March 24th, AZ495, OTP
March 25th, DL245, FCO
March 25th, DL3021, JFK
(the next two in a future report coming soon, I hope)
The idea of this trip was to return to my university for classes, after accompanying my grandma back to Romania after her first visit to the USA. On the way to Romania, I flew on DL
. I wanted to do a TR
on those flights as well, but in the end I gave up on the idea, partly because AF
assigned me automatically an aisle seat and I ended up not changing it (usually agents in America can't access the systems or the US airline—or they don't want to, frankly I don't know why).
I'll make a few comments here regarding the ORD
voyage, though. Check-in at ORD
was not impressive. The agent forgot to give us the boarding passes. Literally. Of course I spoke up. I had to ask for lounge access—not sure which lounge they used; the information was not forthcoming. There was no wheelchair offered for my grandma to the lounge. She can walk well, but not long distances, so I ordered one to take her to the gate, from the lounge.
offered me/us the worst meal. I usually eat extremely salty and spicy foods. However, the rice given was so salty even I couldn't eat it... and frankly I consider salty/spicy foods on a long flight as being a “screw you” to the passenger. The air is dry enough, and the drinks offered are generally not enough (unless you ask for more), but adding the intense saltiness means it's a health hazard.
Transfer in CDG
is well-organized; it's a superb airport [intense sarcasm—do not take seriously]. Next time I'll transit at CDG
I think I'll order a wheelchair for myself. Had it not been for my grandma's need for a wheelchair I think I'd've missed my flight. (of course, wheelchair pax get a shuttle to take them to the outbound flight's terminal)
There was a really nice male F/A on the CDG
flight who took us to our seats, etc, and continued to be nice to us throughout the journey. Well done by him.
Now, back to Alitalia and Delta!
I've detailed the actual flown itinerary above. Now, let's see what I had booked, shall we?
March 25th, OTP
. But Alitalia cancelled the early morning OTP
flight on the 25th so I had to call their US toll-free number to seek a better alternative than their offer of spending 24 hours in Atlanta. I've already been to the Coca-Cola World once so I wasn't keen on spending that much time there. In the end I had to spend a night in Roma. Not bad, actually. The agent was helpful but took his time.
, so, on the 24th I got to OTP
about three hours before my flight—better safe than sorry—it's hard to anticipate the traffic. I had a little time to spend before checking-in, so here are some pics, generally RO
aircraft and the new terminal. 737s going to CAI, BEY
later that night; the Skyteam logojet was going to BEY
Anyway, back to the checking-in business. I couldn't do it online. Of course I couldn't, it was an Alitalia reservation. Their IT
is so good, that I never go to their website without experiencing at least one bug (seriously, folks, it's that good!). In fact, booking the JFK
segment on this journey (in June), I tried many times to get the late AZ
flight on the new 332... but their website said no. Economy Plus or economy, same thing. Nope. So I'm stuck on the Delta flight hoping for a meal that's not too salty to eat (I have hope—see next trip report for details).
But yeah, AZ
's online check-in NEVER worked for me. On the other hand, I could check-in on delta.com for FCO
. So I did. Seats 11A and 07D respectively.
I got my window seat for the A319 flight to Rome. 08F was the assignment. The agent at check-in was very sorry she couldn't choose my seat for JFK
and that it was 07D, “an aisle seat”. Of course, on a Comair CR7, it's a window seat, but if you told an European the New York to Chicago flight was operated by a Canadair, they wouldn't believe you.
Lounge access.... I had to ask for it because Alitalia's absolutely brilliant IT
system misplaced my FF
#. I'll probably have to send my boarding passes by post to claim these miles... although the ORD
Security was quick at OTP
, took 2 minutes or so. Of course, this was a Saturday, so there was no one flying on that day! OTP
as empty as space—probably for the last time, now that the low-cost airlines have moved here. Of course, this is good and bad news—no more Baneasa (what a dump it was, ladies and gentlemen), but a more crowded Otopeni. In fact, for exactly one year, OTP
operated below its capacity. Now it's above its capacity yet again. Great.
The TAROM lounge was still empty, as it was the last time I went there as well. Pictures:
Not much later, the time came to go to the gate. Gate 13 it was today. Superstitious? Hey, at least there's no gate 17, so the Italians can't be too mad at us for giving them a bad gate—13 isn't as bad as 17, is it? Although I believe row 13 was missing as well in the A319, EI
Boarding soon commenced. I used the Elite Plus lane, although I must look too young to belong, as they didn't want me to board there at first. Then the agent had to manually introduce my FF
# into the system—still doesn't look like it worked. I'm getting pissed off at AZ
's system and I'll use expedia to book my AZ
tickets from now on (it sold me what AZ
's website didn't want to, last time I bought an AZ
ticket—long live expedia... and to think I didn't want to use it). At least it seems to accept Flying Blue.
Load was, not surprisingly, very light today, somewhere around 50 passengers. Flying time was 1 hour and 45 minutes. Here are views from 08F:
No, the PTVs weren't turned on.
After a fair amount of time in which nothing happened, the AZ
crew came by with a few drink options and food. Sweet or salty? Actually, “[something] or biscotti?” Sweet for me, thanks, I'm thirsty enough as it is:
Succo di albicocca, prego... Non c'e molto a dire. Il servizio rapido e impersonale.
A.net loves lavatory pics, right?
Self-portrait, with a camera for a face.
Soon we were on our descent. I was very tired, as I hadn't felt well the past few days and didn't sleep enough for a vacation! We got into FCO
, landing on runway 16R. We then arrived at the G-gates 5 minutes later.
I was first one off to immigration control. 2 seconds later I was in Italy. 20 minutes later I got through customs (no bags, but such a long walk). I got my ticket to Termini for the express train (funny story, but only if you ask). 40 minutes later, I was in Termini, which was very much alive on a Saturday night. There seemed to be a few unsavory characters around but I had no problems with anyone. Soon I got to the guest house and cried myself to sleep.
Next morning at 7 I woke up, bought tickets back to Fiumicino Aeroporto, and took a stroll. Here're some pictures of Roma, pretty empty on a sleepy Sunday morning.
Can anyone identify the bird in the picture?
It's time to grade the Alitalia flight, isn't it? So it has come to this.
I had problems on the AZ
website, as almost always. Couldn't book on my preferred flight from JFK
on the return. Alitalia apparently lost my frequent flyer number—although DL
had it, so I'm not sure what screw-up AZ IT
on-line check-in never works for me, it receives a zero. In person check-in was fair, but the agent did not give a lounge invitation even if I gave her my FB
card. Otherwise, very professional and nice. 8. Averaged out, this gets a 4 for check-in.
Organized, surprisingly. However, the agent(s) did not want to board me at first, until I told them I had FB
gold. Again, AZ
's system lowers their grade!
Perfectly average, comfortable enough for a 2-hr flight, nothing special, no real deficiencies.
Again, perfectly average. Nothing much to say, really.
No magazine in the seatback, no IFE. A few flight deck announcements and F/A announcements in quite poor English, but understandable, I guess.
Average. Nothing to go above and beyond. Didn't seem to want to be there at all.
A number of choices for drinks, and even got a choice between sweet and salty. Oh, how standards have fallen...
Left on-time and arrived early. Bravo, Alitalia!
Wasn't that quick, but can't complain. No real issues and we even got a jetway.
's lounge at OTP
is an average lounge but it doesn't seem to ever be crowded, and that's a big plus.
Would I recommend Alitalia? They offer a lot of miles compared to AF
/KL flights on Flying Blue, so I would recommend them if you have a Skyteam frequent flyer card and need miles. They might offer good value in that case. But even then, their ridiculously poor IT
system can cause a lot of hassles. I would and will fly them again, but before advising you to choose AZ
, I'd tell you to look and see if KL
offers decent fares/times to where you're going.
Stay tuned for part 2, hopefully within a week.
Previous Trip Reports:
MCI-OTP: Three Upgrades And A380 Flight Deck Visit (by dc9northwest Feb 13 2012 in Trip Reports)
The Baltic States In 6 Easy Flights (by dc9northwest Dec 26 2010 in Trip Reports)
Romanian TR: Bucuresti-Suceava Via Timisoara (by dc9northwest Dec 24 2010 in Trip Reports)
Connecting In ATL, Right Before The Snowstorm (by dc9northwest Mar 1 2010 in Trip Reports)
MCI-ATL-AMS-OTP With DL And KL (60+pics And Vids) (by Dc9northwest Jun 14 2007 in Trip Reports)