 6:48 am

China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Tue Aug 10, 2010 11:43 pm

Feedback always appreciated.




I > Background:
I recently found myself in a week long intense engagement in Lagos. There are very few cities that get on my nerves so fast … and sadly, Lagos is one of them. So, I looked forward to my weekend and decided to “reward” myself with a beach break to the Maldives to reenergize myself. Now, the cheapest option would have been to fly Emirates via DXB. However, given my recent luck with them, and the presence of an “exotic” option meant that I had to go for a different choice. Yes, you’ve guessed it … China Southern’s rather “random” routing of LOS-DXB which continues to CAN.

While I believe there have been a couple of reports on China Southern (mostly on their intra-Asia offerings), I believe this would be the first coverage of their trans-continental operation, of their JCL product, and the first international coverage out of Lagos … surely, I am wrong here … this is a city of 16 million people?!

II > Pre-Flight:

a) Before Airport:
China Southern Airlines is a Guangzhou based airline operateing domestic, regional and international services. It is amongst the world’s top 5 airlines (by passenger carried), and is a member of the SkyTeam alliance. It hubs from CAN and PEK with several other focus cities in China. It has an impressive international operation to 65 cities with destinations served mainly from CAN and PEK.

Chinese airlines are not known to maintain stellar websites, and China Southern was no exception. China Southern’s website at www.csair.com had a lot of glitches and I was unable to actually buy the ticket on the site. I later recreated the itinerary on Expedia who also offered me a seat selection option. Not a good start!

b) At Airport:
China Southern uses the international terminal 1 @ Murtala Mohamad Airport in Lagos where I expected there to be significantly more security than there was … especially after all the drama of last year’s failed plot on the DL 330. Keeping this in mind, I showed up at the airport almost 3 hours before … something I rarely do. Anyways, MMA has improved a ton and it now is far more representative of an airline belonging to one of Africa’s most important countries. Prior to check-in, one goes through a rather thorough passport and visa check. For the first time in all my travels, it was amusing to see our passports and visas photographed … apparently, there is such systematic flushing down of documents from here, they keep a record … so just in case you have flushed it town and seeking asylum, the know who you are. Sad what people have to go through to overcome adversity. Anyways, after this check, the very dour check-in agent checked me on to my flight and issued me my boarding pass and lounge access card. Not a single smile during the entire process and a perma-frown on her face which indicated that she’d rather be somewhere else.

That supposed security was never there … in fact, I cleared without a patting down … hmmm. Best part of the cursory check was as soon as I picked up my hand-bag from the X-Ray, the security dude smiled and said, “something for me”. Haha. What is up with this blatant bribe requests? I smiled back and said, “sorry … no money this time. Others have already claimed it”. We shared a laugh and he let me go.

MMA’s sterile area has a few options and I decided to catch up on my emails. CZ uses the “Skye” lounge and at this time in the afternoon, it was packed with Lebanese flying on the MEA flight to Beirut. They really do run this part of Africa. Anyways, after spending some time at the lounge, I made my way to the gate where CZ personnel conducted another security check. However, they were also not terribly interested and the whole thing felt cursory. I entered the sterile cabin and was greeted by a bunch of rather giggling cabin crew who took me to my seat. J load was barely 10%, and Y load was around 65%.


>Airport - External:

(Lagos Airport MMA1)

Check-in:



Airport - Internal:

*


(FIDS – no comments)


(a newer one – though, the old one had so much more grace)


(Post Security @ LOS)

*

*

Scenes of the tarmac:

NONE


Lounge

(Skye Lounge)

*

*
Boarding:

NONE


III> In-Flight:

a) Service Schedule + Impressions:
While on the ground, a beverage service was offered along with nice thick (branded) cold towels. Very refreshing. Slippers and amenity kits were already placed at each seat, along with headphones. While on the ground, orders for meal service were taken as well. After take-off, lunch was offered. 2 hours prior to arrival, another meal service was offered.

b) Aircraft + Seats:
China Southern’s A-330/200 was in immaculate condition. While the entire cabin did feel a little sterile, I did enjoy how clean everything was. While I did not venture into the Y-cabin, the bathrooms in the front were also kept super clean during the entire flight. The crew must be lauded for this!

The seat itself was a very average lie-flat seat … sort of reminded me of the seats on both Air France and Lufthansa. Does anyone know who the actual manufacturer is? Now, as many of you know, I am not a fan of these seats and I even prefer old-style J seats to these. The only decent angled J for me was on the old SQ. However, in CZ’s defense, I must say that you were getting an extremely good value on the seats. In seating position, the seats are great. In fact, by extending the leg-rest all the way, you can actually get a relatively nice cocoon shape which isn’t offered on many other lie-flat seats. But, in the lie-flat position, you struggle with the constant feeling of slipping away. Having said that, it did not have the awkward leg-rest which I found on PIA.

Aircraft:
(332 @ LOS)


Views from Aircraft:

(Terminal Building)


(ET on final approach)


(Crazy Lagos behind)


General Seat Views + Seat Legroom

(Seat)


(Seat controls)


(Legroom)


(Comfortable hangout position)


(Seat Area)


(Blanket)

Seat Recline + Angle View:

(Little cramped, but OK)

*


Cabin:


*


(Bathroom Amenities)


c) Meal + Beverage:
Drinks were served prior to take-off, and included the standard water/juice/champagne. The lead purser also took orders for meals at this point. There were no menus present – but, an option of 4 choices for both the “first meal” and the “second meal”. What was really nice was that she was super friendly in explaining all the Chinese dishes and even offered me the choice to have my “second meal” before my “first meal”.

The “first meal” consisted of a salmon sandwich platter, fruits, bread, a rather nasty dessert, and a main course – for which I chose Chinese chicken noodles. Now, the culinary experience was mixed. While the important things (sandwich and main) were absolutely delicious, the dessert left much to be desired. Also, the fruit was fresh … the bread a tad cold. Finally, CZ did not have the “refinement” which is such a trademark of other Asian carriers. The entire meal was served at one-go … odd for a day flight departing at around noon. It was one of the very rare times that I thought the tray was extremely cramped. Having said that, no one could complain about the quantity of food (almost twice what you would get on Lufthansa JCL), and also the 4 options for the main dish (chicken, beef, seafood, and vegetarian).

In between the two meals, my herbal Chinese green tea (look at the “first meal” picture) was consistently replenished. Actually, I was amazed at how pro-active the crew were in coming and checking the tea levels … and it wasn’t a cursory check. They would come and see if the glass was still hot, if the tea leaves were still plentiful, and then without asking, go and bring me a fresh glass. All pretty impressive! Also in between the two meals, a passenger could go to the self-help bar area and help themselves to an assortment of beverages and snacks. I actually got addicted to these Chinese snacks (see picture) and must have consumed half the supplies onboard. Could a Chinese A.Netter please point out what this snack is? Can I buy it in Europe or the U.S.? I assume finding it in Caracas would be a tad harder …..

“Second meal” happened two hours prior to arrival at DXB. Now, I got a platter of salad, dessert, bread, and an assortment of cheese and cold cuts. The presentation could have been much better … but I was content with the quantity of the meal. To my true surprise, that was actually only the appetizer! It was followed by another hot meal … and, again, I got to pick from a choice of 4 dishes. The Chinese vegetable and chicken curry was rather delicious and I was more than content by the overall meal.

I don’t remember the last time I was fed so well on a flight less than 8 hours. While the delivery and presentation lacked finesse, the sheer quantity and quality of the meal compensated more than enough. The only thing I would improve is the quality of dessert offerings, and add some choice!

(Prior to take-off)


(“First” meal / That tea would be constantly filled)


(Snack bar during flight)


(Snacks: Chinese A.Netters – what is this snack I’m obsessed with?)


(“Second” meal)

*


d) Inflight Entertainment:
IFE on China Southern really surprised me. I guess I had this pre-conceived notion of it being limited … but far from it. It consisted of around 40 movies in AVOD format. The quality and quantity of movies were diverse and I was amused to find the presence of a significant amount of French and Indian movies (kinda random). There was also an ample selection of TV shows and music choices – in fact, some of the music was very “Chinese” English selections. See the pictures below to form your own opinion. Another impressive thing about the IFE was the amount of information on China Southern, and the presence of duty-free on the screen.

While the quality of the head-set was not Bose-like, it was pretty good nevertheless. It is sort of what Lufthansa gives you … comes with the seat, and you put in your own cover. The in-flight magazine was glossy … but lacking a selection of well written English articles.

(IFE Screen)

*

*

*

*

*

*

*
(???)

*
(Smart map)

*
(Nearing the drying Lake Tchad)

*
(Route covered – weird flight pattern)

*
(Upon Arrival)

*
(Headphones + Controls)

*
(“In-flight magazines”, Boarding Passes, etc.)

*


e) Crew:
Probably the single most surprising aspect of my flight with China Southern came from the crew. In my past experience with Chinese crew, they have been mediocre without a deep understanding of customer service. This China Southern crew was hands-down the best I have encountered in all my flying with Chinese carriers. They were very “Asia-like” in their pro-active anticipation of customer needs, and doing significant follow-through. I liked how attentive they were during the boarding process, how they checked in with the passengers ever so often, the prompt response to the call button, and most importantly, a true desire to make the passenger feel at home. When I went to the self-service bar to pick my new favorite snack, a crew member immediately came to my seat with 4 more packets!

They were definitely a reserved lot, and not sure of what to do with compliments. When I went to the purser to report my observations, they were genuinely happy and each of them came by one after the other during the flight to thank me for my kind words. Aawww. True, they did not have the manicured perfection of the SIA girls, and they felt a tad inexperienced, but whatever was done, was done from the heart. This wins in my book every time.

Of course, the crew was not perfect. First of all, they could do with a serious crash course in English. I could barely understand some of their in-flight announcements, and even struggled to understand/communicate during one-on-one conversations.

By the way, I found out from the crew that CZ used to do very well on this flight until EK went double daily to LOS. Apparently, according to their management, this route is now done for “friendship purposes”. I love Chinese foreign policy and the explanation to the rank and file.

IV> Post-Flight:
Arrival into Dubai was smooth and I was profusely greeted and thanked as I disembarked. Dubai airport has become too big for its own good, and it took me a good 35 minutes to get landside from disembarkation.

NONE


V> Impressions + Scores:
Airline enthusiasts usually have a very pre-defined expectation from a carrier. This is based on our individual travels and from being connected to the aviation community. Every now and then, a carrier comes and surprises us and challenges our notion of them. This flight provided that China Southern was one of these carriers. To be honest, I did not have much expectation from the airline. I had flown several Chinese carriers (not CZ) for primarily intra-China and intra-Asia routes, and had been underwhelmed by their service delivery. Mostly, I felt the soft skills in customer service was sorely lacking.

On this instance, I am happy to have been proved wrong. China Southern has a solid product backed by a very good soft product (crew, meals, etc.), and complemented by an above-average hard product (seats, IFE, etc.). Of course, there is room for improvement … and this can start by them improving their abysmal booking site. However, the overall product offered is relatively impressive, and represent a strong value proposition for the customer.

China Southern becomes the first Chinese airline that I can say I will be flying again in the future. I will seek them out on competing routes and recommend others to do the same. A thumb and half up.



VI> Other Trip Reports:

PREMIUM:
8.66: Brussels Airlines (93): FIH-BRU: 01/2010
8.64: Turkish Airlines (59): JFK-IST: 11/2008
8.63: Jet Airways (88): JFK-BRU: 10/2009
8.61: Air Canada (49): YYZ-SCL: 06/2008
8.54: Turkish Airlines (77): GRU-DKR-IST: 04/2009
8.36: Kingfisher (98): BOM-HKG: 01/2010
8.30: Jet Airways (74): KWI-BOM: 04/2009
8.23: United Airlines (72): SFO-SYD: 03/2009
8.11: Aeroflot (33): MOW-DEL: 09/2007
8.05: Air India (80): CCU-JFK: 06/2009
8.04: Korean Air (40): NRT-ICN: 10/2007
8.02: Delta Airlines (24): JFK-CDG: 08/2007
7.64: Royal Jordanian (91): AMM-YUL: 12/2009
7.61: China Southern (103): LOS-DXB: 04/2010
7.57: Pakistan Airlines (102): ORD-BCN: 06/2010
7.46: LAN (55): YYZ-JFK: 09/2008
7.82: Singapore Airlines (06): EWR-SIN: 09/2006
7.25: Iran Air (88): BOM-IKA: 12/2009
7.23: Virgin Atlantic (81): BOS-LHR: 07/2009
7.14: Swiss (52): SCL-GRU: 06/2008
7.11: Austrian (79): VIE-JFK: 06/2009
7.07: Privatair (84): BOM-FRA: 08/2009
7.02: Qatar (68): DOH-JFK: 01/2009
6.96: Etihad (61): JFK-AUH: 12/2008
6.93: Delta Airlines (18): SEA-JFK: 11/2006
6.84: ConViasa (65): CCS-DAM: 01/2009
6.81: Air Canada (17): ICN-YYZ: 10/2006
6.70: KLM (32): EBB-AMS: 08/2007
6.52: Emirates (99): LHR-DXB: 02/2010
6.39: South African (97): EZE-JNB: 01/2010
6.36: Privatair (60): MUC-BOS: 12/2008
6.29: TAM Brasil (96): POA-EZE: 02/2010
6.25: Korean Air (45): NAN-ICN: 10/2007
6.21: Iberia (87): BOS-MAD: 10/2009
6.11: TAP Portugal (53): GRU-OPO: 06/2008
6.00: Gulf Air (75): BOM-BAH: 04/2009
5.88: African Express (89): DXB-NBO: 11/2009
5.75: Singapore Airlines (16): CCU-SIN: 10/2006
5.64: SATA Azores (101): BOS-PDL: 04/2010
5.64: NorthWest (46): ICN-NRT-SEA: 10/2007
5.54: Ethiopian Airlines (95): ADD-BOM: 01/2010
5.46: Icelandair (83): KEF-BOS: 08/2009
5.39: LOT (54): WAW-JFK: 06/2008
5.21: Egypt Air (73): CAI-IST: 02/2009
5.07: TACA (66): JFK-SAP: 01/2009
4.42: Air France: CDG-JNB (25): 08/2007

ECONOMY: Long + Medium:
9.26: Air India (48): JFK-DEL: 02/2008
7.38: Avianca (01): BOG-LIM: 07/2006
7.07: Sri Lankan (62): KWI-CMB: 12/2008
7.00: LAN (94): IPC-SCL: 01/2010
6.41: Avianca (78): JFK-BOG: 05/2009
6.41: American Airlines (58): LHR-BOS: 11/2008
6.39: Condor (85): SEZ-FRA: 09/2009
6.26: Jet Blue (21): CUN-JFK: 02/2007
6.06: Air Canada (04): YYZ-YVR: 09/2006
5.89: USA 3000 (19): PUJ-BDL: 01/2007
5.85: Spanair (69): MAD-LPA: 02/2009
5.79: Air New Zealand (42): RAR-NAN: 10/2007
5.52: Aerolineas (86): USH-AEP: 10/2009
5.46: TAP Air Portugal (23): OSL-LIS: 05/2007
5.19: Air Europa (70): LPA-MAD: 02/2009
5.16: Iberia (71): MAD-BOS: 02/2009
5.11: Air China (82): FRA-PEK: 08/2009

ECONOMY: Short
8.56: Paramount Airways (38): BLR-MAA: 09/2007
8.56: Kingfisher (64): HYD-CCU: 12/2008
8.24: Kingfisher (14): IXA-GAU: 10/2006
7.87: Indian (34): BOM-MAA: 09/2007
7.72: Alliance Air (13): CCU-IXA: 10/2006
7.57: Indian Airlines (10): DEL-CCU: 09/2006
7.23: West Jet (03): YYC-YVR: 09/2006
7.15: JetLite (37): BOM-GOI: 09/2007
6.98: Air Koryo (100): PEK-FNJ: 04/2010
6.70: Spice Jet (09): CCU-DEL: 09/2006
6.63: Air Fiji (44): NAN-SUV: 10/2007
6.63: Jazeera (67): DAM-KWI: 01/2009
6.58: Air Tran (02): EWR-MDW: 08/2006
6.48: Air India Express (63): CMB-MAA: 12/2008
6.44: CO Micronesia (39): ROR-YAP: 10/2007
6.41: Pacific Sun (43): NAN-SUV: 10/2007
6.37: Skybus (47): SWF-CMH: 02/2008
6.33: Kenya Airways (29): NBO-BJM: 08/2007
6.33: Sky Europe (56): LTN-BTS: 10/2008
6.31: Indigo (15): GAU-CCU: 10/2006
6.31: easyJet (57): BUD-LTN: 11/2008
6.22: Air Link Swazi (28): MTS-JNB: 08/2007
6.22: Air India (36): HYD-BOM: 09/2007
6.13: Adam Air (07): SIN-CGK: 09/2006
6.13: Air Rarotonga (41): RAR-AIT: 10/2007
6.00: Transairways (27): INH-MPM: 08/2007
5.95: Air Canada (05): ALB-YYZ: 09/2006
5.85: SAS Norge (22): OSL-AES: 05/2007
5.81: LAM Mozambique (26): JNB-MPM: 08/2007
5.69: Air Deccan (12): IXZ-CCU: 10/2006
5.67: Rwanda Air Exp (30): KGL-NBO: 08/2007
5.37: Felix Airways (92): SCT-SAH: 12/2009
5.11: Aero Republica (76): BOG-CCS: 04/2009
5.07: Go Air (35): MAA-HYD: 09/2007
5.00: Sky Airline (51): IQQ-SCL: 06/2008
4.96: Valuair (08): CGK-SIN: 09/2006
4.78: Air Comet Chile (50): SCL-IQQ: 06/2008
4.74: Fly 540 (31): MYD-LAU: 08/2007
4.33: Viva Aerobus (20): ELP-MTY: 02/2007
4.11: Air Sahara (11): CCU-BOM: 09/2006

(Note on Codes: Y – Economy, J – Business, F – First :: I/D – International/Domestic :: SR/MR/LR – Short/Medium/Long Haul)
(Note on Date: Dates are modified to be +/- 3 days from actual flight date to not reveal actual flight pattern)

VII> Other Pictures:

(Amenity Kit – the whitening product was a tad scary)
Live, and let live.
 
Blythy
Posts: 2
Joined: Mon Jul 26, 2010 11:40 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 12:06 am

heh, fantastic. Sky sports news, in an airport thousands of miles away. They either really need to know urgent information, such as what's happening outside of st james's park at half ten at night, or they just really dig georgie thompson.
 
abrelosojos
Topic Author
Posts: 4049
Joined: Sun May 29, 2005 6:48 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 12:19 am

Quoting Blythy (Reply 1):
heh, fantastic. Sky sports news, in an airport thousands of miles away. They either really need to know urgent information, such as what's happening outside of st james's park at half ten at night, or they just really dig georgie thompson.

= LOL. You do have a good eye. Who is Georgie Thompson?

Saludos,
A.
Live, and let live.
 
VVanderlust
Posts: 1
Joined: Sat Jan 23, 2010 8:24 pm

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 12:42 am

Another great TR! I always look forward to your comments and pics. Please keep them coming!
 
concordechild
Posts: 38
Joined: Fri Aug 07, 2009 2:45 pm

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 2:19 am

Hi Alex

great report as usual..... were there many passengers disembarking in DXB or vast majority going on??
 
User avatar
airbuseric
Posts: 3560
Joined: Sat Jan 22, 2005 1:24 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 2:46 am

Hi Alex,

great report. You always make it special, both routing and airline combo! Well done again   

The seating on CZ A330 is similar to what I'm used to on JAL's Business/Seasons class. These seats are made by B/E Aerospace.

JAL:


And as usual a well detailed overview on this flight. I am also impressed by the quantity of meals, and surprised by the good CZ crew. I must say, stories I hear about CZ here about their product on the B777's (CAN-AMS) are not always very positive  

Regards
Eric
"The whole world steps aside for the man who knows where he is going"
 
Milesdependent
Posts: 581
Joined: Sat Sep 08, 2001 5:27 pm

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 3:43 am

Wonderful report, thanks for posting. I've always been sort-of fascinated with LOS. Do you have any other pictures of the city you can share with us?
 
vietsky
Posts: 66
Joined: Tue Nov 25, 2008 8:42 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 3:58 am

Another great trip report. I always have wondering about Chinese products but I think it is great.

Btw, I have been following your many T/R, and I have watched the movie "Up in The Air". Have u watch that movie?

does your travel is something similar?  

Vietsky
 
abrelosojos
Topic Author
Posts: 4049
Joined: Sun May 29, 2005 6:48 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 4:28 am

Quoting VVanderlust (Reply 3):
Another great TR! I always look forward to your comments and pics. Please keep them coming!

= Thanks a lot. I will try ... they do take time  .

Quoting concordechild (Reply 4):
Hi Alex

great report as usual..... were there many passengers disembarking in DXB or vast majority going on??

= None of the JCL pax got off at DXB ... and, I have no idea which of the YCL pax got off at DXB. Sorry.

Quoting airbuseric (Reply 5):

great report. You always make it special, both routing and airline combo! Well done again

= Thanks Eric.

Quoting airbuseric (Reply 5):
The seating on CZ A330 is similar to what I'm used to on JAL's Business/Seasons class. These seats are made by B/E Aerospace.

= Eric, which other airlines use this? Doesn't KL/NWA have these as well?

Quoting airbuseric (Reply 5):
And as usual a well detailed overview on this flight. I am also impressed by the quantity of meals, and surprised by the good CZ crew. I must say, stories I hear about CZ here about their product on the B777's (CAN-AMS) are not always very positive

Regards
Eric

= Really, what have you heard?

Quoting MilesDependent (Reply 6):
Wonderful report, thanks for posting. I've always been sort-of fascinated with LOS. Do you have any other pictures of the city you can share with us?

= Sadly, it was mostly a work trip, and I stayed near the airport ... getting into LOS proper is a major pain during another "go slow" ... have you been to Africa before?

Quoting vietsky (Reply 7):
Another great trip report. I always have wondering about Chinese products but I think it is great.

= Thanks.

Quoting vietsky (Reply 7):

Btw, I have been following your many T/R, and I have watched the movie "Up in The Air". Have u watch that movie?

does your travel is something similar?

= I have Mr. Clooney beat   ... though, no "Concierge Key" for us poorfolk. BTW, are you based in VietNam?

Saludos,
A.
Live, and let live.
 
initious
Posts: 937
Joined: Tue Dec 16, 2008 5:54 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 5:32 am

Quoting airbuseric (Reply 5):
The seating on CZ A330 is similar to what I'm used to on JAL's Business/Seasons class. These seats are made by B/E Aerospace.

They look exactly similar to the one I had on TG's A346 too, I think. Just a change of colour...
One way I will fly around the world!
 
Burj
Posts: 745
Joined: Sun Nov 18, 2007 6:46 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 5:47 am

Wow great trip report as always!

So did you actually watch "My Airhostess Roommate"???

Seems like a great movie to watch on a plane!
 
PlaneHunter
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Joined: Tue Mar 14, 2006 3:17 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 6:06 am

Hi Alex,

great report as usual. Good to see CZ offered a high-quality product, I have heard quite the opposite numerous times. Probably you got one of their newest A332s, hard to say from the pictures.

Quoting abrelosojos (Thread starter):
surely, I am wrong here … this is a city of 16 million people?!

And the vast majority is very poor.

Quoting abrelosojos (Thread starter):
I smiled back and said, “sorry … no money this time. Others have already claimed it”. We shared a laugh and he let me go.

  

Quoting abrelosojos (Thread starter):
IFE on China Southern really surprised me. I guess I had this pre-conceived notion of it being limited … but far from it. It consisted of around 40 movies in AVOD format. The quality and quantity of movies were diverse and I was amused to find the presence of a significant amount of French and Indian movies (kinda random). There was also an ample selection of TV shows and music choices – in fact, some of the music was very “Chinese” English selections. See the pictures below to form your own opinion. Another impressive thing about the IFE was the amount of information on China Southern, and the presence of duty-free on the screen.

Very impressive. Do you know whether PTVs were available in Y Class?


PH
Nothing's worse than flying the same reg twice!
 
Burj
Posts: 745
Joined: Sun Nov 18, 2007 6:46 am

RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 6:09 am

Quoting burj (Reply 10):
So did you actually watch "My Airhostess Roommate"???

I just had to do a little googling and found:

http://asianmediawiki.com/My_Airhostess_Roommate

which has the trailer.....
 
User avatar
Coal
Posts: 2257
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 6:31 am

Thanks for the report, very good.

Incidentally, I flew CZ CAN - PVG (or was it SHA?) in F on a 777. The a/c was ex-MH. The seats were super, super old. The service was very so-so, but that was probably because Singapore's 2nd PM was on board with his goons. The prior connecting flight on CZ ZHA - CAN was much better, and the service was very attentive.

Domestically at least, I found the seats on FM's F class in their newer A32Xs are very good, even similar to the one you show here on CZ's international C. Most domestic F seats in China are similar to the domestic F seats in the US. Big, old, leather, and not much of a recline.

I would be very curious to know what Y looked like on this flight. I fly SHA/PVG - PEK frequently on both MU and CA. MU mostly fly their brand new A330s, albeit with no PTVs in Y. CA has some old 777s on the route, also without PTVs, but otherwise it is mostly brand new A330s with PTVs and AVOD. Then you go and take a PEK - SIN flight and it's a very old 767 without IFE even in C.

Will be flying CA PVG - MEL - PVG in September in Y and might do a write up. However, I was cautioned by my Chinese colleagues to take QF via SYD or CX via HKG. Even for their standards CA and MU are unacceptable!

Cheers
Coal
Nxt Flts: MI RGN-SIN | SQ SIN-RGN-SIN | CX SIN-HKG-PVG | SQ PVG-SIN
 
ba319-131
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 7:40 am

Hi Alex,

Nice report as always. love the sector and carrier, something different and very interesting.

Quoting abrelosojos (Thread starter):
as soon as I picked up my hand-bag from the X-Ray, the security dude smiled and said, “something for me”. Haha. What is up with this blatant bribe requests?

- Ah, this is the Nigeria we all know  
Quoting abrelosojos (Thread starter):
a beverage service was offered along with nice thick (branded) cold towels

- Nice! - I'm a sucker for branding.

Quoting abrelosojos (Thread starter):
IFE on China Southern really surprised me. I guess I had this pre-conceived notion of it being limited … but far from it. It consisted of around 40 movies in AVOD format

- Very impressive, much more than I would have expected.

With regard to the foor, indeed presentation is not so great but the quantity is impressive, you'll not go hungry thats for sure!

Its good to see you have a good crew, I think it's a hit and miss affair though I suspect they will always be a bit better in J.

I flew 2 domestics on Air China in Business a few years back, both sectors were excellent in terms of clean planes, nice crew & food, however an ATH-CDG trip in Y on the same carrier a year or so ago was terrible, awful food and pretty cruddy crew too.

Cheers

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
Cysafan
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 7:54 am

Haha... Another great trip report , Abrelosojos

Quoting abrelosojos (Thread starter):
(Amenity Kit – the whitening product was a tad scary)

Haha.. Bio-Essence! That 's a Singapore brand!!   I don't know that they provide amenity kits too? 
Quoting abrelosojos (Thread starter):
(IFE Screen)

*

*

*

*

*

*

*
(???)

*
(Smart map)

*
(Nearing the drying Lake Tchad)

*
(Route covered – weird flight pattern)

*
(Upon Arrival)

*
(Headphones + Controls)

The IFE must have been a Panasonic avionics system.

As usual, thanks for making me hungry!! 
 
The777Man
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 8:00 am

Hi Alex!

Excellent report and very interesting, nice pictures as well. Nice to hear that China Southenn exceeded your expectations.

The meals look very good even in presentation.

Looking forward to your next eport.

Quoting Coal (Reply 13):
Incidentally, I flew CZ CAN - PVG (or was it SHA?) in F on a 777. The a/c was ex-MH

All CZ's 777s were delivered new to CZ and all MH's 777s are still with MH.....

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
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Coal
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 8:11 am

Quoting The777Man (Reply 16):
All CZ's 777s were delivered new to CZ and all MH's 777s are still with MH.....

Aha! A check on tail B-2053 reveals the a/c was leased to Garuda, which would explain why all the signage was in English and Bahasa Indonesia and not in Mandarin.

Cheers
Coal
Nxt Flts: MI RGN-SIN | SQ SIN-RGN-SIN | CX SIN-HKG-PVG | SQ PVG-SIN
 
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 10:15 am

Quoting abrelosojos (Thread starter):
There are very few cities that get on my nerves so fast … and sadly, Lagos is one of them.

Coming from such a well traveled person as yourself, it sounds like Lagos could very well be the least desirable city to visit in the entire world!

Quoting abrelosojos (Thread starter):
the first international coverage out of Lagos … surely, I am wrong here … this is a city of 16 million people?!

A city of 16 million people teeming with pollution, corruption, and deadly diseases, crime, and violence. Moreover there aren't any notable tourist attractions that would appeal to even the most intrepid visitor. Even Pyongyang, Detroit, and Karachi have more to see and do. Are you honestly surprised?

Quoting abrelosojos (Thread starter):
It is amongst the world’s top 5 airlines (by passenger carried)

It is? Ahead of some major American and European airlines like UA, AA, DL, WN, BA, AF, LH, etc.?

Quoting abrelosojos (Thread starter):
as I picked up my hand-bag from the X-Ray, the security dude smiled and said, “something for me”. Haha. What is up with this blatant bribe requests? I smiled back and said, “sorry … no money this time. Others have already claimed it”.

Sounds a lot like my travels through Egypt. Not nearly enough "baksheesh" to go around!

Quoting abrelosojos (Thread starter):
(FIDS – no comments)

LOL, there are plenty of obsolete/broken FIDS littered throughout major U.S. airports. To think that Nigeria has modern LCD displays while many prominent U.S. airports (ORD and LAX quickly come to mind) still rely on rows of aging TV monitors is appalling...

Quoting abrelosojos (Thread starter):
The in-flight magazine was glossy … but lacking a selection of well written English articles.

Now now, Chinglish can be far more entertaining than the crisp articles you find in Hemispheres or American Way..

Quoting abrelosojos (Thread starter):
the crew was not perfect. First of all, they could do with a serious crash course in English. I could barely understand some of their in-flight announcements, and even struggled to understand/communicate during one-on-one conversations.

As a native English speaker, I can say that Chinese is probably as distant from the English language as you can get (learning Spanish was easy, French and Arabic weren't too hard, but it was a herculean task just to be able to say thank you "xie xie" properly..) and I've noticed that the Chinese have a heck of time speaking English properly - just ask one to say "Toys R Us" sometime  .

Oh, and remember that CZ probably remains an "ethnic" carrier with very few Westerners aboard, so speaking English probably isn't all that important most of the time. When I flew KE (a much more established carrier with a huge U.S. presence) on LAX-ICN-PEK and back, the FAs couldn't really speak English at all. They just pointed to different things when it was time to make a decision.

Quoting abrelosojos (Thread starter):
I found out from the crew that CZ used to do very well on this flight until EK went double daily to LOS. Apparently, according to their management, this route is now done for “friendship purposes”. I love Chinese foreign policy and the explanation to the rank and file.

Ahhh yes the folks in Beijing would never want to cut off a direct link to the oil-rich Niger Delta!
Flying in the middle seat of coach is much better than not flying at all!
 
airpearl
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 11:21 am

Abrelosojos,

The wierd and wonderful airline-city pair combinations you manage to come up with puts you in a class of your own in this forum...   Thanks for this interesting report that's quite a rarity - CZ looking pretty good. Thanks also for bringing back memories for me of lovely Lagos, a city I had to visit occasionally for 1-2 weeks at a time in my first job. Most of my American colleagues thought it was the pits and disliked the visits intensely, but I kinda liked it for its rough and ready charm - not to mention its ability to shock and surprise however prepared you think you are for it. I would never fail to return home without an "unbelivable" story to tell.

Good old Murtala Mohamad looks the same, but bribery seems to be on the decline. I think 5 was the record number of times I was asked "what have you got for me?" before a flight once: it started at check-in and ended with the baggage handling guy on the tarmac (I had to pay him or my bag, which I had to identify for "security" reasons, would not have been loaded). LOS seemed to have the most "security" check-points I have ever encountered at any airport, but their sole purpose was to extract cash from passengers - security looks as lax as ever from your report. My usual flights out of LOS then would be the red-eye BA departures to London - but even that's unique. On every flight I took, applause would break out - without fail - somewhere on the plane as we lift off, so glad are the passengers that they're leaving Lagos behind. Nowhere else on earth I think.

Cheers,
airpearl

corrects typo

[Edited 2010-08-11 04:23:56]
 
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airbuseric
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 11:24 am

Quoting SurfandSnow (Reply 18):
Quoting abrelosojos (Thread starter):
It is amongst the world’s top 5 airlines (by passenger carried)

It is? Ahead of some major American and European airlines like UA, AA, DL, WN, BA, AF, LH, etc.?

CZ is the largest airline in Asia at least.

Quoting abrelosojos (Reply 8):
Doesn't KL/NWA have these as well?

These ones, definitely not on KLM aircraft. NWA I don't know, never flew them.

Quoting abrelosojos (Reply 8):
Really, what have you heard?

Just the bad state inside. Dirty carpet, seats, broken parts and many tape repairs of cabin items. Crew is not good in English at all, including the cockpit crew, always funny to hear their conversations with ATC.
These stories already give some opinion about the airline, without even flown on them. So your story is good to show their positive way  
"The whole world steps aside for the man who knows where he is going"
 
odafz
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 1:25 pm

Alex
Thank you for an another outstanding and unique report
I enjoyed looking at the photo of the meals, I hardly ever saw so much quantity in any trip report recently.
Lagos is certainly not a city for the faint of heart and let us that bribery is a way of life there , i know i lived in
corrupt countries.


Quoting abrelosojos (Thread starter):
Airline enthusiasts usually have a very pre-defined expectation from a carrier. This is based on our individual travels and from being connected to the aviation community.

This one way to see it, I stopped having expectations from any carrier, i live those at the steps of the plane. I live my travels as an unique experience... but this attitude comes from a dinosaur whose first flight was on a DC6.

Keep the good work and i do have expectations for more reports
Christian
 
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 3:14 pm

Hi there Alex,

Sadly, I do not have much time to comment on trip report anymore. However, please rest assured that I always read your trip reports with great enthusiasm!

I especially enjoyed this one: something completely different and quite surprising. My favourite part was the reason for the route: "friendship purposes"!

Thank you as always for all your efforts. Trip reports do not write themselves, so well done!

Globetraveller
 
dcajet
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 4:21 pm

Quoting abrelosojos (Thread starter):
(Snacks: Chinese A.Netters – what is this snack I’m obsessed with?)

A:

My Chinese colleague here in the office tells me those are Honey Roasted, Hickory smoked Pecans. She says you can pretty much get them at any Chinese grocery here in the US.

Regards,

L.
"Unattended children will be given espresso and a free kitten"
 
abrelosojos
Topic Author
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 4:52 pm

Quoting initious (Reply 9):
They look exactly similar to the one I had on TG's A346 too, I think. Just a change of colour...

= You know what ... I did not pay attention, but I think you're absolutely right  !

Quoting burj (Reply 10):
So did you actually watch "My Airhostess Roommate"???

= I wanted to so bad ... but without subtitles, it would have been kinda weird.

Quoting PlaneHunter (Reply 11):
great report as usual. Good to see CZ offered a high-quality product, I have heard quite the opposite numerous times. Probably you got one of their newest A332s, hard to say from the pictures.

= Actually, I had also heard a lot of negative things on most Chinese carriers, and my own experiences had been usually negative ... until this one.

Quoting PlaneHunter (Reply 11):
And the vast majority is very poor.

= True ... but Nigeria has incredible amount of wealth and wealthy ...

Quoting PlaneHunter (Reply 11):
Very impressive. Do you know whether PTVs were available in Y Class?

= PH, sadly, I did not make it to YCL. I was too busy with doing work ... normally, I almost always do this. However, we got off from 2L and I am pretty sure they were IFE units.

Quoting burj (Reply 12):

I just had to do a little googling and found:

http://asianmediawiki.com/My_Airhost...mmate

= Ok, maybe I did not need subtitles! This show is hilarious! Doesn't it remind you of that Korean show on flight crew? I forget the name.

Quoting Coal (Reply 13):

Incidentally, I flew CZ CAN - PVG (or was it SHA?) in F on a 777. The a/c was ex-MH. The seats were super, super old. The service was very so-so, but that was probably because Singapore's 2nd PM was on board with his goons. The prior connecting flight on CZ ZHA - CAN was much better, and the service was very attentive.

= I think you did a report on some CZ flights no? Does their 777 still have old seats?

Quoting Coal (Reply 13):
Will be flying CA PVG - MEL - PVG in September in Y and might do a write up. However, I was cautioned by my Chinese colleagues to take QF via SYD or CX via HKG. Even for their standards CA and MU are unacceptable!

= LOL. I would NEVER fly MU again. I had the most horrible experience flying them on LAX-SHA-BKK and am forever scared by it  . Come on, you MUST do a report. Did you already buy the ticket on them ... or were your colleagues able to convince you to do otherwise.

Quoting BA319-131 (Reply 14):
Quoting abrelosojos (Thread starter):
as soon as I picked up my hand-bag from the X-Ray, the security dude smiled and said, “something for me”. Haha. What is up with this blatant bribe requests?

- Ah, this is the Nigeria we all know

= Absolutely. I actually quite enjoy it now as I have made peace with how charming it can be.

Quoting BA319-131 (Reply 14):
- Nice! - I'm a sucker for branding.

= Me too!

Quoting BA319-131 (Reply 14):
Its good to see you have a good crew, I think it's a hit and miss affair though I suspect they will always be a bit better in J.

= Yup. I think its great that this crew knows that JCL pax help drive revenue ... unlike some airlines I have flown of late.

Quoting BA319-131 (Reply 14):
I flew 2 domestics on Air China in Business a few years back, both sectors were excellent in terms of clean planes, nice crew & food, however an ATH-CDG trip in Y on the same carrier a year or so ago was terrible, awful food and pretty cruddy crew too.

= This is exactly right! Did you read my report last year on CA's YCL service on FRA-PEK? Absolutely atrocious. BTW, did you do a report on ATH-CDG? I can't seem to find it.

Quoting Cysafan (Reply 15):
Haha.. Bio-Essence! That 's a Singapore brand!! I don't know that they provide amenity kits too?

= I learn something everyday! Ya - the crew was slightly embarassed giving me whitening product  . I think it is perhaps the only airline that gives whitening cream.

Quoting The777Man (Reply 16):
Excellent report and very interesting, nice pictures as well. Nice to hear that China Southenn exceeded your expectations.

= It seems I was not the only one surprised by the high level of service.

Quoting SurfandSnow (Reply 18):
Coming from such a well traveled person as yourself, it sounds like Lagos could very well be the least desirable city to visit in the entire world!

= Hmm ... it comes close  . There are a few others that I cannot stand ...

Quoting SurfandSnow (Reply 18):
A city of 16 million people teeming with pollution, corruption, and deadly diseases, crime, and violence. Moreover there aren't any notable tourist attractions that would appeal to even the most intrepid visitor. Even Pyongyang, Detroit, and Karachi have more to see and do. Are you honestly surprised?

= Pyongyang is actually quite pleasant. I have never been to Deitroit, and Karachi was never my thing. In fact, Karachi is much like Lagos ... Clifton and Clifton Beach withstanding. Pakistan does have plesant cities though - Islamabad and Lahore for example. Islamabad if you want a santized version of Pakistan (as much as you can) ... and Lahore with its incredible amount of sheer color around its old areas. Love it.

Quoting SurfandSnow (Reply 18):
Sounds a lot like my travels through Egypt. Not nearly enough "baksheesh" to go around!

= Haha - I think I should assign you to pick cities that get on my nerves. I can tolerate Cairo because I am usually there to see my Egyptian friend  . It is such a sad introduction to Egypt though ... the moment you leave Cairo, the entire country becomes friendly and nice!

Quoting SurfandSnow (Reply 18):
Now now, Chinglish can be far more entertaining than the crisp articles you find in Hemispheres or American Way..

= I don't think there was ANY English though  .

Quoting SurfandSnow (Reply 18):
As a native English speaker, I can say that Chinese is probably as distant from the English language as you can get (learning Spanish was easy, French and Arabic weren't too hard, but it was a herculean task just to be able to say thank you "xie xie" properly..) and I've noticed that the Chinese have a heck of time speaking English properly - just ask one to say "Toys R Us" sometime .

Oh, and remember that CZ probably remains an "ethnic" carrier with very few Westerners aboard, so speaking English probably isn't all that important most of the time. When I flew KE (a much more established carrier with a huge U.S. presence) on LAX-ICN-PEK and back, the FAs couldn't really speak English at all. They just pointed to different things when it was time to make a decision.

= I agree ... but I think English needs to be learnt as there are safety implications as well. Agree also on KE staff ... though to be fair, they have improved seriously in their English speaking abilities.

Moreover, it is not only some of the Asian carriers ... I have heard atrocious English in many Latin carriers ... most noticeably in Avianca.

Quoting airpearl (Reply 19):
Abrelosojos,

The wierd and wonderful airline-city pair combinations you manage to come up with puts you in a class of your own in this forum... Thanks for this interesting report that's quite a rarity - CZ looking pretty good. Thanks also for bringing back memories for me of lovely Lagos, a city I had to visit occasionally for 1-2 weeks at a time in my first job. Most of my American colleagues thought it was the pits and disliked the visits intensely, but I kinda liked it for its rough and ready charm - not to mention its ability to shock and surprise however prepared you think you are for it. I would never fail to return home without an "unbelivable" story to tell.

Good old Murtala Mohamad looks the same, but bribery seems to be on the decline. I think 5 was the record number of times I was asked "what have you got for me?" before a flight once: it started at check-in and ended with the baggage handling guy on the tarmac (I had to pay him or my bag, which I had to identify for "security" reasons, would not have been loaded). LOS seemed to have the most "security" check-points I have ever encountered at any airport, but their sole purpose was to extract cash from passengers - security looks as lax as ever from your report. My usual flights out of LOS then would be the red-eye BA departures to London - but even that's unique. On every flight I took, applause would break out - without fail - somewhere on the plane as we lift off, so glad are the passengers that they're leaving Lagos behind. Nowhere else on earth I think.

Cheers,
airpearl

= Airpearl - glad I can bring a value enhance A.Net by my weird and wonderful airline city pairs ... hang around, I do have a few nice ones up my sleeve  . So what exactly do you do? You have got me all curious.

Quoting airbuseric (Reply 20):
Just the bad state inside. Dirty carpet, seats, broken parts and many tape repairs of cabin items. Crew is not good in English at all, including the cockpit crew, always funny to hear their conversations with ATC.
These stories already give some opinion about the airline, without even flown on them. So your story is good to show their positive way

= They fly the 777 to AMS right?

Quoting ODAFZ (Reply 21):
Alex
Thank you for an another outstanding and unique report
I enjoyed looking at the photo of the meals, I hardly ever saw so much quantity in any trip report recently.
Lagos is certainly not a city for the faint of heart and let us that bribery is a way of life there , i know i lived in
corrupt countries.

= Where did you live?

Quoting globetraveller (Reply 22):

Sadly, I do not have much time to comment on trip report anymore. However, please rest assured that I always read your trip reports with great enthusiasm!

= I remain flattered. Thank you.

Quoting globetraveller (Reply 22):
I especially enjoyed this one: something completely different and quite surprising. My favourite part was the reason for the route: "friendship purposes"!

= Ya. There is an amazing sense of naiveness amongst the Chinese rank and file about their goverment and her role in the world. I find it fascinating to contrast it with India where people would roll their eyes and have a multitude of conspiracy theories on maintaning routes.

Quoting globetraveller (Reply 22):
Trip reports do not write themselves, so well done!

= You got that right  .

Thanks all for reading.

Saludos,
A.
Live, and let live.
 
abrelosojos
Topic Author
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 4:54 pm

Quoting DCAJet (Reply 23):
Quoting DCAJet (Reply 23):
A:

My Chinese colleague here in the office tells me those are Honey Roasted, Hickory smoked Pecans. She says you can pretty much get them at any Chinese grocery here in the US.

Regards,

L.

= L, Thank you so much! Now, I need to make a trip to the U.S. to stock up on these ... wonder what CCS customs may think  .

I will also have to go to the gym ever more often  !

Saludos,
A.
Live, and let live.
 
MHTripple7
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 4:56 pm

Thanks for another excellent TR!

Quoting abrelosojos (Thread starter):
I recently found myself in a week long intense engagement in Lagos. There are very few cities that get on my nerves so fast … and sadly, Lagos is one of them.

Yeah... I have yet to hear anyone say anything good about this place.

Quoting abrelosojos (Thread starter):
I later recreated the itinerary on Expedia who also offered me a seat selection option. Not a good start!

Ahh Expedia.... never fails! But yes, websites for Chinese carriers are typically horrendous.

Quoting abrelosojos (Thread starter):
Probably the single most surprising aspect of my flight with China Southern came from the crew. In my past experience with Chinese crew, they have been mediocre without a deep understanding of customer service. This China Southern crew was hands-down the best I have encountered in all my flying with Chinese carriers.

Wow, that is a pleasant surprise indeed. Now, I wonder if CZ just has better crews in general, or if you got lucky on your flight. From my experiences, China is one of the weakest Asian countries when it comes to customer service.

Quoting abrelosojos (Reply 8):
Eric, which other airlines use this? Doesn't KL/NWA have these as well?

I know that MH, MU, KE, TG, and JL all use the exact same J seats as your CZ flight. There might be more but I just can't think of them.
 
EkA380
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 5:25 pm

Hey Abrelosojos,
Another very well written report. CZ is an airline which at least I didn't know much about and its great to know that there are still hidden gems awaiting discovery. I can't imagine how bad this flight would have gone if it was on EK , I bet the load would have been 100% in all classes and out of their three meal choices two would be taken .

Quoting abrelosojos (Thread starter):
(Route covered – weird flight pattern)

Yes indeed this looks weird , I wander what he was trying to avoid?

Thanks again and good luck with your future trips.
Cheers
Islam
Always go the extra mile , its worth it ;)
 
AI151
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 5:50 pm

Hi Alex, yet another great TR with excellent detail and pictures to support it. You really are a sucker for these types of flights (that's meant in a good way by the way, LOL). I didn't even know that route even existed. Hope you had a fabulous time down in the Maldives? So where's next on the agenda? I'm in India next month incase you fly over...LOL!

I was actually quite surprised with CZ's onboard service as they were very professional and they seemed to care about the passenger. Like you said they filled your cup and glass up within seconds when it was empty, however i'm wondering if this would be the case when the load is 100% as with 10% onboard, they have much more time to relax and do their job in a competent manner.

Sandeep (AI151)
Modern Vision. Timeless Traditions...
 
ba319-131
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 6:00 pm

Quoting abrelosojos (Reply 24):
Quoting BA319-131 (Reply 14):
I flew 2 domestics on Air China in Business a few years back, both sectors were excellent in terms of clean planes, nice crew & food, however an ATH-CDG trip in Y on the same carrier a year or so ago was terrible, awful food and pretty cruddy crew too.

= This is exactly right! Did you read my report last year on CA's YCL service on FRA-PEK? Absolutely atrocious. BTW, did you do a report on ATH-CDG? I can't seem to find it.

- Yep, read your TR, I'd not look at taking CA longhaul in Y at the moment.

No TR for the ATH-CDG, the camera memory stick broke and I lost thousands of pictures, it was not a good day.

Cheers

Mark
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Wed Aug 11, 2010 7:30 pm

Quoting abrelosojos (Reply 24):
= They fly the 777 to AMS right?

Yes AMS is now a daily B772 from CAN via BJS to AMS v.v.
In the early years this route was even flown on the 763's, can you imagine!
"The whole world steps aside for the man who knows where he is going"
 
wheretonext
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Thu Aug 12, 2010 1:24 am

Alex, Thanks again for a great TR! Its been a 5th freedom frenzy on the TR forum lately.

Quoting abrelosojos (Thread starter):
So, I looked forward to my weekend and decided to “reward” myself with a beach break to the Maldives to reenergize myself.

That's quite some distance to take a weekend trip! Is Lagos that bad... or are the Maldives that good? Nevertheless, I'm very jealous! Haha!  
Quoting abrelosojos (Thread starter):
the security dude smiled and said, “something for me”.

If I didn't know any better I would've thought this quotation would've come from a LAD or FIH official. Its a real shame that LOS can't get their act together and finally contribute to legitimizing Nigerian aviation.

Quoting abrelosojos (Thread starter):
Apparently, according to their management, this route is now done for “friendship purposes”.

I'm actually kind of surprised by this. I don't doubt that when EK went double daily, this hurt CZ yields, but I still would've thought there would be plenty of Chinese businessmen to fill J class to make the route profitable instead of it existing to "maintain a friendship". Has EK really penetrated the CAN market that deeply?

Thanks!

-Matt
Next Adventure: TBD
 
Burj
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Thu Aug 12, 2010 2:26 am

Quoting abrelosojos (Reply 25):
= L, Thank you so much! Now, I need to make a trip to the U.S. to stock up on these ... wonder what CCS customs may think  .

I'm going to have to go to the local "Asian Store" and see if they have these...
 
The777Man
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Thu Aug 12, 2010 7:30 am

Quoting Coal (Reply 17):
Aha! A check on tail B-2053 reveals the a/c was leased to Garuda, which would explain why all the signage was in English and Bahasa Indonesia and not in Mandarin.

That makes sense; I'm sure those CZ 777s were worked very hard during Hadj when they flew for Garuda.

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
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Coal
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Thu Aug 12, 2010 9:54 am

Quoting abrelosojos (Reply 24):
I think you did a report on some CZ flights no? Does their 777 still have old seats?

I did one on MU I think... I have also done one or two on FM and CA domestic, but always in Y. Never got a chance to do the report while in F.

Quoting abrelosojos (Reply 24):
LOL. I would NEVER fly MU again. I had the most horrible experience flying them on LAX-SHA-BKK and am forever scared by it . Come on, you MUST do a report. Did you already buy the ticket on them ... or were your colleagues able to convince you to do otherwise.

Yeah, MU is pretty shitty. Not sure if being in an alliance changes anything, but certainly CZ and CA pay slightly more attention to the small stuff, like frequent flyer cards, priority tags, etc. I've had MU personnel tell me they do not accent non-MU frequent flyer cards (they refused both my CX and QF ones in the past). And you can tell MU is from Shanghai, as their food offerings are generally much more stingy than those on CA or CZ.

I booked the ticket on CA as I'm trying to retain gold with SQ and I wouldn't earn any CX status miles, just normal ones. I won't do an outbound report as it is at night and I plan on taking sleeping pills (I'll be in Y!!) but I will do one on the return as it's a day flight.

Quoting The777Man (Reply 33):
That makes sense; I'm sure those CZ 777s were worked very hard during Hadj when they flew for Garuda.

  

Cheers
Coal
Nxt Flts: MI RGN-SIN | SQ SIN-RGN-SIN | CX SIN-HKG-PVG | SQ PVG-SIN
 
Flightsimboy
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Thu Aug 12, 2010 11:32 am

Another great report down, and tons of more to go  
 
777way
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Thu Aug 12, 2010 10:54 pm

Quoting WhereToNext (Reply 31):
Quoting abrelosojos (Thread starter):
Apparently, according to their management, this route is now done for “friendship purposes”.

True CZ had even gone to the extent of suspending LOS for a whole year.
 
tk747
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Fri Aug 13, 2010 12:19 am

Great to see so many photos of LOS airport, the lounge however looks terrible. CZ is better then I thought! Thanks for sharing.
 
N751PR
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sat Aug 14, 2010 8:20 am

Another awesome 5th freedom TR! Been curious as to what LOS looks like airside.

I also recall being in DXB a few days after they started the CAN-DXB flight. I was walking around Dragon Mart (that one mall chock full of Chinese imports and probably the only one where I'll find forklifts for sale in a casual mall setting  ) and recall seeing CS calendars advertising the new flight. Been itching to try the flight, as well as CS overall, out but I've moved to *A since then. I wish I could've asked around for those calendars though!

Quoting abrelosojos (Thread starter):
The seat itself was a very average lie-flat seat … sort of reminded me of the seats on both Air France and Lufthansa. Does anyone know who the actual manufacturer is?
Quoting airbuseric (Reply 5):

The seating on CZ A330 is similar to what I'm used to on JAL's Business/Seasons class. These seats are made by B/E Aerospace.

Yep, B/E Aerospace named and marketed those seats as the MiniPod.
"Ladies and Gentlemen it's happy hour. You will get two approaches for the price of one."
 
abrelosojos
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sun Aug 15, 2010 5:47 pm

Quoting MHTripple7 (Reply 26):
Ahh Expedia.... never fails! But yes, websites for Chinese carriers are typically horrendous.

= Weird isn't it. A country that has advanced physical infrastructure so rapidly, and yet cannot provide a basic functional website.

Quoting MHTripple7 (Reply 26):
Wow, that is a pleasant surprise indeed. Now, I wonder if CZ just has better crews in general, or if you got lucky on your flight. From my experiences, China is one of the weakest Asian countries when it comes to customer service.

= I would normally agree with you, and my experience has been the same. However, this crew was indeed a surprise. I don't know if I lucked out ... or as Sandeep points out below, if service quality would fail on a full flight.

Quoting EkA380 (Reply 27):

Another very well written report. CZ is an airline which at least I didn't know much about and its great to know that there are still hidden gems awaiting discovery. I can't imagine how bad this flight would have gone if it was on EK , I bet the load would have been 100% in all classes and out of their three meal choices two would be taken .

= Islam, you're probably right. BTW, do you work for EK?

Quoting EkA380 (Reply 27):
Yes indeed this looks weird , I wander what he was trying to avoid?

Thanks again and good luck with your future trips.
Cheers
Islam

= I wondered that true. Any pilots/ops guys familiar with the terrain to tell what he was trying to avoid? Winds over the dessert?

Quoting AI151 (Reply 28):
Hi Alex, yet another great TR with excellent detail and pictures to support it. You really are a sucker for these types of flights (that's meant in a good way by the way, LOL). I didn't even know that route even existed. Hope you had a fabulous time down in the Maldives? So where's next on the agenda? I'm in India next month incase you fly over...LOL!

= Maldives was (as always) OK  . I actually was just in India to "test" T3 ... report coming soon. I am trying hard to sell a new project there, and if it materializes, I will be back again several times. Sadly, no reports, as I would be there for work. Where in India are you based?

Quoting AI151 (Reply 28):
I was actually quite surprised with CZ's onboard service as they were very professional and they seemed to care about the passenger. Like you said they filled your cup and glass up within seconds when it was empty, however i'm wondering if this would be the case when the load is 100% as with 10% onboard, they have much more time to relax and do their job in a competent manner.

Sandeep (AI151)

= Absolutely.

Quoting BA319-131 (Reply 29):

- Yep, read your TR, I'd not look at taking CA longhaul in Y at the moment.

= You are a wise man Mark.

Quoting airbuseric (Reply 30):

Yes AMS is now a daily B772 from CAN via BJS to AMS v.v.
In the early years this route was even flown on the 763's, can you imagine!

= Wow. I wonder if the 763 took penalty on this route.

Quoting WhereToNext (Reply 31):
Alex, Thanks again for a great TR! Its been a 5th freedom frenzy on the TR forum lately.

= Haha. Indeed, it has. I have only 1 semi-5th freedom route in the "queue" ... but some rather interesting reports coming up featuring countries, airlines, and airports not seen on A.Net  .

Quoting WhereToNext (Reply 31):
That's quite some distance to take a weekend trip! Is Lagos that bad... or are the Maldives that good? Nevertheless, I'm very jealous! Haha!

= Lagos is that bad ... LOL.

Quoting WhereToNext (Reply 31):
Quoting abrelosojos (Thread starter):
the security dude smiled and said, “something for me”.

If I didn't know any better I would've thought this quotation would've come from a LAD or FIH official. Its a real shame that LOS can't get their act together and finally contribute to legitimizing Nigerian aviation.

= Ya - it is amazing that a country in Africa which actually has competent work force (educated Nigerians are EDUCATED), is held back to such an extent. I mean, the recent decision by the Govt. to split OPS for Nigerian carriers between MMA1 and MMA2 is plain silly.

Quoting WhereToNext (Reply 31):

I'm actually kind of surprised by this. I don't doubt that when EK went double daily, this hurt CZ yields, but I still would've thought there would be plenty of Chinese businessmen to fill J class to make the route profitable instead of it existing to "maintain a friendship". Has EK really penetrated the CAN market that deeply?

= EK can be very damaging to several airlines ...

Quoting burj (Reply 32):
Quoting abrelosojos (Reply 25):
= L, Thank you so much! Now, I need to make a trip to the U.S. to stock up on these ... wonder what CCS customs may think .

I'm going to have to go to the local "Asian Store" and see if they have these...

= So, were you successful?

Quoting Coal (Reply 34):

I did one on MU I think... I have also done one or two on FM and CA domestic, but always in Y. Never got a chance to do the report while in F.

= You're the expert on reports from China, so I thought you had  .

Quoting Coal (Reply 34):
And you can tell MU is from Shanghai, as their food offerings are generally much more stingy than those on CA or CZ.

= Ok. You must fill us on the cultural nuance of this statement.

Quoting 777way (Reply 36):

True CZ had even gone to the extent of suspending LOS for a whole year.

= Aah ... is this why I can't look up this flight on GDS now?

Quoting tk747 (Reply 37):
Great to see so many photos of LOS airport, the lounge however looks terrible. CZ is better then I thought! Thanks for sharing.

= Anytime mate.

Quoting N751PR (Reply 38):
I was walking around Dragon Mart (that one mall chock full of Chinese imports and probably the only one where I'll find forklifts for sale in a casual mall setting )

= Is the store really called Dragon Mart?

Saludos,
A.
Live, and let live.
 
AI151
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sun Aug 15, 2010 6:58 pm

Well when i go to India, I'm normally in Kolkata. Will be thee between 10-19 Sept. Looking forward to seeing what this new T3 looks like as well when I transit through Delhi.
Modern Vision. Timeless Traditions...
 
Burj
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sat Aug 21, 2010 3:17 am

Quoting abrelosojos (Reply 39):
= So, were you successful?

Got a chance to visit the Asian store today and couldn't find them. I asked the people who worked there and they weren't really sure what I was talking about but pointed me to the aisle that where they would be if they had them....

They had some peanut type stuff...but alas no type of pecan I could see...
 
 
gabrielchew
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sat Aug 21, 2010 9:03 am

Very interesting report. I think all the new routes Chinese carriers are noew flying in Africa is a shape of things to come. CHina has come such a long way in the poast decade in terms of flights into/out of the region.

Quoting abrelosojos (Thread starter):
(Amenity Kit – the whitening product was a tad scary)

All my female friends lament that you can't find moisturisers, suntan lotion etc in China that doen't have whitening products. Not nice having to smear all those extra chemicals over your face!
http://my.flightmemory.com/shefgab Upcoming flights: LGW-OPO-LGW,LHR-FCO-CTA-LIN-LCY,LHR-AMS-GRQ-SEN,LTN-CPH-LHR-ORD
 
faucett
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sat Aug 21, 2010 9:26 am

Alex

As always, a great TR. CZ seem to be getting their act together, and that is always great. I have a soft spot for airlines that wish to excel.....

BTW, in my countless visits to LOS, I find Murtala airport to be sort of a micro-cosmos of Lagos: noisy, crowded,not very organized, hot (something should be done about the air con), a bit dirty, and most of all, you never know what will happen next while waiting to check in and go through immigration. Also, I find it amusing that in the duty free shop (is it open again?) you can bargain like in the market and actually get very good prices. If ever there is an airport I find to be adventurous, LOS is the one.
faucett
 
abrelosojos
Topic Author
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sat Aug 21, 2010 10:10 pm

Quoting AI151 (Reply 40):
Well when i go to India, I'm normally in Kolkata. Will be thee between 10-19 Sept. Looking forward to seeing what this new T3 looks like as well when I transit through Delhi.

= I hope you are able to do the entire transfer process. My friend at DIAL tells me that domestic operations do not move to T3 until the end of September. Who do you fly to CCU?

Quoting burj (Reply 41):
Got a chance to visit the Asian store today and couldn't find them. I asked the people who worked there and they weren't really sure what I was talking about but pointed me to the aisle that where they would be if they had them....

They had some peanut type stuff...but alas no type of pecan I could see...

= Oh no. You had got my hopes so high. I looked a little psychotic last night in Madrid going to the Chinese store and showing them pictures of the product ... they had no idea what it was. LOL.

Quoting gabrielchew (Reply 42):
Very interesting report. I think all the new routes Chinese carriers are noew flying in Africa is a shape of things to come. CHina has come such a long way in the poast decade in terms of flights into/out of the region.

= Well, China has made quite the foray into Africa ...

Quoting gabrielchew (Reply 42):

All my female friends lament that you can't find moisturisers, suntan lotion etc in China that doen't have whitening products. Not nice having to smear all those extra chemicals over your face!

= You have no idea. I get pushed to buy whitening products and I am white. Uugh.

Quoting faucett (Reply 43):

As always, a great TR. CZ seem to be getting their act together, and that is always great. I have a soft spot for airlines that wish to excel.....

= Me too.

Quoting faucett (Reply 43):
BTW, in my countless visits to LOS, I find Murtala airport to be sort of a micro-cosmos of Lagos: noisy, crowded,not very organized, hot (something should be done about the air con), a bit dirty, and most of all, you never know what will happen next while waiting to check in and go through immigration. Also, I find it amusing that in the duty free shop (is it open again?) you can bargain like in the market and actually get very good prices. If ever there is an airport I find to be adventurous, LOS is the one.

= Dead on. Along with GRU and NBO, LOS is now one of my favorite "crazy big city airprots (CBCA's). DEL used to be like top of that list ... but sadly, they have a "swanky" new airport.

BTW, what takes you to LOS?

Saludos,
A.
Live, and let live.
 
777way
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sat Aug 21, 2010 11:03 pm

Quoting abrelosojos (Reply 39):
Quoting 777way (Reply 36):

True CZ had even gone to the extent of suspending LOS for a whole year.

= Aah ... is this why I can't look up this flight on GDS now?

The suspsension I was referring to happened over a year ago, the flights you cant find now are due to a second period of suspension that even I wasnt aware of.
 
Avianca
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sun Oct 24, 2010 12:59 am

Alex,

a great report as always!

Quoting abrelosojos (Thread starter):
the security dude smiled and said, “something for me”. Haha. What is up with this blatant bribe requests? I smiled back and said, “sorry … no money this time. Others have already claimed it”. We shared a laugh and he let me go.

lol, I am wondering if they get their studys at the " Guardia Nacional and Police" in Venezuela... at least I can good remember that there was once a bigger Nigerian Customs deligation visiting MIQ and the Sunad down there...

May I am wrong or was actually the second meal bigger than the first one?

Cheers
Avianca
Colombia es el Mundo Y el Mundo es Colombia
 
MSS658
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Sun Oct 24, 2010 5:37 am

Nice trip report. It looks like CZ treated you better than CA last year. I don't know what that snack was but I have seen it on other trip reports (I Think it was Hainan).
Next trip report: Well worn A330s and Hassle free MUC transfer
 
abrelosojos
Topic Author
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Mon Oct 25, 2010 5:35 pm

Quoting Avianca (Reply 46):
Quoting abrelosojos (Thread starter):
the security dude smiled and said, “something for me”. Haha. What is up with this blatant bribe requests? I smiled back and said, “sorry … no money this time. Others have already claimed it”. We shared a laugh and he let me go.

lol, I am wondering if they get their studys at the " Guardia Nacional and Police" in Venezuela... at least I can good remember that there was once a bigger Nigerian Customs deligation visiting MIQ and the Sunad down there...

= Haha. Funny thing is that I have never had any problem with the Venezuelan Guardia Nacional. And, I use multiple passports ...

Quoting Avianca (Reply 46):

May I am wrong or was actually the second meal bigger than the first one?

= You're absolutely right. Though, the crew offered to swap either or if I wanted.

Quoting MSS658 (Reply 47):
Nice trip report. It looks like CZ treated you better than CA last year. I don't know what that snack was but I have seen it on other trip reports (I Think it was Hainan).

= CA is horrible ... though apparently, MU is worse. I can't comment since I have never flown them. BTW, idea on where this report from Hainan was?

Saludos,
A.
Live, and let live.
 
lewis
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RE: China Southern CZ 332: 22/APR/10: LOS-DXB: J Cabin

Mon Oct 25, 2010 10:29 pm

Great trip report!

Lagos was a mess but I enjoyed my trip there almost! a year ago.

Was surprised they let you take pictures of the terminal, when I tried that they were not very happy about it! I also had to "tip" everyone, from check-in to security. When I ran out of money, the security guy decided to keep my lighter, saying "This is mine now!". Can't argue with that.

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