NorthstarBoy
Topic Author
Posts: 1416
Joined: Tue Jun 07, 2005 12:53 pm

My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Tue May 03, 2011 2:51 am

I set out today, camera in hand, for my first air trip in months it seemed like, destination: Burlington, Vermont via Charlotte and New York with the hopes of catching my first US East A319, and my first A321.

After two hours of spotting at the wet and mostly dead Memphis airport I was all ready to board N758US, the A319 operating Mem-Clt today, when the gate crew announced that the flight was oversold. Being at the back of the line to board the plane and standing near the podium, i wandered over thinking I'd at least find out what the reward was for volunteering. A very generous offer of a 500 dollar travel credit motivated me to give up my seat. Everyone else boarded, then the gate crew seemed to decide they didn't need my seat after all, so, I was handed back my boarding passes and on I went. I made my way back to what I thought was my seat to find someone sitting there. I walked back up the aisle with the flight attendant looking for another open seat but there were none, the flight was totally full. So, I became a volunteer anyway. So, i got my 500 dollar credit and the gate crew rebooked me onto United via Chicago.

I then walked down to United to check in for the Chicago flight I had been rebooked on. When the gate agent arrived I presented my print off as I had been told to do, while explaining that I had been bumped off the US flight and she said "Why'd they send you here? we're full." I sort of suspected from the number of people in the waiting area that I wouldn't get on the flight. UA called down to US and said they were full. UA then told me to go to the US ticket counter. Not wanting to deal with the hassle of going outside security then getting rescreened, i walked back to the US gate instead. Once the 225pm Mem-Clt had been sent on it's way, the gate agent pulled up my record, then called his colleague, who was now working the ticket counter. Apparently she had been trying to reach me as she had rebooked me for a 244pm on DL via PHL then LGA on US to my destination.

It was just as well that I didn't make the DL flight as it was delayed by 45 minutes so I wouldn't have made the PHL-LGA anyway, as the connection without the delay was only an hour and I'd have had to change terminals at PHL to boot, with only 15 minutes to make the flight, well, i'd have probably ended up spending the night in Philadelphia or New York.

Likewise it was probably also just as well that I didn't make the UA flight as it ended up being delayed, and the connecting flight from Ord-Btv was also delayed so I'd have gotten into BTV at like 1230am.

The gate offered to rebook me for tomorrow, but, that wouldn't work, as this was just a 2 day up and back trip I was taking on my days off. At this point, having been at the airport already for four hours, and having gotten less than my usual amount of sleep last night, I gave up on the trip and requested that the itinerary be canceled and I'd simply apply it to future travel as a credit.

The gate sent me to the ticket counter, who called their help desk, regained control of the reservation from Delta, canceled the itinerary, and put in a request for a refund. So, not only did I get the 500 dollar travel voucher, but, I'm also getting a 500 dollar refund (hopefully). 1000 dollars for four hours of work isn't bad IMO.

I also got a good lesson in the importance of making sure passengers have seat assignments. While it ended up being a financially positive exercise in good customer service, it was also a definite hassle to me as the passenger.
Yes, I'd like to see airbus go under so Boeing can have their customers!
 
HT
Posts: 5857
Joined: Sat May 07, 2005 6:20 am

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Tue May 03, 2011 5:53 pm

Quite some story ...
I hope you still could enjoy your days off even w/o going onto that trip !
-HT
Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
 
B747forever
Posts: 13061
Joined: Mon May 21, 2007 9:50 pm

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Tue May 03, 2011 6:04 pm

What a story!

Too bad you couldnt fly, but hey you have $1000 to use on US. You can fly to Europe with that amount!


Thank you for sharing

B747forever
Work Hard, Fly Right
 
NorthstarBoy
Topic Author
Posts: 1416
Joined: Tue Jun 07, 2005 12:53 pm

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Tue May 03, 2011 8:32 pm

Quoting HT (Reply 1):
Quite some story ...
I hope you still could enjoy your days off even w/o going onto that trip !

It was quite the adventure! As for enjoying my days off, I just went back to being my sluggy self, doing what I usually do, nothing worthwhile.

Quoting B747forever (Reply 2):
What a story!
Too bad you couldnt fly, but hey you have $1000 to use on US. You can fly to Europe with that amount!

Thanks for reading. My mom said I made out like a bandit coming away with not only the travel credit but a full refund. I'm sure I'll use that travel credit for something. It was kind of too bad that I ended up not taking the trip, but, that happens sometimes. It's always a risk to accept denied boarding compensation, but at least this time it paid off.
Yes, I'd like to see airbus go under so Boeing can have their customers!
 
B747forever
Posts: 13061
Joined: Mon May 21, 2007 9:50 pm

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Tue May 03, 2011 8:36 pm

Quoting NorthstarBoy (Reply 3):
I'm sure I'll use that travel credit for something



How about a weekend in Europe?
Work Hard, Fly Right
 
NorthstarBoy
Topic Author
Posts: 1416
Joined: Tue Jun 07, 2005 12:53 pm

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Tue May 03, 2011 11:40 pm

Quoting B747forever (Reply 4):
How about a weekend in Europe?

I might have to consider that over the summer. I've never tried to make a one day trip to Europe so don't know if i'd get a hassle from customs, but thanks for the suggestion.
Yes, I'd like to see airbus go under so Boeing can have their customers!
 
bubbajin
Posts: 8
Joined: Mon Nov 24, 2008 9:10 am

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Sun May 08, 2011 1:05 pm

Quoting NorthstarBoy (Reply 3):
I'm sure I'll use that travel credit for something.

Head back up to Burlington, VT! As a native Vermonter who lives outside my home state (and misses it!), I can tell you that Spring and Early Summer is the best time of the year to visit. Absolutely Beautiful! Plus, one of the best Air National Guard unit's is stationed up at BTV . . The Green Mountain Boys! A highly respected F-16 unit that even the Active boys respect. Nothing beats hiking the Green Mountains and enjoying a quiet moment in a valley when an F-16 comes tearing through it! Airpower at it's greatest! LOVE IT!
 
NorthstarBoy
Topic Author
Posts: 1416
Joined: Tue Jun 07, 2005 12:53 pm

RE: My Crazy Usair Trip To Nowhere (Sorry, No Pics)

Mon May 09, 2011 4:35 am

Quoting BubbaJin (Reply 6):
Head back up to Burlington, VT! As a native Vermonter who lives outside my home state (and misses it!), I can tell you that Spring and Early Summer is the best time of the year to visit. Absolutely Beautiful! Plus, one of the best Air National Guard unit's is stationed up at BTV . . The Green Mountain Boys! A highly respected F-16 unit that even the Active boys respect. Nothing beats hiking the Green Mountains and enjoying a quiet moment in a valley when an F-16 comes tearing through it! Airpower at it's greatest! LOVE IT!

i might have to do that. Generally my trips are just overnight trips though, i'm more interested in seeing the airport than the surrounding city lol
Yes, I'd like to see airbus go under so Boeing can have their customers!

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