Hello A.netters and welcome to my second-ever trip report.
Before we started this trip, my girlfriend went to Margarita Island to spend some time with her family. I wanted to share with you a couple of pictures taken at VLN in the domestic terminal (Be forewarned, I’m not proud of VLN) as well as Aeropostal.
The insanely crowded domestic terminal. Please not that this is only for Aeropostal.
So many flights in this terminal. Can you see the error?
Closed LASER ticket counter.
I wonder what happens if you have a last minute change when you buy a ticket with Aserca.
The sign reads “All ticket changes require at least 24 hours to be processed, there will be no changes on the day of the flight. No exceptions”.
My worst experiences ever have been with Aserca.
Boarding pass. This is the regular KIU System ticket. This was almost exactly the same as StarPerú who also uses KIU.
A nice feature (not sure if it was sponsored by the airport or he came by himself). This man was playing Venezuelan music with his violin. People were clapping!.
Looking for a place to go during the summer vacacion, I came across a great fare in Despegar.com.ve with LA (operated by LP) with a direct flight to LIM. After discussion with my girlfriend we decided that it would be an interesting place to go (other options were Buenos Aires and Sao Paulo). So without further do, we decide to purchase the tickets which were around VEF 3.300,00.
Of course we had to go to Cusco and visit Macchu Picchu so this is where it started getting tricky. I didn’t want to use the regular carriers such as LA and TA (even though I wanted the miles) but I decided to try a new airline and a new experience I could bring to this forum. Choices were Peruvian (P9), LP Perú (W4) and StarPerú (2I).
We ultimately decided for StarPerú based both on price and the fact that it would be my first time on a BAe 146. The fare on the roundtrip was around USD 180 per person.
Booking was rather easy and uneventful. A couple of screenshots for your consumption.
After making the reservation. No seat selection at this point.
After a couple of minutes I got my eticket.
So today’s TR is comprehensive of the following:
The CCS-LIM segment was on LA
The LIM-CUZ segment was on 2I
Arrival at CCS
After a wonderful lunch with my brother-in-law we were on our way to CCS. Arrival was as usual (bit crowded with cars unloading luggage). But then when I get into the terminal there it was: afternoon rush hour at CCS.
Afternoon rush hour is complimentary of the European airlines such as IB, LH, UX, AZ, TP who bring their A330 and A340 and leave every half hour apart from each other. This is in addition to the works of TA, LA, AA, V0, S3, AR, JJ who also have relatively large operations in CCS.
So, here’s a look at the main hall at CCS with the crowds.
Entrance to the security checkpoint.
Hallways (not so crowded on this side)
Free Wi-Fi feature at CCS. Nice addition.
Another look at the entrance to the security checkpoint.
Tourist information booth (Not sure why it’s guarded by National Guards)
So we headed to LA s counters for the bag drop feature I read when I made the OLCI at home the night before. But I’m pretty sure there’s something wrong with it because my boarding passes were reprinted by Anthony (our check in agent) with the same seats, and everything took the normal time as if I hadn’t made any OLCI at all.
Business class entrance.
Blurry photo of the economy and web check in lines.
Check in counters.
Please note there was almost no line here. Not sure if it’s related to the efficiency of the agents or people hadn’t show up for check in yet (I arrived 3.5 hours before the flight).
After a couple of minutes we got our boarding passes issued again and our luggage checked in.
We headed for security almost immediately (since we saw the long lines earlier), turns out there was a a big line in one of the entry gates and there was basically no line in the other. We were in within seconds.
But it doesn’t end there. The security checkpoint was heavily overcrowded and the usual Venezuelan airport employee warmth was at full throttle with the security crew. Anyways after 20 minutes we were in Passport Control.
This time, I decided for the first time to try the electronic Passport Control booth which was less crowded but was slower. As I get in the line there was a german kid (I think) and he mumbled something in english and I noticed that the electronic passport control was only for Venezuelans, so I indicated him to the correct line and waited for my turn.
It was a pretty long line but I figured that the system would be slightly faster than the manual validation. This was not the case. The german kid from before went through passport control 20 minutes ahead of me, in addition, the A/C was off. We were not happy.
The screen with a video outlining the process. Pretty simple: Scan the passport, choose your flight, scan your finger, look at camera and then the sticker pops out.
View of the machine.
A view of the sticker you get from the electronic Passport control system.
Anyways, after the passport control we headed to the airside drugstore as we needed some supplies for the trip. Some pictures of the drugstore and the terminal.
IB A346 headed to MAD.
Waiting areas. I think this is gate 22 or something.
Fully stocked drugstore. Right!!!!
IB ground crew almost starting the boarding process.
IB A346 – You can also see TA and LH in the far left side.
Pio Baroja is the name of this bird.
Then we headed to the Admiral’s Club to relax after the excessive heat in passport control.
The refurbishment of CCS’s Admiral’s Club is well under way. The last part of the remodeling is going on at the very entrance, so they’re using a temporary access door.
Closed main access door.
Temporary access door.
The refurbishment is going wonderfully. The change is apparent. You can see my previous report and see the difference.
A TA bird could be seen from the lounge.
Frangelico, white chardonnay and some chocolates (bear in mind I went to lunch with my brother in law).
They had outlets everywhere so I could charge my devices
Another look at the lounge.
American Way and my wine. Priceless.
Not sure what bird this is.
At the time of boarding (according to the boarding pass we headed to the gate), only to find this.
LA B767 just arriving.
We then went back into the AA lounge and waited for a half hour and then returned.
There was a heavy air conditioning issue in this gate (Gate 16) so going to the lounge was our only option basically.
AF A346 F-GLMZ, the same one that took me to Paris in April.
LA arriving at the gate area.
Ramp crew hard at work.
CM (Colombia) bird.
Back in at the gate a half hour later the situation remained the same.
The B767 being serviced.
I almost catched the crew going in.
Unhappy, delayed passengers.
Passengers lining up for boarding.
The screen at CCS
Lining up for boarding.
These stairs go to the bus boarding area for outbound passengers (down) and to the Passport Control for inbound passengers (up).
Date: August 5th 2012
Carrier: LAN Airlines (Operated by LAN Perú)
Flight Number: LA2565
Departure City: Caracas (Maiquetía) – Venezuela (CCS)
Arrival City: Lima (Callao) – Perú (LIM)
Aircraft Type: Boeing 767-300
Scheduled Departure Time: 1855
Actual Departure Time:
Scheduled Arrival Time: 2245
Actual Arrival Time:
Flight Duration: 3:45
Seat Number: 27J
Inside the jetway.
Another one inside the jetway.
Entrance to the aircraft. Oneworld logo to the right.
Inside the aircraft.
Today’s seat 27J.
LA does heavy promotion of their destinations during the boarding process. As does AV.
Does this count as an Amenity Kit?
Classic legroom shot.
At this point the IFE was activated and we were able to relax, even before pushback (which seemed kind of weird).
Bear in mind that were about an hour late and a few minutes later the pilot went on the PA to apologize for a late arrival of the aircraft from LIM (resulting in the delayed departure). Very polite indeed.
This was during the PA.
Then I noticed while reading the inflight magazine that the Y seats on this aircraft were equipped with power outlets. This seemed like a great feature for a Y seat in South America. I remember when I flew Y+ in AF back in April that one of the perks (or the “premium” part of the economy) was the power outlet. Great job for LA.
While attempting numerous times to take a picture of the outlet we ultimately decided to change the camera (I was using my crappy camera and we changed to my girlfriend’s).
Power outlet between seats.
The Y cabin.
Lights were turned off shortly after takeoff.
The IFE handset. Not too good for my liking.
Anyways, about 20 minutes after takeoff the meal service started.
No choices, you were just given this tray.
Happy to see metal cutlery even with LA branding.
The label reads “Gourmet Sandwich: a selection of the finest cheeses, hams and the freshest vegetables for your enjoyment during this flight.”
This was a regular turkey ham sandwich. Slice of gouda cheese, couple of slices of turkey ham and some mayo. That’s it. I was pretty disappointed, not only by the taste (or the selection itself) but by the size. It was rather small.
I’m guessing its something related to this specific route. Load seemed nice for a Sunday flight (I was told while boarding the flight was full). But this does seem like a profitable route for LA as it allows Venezuelans to connect to important destinations within South America from their LIM hub.
Glass of water.
My phone connected to the power outlet. Battery was dead so I was happy.
This is the bottom of the glass of water.
The rest of the flight went on uneventful and the landing was normal.
IFE thanking us for flying with LA.
A peek outside the aircraft.
You can barely see the CM plane over there.
Emptied Y class.
And to on the other side.
A look at the business class seats.
The jetway. As usual, HSBC welcomes you to a country.
First views of LIM.
Baggage claim and Passport Control as well as connecting flights.
I was pleased to see how much TA, AV and CM were promoting their entrance into Star Alliance. Never thought to see CM and AviancaTaca cooperating like this.
Passport control was chaotic.
Even with a dedicated line, these people waited for hours.
Passport Control at almost 11.30pm
It took us about an hour to go through Passport Control. I was not happy.
Once landside, I spotted our ride and went on to look outside the terminal. It was very cold at this point. It was past midnight.
Ramada @ LIM
So this concludes the section of this trip report with the CCS-LIM segment.
Besides the delayed departure LA delivered a rather uneventful flight. This was much like my experience with them last year on the CCS-SCL route although the food was way better back then. I’ll give then B- on the catering. Also, the size of the wine glass was dreadful, you could only get about one sip and a half with that glass. I’m not sure if they do it on purpose, but I was not happy at all.
I also experienced the common “non warmth” of South American carriers, which means that you get great service but you rarely get a smile or feel like you’re been taken care of with the utmost attention. I read a few reports a couple of weeks ago (I think about SOL of Paraguay?).
Anyways, LA is totally recommended. And since I’m a oneworld geek I got my AAdvantage miles for this trip so I was extra happy.
Thanks for dropping by. Hope you liked it. Feedback always appreciated.
WHAT ABOUT THE LIM-CUZ SEGMENT?
When writing this report I noticed that it was too long for me to include the LIM-CUZ segment in it, so I created Part II which you can access below.
Part II Peru Trip - LIM-CUZ With StarPeru Y Cabin (by mvecchi4 Sep 8 2012 in Trip Reports)
[Edited 2012-09-08 12:37:34]