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"Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 2:21 am

Singapore Airline's fully owned medium/long-haul low-cost subsidiary, Scoot, had launched its flights for slightly more than a month since. Apart from the initial destinations of Sydney and Gold Coast, it had also started flights to Bangkok in July, with Tianjin, Taipei and Tokyo coming up soon. With the 1x daily BKK flights launched to capture the lucrative Oz-Thailand market, it offered me a chance to try out this new kid on the block on a short-haul sector for a weekend jaunt. Prices were offered from $78 all-in one-way in economy, which was rather attractive, considering the tickets were booked barely 2 weeks before the flight. However the return was booked on Jetstar as it offered the lowest fares on my return date.

Scoot only offered a single daily flight, departing at 1725hrs to Bangkok. This allowed me to work for half a day prior to my flight. Scoot utilizes Terminal 2, which offers a far more pleasant airport experience than Budget Terminal. However from late Sept, all the airlines in Budget terminal are also going to move to T2, which I foresee T2 becoming really busy!

Checking in for the flight. No online check-in is available. 4 counters were opened and the queue moved fast. I only had a hand-carry baggage and it was weighed and tagged as a cabin bag. Scoot is really serious about weight and size of carry-ons!

Proceeded through the efficient immigration and went up to the Sunflower to catch a glimpse of the Scoot aircraft. Most planes on the tarmac were SQs and MIs, with the lone yellow Scoot parked all the way at the end at Gate F42.

Scoot with its big brothers. 9V-OTA (ex 9V-SQA) would be operating the flight today! I flew on this exact plane on its 5th day into service with SQ on SIN-PEN in 1997!

Scoot issues proper boarding passes, but it was all in black and white.

More plane spotting from the terminal. Other than SQ A333s, the next common plane was SQ B772s.

Finally an interesting arrival! Lufthansa A380 arriving from Frankfurt!

Departures from T2. All seemed to be regional flights.

After having a light bite at a cafe, I proceeded to the far end of the pier to the gate at F42.

12 July 2012
TZ 302
Singapore (SIN) - Bangkok (BKK)
9V-OTA "Barry"
Economy Class

Proceeded into the very big gatehold room, which was apparently A380-ready. With Scoot's B772s seating up to 400 pax, the gatehold room filled up rather quickly. It would prove to be a rather full flight with mainly Singaporeans on short weekend trips!

9V-OTA hidden behind the boarding bridges.

Boarding was soon announced, starting from ScootBiz, followed by rows from the rear of the plane. Even though no staff was seen enforcing the boarding by rows, passengers apparently cooperated with the announcements and boarded only when rows were called. Was welcomed aboard and directed down the aisle to me seat at 60A. The refurbished cabin looked fresh and clean, with no signs that this is actually a 15-yr old plane! However the aisles are really tiny! Guess the width of the aisles have to be sacrificed in order to fit in 10-abreast. Normal seats were in blue while "Super" or "Stretch" seats with more legroom were in yellow.

Friendly crew were welcoming us passengers onboard but they were not too proactive in assisting with hand-carry luggage. However no problems here as most pax were on the start of the trip and thus not much luggage too. Settled into my seat at 60A. First impression, seat pitch seemed not bad for a supposedly 31" pitch. Width was tight, but felt slightly wider than KLM's seats on their B773ERs (see my previous report). There was a cupholder on the tray table and a really tiny seat pocket. No headrest, footrest and of course no PTVs.

Items in the seat pocket. Inflight mag "Scoot", safety card, BOB menu "EAT", duty free "Scootalogue" and iPad IFE guide "ScooTV".

All passengers boarded. It ended up to be a nearly full flight! Amazed that Scoot was actually able to fill up the entire B772 for this short hop. Guess low fares do play a part. Another thing to add about the seats, the seat recline is actually rather good!

Waiting at the gate for pushback. According to the captain, there would be a short delay due to, whats new, congestion in Changi...

Pushback with safety demonstration. This was done manually by the crew.

We taxied to Rwy20C for takeoff.

LH A380 resting after the long-haul from Frankfurt.

IndiGo A320

Classic Changi scene...

Took off at around 1740hrs bound for Bangkok!

Did a 270 degrees left turn and flew pass Changi again. Nice scenery!

Above Changi, with 4 planes awaiting takeoff.

Climbing to cruise.

After seatbelt signs were turned off, a long post takeoff announcement was made by the crew-in-charge.

First the crew came around with immigration cards. I also took out my iPod, which was to be my only form of inflight entertainment, apart from filling up the immigration card and gazing out of the window.

Shortly after, buy-on-board service started. Quite a number of passengers actually bought snacks, instant noodles or drinks. No hot meals were offered for sale other than pre-booked meals. For a view of Scoot's onboard food menu and entertainment guide, you can vie coot's website. I counted 9 crew in economy class. Not sure about the numbers in ScootBiz though. Quite a fair bit of crew on this budget flight!

Sun is setting...

Now for the Scootitude moment. A pax among a group was celebrating her birthday and her friends had brought a cake onboard to be stored my the crew. Midflight after the BOB service, the Scoot crew came out with the cake with lighted candle and surprised the pax with a "Happy Birthday" song!!

Visit to the lavatory. No changes to them, still the same as on SQ. However, no amenities except the necessary of course. Amenities such as toothbrushes etc will be sold on the longer-haul flights. There is also a drinking water dispenser outside the lavatory, but no paper cups were available. Not sure if Scoot will supply paper cups at the dispenser on the longer-haul flights.

View of the mid-economy cabin. Most of the "blue" seats were taken, but much of the "yellow" ones were empty.

Rest of the flight was spent gazing out of the window at the sunset. At about 40(!!) minutes before arrival, the pilot's arrival announcement came on and the cabin crew immediately prepared the aircraft for arrival! Window shades up, seatback upright, iPod off.... We had not even started our descent! Doesn't this remind you of Scoot's big brother? Just felt that the arrival preparations are done a tad too early, considering that there were not many serviceware to clear too.

Descending through the clouds with speedbrakes up.


Getting lower...

Flying pass the airport

Making a 180 degrees turn back towards the airport.

Almost there

Flaps and gears down.

Landing into Rwy19R.

Parked beside Jet Airways B738.

Lets have another look at the seats. Blue seats by the window.

Another view of the blue seats. Note the reading and call lights control at the side of the arm rest? It resulted in a lot of unwanted "dings" during the flight, which the crew learned to ignore.

Yellow seats with more legroom.

Final verdict, Scoot offers a value-for-money experience for this short flight. Seat pitch is definitely better than the other carriers operating the A320s, while service is similar. Overall a satisfactory low cost flight. Scoot's foray into the BKK market could result in much capacity increase (400 pax on the B772 > 2x 180 pax A320s), resulting in lower prices and yields for all airlines on this sector. We shall see if the other LCCs would adjust their BKK services in the future with Scoot's entrant.
My past and future travels - http://www.ba97.com/ba97/calendar/report.asp?handle=ycp81
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RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 3:59 am

Thanks for the trip report, was a great read. The 31" pitch is a game changer for me as opposed to the 29" on FD/TR/3K, hopefully we'll see increased frequencies soon! The once daily flight is slightly limiting when competitors have upto 5 daily flights.
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RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 4:27 am

Good to see more Scott reports. Thanks a lot for it. Seems like an adequate and cheap way to get to BKK from SIN.

Live, and let live.
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Joined: Thu Apr 19, 2001 10:27 am

RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 4:42 am

This could bring SIN and BKK even closer.
A weekend getaway for SINgaporeans and BKKians is possible and cheap!
and a chance for B777 on short-haul! Awesome!!

Thank you for sharing.
Let's just blame it on yields.
Posts: 3782
Joined: Tue Aug 02, 2005 5:43 am

RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 12:19 pm

Another interestoing report on Scoot. Looks perfectly adequet on a short sector

Quoting ycp81 (Thread starter):
Note the reading and call lights control at the side of the arm rest? It resulted in a lot of unwanted "dings" during the flight, which the crew learned to ignore.

Very poor design there. It's sad that the crew have been forced into ignoring the call bells becuase of this...what happens if there is an emergency?
http://my.flightmemory.com/shefgab Upcoming flights: AMS-RIX-BUD-VDA,ETH-TLV-FCO-LHR,STN-TXL-LCY,LTN-CPH-LTN,LGW-SZG,MUC-LHR
Topic Author
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RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 2:15 pm

Stayed at Holiday Inn Silom. Was upgraded to a big and new Premier room with my Priority Club platinum status. Very reasonable price at only around S$80 a night including buffet breakfast!



New shopping mall in Bangkok, Terminal 21. Interesting concept of designing each level to a different city theme.





New hangout place in the evening along the Chao Phraya river.


And how can I forget the food!!!








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RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Fri Jul 20, 2012 4:34 pm

Great TR-I remember reading about Scoot a long time ago but didn't actually know they'd started ops! Thanks for sharing  
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RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Sat Jul 21, 2012 1:37 pm

Finally to wrap things up, the return flight home on Jetstar Asia. It was the standard short-haul budget flight on Jetstar Asia and service was even pretty good! However the down side was that I was allocated row 29 on the A320 (even when during web check-in) and there were no other rows available. The last 4 rows have really tight seat pitch (can refer to my previous reports) and there was no way I can shift to other rows as the flight was almost completely full! Well, at least I was not at row 30.

15 July 2012
Jetstar Asia
3K 516
Bangkok (BKK) - Singapore (SIN)
Economy Class

Departure was from Gate G4.

9V-JSG will be the workhorse for today's flight.

Jetstar boarding pass. My sequence number was already 167 when checking in slightly more than an hour before departure!

Boarded by rows. Rushed to board to find storage in the bins near my seat as the overhead bins above Rows 28-30 are not available for luggage storage due to the storage of the emergency life raft and medical equipments. 4 cabin crew and 2 pilots on this flight. They were a mix of nationalities, with the captain from Oz, a Japanese 1st officer, 2 Japanese cabin crew (a male and a female), a Singaporean female crew and a Myanmese (I think) female crew-in-charge. Wow, that is a lot of Japanese crew on a flight not bound for Japan! Guess they are mainly hired to operate the SIN-TPE/MNL-KIX flights, with the occasional regional routes.

Jetstar seats.

Really tight seat pitch at Row 29. My knees were almost touching the seat in front! Try to avoid at all costs!

The stuff in seat pocket.

Boarding in progress. Cabin crew were very actively guiding passengers to seats and helping in storage of carry-ons, unlike many other carriers where the crew merely gave mental/eye support! Great job by Jetstar here! With the crews' effort, the cabin filled up pretty fast and everyone settled down in no-time. In fact, all passengers had boarded and doors closed even before the ramp guys had finished loading the luggage!

Some interesting carriers: Tui Airlines Belgium B763 with winglets.

Shanghai Airlines B737-800

Prior to pushback, safety demo was shown. Pushback was delayed for 10min due to the closure of a runway at BKK.

Thai Air Asia A320 in a "dragon" livery.

During the taxi to Rwy19R, saw a TG B777-300ER.

Sunny Airways B767-300. Didn't know there is such an airline.

Cargo ramp area, with TG and ANA cargo planes.

Holding for an Air Asia to land.

And off we go!!

Leaving the coast.

Blue skies and sea.

Islands off Pattaya.

According to the Jetstar Asia magazine, there is supposed to be new dishes offered for the hot meals. But this was not stated in the menu.

Cabin crew dishing out the pre-ordered hot meals (orders were taken prior to takeoff) and conducting the BOB service. Quite a number of ad-hoc orders for hot meals on this flight as the crew were scurrying back and forth from the galley with the mains. Crew also attended to call buttons promptly and service was generally efficient and friendly.


Very soon, the captain came on with the arrival announcement. Even with the "earlier than usual" landing preparations, it was still conducted halfway through the descent, much later than SQ or Scoot.

Descending along the eastern coast of Malaysia.

Circled for a while before approaching the runway from the north.

Landing on Rwy20R. Even though the final approach was kinda unstable with gusty winds, touchdown was very smooth! One of my smoothest touchdown on an A320 till date. Landed 10min late mainly due to the delays at BKK and Changi.

2 Xiamen Airlines B737s at Changi.

Parked at C11, just a hop over to immigration.

Another satisfactory flight with Jetstar, apart from the horrible legroom. Jetstar generally performs well for its inflight service and I would rate them higher than the other LCC carriers. As for Scoot, as it is still rather new, probably it would need some time for the airline to gradually pick up the ropes but for the short hop to BKK, they are a rather decent alternative too.

My upcoming comfirmed flights:

JQ Business SIN-PEK
SQ Business PEK-SIN

My past reports:
City, Beach And Food Paradise (Jetstar,KLM,Tiger) (by ycp81 May 1 2012 in Trip Reports)
Getaways To KCH & BKK On The 'T's (TR & TG) (by ycp81 Feb 23 2012 in Trip Reports)
Winter Weekend In Macau & Hong Kong On Jetstar (by ycp81 Jan 22 2012 in Trip Reports)
Flying The Kangaroo To Oz (by ycp81 Dec 10 2011 in Trip Reports)
Taiwan On 4 Airlines (TR,KL,GE,SQ) In 3 Classes (by ycp81 Nov 6 2011 in Trip Reports)
Binge In Bangkok By 3K And FD (by ycp81 Aug 22 2011 in Trip Reports)
Jetstar Long-Haul To Auckland! (by ycp81 Aug 11 2011 in Trip Reports)
Budget Weekend Trips To Phuket & KL (by ycp81 Jul 19 2011 in Trip Reports)
Budget Vs Business To Boracay (TR, 5J, 2P, SQ) (by ycp81 May 6 2011 in Trip Reports)
Bonjour Paris On SQ A380 (by ycp81 Feb 14 2011 in Trip Reports)
To The Cape With SQ (Pics And Vids) (by ycp81 Jan 29 2011 in Trip Reports)
Another Short Hop To KL On Firefly And Air Asia (by ycp81 Nov 27 2010 in Trip Reports)
TG Vs SQ To Incheon (Lots Of Pics And Vids) (by ycp81 Nov 8 2010 in Trip Reports)
Lazing In Lombok By Silkair (by ycp81 Aug 12 2010 in Trip Reports)
A Mix Of Both Worlds (Budget Vs 5-Stars To KCH) (by ycp81 Jul 3 2010 in Trip Reports)
Tigering To Vietnam (and VN Domestic) With Videos (by ycp81 May 23 2010 in Trip Reports)
Flying With Malaysian Hospitality To Tokyo (by ycp81 Apr 17 2010 in Trip Reports)
Silkair To Siem Reap : A Wonderful Way To Fly! (by Ycp81 Feb 1 2010 in Trip Reports)
36hrs In KL By Firefly And Air Asia (by Ycp81 Oct 30 2009 in Trip Reports)
Invasion Of The LCCs (Penang On Tiger And Jetstar) (by Ycp81 Aug 31 2009 in Trip Reports)
10 Flights On 6 Airlines In 11 Days! (by Ycp81 Aug 25 2009 in Trip Reports)
Cathay Way To Taipei (by Ycp81 Aug 25 2009 in Trip Reports)
SIN-DPS-SIN On Lionair And SQ (by Ycp81 Aug 25 2009 in Trip Reports)
SIN-SYD-MEL-SYD-SIN On SQ & QF (by Ycp81 Aug 25 2009 in Trip Reports)
SIN-SGN-SIN On SQ In 2008 (by Ycp81 Aug 25 2009 in Trip Reports)
Missing Swiss In SIN (by Ycp81 Aug 25 2009 in Trip Reports)
('07 Memories) SIN-KBV-DMK,BKK-SIN On TR, DD & FD (by Ycp81 Aug 25 2009 in Trip Reports)
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RE: "Scoot" Off For A BKK Weekend (TZ/3K)

Sun Jul 22, 2012 4:56 pm


Nice report, thanks for sharing.
Nice to see the birthday boy was taken special care of.
BKK looks great as well, high on my to-visit list.

Next trip report: Well worn A330s and Hassle free MUC transfer

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