ycp81
Topic Author
Posts: 531
Joined: Fri Jun 30, 2006 4:07 pm

Lazing In Lombok By Silkair

Thu Aug 12, 2010 6:21 pm

Lombok was always touted as the next Bali and is compared to Bali as when 20 years ago. Therefore as a birthday getaway, I and redeemed about 12000+ Krisflyers miles for a return ticket to the Indonesian island of Lombok. Lombok was truely a paradise where life is still very laidback and it does not have the touristy feel and crowds of Bali, even though it is the peak season. Beaches are less crowded, seas clearer, definitely one of the most relaxing holidays I ever had!

02 August 2010
Silkair
MI 128
Singapore (SIN) - Mataram Lombok (AMI)
A319
9V-SBE
Economy Class


We checked in at Terminal 2 about 2hrs before the flight and I was pleasantly surprised that my seat was "upgraded" to an emergency exit row with more legroom! After clearing the ever efficient immigration, we grabbed a quick lunch at T3 before proceeding over to T1 to check out the renovated departure hall and some plane spotting.

Renovated T1
http://farm5.static.flickr.com/4076/4884745535_76874314a6_b.jpg

T1 duty free shopping
http://farm5.static.flickr.com/4100/4885347190_79aa9962b3_b.jpg

Lionair B737-900ER
http://farm5.static.flickr.com/4079/4885346908_8b837092e4_b.jpg

Garuda B737-800NG
http://farm5.static.flickr.com/4137/4884745755_5f9ce3da3d_b.jpg

After exploring the "new" T1, we then proceeded back to T2 for our flight. Our baby airbus had just arrived earlier from Yangon and is currently being readied for our flight at Gate E2.

Our baby airbus A319 at the gate.
http://farm5.static.flickr.com/4098/4884745879_9b65b3e6e5_b.jpg

Boarding was called about half hr before STD and it seemed the flight was only about 60-70% full. Was greeted by a set of very cheerful Silkair crew when I entered the aircraft. The A319 of Silkair is staffed by 5 cabin crew, 2 working in Business class and 3 in Economy Class. Pillows and blankets were not available on each seat but some were available in the overhead compartments. One has to help themselves to the pillows during boarding or risk running out of pillows when the plane fills up.

My "upgraded" seat. Unlimited legroom!


Another view of seats. Legroom was quite generous for normal seat rows.


Boarding was completed very soon and we were welcomed aboard by the purser and the captain. Our flight time would be 2hrs20min at 37,000ft. The crew then came down the cabin and offered newspapers of either Today or Straits Times. Boarding music was also playing. Hmm, seems like some of SQ's cost-cutting measures have not filtered down to MI yet.

Time to check out the seat pockets. We had the Safety card, Inflight Mag and duty-free mag. Well, at least Silkair's inflight mags will still be around for quite some time.
http://farm5.static.flickr.com/4080/4885347952_445589c782_b.jpg

At the gate waiting for pushback.
http://farm5.static.flickr.com/4093/4884746111_5b0773f967_b.jpg

Boarding was completed and doors were closed slightly ahead of scheduled. Safety video was then shown via the overhead drop-down lcd screens. The Silkair safety video really needs to be updated! It still features the old economy class seat covers!

Taxied to Rwy 20C for departure.
http://www.youtube.com/watch?v=5ak0tHBLN-U

Banking over Batam.
http://farm5.static.flickr.com/4075/4885347798_8196e6100f_b.jpg

Climbing to 37000 feet
http://farm5.static.flickr.com/4095/4885348122_54e27eeae7_b.jpg

After seatbelt signs were switched off, the crew came down to distribute immigration forms, followed by a round of WBJ (water, beer, juice) on trays. Then they disappeared into the galleys to prepare the meals. The overhead screens also dropped down and started playing silent TV shows, consisting Just for Laughs and some circus act shows. This is the only form of inflight entertainment on Silkair other than newspapers and inflight magazines. I guess this is sufficient for regional flights of around 2hrs flight time but it is quite mediocre for longer flights such as the 4-5hrs flights to Kathmandu or Bangalore! 45min after takeoff, lunch service was started. 2 carts were used, 1 starting from the front of the cabin and the other from the rear. A friendly but seemed quite newbie crew tended the front meal cart.

Meal service in progress.
http://farm5.static.flickr.com/4102/4885348048_0444b853b7_b.jpg

We had a choice of Spicy fish with rice or Tomato chicken with rice. Accompanying the meal were fruits and a tub of water. No starters or buns. I wonder is Silkair serves more substantial meals on longer flights..
http://farm5.static.flickr.com/4076/4884745279_cc676e4887_b.jpg

I had Chicken with rice and a orange juice. It was simple but good.
http://farm5.static.flickr.com/4118/4884747209_bc14d59eb6_b.jpg

My friend had the spicy fish with rice. He commented it was average.
http://farm5.static.flickr.com/4120/4884746737_a9a465e4c0_b.jpg

Post-meal tea.
http://farm5.static.flickr.com/4134/4884746853_dc989f12da_b.jpg

After meal trays were cleared, there was nothing much else to do except reading the inflight magazines, newspapers or just staring out of the windows. It was quite cloudy most of the way so nothing much to view. Crew also came down with duty free sales but it seemed nothing was sold.

Cabin view.
http://farm5.static.flickr.com/4079/4885349036_fb7eb6a96d_b.jpg

We started our descent about 30min our of Lombok with dusk catching up.
http://www.youtube.com/watch?v=hrzdyuuymV0

Descending
http://farm5.static.flickr.com/4082/4884747629_a4647461d9_b.jpg

Halfway during the descent, the captain came on the informed that we would be flying pass some Bali volcanoes and to watch our for a magnificent sight on the right side of the plane. The view was indeed spectacular!!

Approaching Bali and the volcanic mountains.
http://farm5.static.flickr.com/4114/4885350162_0faeddf8dd_b.jpg

Flying alongside Gunung Agung. Amazing!!
http://farm5.static.flickr.com/4095/4885349396_12d448d308_b.jpg

Had a straight in approach and landing into Lombok since there is hardly any traffic into the airport. In fact we were one of the only two international flights a day into Lombok! The rest were domestic arrivals.
http://www.youtube.com/watch?v=1_27xuXZMxA

The airport was really small, as you can see in the video. We turned off the taxiway and was almost immediately parked at the stand. No aerobridges either. There were only 2 other propeller planes at the airport, really quiet!

Disembarking by the traditional way.
http://farm5.static.flickr.com/4102/4884748545_c11db32309_b.jpg

Riau Airlines Fokker 50 beside us.
http://farm5.static.flickr.com/4138/4885350010_2a0b51b8bc_b.jpg

The small airport terminal.
http://farm5.static.flickr.com/4082/4885348850_7d7045f887_b.jpg

Last glimpse of our plane with mountains in the background.
http://farm5.static.flickr.com/4115/4884748231_ca233bce05_b.jpg

As I mentioned, there were only 1 or 2 international arrivals a day with the rest of the flights being domestic. However, there were seperated terminals for domestic and international flights. Only 1 Visa-on arrival counter for arriving passengers and with our flight bringing pax of mostly Western origin, the visa-on-arrival queue snaked from the terminal out onto the tarmac! Luckily being Singaporean, we were able to bypass the queue to the immigration counters but with only 2 counters available, it still took quite a wait to clear immigration and customs. Baggage belt was at most 10 meters long that airport staff had to remove luggage from the belt to prevent bags from chocking at the end of the belt. In fact, the arrival "hall" was so small that it felt more like a room! The whole terminal seemed overwhelmed by our A319 planeload! What an interesting experience! But I guess thinks are going to change for the better as Lombok's new international airport would be opening soon. On with my holiday in Lombok!


Some photos of Lombok:

Holiday Resort Lombok
http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs268.snc4/39739_432660229016_556614016_4916561_2283244_n.jpg
http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs128.ash2/39739_432660234016_556614016_4916562_7107490_n.jpg
http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs112.snc4/35960_432661474016_556614016_4916631_4548576_n.jpg

Beach
http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs128.ash2/39739_432660239016_556614016_4916563_6655454_n.jpg
http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs128.ash2/39739_432660249016_556614016_4916565_8066091_n.jpg


Sengigi
http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs216.snc4/39146_432660379016_556614016_4916578_1102677_n.jpg
http://sphotos.ak.fbcdn.net/hphotos-ak-ash2/hs141.ash2/40405_432660494016_556614016_4916590_4792503_n.jpg
http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs279.snc4/40274_432660519016_556614016_4916593_1727371_n.jpg

http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs268.snc4/39755_432660969016_556614016_4916599_4065530_n.jpg



05 August 2010
Silkair
MI 127
Mataram Lombok (AMI) - Singapore (SIN)
A319
9V-SBG
Economy Class


After a really relaxing holiday with a spa session by the beach just before departing to the airport, I literally had to drag myself to the airport for the flight home. The taxi driver had initially dropped us at the larger domestic terminal (there were no signages of stating which terminal was domestic or international) but upon entering the terminal we realised that all the flights shown on the FID display were domestic and the Silkair counter was no where to be found. It was only when we asked that the security guys informed that our Silkair flight would be departing from the building further down the road, about 50m away. So we had to drag ourselves over to the international "terminal" for check-in. Just like arrival, the check-in area was just like a small room with 3 desks opened for Silkair. The other airline using the terminal is Merpati, with their daily flight to Kuala Lumpur via Surabaya.

We were apparently one of the last few pax to check-in. A view of the check-in "room". Departure tax payment and sole immigration counter was just beside, right of the photo.
http://farm5.static.flickr.com/4101/4884757117_c07a60d4ae_b.jpg

After clearing immigration, one can either hang out at the small cafe, 3 shops or this open-air pavilion.
http://farm5.static.flickr.com/4076/4884756995_f54307de33_b.jpg

If you decided to clear through security, you will end up at the gatehold room which consists of rows of metal benches and a toilet, with view of the tarmac.
http://farm5.static.flickr.com/4134/4885358576_e94c26bf6a_b.jpg

My boarding pass stub.
http://farm5.static.flickr.com/4093/4885360076_25cfdbbeb7_b.jpg

This evening, the airport was slightly busier, with another Merpati B733 on the tarmac. The flight was departing to Kuala Lumpur via Surabaya and was delayed for 2hrs. Our A319 had also arrived from Singapore. Wow, I had seen the other international departure!

Merpati B733 taxiing to the runway.
http://farm5.static.flickr.com/4099/4884757387_990c11ba81_b.jpg

Soon, boarding call was announced and we had a nice stroll across the tarmac to our A319 aircraft. Pax, including me, were posing for pictures in front of the plane with no interference from the ground staff, unlike in Singapore where eagle-eyed security officers would remind you that photo taking is not allowed once you whip out your camera on the tarmac while boarding at the budget terminal.

Walking to our plane, with passengers posing for photos. So nice!
http://farm5.static.flickr.com/4076/4885359342_f08e3bc2e6_b.jpg

Climbing up the stairs.
http://farm5.static.flickr.com/4140/4885359442_04a952726a_b.jpg

This A319, 9V-SBG, was fitted with new business and economy seats. The economy seats were supposed to be slim-line seats fitted with adjustable headrests, which equates to harder and more uncomfortable seats but an additional row of seats. This is true as I find the seats more comfortable and with more seatpitch on the older aircraft. Crew were equally friendly this evening, with a total of 7 cabin crew (!!) onboard. I then realised that 2 of them were trainee crew on their training flight. So we had a whopping 5 cabin crew in economy today! Our flight was 100% full in economy but business class was almost empty.

Boarding
http://farm5.static.flickr.com/4122/4885359588_f912b9f77d_b.jpg

Definitely tighter seat pitch. Seats were also hard and slightly uncomfortable.


Surprisingly, no boarding music was played this time round. After all pax had boarded, doors were immediately closed and engines were started. There was no need for pushback and the pilot just taxied and turned towards the runway. Flight time was announced to be 2hr30min at 36000ft. Safety video was also played.

Safety video playing.
http://www.youtube.com/watch?v=-fymIKC2vDw

The taxi to the runway was so short that the safety video was still playing while we were holding on the runway itself. After the video has ended, cabin crew walked through the cabin for a last inspection and switching on the reading lights for passengers who were reading before the cabin was dimmed. All this while, we were holding on the runway!

Dimmed cabin but the reading lights were very bright!
http://farm5.static.flickr.com/4135/4885360544_5d9f7ed843_b.jpg

After the cabin was secured, we blasted down the runway. The takeoff was very powerful!
http://www.youtube.com/watch?v=8Yx486Mo_Bc

After seatbelt signs were switched off, crew issued immigration forms and a round of WBJ. Screens also came down and showed silent programmes.

Cabin after takeoff.
http://farm5.static.flickr.com/4077/4884758805_39b0f713b7_b.jpg

Again after about 45min of cruise, dinner service commenced. There were a choice of Chicken with pasta or Spicy fish with rice. As we were seated at the second last row and the carts started from the front, the crew had ran out of the chicken when they reached us. So unwillingly, we had to settle for the fish even though the chicken option looked much more appetizing.

Dinner service.
http://www.youtube.com/watch?v=sYukAhxHIeU
http://farm5.static.flickr.com/4102/4885359802_487c562456_b.jpg

Fried fish with spicy sauce and rice. Again offered with fruits. Had a 7-up to go along. The meal was ok, nothing to shout about.
http://farm5.static.flickr.com/4100/4885359936_d00efa5b9a_b.jpg

After trays were cleared, I made a trip to the lavatories. The lavatories on this newer aircraft were fitted with wooden laminated flooring!
http://farm5.static.flickr.com/4142/4885359674_5f72887752_b.jpg

Amenities in the toilet. The only amenities were soap, tissues and sanitary pads...


As it was my birthday, my friend had arranged with Silkair to request a birthday cake, which was presented by the crew towards the end of the flight. As we were descending shortly, the crew packed the cake for me to take away at the end of the flight.

Strawberry cheese cake, compliments of Silkair. It was big!
http://farm5.static.flickr.com/4138/4885360242_c2251bef7f_b.jpg

Landing into Changi Rwy 20R.
http://www.youtube.com/watch?v=OQijwz3igMo

Taxiing pass a BA B744 at T1.
http://farm5.static.flickr.com/4100/4884758469_2bd0efb5a6_b.jpg

Parked at T2 Gate E11.
http://farm5.static.flickr.com/4079/4884758569_d1f0b2887c_b.jpg

Silkair offers a decent product for its regional flights but I may hesitate to fly them on longer range flights due to lack of entertainment and amenities. If there were able to install proper IFE similar to Garuda on their B738NGs, it would definitely improve their product offerings. However with Silkair's low cost base, I don't see this happening in the near future.

Currently with no immediate plans for travels, my next trip report could be months away. However, I would still appreciate any comments from you readers. Thanks!!

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My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
 
tk747
Posts: 288
Joined: Fri Sep 04, 2009 8:53 am

RE: Lazing In Lombok By Silkair

Fri Aug 13, 2010 12:10 am

Thanks for the report. I recently flew Silkair PEN-SIN and found them to be great. The FA's were pleasant and the breakfast they served on such a short flight was surprisingly filling.

Thanks.
 
ckblah
Posts: 58
Joined: Wed Jul 14, 2010 11:08 am

RE: Lazing In Lombok By Silkair

Fri Aug 13, 2010 12:10 am

Nice report! Seems that Lombok is a real nice place to just laze around if you can afford the time. 

Cheers,
ck
 
Burj
Posts: 745
Joined: Sun Nov 18, 2007 6:46 am

RE: Lazing In Lombok By Silkair

Fri Aug 13, 2010 2:03 am

Thanks for the trip report. On the return flight, the shot of the pitch/leg room, it looks like your neighbor is trying to take some of your space with their knee!

I'm always amazed that Asian flights get HOT food on such a short flight, even on a LCC! I like that they gave you fruit, much healthier than some sugary factory manufactured "dessert"...
 
beowulf
Posts: 743
Joined: Wed Jul 30, 2003 3:22 am

RE: Lazing In Lombok By Silkair

Fri Aug 13, 2010 3:38 am

Lombok looks really beautiful. I think it's worth a visit.

Quoting ycp81 (Thread starter):
As it was my birthday, my friend had arranged with Silkair to request a birthday cake, which was presented by the crew towards the end of the flight.

You guys always request for cakes. Last time it was, if I remember correctly, your friend's birthday.  
 
User avatar
airbuseric
Posts: 3560
Joined: Sat Jan 22, 2005 1:24 am

RE: Lazing In Lombok By Silkair

Fri Aug 13, 2010 7:52 am

Hi,

great report. Some good views on Lombok and that view on the Bali volcanoes is amazing indeed. Hope to be in the area in a 8 weeks. Silkair is looking a great carrier, I like the new seating design. But legroom seems a little though.

Quoting ycp81 (Thread starter):
As it was my birthday, my friend had arranged with Silkair to request a birthday cake,

Nice! I always forget about this, but it's not so standard to request on European carriers.
"The whole world steps aside for the man who knows where he is going"
 
gardermoen
Posts: 1325
Joined: Tue Jul 06, 1999 9:52 pm

RE: Lazing In Lombok By Silkair

Fri Aug 13, 2010 12:08 pm

Hi

Nice report.
Looks like not much has changed at Mataram Airport since I was there some 10 years ago!
A shame Qantas Airlink 146s no longer fly in from Darwin to spicen up the scene at AMI.

Nice touch of the SIlk Air girls to present you with the cake.
Come to think of it, I have never seen SilkAir male cabin crew? Do they exist?
 
ycp81
Topic Author
Posts: 531
Joined: Fri Jun 30, 2006 4:07 pm

RE: Lazing In Lombok By Silkair

Sat Aug 14, 2010 1:51 am

Quoting gardermoen (Reply 6):
Looks like not much has changed at Mataram Airport since I was there some 10 years ago!

Well, the new airport should be up and running very soon!

Quoting gardermoen (Reply 6):
Come to think of it, I have never seen SilkAir male cabin crew? Do they exist?

Nope, Silkair operates with all-female cabin crew. Sometimes even with all-female tech crew!
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
 
ycp81
Topic Author
Posts: 531
Joined: Fri Jun 30, 2006 4:07 pm

RE: Lazing In Lombok By Silkair

Wed Aug 18, 2010 5:35 am

Quoting airbuseric (Reply 5):
Some good views on Lombok and that view on the Bali volcanoes is amazing indeed. Hope to be in the area in a 8 weeks. Silkair is looking a great carrier, I like the new seating design. But legroom seems a little though.

Enjoy your trip to Lombok! The legroom on their older planes are better. The newer planes have a denser configuration, with an additional row of seats in economy, thus less legroom.
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
 
lychemsa
Posts: 1588
Joined: Sun Oct 11, 2009 8:39 pm

RE: Lazing In Lombok By Silkair

Wed Aug 18, 2010 6:13 am

I can't believe they give a cake. Fantastic. It looks delicious.
 
infinit
Posts: 871
Joined: Thu Jul 31, 2008 1:12 am

RE: Lazing In Lombok By Silkair

Thu Aug 19, 2010 1:21 am

Quoting lychemsa (Reply 9):
I can't believe they give a cake. Fantastic. It looks delicious.

Yeap, Silkair is the regional subsidiary of Singapore Airlines so you get some of the same perks on Silkair too, eg cakes for special occassions like birthdays.
 
virtual
Posts: 26
Joined: Fri Jul 13, 2007 1:14 am

RE: Lazing In Lombok By Silkair

Sat Aug 21, 2010 7:16 pm

Quoting ycp81 (Reply 8):
Nope, Silkair operates with all-female cabin crew. Sometimes even with all-female tech crew!

Do Kingfisher also operate with all-female cabin crew?

What other carriers?

Wish all airlines did  
 
ycp81
Topic Author
Posts: 531
Joined: Fri Jun 30, 2006 4:07 pm

RE: Lazing In Lombok By Silkair

Sun Aug 22, 2010 11:36 am

Quoting virtual (Reply 11):
What other carriers?

AFAIK,

1) Lionair (Indonesia)
2) EVA Air (Taiwan)
3) All Japanese and Korean airlines (Majority female cabin crew)
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
 
PlaneHunter
Posts: 6512
Joined: Tue Mar 14, 2006 3:17 am

RE: Lazing In Lombok By Silkair

Sat Aug 28, 2010 9:38 am

Hi Yong,

very enjoyable report with many nice pictures, Silk Air and Lombok can't be found very often here. The catering looks quite good.

Quoting ycp81 (Thread starter):
I guess this is sufficient for regional flights of around 2hrs flight time but it is quite mediocre for longer flights such as the 4-5hrs flights to Kathmandu or Bangalore!
Quoting ycp81 (Thread starter):
If there were able to install proper IFE similar to Garuda on their B738NGs, it would definitely improve their product offerings.

Do the new Garuda 738s have PTVs? Silk Air should really install those.

Quoting ycp81 (Thread starter):
Approaching Bali and the volcanic mountains.

Great pictures, what a scenery!

Quoting ycp81 (Thread starter):
As it was my birthday, my friend had arranged with Silkair to request a birthday cake, which was presented by the crew towards the end of the flight. As we were descending shortly, the crew packed the cake for me to take away at the end of the flight.

Strawberry cheese cake, compliments of Silkair. It was big!

Very impressive!


PH
Nothing's worse than flying the same reg twice!
 
User avatar
airbuseric
Posts: 3560
Joined: Sat Jan 22, 2005 1:24 am

RE: Lazing In Lombok By Silkair

Sat Aug 28, 2010 10:11 am

Quoting virtual (Reply 11):
also operate with all-female cabin crew?

What other carriers?
Quoting ycp81 (Reply 12):
AFAIK,

1) Lionair (Indonesia)
2) EVA Air (Taiwan)
3) All Japanese

No, I know at least 1 male EVA Air crew (cabin)
Also Japanese carriers (JL / NH) have a lot of male crew in the cabin! But of course it's a lower ratio compared to females, but they do excist, but spread out on the flights. I've seen Europe-Japan flights with 3 out of 14 cabin crew being male.
"The whole world steps aside for the man who knows where he is going"
 
User avatar
allrite
Posts: 2348
Joined: Wed Aug 08, 2007 11:28 pm

RE: Lazing In Lombok By Silkair

Tue Aug 31, 2010 3:55 am

Thanks for the report. I really like the sky blue seats of the old cabin over the new beige-brown. The former looks more relaxed and holiday like. It's a pity that Silk Air doesn't even have audio facilities.

I bet they didn't light any candles on your cake inflight!  
I like artificial banana essence!
 
ycp81
Topic Author
Posts: 531
Joined: Fri Jun 30, 2006 4:07 pm

RE: Lazing In Lombok By Silkair

Sun Sep 05, 2010 3:47 pm

Quoting allrite (Reply 15):
Thanks for the report. I really like the sky blue seats of the old cabin over the new beige-brown. The former looks more relaxed and holiday like.

The new "slim-line" seats are so hard! The older seats are so much more comfortable and with more legroom!
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