MSS658
Topic Author
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

Jetting The Blue Way To New York!

Sat Feb 04, 2012 2:07 pm

Jetting the Blue way to New York!







Past reports in this trip report series:
1. Au-revoir Continental! (by MSS658 Dec 5 2011 in Trip Reports)
2. Losing My Southwest Virginity! (by MSS658 Dec 18 2011 in Trip Reports)
3. A Trip On A Classic Silverjet And Some Trains! (by MSS658 Jan 4 2012 in Trip Reports)
4. Chasing The Storm On US Airways! (by MSS658 Jan 24 2012 in Trip Reports)

Background:
May 2011, bad need to get plans and bookings started for the upcoming summer season. As it is not the most well kept secret to most of you anymore. Continental has been and still will be my favourite airline for many reasons. As the merger with United is already in progress, and rumours where going around that Continental’s Newark-Brussels flight would be going over to United metal. This summer would be one of the last chances to fly Continental, so I started looking to all kind of fares and combinations. After a while I found myself booked on Continental’s daily direct flight from Brussels to Newark and connecting trough to Greenville/Spartanburg International Airport. The aircraft combination would be a Boeing 777-200 for the long sector and the Embrear 145 from Expressjet on the short haul service to Greenville (See Part I)

After the long haul sector was booked it was time to look at some domestic sectors! Southwest airlines, a famous US-low cost carrier started flying into my regional airport of Greenville/Spartanburg international airport in March 2011 with quite a bit of advertising in the area. This is quite good news for the area since Greenville/Spartanburg is one of the most expensive airports in the US resulting in people rather driving +2hours to Atlanta or Charlotte. Well, since we are here. Time to book, I booked a flight from Greenville/Spartanburg to Fort Lauderdale stopping in Orlando Muncipal International Airport on their 737-700’s. (See Part II)

Still having about 10 days extra until my next flight it was time to make a small sidetrip. Looking into options some interesting choices popped out. Originally I wanted to catch a Star alliance comination with US Airways and Continental Airlines from West Palm Beach to Dallas FW via Charlotte, Philadelphia, Newark and Houston adding me 2 767-200’s on both routes. However, pricing changed and I had to look for something. Then I found something to Las Vegas on US Airways and Virgin America consisting a flight on the Boeing 757-300. I almost settled in for that one. However, after a lot of attempts to convince me by Planehunter, airbuseric (Eric), Flieger67 (Markus) and others.. They finally convinced me to try another combo consisting 2 767-200’s. The first flight would be with American airlines from Miami to New York JFK. I was not excited at all about this leg as I would not get any miles and I flew with them back in 2008 from New York JFK to Miami on the A300 leaving me rather mixed impressions.. Oh well, they deserved a second chance and try to clear my toughts. At least the flight would be operated by a 767-200. I would travel on to Philadelphia by train. (see Part III)

Since my next segment started in Fort Lauderdale, I needed to get to South Florida. Off course I could fly Southwest airlines down to Southern Florida. But logged them just a week prior did not made it to inviting take them again (however, I still think they are a great airline). Another option was flying US Airways directly to South Florida on a Airbus A319 or Boeing 737-400, still quite boring. However, US Airways operates a few flights between it’s hubs in Charlotte and Philadelphia with it’s Boeing 767-200 aircraft. Since the 767’s other mission is long haul, I opted to book the 767 flight to Charlotte connecting on to the Boeing 737-400 down to West Palm Beach. (see Part IV)

Back to the original Itinerary. Some way I needed to get back home, off course the most logic way was just booking a return from South Florida to Brussels on Continental via Newark and I would have done it most probably. But hey, I’m an A.netter right who loves to find all kinds of crazy combinations that outsiders would call you crazy. Right? Soon my attention fell on an pretty popular and loved American carrier named on jetBlue. One of the two only airlines actually making profit (the other one is Southwest) and usually gives out perfect and flawless service based on many other opinions and trip reports that I’ve read. Even my recent Southwest crew was bragging about jetBlue. However, I had the chance to fly jetBlue back in 2008 from Charlotte to New York JFK and must say I only had a pretty average flight that did not impress me that much, especially one male flight attendant who would make his appearance in the media when deploying the emergency slide while taxing to the gate in New York JFK. To be honest, even on my flight 2 years prior did not give any sign that he was actually loving his job at all…
As we all know that this act was very exceptional and there had been some changes over the years (New York’s JFK Terminal 5 p.ex) and to form a real opinion about an airline you have to fly them at least twice. So, In the hope to have better words for them (or a similar opinion as others). A flight from Fort Lauderdale to New York JFK was booked. I opted for JFK to experience the most-advertised terminal in the world I supposse. The aircraft was scheduled to be on a standard A320 flight!

Pre-departure:
So about a weekend to go here in South Florida and just relaxing and enjoying my time. Trying to write Trip reports about snowy and cold conditions while I was sitting in shorts and a short sleeve shirt and still feeling hot. One of the nice parts was the Palm Beach area is the Palm Beach Gardens mall. Look at this waterfountain and waterway inside the mall



Soon August 14th came in and at 10.00 I received an email invinting me to check in for my flight to New York JFK. While jetBlue has only Economy seats in it’s planes we where offered seats in the first few rows that they called ‘Even more legroom’ This section has 38 inch seat pitch, all yours for just 40 dollars. Since the 33 inch seat-pitch is more than sufficient for me I stayed cool with my seat 16A. Soon the next day came and at 7.00 my long journey to New York and onwards commenced! The ride down on I-95 was very smooth, making me arrive at Fort Lauderdale’s terminal 3 just a bit before 8.00. Terminal 3 is used by American, Bahamasair, Canjet, Sunwing, Westjet, US Airways, jetBlue and Jazz


Leaving Fort Lauderdale/Hollywood International airport
After saying goodbye my first stop would be the check-in desk to get my luggage checked in to New York JFK. Since my next leg would leave from Newark my bag could not be checked further on to my final destination (which is logical off course). No bag fees on jetblue and a friendly agent. Now that is a nice beginning of a domestic trip. After getting rid of my luggage it was time to search the FIDS. Our plane would arrive from New York JFK as B6 33 at 9.05, 15 minutes later than scheduled. This would result in an on time departure back as B6 16



On the Arrival FIDS I noticed something strange B6 7700 from Havana, Cuba arriving at gate TEST. Would this be a real flight?



A quick visit to the food concessions pre-security. Isn’t the atmosphere beautiful over here trying to imitate a typical Florida street.



Next stop, the security lane which was more crowded than expected. By the time I arrived in concourse F it was already 8.40 Concourse F is used for jetBlue and Jazz flights while the other airlines use concourse E. In the meanwhile some action at the gate had started and soon there was an A320 in sight. It was clear that this would be our plane, soon after my thoughts got confirmed. jetBlue flight 33 from New York JFK had just docked in gate F4, today N503JB would be operating this morning Fort Lauderdale rotation.



Named bluebird. Quite interesting that this is the first plane delivered to jetBlue airways.



Alongside there was N178JB, Jetblue’s first Embrear 190 and number 4 off the production line she is also known as ‘It’s a blue thing’. Being prepared for it’s flight to Cancun as jetBlue 1795



It seemed to be pretty calm in the E-concourse as well. Just a US Airways Boeing 737-400 due to depart to Charlotte as US 1168 at 10.20



For the remainder of the time I sat down in the F3 gate area. This gate was boarding jetBlue airways flight 503 to Newark, If course it was more convenient for me to book this flight. But opted the JFK flight to see the new terminal. It was actually quit interesting to see that jetBlue had flights to JFK, Laguardia and Newark leaving at the same time. Soon it was 9.15 and the boarding started. The first group that was allowed to board was people purchasing the even more legroom seats and those in the emergency exits! After that boarding was done from rear to front. At 9.30 I was allowed to board.

jetBlue Airways flight B6 0016 from Ft Lauderdale to New York JFK
Monday, August 15 2011
Ft Lauderdale (FLL/KFLL)- New York JFK (JFK/KJFK)
jetBlue Airways 16
Airbus A320-232 N503JB “Bluebird” Economy 17A.
Built and delivered to jetBlue Airways on 21 October 1999
09.46-09.58 (Gate F04; wheels up on runway 27R at 10.13)
12.18-12.35 (Gate 19 Terminal 5; wheels down on runway 4R at 12.14)
Est flying time: 2 hours 08 minutes
Cruising Altitude: FL 370
Load factor: 100% in Y
Routing: FLL-ZAPPA-WOLF0-AR18-DIW-WETKO-CTBTE-SWL-J121-SIe-CAMRNH-JFK

Personal statistics
149th registered flight
12th flight in 2011
2nd flight on jetBlue Airlines
12th flight on the Airbus A320 series aircraft
5th flight on the Airbus A320
1st flight on N503JB

When I boarded the plane I noticed one female flight attendant who was just standing there, no greetings, no help… no anything.. Just standing and staring in front of her. I greeted her, she greeted me… and she kept on dreaming and staring while other passengers where boarding! While boarding the usual announcements came to stow your luggage or just how to board an airplane as quick as possible. However, I could really hear some annoyance in her voice. Don’t know what’s going on.. but for sure not a good impression for an airline I’m giving a second chance. When seated in row 17 I could find the typical Airbus condensation! Actually, back in 2010 I’ve seen it as well on a US Airways A321 from Ft Lauderdale to Charlotte. You can find the review here.
Wifi And Condensation On US Airways! (by MSS658 Dec 10 2010 in Trip Reports)



33 inch seat pitch in Economy, one of the few positive aspects of this airline



My view for the next few minutes, note the cones. Earlier arriving passengers where allowed to use the rear exit as well for deplaning.



An airline I would not try in the near future. I guess after flying this airline some people would say airlines like Vueling and Spanair are 5 star companies



N605JB starting it’s flight to New York LGA as flight B6 372.



By now all the bins where being rapidly closed and the manual safety demonstration began. By now it was clear that this crew had rather been doing other stuff than working this early morning Ft Lauderdale run from New York. They did their tasks, but nothing more.. and most certain with no smile, sometimes even a bit in a harsh manner. Oh well… Here is a view of the executive jet apron over here.



Here is an Airtran 717, probably heading for Atlanta. N908AT is ready to go… (dedicated to Flyingfinn



Or a bit more exotic… Bahamasair DH8-100 CP-BFD



Soon at 10.08am it was out turn to blast of from runway 27L, straight towards the everglades.
http://www.youtube.com/watch?v=8nHEhzUg8zg

And we where climbing away over the everglades, starting our journey up North.
http://www.youtube.com/watch?v=da3WbfmjfyY



And soon over the Atlantic Ocean



Soon I noticed the inflight entertainment system has been switched on. Actually, it has been on since I boarded. jetBlue only pauses the entertainment system when demonstrating the safety video. jetBlue offers 36 channels of live-tv, however I did find this on at least 10 channels.



You could watch a movie as well for 6 dollars



At least half the channels where still working 



Then I wanted to go to the moving map, but first some advertisements





Finally the map.



But not for long, seems like jetBlue haves a lot of parterships in JFK



The central console where all the magic comes from



By now it was already 10.45 and our drink orders are being taken, some OJ in the morning for me. In the meanwhile we are still above the Atlantic ocean, quite far from land as you can see.
http://www.youtube.com/watch?v=AkThO9HamuM


15 minutes later our choice of beverage came, in the meanwhile the passenger in 17F fell asleep, the flight attendant woke her up by brutally yelling “MAM,… MAM, MAM” so at least the few rows around could hear her as well, not a very professional way of costumer care. Soon the choice of snacks followed as well, I chose the Bluechips… Snacks and non-alcaholic drinks where for free.



After service was competed I went back to use the lavatory. Not that I’m a regular lavatory photographer, but kind of liked this design of the chequered floor



Next stop was back to my bag to give the routine gift. The flight attendants quickly said thanks, asked me why I was giving the gift. After explaining why they went on with their talking and gossping, like my Southwest flight a few weeks prior there was one uninformed flight attendant again. Here is a quick cabin shot of our full A320 flight to New York JFK.



Back at my seat I noticed we where back overland



The remainder of the flight I spent some time playing with the audio channels.




Before actually realising it, it became 11.45 and the engines where pulled back commencing our decent in to the New York area. Looks pretty cloudy down there, doesn’t it?



The captain announced a bumpy approach and wanted all the cabin preparations done early, soon the flight attendants started their preparations for their decent. When reaching 13 000 feet everything was stowed and everybody was in their seats. Almost there now
http://www.youtube.com/watch?v=kjZzwEnpTIM


After a few light bumps we broke trough the clouds



The weather does not look good at all, thank goodness I do not have a tight connection today.



Flaps are deployed just before flying over Long Island



At 12.20 we where to be on final over Jamaica, NY.



After a rather uneventful approach in the New York skies Bluebird made a nice touchdown on runway 4R ending my last domestic flight in this trip report series.
http://www.youtube.com/watch?v=SXhzNNmk7EU
An engine was turned off and soon thereafter an annoying squeeling sound. Ten minutes later we came to a full stop at gate 19 in Terminal 5 besides the Embrear 195 N219JB.



Soon a familiar plane for he Belgian aviation enthiousast was seen. VT-JWH just completing her journey from Chennai and Brussels making it’s way to Terminal 8.



Both front and rear doors where used for passenger deplaning. Unlike most other members, I did use the front door for deplaning. No underwing shot, but at least I could take a picture like this one.


Arriving in New York JFK International airport

After a rather average flight from Ft Lauderdale I bid farewell to the crew and setted foot in jetBlue’s new terminal 5 in New York JFK. First a final picture of Bluebird, now being prepared as jetBlue flight 209 bound for Long Beach, CA. Quite a long journey for an A320 In my opinion, even with all the whistles and bells.



First we follow a corridor down to the arrivals hall, this looks like any modern US-Airport



Then up to the main atrium, must say quite impressive!



Today we “should” be claiming our luggage from Carrousel 4.



Since it was already 20 minutes after the plane had shut down its engines, I was expecting luggage delivery soon. However, we waited… we waited and we waited. Nothing to come. In the meanwhile I started walking a bit! Here you can see the old TWA terminal.



Let’s take a peek at the arrivals board, not such a healthy day for jetBlue here in New York!



After another while of waiting bags from other flights started to appear, and all passengers claimed their bags. It was now 13.20, 45 minutes after docking in at JFK still no sign of any bag. Suddenly an agent walked up to us screaming out that all bags had arrived on carrousel 6. His information was soon to be confirmed as all bags from jetBlue 16 from Ft Lauderdale where jammed in to each other. Soon thereafter the mad dash started to get their bags while I made some arrangements for ground transportation. Once the majority left I could claim my luggage at 13.30.

As some of you noticed this is the first leg in a long trip from West Palm Beach to my house in Belgium. To follow my journey onward from New York JFK… please stay tuned.

Overall verdict

It’s no secret anymore that jetBlue has become one of America’s favourite airlines. As well the media as many trip reports justify this information. Back in 2008 I had a rather average to slightly disappointing experience with jetBlue. But hey, everybody deserves a second chance. Don’t they? This trip was an excellent opportunity to do this.

Let’s start off with the good points of the airline. In Economy class you have a 33 inch seat pitch which is way above any of it’s American competitors, the addition of having free in flight entertainment (even with quite a few blank channels)and free snacks is a nice feature as well on a short flight from Ft Lauderdale to New York. However there where a few major downsides and similarities to my 2008 trip, to start off I found the crew to be a indifferent. Not at all was I expecting a Singapore Airlines greeting or anything, but this set was way behind it’s US counterparts. This crew was clearly not interested in working today being very indifferent and sometimes even rude, similar to my 2008 trip.New Yorks Terminal 5 is very good looking with quite an interesting design, however I was disappointed in how the situation concerning our luggage was handled. No announcements, information or anything. Just after a half an hour somebody yelling on top of his longs, quite shamefull for an airlines home base (and especially the given attention to it). While jetBlue does have several good facts that are above industry average The inflight crew and the arrival at JFK quite disappointed me making my experience with jetBlue rather an average one. Will I choose for jetBlue again? Only if there is no decent alternative.


Overall Remarks.

jetBlue Airlines 0016 from Ft Lauderdale to New York JFK (Total score is 71%):

Departure: 70% (Nice airport, security was a bit on the slow side however)
Aircraft cleanliness : 80% (kept clean and maintained)
Seat Comfort: 90% (Seats where firm and provided more than enough legroom)
Crew: 40% (No greeting, not interest in their job, sometimes even a bit rude!)
IFE: 80% (Great choice, Just sorry that quite a selection was unavailable.)
Catering: 80% (Snacks where free and ok for the time of day, drinks served by hand)
Arrival: 60% (Nice terminal area, however disappointed by the way our arrival was handled.)


As a bonus I would like to give a list of regs I spotted in Ft Lauderdale and New York JFK.

Ft Lauderdale
N178JB
N605JB
N627JB
N503JB
N512NK
N529NK
N459UW
N663DN
N937AT
CT-BFD

New York JFK
N503JB
N193XJ
N725JB
N219JB
VT-JWH

Total facts in this trip report
1 New registration (N503JB)

Facts in the trip report series:
1 New Airline (Southwest Airlines)
1 New airport (Orlando MCO)
1 New type (B737-700)
7 New registrations (N78017, N11181, N424WN, N336AA, N246AY, N460UW and N503JB)


Thanks for reading and viewing this trip report, I hope you enjoyed reading it. As usual, comments and feedback are always welcome

Stay tuned for my next trip report:
Going back home, the Star Alliance way!

Past trip reports:
Chasing The Storm On US Airways! (by MSS658 Jan 24 2012 in Trip Reports)
A Trip On A Classic Silverjet And Some Trains! (by MSS658 Jan 4 2012 in Trip Reports)
Losing My Southwest Virginity! (by MSS658 Dec 18 2011 in Trip Reports)
Au-revoir Continental! (by MSS658 Dec 5 2011 in Trip Reports)
SATA, The Azores And The A310 Part II (by MSS658 Nov 13 2011 in Trip Reports)
SATA, The Azores And The A310! Part I (by MSS658 Oct 16 2011 in Trip Reports)
Sun, Snow, Rain And ... Lufthansa! (by MSS658 Sep 4 2011 in Trip Reports)
Propping Around The Upstate! (by MSS658 Aug 7 2011 in Trip Reports)
US Airways And Irregular Operations! (by MSS658 Jul 17 2011 in Trip Reports)
Lufthansa, There Is No Better Way To Fly! (by MSS658 Jul 5 2011 in Trip Reports)
A Short Hop On A Big Bird! (by MSS658 Feb 27 2011 in Trip Reports)
A West Side Flight On The East Side! (by MSS658 Jan 9 2011 in Trip Reports)
Wifi And Condensation On US Airways! (by MSS658 Dec 10 2010 in Trip Reports)
Air Canada, North America's Hidden Jewel? (by MSS658 Nov 6 2010 in Trip Reports)
A Ride With A Rare Blue Bird! (by MSS658 Oct 31 2010 in Trip Reports)
US Airways A333's.Are They Really That Bad? Part 2 (by MSS658 Oct 23 2010 in Trip Reports)
US Airways A330-300's. Are They Really That Bad? (by MSS658 Oct 16 2010 in Trip Reports)
Next trip report: Well worn A330s and Hassle free MUC transfer
 
deltamartin
Posts: 981
Joined: Sun Dec 05, 2010 5:48 pm

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 2:49 pm

Hi Marc!

A great tripreport as usual!
Nice to read about your experience with B6, which is an airline I'd like to try some day. Your experience didn't seem to be the best one but as you said, that legroom sure seem great.

Quoting MSS658 (Thread starter):
An airline I would not try in the near future. I guess after flying this airline some people would say airlines like Vueling and Spanair are 5 star companies

Ahh, Spirit, I wonder how they are compared to FR!

Quoting MSS658 (Thread starter):
Here is an Airtran 717

I should really book a flight on a KF 717...

Martin
 
akhmad
Posts: 2492
Joined: Sat Sep 03, 2005 2:20 pm

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 3:58 pm

Hi Marc,

I have been waiting for this part of your report as I was curious about your JetBlue experience. You made me even more curious when you said to me earlier that you were not really satisfied.

I was asking myself what could have gone wrong. The legroom? Impossible. The on board service with signature Blue chips and free non-alcoholic beverages? I can hardly imagine it. But now I know why. The attitude of one particular flight attendant who presumably got up at the wrong side of her bed. What a missed opportunity. Did you write any comment to JetBlue regarding this?

Nevertheless, your report was a real joy to read. Not to mention about accompanying nice pictures. Thank you for sharing.  

Best wishes,
Suryo
Friends forever
 
Burj
Posts: 745
Joined: Sun Nov 18, 2007 6:46 am

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 5:25 pm

Very interesting trip report!

In my experience the "honeymoon" period between JetBlue and the general traveling public is long over! While having snacks and good IFE on domestic flights was novel when JetBlue started.... Both Virgin America and even Delta have followed suit... In fact on Delta you also have a good chance of having wifi onboard.

Virgin America has definitely usurped JetBlue's reputation for being hip, trendy, and passenger friendly.

While T5 at JFK looks really nice...I've heard complaints that it can be really crowded and the walk from the JFK airtrain to the actual terminal is REALLY long....this is because you have go around the classic TWA terminal.
 
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mke717spotter
Posts: 1947
Joined: Thu Dec 01, 2005 9:32 am

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 6:46 pm

Nice trip report and pictures! I've never flown B6 (although I wish they'd come to MKE), but on F9 I really enjoy the similar live-tv that they've got.
Will you watch the Cleveland Browns and the Detroit Lions on Sunday? Only if coach Eric Mangini resigned after a loss.
 
lychemsa
Posts: 1589
Joined: Sun Oct 11, 2009 8:39 pm

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 7:17 pm

Interesting.

I recently flew AA from NYC to Punta Cana. I regretted not flying JETBLUE because:

1. The excellent legroom and
2. Entertainment.
3. They were $50 cheaper.

AA serve nothing now unless you pay The crews were nice and we got our bags fast.

I have never flown them but my sister likes them.
 
The777Man
Posts: 5913
Joined: Sun Jul 04, 1999 4:54 am

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 7:51 pm

Hi Marc !

Thanks for an interesting report !

Too bad that JetBlue was a disappointment. I agree with that I would be disappointed with the same behaviour. Especially bad was the baggage situation at JFK, their main airport. Very bad. That's one reason why I never check bags.

Looking forward to your next report!

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
signol
Posts: 2652
Joined: Tue Oct 30, 2007 5:18 pm

RE: Jetting The Blue Way To New York!

Sat Feb 04, 2012 8:48 pm

Hi Marc,

another good report, thanks. A shame about the JetBlue service, from some other reports on here they are usually much better than that.

Thanks again

signol
Flights booked: NWI-AMS-JNB-DUR, JNB-AMS-NWI
 
LGWflyer
Posts: 2233
Joined: Sat Mar 19, 2011 6:38 pm

RE: Jetting The Blue Way To New York!

Sun Feb 05, 2012 4:26 am

Hey Marc! Another great TR in the series, looking forward to the next one.

Rather surprised to hear how unfriendly the B6 crew were, I have never flown with them but I have heard they was suppose to be a really great airline. Anyway what great luck catching the first ever B6 aircraft (and also being next to the first B6 E-190 at the same time!), im sure that is a pretty good achievement!

I also enjoyed the pics very much too, cheers!  

Thomas
3 words... I Love Aviation!!!
 
roberts87
Posts: 1091
Joined: Sat Dec 24, 2011 9:59 am

RE: Jetting The Blue Way To New York!

Sun Feb 05, 2012 4:50 pm

Great read again, Marc! Flew B6 myself this summer, and I agree with your verdict. Although I did have a friendly crew  
 
richierich
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Joined: Sat Nov 04, 2000 5:49 am

RE: Jetting The Blue Way To New York!

Sun Feb 05, 2012 4:51 pm

Thanks for the TR!

In my experience, JetBlue's on-board friendliness is usually at least as good as any other US airline, which is to say hit or miss. My company is too cheap to spring for anything other than Y class domestically, but I have often tried to fly JetBlue if the price and timing are right. I've flown B6 many times and I have seen it all from surly staff to very warm and welcoming FAs. I must admit seeing much more of the latter than the former but this is at least consistent to what I have seen on US, UA and DL. Not that this is an excuse for providing excellent service all the time. I have never been a FA and cannot imagine the varying amount of people one has to serve and be responsible for... it takes a special kind of person and I'd think that if you are not a "people person" being an FA is not the right job for you!

Quoting MSS658 (Thread starter):
Soon I noticed the inflight entertainment system has been switched on. Actually, it has been on since I boarded. jetBlue only pauses the entertainment system when demonstrating the safety video. jetBlue offers 36 channels of live-tv, however I did find this on at least 10 channels.

Again, hit or miss! I've noticed sporadic issues with the tv but never more than one or two channels out of use. Sometimes the FAs will "reset" the entire aircraft system and this usually works, although I don't enjoy watching the captive advertisements again. Even when the tv is working, is doesn't mean there is anything to watch, however! I have sprung for a movie on longer or redeye flights, makes the flight go by so much quicker.

Quoting MSS658 (Thread starter):
Then I wanted to go to the moving map, but first some advertisements

Far too many commercials on the map, if you ask me... can't they put some around the edge and leave the map on?! At least you can leave the map on and listen to satellite radio.
None shall pass!!!!
 
717Flyer
Posts: 301
Joined: Sat Jun 04, 2011 10:41 am

RE: Jetting The Blue Way To New York!

Sun Feb 05, 2012 5:21 pm

Hi Marc,

Thanks for yet another interesting report! I yet have to set my foot on the American continent for the first time, so following some domestic flying was interesting. BTW, how much did you pay for the Jetblue flight?

Quoting MSS658 (Thread starter):
While jetBlue has only Economy seats in it’s planes we where offered seats in the first few rows that they called ‘Even more legroom’ This section has 38 inch seat pitch, all yours for just 40 dollars

That sounds like quite a steep price to me!

Quoting MSS658 (Thread starter):
Here is an Airtran 717, probably heading for Atlanta. N908AT is ready to go… (dedicated to Flyingfinn

Now that's a good-looking bird!

Quoting MSS658 (Thread starter):
Next stop was back to my bag to give the routine gift. The flight attendants quickly said thanks, asked me why I was giving the gift

Aww, that's sweet of you. Even though I think you should only give gifts to crews that do a good job to encourage them further. Or who knows, perhaps your gift gave further motivation to the crew?  
Quoting MSS658 (Thread starter):
As some of you noticed this is the first leg in a long trip from West Palm Beach to my house in Belgium. To follow my journey onward from New York JFK… please stay tuned.

You bet I will, looking forward to the continuation.

Quoting deltamartin (Reply 1):
I should really book a flight on a KF 717...

Yes Martin, you definitely should...

Regards,
717Flyer
 
FLIEGER67
Posts: 5195
Joined: Tue Sep 16, 2003 4:43 am

RE: Jetting The Blue Way To New York!

Sun Feb 05, 2012 7:56 pm

Hi, Marc,

pretty good to follow you´re impressions about FLL airport.
Not that long ago when I was outside you´re terminal and pictured the JetBlue planes on stand.
Service looks not that really impressive. I´ve expected something better by these company.
Looking for the next part now.

Greetings,
Markus(FLIEGER67)
Tripreporter.net
 
airjamaica
Posts: 812
Joined: Sun Aug 13, 2006 7:20 am

RE: Jetting The Blue Way To New York!

Mon Feb 06, 2012 3:27 am

Quoting MSS658 (Thread starter):

Great Trip Report. I have flown B6 two times ( MBJ-MCO-MBJ ) and both trips were excellent. Clean planes, highly professional and friendly crews and very attractive fares. Actually saved myself usd 200 by flying B6 on the first trip. But I guess there will always be a few '' bad apples '' among the lot.

Quoting 717Flyer (Reply 11):
That sounds like quite a steep price to me!

Price varies depending on route flown.
greenheart
 
Ps76
Posts: 1015
Joined: Tue Jun 01, 2004 7:52 pm

RE: Jetting The Blue Way To New York!

Mon Feb 06, 2012 3:49 am

Hi!

Many thanks for the trip report. I have never flown JetBlue but they look like a pretty decent airline. Luckily I don't really care about FA's attitude too much as I'm too busy looking out of the window but I can see how a bad attitude can be dissappointing. But at least the legroom was good and you went through some nice terminals. That picture of the mall in Florida looks really nice as well as the terminal you flew out of. Did you spend some time in Manhatten? I haven't been to New York for many years but it would be interesting for me to go back again as a tourist.

Many thanks,

Pierre
 
ba319-131
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RE: Jetting The Blue Way To New York!

Mon Feb 06, 2012 9:16 am

Hi Marc,

Nice read and good pictures, thanks for sharing.

Not managed to fly B6 yet, fog delays @ Long Beach some years ago made me give up on the flight.

Overall looks like and ok flight, shame the crew were on an off day - shame too about the luggage delay, not good.

Love the fact the old TWA signage is still in existence.

Cheers

Mark
111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
 
sultanils
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RE: Jetting The Blue Way To New York!

Mon Feb 06, 2012 10:15 am

Hello MSS658,

Nice short report on this B6 flight. From what I saw and read I don’t quite believe they are one of the US of A’s most favorite carrier   How are their prices btw? The seats look quite wide and the PTV’s are nice as well on this narrowbody but $ 5,99 for a movie? Come on...

Quoting MSS658 (Thread starter):
we where offered seats in the first few rows that they called ‘Even more legroom’ This section has 38 inch seat pitch, all yours for just 40 dollars.

It’s all in a name   Who needs 38 inches of legroom when you have 33? That’s good enough (and cheaper as well ha ha ha).

Quoting MSS658 (Thread starter):
On the Arrival FIDS I noticed something strange B6 7700 from Havana, Cuba arriving at gate TEST. Would this be a real flight?

One thing I know is that the gate isn’t real   

Quoting MSS658 (Thread starter):
Quite interesting that this is the first plane delivered to jetBlue airways.

Good you managed to score a ride on this one then!

Quoting MSS658 (Thread starter):
Soon a familiar plane for he Belgian aviation enthiousast was seen. VT-JWH just completing her journey from Chennai and Brussels making it’s way to Terminal 8.

Nice to see something familiar and good they make it safe to the other side  

Quoting MSS658 (Thread starter):
No underwing shot, but at least I could take a picture like this one.

   Thanks to your gift again?

Sultanils
In thrust we trust.
 
FlyingFinn76
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RE: Jetting The Blue Way To New York!

Mon Feb 06, 2012 1:18 pm

Hi Marc,

Another nice report from your domestic USA adventures. Your experience with JetBlue sounds very mediocre - as always it really is the crew that either makes or breaks a flight! Then again I don't think you can really stand out from the bulk of the US carriers nowadays - well maybe Virgin America and Southwest come.

I'm planning on flying JetBlue to FLL this summer as well, they have some nice fares ex-NYC, plus of course tons of flights just like you noticed as well.

Quoting MSS658 (Thread starter):
Here is an Airtran 717, probably heading for Atlanta. N908AT is ready to go… (dedicated to Flyingfinn

Thanks, but why? There's someone here far more prolific and verbose about his love for the 717...

Quoting MSS658 (Thread starter):
An airline I would not try in the near future. I guess after flying this airline some people would say airlines like Vueling and Spanair are 5 star companies

Well, in the case of Spanair you'd better off saying was I guess...  

But why do you say so? I was looking at some Spirit flights as well - it can't be that bad, can it?
 
PlaneHunter
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RE: Jetting The Blue Way To New York!

Mon Feb 06, 2012 7:53 pm

Hi Marc,

interesting report about your latest B6 experience. The crew was certainly disappointing, but you may meet those people on most carriers.

I have always had nice B6 crews. The airline still belongs to my favorite American carriers due to seating comfort, IFE and catering. And I have always been a fan of the different tails and individual plane names.


PH
Nothing's worse than flying the same reg twice!
 
fiscal
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RE: Jetting The Blue Way To New York!

Tue Feb 07, 2012 2:31 am

I did Jetblue JFK - MCO and loved it. Much better than my AA flights MCO - DFW - LAX.

The FA on the JetBlue was feisty, with a great sense of humor. "anyone complains where you put your bags, you send to me and I will deal with them" was her response to my question of where to put my carry on, when our bins was full of company gear....great woman (red hair to boot)
 
MH017
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RE: Jetting The Blue Way To New York!

Tue Feb 07, 2012 1:04 pm

Hi Marc,

Nice and well documented (with pictures) TR !!!

A few comments, however:

wheels up 1013 and wheels down 1214 makes a flying time of 2.01, not 2.08 unless you count blocktime...

Your Dash is C6-BFP, not CT-BFD...

Might try JetBlue in the future, thanks to your TR: free drinks and 33' legroom - me like  
don't throw away tomorrow !
 
palmjet
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RE: Jetting The Blue Way To New York!

Tue Feb 07, 2012 2:56 pm

Hi Marc

Great report - thanks for posting this one. I enjoyed reading about your flight up to JFK.

Seems like you have been unlucky with JetBlue on the flights you have taken with them. I flew with them back in July last year (for the first time) from MCO - JFK and we were very pleasantly surprised about the flight - the crews were friendly, the cockpit crew were informative and the hardware onboard was very nice. The flight was on time and our bags arrived safely at JFK. I really liked their terminal in New York - felt very spacious and light and airy.

Our ride was A320, N570JB.

Hope you get a chance to experience a "good" flight on JetBlue.

Safe travels!

Cheers Palmjet
Eastern - Number One To The Sun
 
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SRQKEF
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RE: Jetting The Blue Way To New York!

Tue Feb 07, 2012 7:04 pm

Quoting MSS658 (Thread starter):
N908AT

Flew BWI-BOS on it back in 2010.  

I've had positive experiences on all of my 19 jetBlue flights, so it seems you're just unlucky.  

Rgds,
Sveinn
Nothing compares to taking off in an empty 757 with full thrust!
 
richierich
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RE: Jetting The Blue Way To New York!

Wed Feb 08, 2012 3:24 pm

Quoting SRQKEF (Reply 22):
I've had positive experiences on all of my 19 jetBlue flights, so it seems you're just unlucky.
Quoting palmjet (Reply 21):
Seems like you have been unlucky with JetBlue on the flights you have taken with them. I flew with them back in July last year (for the first time) from MCO - JFK and we were very pleasantly surprised about the flight - the crews were friendly, the cockpit crew were informative and the hardware onboard was very nice. The flight was on time and our bags arrived safely at JFK. I really liked their terminal in New York - felt very spacious and light and airy.

Just to follow-up on my previous post, I have flown B6 a lot and the vast majority of flights have had good or great service. On only a few occasions have I had problems with the satellite tv or noticed other people experience problems. I haven't always checked a bag but the times I have done so have been generally problem-free. Along with 40-50 other passengers, we had to wait 30+ minutes for our bags at HPN recently, which at 11PM after a long day is not great, but that is the exception not the rule in my experience. JetBlue has never misplaced my bag and in some cases the bag reached the carousel before I did (I walk slow knowing there is no rush!)

It does sound like the two JetBlue flights did not meet the OP's expectations and I don't know whether that was unlucky or perhaps the result of hyped-up expectations. I am not blaming the OP but when the expections exceed the reality, it is very tough to ignore even small shortcomings. I have not tried VX yet but I generally have felt B6 service was as good or better overall than competing service from the legacy carriers. Perhaps these negative experiences were the result of unfortunate timing or maybe this is a sad trend.
None shall pass!!!!
 
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OA260
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RE: Jetting The Blue Way To New York!

Fri Feb 10, 2012 1:44 pm

Hey Marc ,
Another nice report. Ive always wanted to try this airline and probably still would. The gift idea is nice of you . Doesnt happen that much so you would think anyone would be delighted !

Thanks for this report and look forward to your next one.

Regards

Philip  
 
abrelosojos
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RE: Jetting The Blue Way To New York!

Fri Feb 10, 2012 9:59 pm

Quoting MSS658 (Thread starter):
When I boarded the plane I noticed one female flight attendant who was just standing there, no greetings, no help… no anything.. Just standing and staring in front of her. I greeted her, she greeted me… and she kept on dreaming and staring while other passengers where boarding!

= Wow. That is very weak of B6. I have been hearing a lot about how their service has fallen. A shame really. Thanks for sharing the report, and glad you could make the random flights happen between your larger cross-pond itinerary.

Saludos,
A.
Live, and let live.
 
CaptainRed
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RE: Jetting The Blue Way To New York!

Fri Feb 10, 2012 10:12 pm

Hi Marc,

thanks for this interesting report about your jetBlue experience. Somehow I have expected better from them, well, the seat pitch looks good and you get a snack and drinks for free, so that is nice, but the crew attitude certainly leaves much to be desired. Maybe you were just unlucky since most other reports seemed to be ok.

CaptainRed
 
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RE: Jetting The Blue Way To New York!

Sat Feb 11, 2012 2:49 am

Thanks for commenting everybody! I'm glad everybody liked it  
Quoting deltamartin (Reply 1):
Hi Marc!

A great tripreport as usual!

Hi Martin

Thanks!

Quoting deltamartin (Reply 1):
Ahh, Spirit, I wonder how they are compared to FR!

FR is a 5-star carrier :p

Quoting akhmad (Reply 2):
I was asking myself what could have gone wrong. The legroom? Impossible. The on board service with signature Blue chips and free non-alcoholic beverages?

Hi Suryo, thanks for replying  , these facts where actually one of the fewer positive aspects.

Quoting burj (Reply 3):
Very interesting trip report!

In my experience the "honeymoon" period between JetBlue and the general traveling public is long over! While having snacks and good IFE on domestic flights was novel when JetBlue started.... Both Virgin America and even Delta have followed suit... In fact on Delta you also have a good chance of having wifi onboard.

Virgin America has definitely usurped JetBlue's reputation for being hip, trendy, and passenger friendly.

While T5 at JFK looks really nice...I've heard complaints that it can be really crowded and the walk from the JFK airtrain to the actual terminal is REALLY long....this is because you have go around the classic TWA terminal.

Hi Burj
Thanks for commenting, can only agree! However I still need to try VX

Quoting lychemsa (Reply 5):
AA serve nothing now unless you pay The crews were nice and we got our bags fast.

Just the opposite as my B6 story, Must be honest that i found my MIA-JFK flight a bit better on them than my B6 one

Quoting The777Man (Reply 6):
That's one reason why I never check bags.

Haha   Just to bad you can't take a 3 week trip with carryon  
Quoting signol (Reply 7):
Hi Marc,

another good report, thanks. A shame about the JetBlue service, from some other reports on here they are usually much better than that.

Thanks again

signol

Hi Signol
Thanks for commeting! Wish I had better things to say about them!

Quoting LGWflyer (Reply 8):
Hey Marc! Another great TR in the series,

Thanks!

Quoting richierich (Reply 10):
Again, hit or miss! I've noticed sporadic issues with the tv but never more than one or two channels out of use. Sometimes the FAs will "reset" the entire aircraft system and this usually works, although I don't enjoy watching the captive advertisements again.

Guess I had bad luck, I wouldn't have complained if there where only one or two. But half the plane?? come on...

Quoting richierich (Reply 10):
Far too many commercials on the map, if you ask me...

I can only agree

Quoting 717Flyer (Reply 11):
Hi Marc,

Thanks for yet another interesting report! I yet have to set my foot on the American continent for the first time, so following some domestic flying was interesting. BTW, how much did you pay for the Jetblue flight?

Hi 717flyer

Thanks, glad you liked it! I can only advise you to do so, cost price was 116 USD (on par with DL, AA and CO on the same route)

Quoting 717Flyer (Reply 11):
Even though I think you should only give gifts to crews that do a good job to encourage them further. Or who knows, perhaps your gift gave further motivation to the crew?

Yea, I should have saved them for a later CO flight! They deserved 2 packs

Quoting FLIEGER67 (Reply 12):
Service looks not that really impressive. I


Was not impressive neither  


[quote=airjamaica,reply=13] Great Trip Report. I have flown B6 two times ( MBJ-MCO-MBJ ) and both trips were excellent. Clean planes, highly professional and friendly crews and very attractive fares. Actually saved myself usd 200 by flying B6 on the first trip. But I guess there will always be a few '' bad apples '' among the lot.

Thanks, too bad I did not have so much good to say about my 2 jetBlue flights

Quoting airjamaica (Reply 13):
Price varies depending on route flown.

40 USD on a FLL-JFK run is expensive IMO

Quoting Ps76 (Reply 14):
Luckily I don't really care about FA's attitude too much as I'm too busy looking out of the window but I can see how a bad attitude can be dissappointing.

Personally I think the F/A's attitude are actually the business card of an airline IMO. They are mostly the factor that makes your trip good or not IMO

Quoting Ps76 (Reply 14):
Did you spend some time in Manhatten

Nop, but have done before  
Quoting ba319-131 (Reply 15):
shame the crew were on an off day

Big shame actually  
Quoting ba319-131 (Reply 15):
Love the fact the old TWA signage is still in existence.

So did I  
Quoting sultanils (Reply 16):
It’s all in a name Who needs 38 inches of legroom when you have 33? That’s good enough (and cheaper as well ha ha ha).

correct on that one Nils

Quoting sultanils (Reply 16):
Good you managed to score a ride on this one then!

Glad to realise that as well!

Quoting FlyingFinn76 (Reply 17):
well maybe Virgin America and Southwest come.

Air Canada stands seperate from them to (however they are not US, they still compete with the vast majority of the US carriers)

Quoting FlyingFinn76 (Reply 17):
Thanks, but why? There's someone here far more prolific and verbose about his love for the 717...

was typed in a recent converation between us of your june trip where you mentioned the Airtran 717 ride!

Quoting FlyingFinn76 (Reply 17):
But why do you say so? I was looking at some Spirit flights as well - it can't be that bad, can it?

28 inch seat pitch, pay for carryon,... just don't make it for me. Not that I'm al snobby or so but that does not even make me think of ever choosing them

Quoting PlaneHunter (Reply 18):
The crew was certainly disappointing, but you may meet those people on most carriers.

Fact! However 2 different mediocre crews on the same airline on 2 flights after each other makes me think twice

Quoting fiscal (Reply 19):
I did Jetblue JFK - MCO and loved it. Much better than my AA flights MCO - DFW - LAX.

The opposite as my B6-AA comparision

Quoting fiscal (Reply 19):
The FA on the JetBlue was feisty, with a great sense of humor. "anyone complains where you put your bags, you send to me and I will deal with them" was her response to my question of where to put my carry on, when our bins was full of company gear....great woman (red hair to boot)

So different comparing to my stoy..

Quoting MH017 (Reply 20):
wheels up 1013 and wheels down 1214 makes a flying time of 2.01, not 2.08 unless you count blocktime...

2.08 was the announced flight time. Great remark however, maybe something to mention in my next TR

Quoting MH017 (Reply 20):
Your Dash is C6-BFP, not CT-BFD...

Thanks  
Quoting MH017 (Reply 20):
Might try JetBlue in the future, thanks to your TR: free drinks and 33' legroom - me like

Glad this report at least made some good marketing for jetBlue

Quoting palmjet (Reply 21):
Seems like you have been unlucky with JetBlue on the flights you have taken with them.
Quoting SRQKEF (Reply 22):
I've had positive experiences on all of my 19 jetBlue flights, so it seems you're just unlucky.

My 2 flights must have been 2 very unlucky ones, but two average experciences (due to the same reason) really make me think twice about B6

Quoting richierich (Reply 23):

It does sound like the two JetBlue flights did not meet the OP's expectations and I don't know whether that was unlucky or perhaps the result of hyped-up expectations. I am not blaming the OP but when the expections exceed the reality, it is very tough to ignore even small shortcomings. I have not tried VX yet but I generally have felt B6 service was as good or better overall than competing service from the legacy carriers. Perhaps these negative experiences were the result of unfortunate timing or maybe this is a sad trend.

Hi
After reading the numourus comments I was perhaps unlucky. As said in the report I'm not saying B6 is a bad airline at all, but 2 average to rude crews really does make me think twice. Let's hope it was just bad luck, would not wan't to see them come at same level as.. Let's say US Airways

Quoting OA260 (Reply 24):
Hey Marc ,
Another nice report. Ive always wanted to try this airline and probably still would. The gift idea is nice of you . Doesnt happen that much so you would think anyone would be delighted !

Thanks Phillip!

Quoting abrelosojos (Reply 25):
Wow. That is very weak of B6. I have been hearing a lot about how their service has fallen. A shame really. Thanks for sharing the report, and glad you could make the random flights happen between your larger cross-pond itinerary.

Wow! I'm glad i'm not the only one noticing B6 is falling!

Quoting CaptainRed (Reply 26):
Somehow I have expected better from them

So did I!


Greetings
Marc
Next trip report: Well worn A330s and Hassle free MUC transfer
 
The777Man
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RE: Jetting The Blue Way To New York!

Sat Feb 11, 2012 4:16 am

Quoting MSS658 (Reply 27):
Just to bad you can't take a 3 week trip with carryon

I'm never gone for three weeks (usually about a week) but have been gone for two and still only brought a carry on....just have to be able to do laundry somewhere.

I rather take shorter trips and go more places than staying in the same place. Even my family in Stockholm have gottern used to it by now.

The777Man
Boeing 777s flown: UA, TG, KE, BA, CX, NH, JD, JL, CZ, SQ, EK, NG, CO, AF, SV, KU, DL, AA, MH, OZ, CA, MS, SU, LY, RG, PE, AZ, KL, VN, PK, EY, NZ, AM, BR, AC, DT, UU, OS, AI, 9W, KQ, QR, VA, JJ, ET, TK, PR, BG, T5, CI, MU and LX.. Further to fly.. LH 777
 
airjamaica
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RE: Jetting The Blue Way To New York!

Sat Feb 11, 2012 5:12 am

Quoting MSS658 (Reply 27):
40 USD on a FLL-JFK run is expensive IMO

Yes that sounds a bit steep. On my flight it was usd 10 additional for the extra leg room seats. I am more inclined to think that you were just unfortunate to get a not so professional set of crews on your flight. I would hope however that they endeavour to keep their service level up, as many people seem to be satisfied with their offerings, compared to other majors such as AA, US etc.
greenheart
 
Knightsofmalta
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RE: Jetting The Blue Way To New York!

Sat Feb 11, 2012 7:32 am

Hi Marc

Thanks for the great report. Just out of curiosity, do you by any chance know if the aircraft you were on had previously been in service with BA? I'm just wondering because the pattern on the floor in the loo looks identical to the one BA has.

Thanks for sharing!

Cheers,
William
 
NASBWI
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RE: Jetting The Blue Way To New York!

Sat Feb 11, 2012 8:56 pm

Quoting Knightsofmalta (Reply 30):
Just out of curiosity, do you by any chance know if the aircraft you were on had previously been in service with BA? I'm just wondering because the pattern on the floor in the loo looks identical to the one BA has.

N503JB was B6's first A320, direct from the factory. I believe, however, that it is leased. Perhaps at that time, the patterns on the bathroom floors were standard? It was delivered in late '99. I had also heard rumors that it was originally supposed to be a UA bird, but I can't back that up unfortunately.

To the OP, thank you for the TR, and I am so sorry you had a less-than-impressive experience on B6. Clearly, I can't speak for everyone, but the majority of us try our hardest to live up to and exceed the expectations set forth by the airline. I can only hope you'll give us another try at some point. Cheers!
Fierce, Fabulous, and Flawless ;)
 
MSS658
Topic Author
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RE: Jetting The Blue Way To New York!

Sun Feb 12, 2012 10:26 pm

Quoting The777Man (Reply 28):
but have been gone for two and still only brought a carry on....just have to be able to do laundry somewhere.

That's some good luck  
Quoting airjamaica (Reply 29):
Yes that sounds a bit steep. On my flight it was usd 10 additional for the extra leg room seats. I am more inclined to think that you were just unfortunate to get a not so professional set of crews on your flight. I would hope however that they endeavour to keep their service level up, as many people seem to be satisfied with their offerings, compared to other majors such as AA, US etc.

10 USD does not sound much at all

Quoting Knightsofmalta (Reply 30):
Just out of curiosity, do you by any chance know if the aircraft you were on had previously been in service with BA?

Hi William, thanks for commenting. Glad you liked it...

Nop the plane was delivered to B6 immediatly

Quoting MSS658 (Thread starter):
Built and delivered to jetBlue Airways on 21 October 1999
Quoting NASBWI (Reply 31):
To the OP, thank you for the TR, and I am so sorry you had a less-than-impressive experience on B6. Clearly, I can't speak for everyone, but the majority of us try our hardest to live up to and exceed the expectations set forth by the airline. I can only hope you'll give us another try at some point. Cheers!

Hi NASBWI
Thanks for commenting, I'm glad you liked it (even with some not some positive facts). Looking at other reports and comments on this report It seemed like I got struck twice (however a second Steven Slater won't be found in the industry) by bad luck. jetBlue is not bad carrier at all as it haves quite a few good things. However I did wish I could type better things about the carrier than what I had to say in this report.

Greetings
Marc
Next trip report: Well worn A330s and Hassle free MUC transfer
 
LH4116
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RE: Jetting The Blue Way To New York!

Tue Mar 27, 2012 4:24 pm

Hoi Marc, great report!

Seems like you had a rather okay flight on JetBlue, America's favourite airline it seems. Airline has indeed received some good criticism, almost too much good in some cases as it tends to give an overrated impression of the airline. However they seemed to provide some good service with the free drinks and those signature blue snacks, leather seats with very generous pitch (for short haul) is a huge plus, and so is the live TV. I'm a big TV fan so it would've kept me very happy throughout the flight.

Quoting MSS658 (Thread starter):
One of the two only airlines actually making profit (the other one is Southwest) and usually gives out perfect and flawless service based on many other opinions and trip reports that I’ve read.

Quite ironic how the LCCs in the US have service levels up to par, or even higher than the legacy carriers. US Airways for instance should be called a LCC, not JetBlue.

Quoting MSS658 (Thread starter):
To be honest, even on my flight 2 years prior did not give any sign that he was actually loving his job at all…

I hope they fired him after that incident. People who lack passion about their jobs shouldn't deserve to keep them. Better hire somebody who actually enjoys the work he/she is doing on a regular basis. Gives a good impression to the passengers also.

Quoting MSS658 (Thread starter):
This section has 38 inch seat pitch, all yours for just 40 dollars. Since the 33 inch seat-pitch is more than sufficient for me I stayed cool with my seat 16A.

That's quite steep price I'd say, and 33" is really more than generous. A wise choice to keep 16A  
Quoting MSS658 (Thread starter):
Since my next leg would leave from Newark my bag could not be checked further on to my final destination (which is logical off course).

Hehe, well unless they insist on loading the bags onto a UPS van and driving them all the way to Newark  
Quoting MSS658 (Thread starter):
Just a US Airways Boeing 737-400 due to depart to Charlotte as US 1168 at 10.20

Strange that the plane isn't wearing the *A Logo. Maybe they finally decided to kick them out from the alliance, haha.

Quoting MSS658 (Thread starter):
An airline I would not try in the near future. I guess after flying this airline some people would say airlines like Vueling and Spanair are 5 star companies

Hmm, they seem kind of bad. Weren't they the airline who charged people for bringing a piece of hand luggage? That's just insane!

Quoting MSS658 (Thread starter):
In the meanwhile we are still above the Atlantic ocean, quite far from land as you can see.

It seems like those Florida routes are the only ones in the domestic network to fly over open waters. Makes sense to have lifejackets, and not just seat cushions. Is that still the norm in the US?

"Wheels Up"!
//Jonas
SAS Plus is Business Class made faux!
 
MSS658
Topic Author
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RE: Jetting The Blue Way To New York!

Wed Mar 28, 2012 1:51 pm

Quoting LH4116 (Reply 33):
Hoi Marc, great report!

Seems like you had a rather okay flight on JetBlue, America's favourite airline it seems. Airline has indeed received some good criticism, almost too much good in some cases as it tends to give an overrated impression of the airline. However they seemed to provide some good service with the free drinks and those signature blue snacks, leather seats with very generous pitch (for short haul) is a huge plus, and so is the live TV. I'm a big TV fan so it would've kept me very happy throughout the flight.

Hi Jonas
Thanks for commenting, glad you liked it. Sure the extra legroom and live TV (that was half working) are a bonus! But don't think they are that wow! just a lousy presentation.

Quoting LH4116 (Reply 33):
Quite ironic how the LCCs in the US have service levels up to par, or even higher than the legacy carriers. US Airways for instance should be called a LCC, not JetBlue.

Indeed, and sometimes fares are even lower on the legacy carriers.

Quoting LH4116 (Reply 33):
I hope they fired him after that incident. People who lack passion about their jobs shouldn't deserve to keep them. Better hire somebody who actually enjoys the work he/she is doing on a regular basis. Gives a good impression to the passengers also.

Thankfully, they did fire that guy

Quoting LH4116 (Reply 33):
That's quite steep price I'd say, and 33" is really more than generous. A wise choice to keep 16A

I can only agree

Quoting LH4116 (Reply 33):
Hehe, well unless they insist on loading the bags onto a UPS van and driving them all the way to Newark

hehe, maybe  
Quoting LH4116 (Reply 33):
Strange that the plane isn't wearing the *A Logo. Maybe they finally decided to kick them out from the alliance, haha.

I believe it's on the other side!

Quoting LH4116 (Reply 33):
Hmm, they seem kind of bad. Weren't they the airline who charged people for bringing a piece of hand luggage? That's just insane!

correct  
Quoting LH4116 (Reply 33):
It seems like those Florida routes are the only ones in the domestic network to fly over open waters. Makes sense to have lifejackets, and not just seat cushions. Is that still the norm in the US?

correct  

Greetings
Marc
Next trip report: Well worn A330s and Hassle free MUC transfer
 
EWRkid1990
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RE: Jetting The Blue Way To New York!

Sun May 06, 2012 6:40 pm

Overall, there were two things wrong with his entire trip. ONE slightly irritated flight attendant, and a goof with your baggage. You still got your free snacks, your TV, your incredible legroom, and you still got your bag, even if it took a while. Something might have happened behind the scenes, you really don't know. Yes, they should have informed you of the change, but 2 small errors on a 2 1/2 trip seems like pretty good flight. ...and you failed to mention how the other two flight attendants were. It seems like you were looking for an excuse to dislike them. I've flown jetBlue multiple times, and always had excellent crews with impeccable service. Once, the crew for my connection was the same as my first flight, and both flight attendants recognized me and said "couldn't stay away from us, could ya?" with a wink and a smile. I'm sorry you seemed to think you had a bad experience, and yes, jetBlue is one of the best airlines in the US. Shame Europe doesn't have anything quite comparable...

-EWRkid1990
 
MSS658
Topic Author
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

RE: Jetting The Blue Way To New York!

Sun May 06, 2012 10:12 pm

Hi EWRkid

Thanks for reading, a few comments from my side as well:

Quoting EWRkid1990 (Reply 35):
ONE slightly irritated flight attendant

If you would read the report good you will clearly see that I'm talking about the whole crew!

Quoting EWRkid1990 (Reply 35):
and a goof with your baggage

50 minute wait in a hub airport is unacceptable, have done multiple US domestic flights...

Quoting EWRkid1990 (Reply 35):
You still got your free snacks, your TV, your incredible legroom

As stated above, I did not mind the snacks and legroom at all. However my IFE showed more disabled channels than others..

Quoting EWRkid1990 (Reply 35):
but 2 small errors

A rude crew and a long wait for luggage (in the so-called best-promoted terminal in the USA) isn't a small error anymore. Let alone I had already had similar problems on a prior jetBlue flight.

Quoting EWRkid1990 (Reply 35):
I've flown jetBlue multiple times, and always had excellent crews with impeccable service

I'm glad for you B6 has made you more happy than they made me

Quoting EWRkid1990 (Reply 35):
It seems like you were looking for an excuse to dislike them

If you clearly read all my reports you will realise that my reports are made from an objective statement, Unafortunaly I did not have great things to say at all about America's "best" airline..


Greetings
M/
Next trip report: Well worn A330s and Hassle free MUC transfer
 
jetblue777
Posts: 1191
Joined: Fri Jul 17, 2009 4:13 pm

RE: Jetting The Blue Way To New York!

Sun May 06, 2012 11:14 pm

Hey MSS658,

Cool trip report, it looks like you had a fun time here in the United States!  

Despite what my username suggests, I was never impressed by JetBlue at all. Granted, I've only flown with B6 only a few times (I named myself JetBlue777 because B6 was the first US carrier I flew  ) Yes, in terms of seat comfort, they are definitely on the top. Their seat pitch is almost comparable to what legacies offer in F/J on some of their A/C! Plus their home at JFK is good. However, I agree with you with the crew. I never had any B6 crew that actually stood out. Although I never encountered any rude ones. Surprisingly, the best set of crews I ever had are from the legacy carriers (UA and US)

I can't comment on the luggage issue, because my family always try to avoid checking in anything on our domestic travels to avoid problems.

Once again, nice report. For your next trip in the US, you might want to try VX or even UA, I know a lot of people bash UA for their rude and "well seasoned" FAs, but if you're lucky and encounter the friendlier set of crews, then you're in for a treat. They are just wonderful!  

jetBlue777
It's a cultural thing.
 
MSS658
Topic Author
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

RE: Jetting The Blue Way To New York!

Mon May 07, 2012 1:55 pm

Quoting jetblue777 (Reply 37):
Hey MSS658,

Cool trip report, it looks like you had a fun time here in the United States!

Hi jetblue7777

Thanks!

Quoting jetblue777 (Reply 37):
Yes, in terms of seat comfort, they are definitely on the top. Their seat pitch is almost comparable to what legacies offer in F/J on some of their A/C!

Is fact, B6 runs on these facts miles ahead!

Quoting jetblue777 (Reply 37):
However, I agree with you with the crew. I never had any B6 crew that actually stood out. Although I never encountered any rude ones. Surprisingly, the best set of crews I ever had are from the legacy carriers (UA and US)

Crews have been mediocre to rude on my 2 jetBlue flights as well, definate very poor for 'America's best'

Quoting jetblue777 (Reply 37):
Once again, nice report. For your next trip in the US, you might want to try VX or even UA, I know a lot of people bash UA for their rude and "well seasoned" FAs, but if you're lucky and encounter the friendlier set of crews, then you're in for a treat. They are just wonderful!

Have encountered numourous good F/A's on DL, AA, US, WN and CO.


Greetings
Marc
Next trip report: Well worn A330s and Hassle free MUC transfer
 
daviation
Posts: 520
Joined: Thu Sep 18, 2008 7:31 pm

RE: Jetting The Blue Way To New York!

Mon May 07, 2012 5:26 pm

As always, excellent report! You cover every detail.

I'm sorry you didn't enjoy your JetBlue flight. I have flown on them many many times, including a JFK-Long Beach flight which was perfectly fine on the A-320.

Yes, sometimes you have crew members who are unenthusiastic. When I encounter that attitude, I just remember that I have extra space for my legs, IFE, and snacks!

It's a wonderful tradition that you give gifts to the crew, but most Americans would consider it odd to receive a gift in that situation. They should be grateful, of course, but I can understand that they are perplexed.

Anyway, I hope you try them again (no, I don't work for JetBlue!) because all of my flights have been mediocre-excellent, while most of my flights on other U.S. carriers have ranged from horrible-good.
PlaneFlown:717,727,737,747,757,767,777,DC8,DC9,DC10,L1011,F100,A300,319,320,321,330,340,CRJ,ERJ,E190,Av85,DH8,Beaver,ATR
 
MSS658
Topic Author
Posts: 2454
Joined: Sat Oct 16, 2010 8:16 am

RE: Jetting The Blue Way To New York!

Sun May 13, 2012 7:25 am

Hi daviation

Quoting daviation (Reply 39):
As always, excellent report! You cover every detail.

Thanks  
Quoting daviation (Reply 39):
I'm sorry you didn't enjoy your JetBlue flight. I have flown on them many many times, including a JFK-Long Beach flight which was perfectly fine on the A-320.

Yea, I wish I could write better things! JFK-LGB on a 320 would be a bit long for me however.

Quoting daviation (Reply 39):
Yes, sometimes you have crew members who are unenthusiastic. When I encounter that attitude, I just remember that I have extra space for my legs, IFE, and snacks!

I can only agree!

Quoting daviation (Reply 39):

It's a wonderful tradition that you give gifts to the crew, but most Americans would consider it odd to receive a gift in that situation. They should be grateful, of course, but I can understand that they are perplexed.

Usual all the US Airlines FA's are happy to get this!

Quoting daviation (Reply 39):
Anyway, I hope you try them again (no, I don't work for JetBlue!) because all of my flights have been mediocre-excellent, while most of my flights on other U.S. carriers have ranged from horrible-good.

Most probaly not, unless there is no better alternative.


Greetings
Marc
Next trip report: Well worn A330s and Hassle free MUC transfer

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