Topic Author
Posts: 560
Joined: Fri Jun 30, 2006 4:07 pm

Winter Weekend In Macau & Hong Kong On Jetstar

Sun Jan 22, 2012 3:31 pm

Happy Chinese New Year everyone! This would be a short report of the weekend trip I did to Macau and Hong Kong over the last weekend and also my first trip of the year. As Jetstar was offering a rather good deal on the dates I wanted, at around S$300 return (Starter Plus fare) inclusive of meals and drinks, one-way luggage from HKG, priority boarding, free seat selection and QFF miles/$30 Jetstar voucher, i pounced on it and booked the weekend trip. The main focus of the trip was food, food and more food! As most of us here are well-versed on service provided by budget airlines, I will keep the descriptions short and let the photos do the story-telling.

12 January 2012
Jetstar Asia
3K 565
Singapore (SIN) - Macau (MFM)
Economy Class

This would be one of 3K's last flights to Macau as 3K would be suspending the route from early Feb. Guess the SIN-MFM route is really hard to sustain, with SQ, MI and now 3K pulling out, leaving Tiger and Air Macau serving the sector. Guess the lack of business travellers is a major disincentive for serving the city.

Just some comments regarding the flight, I feel that Jetstar provides the best cabin service among all budget carriers operating from Singapore. The cabin crew are mostly friendly and professional, very willing to assist in boarding (assisting in stowing luggage, showing passengers to seats), keeping a strong cabin presence during flight, answering call-bells promptly etc, just as in any other full-service carriers. This flight is no exception, with really good service for a LCC. On my past experiences on Tiger and AirAsia, the crew would mainly use their "eye-powers" to "welcome" passengers onboard, rush through cabin service and followed by the disappearing act. If I would to rate cabin service among the 3 major budget airlines, I would rate:
1. Jetstar
2. AirAsia
3. Tiger
However Jetstar still have some way to go regarding punctuality. 2 out of my 6 flights with them in the last half year have seen more than 2 hours delay, including my flight back from HKG on this trip. Enough of ramblings, on to the photos proper.

Jetstar issues proper boarding passes now! Supermarket receipts are a thing of the past.

Some plane-spotting. China Southern A320.

My plane to MFM being catered.

A "Sweet" China Airlines A330. And more Jetstars (A320 and A330).

Another view of 9V-JSB.

Boarding. The flight was not too full, probably about 60% full at most. Some of the pax could get a whole row each.

Legroom at row 25 was really tight! Learnt my lesson, avoid rows 25 and above on all budget airlines' A320s. Row 24 on my flight back had slightly more legroom.

The stuff in the seat pocket. Inflight magazine was quite worn.

At the gate.

Pushback. Myanmar Airways A321 just arrived into the gate beside.

Safety demo by the crew. The crew member at the front is a Japanese crew.

We had a tour of Changi during taxi to Rwy02C. More Jetstars at T1.

SriLankan Airlines A320 at T3.

SQ A333 and B772.

Of course couldn't miss the A380!

SQ B773.

Garuda baby Boeing B735.

Crossing over the bridge to the other side of Changi.

Finally reaching the runway after a very long taxi! A Firefly ATR72 ahead of us.

We are next for departure.

Takeoff from Runway 02C.

View of eastern Singapore. My place of residence could be seen from here!

Ascending over Malaysia.

Post-takeoff announcement.

Climbing. Not sure at what altitude were we flying as the pilot did not address us during the entire flight. It was very cloudy for most of the flight with patches of light turbulence, but the seatbelt signs never came on.

As our Starter Plus fare includes a meal and 2 drinks, a crew approached us shortly after the seatbelt signs went off and asked for our choices. 4 choices of meals were offered. Just like in Business Class! Hahaha! A link to the inflight menu can be found in the link below:

The choices on this flight were:
- Nasi Lemak
- Vietnamese Curry Chicken with Rice
- Japanese Curry Chicken with Rice
- Rendang Chicken with Rice (Chef's special)

I chose the Rendang chicken while my friend had the Nasi Lemak.

Meal with drinks.

My "chef's special", Rendang Chicken. Seriously, it is almost tasteless. I wouldn't fork out S$8 for this. Bad!

My friend's Nasi Lemak. Slightly better choice, but still not that fantastic.

Conducting the buy-on-board meal service. There were quite a number of takers for snacks and drinks.

Cabin view.

This was the scenery for most of the flight enroute to Macau. White...

Jetstar "Business" class lie-flat seats. We had a row each to relax in.

Finally the clouds cleared.

But not for long and it was clouds again below.

Descending into Macau. More clouds.

Final approach into Macau. Nothing but fog and the sea below. Really dreadful weather.

Landing into Macau.

Sands VIP B737-300.

and their B747SP. Luxury charter for the high-rollers!

Welcome to Macau! Air Macau A319 beside.

Landed 5 minutes early into Macau despite our late departure. Overall a reasonably comfortable flight for this sector, especially with the light passenger load.
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
Topic Author
Posts: 560
Joined: Fri Jun 30, 2006 4:07 pm

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Sun Jan 22, 2012 3:33 pm

Scenes of Macau










My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Sun Jan 22, 2012 7:07 pm


Nice trip report, thanks for sharing it with us.
Nice to see that Jetstar actually serves hot meals (even if BOB)
Seating pitch looks cramped
Macau looks great

Next trip report: Well worn A330s and Hassle free MUC transfer
Posts: 5292
Joined: Tue Jan 25, 2005 5:33 am

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Mon Jan 23, 2012 3:01 am

great report!

I was in HKG and Macau September last year! Quite a long trip from LIM but it was great and worth every minute on the airplane!

Report abou my trip to HKG and Macau can be found here ...
LIM-HKG-LIM, A Crazy Long One World Routing (by Avianca Oct 2 2011 in Trip Reports)

These Egg tarts in Macau are soooooooooooooooooo good! hmmmm

Thank you

[Edited 2012-01-22 19:05:41]
Colombia es el Mundo Y el Mundo es Colombia
Topic Author
Posts: 560
Joined: Fri Jun 30, 2006 4:07 pm

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Tue Jan 24, 2012 3:03 pm

Feasting in Hong Kong!













My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
Topic Author
Posts: 560
Joined: Fri Jun 30, 2006 4:07 pm

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Sat Jan 28, 2012 5:17 pm

3 nights just went by so quickly and it was soon the day to fly home. On the morning of the day of departure at around 0600am, I received an SMS that my Jetstar flight had been retimed from 2025hrs to 2155hrs. Groans... Another delay on Jetstar. Well, at least this time they sent the correct message and I could shop for an additional hour in Hong Kong.

On to the trip home. Jetstar uses HKG's Terminal 2, which is just basically a check-in and departure immigration/security terminal, no gates or arrival facilities. After checking in, you would still need to board a train to Terminal 1 where the plane would be parked. However Terminal 2 houses an Aviation Discovery Center, which I made a short visit to, and a outdoor viewing gallery (which was closed due to bad weather)

HKIA Terminal 2, which is only a check-in terminal to house more counters.

Looks more like a mega-mall than an airport terminal.

A must to visit the Aviation Discovery Center!

Lots of airplane models! Can you identify all of them?

Wonder if any of this type is still flying?

Everything about airplanes!

Pretty ladies through the years.

Trying out the old CX First Class seat!

After a short tour around the center, we proceeded through immigration (long queue!!) and security to board the shuttle train to Terminal 1. Now, if one would to be late for a flight, the hassle of transferring terminals to reach the plane would definitely not be very fun, especially if your plane is parked at the far-end of Terminal 1 (which required another train transfer), at the remote terminal (which my Jetstar flight would depart from and requires a bus transfer) or a bus gate (which you would have to board also at T1).

However, we decided to check out the Traveler's Lounge, which is Plaza Premium Lounge's new flagship lounge, in T1 after reading good reviews about it. I was definitely not disappointed!

Some facts about The Travelers' Lounge, which opened in Jan 2010.

Featuring 15,000 sq ft of extravagance and luxury, the flagship lounge is located in Terminal 1, near Departure Gates 1-4 at the Hong Kong International Airport. No expense has been spared from the tasteful designer furnishings to the private members club style service. Everything is built to give travelers the perfect pre-flight pampering. The concept, a brainchild of Mr. Song Hoi See, Founder and CEO of Plaza Premium Lounge Management Limited has been created to bring the level of luxurious comfort unheard of previously in the world.

It is divided into different zones to suit the mood of the visitors. "The aim is to give all travelers the ultimate pre-flight experience. It is the fusion of innovation, creativity and designer luxury," says Mr. Song Hoi See, CEO of Plaza Premium Lounge Management Limited.

Upon arrival at the grand entrance, the tasteful décor is graciously accentuated by the displays of authentic antique statues from Han dynasties. Adjacent to the reception, a lively oval-shaped bar dominates the heart of the lounge. In a new concept that brings together traditional coffee houses and high-end chic wine bars, the lounge also provides the irresistible freshly baked pastries. Take a seat and our baristas will serve you with a selection of specialty coffees and a fudge chocolate brownie topped with a scoop of home-made ice-cream.

For those with an appetite, there will be a sumptuous all day buffet which includes authentic Hong Kong style culinary delights, heart-warming mini-clay pot steamed rice with a choice of toppings. There are also drinks, treats and healthy snacks at our renowned noodle and salad bar for the health- conscious. In keeping with the international travelers passing through the airport, there will also be choices of Vegetarian and Halal food. Airport lounge catering has never been that enticing!

For the busy business executives, wireless hot spots are available. On top of that, there is also a full service business centre with fully equipped workstations and networked printers for last-minute proposal printing. There is also a secluded library, featuring Hong Kong's rich and varied historical images over the decades. The library, whilst historic in design, is equipped with the latest hi-tech meeting facilities such as large screen LCD TV and video conferencing system.

After a hectic day, sometimes all you want to do is chill out. Check out the Galleria, an oasis of tranquillity. Featuring extra-wide sofas with extra leg room, there is also a 24 hours a-la-carte menu, wine bar, private resting suite with shower. This is to pamper the tired and stressed out executives who are rushing to catch a flight straight from work.

In terms of entertainment, the lounge area which surrounds the bar features designer plush leather sofas, LCD TV with international channels showing flight schedule, news, latest movies and sporting events.

For the ultimate pre-flight indulgence, take advantage of our in-lounge spa that features a full range of spa enjoyment: soothing massage, barber services, manicure and pedicure services. Don't forget to try out the first in Asia, the "Relaxing Float Spa System". This popular European spa treatment is currently rocking the spa industry worldwide. Suspended gravity-free, your body is relieved of all pressure on the spine and joints, allowing you to slip into a state of deep relaxation.

Lets take a look at the lounge, which is also used by a number of airlines' premium customers.

Upon entering, there is an oval-shaped bar with lots of comfortable seating around it. A business center is also situated near the entrance.

Tapas were offered at the bar in the evening.

As well as delicious-looking desserts and pastries!

Further in is the main F&B area, where there is a salad bar,

hot food buffet,

and snacks/beverages area.

I really had a feast in the lounge!

More food!

After having our fill, we left the lounge to proceed to the gate. Our flight would be departing from gate 510, which is actually at a remote terminal housed with 10 gates for narrow-body aircraft. In order to go to the terminal across the tarmac, we had to board a 5min shuttle-bus ride.

The small terminal is self-sufficient on its own, with some eateries and shops.

Our departure gate, 510. By this time, the flight had been further delayed due to late arrival. New departure time is now 2215hrs, almost a 2hrs delay from the original scheduled time.

The A320 which will ferry us back. It turned out to be 3K's oldest A320, 9V-JSA.
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
Posts: 2867
Joined: Fri Nov 16, 2001 1:57 pm

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Sat Jan 28, 2012 11:09 pm

Hi, nice interesting report.

My GF and I were in HKG last November, we also took 3K from HKG to SIN and back (we took the 11am flight to SIN and the 3pm flight from SIN) we found 3K to be a good airline, the crew was very attentive and nice compared to some of the crews in LCC´s here in Europe, the food onboard was also nice (we had the Japanese Curry)

Thankfully we did not experience any delays and our flights were on-time.

We also visited Macau whilst in HKG and liked it a lot, those egg tarts sure are YUMMY!

The pics of HKG brought nice memories as well as the terminal pictures, we tried visiting the Aviation Centre but it was closed at the time.

Looking forward to the rest of the report.

Nos vamos de Vueling?
Topic Author
Posts: 560
Joined: Fri Jun 30, 2006 4:07 pm

RE: Winter Weekend In Macau & Hong Kong On Jetstar

Sun Jan 29, 2012 1:06 pm

15 January 2012
Jetstar Asia
3K 696
Hong Kong (HKG) - Singapore (SIN)
Economy Class

Finally boarding began shortly after 2200hrs. Flight was almost full and crew were actively helping to store the tons of hand-carry luggage. Weather was rainy. According to the captain, the initial delay was due to operational reasons (what reason, I don't know) and the further delay was due to a punctured tyre that needs replacement in Changi.

At the gate.

Crew were actively helping with luggage and ensuring all passengers get settled as soon as possible.

Seat pitch was slightly better at row 24 than row 25 on the previous flight.

We finally pushed back at around 2240hrs, a 2hrs delay.

Had a very long taxi to the runway 07R. Passed lots of Cathays.

Spot the SQ? Parked right at the 2nd last gate at the far end of the terminal.

Finally took off at about 2250hrs.

Weather was quite bumpy for the first 15min after takeoff. After that, the pilot turned off the seatbelt signs and the signs remained off even though there were instances of slight turbulence for the first hour of flight. I bet if it were SQ, the signs would be on for a full hour, haha. As usual, the friendly crew took our meal orders. On this sector, only the Japanese Curry, Vietnamese Chicken Curry and Vegetarian choice were available. I chose the vegetarian choice while my friend had the Japanese Curry. These 2 choices tasted better than the choices we had on the flight up.

Mock braised chicken with mushroom and rice. Very flavorful.

Japanese style chicken curry with rice. Not bad too!

Very friendly crew members conducting the buy-on-board service.

After the meal service, the cabin was dimmed and I knocked out till we were almost approaching Singapore. As our flight was delayed till the wee morning, there were no hold for arrival and it was a straight descent to the runway.

Lights of Batam.

Flaps down.

Final approach into Rwy02C.

Landing at 0215hrs, a delay of 2 hours. The announcements made by the purser were actually quite outstanding.

Arrived at Terminal 1, parked beside a sister plane.

Service wise, Jetstar is still my preferred low-cost carrier. However, probably I am unlucky with them, 2 out of the past 6 flights being delayed for more than 2 hours did not sit too well. I am not too sure of the reason for the "operational" delay, probably because of aircraft scheduling due to maintenance? Jetstar would need to enhance on its punctuality if it wants to attract business travellers as these frequent delays would not go down well with time-conscious travellers.

Next trip would be another regional hop to BKK in late Feb, but this time on a full-service carrier, Thai Airways. Till then! Comments greatly appreciated too!

My past reports:
Flying The Kangaroo To Oz (by ycp81 Dec 10 2011 in Trip Reports)
Taiwan On 4 Airlines (TR,KL,GE,SQ) In 3 Classes (by ycp81 Nov 6 2011 in Trip Reports)
Binge In Bangkok By 3K And FD (by ycp81 Aug 22 2011 in Trip Reports)
Jetstar Long-Haul To Auckland! (by ycp81 Aug 11 2011 in Trip Reports)
Budget Weekend Trips To Phuket & KL (by ycp81 Jul 19 2011 in Trip Reports)
Budget Vs Business To Boracay (TR, 5J, 2P, SQ) (by ycp81 May 6 2011 in Trip Reports)
Bonjour Paris On SQ A380 (by ycp81 Feb 14 2011 in Trip Reports)
To The Cape With SQ (Pics And Vids) (by ycp81 Jan 29 2011 in Trip Reports)
Another Short Hop To KL On Firefly And Air Asia (by ycp81 Nov 27 2010 in Trip Reports)
TG Vs SQ To Incheon (Lots Of Pics And Vids) (by ycp81 Nov 8 2010 in Trip Reports)
Lazing In Lombok By Silkair (by ycp81 Aug 12 2010 in Trip Reports)
A Mix Of Both Worlds (Budget Vs 5-Stars To KCH) (by ycp81 Jul 3 2010 in Trip Reports)
Tigering To Vietnam (and VN Domestic) With Videos (by ycp81 May 23 2010 in Trip Reports)
Flying With Malaysian Hospitality To Tokyo (by ycp81 Apr 17 2010 in Trip Reports)
Silkair To Siem Reap : A Wonderful Way To Fly! (by Ycp81 Feb 1 2010 in Trip Reports)
36hrs In KL By Firefly And Air Asia (by Ycp81 Oct 30 2009 in Trip Reports)
Invasion Of The LCCs (Penang On Tiger And Jetstar) (by Ycp81 Aug 31 2009 in Trip Reports)
10 Flights On 6 Airlines In 11 Days! (by Ycp81 Aug 25 2009 in Trip Reports)
Cathay Way To Taipei (by Ycp81 Aug 25 2009 in Trip Reports)
SIN-DPS-SIN On Lionair And SQ (by Ycp81 Aug 25 2009 in Trip Reports)
SIN-SYD-MEL-SYD-SIN On SQ & QF (by Ycp81 Aug 25 2009 in Trip Reports)
SIN-SGN-SIN On SQ In 2008 (by Ycp81 Aug 25 2009 in Trip Reports)
Missing Swiss In SIN (by Ycp81 Aug 25 2009 in Trip Reports)
('07 Memories) SIN-KBV-DMK,BKK-SIN On TR, DD & FD (by Ycp81 Aug 25 2009 in Trip Reports)
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81

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