akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 4:54 pm

Introduction



Namasté fellow A.netters,

Last year upon returning from our summer holiday in Indonesia, my partner and I looked forward to enjoying Indian summer in Netherlands. Well, what a wishful thinking of us! The autumn turned out to be cold, cloudy and wet!

Being spoilt by the Indonesian weather, we decided that we should have to take refuge elsewhere for well needed extra sun rays, preferably on a destination with minimum day temperature of twenty two Centigrade’s. Our plan was to get away somewhere in November or around the Christmas. But due to commitments, we could just get around to it not earlier than this year on February.

In the first instance, we were thinking about spending holiday on the Canaries. The only thing was that the islands’ historical temperatures did not look too promising in the desired period. Hence we had to refocus our plan beyond Europe.

Fellow A.netters Ojas and Sandeep (AI151) suggested a brilliant idea, ‘If the Indian summer did not come to us, why did we not go get it ourselves? So India, here we come!’




Travel arrangement




Fox Vakanties



Since India was unknown to us, we decided to enlist the services of Fox Vakanties, a Dutch tour operator whose individual arrangement caught our attention. The arrangement was nicely put together except for included KLM return flight in Economy. We were not too keen of the KL flight and made an inquiry of the arrangement without it. Anosh, I hope you do not take offence at our decision.

Fox replied the following day that we were entitled to a significant discount for not using KL segment. We happily agreed and booked the KL-less arrangement. Our booking confirmation was rounded off the following day so that we could proceed to tie up our flight itinerary.



Visa application



About six weeks before our departure, two pairs of an undertaking and an Indian visa application form for each of us were delivered by mail by Fox.


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Undertaking and visa application form



Fox urged us to fill out both forms and send them back along with our passports, employer’s testimonials and the copies of our bank statements by registered mail. It had been a long time that we had to surrender our passports. I must say, I was not really comfortable with the idea. Luckily, as customers we could consult our inquiry status online.

Less than four weeks before our departure, we learned that our Indian visas were issued and ready for collection on our departure day at Fox airport desk. However since my partner would be in the neighborhood of the Fox headquarter anyway for business, I dropped an e-mail whether he could stop by to collect our passports.

Fox replied the following day that it was possible and they would notify us as soon as our passports were returned to the headquarter.

Almost one week further and still no message, my partner urged me to ring Fox. Well, what do you know? Our passports were already there at the headquarter. Well Fox, what a missed opportunity to lead us. Anyway, it did not matter. I was delighted to have my passport decorated with the Indian visa.


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My visa




Emirates



Last autumn, EK released her special offers.



Amsterdam special fare advertisement



EK is popular among us, A.netters. Airpearl, Vivek, Roni, Mark and Abrelosojos have posted their experience with the airline’s Business Class.

After all above-mentioned extensive and delightfully written reports, I was wondering what else I could tell you about the EK’s J product.

However, Roni’s call on Dancing In The Dark: An Emirates A380 Inaugural… (by ronerone Oct 24 2010 in Trip Reports) stuck in my mind, ‘Come on Suryo! Fly Emirates!’

You know what? He talked me into it.  

The EK website is nicely laid out without being overkill and hence easy to navigate. EK has developed interfaces for each country on her network in English and local language whenever possible. In addition, features like special offers and payment methods are each customized to the countries.

I flicked through both Dutch and German websites several times earlier, but just recently became a first time user of EK online ticketing. So, what do I think of it? Well, let see what I have found out.

Firstly, you are able to book different travel classes on a single itinerary and choose to pay cash or by Skymiles on the same step. Secondly, once you decide to pay with credit card, the payment can be done in some eight different currencies. At this stage, seat selection is not available yet. But wait!

Once your tickets are issued, you just have to log into ‘Manage a booking’ to find out what you are entitled to.

It is not only about viewing or printing out your itinerary. What do you think of (re)editing your seat selection or making a request for an instant upgrade in case you have sufficient Skymiles? How about updating your API, submitting meal request or booking a chauffeur-driven car to the airport? Oh, do you need pre-arranged UAE visa? Just apply online here for the visa. To round it off, the above-mentioned features turned out to be accessible as well from Skywards member page and the other way around.



Skywards



I have been a member of Emirates Skywards already, but not my partner. So, I went ahead to apply him for a Skywards membership, but the online application somehow remained unsuccessful after several attempts.

I contacted the nearest Skywards call center to Netherlands. In Manchester that is to say!

After holding the line for two minutes, I got attended by Mr. Rommel, a Skywards call center agent, who processed my partner’s application straight away and issued a membership number.
“An e-mail with password will be delivered on your mailbox within five or ten minutes,” he said.
I thanked him for his assistance and checked the mailbox as soon as I hung up. The e-mail showed up just after two minutes. Well done, EK!  

After changing the temporary password, my partner was directed to the secured personal page. Unfortunately, he found out that one of his names was misspelled. It was not a huge problem. Just a letter too many.

I called back the call center and got a female agent on the phone instead of Mr. Rommel.

When I notified her about the mistake, she replied to my unpleasant surprise, “Sir, you have to fax a copy of his passport to our call center in Dubai. Then, you have to notify us in Manchester that you have sent a fax so that we can revise your partner’s name,”
I repeated her statement just to make sure that I did not misunderstand her.
“That is correct, Sir,” she confirmed.
“Shall I get my partner to talk to you?”
“All right, Sir,”

My partner quickly took over the conversation and tried to convince the agent to honor the request.
It did not seem that easy as I heard him raising his voice several times, “It was only one letter which is not supposed to be there! My application has been taken care of by Mr. Rommel just half an hour ago!”
At one stage, my partner was put on hold. The agent was likely to go to verify with Mr. Rommel.
When she got back after quite a while, I noticed from the expression on my partner’s face that his request was eventually met.

As soon as he hung up, we checked out his personal page and gladly concluded that matters were indeed sorted out.   



Online check in



On request, an online check in reminder can be delivered for free on your mobile along with the usual reminder by e-mail.


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EK’s SMS



How about the navigation through the online check in process? Well, it is so easy as it can be.


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Select passenger you wish to check in


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Insert your API if required


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Hit one of the buttons to obtain your boarding pass



And Voila!



Single boarding pass printout



Do you have no printer around? No worries! You will be issued your stubs at the airport anyway, even when you already have your own printouts with you.


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My boarding pass which also served as a lounge invitation



You know what? I have fallen in love with EK!  



Our Indian adventure is about to start. Please join me in my first flight ever with EK from Amsterdam.


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Friends forever
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 4:57 pm

Amsterdam Airport Schiphol






‘Schiphol! It has been ten months ago!’ First thing borne in mind as soon as I entered Schiphol Plaza on the arrival level. It was fairly empty at the time of the day.


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Left wing overview of Schiphol Plaza



I went to check EK arrival status. ‘Hmm, our aircraft is running late!’


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FIDS close up



It meant we got some twenty five minutes to spare. I thought, ‘What should we do now? Shall I pursue my partner to go for some spotting?’


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Signage to the right



‘Or just go for check in?’


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Signage to the left



Well, at that time, it just felt right to have my partner lead us to the departure level upstairs. Walking through shopping precinct which looked nicely prepared for Valentine’s Day.


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Decoration


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Surprise your loved one with a photo in front of a KL engine



Though I did my homework the day before, still I needed to check on the screen for any possible changes to our flight once we were upstairs.



FIDS


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Check in area overview



It was not busy either in Departures 3. We proceeded leisurely to check in row 25, when something drew my attention halfway.



Closed Garuda Indonesia ticketing desk


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GA in flight magazines and GA Orient Holidays brochure



The magazines called on me somehow to take them along and almost won over me.
But, ‘No!’ I thought, ‘I am not flying with GA today, so I do not deserve you. Even how much I really want you,’

While turning back, a silhouette with a distinctive red hat and flowing white scarf about the cream-colored robe reminded me of one of the main purposes of our trip.


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EK supervisor




Airport check in



There were basically two lane entrances with the left one for the premium passengers and the wider right one for Economy class passengers. The EK supervisor made sure that everyone joined the check in line through the right entrance.
“Business class?” she asked as we approached.
We nodded and she waived us on.
There were one First Class desk and two combined desks for Business Class and Skyward tier members. We lined up at the combined desk on the left. There was one passenger before us.



Combined check in desk



Carpets were spread out in front of the premium desks.


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Dark blue J carpet



We did not have to wait long and were soon called forward. I put our single joint suitcase on the balance. It indicated 17 kilograms. Not bad for two people traveling together!
My partner in the meantime handed over our travel documents to be processed.
“I see that Delhi is your final destination,” the check in agent noticed.
“That is correct,” we replied.
“Have you been in India before?”
“No, it will be our first time,”
“Then, it is alright. Otherwise you would just be allowed to reenter India after two months,”
“Yes, we are aware of it,”
The agent proceeded to tag our suitcase and print our boarding stubs.
“Here are your boarding passes which also serve as your lounge invitation,” the agent said while returning our documents. “Do you know the way to the lounge?”
“Not yet. But we will find out,”
“Your lounge is the Servisair lounge. After the passport control, there is a staircase on your right. Just go up and walk down the corridor. Your lounge is the third lounge on the left,”
“Thank you,”
“Have a nice flight,”

“Sirs, this way please,” another EK supervisor who just joined the party, showed us the direction to the entrance as soon as we left our check in desk.


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Ticket control before entrance



The whole process until the passport control went delightfully smooth. We were airside in the matter of seconds! Well, there was practically no one around. Presumably due to the non holiday season.


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After passport control



Lounge 3 overview



‘All right! Is there anything we need from the Duty Free before dropping in on the lounge?’
My partner and I figured out that despite the information we got about our individual arrangement, we had no idea about India. Besides, I was about to run out empty pages on my notebook. Hence, we decided to do the shopping at one of the outlets.


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Outlet corner



Then, it was lounging time! I surely appreciated the check in agent showing us where to go. But as long as you observe the signage carefully, you will not get lost.


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Signage downstairs


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One of the signage’s upstairs





Servisair Executive lounge






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Façade



Lounge pillar



Servisair seems to count most Star Alliance members among her clients except for Singapore Airlines which runs her own lounge. By the way, I found it interesting to notice Malaysia Airlines on the list. I would expect MH to house her premium passengers in KL’s Crown Lounges instead.

There were three lounge agents on duty at the reception. All were busy as we walked in. But, we got attended soon by the agent sitting on the right.

As we were waived through, I looked around for free window seats but none was available. So we had to take a seat at the emptier middle section. The longer part of the L-shaped sitting area is facing the tarmac.


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PH-KCG, sister ship of PH-KCC which flew Markus (Flieger67) and his son back from Montréal


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PH-AOA, PH-BQL, PH-BFR and probably PH-KCC?



The longer sitting area is divided in two areas with different furnishing. The bistro style area is located right across the reception. We were seated in the area with dark leather couches.


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Bistro area on the background



The short sitting area is practically facing the only flat screen in the lounge. This secluded part might feel private for some. But it would not be my first choice, especially at an airport!


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Flat screen area



As we settled ourselves at two adjoining couches, I went exploring the food and beverage offering. I immediately noticed the division of the long bar with cold beverages and snacks and the warm beverage corner on the opposite.


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Warm beverage corner


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Long bar overview



The left part of the long bar was set up for snacks.


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Warm pastries and soup


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Sandwiches, candy bars, fruits, chips, stuffed olives and assorted nuts



At the right part, there was an extensive array of (non) alcoholic beverages.


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Liquors, spirits and wines


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Heineken beer and soft drink bar



Fridge with fruit juice jugs, bottled soft drinks and canned beers



My partner got himself a glass of white wine and a bowl of nuts, while I brewed myself a Bloody Mary.


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Ojas, Sandeep, Roni, cheers!



Well, of course there were reading materials available.


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Newspapers


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Magazines, mostly provided by contracting airlines



Though we were kind of expecting a late departure, we complied to the advised boarding time and left the lounge just after 13.30.




Lounge 3



The walk path to the G pier became smaller due to ongoing renovation.


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Work in progress behind the wall



However, the smaller path did not bother me to look at the tarmac.


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PH-BFO



In fact, it got me closer to special pedestrians.  


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EK flight attendants



As we reached G5, I caught an interesting glimpse of the security booth.


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Body scanners



Believe it or not, I was thrilled to sample the body scanner. You know why? Once you are inside the scanner cabin, you have to raise both your arms and hold it above your head while an anonymous photo is being taken. Similar to the posture of Shakira while shaking her hips on her music video clips.

However, the security officials were quite sensitive about it. I managed to make a picture discretely. But, one passenger was rapped on the knuckles for doing the same. So, I put away my camera for a while until we passed the security.

With a slight delay due to a passenger before us leaving liquids lying about inside his backpack, we were allowed through. No, I did not shake my hips inside the cabin!



Gate G5



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Gate screen



The holding area was full to the brim.


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Area overview



Luckily, we could find two adjoining empty seats among the crowd. I was rather unhappy with the sunscreens as it prevented me for watching the aircraft movements outside. Fortunately, there was a gap between the screens to allow me a slight view out of the holding area. I got thrilled by the sight of this beautiful sunbathing B777-300ER.



A6-EBK, my first EK to be!



It was 13.50. Ten minutes past the advised boarding time. We started to wonder whether we would be departing on time.

At 14.00, an announcement was about to come, most people started to gather their belongings but ended up moaning after hearing, “Unfortunately, we cannot board the aircraft yet. We kindly ask you to wait about ten minutes. We will update you,”

An update materialized after another five minutes, “Our technicians are still busy with trouble shootings. Unfortunately, we will need another half an hour to get the matters resolved,”
Sighs and moans echoed around us.

Normally, I would not mind waiting. Only the darn sun screens did not make things any better. I liked the glimpse of A6-EBK, but capturing other airliners would have been nice as well.

There was a single coin operating internet station at the gate, but no one used it. Was it broken down?



Internet station



At 14.40, the gate agent came on the microphone, “We are still testing at the moment. After five minutes, we will be informing you more about the status,”



Boarding



At 14.45, the gate agent saved the situation by saying, “We will start boarding within ten minutes. We would like to call forward our passengers with special needs and families with children. Then, we would like to ask our First and Business class passengers to go on board. Finally, our Economy class passengers are welcome to get on board,”

Almost everyone responded to the call and quickly lined up. The line was soon divided in two, one each on the left and on the right. We took the right one.


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Crowd before the air bridge



The two gate agents in charge tried to observe the boarding sequences, nevertheless they had to let go some pushing forward passengers.

On our turn, the agent tore our boarding passes and hold the longer stubs on the reader.
“Have a pleasant flight,” she said while returning the smaller stubs.
I got excited as I walked down the air bridge.


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Air bridge view



It was quite odd to see only one air bridge deployed for a big bird like A6-EBK. Anyway as the golden cheat line along the entrance door came closer, my excitement was getting stronger.


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Beautiful gold colored ‘a’ across the door



Complimentary newspapers in Dutch, English and Arabic were provided before the entrance. Nice gesture, but not for me. I was kind of busy at that moment.


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Newspaper trolley
Friends forever
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 5:00 pm

On board






Flights Status

Route: AMS-DXB
Date: 9 February 2011
ETD/ATD: 14.30 / 15.55
ETA/ATA: 23.59 / 01.35
Flight number: EK 148
Plane: Boeing 777-31HER
Registration: A6-EBK
Delivered: 15 February 2006
First Officer: Captain Mark Sieferlandsch



View Large View Medium
Click here for bigger photo!

Photo © Maurits Vink





“Good afternoon, Sir. How are you?” Charming Egyptian FA Rafat greeted me at the door.
“I am fine, thank you. And how about you?”
“I am fine too. It is nice to have you on board, Mr. Akhmad,” Rafat replied after a glance at my boarding stub. “Your seat is located right behind the wall on the left,”
“Thank you,”

Behind the wall, the interior of forward J cabin was revealed. The seats were different to what I was used to inside a J cabin, but somehow the large reclining Sicma Aero seats blended very well with the dotted wooden patterned window frames.



Side view of the left section of row 7, our home for the next couple hours


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Slanting backward view


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View of row 6, first J row



A large pillow and a wool blanket were placed on each seat. Interestingly, all in flight entertainment screens stuck out during boarding. While wondering whether such was belong to the EK’s standard boarding procedure, I let the interior sink in.


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A bouquet bowl on each side of the main screen


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Magazine rack. Note the handy EK timetable!



I was tempted to liberate the timetable, but eventually decided to let it pass. I made myself comfortable at my assigned 7A.



My seat



Legroom



I immediately noticed the two seatback pockets. The upper one contained a plastic cover with magazines and a bottle of mineral water.


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Upper pocket



A pre-packed noise cancelation headset was held in the lower pocket.


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Headset



Once I settled myself, I was getting used to my shelter. Despite the 2-3-2 arrangement across, it did not feel cramped. The legroom might only be 46 inch, but at the upright position, I only noticed tiny difference with the one at 60 inch, for instance. Oh, the smiling EK lady on my screen was soothing by the way.


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ICE front page



Most passengers in the forward cabin were already seated. The pre-departure service got going.


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South African FA Liesel attending passenger at 6J



Philippine FA Laarnie appeared on our side.
“Good afternoon, Sir. May I offer you something to drink? I have got champagne, orange juice and apple juice,”
“Can we have the champagne, please?” My partner and I replied.
“Certainly, sir,”

As we stowed our screens, I realized that the dotted wooden pattern of the window frames was applied as well on the armrests. I must say, it looked gorgeous!


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Window frames


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Armrest, large enough as cocktail table


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Our welcome drink



Laarnie attending our neighbor



Not long after, Liesel came to our row.
“Excuse me, Sirs. Please allow me to check your entertainment screens,”
“Sure,” We lifted our glasses, though a bit puzzled.
Liesel proceeded to pull our screens, examined the screen display and stowed them back.
“It is alright. Thank you for your cooperation,”
“You are welcome,”
Then, I thought I knew what was all the previous trouble shooting all about. Something must have gone wrong with the IFE. I hoped that the matters were indeed resolved.

Rafat dropped in with an array of newspapers on a large silver tray with nicely carved edges. Though I was impressed by the presentation, I declined his offer. So did my partner.



Rafat with the newspaper tray



Laarnie soon followed with scented hot towel service.


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White towel with embroidered EK logo



As the towels were recollected, Rafat distributed the menu and wine list.



Handy menu and wine list. Yes, these are liberated!



Comfort pack, another takeaway item, was passed. It was not like the amenity bag I was used to, but I was aware of it. I will reveal the content further on this report.



Comfort pack



At 15.40, UK purser Deborah came on the microphone. “We kindly ask all ground staffs to leave. Our aircraft is bound for Dubai,”
I counted nine passengers in the J forward cabin. F cabin remained empty.


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Cabin prepared with the nose camera activated



Five minutes later, Captain Sieferlandsch introduced himself on the microphone. I did not expect to hear from him that soon and missed out flight details except from the weather in Dubai at 23 Centigrade and that we would be ready for push-back within ten minutes.

Indeed, A6-EBK started moving backwards at 15.45 while her GE90 engines came gradually to life. In the meantime, in flight safety video was broadcasted.


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Last glimpse of G5. Note the unused second air bridge




Taxi



At 16.05, A6-EBK set out for Kaagbaan. The nose camera was capturing our path. One of typical EK feature.


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Main screen



At those moments, I got rather unhappy with the J seat design. The Y passengers were blessed with their seatback IFE screens. Besides, it looked like that I had chosen the wrong side as there was no activity out of the window. Oh well, perhaps I could explore what was inside the plastic cover.


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In flight magazine and duty free catalogue



IFE guide



‘What? No safety card? Oh wait, there is a third seatback pocket!’


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Can you see the mini pocket?



‘Yes! The safety card is there!’



Front page



Back page



Sometimes, a curiosity can help you kill the time. A6-EBK was about to enter Kaagbaan as I returned the whole stuff into the pockets.


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24 marking of Kaagbaan




Take off



A6-EBK lined up and waited for a while. After couple seconds as the GE90 engines were roaring, A6-EBK started to move, gradually accelerate and thunder down Kaagbaan revealing the sight of the cargo terminals.


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Menzies cargo terminal with a KL B744 and three Martinair MD11F’s


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Lift off



A6-EBK banked to the left, revealing some air views of the province of North Holland.


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Lake of Aalsmeer


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City of Aalsmeer


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Schiphol


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Vinkeveen



It took about five minutes before A6-EBK leveled off.
Friends forever
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 5:04 pm

In flight



As the fasten seat belt signs were switched off, Deborah came on the microphone to advise us to keep our seat belts fastened and typically EK, introduced her colleagues, “We proudly present you the languages spoken by our multinational crew members. English, German, Italian, Tagalog, Arabic, Serbian, Russian, Spanish, African and Ukrainian,”

As the curtains between F and J cabin were drawn, I continued with my exploration.


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Seat control unit on my left


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IFE control unit under the armrest on my left


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Headset socket behind IFE control unit



‘Hey, I am missing something. The battery chargers! Where are they? Is there any part I have not searched yet? How about the front side between the seats?’


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Yes, the battery chargers!



I was absorbed in my exploration that I did not notice what our neighbor at 7D was doing. My partner told me afterwards that Mr. 7D was showing off with his iPad, Blackberry, Macbook and Lacoste shoes. He was kind of using the gadgets in our direction and having the Lacoste logo facing our side. After several minutes, he put his gadgets away and made himself occupied with the in flight entertainment.

Laarnie emerged with a drink trolley. She was in charge of our side, while another Egyptian FA Ahmed was in charge of the other side. It was time for aperitifs and canapés.


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Laarnie attending passenger at 6A. Ahmed was busy on the other side



Both my partner and I had decided nothing yet . We quickly leafed through the menu.



Bar service



As Laarnie reached our row, we pulled the tray table. Ah, the lovely dotted wooden pattern again!


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Folded position


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Unfolded position



“Good afternoon, Sir. Can I offer you anything to drink?” Laarnie smiled which made me melt right away.
“Can I have Bloody Mary, please?”
“Certainly, Sir. And how about you, Sir?” Laarnie turned to my partner.
“Can I have Chivas Regal, please?”
“Single or double?”
“Just single to start, please,”
“Certainly, Sir,”
I kept my eyes open at Laarnie and was amazed how she knew exactly where the ingredients were located in her trolley. She pulled one of the drawers for a small bottle of Vodka and proceeded with another drawer to reveal a bottle of Tabasco and a bottle of Worchestire sauce. Vodka was poured in a glass, followed by a dash of each Tabasco and Worchestire sauce, a pinch of salt and pepper. Finally, she topped off the mixture with tomato juice, a slice of lemon and some ice cubes.
“Here you are, Sir. Do you want to have canapés or nuts to go with it?” Larnie asked me.
“The canapés, please,”
“Certainly, and how about you, Sir?”
“Also the canapés, please,” My partner replied.
“Certainly, Sir,”



My first ever EK Bloody Mary. This one is for you, Roni. Cheers!



After serving our canapés along with a folded napkin, Laarnie continued with the preparation of my partner’s drink. Apparently, whisky on the rocks is the EK’s standard preparation on board as she put some ice cubes before pouring the whisky.
“Oh, no ice, please!” My partner’s remark caught Laarnie by surprise.
She was about to remove the ice cubes out of the glass, but eventually put the glass aside and fill another glass.



My partner’s straight Chivas Regal with canapés



The canapés consisted of three mini open sandwiches. Salty surimi salad on whole meal bread, salmon and tasty combination of a pineapple slice on chive brie cheese on white bread. Lovely bites all together.


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Canapés close up



“May I take your meal order, Sir?” Laarnie asked further.
We already made up our mind, but browsed through the menu once again just in case.



Lunch menu



“I would like to have Beef Wellington as starter and lamb kebab as main course,” I said.
“Certainly. And how about you, Sir?”
“For me seafood platter as starter and I will have the kebab as well,””
“Certainly, Sir. What would you like to drink to go with your meal?”
‘Oops, my bad! I was not decided yet on that one!’ I thought on the contrary to my partner. ‘Let me see…’



Champagne



White wine: Italian Chardonnay or New Zealand’s Sauvignon Blanc



Red wine: French or Spanish


“I will have the Chardonnay, please,” My partner said.
“For me the Spanish red wine, please,” I replied.
“Certainly, Sir,”



Laarnie and Ahmed writing down the order simultaneously



Laarnie did not ask us anything else further, like our order for dessert. We did not mind as we could decide it later on.

“Sir, if you want to watch television, you can pull your screen,” Laarnie made to my amazement our screen ready for use one by one.“Your entertainment control unit is located on the opposite under your armrest,”
At the end, I could only said, “Thank you,”



My IFE screen ready to use




IFE control button




Telephone



The white hand icon on the screen drew my attention. As I put my finger on it, the system came to life. ‘Touch screen! That is easy!’
I decided to my control unit and started exploring EK on my finger top.


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Intro


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ice homepage


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I for information


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Information subpage


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Nose camera view


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Flight map



Chirpy Deborah emerged to check on everyone in our cabin. Occasionally, she had a chat with her passengers. Again, I was impressed by her enthusiasm during the action and barely realized that she walked to our direction.
“Are you alright?” Deborah asked with her caring voice.
“Oh yes,“ I blushed a bit. “It is lovely!”
Deborah satisfyingly smiled and carried on.

As Deborah went out of sight, I noticed my partner having trouble with his screen. The system did not seem to respond on his command. It apparently had been going on for a while.

He was kind of giving up by the situation when an announcement came, “Due to problems with our in flight entertainment, we will have to reboot the system within fifteen minutes,”
Indeed, the problems were resolved after fifteen minutes!  
‘Well, I think I will listen to my favorite artist now!’ I thought.



Noise cancelling headset


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Music list from ‘e’ for Entertainment


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Beautiful Day by U2!



Lunch service was about to start as Rafat appeared on our side to set our tables. Laarnie was in charge of serving meal trays.


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Rafat setting the table of Mr. 7D



The trays were prepared beforehand. The basic setting consisted of a water glass, a butter dish, a pair of pepper and saltcellar, cutlery set, a side plate for your choice of bread and a seasonal salad bowl. Your starter would be placed right before serving.


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My lunch set



The presentation of our starters did not look bad.


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My Beef Wellington


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My partner’s Gourmet seafood platter



To go with the salad, there was a choice of balsamic vinegar or Thousand island dressing.


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Seasonal salad of rocket salad, parmesan cheese, sundried tomato and pine nuts with my choice of balsamic vinegar



Our glasses got topped off with still water, followed by bread basket offering.


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My choice of sunflower bread



As finishing touch, we got generous flow of wines.



Laarnie pouring my partner’s Chardonnay



After wishing “Enjoy your meal,” Laarnie returned to the galley.

While my partner started to take a bite of his meal, I could not help looking at the my tray set once again. I must say, the EK logo nicely decorated the utensils.  


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Pepper and saltcellar



Cutlery set



Unwrapped. Note the carved EK logo on each of it!



‘Alright, Suryo! Do not forget to eat!’ I thought by myself at one stage.

Though it was my first time savoring Beef Wellington, I was not disappointed. Though served cold, the meat did not lose its tenderness. In fact, it was a delightful combination with the sweet and spicy apple pepper sauce. I washed down the whole experience with soft and fruity Spanish red. Awesome!

My partner seemed enjoying his meal as well. He said his Chardonnay was lovely.

Some thirty minutes later, as we were finished with our starters, Rafat cleared up our starter dish and offered a second bread serving. We politely declined it as we did not want to stuff ourselves too early.

Laarnie soon emerged with the trolley. Reasonably by using pincers as the main course was served piping hot , she placed the crockery at each of our trays. A third bread serving followed.


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Lamb kebab


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Fluffy Arabic bread for me



The lamb dish was another masterpiece! A medley of juicy meat, fully flavored vegetable and spicy rice. Along with the Spanish red, what a joyful Mediterranean sensation which I enjoyed at every bite.

Half an hour further, Rafat collected our trays and set our table for the last course.


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Ready for the last course



I found it interesting to see the dessert mentioned on a separate page of the menu.



Dessert menu



What intrigued me more, was that we were not asked what we would like to have for dessert when our trays were collected.

Well, I did not mind the wait for a while for the next course after such copious meal. I kept myself occupied by listening to the music and gazing at the outside scenery.


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Sunset



Unaware of what was coming up…



Dessert trolley along with coffee setting utensils!



The presentation caught me by surprise. It was my first time seeing a dessert trolley on board for the first time! I did not expect to see the dessert, the cheese and the fruit displayed all together. I was deeply impressed! Laarnie and Rafat were in charge of our side, while Deborah and Ahmed took care of the opposite.

While Laarnie was attending the row before us, Rafat offered us Godiva chocolates from a big box.


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Godiva box


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View from above


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Close up of lemon and lavender tart slices and chocolate raspberry sponges



“Do you care for dessert, Sir?” Laarnie asked. “We have got cheese, lemon tarts, chocolate sponges and fresh fruits,”
“Certainly,” My partner replied. “I would like to have the cheese plate and some fruits,”
“Certainly, Sir. Do you want anything else?”
“Yes, I would like to have a glass of Port to go with it,”
“Certainly, Sir. And how about you, Sir?” Laarnie turned to me.
Normally, I am not into desserts. But at that time, how could I possibly refuse?
“For me the chocolate sponge, please. I will go for the Port wine as well,”
“Certainly, Sir,”

As Laarnie started to prepare our orders, I was amazed on how careful and fast Laarnie prepared my partner’s cheese plate.



Laarnie in action



And Voila!

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International cheese selection with a bunch of red grapes


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Fresh fruit selection


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My partner’s dessert overview along with a glass of Port wine and his choice of Godiva chocolate



“How about you, Sir?” Laarnie turned to me, “Which sauce do you like to go with your chocolate sponge? We have got mascarpone sauce and white chocolate sauce,”
To be honest, I could not remember my reply at that time. Laarnie suggested me one sauce. I was hypnotized by which I just said ‘Yes’.


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My chocolate sponge with unidentified white sauce



To my surprise, Laarnie offered me the same fresh fruit plate as my partner’s while I could not remember whether I ordered it earlier. But it did not matter at all! On the contrary, I liked her gesture.


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My dessert overview



You know what? I did not regret my decision to do the desserts. The sponge was heaven. Its soft substance was literally melting in my mouth. Not too sweet with creamy note which got emphasized by the buttery sauce. No, I still cannot figure out whether it was the mascarpone or the white chocolate one.

What about the fruit plate? I must say, I was grateful of Laarnie for that. It was exceptionally fresh, especially the strawberry! Hmmm…   
And the port? It was a revelation for me to have it on board. I regretted that I did not follow Anosh’s example earlier on this one.

We ordered a digestive as the finishing touch of this remarkable lunch. Look how we were immersed with the soothing purple cabin light.



Ceiling with emerging stars



Forward view along the cabin wall



Cognac along with a glass of water



After distribution of hot towels, the cabin lights were dimmed. Most passengers arranged their seats in the reclined position, unwrapped their comfort packs and tried to take a rest, including my partner.


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Comfort pack revealed: Eye mask, a pair of knitted socks and warning sticker



But not for me! There was much more to explore to keep me awake.


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Forward J cabin


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Aft J cabin



Nature called. Time for a visit to the lavatory and I was happy it looked tidy.



Cushioned to serve as a chair



What a great idea to cheer up the lavatory.



Orchid on the wall



EK’s amenity kits were provided in the lavatories.


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Pre-packed combs, refreshing tissues, shaving kits and moisturizing cream tubes



My exploration went further. My next stop was the forward Y cabin.


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Backward view


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Forward view



A6-EBK hit some turbulence while I was on my way to the aft Y cabin. The fasten seat belt signs were illuminated.
I got tapped on my shoulder. “Sir, please return to your seat and keep your seat belt fastened,”
I complied and returned to my seat. My partner was sleeping when I got back. Well, kind of. As he told me afterwards, he could not catch any sleep due to the awkward angle of the lie position of his seat.

Somehow, I got so thirsty while waiting for the turbulence to pass off that I finished off the whole bottle of my mineral water in one draught. My thirst was not lessened yet, but I did not hit the call button on purpose.

As soon as the fasten seat belt signs were switched off again, I went to the galley. At that time, Liesel was having a chat with her Ukrainian colleague, Iryna. Under the cloak of asking another bottle of mineral water, I entered into a connection with them. Iryna was apparently in charge of Y cabin as I did not see her around earlier. Liesel gladly complied with my request about our flight details, while Iryna excused herself to return to her station.

Liesel and I had a chit chat quite a while. When it came to her eight year employment by EK, Liesel told me that she was about to make a different carrier move by attending a master chef class in her home country.

Duty called for Liesel. I thanked her for her time and made my way to the aft Y cabin to retake an unaccomplished mission earlier. First stop was the middle Y cabin.


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Backward view


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Forward view



I walked back upon reaching the Y aft cabin.


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Forward view



As I entered the J galley, Liesel was in company of Deborah, Ahmed, Laarnie and Rafat. I took that opportunity to thank them all for delivering the great service and delicious food so far.
“Thank you so much for your feedback. We truly appreciate it,” Deborah said on behalf of her colleagues. “Do you have any suggestion to make our service even better?”
“Actually no. It has been wonderful,” I replied. “I would say, just keep it up this way!”
“Thank you,”
“I have a request though! Can I have a picture with all of you?”
“Sure, no problem!” said Deborah. “Guys, come closer. We are having a picture together!”
What an enthusiasm! I was happy to see Deborah encouraging her colleagues to join the party.
Liesel volunteered to become our photographer.


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Clockwise from right to left: Ahmed, Laarnie, Deborah, Rafat and me. Courtesy of Liesel



Too bad, we could not have our chit chat too long. The beverage run before landing had to be done. I thanked Deborah, Ahmed, Laarnie, Rafat and again Liesel before returning to my seat.

Once I stepped into the forward cabin, I had to look above somehow.



Starlight on the ceiling



My partner was awake as I got seated. Not long after, Laarnie appeared on our side.
“Can I offer you anything to drink? I have got orange juice or pineapple juice,”
“Orange juice, please,” Both my partner and I replied.


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Fresh orange juice



One hour before touchdown, the cabin lights were illuminated, followed by an announcement that we would be landing in DXB within thirty minutes.

Rafat distributed hot towels as Laarnie collected the blankets, headsets and pillows. Deborah in the meantime passed the fast track cards. What a cooperation!  

After clearing the glasses of the last beverage run , the cabin got prepared for the landing. Fasten seat belt signs were switched on.


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Forward cabin view checked!



The cabin lights were gradually dimmed.



Landing (UAE time)



Due to the crowded DXB airspace, A6-EBK was put in a holding pattern. We had to circle around for another half an hour. By that time, I got unhappy again with my seat configuration as I could not use the IFE during the wait.

Finally after some twenty five minutes, Captain Sieferlandsch saved the situation by saying, “Cabin crew, please prepared for landing,”

A6-EBK made the very last turn as the whining GE90’s stabilized her in the landing position.


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Seconds before touchdown



The wheels hit the 12L-30R runway at 01.25. Full brakes were immediately applied as A6-EBK had to vacate the runway as soon as possible.

What was coming up, was a long trek of ten minutes to our gate somewhere at DXB Terminal 3.


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T4 construction


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EK headquarter



At one point, A6-EBK turned right to its final spot, revealing the first glimpse of T3.


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T3 with row of, what else, EK birds


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A6-EMO, our neighbour


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Docked at B23



At 01.35, A6-EBK came to a stop. Unbuckling sound of seatbelts echoed as the cabin got brightened. Everyone gathered his belongings including us and got prepared for disembarkation.



Disembarking



Unlike in AMS, both air bridges of B23 were deployed. As 2L door was located right behind the forward J cabin, we were lining up in the direction.
“I think, the front door got opened first,” Laarnie drew our attention to 1L.
As I looked back, I saw some passengers indeed were disembarking.
“Thank you,”

We walked past the unused F cabin towards 1L.


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Right view of row 2


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Seats 2A and 2B


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Seats 1A and 1B viewed from row 2



Somehow, I did not regret not flying F on board of A6-EBK.

Up front I noticed Deborah, Liesel and an another colleague of theirs standing at the door opening to say their passengers goodbye.
I got the feeling I just had to express my gratitude for the last time.
“Thank you so much for everything,” I said as I shook the hands of Deborah, Liesel and their colleague.
Deborah and Liesel grinned while I could hear their colleague whispering, “Oh, that is so sweet!”
That last remark gave me such a warm feeling.  
Friends forever
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 5:06 pm

Dubai International Airport






I got excited as I marked my first footprint in UAE inside the air bridge.


Glass corridor


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Welcome to Roni’s home, I mean, EK’s!



There were EK ground attendants at the end of the corridor holding up papers towards possible connecting passengers of our flight.
“Passengers for Karachi, this way please!”
“Passengers for Kuwait, please follow me!”
Their instructions for a quick transfer echoed as we trickled in. It was not surprising as the status of these destinations showed ‘Final Call’.


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FIDS. All EK’s!



We still got plenty of time for our onward destination.



FIDS close up



Well fellows, this is where our inaugural EK journey from AMS ended. At EK’s home base!




Conclusion



Experienced EK travelers among us might ask me what I thought about EK? In brief, EK exceeded my expectation and I was deeply impressed!

What about the delay? Oh, that one. Would I do justice to make a fuss about it after the perfect treatment from Deborah, Laarnie, Rafat, Liesel and Ahmed? I think you know my answer.

What about the enrollment of my partner into Skywards? Yes, it should have not been that cumbersome. But again, it was not such a big deal at the end. Look what we have got in return. All web features we could imagine.

Anything else? No, nothing else than to express my gratitude for joining me along and my hope that you have enjoyed my report.

Please feel free to leave comments. I look forward to it as there is always room for improvement on my writings.


Cheers,
Suryo
Friends forever
 
jrfspa320
Posts: 326
Joined: Fri Sep 16, 2005 12:18 am

RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 6:01 pm

Brilliant report, great photos.

I have always found EK to be good. Looking forward to the next part
 
PlaneHunter
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 6:01 pm

Hi Suryo,

excellent report with fantastic pictures, very enjoyable stuff! Now I know how you spend February 9th...it will take some time until I will write about my experiences while heading west at the same time.

Quoting akhmad (Thread starter):
Surprise your loved one with a photo in front of a KL engine

KLM and RR engine?  

Quoting akhmad (Thread starter):

A bouquet bowl on each side of the main screen

Hmm, I don't know...reminds me of a cemetery.

Quoting akhmad (Thread starter):
As we stowed our screens, I realized that the dotted wooden pattern of the window frames was applied as well on the armrests. I must say, it looked gorgeous!

The armrests look fine, but I'm not a fan of that wooden pattern on the window frame.

Quoting akhmad (Thread starter):
I counted nine passengers in the J forward cabin. F cabin remained empty.

Wow, light load! It was similar up front on my westbound flight.

Quoting akhmad (Thread starter):
I must say, the EK logo nicely decorated the utensils.

Yes, I can only agree. Beautiful design.


PH
Nothing's worse than flying the same reg twice!
 
Quokka
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 6:26 pm

Hi Suryo, Senang mendengar dari Anda lagi.
After following your earlier series of trip reports I was delighted to see you post another. It is good to see that EK did not disappoint and that you had an enjoyable flight.

Quoting akhmad (Reply 2):
Interestingly, all in flight entertainment screens stuck out during boarding.


This is unusual and I have not seen it before. I wonder if they were working on a problem prior to departure as they are normally stowed for take off and landing.

Quoting akhmad (Reply 2):
I counted nine passengers in the J forward cabin. F cabin remained empty.


I wonder how typical this is. I remember feeling lonely when travelling between PER and DXB and finding myself the only passenger in the forward cabin. Given that many people on A.net believe that F is where the money is made, I wonder how true that is.

Quoting akhmad (Reply 3):
“We proudly present you the languages spoken by our multinational crew members. English, German, Italian, Tagalog, Arabic, Serbian, Russian, Spanish, African and Ukrainian,”


What, no Xhosa?  
Quoting akhmad (Reply 3):
My exploration went further. My next stop was the forward Y cabin.


Low loads in Y as well. Usually Y has higher loadings but I suppose there are the odd flights that reduce the average.

Quoting akhmad (Reply 2):
Due to the crowded DXB airspace, A6-EBK was put in a holding pattern. We had to circle around for another half an hour.

This is becoming increasingly common as EK has become a victim of its own success and frequencies by other Middle East carriers congest gulf air space.
I think that I have mentioned it before but I like your conversational style of writing. It makes the characters seem more real and almost seems as if the reader is there as well.
Thank you for presenting us with another excellent trip report.
Best wishes, Quokka.
 
akhmad
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 6:59 pm

Hi Jonathon, PH, Roy,

Thank you so much for your replies. I really appreciate it.

@ Jonathon:

Quoting jrfspa320 (Reply 5):
Brilliant report, great photos.

You make me happy with your comment. Thank you.


@ PH:

Quoting PlaneHunter (Reply 6):
excellent report with fantastic pictures, very enjoyable stuff!

So nice to hear that. It really makes me happy.

Quoting PlaneHunter (Reply 6):
it will take some time until I will write about my experiences while heading west at the same time.

Please, don't make us wait too long!

Quoting PlaneHunter (Reply 6):
KLM and RR engine?

Hehe, you know it.   

Quoting PlaneHunter (Reply 6):
reminds me of a cemetery.

Ouch, I never thought that way. Would I have to suggest EK another kind of bouquet?

Quoting PlaneHunter (Reply 6):
but I'm not a fan of that wooden pattern on the window frame.

Everyone has its own taste. That makes things colourful.

Quoting PlaneHunter (Reply 6):
Wow, light load! It was similar up front on my westbound flight.

Interesting. Could Wednesdays be not so popular for traveling?

Quoting PlaneHunter (Reply 6):
Yes, I can only agree. Beautiful design.

  


@ Roy:

Quoting Quokka (Reply 7):
Senang mendengar dari Anda lagi.

Senang juga bertemu anda pula.

Quoting Quokka (Reply 7):
I was delighted to see you post another.

It makes me happy to know that.

Quoting Quokka (Reply 7):
It is good to see that EK did not disappoint and that you had an enjoyable flight.

EK was wonderful. Just great!

Quoting Quokka (Reply 7):
I wonder if they were working on a problem prior to departure

I assumed they were having problems with the in flight entertainments. Liesel went through its screen during boarding. The system had to be rebooted as well en route.

Quoting Quokka (Reply 7):
I remember feeling lonely when travelling between PER and DXB and finding myself the only passenger in the forward cabin

Did you leave your seat and get into a conversation with the flight attendants? I am sure you will not get lonely and the FA's will appreciate it as well.

Quoting Quokka (Reply 7):
What, no Xhosa?

Apparently not, Liesel went through these details with me. Do you speak Xhosa by the way?  


Quoting Quokka (Reply 7):
Low loads in Y as well. Usually Y has higher loadings but I suppose there are the odd flights that reduce the average.

77L was previously scheduled for this flight. But it got swapped with a 77W.

Quoting Quokka (Reply 7):
This is becoming increasingly common as EK has become a victim of its own success and frequencies by other Middle East carriers congest gulf air space.

It sounds logical. I assume EK has taken the congestion into account for the published flight duration. I would not mind the wait, but it felt longer without any entertainment.

Quoting Quokka (Reply 7):
I think that I have mentioned it before but I like your conversational style of writing. It makes the characters seem more real and almost seems as if the reader is there as well.

You really make me happy with this feedback. It was a pleasure to take you along my experience.

Quoting Quokka (Reply 7):
Thank you for presenting us with another excellent trip report.

You are very welcome.


Fellows, thanks again for dropping by.

Cheers,
Suryo
Friends forever
 
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rogerbcn
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 7:05 pm

Hola Suryo!

Great Report as usual on you.

EK seems to offer one of the best services around, although the seats look kind of old but their service is outstanding.

Food looks delicious and your choice of wine was really the best  

What a pity you did not get in-front of screen to follow landing and take off properly.

Anyway, looking forward to reading the second part.

Salut,

Roger
"At reise er at leve" H.C. Andersen (Travelling is Living)
 
Marco
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 7:07 pm

Thanks for the report! great pictures and glad you enjoyed your flights on EK!
Proud to be an Assyrian!
 
SpdBrdConcorde
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 7:28 pm

Beautiful and very well written Suryo..Simple and a delight to read.
 
lychemsa
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 7:49 pm

Would it not be better to:

1. Put your EK miles with Miles and More?
2. Then apply for a Miles and More credit card?
3. How much extra was C over Y class? Is it really worth it?

Do you prefer EK over Qatar? Thanks for a great report.
 
akhmad
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 7:51 pm

Hi Roger, marco, SpdBrdConcorde, lychemsa

Thank you so much for your comments.


@ Roger:

Quoting Rogerbcn (Reply 9):
Great Report as usual on you.

Me alegra mucho tu comentario. Gracias!

Quoting Rogerbcn (Reply 9):
EK seems to offer one of the best services around, although the seats look kind of old but their service is outstanding.

You put it aptly. Thanks to Deborah, Laarnie, Rafat, Liesel and Ahmed, the seat design did not matter.

Quoting Rogerbcn (Reply 9):
your choice of wine was really the best

I knew you would say that.



Quoting Rogerbcn (Reply 9):
What a pity you did not get in-front of screen to follow landing and take off properly.

A minor experience, but it gives me an excuse for another try with EK.



@ Marco:

Quoting marco (Reply 10):
Thanks for the report! great pictures and glad you enjoyed your flights on EK!

You are welcome. You really make me happy with your feedback. Thanks!


@ SpdBrdConcorde:

Quoting SpdBrdConcorde (Reply 11):
Beautiful and very well written Suryo..Simple and a delight to read.

I truly appreciate your comment. It encourages me to do better. Thanks.


@ lychemsa:

Quoting lychemsa (Reply 12):
1. Put your EK miles with Miles and More?
Quoting lychemsa (Reply 12):
2. Then apply for a Miles and More credit card?

It could be me, but I could not find any information about EK being an airline partner for Miles and More.

Quoting lychemsa (Reply 12):
3. How much extra was C over Y class? Is it really worth it?

Well, I do not know exactly how much extra C was. But what I know is that it is really worth it!

Quoting lychemsa (Reply 12):
Do you prefer EK over Qatar?

In case of our last holiday, I prefer EK to QR.

Quoting lychemsa (Reply 12):
Thanks for a great report.

You are welcome. I am happy to know that you like it.


Fellows, thanks again for your feedback!

Cheers,
Suryo

[Edited 2011-03-11 12:03:07]
Friends forever
 
luv2fly
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 8:11 pm

What a great read and it really brought a smile to my face while I read it.
You can cut the irony with a knife
 
aflyingkiwi
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 9:13 pm

Hi Suryo,

Fantastic report as always, sounds like EK still offer a very good product though there a couple of things that could be improved (proper lie-flat seats etc.).

It sounded you had a very nice crew on your flight which is always nice and the food looks good as always as it is with emirates.

Quoting akhmad (Reply 3):
Lunch menu

Just curious, do you know what those hearts on the menu are supposed to mean. I assume it's got something to do with Valentines Day?
 
eicvd
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 9:32 pm

Hi Suryo
Great trip report, didnt want it to end. Cant be long before EK announce DUB, really hoping to see them here soon.
COYBIB
 
LH4116
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 9:39 pm

Hey Suryo!

What an absolutely excellent report you made this time, I recon it's your best so far. Keep up the good work! 

I didn't know you needed a visa for entering India, does this apply for all EU passports or only the Dutch? Your Visa issue seemed really scary at first, but it was nice that you managed to sort it out. The idea of sending away the passports weeks in advance only to receive it at the airport on the day of departure seem a bit frightening to me. Couldn't they just have mailed your passports back?

The Servisair Lounge in AMS looked pretty decent, not as nice as EK's own lounges but at least the standard appeared to be up to par with EU industry averege. Normally those non-airline lounges tend to keep their standards low. I found it pretty strange that MH and SU pax weren't allowed to use the KLM Lounge, considering the fact that they're in the same alliance.

Your flight on Emirates looked fantastic, and given the price you paid it's really good value for the money! One thing I found odd though were the seats. Normally when flying a new type like the 77W you'd expect it to be fitted with an up to date product in J i.e flatbeds. The Cradle Seats didn't look that nice to be honest, but I'm sure they must've been comfy! The F seats could've been sold as J IMHO. Do EK have any plans of updating their products on these 77Ws?

The food offerings looked really generous. Meal offerings seemed very generous, all the way from Canapé to Dessert! It looked really delicious too, especially the Beef Wellington. I did however find it a bit strange to have them serve it as a starter, normally you'd expect to have it as a main. I bet Mr. Ramsay is would be furious about that  

Crew seemed fantastic, did you get any signatures from them?

Looking forward to the next part, hope to see it online soon!  

Thanks for sharing
//Jonas
SAS Plus is Business Class made faux!
 
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OA260
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 9:47 pm

Hey great report as always and very well written. Enjoyed the whole lot and great photos.

The product is the same as I flew MAN-DXB some years back. I thought they had changed it since then. Although those seats were very comfortable IIRC.

Thanks again

Philip  
 
Flightsimboy
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 10:21 pm

Suryo what a fantastic report as usual. And always a pleasure to read about your trips while you ride up front in style. Looking forward to the onward connection to Delhi!

Quoting akhmad (Thread starter):
Namasté fellow A.netters

You are such a cultural ambassador  
Quoting akhmad (Thread starter):
my partner and I

Don't take this the wrong way but your partner needs a ficticious name lol... this phrase "my partner and I" is becoming too common in your stellar reports lol...bring him to life, give him a name lol...(Please don't take this too personally!)

Quoting akhmad (Thread starter):
EK is popular among us, A.netters. Airpearl, Vivek, Roni, Mark and Abrelosojos have posted their experience with the airline’s Business Class.

Hmm so EK Y class reports don't really make it here, like my Y class reports lol. My very frist report on airliners.net was on EK

Quoting akhmad (Thread starter):
Secondly, once you decide to pay with credit card, the payment can be done in some eight different currencies.

I had no idea...always landed up paying in USD!

Quoting akhmad (Thread starter):
I went to check EK arrival status. ‘Hmm, our aircraft is running late!’

What else is new...remember it's EK!!

Quoting akhmad (Reply 1):
While turning back, a silhouette with a distinctive red hat and flowing white scarf about the cream-colored robe

You meant coat/Skirt (sorry can't see the pic now but replying blindly)

Quoting akhmad (Reply 1):
Similar to the posture of Shakira while shaking her hips on her music video clips.

Hilarious...hope you didn't start singing some Shakira song lol

Quoting akhmad (Reply 1):
At 14.00, an announcement was about to come, most people started to gather their belongings but ended up moaning after hearing, “Unfortunately, we cannot board the aircraft yet. We kindly ask you to wait about ten minutes. We will update you,”

An update materialized after another five minutes, “Our technicians are still busy with trouble shootings. Unfortunately, we will need another half an hour to get the matters resolved,”
Sighs and moans echoed around us.

Again this is EK lol

Quoting akhmad (Reply 2):
Oh, the smiling EK lady on my screen was soothing by the way

She's there to welcome you on all your flights.

Quoting akhmad (Reply 2):
Indeed, A6-EBK started moving backwards at 15.45 while her GE90 engines came gradually to life. In the meantime, in flight safety video was broadcasted.

This has to be the best part on a plane while it is still on the ground. My heart starts racing once the doors close, it starts to push back and the airline's welcome and safety videos start playing, while in the background the engines start coming to life! While I like Emirates' welcome, the welcome music on Etihad's jet still haunt me till now...It is just amazing!

Quoting akhmad (Reply 2):
At those moments, I got rather unhappy with the J seat design. The Y passengers were blessed with their seatback IFE screens

At least us Y class folk have some incentive LOL....Hmm so you could not never record a take off while flying J, maybe from the main screen in the cabin if there was one.

Quoting akhmad (Reply 3):
EK, introduced her colleagues, “We proudly present you the languages spoken by our multinational crew members. English, German, Italian, Tagalog, Arabic, Serbian, Russian, Spanish, African and Ukrainian,”

Hmmm so no Dutch (as yet), it being a flight from Amsterdam

Quoting akhmad (Reply 3):
It was my first time seeing a dessert trolley on board for the first time!

You need to watch those Homer (can't recall what his name is) on Youtube in the EK J class cabins!!

Quoting akhmad (Reply 3):
Clockwise from right to left: Ahmed, Laarnie, Deborah, Rafat and me. Courtesy of Liesel

Ah sir, I wish to shake your hand for being someone else, who also cares about taking pics of the crew that looked after you

Quoting akhmad (Reply 3):
At 01.35, A6-EBK came to a stop.
Quoting akhmad (Reply 4):
“Passengers for Karachi, this way please!”

Wow that is a pretty tight connection there, considering that EK 604 leaves for Karachi at 0130. (I've been on that flight once or twice. And you get a full meal at that part of the night too)
 
akhmad
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RE: Love At First Sight: An Emirates Story From AMS

Fri Mar 11, 2011 10:51 pm

Hi luv2fly, aflyingkiwi, Mark, Jonas, Philip, flightsimboy,

Thank you so much for your feedback. I really appreciate it.


@ luv2fly:

Quoting luv2fly (Reply 14):
What a great read and it really brought a smile to my face while I read it.

That is so sweet of you. It really makes me happy to hear that. Thank you!


@ aflyingkiwi:

Quoting aflyingkiwi (Reply 15):
Fantastic report as always,

Thank you for your encouraging support.

Quoting aflyingkiwi (Reply 15):
there a couple of things that could be improved (proper lie-flat seats etc.).

Well, EK deserves a second chance and I am willing to cooperate.   



Quoting aflyingkiwi (Reply 15):
you had a very nice crew on your flight which is always nice

I was grateful to meet Deborah, Laarnie, Rafat, Liesel and Ahmed on board.

Quoting aflyingkiwi (Reply 15):
the food looks good as always as it is with emirates.

Good to know that. Thanks! It was my first EK journey. I think there are more to come.

Quoting aflyingkiwi (Reply 15):
do you know what those hearts on the menu are supposed to mean. I assume it's got something to do with Valentines Day?

With the hearts, EK indicates the healthy menu option. You can also regard it as the way to show her love to her passengers.  



@ Mark:

Quoting eicvd (Reply 16):
Great trip report, didnt want it to end.

That is very kind of you to say that. It really makes me happy.

Quoting eicvd (Reply 16):
Cant be long before EK announce DUB, really hoping to see them here soon

I am sure your prayers will be heard.


@ Jonas:

Quoting LH4116 (Reply 17):
What an absolutely excellent report you made this time, I recon it's your best so far. Keep up the good work!

You really cheer me up and encourage me to do better. Thank you.

Quoting LH4116 (Reply 17):
I didn't know you needed a visa for entering India, does this apply for all EU passports or only the Dutch?

The principle is everyone from outside India requires a visa. If my memory serves, only the neighbouring countries are eligible for a visa on arrival. Others like EU countries will have to apply for visa in advance.

Quoting LH4116 (Reply 17):
The idea of sending away the passports weeks in advance only to receive it at the airport on the day of departure seem a bit frightening to me.

I was not too comfortable with the idea as well. We could have arranged the visa ourselves, but then we would have to take at least two days off to submit and recollect our passports since the visas shall not be issued within one working day.

Quoting LH4116 (Reply 17):
Couldn't they just have mailed your passports back?

I think that might be possible, but I am not really sure.

Quoting LH4116 (Reply 17):
I found it pretty strange that MH and SU pax weren't allowed to use the KLM Lounge, considering the fact that they're in the same alliance.

Exactly my point. Or perhaps, the premium passengers of MH and SU can use the KLM Lounge as well apart of the Servisair one.

Quoting LH4116 (Reply 17):
Your flight on Emirates looked fantastic, and given the price you paid it's really good value for the money

It is really worth it.

Quoting LH4116 (Reply 17):
Normally when flying a new type like the 77W you'd expect it to be fitted with an up to date product in J i.e flatbeds.
Quoting LH4116 (Reply 17):
Do EK have any plans of updating their products on these 77Ws?

We were aware of different J configurations on board of 77W. EK is indeed reconfiguring her 77W's J cabins with the lie flat seats. We were kind of hoping that the 77W fitted with lie flat seats would be deployed.

Quoting LH4116 (Reply 17):
The Cradle Seats didn't look that nice to be honest, but I'm sure they must've been comfy!

I found it comfortable enough for a leg like AMS-DXB. Not sure about the longer legs like DXB-IAH.

Quoting LH4116 (Reply 17):
The F seats could've been sold as J IMHO

J lounghaul or F shorthaul.

Quoting LH4116 (Reply 17):
The food offerings looked really generous. Meal offerings seemed very generous, all the way from Canapé to Dessert!

It was simply terrific. You just have to be careful not to stuff yourself too early.

Quoting LH4116 (Reply 17):
I did however find it a bit strange to have them serve it as a starter, normally you'd expect to have it as a main.

Me too. But now I know that you can serve it cold as well.

Quoting LH4116 (Reply 17):
I bet Mr. Ramsay is would be furious about that

I love the idea of challenging Mr. Ramsay!


@ Philip:

Quoting oa260 (Reply 18):
Hey great report as always and very well written. Enjoyed the whole lot and great photos.

Thanks a lot for the encouraging words. You make me happy with that.

Quoting oa260 (Reply 18):
The product is the same as I flew MAN-DXB some years back. I thought they had changed it since then. Although those seats were very comfortable IIRC.

Wow, Philip. I think, it is about time to fly with EK again. I would love to see your point of view.

Quoting oa260 (Reply 18):
Thanks again

You are very welcome. Thanks for reading.


@ flightsimboy:

Quoting flightsimboy (Reply 19):
Suryo what a fantastic report as usual. And always a pleasure to read about your trips while you ride up front in style.

Thank you. It makes me happy to know that.

Quoting flightsimboy (Reply 19):
You are such a cultural ambassador

I am doing my best, Sir!  



Quoting flightsimboy (Reply 19):
...bring him to life, give him a name lol...(

Very good feedback. I will call him J. in my next report.

Quoting flightsimboy (Reply 19):
Hmm so EK Y class reports don't really make it here, like my Y class reports lol. My very frist report on airliners.net was on EK

I hope you do not take offence at it. I do not mention F class reports either, well except for Roni's one.

Quoting flightsimboy (Reply 19):
had no idea...always landed up paying in USD!

Hmm, could it have anything to do with the local interface?

Quoting flightsimboy (Reply 19):
What else is new...remember it's EK!!
Quoting flightsimboy (Reply 19):
Again this is EK lol

It was my first time, remember?  



Quoting flightsimboy (Reply 19):
You meant coat/Skirt

Yes, sir! You are right!

Quoting flightsimboy (Reply 19):
Hilarious...hope you didn't start singing some Shakira song lol

Well, I was about to sing 'My hips don't lie'., hehe....

Quoting flightsimboy (Reply 19):
She's there to welcome you on all your flights.

And I love it.

Quoting flightsimboy (Reply 19):
While I like Emirates' welcome, the welcome music on Etihad's jet still haunt me till now...It is just amazing!

The same thrill I have with EK.

Quoting flightsimboy (Reply 19):
At least us Y class folk have some incentive LOL....Hmm so you could not never record a take off while flying J, maybe from the main screen in the cabin if there was one.

At one stage, I had to use our DSLR to record the stills. Well, an attempt.

Quoting flightsimboy (Reply 19):
Hmmm so no Dutch (as yet), it being a flight from Amsterdam

Not on the outward flight. Apparently, there are not many Dutch FA's around yet. EK is recruiting though in Holland.

Quoting flightsimboy (Reply 19):
You need to watch those Homer (can't recall what his name is) on Youtube in the EK J class cabins!!

Yes, I watched his video many times. Still, it was my first time seeing the trolley in real.

Quoting flightsimboy (Reply 19):
Ah sir, I wish to shake your hand for being someone else, who also cares about taking pics of the crew that looked after you

Deborah, Laarnie, Rafat, Liesel and Ahmed were not only crew members. They were my friends!

Quoting flightsimboy (Reply 19):
Wow that is a pretty tight connection there, considering that EK 604 leaves for Karachi at 0130. (I've been on that flight once or twice. And you get a full meal at that part of the night too)

I was glad for the fellow passengers that their connecting aircraft was hold at the gate.


Fellows, thanks again for all your encouraging comments.

Cheers,
Suryo
Friends forever
 
airpearl
Posts: 849
Joined: Tue May 01, 2001 7:42 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 1:17 am

Hey there Suryo!

Congratulations on another comprehensive report with a fantastic story (as usual) and lots of great pictures. It is most excellent! Knowing how much of a QR fan you are, I was really interested to see this much-anticipated report appear to hear your views of EK. It seems you're quite taken with the airline now.   I hope this is the first installment of more to come from your Indian visit.


Quoting akhmad (Thread starter):
Fox urged us to fill out both forms and send them back along with our passports, employer’s testimonials and the copies of our bank statements by registered mail. It had been a long time that we had to surrender our passports. I must say, I was not really comfortable with the idea. Luckily, as customers we could consult our inquiry status online.

Wow, this is incredibly cumbersome. Indian visas are a must for essentially all visitors, but I certainly don't remember having to go through so much hassle in getting a single-entry visa. I wonder if there's no small amount of diplomatic tit-for-tat between India and the EU at play here.

Quoting akhmad (Thread starter):
You know what? He talked me into it.

Hahaha... I am very sure. This trip report section is dangerous for the "forcing" us into booking flights we probably wouldn't have, but Roni's premium class reports are particularly dangerous. They should come with a warning on how they may affect our bank accounts!  
Quoting akhmad (Thread starter):
Do you have no printer around? No worries! You will be issued your stubs at the airport anyway, even when you already have your own printouts with you.

Always much nicer, don't you think?

Quoting akhmad (Thread starter):
The magazines called on me somehow to take them along and almost won over me.
But, ‘No!’ I thought, ‘I am not flying with GA today, so I do not deserve you. Even how much I really want you,’

So, so proper of you Suryo... hahaha. I would have no qualms in grabbing 'em! That's why my hand-carry gets so heavy at the end of a trip.

Quoting akhmad (Thread starter):
Then, it was lounging time! I surely appreciated the check in agent showing us where to go. But as long as you observe the signage carefully, you will not get lost.

Schiphol seems like a most pleasant airport and this sign is familiar to me.  
Quoting akhmad (Thread starter):
I would expect MH to house her premium passengers in KL’s Crown Lounges instead.

So would I. Quite interesting too that GA and CI premium pax do use the KL lounge though.

Quoting akhmad (Thread starter):
Magazines, mostly provided by contracting airlines

Another tempting collectors' display case...

Quoting akhmad (Reply 2):
I was tempted to liberate the timetable, but eventually decided to let it pass.

And such restraint... incredible!

Quoting akhmad (Reply 3):
“We proudly present you the languages spoken by our multinational crew members. English, German, Italian, Tagalog, Arabic, Serbian, Russian, Spanish, African and Ukrainian,”

Only 10 languages? That's quite a short list for EK today...

Quoting akhmad (Reply 3):
The presentation caught me by surprise. It was my first time seeing a dessert trolley on board for the first time!

Really nice. Imagine, premium catering used to be all like this before. Catering overall on EK looked good.

Quoting akhmad (Reply 3):
First stop was the middle Y cabin.

A light load in Y? Unusual for EK.

Quoting akhmad (Reply 3):
“Sure, no problem!” said Deborah. “Guys, come closer. We are having a picture together!”
What an enthusiasm! I was happy to see Deborah encouraging her colleagues to join the party.
Liesel volunteered to become our photographer.

Cool. They sure love their photos taken on EK. One of the things I enjoy about flying this airline.

Thanks again for this great report Suryo. Looking forward to more.

Cheers
airpearl
 
RJtraveller
Posts: 47
Joined: Sun Feb 13, 2011 9:09 am

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 2:16 am

Hi Suryo
What a nice and well written trip report. Great service with EK business class as I fly the route DXB - AMS last year the cabin crew tends to chat with the passenger making them our friends in the flight which is a service I couldn't got in flying Garuda business to AMS


I am planning to fly EK to Paris next month in Y from CGK in a promo fare as well

Great TR,
Cheers
RJtraveller
 
767747
Posts: 2122
Joined: Wed Jan 26, 2005 10:08 am

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 4:40 am

Hey, Suryo!

Nice report from you! Looks like you had a really good flight with Emirates. The service and food looks very nice. It's too bad that Emirates has their business class in a 2-3-2 config on the 777; that middle seat just seems to be not good on any plane!  

Thanks for sharing! Looking forward to your next trip.

Matthew (767747)
I love to fly!
 
Burj
Posts: 745
Joined: Sun Nov 18, 2007 6:46 am

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 6:46 am

Quoting akhmad (Thread starter):
I was tempted to liberate the timetable

:D

Did you at least liberate the salt and pepper shakers with the Emirates logo on them?


As always awesome trip report! Will there be one for the lounge at DXB and the DXB to India flight? Wow how ungrateful do I sound....after such a great trip report here I am wanting MORE!
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 8:19 am

Hi airpearl, RJtraveller, Matthew, Burj,

Thanks for dropping by.

@ Airpearl:

Quoting airpearl (Reply 21):
Congratulations on another comprehensive report with a fantastic story (as usual) and lots of great pictures. It is most excellent!

You really make happy with this. Thank you.

Quoting airpearl (Reply 21):
It seems you're quite taken with the airline now

Oh, is it obvious?   



Quoting airpearl (Reply 21):
I hope this is the first installment of more to

We are not yet India, aren't we?

Quoting airpearl (Reply 21):
I wonder if there's no small amount of diplomatic tit-for-tat between India and the EU at play here.

I am not sure about it. Interestingly, we met Dutch couple who had their Indian visas pre-arranged in Thailand. They told me that they did not have to go through all the formalities.

Quoting airpearl (Reply 21):
They should come with a warning on how they may affect our bank accounts!

You mean like: Travel addicts!

Quoting airpearl (Reply 21):
Always much nicer, don't you think?

Certainly. A collector item.

Quoting airpearl (Reply 21):
I would have no qualms in grabbing 'em! That's why my hand-carry gets so heavy at the end of a trip.

Well, I think it is about decision making.  


Quoting airpearl (Reply 21):
Quite interesting too that GA and CI premium pax do use the KL lounge though.

Hmm, I think there are some administrative issues yet to be resolved here.

Quoting airpearl (Reply 21):
That's quite a short list for EK today...

Are you serious? Did you document the record of spoken languages on board by chance?

Quoting airpearl (Reply 21):
A light load in Y? Unusual for EK.

Due to aircraft swap perhaps? 77L was previously scheduled for this flight.

Quoting airpearl (Reply 21):
Thanks again for this great report Suryo.

My pleasure and thank you so much for your feedback.


@ RJtraveller:

Quoting RJtraveller (Reply 22):
What a nice and well written trip report.
Quoting RJtraveller (Reply 22):
Great TR,

It makes happy to know that. Thank you for reading.

Quoting RJtraveller (Reply 22):
the cabin crew tends to chat with the passenger making them our friends in the flight

I can only agree with you. I love their attitude towards us, passengers.

Quoting RJtraveller (Reply 22):
a service I couldn't got in flying Garuda business to AMS

Hmm, do GA flight attendants tend to be shy nowadays? Last time I flew GA was in 2008.

Quoting RJtraveller (Reply 22):
I am planning to fly EK to Paris next month in Y from CGK in a promo fare as well

Don't forget to post a report.


@ Matthew:

Quoting 767747 (Reply 23):
Nice report from you!

Thank you. It rmakes me happy to hear that.

Quoting 767747 (Reply 23):
Looks like you had a really good flight with Emirates. The service and food looks very nice.

Our flight was perfect. Really love at first sight.

Quoting 767747 (Reply 23):
It's too bad that Emirates has their business class in a 2-3-2 config on the 777; that middle seat just seems to be not good on any plane!

We were aware of it. We just had to make sure that none of us got stuck in the middle.

Quoting 767747 (Reply 23):
Thanks for sharing!

You are welcome.


@ Burj:

Quoting Burj (Reply 24):
Did you at least liberate the salt and pepper shakers with the Emirates logo on them?

Nothing from the lunch tray set, but toothpicks.

Quoting Burj (Reply 24):
As always awesome trip report!

I am really happy that you enjoyed my report. Thank you.

Quoting Burj (Reply 24):
Will there be one for the lounge at DXB and the DXB to India flight?

We are not yet in India.   

Quoting Burj (Reply 24):
after such a great trip report here I am wanting MORE!

Thanks for encouraging.


Dear fellows, thanks again for all your valuable feedback. You encourage me to do better.

Cheers,
Suryo
Friends forever
 
OP3000
Posts: 342
Joined: Thu Jun 25, 2009 5:45 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 10:45 am

Suryo,

Thanks for the enlightening trip report. I have become an avid TR reader of late, and yours could not be any more detailed.

I find that the crews on EK gets mixed reviews, but you seem to have had a great experience here. How does this one rate compared to your past experiences with them?

And the part about the passenger in 7D exposing his bling gadgetry cracked me up 

Cheers.
 
Quokka
Posts: 1315
Joined: Fri Sep 03, 2010 12:26 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 11:18 am

Quoting akhmad (Reply 8):
Did you leave your seat and get into a conversation with the flight attendants?

Yes I did otherwise I think that I might have gone mad, although some people say that I already am.   And they do seem to like to have a chat between their normal duties.

Quoting akhmad (Reply 8):
Do you speak Xhosa by the way?

LOL. No, only a couple of clicks and I usually get them wrong.  
 
User avatar
CrimsonNL
Posts: 1783
Joined: Wed Dec 05, 2007 6:34 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 12:51 pm

Hi Suryo, thanks for sharing. A very well written report! The service looks great however I don't like the look of the biz seats. Looking forward to the rest of the reports!

Martijn
Always comparing your flown types list with mine
 
MH017
Posts: 1473
Joined: Tue Apr 26, 2005 4:17 am

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 1:43 pm

Suryo,

Wow, this is some excellent TR and photo report !!! As if I'm joining you along to DXB  

Now that you've both flown EK and QR in C-class (and haven't seen you answer this already): which airline has the better seats and/or service ?

Looking forward to your next installment !!!

Cheers,

Pieter...
don't throw away tomorrow !
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 3:31 pm

Hi OP3000, Roy, Martijn, Pieter,

Thank you so much for your comments.


@ OP3000:

Quoting OP3000 (Reply 26):
Thanks for the enlightening trip report. I have become an avid TR reader of late, and yours could not be any more detailed.

You are welcome. Your feedback really makes me happy. Thank you.

Quoting OP3000 (Reply 26):
And the part about the passenger in 7D exposing his bling gadgetry cracked me up

Hehe, it was just part of the experience.


@ Roy:

Quoting Quokka (Reply 27):
although some people say that I already am.

Hehe, that makes two of us.  



Quoting Quokka (Reply 27):
No, only a couple of clicks and I usually get them wrong.

At least you are trying. I am sure you are appreciated with your effort.


@ Martijn:

Quoting CrimsonNL (Reply 28):
Hi Suryo, thanks for sharing. A very well written report!

You are welcome. I really appreciate your feedback. It makes me happy.


@ Pieter:

Quoting MH017 (Reply 29):
Wow, this is some excellent TR and photo report !!! As if I'm joining you along to DXB

Thank you for the nice words. It was a pleasure to take you along.


@ OP3000 en Pieter:

Quoting OP3000 (Reply 26):
How does this one rate compared to your past experiences with them?
Quoting MH017 (Reply 29):
Now that you've both flown EK and QR in C-class (and haven't seen you answer this already): which airline has the better seats and/or service ?

EK and QR were equally good. I like both of them.


Thanks again for your valuable replies. You really encourage me to do better.

Cheers,
Suryo
Friends forever
 
FLIEGER67
Posts: 5195
Joined: Tue Sep 16, 2003 4:43 am

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 4:38 pm

Hi, Suryo,

superb work, story and pictures, you should do more travels, you know!.

EK holding it´s high standard on you´re flight, so it seems
and also for me, as the picky eater, that food presentation looks like really nice.

Quoting akhmad (Thread starter):

PH-KCG, sister ship of PH-KCC which flew Markus (Flieger67) and his son back from Montréal

What a good reminder.

Looking for the next part now.

Best wishes,
Markus(FLIEGER67)
Tripreporter.net
 
AT
Posts: 879
Joined: Tue Jul 25, 2000 12:16 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 4:56 pm

Fantastic report, Suryo; I really thought I was experiencing the flight with you as I read along!

The service seems to have been fantastic. I was surprised that they use this particular J configuration for Amsterdam rather than the lie flat J class. May be because it's not that long a flight?

Also does anyone know whether they will be refurbishing ALL the 77Ws to include the suties in F and the lie flat business Class seat? Or will it just be in select aircraft? Would the two class 77Ws also get the lie flat Business Class seats? What about aircraft that predominantly fly shorter routes?

Suryo you must travel even more often, if only so that we can get the pleasure of reading your reports.
 
fixfox
Posts: 39
Joined: Wed Dec 03, 2003 6:36 am

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 5:53 pm

Hello Suryo,

Thanks for the report.
I make the same hop (EK 148/147) 3 times per 2 months and have moved from KL to EK.
EK offers a better travel experience then KLM, do not forget the free chauffeur pick-up within a range of 65km from AMS and the drop-off again in DXB!
According to the time table, EK sends 6 times a week a 772, all with the new seats and once a week a 773, which can have the old seats (like on your trip) or the the new seats.
During your flight the load was really low!
Usually the J cabin is fully booked and an upgrade to F at the gate is not uncommon.
F is mostly used for these upgraders since most Dutch passengers won't spend their money on travel in F.

The Servisair launch at AMS is the old KLM Crown Lounge.

Look forward to you next report!
 
signol
Posts: 2652
Joined: Tue Oct 30, 2007 5:18 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 7:29 pm

Hi Suryo,

thank you for a fascinating insight to the world of EK Business Class! Brilliantly written and with plenty of professional quality photos  

I hope the rest of your Indian holiday was up to the same standard!

signol
Flights booked: NWI-AMS-JNB-DUR, JNB-AMS-NWI
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Sat Mar 12, 2011 8:50 pm

Hi Markus, AT, fixfox, signol,

Thank you so much for your feedback.

@ Markus:

Quoting FLIEGER67 (Reply 31):
superb work, story and pictures, you should do more travels, you know!.

Your comment really makes me happy. Thank you.

Quoting FLIEGER67 (Reply 31):
EK holding it´s high standard on you´re flight, so it seems
and also for me, as the picky eater, that food presentation looks like really nice.

I am happy to know that we have similar food taste.

Quoting FLIEGER67 (Reply 31):
What a good reminder.

Thanks to your great report.   



@ AT:

Quoting AT (Reply 32):
Fantastic report, Suryo; I really thought I was experiencing the flight with you as I read along!

I truly appreciate your nice words. Thank you.

Quoting AT (Reply 32):
I was surprised that they use this particular J configuration for Amsterdam rather than the lie flat J class. May be because it's not that long a flight?

I think it more depends on which registration is assigned for Amsterdam.

Quoting AT (Reply 32):
Also does anyone know whether they will be refurbishing ALL the 77Ws to include the suties in F and the lie flat business Class seat? Or will it just be in select aircraft?
Quoting AT (Reply 32):
Would the two class 77Ws also get the lie flat Business Class seats?

I found the following link about the EK's aircraft configurations.

Quoting AT (Reply 32):
What about aircraft that predominantly fly shorter routes?

We got a different seat configuration though on our onward short flight.

Quoting AT (Reply 32):
Suryo you must travel even more often, if only so that we can get the pleasure of reading your reports.

It really makes me happy to know that. Thanks.


@ fixfox:

Quoting fixfox (Reply 33):
Thanks for the report.

My pleasure. Thank you for reading.

Quoting fixfox (Reply 33):
do not forget the free chauffeur pick-up within a range of 65km from AMS

We were aware of it. Unfortunately, Wageningen is located beyond the 65 km range.

Quoting fixfox (Reply 33):
During your flight the load was really low!
Usually the J cabin is fully booked and an upgrade to F at the gate is not uncommon.

What was wrong with 9 February? It looked like an unpopular day to travel.

Quoting fixfox (Reply 33):
most Dutch passengers won't spend their money on travel in F.

It reminds me of Dutch reasons of economy.

Quoting fixfox (Reply 33):
The Servisair launch at AMS is the old KLM Crown Lounge.

I did not know that. Thanks for the information.


@ Signol:

Quoting signol (Reply 34):
thank you for a fascinating insight to the world of EK Business Class! Brilliantly written and with plenty of professional quality photos

Your feedback truly cheer me up. Thank you for joining me along.

Quoting signol (Reply 34):
I hope the rest of your Indian holiday was up to the same standard!

You really encourage me to do even better. Thanks a lot.


Dear fellows, thanks again for your valuable comments.

Cheers,
Suryo
Friends forever
 
airpearl
Posts: 849
Joined: Tue May 01, 2001 7:42 pm

RE: Love At First Sight: An Emirates Story From AMS

Sun Mar 13, 2011 1:55 pm

Quoting akhmad (Reply 25):
We are not yet India, aren't we?

Excellent, excellent. I wait anxiously  
Quoting akhmad (Reply 25):
You mean like: Travel addicts!

Sounds like you're a premium member of that club!

Quoting akhmad (Reply 25):
Are you serious? Did you document the record of spoken languages on board by chance?

I flew EK in February also - and the list of languages spoken seemed almost unreal as there were easily more than 15 - I think almost all those on your list plus Korean, Portuguese, French, Mandarin, Malay, Japanese... and a couple more too. It's quite amazing. This was on an A380 - I guess more crew means more variety, and more languages, on EK.
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Sun Mar 13, 2011 9:53 pm

Quoting airpearl (Reply 36):
Excellent, excellent. I wait anxiously

Thanks for your support.

Quoting airpearl (Reply 36):
Sounds like you're a premium member of that club!

Hehe, I just have to follow one's example.   



Quoting airpearl (Reply 36):
I flew EK in February also - and the list of languages spoken seemed almost unreal as there were easily more than 15 - I think almost all those on your list plus Korean, Portuguese, French, Mandarin, Malay, Japanese... and a couple more too. It's quite amazing. This was on an A380 - I guess more crew means more variety, and more languages, on EK.

Wow, it sounds like a mini UN. All came together on board.
Friends forever
 
ojas
Posts: 1107
Joined: Mon Mar 10, 2008 10:23 am

RE: Love At First Sight: An Emirates Story From AMS

Mon Mar 14, 2011 5:11 am

Excellent TR, was actually waiting when you would post!

Quoting akhmad (Thread starter):
Fellow A.netters Ojas and Sandeep (AI151) suggested a brilliant idea, %u2018If the Indian summer did not come to us, why did we not go get it ourselves? So India, here we come!%u2019

Nice! lovely!

Quoting akhmad (Thread starter):
We were not too keen of the KL flight and made an inquiry of the arrangement without it. Anosh, I hope you do not take offence at our decision.

good EK just started 8 months ago, else you would either had to select KL or go to another European airport to catch QR or EK or EY.

Quoting akhmad (Reply 1):
While turning back, a silhouette with a distinctive red hat and flowing white scarf about the cream-colored robe reminded me of one of the main purposes of our trip.

Ya, where there is a will there is a ways; where there is an airport there is an Emirates aircraft!

Quoting akhmad (Reply 1):
My partner got himself a glass of white wine and a bowl of nuts, while I brewed myself a Bloody Mary.
Quoting akhmad (Reply 1):
Ojas, Sandeep, Roni, cheers!

Cheers! after all Roni is the ultimate authority on Bloody Marys

Quoting akhmad (Reply 1):
You know why? Once you are inside the scanner cabin, you have to raise both your arms and hold it above your head while an anonymous photo is being taken. Similar to the posture of Shakira while shaking her hips on her music video clips.

LOL, probably one of those poses professional models make?

Quoting akhmad (Reply 1):
No, I did not shake my hips inside the cabin!

Good, you should have done the Waka Waka ... it resembles the Namaste of India, just that Indians don't shake their a$$es! :P

Quoting akhmad (Reply 2):
Behind the wall, the interior of forward J cabin was revealed. The seats were different to what I was used to inside a J cabin, but somehow the large reclining Sicma Aero seats blended very well with the dotted wooden patterned window frames.

You got an old aircraft, sad!

Quoting akhmad (Reply 2):
Then, I thought I knew what was all the previous trouble shooting all about. Something must have gone wrong with the IFE. I hoped that the matters were indeed resolved.

Good, IFE not working on EK flights is violation of human rights.

Overall I guess you are catering was fantastic and I liked the lounge in AMS as well.

Quoting akhmad (Reply 4):
Experienced EK travelers among us might ask me what I thought about EK? In brief, EK exceeded my expectation and I was deeply impressed!

Good you enjoyed your flight.
Great leaders don't tell you what to do ... they show you how it's done!
 
nethkt
Posts: 1014
Joined: Thu Apr 19, 2001 10:27 am

RE: Love At First Sight: An Emirates Story From AMS

Mon Mar 14, 2011 10:55 am

5 stars trip report from you as usual  
many thanks for all the pics and story, it's very complete  

My EK longest BIZ flight was just the BKK-HKG-BKK sector. I still really like it though.

I'd love to see you dance like Shakira in that body scan machine!
I'll try to be Rafael Nadal as in her "Gypsy" music video lol

 
Let's just blame it on yields.
 
infodesk
Posts: 1462
Joined: Thu May 18, 2006 11:06 pm

RE: Love At First Sight: An Emirates Story From AMS

Mon Mar 14, 2011 12:28 pm

Hi Suryo,

What an absolute delight to read. When I see your reports I think you've missed your vocation! Such superb attention to detail. So, EK really has done a terrific job. You were really spoilt on the flight and my mouth is watering at all the food. What a fantastic idea with the dessert trolley!

I'm no experts on obtaining visas, but it sounds like quite a demanding procedure. Why do they need to see a bank statement?

Quoting akhmad (Thread starter):
contacted the nearest Skywards call center to Netherlands. In Manchester that is to say!

The joys of Europe.....

Quoting akhmad (Reply 1):
Surprise your loved one with a photo in front of a KL engine

Yep, I sat in that engine myself. It was nice to able to see some pictures of AMS and actually recognise the place.

Quoting akhmad (Reply 1):
You know why? Once you are inside the scanner cabin, you have to raise both your arms and hold it above your head while an anonymous photo is being taken. Similar to the posture of Shakira while shaking her hips on her music video clips.

This really made me laugh. Can you imagine the security employee instructing everyone to shake their hips?! That would really lighten up their day  

Can't wait for the next installment.
Happy flying
Infodesk   
"Do nothing in haste, look well to each step and from the beginning think what may be the end" - Edward Whymper
 
ronerone
Posts: 1463
Joined: Wed Aug 18, 2004 4:56 pm

RE: Love At First Sight: An Emirates Story From AMS

Mon Mar 14, 2011 4:51 pm

What an OUTSTANDING report Pak Suryo!


I have been waiting with a lot of excitement for your verdict on EK, and i am glad that they did not disappoint on this sector (and now i am very curious to see how they performed on your following sectors!).

Thank you for delivering this superb TR, that is filled with great pictures and detail that really made me feel like i was flying with you! I think this is your best TR to date Suryo!!!

Quoting akhmad (Thread starter):
Anosh, I hope you do not take offence at our decision.



Haha .. Anosh is THE KLM master!

Quoting akhmad (Thread starter):
However, Roni’s call on Dancing In The Dark: An Emirates A380 Inaugural… (by ronerone Oct 24 2010 in Trip Reports) stuck in my mind, ‘Come on Suryo! Fly Emirates!’

You know what? He talked me into it.



I am glad i did  
Quoting akhmad (Thread starter):
Firstly, you are able to book different travel classes on a single itinerary and choose to pay cash or by Skymiles on the same step. Secondly, once you decide to pay with credit card, the payment can be done in some eight different currencies. At this stage, seat selection is not available yet. But wait!

Once your tickets are issued, you just have to log into ‘Manage a booking’ to find out what you are entitled to.

It is not only about viewing or printing out your itinerary. What do you think of (re)editing your seat selection or making a request for an instant upgrade in case you have sufficient Skymiles? How about updating your API, submitting meal request or booking a chauffeur-driven car to the airport? Oh, do you need pre-arranged UAE visa? Just apply online here for the visa. To round it off, the above-mentioned features turned out to be accessible as well from Skywards member page and the other way around.



As brilliant as all of this is, i really wish that Emirates would introduce a feature that allows for changing your travel dates without having to call their office!

Quoting akhmad (Reply 1):
‘Schiphol! It has been ten months ago!’ First thing borne in mind as soon as I entered Schiphol Plaza on the arrival level. It was fairly empty at the time of the day.



Ah yes, I had the same feeling a couple of weeks back  
Quoting akhmad (Reply 1):
While turning back, a silhouette with a distinctive red hat and flowing white scarf about the cream-colored robe reminded me of one of the main purposes of our trip.



She has the contour of a Dutch female, and now outfitted in an EK uniform? I never thought i'd live to see this day!  
Quoting akhmad (Reply 1):
But as long as you observe the signage carefully, you will not get lost.



This is one thing that makes AMS one of my favorite airports. The signage is just too easy and convenient!

Quoting akhmad (Reply 1):
Ojas, Sandeep, Roni, cheers!



Cheers Pak Suryo!  
Quoting akhmad (Reply 2):
Side view of the left section of row 7, our home for the next couple hours



Though it lacks a window, i enjoyed sitting in this seat!

Quoting akhmad (Reply 2):
I was tempted to liberate the timetable, but eventually decided to let it pass.



Why? you should have!  
Quoting akhmad (Reply 2):
‘Yes! The safety card is there!’



Did you liberate it?  
Quoting akhmad (Reply 3):
‘Hey, I am missing something. The battery chargers!



Never assign Suryo to a seat without those battery chargers  
Quoting akhmad (Reply 3):
My first ever EK Bloody Mary. This one is for you, Roni. Cheers!



Haha Cheers! .. How was it? EK's Bloody Mary's can vary from just right, to unrightfully wrong!  
Quoting akhmad (Reply 3):
The presentation caught me by surprise. It was my first time seeing a dessert trolley on board for the first time! I did not expect to see the dessert, the cheese and the fruit displayed all together. I was deeply impressed! Laarnie and Rafat were in charge of our side, while Deborah and Ahmed took care of the opposite.



With EK, if the dessert is not already on your meal tray, then expect to see the dessert trolley!

Quoting akhmad (Reply 3):
To be honest, I could not remember my reply at that time. Laarnie suggested me one sauce. I was hypnotized by which I just said ‘Yes’.



  

Quoting akhmad (Reply 3):
My next stop was the forward Y cabin.



Looks quite empty!

Quoting akhmad (Reply 3):
Somehow, I did not regret not flying F on board of A6-EBK.



This F seat is one of the last few remaining varieties of EK's seats that i have yet to try. They look quite tempting.

Quoting airpearl (Reply 21):
but Roni's premium class reports are particularly dangerous. They should come with a warning on how they may affect our bank accounts!



LOL .. As much as the a.net reports are a nasty influence to all of our dirty little flying habit, we somehow always go back for more!


Thanks once again for sharing this report with us Suryo! Looking forward to the next!

Cheers,
Roni
Fly Roni. Aviation Journeys. Photos. Videos.
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Mon Mar 14, 2011 8:13 pm

Hi Ojas, Atthaphon, Hannah, Roni,

I am so happy to meet you here. Thanks for dropping by.

@ Ojas:

Quoting ojas (Reply 38):
Excellent TR, was actually waiting when you would post!

Thank you for your patience. I am very delighted to know that you are not disappointed.

Quoting ojas (Reply 38):
Nice! lovely!

Hey, who can inspire you more on traveling than your fellow A.netters?

Quoting ojas (Reply 38):
else you would either had to select KL or go to another European airport to catch QR or EK or EY.
Quoting ojas (Reply 38):
Ya, where there is a will there is a ways; where there is an airport there is an Emirates aircraft!

Veni Vidi Voli!   



Quoting ojas (Reply 38):
probably one of those poses professional models make?

Most probably. I felt like a professional model while posing inside the cabin.

Quoting ojas (Reply 38):
Good, you should have done the Waka Waka ... it resembles the Namaste of India, just that Indians don't shake their a$$es! :P

  



Quoting ojas (Reply 38):
Good, IFE not working on EK flights is violation of human rights.

I do not dare to imagine that situation.   



@ Atthaphon:

Quoting nethkt (Reply 39):
5 stars trip report from you as usual
many thanks for all the pics and story, it's very complete

You are welcome. It makes me happy to know you liked my report.

Quoting nethkt (Reply 39):
My EK longest BIZ flight was just the BKK-HKG-BKK sector. I still really like it though.

I can imagine that. You have flown with A380! One particular trip which is still on my wish-list.

Quoting nethkt (Reply 39):
I'd love to see you dance like Shakira in that body scan machine!
I'll try to be Rafael Nadal as in her "Gypsy" music video lol

Hehe, I am sure it would become a hit!


@ Hannah:

Quoting infodesk (Reply 40):
What an absolute delight to read. When I see your reports I think you've missed your vocation! Such superb attention to detail.

This is the sweetest thing I ever heard. Thank you. You really make me happy.

Quoting infodesk (Reply 40):
What a fantastic idea with the dessert trolley!

Definitely. Especially when you did not expect it to come that way.

Quoting infodesk (Reply 40):
Why do they need to see a bank statement?

I wish I knew the reason. I did not dare to ask.

Quoting infodesk (Reply 40):
Yep, I sat in that engine myself. It was nice to able to see some pictures of AMS and actually recognise the place.

Oh, cool! I hope I can see your report soon.

Quoting infodesk (Reply 40):
Can you imagine the security employee instructing everyone to shake their hips?! That would really lighten up their day

Then I could imagine security employee being the most wanted position.


@ Sáyyid Roni:

Quoting ronerone (Reply 41):
What an OUTSTANDING report
Quoting ronerone (Reply 41):
Thank you for delivering this superb TR, that is filled with great pictures and detail that really made me feel like i was flying with you! I think this is your best TR to date Suryo!!!

Roni, I feel honoured with this feedback of yours as the TR master. Thank you. It has been a pleasure to take you along.

Quoting ronerone (Reply 41):
I am glad i did

And I am grateful of it.

Quoting ronerone (Reply 41):
i really wish that Emirates would introduce a feature that allows for changing your travel dates without having to call their office!

Oh, I remember such feature with BA for their premium customers. Well, I am sure Emirates would be adopting it one day.

Quoting ronerone (Reply 41):
Ah yes, I had the same feeling a couple of weeks back

I cannot wait to re-experience it with you.   



Quoting ronerone (Reply 41):
Though it lacks a window, i enjoyed sitting in this seat!

Me too. Isn't it funny?

Quoting ronerone (Reply 41):
Why? you should have!

Thanks for the green light.



Quoting ronerone (Reply 41):
Did you liberate it?

No, I did not.

Quoting ronerone (Reply 41):
Never assign Suryo to a seat without those battery chargers

Oh yes, I would suggest this preference in Manage Your Booking option on all websites.

Quoting ronerone (Reply 41):
How was it? EK's Bloody Mary's can vary from just right, to unrightfully wrong!

The Laarnie's one was just right. The unrightfully wrong would follow....

Quoting ronerone (Reply 41):
This F seat is one of the last few remaining varieties of EK's seats that i have yet to try. They look quite tempting.

I have got the feeling it is going to happen very soon....

Quoting ronerone (Reply 41):
LOL .. As much as the a.net reports are a nasty influence to all of our dirty little flying habit, we somehow always go back for more!

See? Travel addicts! 


My dear fellows, it has been a pleasure to have you here. Thanks again for your valuable feedback.

Cheers,
Suryo
Friends forever
 
User avatar
airbuseric
Posts: 3560
Joined: Sat Jan 22, 2005 1:24 am

RE: Love At First Sight: An Emirates Story From AMS

Mon Mar 14, 2011 8:58 pm

Hi Suryo,
a truly great report, for sure. Nice to see EK from AMS, for a first time iirc.
Shame though that you didn't get on the 77L, which also operates on the route regularly, although did, I think. Better product on those LRs. I do not like the seats you got on the 77W, but this quality is matching with the KLM product on the same route, so no problem to attract the business I suppose.
EK's lounge, I know they want their own, but need a big one. There is one lounge free and available (ex JAL Sakura lounge), but EK says it's too small for them. JAL operated a daily 56-seat C-class section, so it's maybe slighly small for EK indeed.
I hope to read more soon...

Regards
Eric
"The whole world steps aside for the man who knows where he is going"
 
The777Man
Posts: 5912
Joined: Sun Jul 04, 1999 4:54 am

RE: Love At First Sight: An Emirates Story From AMS

Tue Mar 15, 2011 4:31 am

Excellent report with excellent pictures! Looking forward to pictures from India! It seems that the seats you were in were old J seats, hopefully you got better seats on the return.

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
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NZ107
Posts: 4946
Joined: Sun Jul 10, 2005 6:51 pm

RE: Love At First Sight: An Emirates Story From AMS

Tue Mar 15, 2011 5:41 am

Hi Suryo,

Excellent report once again! It's nice to see this flight go smoothly as you'd expect in J. It seems like EK is sorted in the premium classes - most of the recent reports have been positive. Still, I'd like to know if they've found any consistency in Y, especially in the A380. Great pictures too.

I see that these 77Ws have their original seats.. They used to fly down to AKL via SYD and BKK - I flew it in 2007. It sure looked comfortable in J! I was on A6-EBI on that flight but only in Y of course. I wonder if it'd be much of an effort to update their seats and IFE for these birds to incorporate the new ICE which they now have on basically all longhaul configured planes..

Food looks wonderful! I'd take that any day.

Sorry about having to make this comment brief.. I'm slipping a long way behind on my comments and soon they'll just be too old to really comment.

Looking forward to the continuation of your journey!


Cheers,
Nicholas
It's all about the destination AND the journey.
 
FlyingFinn76
Posts: 1698
Joined: Wed Jun 17, 2009 12:10 pm

RE: Love At First Sight: An Emirates Story From AMS

Tue Mar 15, 2011 6:59 am

Hi Suryo,

Great stuff, typical of you I'd say  . Tons of great pictures and nice narrative - you always focus more on the human side of flying with your interactions with the cabin crew and other service personnel along the way.

EK biz looks like a good product, although I'm not so sure about those seats, though. Anyway the food should definitely make up for it, and it being a daytime flight you don't really need a lie flat seat. Nice catch with the 77W, that certainly is an amazing plane if there ever was one!

I think this trip will be quite an epic once again - can't wait until you get to your India part and pictures from there...  
 
SR 103
Posts: 1618
Joined: Sun Oct 01, 2000 6:19 am

RE: Love At First Sight: An Emirates Story From AMS

Wed Mar 16, 2011 7:35 pm

Absolutely fantastic report Suryo! I can not praise the work you have done enough. The details and pictures are just amazing. Really a job well done! Hopefully the rest of your trip went as smoothly as the first leg. Also sorry about the late reply, its been a crazy couple of days.

Quoting akhmad (Thread starter):
Anosh, I hope you do not take offence at our decision.

Haha, why would I take offense? I don't work for them.   I also don't blame you for wanting to try something that is different and unique. To me Emirates is boring and ordinary because of my travel patterns so I know exactly how you feel. We all want a bit of fun once in a while. Plus KLM's Y product is hardly worth a second look these days so you made the right choice.

Quoting akhmad (Reply 2):
Comfort pack, another takeaway item, was passed. It was not like the amenity bag I was used to, but I was aware of it. I will reveal the content further on this report.

That looks quite cheap. Especially when you consider what the other Middle Eastern airlines offer as an amenity kit in J on similar length flights. Some may say an amenity kit is not required and I have to agree, but when the competition offers something substantial, I expect Emirates to be on top of their game.

Quoting akhmad (Reply 3):
And the port? It was a revelation for me to have it on board. I regretted that I did not follow Anosh’s example earlier on this one.

Great to hear you finally got to try it. I guess we can expect more port wine pictures in the future?  
Quoting akhmad (Reply 2):
delicious food so far.

Food has generally been a strong point for EK in my experience. I only have positive things to say about my numerous meals on them. While it may not be as flashy as Qatar and isn't delivered by a chef in a white hat like on Gulf Air, its simple and delicious. In the end thats all that matters, taste.

Quoting akhmad (Reply 4):
Experienced EK travelers among us might ask me what I thought about EK? In brief, EK exceeded my expectation and I was deeply impressed!

I am so glad to her that. Your crew definitely seemed top notch and this is key to having a good flight on EK. As you know, I swore off EK after numerous bad experiences a couple of years ago. However with the stream of positive trip reports flowing into the forum these days, I may just have to give EK another try someday soon.

Quoting fixfox (Reply 33):
The Servisair launch at AMS is the old KLM Crown Lounge.

I was wondering why it looked so familiar. Thanks for the insight.

Quoting ronerone (Reply 41):
Haha .. Anosh is THE KLM master!

LOL, where did I get this reputation from? The last time I flew KLM was in 2008. Heck, the last time I flew to AMS, I was not even on KLM. Hmm... I think I need to get on a KLM plane soon, your making me all nostalgic.  
 
akhmad
Topic Author
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Love At First Sight: An Emirates Story From AMS

Wed Mar 16, 2011 8:44 pm

Hi Eric, Lars, Nicholas, P., Anosh,

I am so glad to meet you here. Thanks a lot for dropping by.


@ Eric:

Quoting airbuseric (Reply 43):
a truly great report, for sure. Nice to see EK from AMS, for a first time iirc.

It makes me happy to hear it. Thank you.

Quoting airbuseric (Reply 43):
I do not like the seats you got on the 77W, but this quality is matching with the KLM product on the same route, so no problem to attract the business I suppose.

My partner J, did not like sleeping on it. It was comfortable enough for me though. Perhaps because I could not remain seated too long due to my excitement to explore the whole cabin.

Quoting airbuseric (Reply 43):
EK's lounge, I know they want their own, but need a big one. There is one lounge free and available (ex JAL Sakura lounge), but EK says it's too small for them. JAL operated a daily 56-seat C-class section, so it's maybe slighly small for EK indeed.

I assume once EK puts a second AMS daily flight into service, a large dedicated EK lounge will be opened somewhere air-side.


@ Lars:

Quoting The777Man (Reply 44):
Excellent report with excellent pictures!

You make me happy with this sweet comment of yours. Thank you.

Quoting The777Man (Reply 44):
It seems that the seats you were in were old J seats, hopefully you got better seats on the return.

I will show you in the following installments.


@ Nicholas:

Quoting NZ107 (Reply 45):
Excellent report once again! It's nice to see this flight go smoothly as you'd expect in J
Quoting NZ107 (Reply 45):
Great pictures too.
Quoting NZ107 (Reply 45):
Sorry about having to make this comment brief.. I'm slipping a long way behind on my comments and soon they'll just be too old to really comment.

You know, Nicholas. I do not mind your brief comment. In fact, it cheers me up to know what you think of my report.

Quoting NZ107 (Reply 45):
Still, I'd like to know if they've found any consistency in Y, especially in the A380.

I have no idea about it.
Dear fellow A.netters, can you please help Nicholas and me with this one?

Quoting NZ107 (Reply 45):
I see that these 77Ws have their original seats.. They used to fly down to AKL via SYD and BKK - I flew it in 2007. It sure looked comfortable in J!

Somehow I got thrilled to know that I was seated in an original seat.

Quoting NZ107 (Reply 45):
I wonder if it'd be much of an effort to update their seats and IFE for these birds to incorporate the new ICE which they now have on basically all longhaul configured planes..

AFAIK, EK has been refurbishing the 77W interiors. I assume A6-EBK will get a face-lift as well pretty soon.

Quoting NZ107 (Reply 45):
Food looks wonderful! I'd take that any day.

Exactly my feeling.


@ P.:

Quoting FlyingFinn76 (Reply 46):
Great stuff, typical of you I'd say . Tons of great pictures and nice narrative

Thank you so much, P. It makes me happy that you liked my report.

Quoting FlyingFinn76 (Reply 46):
you always focus more on the human side of flying with your interactions with the cabin crew and other service personnel along the way.

They are one of the most important parts of my flying experience. I hope to praise the cabin crew this way.

Quoting FlyingFinn76 (Reply 46):
and it being a daytime flight you don't really need a lie flat seat.

Not really, apart of flight duration of five hours forty minutes due to the tailwind and my desire for cabin exploration.

Quoting FlyingFinn76 (Reply 46):
Nice catch with the 77W, that certainly is an amazing plane if there ever was one!

I silently hope a 77W experience of your own, P.   


@ Anosh:

Quoting SR 103 (Reply 47):
Absolutely fantastic report Suryo! I can not praise the work you have done enough. The details and pictures are just amazing. Really a job well done!

You really make me happy with your comments, Anosh! Thank you so much.

Quoting SR 103 (Reply 47):
Also sorry about the late reply, its been a crazy couple of days.

Never mind.

Quoting SR 103 (Reply 47):
I also don't blame you for wanting to try something that is different and unique. To me Emirates is boring and ordinary because of my travel patterns so I know exactly how you feel. We all want a bit of fun once in a while. Plus KLM's Y product is hardly worth a second look these days so you made the right choice.

Thank you for supporting us with our choice.

Quoting SR 103 (Reply 47):
Some may say an amenity kit is not required and I have to agree, but when the competition offers something substantial, I expect Emirates to be on top of their game.

EK might be reading your comment right now.

Quoting SR 103 (Reply 47):
I guess we can expect more port wine pictures in the future?

I am doing my best.

Quoting SR 103 (Reply 47):
In the end thats all that matters, taste.

Agreed!

Quoting SR 103 (Reply 47):
As you know, I swore off EK after numerous bad experiences a couple of years ago. However with the stream of positive trip reports flowing into the forum these days, I may just have to give EK another try someday soon.

Just to follow Roni's example: Come on, Anosh! Fly Emirates!

Quoting SR 103 (Reply 47):
Hmm... I think I need to get on a KLM plane soon, your making me all nostalgic.

I am looking forward to that moment!  


Dear fellows, thanks again for your valuable comments. You encourage me to do better.

Cheers,
Suryo
Friends forever
 
luv2fly
Posts: 11056
Joined: Tue May 13, 2003 2:57 am

RE: Love At First Sight: An Emirates Story From AMS

Thu Mar 17, 2011 1:50 pm

Quoting akhmad (Reply 48):
Dear fellows, thanks again for your valuable comments. You encourage me to do better.



You are already doing excellent and have raised the bar for everyone.....
You can cut the irony with a knife

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