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Flight Attendants

Posted: Tue Aug 12, 2003 5:39 pm
by kevi747
What's up everybody?

I want to get your opinions about airline flight attendants. I feel that we have gotten a very bad rap recently on airliners.net and I'm a little disappointed about this. This is a website where people should really appreciate and support us. However, people here seem to get great pleasure from making a mockery of us. This is extremely unfair since most of us are hard-working, dedicated individuals who've committed to making a living out of a life of service in the skies.

I remember working one of the first flights out of LGA after 9/11 and I was terrified that my throat would be cut, and that I would be crashed into a building. I can remember viewing the site of the WTC from several thousand feet and wondering when I would be joining my fallen coworkers in that mess. I can remember feeling that if I didn't return to work immediately, that I would never come back. And I remember comforting my terrified PAX as we got them to thier destinations.

I, for one, do not believe that this is over. I know how I would handle an attempted hijacking. (Of course, I'm not going to reveal that here) but I would appreciate a little more support from the aviation community. Whether or not you want to admit it, we are the last line of defense in this "holy war".

Believe this: If I'm ever involved in a hijacking, I will be DEAD before we hit our intended target. I'd die before helping some hijacker gain entry into the cockpit to use our airplane as a guided missle. And you guys had better remember me that way.

Kevin

RE: Flight Attendants

Posted: Tue Aug 12, 2003 9:57 pm
by Stretch 8
Kevin: I respect the work you do, and your bravery.

As you know, the paradigm has changed. Flight deck officers in this country would never again surrender control of the bird under any circumstances. That leaves people such as yourself and your colleagues to subdue the aggressors until an rapid descent and emergency landing could be accomplished.

I would support TSA funded martial arts training for cabin crews. I also think we should have more male FAs (no offense to our female friends). I certainly have had enough of complaining passengers who berate cabin crews over irrelevent issues.

RE: Flight Attendants

Posted: Tue Aug 12, 2003 10:22 pm
by cancidas
from what i know and have heard, and from my own opinions, pilots do have a lot of support foe the cabin crews they fly with. that metal door is only metal and can only resist so much. the flight attendant are possibly the last line of defense onboard an a/c.

however, i must say this. martial art training for fa's my not be the best idea. realize how little room you have in the plane. also, a female fa can handle herself just as well as a male, perhaps even better (i'm speaking from experience here.)

you all need to trust in yourselves to get the job done. stop worrying about what bad things can happen. that will only scare you further. kudos to you all!

RE: Flight Attendants

Posted: Tue Aug 12, 2003 11:37 pm
by Greg
No offense, Kev..but if you read your self glossing post..it would appear as if only the f/a that stand in the way of a 'holy war.' Let's not forget there are thousands of soldiers on the ground fighting the war day to day (and not necessarily with great success). F/a...flying thousands of miles above are hardly in the same category. Let's not lose perspective.

While I won't bash f/a's (since that is not the spirit of your post), anyone, in any position, can feel underappreciated at times. If you think being a f/a is an 'easy target' for criticism....trying being a lawyer.

Brgds,
Greg

RE: Flight Attendants

Posted: Wed Aug 13, 2003 12:37 am
by DoorsToManual
most of us are hard-working, dedicated individuals who've committed to making a living out of a life of service in the skies.

I think this might be the problem. When we come across truly dedicated staff, who go out of their way to make the pax feel more comfortable, we think "isn't she great?" but that's about it. It probably won't make a.net except inside a trip report and/or an airline recommendation post.

The reality is we seem to like to moan and complain a lot, and so it is the rude & nasty FAs that we all come across now and then, who make the "headlines" over in the a.net civil aviation forum. Nasty or lousy service seems to leave a greater impression on us.

I'm taking the safety role for granted, btw, since this doesn't always come into play on flights.


RE: Flight Attendants

Posted: Wed Aug 13, 2003 4:42 am
by kevi747
YES!!!!!!! I finally got "the prize"!!!!!! I'd like to thank my parents, my AA flight academy instructors, and of course all of you! My wonderful fans!!!!! You....all of you here and at home I accept this from you, and only you! Now if you'll excuse me.

Anyway, it's not so much about bravery as its about that fact that we love our jobs so much. I don't want to do anything else. But I am afraid of dying. I don't know if its because the 2nd anniversary of 9/11 is coming up or what, but I really feel like something else is going to happen soon. I keep thinking of ways that people could circumvent security (obviously I won't post them here) and its freaking me out. I have to constantly remind myself that despite how we're raised in America, people can't control their destiny. However, its still scary to go to work everyday with the knowledge that there are people actively thinking of ways to kill you.

I guess anyone could say that though. But 9/11's use of airplanes was just so dramatic. I can't help placing myself aboard those planes and wondering what what it was like. This sucks! I thought I was over it and it just comes back up. But I just started going to a phychologist so that's helping with the anxiety.



RE: Flight Attendants

Posted: Wed Aug 13, 2003 5:00 am
by flight152
Why do you place yourself in such high regard? So many people in the world have high risk jobs, its just not flight attendants. Nevermind people like Police officers, firefighters, and soldiers.  Insane

Give me a break.

RE: Flight Attendants

Posted: Wed Aug 13, 2003 6:26 am
by LHMark
The flight attendants on Icelandair are hot.

RE: Flight Attendants

Posted: Wed Aug 13, 2003 12:04 pm
by kevi747
"Why do you place yourself in such high regard? So many people in the world have high risk jobs, its just not flight attendants. Nevermind people like Police officers, firefighters, and soldiers. "

OK, but do people go on websites about fire engines, tanks, and machine guns and constantly rag on the police, firemen, and soldiers? It's just this wierd thing that happens on here that I don't get. I don't place myself in such high regard (although I AM pretty fabulous) but the tone of your reponse and the little eye-rolling guy is what I'm trying to get at. My question was, why do so many people who post here feel so negatively towards us?

RE: Flight Attendants

Posted: Wed Aug 13, 2003 12:12 pm
by cancidas
The flight attendants on Icelandair are hot.

i'd like to see someday, anyone have pix?  Nuts

RE: Flight Attendants

Posted: Wed Aug 13, 2003 12:39 pm
by flight152
(although I AM pretty fabulous)

See! Thats exactly what I mean. If you dont want people to roll their eyes, don't act so conceded.

RE: Flight Attendants

Posted: Wed Aug 13, 2003 12:47 pm
by triscl
Perhaps they are threatened by your fabulousness. You know, sometimes unfabulous people are threatened by that. I know I've had that problem. (insert one of those little animated winking smiley faces here that I don't know how to do because I'm new here)

I liked it when UA Flight Attendants said, "We're here primarily for your safety, but if we can do anything else, please ask," as if to say, "Let us do our job and if we can help we will. If you're going to be bitchy we'll see who has the upper hand in the end." I liked that--understated authority.

At any rate, I have nothing to offer as to why people feel so hostile toward flight attendants. I have one word for them: karma.


RE: Flight Attendants

Posted: Wed Aug 13, 2003 1:36 pm
by Guest
Kevin,

I think I see where you are coming from mate. Most people still think that flight attendants are primarily there to cater for each individuals whim.

I have heard some scathing remarks by fellow a.netters / general public about FA's. And I could never understand why they felt so strongly about someone elses lack of attention or seemingly indifference to them.

I have quite a few FA friends (surprise surprise) and they take their jobs seriously and want to genuinely keep the flying public happy.

But add the constant pressure these people have been under, failing airlines, sept 11, reductions in wages / conditions and the constant threat of terrorism and it's not hard to work out that being an FA is not exactly a cruisy happy go lucky job anymore.

When was the last time you had a bad day? A headache? A cold or were feeling unwell? Do we think that FA's don't suffer from these things?

Personally I have always treated FA's with the respect they deserve and for the majority of my everyday dealings with have been treated in kind.

I have read the most ridiculous trip reports where someone flying on a 744 critiqued the FA for forgetting his / her drink. Seriously though? How many people was this FA serving at one time? Is it such an unforgivable offence that some run off their feet FA's may miss a drink order or two?

If you have grumpy service people anywhere the easiest way to not worry about it is to be exceptionally pleasant back - 90% of the time people will respond positively back.

Sadly most people don't behave like that, they are arrogant, rude or downright just ignorant.

Kudo's to our professionals in the sky.

mb

RE: Flight Attendants

Posted: Wed Aug 13, 2003 2:16 pm
by TNboy
There's a couple of issues. One is the emotional and mental pressure on FAs following September 11; the other is the old service issue. If people's main memory of a flight is a rude or arrogant flight attendant (and generally it is NOT), then thats what they remember and will complain about. And occasionally it is deserved. But most FAs work hard, try hard to please, and do a very professional job often under difficult circumstances. Passengers can be a pain too.

I hope your employer is paying for the counselling, because it should be available to all FAs at this time. And I dont think any rational person doubts your integrity or ability Kevi747, or your work attitide, judging by your posts. But I do slightly question the UA remark "...we are here primarily for your safety, but if we can do anything else, please ask..". I have no argument with the first half, but I think there are a few other duties in the job description that shouldn't have to be asked for. Maybe I am just being too picky.

But good luck Kevi747, I hope all your flights are smooth!
Cheers
Bill

RE: Flight Attendants

Posted: Wed Aug 13, 2003 5:18 pm
by kevi747
(although I AM pretty fabulous)

See! Thats exactly what I mean. If you dont want people to roll their eyes, don't act so conceded.



Do I really have to point this out? OK......I guess so: That was a tounge-in-cheek, self-depreciating JOKE!!!!! Come on now!

Anyway, thanks to the rest of you guys!!

RE: Flight Attendants

Posted: Wed Aug 13, 2003 8:22 pm
by MxCtrlr
Kevin,

I think it is a backlash effect. I have heard several F/A's at many different airlines use the statement, "I'm a Flight Attendant. It's my job to save your ass, not kiss it."

While that is technically correct (F/A's are on board for the safe evacuation of an aircraft in an emergency), look at it from the other side of the equation - airlines are paying you to perform a service that you may NEVER perform in your career (or may only perform once or twice). That leaves 99.8-99.9% of your career providing customer service - serving meals, serving drinks and catering to your company's customers - the people who pay your paycheck.

With that thought in mind, the true statement should be, "I am a Flight Attendant. It's my job to save your ass AND kiss it!" * (*-Within Reason).

The point is that people are tired of hearing what a "noble" profession F/A is. That, I suspect, is the crux of the animosity you seem to perceive.

MxCtrlr  Smile/happy/getting dizzy
Freight Dogs Anonymous - O.O.T.S.K.  Smokin cool

RE: Flight Attendants

Posted: Thu Aug 14, 2003 12:44 am
by aa61hvy
It seems to me that FA's are giving more attitude than ever before, not because of terrorists but because they feel like they are working enough as it is. Is it too much to smile when I walk on a plane?

RE: Flight Attendants

Posted: Thu Aug 14, 2003 12:51 am
by atrude777
Kevi747-

I appreciate ALL Flight Attendenats, even if I have a bad view for them, I still remember what they do EVERY DAY, of EVERY MINUTE of there lives, ALWAYS flyng, and serving, and then that makes me appreciate them. But so far I have ye to come across a bad F/A. Of course all I have flown have been WN. But this time I am flying AA to try them out. Do you work for American Airlines? If you do let me give you my flgiht numbers and then u can privatly(by e-mail or PM) let em know if u will be on my flight thanks..

GIVE RESPECT FOR OUR FELLOW FLIGHT ATTENDTES-MEN OR WOMEN!!!

Alex.

RE: Flight Attendants

Posted: Thu Aug 14, 2003 7:01 am
by Guest
A good many F/A's out there are nice, smart, and willing to lend a hand.

BUT..........

I have run into more that think they are "above" me as a person. I have never bashed a F/A on this site and never will. Sadly, some F/A's need to realize that we are a TEAM and the letter "I" is not included in that word. The airline doesn't revolve around F/A's. Never has, never will.

Simply put, If you are an F/A and respect me and help out, I will respect you and return the favor.

RE: Flight Attendants

Posted: Thu Aug 14, 2003 12:17 pm
by kevi747
Maybe we're just tired, I don't know. I'm flying 133 hours this month. (Anyone who's at all familiar with airline scheduling knows how OBSCENE that is.) But hey, I've got bills to pay.

RE: Flight Attendants

Posted: Thu Aug 14, 2003 12:26 pm
by atrude777
kevi747

Are you doing any STL-OKC on AA this month??

I am flying AA STL-OKC AUG 29TH and OKC-STL AA Sept 1st. Can u tell me who9 is flying that flight for me? I am unsure of the flight number it departs at 6:30 tho for OKC. and arrives in OKC at 7:50pm central
I will eb back wiht the Flight numbers.

Anyway can u find out who(the F/A) are flyng that route?

Alex.