timb777
Topic Author
Posts: 159
Joined: Thu Dec 10, 2009 8:22 am

BNE-AKL Air New Zealand Business Premier 777-200ER

Mon Jan 10, 2011 6:44 am

Welcome to this ever so slightly delayed trip report of my recent service from Brisbane to Auckland. This flight was the second of three on my trip with the total itinerary being CHC-BNE-AKL-CHC. The CHC-BNE flight (13Nov) was on one of the reconfigured a320's in the NZ fleet with the economy only layout. This flight was taken in the transition period with the 'new' economy only configuration and the 'old' meal inclusive traditional economy service. I managed to snag seat 1A which had plenty of legroom, more than the old J seat that used to reside in this spot due to the removal of the bulkhead on this side of the cabin. I didn't consider this flight over to Australia worthy of a report due to this transitional product now being redundant.

However, I will mention that it was an eventful flight, with one of the 3 friends travelling with me falling ill whilst on board. The aircrew responded by putting him on an oxygen bottle, however, this only worsened his condition and he threw up blood in the toilet. He pressed the attendant call button from within the toilet and at that point a medical emergency was declared. Luckily a doctor was found onboard when the cabin crew asked over the PA system. The Captain speed up the engines and got us priority approach to BNE (2hr30min CHC-BNE flight time), and we were met at the air bridge by an ambulance crew. They put the aircraft into quarantine for 30 mins to investigate the blood issue, and determine whether it was part of a larger onboard respiratory problem. Finally, they took my friend off the aircraft in a wheelchair and I followed in hot pursuit. We rushed through customs etc with no opportunity to collect bags or the such, barely a glance at immigration and through to an awaiting ambulance and into RB hospital. So, it was an eventful service after all. Luckily, these on board issues didn't start until after i had finished my meal and onboard movie.


As stated above, this report focuses on the return J class sector to AKL

Date: 18 Nov 2010
Flight: NZ 136
Dep: 11.25am
Arr: 5.25pm
Flight Time: 3hrs
Aircraft: 777-200ER
Seat: 3K

After a shuttle ride up from the Gold Coast where I had spent the last 5 days I was dropped off at around 8.30am

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE128.jpg

I checked in without much wait. Unfortunately, I was initially assigned a middle seat (I wanted a window), but this was latter resolved at the lounge by the helpful attendant. I requested a window seat, or if this was not possible, was happy to downgrade to Y+ so as to have an external view.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE171.jpg


Below are various shots of the BNE terminal and aircraft that were able to be spotted:

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE134.jpg

I enjoyed the large glass window

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE133.jpg

SQ333
http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE137.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE132.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE147.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE155.jpg

After some spotting I headed to the Koru Club for some light refreshments. I had initially intended to visit the SQ lounge for some Asian food, but was disappointed to learn that it was closed at this time of day. The Koru club was found at the bottom of the escalator that leads up to the QF lounge facilities. As I was walking to the lounge I was following a large German woman with 2 naughty looking children, fortunately they went up to the QF lounge, pheeew!

Lounge Entrance:
http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE157.jpg

The lounge looks down over the BNE terminal car park. While this clearly isn’t as good as looking out at the planes, it does let in plenty of light, making a nice lounge environment. The style of the lounge is pre ‘beach house theme’ (unlike MEL) which I prefer as I find the chairs much more comfortable.
I decided to sample a selection of light snacks before my flight as I was a little peckish.

To start with I had some fresh fruit, yogurt and muesli:

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE160.jpg

Then some beans, eggs and German sausage which was delicious

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE162.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE164.jpg

I couldn’t resist trying the automatic pancake making machine. It was such a stupid looking thing perched proudly on the breakfast buffet. It was rather humorous watching businessmen in suits stand patiently waiting for their delicious treat to be spat out. Grrrrr, uuurrrrrm plop. They weren’t nice.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE166.jpg

Then I had some sandwiches and savouries before exiting the lounge bound for my 772.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE167.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE168.jpg

My plane:
http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE176.jpg

Loading my bag. On with it, I’ve got a schedule to keep!

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE175.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE179.jpg

I boarded when they called for J class, and cut the lengthy line forming of those travelling in Y.

Today’s Line-up:
http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE180.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE181.jpg


As I walked past premium economy I noticed that the seats had been recovered in a dark blue. The crew told me this is an interim measure, put in place until the aircraft are refitted with the new 77W cabins. The dark royal blue apparently features in the new Business Premier.

Recovered Y+ seats

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE183.jpg




Seat 3K (taken after landing in AKL)
http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE229.jpg

After sitting down, the crew came through and offered me Champagne, to which I corrected them, as they were actually serving sparkling wine! Nonetheless, it was a decent drop.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE187.jpg


After sitting on the tarmac for a bit, we taxied out to the active runway for departure. Unfortunately, as is typically the case with trans-Tasman wide body services, the takeoff was somewhat de-rated due to the low weight.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE190.jpg

Soon after a smooth takeoff the cabin crew proceeded with the meal service.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE200.jpg

This was initiated with prawns. I was hoping for an Australian Shiraz (my favourite), but was disappointed to find no such wine on the wine list. However, the pinot noir I settled for was impressive and above expectations.

The prawns were first up,

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE204.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE208.jpg


Served with a selection of breads:
http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE206.jpg

I opted for the Salmon as my main, favouring something lighter after my refreshments in the lounge

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE212.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE214.jpg

I finished up with ice cream and some dessert wine

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE216.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE215.jpg

Then some cheese which was offered with port, but I decided to stick with my red.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE218.jpg

I skipped the Tea/ Coffee round, knowing I would continue my dinning in the AKL domestic lounge prior to my connecting flight down to CHC.

Landing was smooth into AKL, and before I knew it I was on NZ soil.

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE220.jpg

Below are some pictures I snapped later that evening prior to boarding my 733 flight to CHC from the AKL domestic terminal:

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE242.jpg

http://i841.photobucket.com/albums/zz339/timboeing777/BNEAKL/BNE245.jpg

Overall, I enjoyed this flight and found the J service most sumptuous. I think NZ may have even improved the J class trans Tasman food offering as it seemed much better than my prior MEL-CHC and MEL-AKL J flights over the past couple of years. Overall, the J product is good value across the Tasman, and i will continue to use it when possible!

I hope you enjoyed this report, and I welcome any comments or questions you may have!

Thanks,
Timb777
 
aflyingkiwi
Posts: 428
Joined: Tue Nov 16, 2010 4:52 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Mon Jan 10, 2011 7:12 am

Hi

Great Report and Great Pictures. It's nice to read a NZ J report, Haven't seen one in a while. The service on these trans-tasman sectors looks very good and that 3 course meal looks superb.

Hope to see more Trip Reports from you  .

Regards
aflyingkiwi
 
Burj
Posts: 745
Joined: Sun Nov 18, 2007 6:46 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Mon Jan 10, 2011 8:49 am

Thanks for the TR...great photos!

Quick question...right next to the seat, the compartment that seems to be holding the headsets...do those push down into the seat base?

I've seen A LOT of photos of these seats and I've NEVER seen those compartments deployed before...pretty nifty!
 
TravelR
Posts: 94
Joined: Mon Sep 13, 2010 12:42 pm

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Mon Jan 10, 2011 2:16 pm

Good photos Timb777. Hope your friend was ok. I like the food served on NZ. It looks really good considering it was only trans-tasman. Sunset pic looks cool.

Quoting burj (Reply 2):
Quick question...right next to the seat, the compartment that seems to be holding the headsets...do those push down into the seat base?

I've seen A LOT of photos of these seats and I've NEVER seen those compartments deployed before...pretty nifty!

As the seats are the same as VS, I actually have used the that compartment to store nic nacs when I travelled VS Upper Class. I didn't see many people using them but guess you would need to know to push the button to get it up.

Cheers,

Rob
You can never travel too much in your life!
 
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SOBHI51
Posts: 3736
Joined: Wed Jun 04, 2003 1:32 pm

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Mon Jan 10, 2011 2:35 pm

Nice report.
BTW how is your friend doing?
I am against any terrorist acts committed under the name of Islam
 
timb777
Topic Author
Posts: 159
Joined: Thu Dec 10, 2009 8:22 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Mon Jan 10, 2011 7:58 pm

Quoting aflyingkiwi (Reply 1):
Great Report and Great Pictures. It's nice to read a NZ J report, Haven't seen one in a while. The service on these trans-tasman sectors looks very good and that 3 course meal looks superb

Hi aflyinkiwi, thanks for your comments, yes that meal was most generous for such a short flight!

Quoting burj (Reply 2):
Quick question...right next to the seat, the compartment that seems to be holding the headsets...do those push down into the seat base?
Quoting travelR (Reply 3):
As the seats are the same as VS, I actually have used the that compartment to store nic nacs when I travelled VS Upper Class. I didn't see many people using them but guess you would need to know to push the button to get it up.

Yes the button on top operates it by memory. However, I noticed that they were all up in the cabin, maybe the crew put them all up for day flights for the pax to use as arm rests? It was very comfortable using it as an armrest too.

Quoting travelR (Reply 3):
Hope your friend was ok
Quoting SOBHI51 (Reply 4):
Nice report.
BTW how is your friend doing?

Thanks for the comments guys. Luckily it was a freak event, and he has fully recovered. He had tests later that day that cleared him. Interestingly, Air New Zealand rang him to inform him that they were not willing to fly him back to NZ unless he had been cleared to fly, which turned out to be of little problem as the doctor at the hospital simply faxed the airline a hand written clearance.
 
767747
Posts: 2131
Joined: Wed Jan 26, 2005 10:08 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Tue Jan 11, 2011 12:49 am

Nice report! Looks like AZ offered you a nice service on your flight to BNE to AKL!! That Ice Cream looks really good ...  

Thanks for sharing!

Matthew (767747)
I love to fly!
 
TheCommodore
Posts: 3458
Joined: Tue Dec 25, 2007 2:14 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Tue Jan 11, 2011 5:21 am

Great report timb777.

I enjoyed it very much.

I flew business premier to Rarotonga last year, was utterly fantastic. the service/crew was superb.

I thought ANZ were doing away with the trans Tasman business product, I realize this was the 777, but why was it flying from BNE to AKL. Where did it originate from ? And what were the loads like ?

cheers
“At first, they'll only dislike what you say, but the more correct you start sounding the more they'll dislike you.”
 
kiwiandrew

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Tue Jan 11, 2011 6:34 am

Quoting TheCommodore (Reply 7):
I thought ANZ were doing away with the trans Tasman business product,

They have done away with J class on narrowbody services , but the widebodies will still provide J class services to AKL to connect through to the long haul network .
 
MSS658
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Tue Jan 11, 2011 9:48 am

Nice report, lucky you've got to fly the 777 on such a short sector from BNE to AKL. Like the sunset pictures in AKL as well.
Next trip report: Well worn A330s and Hassle free MUC transfer
 
timb777
Topic Author
Posts: 159
Joined: Thu Dec 10, 2009 8:22 am

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Tue Jan 11, 2011 10:21 am

Quoting 767747 (Reply 6):
Nice report! Looks like AZ offered you a nice service on your flight to BNE to AKL!! That Ice Cream looks really good ...

Thanks for your comment Matthew,
You're right that ice cream was good. I could do with another bowl rigt now lol

Quoting TheCommodore (Reply 7):
I enjoyed it very much.

I flew business premier to Rarotonga last year, was utterly fantastic. the service/crew was superb.

I thought ANZ were doing away with the trans Tasman business product, I realize this was the 777, but why was it flying from BNE to AKL. Where did it originate from ? And what were the loads like ?
Quoting kiwiandrew (Reply 8):
They have done away with J class on narrowbody services , but the widebodies will still provide J class services to AKL to connect through to the long haul network .

Hi the Commodore, as Kiwiandrew has stated, J hs only been removed from narowbody a320 services. This means that CHC and WLG no longer have any NZ J class direct offerings to Australia. However, MEL, SYD and BNE all have widebody frequencies ex AKL which maintain a J Class offering. Many of the 777 flights continue from early morning arrivals into AKL (e.g.SFO) and fly to Australia to fill in the day before the evening long haul departue bank (e.g. SFO, HKG, LAX...) This also enables NZ to continue to partake in the longhaul J class market ex Australia with aircraft that would otherwise be doing nothing, sitting idle on the AKL tarmac all day. The plane was pretty full in all classes, with J only having 1 spare seat.

Kind Regards,
timb777
 
Rotation
Posts: 17
Joined: Wed Sep 08, 2010 12:34 pm

RE: BNE-AKL Air New Zealand Business Premier 777-200ER

Sun Jan 23, 2011 12:13 am

A nice report - I love reading about NZ and their great standards!

I flew with them MEL-AKL-LAX return in 2005 when they were just introducing the new international economy on the 744s (PTVs and the like). I found each flight I took with them to be of an amazing standard and I don't know why they don't get more praise and acclaim - they are very deserving.
AN YC BA QF JQ DJ NZ AA B6 TT VA WN VX UA SQ EY

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