I E-mailed united.com tech support about this. They probably already know. If it is a hack, yikes, not very good security.
Jump to postMariner: You and I seem to agree on this issue, its just that we're coming from different camps. This competition at <acronym title="Denver - Stapleton International (DEN / KDEN) (Closed), USA - Colorado">DEN</acronym> is good, and I am not one who thinks <acronym title="United Airlines (USA)">UA</a...
Jump to postI have heard <acronym title="JetBlue Airways (USA)">B6</acronym>'s hub at <acronym title="Long Beach - Daugherty Field (LGB / KLGB), USA - California">LGB</acronym> is no picnic. Oops, my bad, this thread was about the majors. Sorry! Come on guys, don't pick on DEN, its fantastic. It is certainly be...
Jump to postMariner - great observation about the negative that can arise if <acronym title="United Airlines (USA)">UA</acronym> is perceived as gunning for Frontier. I would not have thought of it. Do you think <acronym title="Frontier Airlines (USA)">F9</acronym> would go as far to make the first accusation t...
Jump to postThe need for the separate LCC is purely marketing. Leisure travelers know there are LCC's where they go to shop first when planning their trip to Las Vegas, Orlando, Fort Lauderdale, etc. Especially for last minute planning. Delta recognized that and that is why they started Song. If you tell the le...
Jump to postMy guess is that DirecTV signed on with Frontier as a promotional partner; therefore, any capital investment on the airline's part is none or minimal. The same probably applies to JetBlue. Frontier and JetBlue get a cheap way to provide in-flight entertainment, and DirecTV gets a captive audience wh...
Jump to postF9W - The A320's could be easily converted and are already set up to offer video IFE, if not individual <acronym title="Virgin Express (Belgium)">TV</acronym> viewing at first. The 737's offer only audio IFE, and if you're going to compete with <acronym title="Frontier Airlines (USA)">F9</acronym>, ...
Jump to postI was 10 years old. Summer of 1971. Unaccompanied minor. Old Frontier Airlines - Convair 580 RKS to <acronym title="Albuquerque - International Sunport (Kirtland AFB) (ABQ / KABQ), USA - New Mexico">ABQ</acronym> with stops in <acronym title="Laramie - Regional (General Brees Field) (LAR / KLAR), US...
Jump to postCreativity is not my strong point, and my apologies in advance if this topic/thread has already been done, but I was trying to think of what name will be used for "Starfish." The one thing I have noticed that they still do in Denver to this day, and I have not seen this in any of the other hubs, is ...
Jump to postJC5280 - I wasn't generalizing that <acronym title="Frontier Airlines (USA)">F9</acronym> has a better product systemwide over <acronym title="United Airlines (USA)">UA</acronym>, my question has to do with what risk <acronym title="United Airlines (USA)">UA</acronym> takes on by "torquing" passenge...
Jump to postPotomac - gosh, thank you for the compliment. I really appreciate hearing them. If the business traveler is comfortable with the "Starfish" model over mainline, terrific. I am not sure how busines travel will rebound, but a key missing incentive, especially to 1K and Premier Executives, will be firs...
Jump to postDEN as a hub for "Starfish", not bad: 1. <acronym title="Denver - Stapleton International (DEN / KDEN) (Closed), USA - Colorado">DEN</acronym> is a hub that has the capacity, and can be adapted easily to distinguish mainline vs. "Starfish." Mariner - good point about using the "A" gates. Let's see i...
Jump to postElkGrove: Thank you. Thank you. Thank you. I have great respect for people such as yourself and other senior management in Elk Grove having to go through such a tumultuous time. I have this same respect for the thousands of United employees who come face-to-face with the customer. From experience, I...
Jump to postUAL777Contrail: I guess this could be another method to let Red Carpet agents "torq" tickets. My concern with this is putting someone on an <acronym title="Royal Jordanian">RJ</acronym>, or older 733/735 rather than one of <acronym title="Frontier Airlines (USA)">F9</acronym>'s newer A319's or A318'...
Jump to postJeff: Enjoyed your report, especially your notes about Drucella and Cruella. I think there are many of us that can relate. I was in <acronym title="Salt Lake City - International (SLC / KSLC), USA - Utah">SLC</acronym> last week, and on the day I arrived, and the day I left <acronym title="America W...
Jump to postBack in May on United, <acronym title="Denver - Stapleton International (DEN / KDEN) (Closed), USA - Colorado">DEN</acronym> to <acronym title="Washington - Dulles International (IAD / KIAD), USA - Virginia">IAD</acronym> and back in the same day. Flights 962 and 963 respectively. I was in United Fi...
Jump to postAn interesting marketing ploy. What is the cross sell here, Red Carpet Club memberships, or switch to United for your flight choices? The risk here is filling up the Red Carpet Club with so many people, that us who do pay for our memberships get annoyed. Another step wherein <acronym title="United A...
Jump to postA correction to the post about <acronym title="Salt Lake City - International (SLC / KSLC), USA - Utah">SLC</acronym> - The Skywest/Delta Connection concourse does not have jetways, but the Skywest/United Express flights into Concourse B do use the jetway at <acronym title="Uni Air (Taiwan)">B7</acr...
Jump to postUALPHLCS - thank you for your response. First, I want to clarify that my perceptions are not of "poor" but rather "unprofessional" service. As far as the <acronym title="San Francisco - International (SFO / KSFO), USA - California">SFO</acronym>-<acronym title="Chicago - O'Hare International (ORD / ...
Jump to postThanks everyone for your responses. ElkGrove - thank you for reading the post. I do appreciate that you will pass this on to Customer Relations. This brings up a good question though - I have had to contact <acronym title="United Airlines (USA)">UA</acronym> Customer Relations on other occasions. In...
Jump to postI never had the chance to fly <acronym title="Tol Air Services (Puerto Rico)">TI</acronym>. My memory of them always goes back to the old <acronym title="Albuquerque - International Sunport (Kirtland AFB) (ABQ / KABQ), USA - New Mexico">ABQ</acronym> Sunport, and 747FirstClass can confirm this. For ...
Jump to postWhen American introduced MRTC a few years back, they had a promotion to win some of the seats that had been removed from the planes. I entered but never won.
Longest flight in terms of misery was <acronym title="United Airlines (USA)">UA</acronym> 132 <acronym title="San Francisco - International (SFO / KSFO), USA - California">SFO</acronym> to <acronym title="Chicago - O'Hare International (ORD / KORD), USA - Illinois">ORD</acronym>, yesterday 9/11. Che...
Jump to postI'm glad you had a nice experience yesterday. You make me want to consider trying NW!
Jump to postTrip Report – <acronym title="San Francisco - International (SFO / KSFO), USA - California">SFO</acronym>-<acronym title="Chicago - O'Hare International (ORD / KORD), USA - Illinois">ORD</acronym>-<acronym title="Washington - Dulles International (IAD / KIAD), USA - Virginia">IAD</acronym>-<ac...
Jump to postThere are probably those at Elk Grove thinking at working on a livery change.
It would be a terrific marketing tool for an emerging new United to let Mileage Plus members vote on their favorite choice of among 3 or 4.
I would hate to see them lose the blue/black striping background with the <acronym title="Air Austral (France)">UU</acronym> slanted shield on the tails. Best of any airline! Later on they decaled some of the Shuttle planes with the new font used which should be changed on the fleet, it is the gray ...
Jump to postUnited's business (in 3-cabin) used to be called "Connoisseur"
Now, the 3 classes are referred to as "United First," "United Business," and Economy.
I've seen Fedex 767's on approach to Burbank - BUR.
Jump to postAs a flight attendant with the old Frontier, I got to work the Convair 580's which was fun. The most recent rare occurence for me was December 1988. Morris Air, before they became "mainline" (and subsequently acquired by Southwest) chartered 707's for <acronym title="Los Angeles - International (LAX...
Jump to postCheers to the "Friendly Skies" <br><table align=center border=0 width=500><tr><td><center><font color="#EEEEEE" size="1" face="ARIAL, Helvetica, Geneva"><a href="/open.file/257711/L/" target="_blank">View Large</a> <a href="/open.file/257711/M/" target="_blank">View Medium<br><IMG SRC="/photos/small...
Jump to postFor purely sentimental reasons: <br><center><font color="#EEEEEE" size="1" face="ARIAL, Helvetica, Geneva"><a href="/open.file/368030/L/" target="_blank">View Large</a> <a href="/open.file/368030/M/" target="_blank">View Medium<br><IMG SRC="/photos/small/0/3/0/368030.jpg" ALT="Click here for bigger ...
Jump to postAs the choice to be able to fly was taken away from me 2 years ago, I resolved to fly on 9/11 every year after that, and show my support for United Airlines. Last year's route was <acronym title="Albuquerque - International Sunport (Kirtland AFB) (ABQ / KABQ), USA - New Mexico">ABQ</acronym>-<acrony...
Jump to postWith United, they fly both 2-cabin and 3-cabin 777's domestically. With the 2-cabin, you do not get PTV's, and they use those for Hawaii, and morning flights to <acronym title="Chicago - O'Hare International (ORD / KORD), USA - Illinois">ORD</acronym> from <acronym title="San Francisco - Internation...
Jump to postI have to go with this one: <br><center><font color="#EEEEEE" size="1" face="ARIAL, Helvetica, Geneva"><a href="/open.file/257711/L/" target="_blank">View Large</a> <a href="/open.file/257711/M/" target="_blank">View Medium<br><IMG SRC="/photos/small/1/1/7/257711.jpg" ALT="Click here for bigger phot...
Jump to postTo B747-437B Sure, you're right about UAL stock. However, the market might have reacted to UAL's announcement thinking that times are not improving for the industry. If that were the case, we would have seen a sell-off in other airline stocks. Instead, we are seeing prices up - the market is optimis...
Jump to postThe "wonderful strategic move" is being honest about what is going on. It would be too easy to to silence the naysayers by rushing through this process, only to end up back in BK. You will notice the stock market has not reacted negatively to this news. UAL stock is unchanged, AMR and Delta are both...
Jump to postTyping on the computers means they are most likely getting updates on how check-in is progressing, especially if those on the upgrade list can be awarded a seat, or a seat has opened up for standby. Check-in can now take place at the gate, main counter, or self-service kiosks. Gate agents need to pe...
Jump to postThere are a couple of points posted that are bothering me: 1. The concept of "value pricing," paying for what you are getting, eliminating loss-leader fares. Under the yield management systems used by the majors, pricing is based on the demand for city pairs, and not on making each seat profitable p...
Jump to postSurprisingly, my first time on a DC-10 did not happen until 1993. My widebody Tri-jet experiences had all been L-1011 (Delta, TWA and Eastern) up to that point. It was United Airlines, <acronym title="Los Angeles - International (LAX / KLAX), USA - California">LAX</acronym> to <acronym title="Denver...
Jump to postJAC-Jackson, Wyoming with its view of the Tetons is breath taking.
IAD- Washington Dulles in the summer with the rolling green hills is also a favorite.
Steven: Thank you. In fact, I wrote to Mr. Bowers last summer of my complaint. In my letter I mentioned my upcoming 9/11/2002 trip taking me through <acronym title="Denver - Stapleton International (DEN / KDEN) (Closed), USA - Colorado">DEN</acronym> and <acronym title="Chicago - O'Hare Internationa...
Jump to postForget having 2 carry-ons, there is no room. Your smaller personal carry-on might fit under the seat in front of you. There is a small closet in front for those in Row 1. However, when you board they will tag larger carry-ons to go in the hold, and they will be available to pick-up when you de-plane...
Jump to postYou will notice that all the majors will emulate each other to compete; however, there is one aspect of running any business successfully that the majors have a hard time with, especially United, American and Delta - consistency in the quality of service offered. Here are some examples of my recent ...
Jump to postMy hometown, RKS-Rock Springs, <acronym title="Oman Air">WY</acronym>, was on United's original Main Line route back in the 30's. They flew Boeing 247's. It would have been fun to fly there and see what it was like in the 30's, or board a flight in RKS to Chicago with a stop in Cheyenne to see Unite...
Jump to postMine doesn't understand the fascination at all. It is a good thing I handle the finances so that he doesn't see how much I actually spend on my trips. I also have to make up excuses to visit family to justify trips I do take. He hates airports and flying. If we do travel together, which is not often...
Jump to postI know too many to list, but I can help you with some: <acronym title="Newark - Liberty International (EWR / KEWR), USA - New Jersey">EWR</acronym> - Newark, New Jersey Airport (New York) <acronym title="New York - La Guardia (LGA / KLGA), USA - New York">LGA</acronym> - New York's La Guardia <acron...
Jump to postConceivably, the Operating Profit reported for July would count. The idea is that UAL needs to take charges related to the BK and restructuring now and have those liabilities on the balance sheet. By taking the charges now, any costs to support those obligations have already been expensed, as they d...
Jump to postTo StevenUhl777:
Thank you. Your kind comments are appreciated.
Jim
It has taken me some time to put my thoughts together on the 2 camps that have taken position here. This is coming from someone who wants to see United survive. It is not true that it is only <acronym title="United Airlines (USA)">UA</acronym> employees and <acronym title="Tower Air (USA)">FF</acron...
Jump to post