Search found 1106 matches

by TonyBurr
Thu Oct 31, 2002 3:31 am
Forum: Civil Aviation
Topic: PHL Ranking Within UA
Replies: 39
Views: 1817

RE: PHL Ranking Within UA

Any talk of UA doing international from PHL? Not code share with US, but pure UA?

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by TonyBurr
Tue Oct 29, 2002 10:24 am
Forum: Civil Aviation
Topic: BA Improved Significantly, Changed Attitude!
Replies: 7
Views: 1533

RE: BA Improved Significantly, Changed Attitude!

I have not flown BA longhaul too often ( Fly UA) but I have to say that when I have wether in economy of business class I have always been very impressed with them. I recently got bumped off a UA flight in C (due to connection delays) and put on a BA flight in economy and was VERY impressed with the...

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by TonyBurr
Tue Oct 29, 2002 10:17 am
Forum: Civil Aviation
Topic: Codeshare, How Does It Work?
Replies: 4
Views: 3520

RE: Codeshare, How Does It Work?

I am not in the industry so am not totally sure, but I think they have some formula for sharing the revenus. I do a few round the worlds on Star Alliance a year. I just got back from one on UA, LH,NH,SQ,AC. I was once told by LH that there is a formula for working out the revenus per flight or somet...

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by TonyBurr
Thu Oct 03, 2002 11:15 am
Forum: Civil Aviation
Topic: US/UA Approved
Replies: 88
Views: 3457

RE: US/UA Approved

Anyone know when the UA/US codeshare takes effect? I did not see a date tin the news release.

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by TonyBurr
Wed Sep 18, 2002 12:55 pm
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

Hey UAL777 contrails you must be UPPER management at UA!

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by TonyBurr
Wed Sep 18, 2002 12:10 pm
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

Have to give the good news about UA. I received a letter from then today (I had written them) saying that they would recognize the upgrade six months ago. That is good news that they recognized it. (UA777 contrail this seems to go against your claim that I screwed up the upgrade. Seems like UA admit...

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by TonyBurr
Sat Sep 14, 2002 1:25 am
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

777 Man I really appreciate your looking into this. I never spoke to a E. Burtless at the 1 K desk. Maybe when the agent told me I was downgraded and I told her I was not happy with that, she may have spoken to 1 K after I got off the phone. If so it ( like you taking the time) was very nice and con...

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by TonyBurr
Thu Sep 12, 2002 10:06 am
Forum: Civil Aviation
Topic: Dateline TV Special About ATCers
Replies: 6
Views: 1695

RE: Dateline TV Special About ATCers

They did indeed and deserve our grateful appreciation. It was an excellent show!

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by TonyBurr
Thu Sep 12, 2002 9:36 am
Forum: Civil Aviation
Topic: Stranded Yanks- 9-11-01
Replies: 16
Views: 4979

RE: Stranded Yanks- 9-11-01

Was anyone more helpful and supportive then the great Maple Leaf people to the North! O Canda! we thank u!

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by TonyBurr
Thu Sep 12, 2002 1:39 am
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

Two days ago I was told by 1 K that a 1K supervisor would call me back. I gave them all my phone numbers. Not surprisingly I have not heard back, and really don't expect to from UA. One of my itches with UA is they make promises and do not follow through. They admit I was confirmed six months ago in...

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by TonyBurr
Wed Sep 11, 2002 11:19 am
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

UALPHLCS with your attitude you should be PRESIDENT of UA! You are very right about now is the time for UA to appeal to FF. US has hurt themselves greatly. Even though they have changed some of the rules back, it is too late. They have angered pax with their random changes. Segment King is right abo...

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by TonyBurr
Wed Sep 11, 2002 10:09 am
Forum: Civil Aviation
Topic: Airline With Most Creative Meals
Replies: 8
Views: 2912

RE: Airline With Most Creative Meals

Singapore un First (and maybe Business Class) allows you to order meals from a very extensive menu before the flight. I am not sure if it is on all flights. Because it is an Asian airline the meals can be very exotic and sxciting, and always so well served!

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by TonyBurr
Tue Sep 10, 2002 12:30 pm
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

I did ask for a refund. No way! I can use it for another UA flight (right!!!) or add it to a higher fare ticket. You are right there are "Lemon laws" for cars, but the airlines got Congress NOT to pass a Passengers Rights bill!

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by TonyBurr
Tue Sep 10, 2002 12:11 pm
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

RE: UA Downgrades Me

764, you are right on using the 500 mile coupons for domestic travel and the time before confirming. However, this was an International 1 K System Wide certificate which allows confirmed upgrading at the time of booking, no matter how far in advance. They are two different types of certificates. The...

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by TonyBurr
Tue Sep 10, 2002 10:57 am
Forum: Civil Aviation
Topic: UA Downgrades Me
Replies: 44
Views: 3539

UA Downgrades Me

Six months ago I purchased a tkt on UA from IAD-AMS. It was an economy bases fare. I used my 1K System Wide upgrades to move to C class. I received a fax with a confirmed "Business Class" seat. I called today to check my seat assignment. UA told me they changed the rule for the 1 K System Wide upgra...

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by TonyBurr
Mon Sep 09, 2002 12:32 am
Forum: Civil Aviation
Topic: 20 Years Of 767 Operation
Replies: 61
Views: 4931

RE: 20 Years Of 767 Operation

It is a great aircraft. Loved it from the first flight to LHR on it. I certainly prefer it to the 757! Happy B'day! Who was the first airline to fly it?

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by TonyBurr
Sun Sep 08, 2002 11:01 am
Forum: Civil Aviation
Topic: US Changes Rules "Again"
Replies: 18
Views: 2128

RE: US Changes Rules "Again"

Sorry the comment about going bankrupt would unfortunately effect many good people and their jobs. How about just getting rid of the management who thought the stupid rules up and get rid of them WITHOUT any golden parachute. They deserve to go. And John as to loyalty 800,000 miles on UA and over 10...

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by TonyBurr
Sun Sep 08, 2002 4:45 am
Forum: Civil Aviation
Topic: US Changes Rules "Again"
Replies: 18
Views: 2128

US Changes Rules "Again"

USAirways has announced that they changed some of their rules again. They will give FF mile and elite status to all tkts, reverse "some" of the rules on non refundable tkts (not all). They claimed they "listened" to their customers. What a laugh! They listened to their cash registers. Great decline ...

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by TonyBurr
Wed Sep 04, 2002 11:08 am
Forum: Civil Aviation
Topic: Tilton's Message To UAL Employees
Replies: 24
Views: 3065

RE: Tilton's Message To UAL Employees

He has quite a job ahead of him. I agree with the letter that he needs to listen to and speak to the employees. THEY are the most important asset - not planes or routes. HE MUST improve employee morale. Without it the airline is done! Good luck to him. I hope the employee/owners give him the benefit...

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by TonyBurr
Tue Sep 03, 2002 8:02 am
Forum: Civil Aviation
Topic: US Airlines Will Loose More Customers
Replies: 20
Views: 2630

RE: US Airlines Will Loose More Customers

With these new US "rules", if I miss the flight I lose the value of the tkt - Right? If US CANCELS the flight or it is late, what do I get from them? After all THEY said it was a "contract". If due to the cancelation I can not make a business meeting (or whatever) do they compensate me? THEY compare...

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by TonyBurr
Mon Sep 02, 2002 12:23 pm
Forum: Civil Aviation
Topic: Check-In
Replies: 18
Views: 1386

RE: Check-In

Places to sit while waiting for someone to check in; bathrooms; natural light; biggfe sgineage; signeage at the line if it is for a particular flight, destiantion, etc; water fountains

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by TonyBurr
Mon Sep 02, 2002 10:23 am
Forum: Civil Aviation
Topic: UA Suspends BOS-LHR
Replies: 29
Views: 2654

RE: UA Suspends BOS-LHR

Don't worry, if they follow the new rules of US they will cancel a lot more flights. I am sure that once they impose the new rules loads of full fare passengers will flock to UA BOS-LHR. They will gets LOTS of new customers.

And they wonder why they are going bankrupt.

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by TonyBurr
Mon Sep 02, 2002 8:03 am
Forum: Civil Aviation
Topic: US Airlines Will Loose More Customers
Replies: 20
Views: 2630

RE: US Airlines Will Loose More Customers

Acidario - You said it all!!! maybe their pay should be based on profit or lose of the airline ( rolling and laughing). Then maybe they would do things which draw passengers and not alienate them.

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by TonyBurr
Mon Sep 02, 2002 7:49 am
Forum: Civil Aviation
Topic: US Airlines Will Loose More Customers
Replies: 20
Views: 2630

RE: US Airlines Will Loose More Customers

The US airlines are bankrupting themselves. In these times they should be doing all they can to attract passengers, not alienate them. Maybe if a few "majors" went under .... They could save money by cutting the huge salaries/benefits of upper management. If you think these new rules are goign to dr...

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by TonyBurr
Sun Sep 01, 2002 9:02 am
Forum: Civil Aviation
Topic: United To Announce Large Layoffs And Groundings
Replies: 35
Views: 4191

RE: United To Announce Large Layoffs And Groundings

IF UA follows the lead of US on new fare rules and elite status, then they deserve to go the same route as US - out of business!

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by TonyBurr
Wed Aug 28, 2002 11:11 am
Forum: Civil Aviation
Topic: How Many Frequent Flyer Miles Do You Have?
Replies: 48
Views: 7656

RE: How Many Frequent Flyer Miles Do You Have?

UA 1,800,000 ( and they STILL mistreat u)
AA 51,000
US 241,000
DL 25,000
CO 10,000

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by TonyBurr
Wed Aug 28, 2002 11:07 am
Forum: Civil Aviation
Topic: US Airways New Ticket Policy
Replies: 75
Views: 5233

RE: US Airways New Ticket Policy

And you wonder WHY the airlines are so hated by passengers? Their "business plan" (real joke) will lead to less loyalty. The airline sindustry is really headed by idiots!!!! Maybe they should go bankrupt. Maybe the tax payer should not bail such idiots out! Yes, the other "stupid" airlines will foll...

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by TonyBurr
Fri Aug 23, 2002 7:25 pm
Forum: Civil Aviation
Topic: Gifts In First/business Class
Replies: 19
Views: 3505

RE: Gifts In First/business Class

UNITED gives a "gift" of a hot meal, if the flight is over two hours. On SFO-SYD they give FIRST class pax a gift of an economy meal served on china!!!

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by TonyBurr
Sat Aug 03, 2002 11:42 am
Forum: Civil Aviation
Topic: How Much Longer For Ual?
Replies: 67
Views: 8629

RE: How Much Longer For Ual?

Who would have ever thought of Pan Am and TWA going out? That is a very good point. NO ONE is TOO BIG to go out. Yes, they could, don't fool yourself. I do not totally understand about their lack of pax. I have flown about 20,000 miles on UA since Sept 11 and the planes have been FULL, and overfille...

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by TonyBurr
Fri Aug 02, 2002 11:46 am
Forum: Civil Aviation
Topic: UA And US FF Program
Replies: 1
Views: 2194

UA And US FF Program

I received an e-mail today from UA stating that in their agreement you can accure FF miles for UA on US flight and US on UA flights that will be credited toward Elite status at least on UA. Does anyone know when this will take effect?

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by TonyBurr
Thu Aug 01, 2002 11:55 am
Forum: Civil Aviation
Topic: Around The World
Replies: 10
Views: 1632

RE: Around The World

I am doing an around the world on Star Alliance next week: Toronto-SFO-SYD-SIN-CPT-FRA-LHR-YYZ. I find going west from the USA is much easier then going east. As for fares, on Star Alliance they are approximately: Economy US$ 2,500.00 Business US$ 5,500.00 First US$ 7,500.00 On Star Alliance you can...

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by TonyBurr
Fri Jul 26, 2002 10:21 am
Forum: Civil Aviation
Topic: Tell Me Something About PHL Airport
Replies: 12
Views: 2367

RE: Tell Me Something About PHL Airport

When you arrive in the International Arrivals (Terminal A) you leave immigration/customs. You can not re-enter the departure area unless you are continuing on to another destination. If you could, there is a great food court between B/C (That is where the rocking chairs are located). There is great ...

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by TonyBurr
Fri Jul 26, 2002 10:11 am
Forum: Civil Aviation
Topic: United, US Airways Announce Alliance
Replies: 58
Views: 3600

RE: United, US Airways Announce Alliance

Anyonw know if FF miles obtained on one airline can be applied to premier level on the other airline? Or just accure miles, but not toward premier level?

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by TonyBurr
Tue Jul 23, 2002 10:43 am
Forum: Civil Aviation
Topic: Pope To YYZ
Replies: 18
Views: 2578

RE: Pope To YYZ

When the Pope flies over US airpsace his callsign is often "Shepherd One".

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by TonyBurr
Fri Jul 19, 2002 7:30 am
Forum: Civil Aviation
Topic: UA MP FF Seats - Beware!
Replies: 5
Views: 1227

RE: UA MP FF Seats - Beware!

SegmentKing I am not saying that there are no blackout dates. I am saying that I have been trying through several months of attempting to get a ticket and have not found a date for a MAP ticket. In addition, 1K received a notice that there would be far more seats available for 1 K then other passeng...

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by TonyBurr
Fri Jul 19, 2002 4:27 am
Forum: Civil Aviation
Topic: UA MP FF Seats - Beware!
Replies: 5
Views: 1227

RE: UA MP FF Seats - Beware!

I appreicate your suggestion!

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by TonyBurr
Thu Jul 18, 2002 11:08 am
Forum: Civil Aviation
Topic: UA MP FF Seats - Beware!
Replies: 5
Views: 1227

UA MP FF Seats - Beware!

I have been trying to book a MP FF seat to SYD in F for several months. I am always told they are not available. Inventory does not release these seats until a few DAYS before the actual flight. Who can plan such a trip in a few days. UA sent a letter to 1 K FF saying that they would have first chan...

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by TonyBurr
Mon Jul 08, 2002 8:35 pm
Forum: Civil Aviation
Topic: Discourteous FA
Replies: 81
Views: 3034

RE: Discourteous FA

FlyUa I nominate you for head of Customer Serivce ( or to replace Mr. Creighton) since you seem to have a caring attitude toward the pax ( as do many UA FA). I do wonder if your intervention as an employee helped with CS. My experience has not been good. Much, much better on US. They have an excelle...

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by TonyBurr
Mon Jul 08, 2002 7:23 am
Forum: Civil Aviation
Topic: Discourteous FA
Replies: 81
Views: 3034

RE: Discourteous FA

FlyUA I am sure it bothered you to see this report. And as I have said I have met so many, many wonderful FA on United (and other airlines) and overall have a very high regard for them. I do notice that the FA on UA have much more of an attitude then other FA. The concept of service is very differen...

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by TonyBurr
Mon Jul 08, 2002 12:04 am
Forum: Civil Aviation
Topic: Discourteous FA
Replies: 81
Views: 3034

RE: Discourteous FA

Any new from UA about what actions will be taken regarding the FA? Letters are easy to write. Actions show concern!

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by TonyBurr
Sat Jul 06, 2002 10:48 am
Forum: Civil Aviation
Topic: Discourteous FA
Replies: 81
Views: 3034

RE: Discourteous FA

ILUV767 Again you seem to be able to transfer anything not a glowing report regarding UA into the fault of the pax, NEVER UA!!!! Even if this is not "true" as you infer, take a poll and UA is not in line for canonization. You lose your credibility. No we were not all on that flight (neither were you...

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by TonyBurr
Fri Jul 05, 2002 8:40 pm
Forum: Civil Aviation
Topic: Discourteous FA
Replies: 81
Views: 3034

RE: Discourteous FA

If someone kicked or stepped on a dog we would be outraged! But some can in ANY way defend this UA FA for doing this to another person? Union or not, what kind of person is she. If UA does not read this post (and there are enough UA people on here who have read it and should make a point of brining ...

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by TonyBurr
Fri Jul 05, 2002 12:08 pm
Forum: Civil Aviation
Topic: Discourteous FA
Replies: 81
Views: 3034

RE: Discourteous FA

ILUV767 I wonder where you are coming from with your comment? You "almost" seem to defend the rude actions of this FA. Even if it is true as you said "many pax complained to her... and she may have bumped into his feet..." that in no way excuses the FA behaviour. A simple waking the pax up would hav...

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by TonyBurr
Mon Jul 01, 2002 12:58 pm
Forum: Civil Aviation
Topic: LH To Be Officially The World's Favourite Airline
Replies: 51
Views: 4462

RE: LH To Be Officially The World's Favourite Airline

I am not convinceed that just because LH carried so many passengers that it is the "world's Favorite Airline". That does not speak of people's attitude. Some HAVE to fly LH. I fly it often becasue it is part of Star Alliance. They are good, no doubt about it, but I would PREFER BA to LH. I would pre...

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by TonyBurr
Thu Jun 27, 2002 7:02 am
Forum: Civil Aviation
Topic: Trip Of A Lifetime Coming Up Tomorrow!
Replies: 6
Views: 1821

RE: Trip Of A Lifetime Coming Up Tomorrow!

Great trip! Enjoy! Let us know how it was when you return. Watch the sun!

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by TonyBurr
Tue Jun 25, 2002 11:34 am
Forum: Civil Aviation
Topic: Another UA Fantasy Livery
Replies: 9
Views: 1853

RE: Another UA Fantasy Livery

The designs are great! Really clean and classy looking. I think the present "phantom jet" scheme is horrible. Too dark! No color.

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by TonyBurr
Mon Jun 24, 2002 11:13 am
Forum: Civil Aviation
Topic: Friendliest RES Agents
Replies: 1
Views: 1105

Friendliest RES Agents

I have been flying UA for years and have met some great res agents on the phone, and some who were a horror. I recently started flying Air Canada and dealing with their res agents. I have to say, although you wait along time to get through, once you do I have found nothing bu delightful res agents t...

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by TonyBurr
Mon Jun 24, 2002 1:42 am
Forum: Civil Aviation
Topic: Continental - Very Impressed!
Replies: 8
Views: 1696

RE: Continental - Very Impressed!

I have heard great things from FF and business assoicates about CO. They seemed to have improved greatly. One biz associate had a very rude FA on a trip to FCO recently, he wrote to Cusotmer Service and received a very quick reply, not a form letter, addressing his concern (unlike UA which can take ...

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by TonyBurr
Tue Jun 18, 2002 12:11 pm
Forum: Civil Aviation
Topic: How To Save United Airlines
Replies: 24
Views: 3571

RE: How To Save United Airlines

Looking on the UA web site for the summer it seems like flight to EUrope are pretty full. I look at available seating and the fact that on most flights to Europe the fare is in the higher fare basis. I thus presume that the seats are selling if they have moved up to the higher fares. How do you keep...

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by TonyBurr
Mon Jun 17, 2002 12:48 am
Forum: Civil Aviation
Topic: Breakfast Snacks Back On United!
Replies: 10
Views: 2016

RE: Breakfast Snacks Back On United!

"Snack mix" is considered breakfast??? Cookies in First class??? And we are "grateful to UA???

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