Hong Kong to Beijing
Marinated Pork Belly Slices, Mix Salad with Asparagus Pencil and Cherry Tomato
Beef Shank Soup with Red Date
Beef Stew with Red Wine Sauce
Yu-Hsiang Chicken with Assorted Vegetables
Wok-fried Prawn with Spicy Sauce and Assorted Mushroom
Steamed Aromatic Rice, Beef Noodles
Supreme Seafood Dumpling, Dumpling with Pork and Pea, Siew Mai with Cuttlefish Paste, Jade Sprout Dumpling with Shrimp Paste
Fresh Fruits in Season
Coffee, Tea & Petit Four are served at your request
In general, the catering is definitely very Chinese oriented, and for Western passengers, please be forewarned about the catering even in premium cabin. There is sort of Western option, but breads are not offered at all. From Beijing to Hong Kong, the only Western dessert option is ice cream. There were Western passengers on both my flights but those businessmen looked like frequent travelers to China and were very receptive towards Chinese food. One European passenger drank Chinese tea the whole journey and ordered beef noodles. But for those passengers, who are not big Chinese food fan, please fly CX
, or eat prior to flight. For a Chinese, the food is actually very nice and I love the Beef Noodles Ensemble. The fresh steamed rice is good and I love the hot soup service. The dessert is the most disappointing aspect. Beverage service can be better and I understand that can service is not offered because they prefer F/A to refill your beverages. However the water glasses are too small so I don’t mind the whole can. Ice was only offered on the return flight from PEK
. There are some basic things that are missing.
I honestly don’t know what to expect but from the trip report that I quoted below, things seem to look decent. I have to agree with sutrakhk. Flight attendants tried very hard to provide a very top class service, and for my experience, the F/A on the return flight from PEK
is better, she is more attuned to details and whenever I said thank you, she always said, “you are welcome!” She also offered me English papers when I gave her back the Chinese papers. She also unwrapped the slippers for all passengers, instead of just handing you the amenities. The purser on the return flight also did her greeting to each passenger. Due to my poor mandarin (not to mention Peking accent), I did not know if they addressed me by my last name, but the friendliness was noted. I also notice that most passengers were quite demanding (since the call buttons went off throughout the flight), the F/As always came by quickly and more than welcome to help, instead of giving you the dirty look. Of course, they are not as personable as your typical top notch CX
F/As, who made small talks with passengers, but tried very hard to offer top service. However, the F/As really need to work on its English verbal skill, as the English announcements are barely comprehensible. I can’t imagine a Western passengers understanding any of the long P/As. The pilots are better though, but the F/As need some training. Nevertheless, I think I scored them above most American and European F/As, and work really hard throughout the flight in the premium cabin. They are not as detail-oriented or personable than CX
, or SQ
F/As, but I appreciate the effort.
There is a comprehensive audio-video on demand system with many movies, televisions, and short subjects. There are no American or British sitcoms (which are not surprising given most of them are very liberal), but the film library is quite extensive. Reading materials are also limited, but this won’t change due to how the PRC
government is sensitive about the kind of reading materials entering China and I am not sure if we will read some of the official stuffs as well. The headsets look nice – at least better than those used by CX
, but since I did not take part at any of the programs, I can’t give you any answer. But on both flights, my television froze mid-flight (Yes I just set my TV
to the Sky Map section with “Autoplay”), and the F/A was able to reset the television on both flights (yes similar to other airlines, they can reset PTV at individual seat). However there is definitely a stability issue and I can’t imagine how this entertainment system works on those long haul flights. There is also no external camera function, which is disappointing, since all A380 operators provide that service. The F/As also turned off the entertainment system way too early. On my way to Beijing, I am sort of not surprised, as they are required to show a few Chinese Custom, Immigration, and other official videos, but on the way to Hong Kong, they really don’t need to shut it down 35 minutes prior to arrival.
China Southern Airlines is commonly known as one of the better Mainland based airlines, and I am quite impressed. The only weakness is the lax reinforcement of rules, especially in premium class. There were passengers with their seats on full flat positions during takeoff or landing. However, they at least enforced that everyone must be seated during taxiing, which was a major issue. The cell phone rules are completely broken and lots of cell phone and iphone notification sounds during our final into HKG