My eighth trip of the year will take me to Madrid. Admittedly, it wasn't the first place I thought of going to but after reading a thread on here many months ago about what European routes BA fly their 767's on something interesting was mentioned. That if you choose the right flights, its possible to fly out on a British Airways 767 and back on an Iberia A340. Decision made! My planned trip to Rome got scrapped in favor of a pair of widebodies to Madrid instead. Interestingly my outbound BA flight offered a Club Europe price of just £149 so I snapped that up too - not sure if it was a mistake or not but either way it was a good deal.
Although I booked through BA, I thought I’d send myself an IB E-Ticket for the collection
At this point I wasn't too sure weather I’d be on an IB A340-300 or -600. Both seem to operate to Heathrow, however the -600 seemed more common. Checking the BA website only confirmed that I’d be on an A340 of some description:
Given the choice I’d rather be on the -600, however either opportunity to fly a long haul jet on a two hour flight suited me!
Next up was a hotel. I was surprised at how many there were within a reasonable distance from the airport train, with a price that fits my budget. In the end I settled on the AC Cuzco Marriott for around £70 for the night.
The weather definitely looked warmer than the UK!
24 hour before departure, it was time to check in online…
…or so I thought.
A few tries later and I managed to get my boarding pass.
The following morning, I decided to try my luck at checking in for my return flight. And it turned out I was in luck.
This Confirmed that I would be on the A346.
And finally my boarding pass was issued. This was a much easier experience than the one I had with BA yesterday!
I also decided to get a boarding pass on my phone. IB seems to have the best looking mobile boarding passes!
Upon checking the British Airways app, it told me that my outbound flight had an hours delay. Oh well, more time in the lounge!
The new departure wasn't scheduled until 16:15, however as I wanted to get the most of the BA lounge at T5, I set off a bit earlier than needed, just after midday. My lift to the airport would be by my now usual means:
Interesting that National Express seemed to have gone back to the older style coach on this route again now. Although the Woking Railair branding seems to have disappeared, the interior remained the same.
No big issue for a 25 minute run to the airport, but not sure I'd like to spend more than a few hours on here - very retro. Reminded me of going on a school trip!
At around 12:30 the coach arrived at T5.
I headed off to check in to get my souvenir boarding pass. There was no mention of the delay to my flight though.
Olympic memory tree
Then I made my way through the fast track security. Although it wasn't particularly fast. Around 15 minutes later I was out into T5
Once airside, I had a choice to make.
I decided to go with the North lounge.
Bit of heritage in the toilets!
It was a little busy but I still managed to find a seat. I was impressed with the food offerings!
Just a bit of pasta for the moment
Followed by a couple of sandwiches - with a view!
Shortly afterwards, I decided to go and see what the South Lounge had to offer.
It wasn't that much different to the North lounge but as it was bigger it didn't feel quite as busy. An added bonus though was that it had ice cream!
Thanks to Gabriel Chew for not only reminding me, but giving me directions too!
At just after 14:00 it was time to head down to gate C65. Seemed a little bit early to me, as according to the FIDs departure wasn't due for another hour and 45 minutes!
At 14:30 I left the lounge and made the long trek over to the C gates.
G-BZHB would be doing the honors this afternoon.
Trying out the panorama mode in iOS 6 for the first time.
Whilst I was waiting fellow trip reporter Gabriel Chew passed on some of his travel wisdom yet again - that all premium passengers departing from T5C could claim £15 worth of food/drinks/merchandise from Starbucks. I went and enquired about this and came away with a decent haul!
Despite the plane being on stand and the gate being announced long in advance, there wasn't a great deal going on at the gate. I wasn't bothered though as I had a good view.
I asked one of the staff when he expected boarding to be started, but all he said was that the flights delayed and he didn't know why, and that boarding should start in around 10-30 minutes. So really covering his arse there! Eventually an announcement was made over the PA saying the delay was down to the aircraft coming in late from its previous journey.
13th October 2012
Seat: 08K Club Europe
Off Stand: 15:54
On Stand: 16:31
At 15:25 boarding started.
I was pleased to see that this was one of the refurbished planes.
Turns out I was the last to enter the pretty empty Club Europe cabin, as I was asked if the seat I had was ok by the cabin crew and that if I wanted to move feel free.
Just before pushback, hot towels were handed out.
The captain came over the PA and announced a flying time of 2 hours. He also mentioned that due to the weather there were a few problems with departures. After my trip to Amsterdam a few weeks back being delayed due to the rain, I was having my doubts if Heathrow could actually operate in the rain.
At 15:48 the jet bridge detached and at 15:54 we pushed back. And that's when the fun began. I noticed that we had been sitting on the Tarmac after pushback for quite a while with the engines running – nearly fifteen minutes in fact. At first I thought that maybe we were being held up by ATC for some reason.
My views for the best part of half an hour
At 16:12 the captain was on the PA again and gave some news that no a.netter wants to hear after they had chosen a flight specifically for the aircraft type. The plane had a technical problem and that he was currently in contact with the ground crew as to what the best course of action was – weather it was best for the ground crew to tell him how to fix it or return to stand. At 16:18 the captain came over again, and said that it was a hardware problem rather than a software glitch and that we would indeed be heading back on to stand. He also mentioned that he didn't know at this time if it would be quicker to fix this plane of find another. I was hoping for this one to be fixed!
At 16:29, we finally moved. But not to anywhere interesting. Just back to the same stand we had pushed back from.
Pretty much all the action from BA462
Whilst waiting, the afternoon tea service started.
I asked how many hours the crew had left and the flight attendant said they had 12, so there were no worries about this flight being cancelled for that reason. Only unless something was seriously wrong with the aircraft. They also mentioned that even if this flight was cancelled, there were another two Iberia flights later tonight with plenty of room on, so I will get to Madrid tonight.
The next hour or so was spent watching the ground crew go back and forth between the flight deck and slowly eating the sandwiches that were put in front of me.
At just past 17:10, the captain came over again and this time said that we would now be flying with Iberia as this plane couldn't be fixed. Annoying as I was looking forward to flying this 767! Luckily I've arranged a flight later in the year on a pair of BA 767's so it wasn't a major loss. Although I was still pretty disappointed.
After having a brief chat with one of the cabin crew about all things aviation related – including a couple of thing he asked me not to share here about the 767 fleet - he very kindly invited me up to the flight deck. Things were a lot more relaxed on this trip and I spent a good 15 minutes up there chatting about the problem (faulty pitot heater), taking pics and aviation in general. He also mentioned that the ground crew had given him permission to fly, although he had to avoid any icy conditions. He wasn't confident of being able to do this with the rain around, plus the fact the return flight from Madrid would be around 22:00, so in the interests of safety he decided to stay on the ground. Also the fact that fitting the part would take 45 minutes, however getting the part to the plane, testing and paperwork would mean a very lengthy delay. I also mentioned the problems I had with my flights to Nice and Amsterdam – the captain mentioned that I must be unlucky as this was the first major problem he had in eighteen years!
At 17:40, it was back into the lounge, and new boarding passes were issued.
My new ride, although not as exciting as the first
Luckily I still had a window seat. The ground agent was also quite insistent that due to Iberia not serving any food, that I should go to Starbucks and top up. I told him I already had, although he said I should go again and tell them to bill it to BA! Also interesting to note was that there were only around 30 people on board the original flight. Including 7 in the Club World section so a very low load.