When QF staff are on point they are heard to beat. I couldn't agree more. Over 20-odd years of flying in premium cabins on many airlines and I'd have to say 6 or 7 out of the 10 most memorable in-flight service experiences I've had have come from QF CSMs or FAs who were truly at the top of their ga...
Jump to postMy most recent QF 737 flight a week ago also had just the recorded audio safety demo. I'm yet to see the new one and wondered why it wasn't played on this flight. FWIW I was on VH-VYE which is not PTV equiped and I don't recall the little ceiling panel monitors being lowered at any point in the flig...
Jump to postQF59 SYD-HND (VH-QPC) diverting to SYD after turning back just east of Weipa. Overflying BNE FL290 at this time. Interesting that their return routing to Sydney overflew BNE rather than a more direct slightly westerly route as per most CNS-SYD flights. Looking at FR24 data, QF59 has had terrible OT...
Jump to postOn AYQ - and as others have alluded - the current terminal facilities would need huge capital investment to be able to cater to any hypothetical international services - customs and immigration staffing issues notwithstanding. I flew in and out of AYQ earlier this year and the terminal is run down a...
Jump to postOver on the AFF forums you'll see pages and pages of gripes dedicated to QF screwing up ticketing of award bookings. Sadly you're not alone and sadly they haven't fixed their problems. Good luck trying to get QF to compensate you for the amount you're out of pocket thanks to the ineptitude of their ...
Jump to postQF most certainly do crew flights with non-Australian FAs! Jetconnect as mentioned above and the LHR based crew who don't just do QF9/10 rotations. I was in First on QF1 a couple months ago from SYD-SIN. The two flight attendants serving F were LHR based. They were marginally better than the surly, ...
Jump to postI don't want to take the Australian thread too off topic but with KE buying OZ are we likely to be seeing the OZ brand in Oz much longer? (See whatI did there to stay on topic?) I LOVE the A220 livery. Well done to QF and to the Mob, artists and technicians in the paint shop involved in its inceptio...
Jump to postThanks for another one of your informative TRs. You mentioned baggage claim filled up after arrival. Were there a lot of pax just flying the domestic leg to PER as opposed to transiting on to FCO?
Jump to postQf648 wrote:My call (somewhat) sarcastically for QF plane names
On time
Delayed
Cancelled
NBR (no bread roll)
Call wait
Voucher
It will be interesting to see how much this trial speeds up the boarding process. My gut reaction is that the time benefit will be marginal. Qantas rarely take longer than 20 minutes to board a 737 through a single door. Not charging for baggage (or strictly enforcing cabin baggage limits ahead of ...
Jump to postI'm surprised AB haven't looked at BNK too. I know it's close to MCY but Byron is a top tier destination and has pretty decent weather year round. Would be far easier to fill a BNK-MEL or BNK-NTL flight over a MCY-TMW. I also wonder if BNK might be on the cards for future expansion. It's my local a...
Jump to postQantas cabin crew have agreed to new working terms with Qantas after a deal has been made, averting threatened strikes Qantas wanted working hours increased from 9.45 hours to 12 hours per shift. The agreed new amount is 10 hours. Rest hours will also be maintained https://australianaviation.com.au...
Jump to postI agree that it seems like an odd decision not to give passengers the option of booking on the web in addition to a phone app. But then perhaps the thinking is that Reg and Bev in Mildura are more likely to pop into Flight Centre to book their week in Noosa than to do it themselves online, so maybe ...
Jump to postExcellent, detailed report. Thank you. The lounges seem truly underwhelming and a real missed opportunity on one end of what is arguably the most prestigious and premium-heavy city pair in modern aviation. Buffet options and à la carte menus have nothing premium about them. And sadly it seems many o...
Jump to postIt’s very hard to see HKG ever returning to what it was prior to the mainland crackdowns that started well before Covid. The exodus of educated and socially mobile people and families continues apace. I guess in a world without a pandemic PVG was probably on a trajectory to becoming a bigger interna...
Jump to postMy understanding of the maturing of the Japanese market from living in Japan and also speaking with Japanese-Australian friends is that Australia was/is seen as a "go once, tick it off" destination for nature, decent beaches and cuddly wildlife. During the Japan boom years up til the early...
Jump to postTalking about that duopoly and profits Qantas announced to the market today they are expecting a $1.2-1.3 billion AUD profit for the first half of this financial year. That’s remarkable because their full year profits for 2017-2019 were only $1.3-1.4 billion, now on track to make almost double that...
Jump to postREX marketing, comms and PR are truly cringeworthy. If they spent a fraction of their time actually building brand recognition and goodwill in the regional communities they serve(d) they may not be cutting routes or dummy spitting if/when QLink start sniffing around a route or they start bleeding pa...
Jump to postFrom the end of the September thread re: JQ getting their whole 787 fleet back in the air. Wasn't it looking dicey for one their aircraft that was hit by lightning? As in there was speculation of a write off due to carbon fibre being problematic to repair after significant lightning damage. Or was t...
Jump to postThanks for this report. It brings back very fond memories of my visit to Shangri-La and surrounds about 20 years ago. I'm sure there's a lot more tourist infrastructure (and CCP propaganda) there now, but the mountains and monasteries are just as beautiful.
Jump to postFrom FR24 data It looks like it landed almost an hour early - even with the hold. So must have been slowed down by ATC until a LHR slot was available.
Jump to postBy the iPad A332, I assume you mean the original Cityflyer birds that never had IFE installed in Y. From memory, at least one of these (EBE) is up for conversion to freight. These older A332s are pretty much dedicated to domestic already. Pre-pandemic, they were often seen on routes such as SYD-CGK...
Jump to postAre the airports still in chaos around Australia? I know SYD was this AM, but I think it was fog related. Around 6:40am when I was walking to the office in Alexandria it was quite foggy. In about three weeks I have an 8:15am flight and I'm hoping it's not chaotic and that I shouldn't get there too ...
Jump to postThe ET article also says two other NSW routes are under review to get the chop too. Maybe Narrandera might be one? It seems to get linked to some of their Griffith flights and WGA is nearby. I can understand Lismore going. It's not too far away from BNK were the fares and frequency would be more co...
Jump to postWearing my tinfoil hat, I'm utterly convinced QF are eroding their inflight catering to the point that pax complain that they'd rather have the choice of BoB than the rubbish currently being served up "complimentary" on domestic and trans-Tasman flights. Then they can come out, hand on hea...
Jump to postThey have been splashing a bit of cash lately - will be hard not to give payrises after 2 years of freezes. Ie they cant say they dont have the cash. It would be much better if they splashed a bit of cash on "front of house" essentials such as restoring service desk staff in terminals, co...
Jump to postIt's sad to see QF's decision to permanently close the HKG lounge. https://www.executivetraveller.com/news/qantas-to-permanently-close-hong-kong-lounge It was my favourite J lounge in the network and sometimes I'd opt for it over CX lounges at HKG even if I wasn't flying CX. I guess the long term fo...
Jump to postqf2220 wrote:
These 332 upgrades feel like QF is buying 789s without buying 789s.
anstar wrote:It's the race that has stopped half the nation... literally.
They should have taken a leaf out of Jetstars book from the start with how they are working flight credits because it's worked wonders multiple times and incredibly simply to use. Speaking of JQ, I had to ring them last week to change the return leg on a holiday flight after the outbound leg had al...
Jump to postBeen looking at trying to book flights using our flight credits with Qantas, has anyone else been having issues where it won't allow you to book online using the credit and says you have to book over the phone instead? There are a couple of credits we are trying to book via online and we always get...
Jump to postQuestion for anybody in the know. I am doing 4 flights next month on QF. As an Asthmatic I am not obliged to wear a mask, do I need to give any sort of proof apart from showing my medication if requested? Thanks in advance AN767 I was on a JQ flight the other day where a pax just mentioned to the F...
Jump to postAnother issue at stake with the current QF service offering is that it's diminished from what it was. Tea, coffee and a selection of soft drinks - plus food suited to the time of day, including hot dinners, used to be the standard on golden triangle flights. Grog on some flights too. My last dozen o...
Jump to postThank you for a really enjoyable and detailed TR. You write very well!
Jump to postRex has refreshed its uniforms prior to jet launch- https://www.instagram.com/p/CKXJfw2hQs4/?igshid=pc3cjjv5ty3j I think they need to work on their branding, it’s rather dull. I remember when their crew wore jeans and blundstones - at least that was different. They are just coming across as a littl...
Jump to postHaven't QF been shunting freight around in otherwise sparsely filled 330s throughout much of the pandemic? Presumably they could increase A330 flying, particularly on transcon based on the demand that has led to such expensive fares all of a sudden. 787s perhaps kept just for repatriation charters u...
Jump to postI noticed yesterday afternoon a CX 777parked on the closed runway in SYD and this morning it's joined by an A330. Are they storing these birds there for a while? Anyone have any info if more are to join? I've wondered over the past few months that the cross runway has become a parking lot what woul...
Jump to postQF is Going to operate 73H aircraft SYD - BNK. They will operate in conjunction with the current DH4. Commencement date seems to be from 09 November according to QF.com I'm on one of these next week. It was a very pleasant surprise when the work travel agent sent through a schedule change alert. Th...
Jump to postI'd like to see the 717's on some SYD-CFS legs too. All Q400's normally. Tiger is no longer on the route and VA only 1 per day with the 737 ( when they start back up anyway) It might seem a long shot given BNK is a new route for QF, but I wouldn't be altogether surprised if we start to see some 717...
Jump to postHeard on ABC NSW radio this morning on my way to work Rex a threatening to pull out of ARM over airport security screening charges. Does explain why I saw a QFlink Q400 on FR24 ARM - SYD. Sounds like the council are standing their ground though. Rex are also in a stoush with Grafton council over fe...
Jump to postAs a Northern NSW resident it's good to see a fairly rapid ramp up of flights in and out of BNK. JQ is up to 2 a day to SYD and one to MEL. Contrast to a complete JQ suspension around late March. Incidentally was on the last JQ SYD-BNK flight pre-temporary suspension. I was one of 18 pax that mornin...
Jump to postSeems that Qantas has bought out Cobham Australia's National Jet Systems, which operated the QantasLink B717s https://www.afr.com/companies/transport/qantas-brings-regional-fleet-back-in-house-20200520-p54uup paywall free link ... https://newsinfopark.com/economy/2020-05-20/article/qantas-brings-re...
Jump to postRead a lot of comments relating to how VA was not a LC or LCC and really couldn't take it up to QF If or when VA re-launch after administration why not try something unique 3 class configuration 38" Premium up front 33" Full service economy in the middle 30" Ultra low cost up the bac...
Jump to postJust a thought bubble, I wonder what the logistics would be like to redeploy grounded FAs to work the phones given how unable to cope VA and QF call centres are at present. A week of training? The bigger problem is probably the actual on-shore call centre infrastructure is virtually non-existent now.
Jump to postNice report. Good to see slightly better catering in CX J these days. It used to be pretty mediocre, especially compered to the very good hard product. You're lucky they let you keep your window shades open to enjoy the view. On my last CX flight (in PE), a surly FA leant across me and slammed the s...
Jump to postQF flights to BNK are good news to me as a Byron Hinterland local and QF Gold. I travel to Sydney and other capitals for work on average fortnightly. Currently my choices are drive 75 mins to OOL - which as posts upthread point out is a nasty zoo of a place, but it does have a Qantas club which help...
Jump to postOne notable aspect of the seatbelt sign in Australia is that it generally applies to passengers and crew. If a Qantas captain turns it on mid-flight, it's usually accompanied by an instruction for crew to take their seats also. Service norms may be a factor too. A Qantas crew serves a full hot dinne...
Jump to postSounds lovely. Any good gay clubs for Jewish people to recommend? FWIW I'm gay and travelled in Iran with my former partner. We were afforded nothing but courtesy and respect. Of course we respected local protocols in public....just like we wouldn't go mincing down the street holding hands in Bapti...
Jump to postI knew it's not going to work for some of the crowd here... It's like trying to explain quantum theory to a monkey. Are you guys familiar with Human Development Index? Guessing Iran isn't very high on the list lol? Actually Iran ranks a fairly respectable 69 - in spite of all the best efforts of th...
Jump to postI second that question. What/where is the new a.net? I spend a lot more time at flyertalk these days, and at AFF, but neither of them offer a nice round up and lively banter like this one used to
RIP Airiners.net