teachpdx wrote:A quick call to DL and they graciously moved my entire (basic economy!) ticket for my A220 1/31 flights to 2/7.
They had no obligation to do so, but they did. And that’s what sets DL apart.
Great, looks like I am totally out of luck because I purchased these tickets specifically to go on the A220 flight and now I have no reason to travel. Update: Delta customer service quickly and easily cancelled my flights and provided full wallet credit for me to book in the future. Not surprised, ...Jump to post
klm617 wrote:This forum is filled with ego until everybody just relaxes and stop taking things personally we can expect more of the same..
the answer is quite simple. if you don't like the thread, don't open it. The mods, as I would know, do a pretty good job of policing inappropriate threads/posts.Jump to post
jetbluefan1 wrote:J-No cancellations from December 10th through January 11th
B737900ER wrote:Fleet size
113 airplanes makes a huge difference.
phatfarmlines wrote:ATL is going to be a fun day for spotting on the Monday after with four UA 772s!
In hindsight, a pax suffering seizures, bad enough that a doctor is needed, probably shouldnt be on a plane for the next 15 hours. As someone who is trained to provide emergency medical care in remote situations where you are hours away from help I think I can lend some insight into why the plane w...Jump to post
[ The Polaris rollout has been frustratingly slow, but hey, at least it's dramatically faster than the pace of the D1 Suite program, right? By and large your wrong. How about providing some factual data that would suggest the D1 suite rollout is slower than Polaris. Also, very impoortant to keep in...Jump to post
This thread is an example of what has gone wrong with a.net. \? There's nothing wrong with Anet. I think two very valid questions to ask, in a situation like with UA 179, and in a forum such as Anet, is why would the pilots decide to try and make it to HKG when a passenger, 45 minutes into the flig...Jump to post
This is in direct reply to JayUnited, post #32. (and I am not saying this to slam United, as all airlines react diffferently and have different policies in place for diversions) It was very apparernt from the beginning that the problem involved a door. Instead of waiting to put mechanics on the resc...Jump to post
Some more information. I'll let others decide whether UA made the right call or not. Maybe UA could've avoided this whole incident had they decided to divert right away? If someone is having seizures, why would you even consider trying to continue on for 16 hours? The passenger in question started h...Jump to post
all over the news now. Just a bunch of some bad luck for UA. I believe the rescue plane had some sort of a delay leaving Newark. I wonder how many 777 spares are available at that time of the night or, as someone else had mentioned, why couldn't they have sent up two of another plane to rescue pax? ...Jump to post
let me try this again, and word it a little differently. It could be a bunch of things. Its not out of the realm of reasoning to consider the possibility of bad corporate contracts that 'give away the house'. Is it 'the' single reason? probably not but hey, all things need to be considered. Its prob...Jump to post
https://www.cbc.ca/news/canada/newfoundland-labrador/united-179-goose-bay-1.4985858 Communication poor, passenger says Temperatures on the plane quickly plummeted to "uncomfortable" levels, said passenger Sonjay Dutt, a professional wrestler en route to Hong Kong for a show. Crew handed ou...Jump to post
taking a wild guess, the pax will get hotel accommodations for the night and will try the flight again tomorrow, on the original 777. I don't think they ever had the chance to leave the plane until the rescue 777 arrived earlier today. The flight was cancelled so no. They will be reaccomodated on o...Jump to post
taking a wild guess, the pax will get hotel accommodations for the night and will try the flight again tomorrow, on the original 777. I don't think they ever had the chance to leave the plane. I guess they probably had food delivered and bathrooms serviced? If you were lucky enough to have a busines...Jump to post
so it looks like the rescue flight also ran into an operational issue? any updates? according to flightaware, there is a UA 777 enroute from YYR to EWR now and there is also a UA 777 scheduled for tomorrow. I am guessing tomorrow's 777 is the one that went mechanical and today;s is the rescue flight...Jump to post
NK432 and NK610 just aborted landing and are diverting to ACY. LY15 from TLV just aborted landing and are circling. Flightradar 24 looks like spaghetti around BOS. Guess what, pilots are trained for events like this. Pilots with their planes and their passengers divert all the time due to weather. ...Jump to post
flightaware, and the JetBlue website, show just about everything B6 has into and out of Boston is cancelled for today. With winter storm Harper being a mostly non event snow and ice wise, why? Delta, B6's most direct competitor at BOS, hasn't cancelled a single flight. Did B6 hit the panic button to...Jump to post
There was a pax who suffered seizures, hence the medical diversion. The crew duty time will be exceed if they continue to HKG. if that is in fact the case, seems like a bad operational decision by UA. Why not fly to SFO, surely they don't have to worry about duty times from Goose to SFO and once at...Jump to post
The Best and Worst U.S. Airlines of 2018 Delta shines in a ranking of measures including delays, mishandled baggage and complaints, while American lags behind its largest competitors, its basically a measure of how airlines perform operationally. 7 categories, 1 overall winner. 1st category, On Time...Jump to post
None other than Sam Chui has a pretty good video comparing the US3 across a bunch of spectrums. The very beginning of the video(which I cant link for some reason) is his live tour of Polaris Lounge, in SFO I believe. Looks pretty damn nice. Light years better than any DL skyteam lounge I've been in....Jump to post
wonder how UA/AA will respond. While they are still busy removing seatback TV's, installing smaller seats and cramped bathrooms, DL does the exact opposite; large monitors at every seat, comfortable, wide seats, large bathrooms with a window to boot. This is a game changer folks. I bet DL will put t...Jump to post
Why couldn't the plane from Buffalo go straight to LAX? n. I read this story yesterday and wondered the same thing. Why not fly the folks straight from BUF to LAX? The passengers must have been like, WTF is going on here? Even the most logical answer won't make much sense. Someone dropped the ball.Jump to post
Guaranteed B6 is already crying and writing a letter to the DOJ, similar to the one they wrote for the DL/VA/KE/AF tie-up.
Soon there will be no one left for B6 to dance with.
GDB wrote:Dieuwer wrote:Joke is on the British. How on earth can ONE drone crash an entire airport AND evade law enforcement??
There will likely be copycats, so wait until someone does the same at a very busy US airport.
My guess is the effect will be similar.
Congrats to UAL, can't wait to fly one of these TATL. Congrats are in order. They finally took delivery of a Boeing 787 with proper Polaris seating. I actually might give one of these a whirl while its flying EWR-LAX. I mean, what do I have to lose? With the purchase of a business class ticket, wha...Jump to post
[twoid][/twoid] The series of events sounds entirely pluasible for a mechanical problem at an outstation. Here is the sequence that it sounds like: Passengers boarded Mechanical problem found and mechanics tried to fix it After 4 hours they cancel flight and put passengers in hotel in Orlando Next d...Jump to post
Why would one of the world’s most prolific airline CEOs run the NYC Marathon, some may ask? Bastian is on a journey to raise $1 million for the Rally Foundation, of which he has been a longtime supporter. This is not the first time Delta’s chief runs with a motive. “Four years ago I ran the New York...Jump to post
There are hits and misses everywhere. But when an airline is not performing well financially, people just pile on their usual biases against it. It's quite funny. Around my colleagues in New York, most people group all the legacies together as equally terrible. And on this forum, you'd think Delta ...Jump to post
Having recently moved from Madison, WI to Tucson, AZ, I've flown AA more recently in the last month than any other airline. Definitely underwhelmed. Had a misconnect in PHX a few weeks ago where the gate agent for my second flight wouldn't hold the departure for 5 minutes to allow three connecting ...Jump to post
I'm Platinum Pro at AA. They have downgraded their soft product tremendously and it shows. Problem is I think Delta and United aren't noticeably better. As long as you have 30" pitch and no alternative, they can get away with it. I live in Dallas, so I'm stuck flying with them. and becoming mo...Jump to post
panamair wrote:[Because not everyone buys a ticket based on product......
Since the A220 is going to be flown from LGA to IAH and DFW, how does UA/AA compete with this? IFE at every seat, widest seat with the most pitch, cabin mood lighting, a bathroom that is actually quite roomy and with a window! I mean, what seems like a very modest and economically sound purchase can...Jump to post
UA’s inaugural 3-weekly SFO-PPT flight departed this afternoon with a very healthy load (no doubt some press on board) operated by 787-8. Exciting news that the route will now be year-round - originally announced as seasonal. When was the last time a US airline served PPT? (If at all) Doesnt mean a...Jump to post
The bathroom is enormous, almost looks like twice the size of that AA disaster on their 737's. Dallas and Houston - major hubs for AA and UA - will be early to get multiple routes. Asked whether early use of the A220 on LGA-DFW is intended to flaunt the aircraft in the face of American, Bastian said...Jump to post
Two months before nonstop service begins between LAX and EZE on AA, advance bookings are very encouraging. The airline is looking at a 79-84% LF for the 3 month period beginning in December. Service will operate 3x w with the 285-seat 787-9. With this flight, AA will have up to 6 daily US-Argentina...Jump to post
The DL strategy is to block B6 from having a TATL foothold out of BOS. So far I'd say their plan has been working well. Nothing, especially not DL, is going to block B6 from commencing TATL ops ex BOS. I do know that a bunch of DL TATL adds at BOS are preemptive strikes, a shot across the bow so to...Jump to post
I really hope JetBlue doesn't mess with their Even More Space seats. IMO, it's one of the best values in US commercial aviation and it's worth the additional cost. I think this virtually guarantees they will. One of the best values in commercial aviation=we should charge more for this product. Lots...Jump to post
Exactly correct. You need to look at the history and keep perspective. Thank you for a great post. hardly a meaningful comparison, especially when each of the big US3 have been around since the 1920's. Talk to me in another 75 years and we'll see where JetBlue is at. Thank you you made my point. It...Jump to post
[. JetBlue on the other hand doesn’t even charge more for the mint suites when pretty everyone know they are more desirable than the side by side ones. They have the most leg room with the even more space cabin but don’t package it to make it more appealing for higher yielding customers. At least a...Jump to post
This continued media hit piece on AA's cabins is misleading the public. AA has been a laggard at increasing density in their cabins. DL/UA led the way in this area (and look at where their financials are). The misinformation is disgusting to me. Thats because of your very obvious anti Delta attitud...Jump to post
The race to the bottom will never ever end. As long as people want lower fares and are willing to put up with being squeezed into a can like a sardine, there is no end in sight. Just as we sit here wasting our time posting to this thread, the airline execs are scheming up ways to bring us down even ...Jump to post
Comparisons between carriers is natural. It’s the over-zealous criticisms that seem a bit gratuitous and out of place. Most of us just want to have intelligent dialogue without this sort of comparative vitriol that a few bring in. Financially, we are going to have high expectations from an investor...Jump to post
[ The only one who getting laughed at here is you. Just get over it, you don't like how JetBlue has given Delta a run for their money, have you looked at Delta's Yields out of Boston? Delta is losing money by the tonne, so please spare us. please enlighten me with facts on hpw Delta is losing money...Jump to post
this will just push some airlines into their next chapter 11.Jump to post