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Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 7:18 pm

Unbelievable:

http://usnews.nbcnews.com/_news/2013...heesesteak-sandwich-at-subway?lite

Fair-use excerpt:

A Florida man just wanted ketchup on his Philly cheesesteak sandwich at Subway. When he didn't get it, a confrontation with the sandwich maker ensued, leading to a 911 call.


Now-former Subway employee Lawrence Ordone told TV station WFTV he was working behind the counter at the sandwich restaurant in an Orlando Walmart on New Year's night, when a man ordered a Philly cheesesteak.

"He (the customer) wants ketchup on the Philly cheesesteak and I have never put -- we don't even have ketchup at Subway -- I've never put ketchup on anybody's sandwich," Ordone told WFTV.


Now at first blush it sounds like the customer may have mouthed off and started something, but listen to the two interviews given to local TV and you'll quickly understand why the now former Subway employee is out of a job:

Subway employee's statement:
http://www.wftv.com/videos/news/inte...er-on-ketchup-confrontation/vmS8M/

Customer's statement:
http://www.wftv.com/videos/news/inte...ubway-ketchup-confrontation/vmTBq/

Ok seriously? You're on-camera wearing a Subway uniform, dropping f-bombs and explaining how you confronted a customer, daring him to 'fight you like a man'?

Wow...just...wow...
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faddypainter
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 8:01 pm

I'd have done the same in the employee's position, ketchup is the stuff of the devil!   
 
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Kiwirob
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 8:10 pm

Tomato sauce should only ever be used on meat pies and with fish and chips, it's makes me sick when I see folks killing a good steak with tomato sauce.
 
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hOMSaR
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 8:19 pm

This Subway employee must have previously worked at a Chicago-style hot dog stand.

Up here, that's a perfectly acceptable reaction to someone ordering ketchup on a hot dog.
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Type-Rated
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 9:15 pm

Quoting HoMsaR (Reply 3):
This Subway employee must have previously worked at a Chicago-style hot dog stand.

Up here, that's a perfectly acceptable reaction to someone ordering ketchup on a hot dog.

And I have never seen anyone put Ketchup on a Philly Cheese Steak either, not even in Philadelphia! I imagine it would have the same reaction as you would in Chicago with Ketchup on a hot dog there.
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Okie
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 9:36 pm

Quoting type-rated (Reply 4):
And I have never seen anyone put Ketchup on a Philly Cheese Steak either, not even in Philadelphia! I imagine it would have the same reaction as you would in Chicago with Ketchup on a hot dog there.

Not sure which "Dirty Harry" movie it is but Clint Eastwood is talking to his partner who has just installed ketchup on a hot dog.
He goes into a rant about all the gruesome things he has seen as a policeman, then states but I have never seen anyone put ketchup on a hot dog.

I have yet to find any foodstuff that would require an application of ketchup nor is there any in my house. Nasty Stuff it is, probably Bad Karma returning for those not voting for John Kerry. (his wife is the Heinz family)   

Okie
 
WestJet747
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 9:49 pm

I don't condone the employee's reaction...but mine would be similar if someone asked for ketchup on a philly cheesesteak.

Quoting okie (Reply 5):
I have yet to find any foodstuff that would require an application of ketchup

Fries? Meat pies?

Quoting type-rated (Reply 4):
I imagine it would have the same reaction as you would in Chicago with Ketchup on a hot dog there.

I'm pretty sure there's a law in Quebec that says you can't put ketchup on a Montreal smoked meat sandwich.
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srbmod
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 9:57 pm

I've even heard of hamburger places that refuse to put ketchup on their burgers.

This Subway outlet was in a Walmart. If the guy was so adamant about having ketchup on his sandwich, he simply could have walked over to the aisle where the ketchup is and bought a bottle (although I have seen the really small bottles of ketchup being sold in the deli department).

I can just imagine this former Subway employee having to explain to whoever is interviewing him for his next job (probably a similar low-wage food service position) the reason why he was fired.....
 
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stasisLAX
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 10:03 pm

OK, I am from Philadelphia, and I put ketchup on a cheesesteak - and white Cheese Whiz and friend onions, too.
"Those who would give up essential liberty to purchase temporary safety deserve neither liberty nor safety!" B.Franklin
 
Okie
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 10:27 pm

Quoting WestJet747 (Reply 6):
Fries? Meat pies?

Seldom eat Fries, maybe a couple times a year if I stop at Steak n Shake but no Ketchup thank you, pass on the shake as well.
Not been much on "Meat Pies" but must be something wrong with them if they require an application of ketchup.

Okie
 
varigb707
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 10:35 pm

I'd be surprised if the subway dude still has his job, after dropping "f words", on TV with his Subway Tee Shirt".
Oh well...
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WestJet747
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 10:48 pm

Quoting okie (Reply 9):
Seldom eat Fries, maybe a couple times a year if I stop at Steak n Shake

Understandable. I only really eat fries if they're under a bed of cheese curds and gravy   

Quoting okie (Reply 9):
Not been much on "Meat Pies" but must be something wrong with them if they require an application of ketchup.

Scottish meat pies can be pretty dry, and require some sauce...but meat pies from New Zealand are perfection. Putting ketchup on them would be a crime against food.

Quoting varigb707 (Reply 10):
I'd be surprised if the subway dude still has his job, after dropping "f words", on TV with his Subway Tee Shirt".


He's also wearing his Subway visor backwards and upside-down, which I'm sure goes against the company dress code.


*Edited for spelling

[Edited 2013-01-05 14:48:52]
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Silver1SWA
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 10:51 pm

Ketchup is an interesting thing that gets interesting reactions.

I enjoy ketchup and mustard on my hamburgers.

Ketchup always goes with my French fries.

I enjoy ketchup and mustard on a ballpark hotdog.

HOWEVER...I love, LOVE Chicago-style hotdogs and never ever put ketchup on them. And I would never put ketchup on a Philly Cheesesteak...

Aside from the three things I listed above, I can't think of anything else I enjoy with ketchup.
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JoeCanuck
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RE: Ketchup On Philly Cheesesteak Altercation

Sat Jan 05, 2013 11:42 pm

I think it's ok to put whatever the heck you want on food you have purchased. Ketchup on prime rib...? Go ahead...I don't have to eat it.

As long as I get the food I paid for the way I want it, whatever floats anybody else's boat is fine with me. Live and let live...there is real stuff to worry about...like boy bands...talk about abominations.
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mariner
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 12:20 am

Quoting KiwiRob (Reply 2):
Tomato sauce should only ever be used on meat pies and with fish and chips, it's makes me sick when I see folks killing a good steak with tomato sauce.

I don't really care what others put on their food, but I agree about meat pies and fish and chips.

Especially if it is wonderful Tuimato Ketchup, made with a little beer.  

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AR385
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 12:37 am

Quoting KiwiRob (Reply 2):
Tomato sauce should only ever be used on meat pies and with fish and chips, it's makes me sick when I see folks killing a good steak with tomato sauce.

Some people I know put it on eggs, scrambled or fried which to be honest, I find revolting.

Quoting WestJet747 (Reply 6):
I don't condone the employee's reaction...but mine would be similar if someone asked for ketchup on a philly cheesesteak.

I hear you. Still, I have a problem with staff telling me how to eat something (beyond giving me the basics) There are chefs who actually go mental when you ask for your steak well done and it´s a cut that´s supposed to be best served rare.

Quoting WestJet747 (Reply 6):
I'm pretty sure there's a law in Quebec that says you can't put ketchup on a Montreal smoked meat sandwich.

You have Putin for that don´t you?
 
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Kiwirob
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 12:51 am

Quoting okie (Reply 9):
Not been much on "Meat Pies" but must be something wrong with them if they require an application of ketchup.

Tomato sauce is the traditional accompaniment for meat pies.

Quoting WestJet747 (Reply 11):
but meat pies from New Zealand are perfection. Putting ketchup on them would be a crime against food.

Meat pies in NZ are the best you'll find anywhere, but we kiwis eat out pies with tomato sauce, it's tradition!
 
srbmod
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 1:50 am

Quoting AR385 (Reply 15):
You have Putin for that don´t you?

You don't put ketchup on poutine. Besides ketchup and gravy doesn't even sound right together......

Quoting WestJet747 (Reply 11):

Scottish meat pies can be pretty dry, and require some sauce...but meat pies from New Zealand are perfection.

Colman's mustard or HP Sauce......

Quoting KiwiRob (Reply 16):
Meat pies in NZ are the best you'll find anywhere, but we kiwis eat out pies with tomato sauce, it's tradition!

There's a bakery here in Atlanta that does Aussie-style meat pies and those are pretty damn tasty.
 
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DocLightning
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 2:27 am

Quoting KiwiRob (Reply 2):
Tomato sauce should only ever be used on meat pies and with fish and chips, it's makes me sick when I see folks killing a good steak with tomato sauce.

What's with the anti-ketchup sentiment, everyone?

If the man wants ketchup, let him have it. It's his sammich, isn't it? Nobody's forcing you to eat it!
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AR385
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 2:31 am

Quoting srbmod (Reply 17):
You don't put ketchup on poutine. Besides ketchup and gravy doesn't even sound right together......

Yeah...well, you might want to speak to my Montreal ex about that.
 
dragon-wings
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 3:31 am

The article says Subway doesn't have ketchup in the store, so even if the customer wanted it he couldn't get it.

Quoting okie (Reply 5):
I have yet to find any foodstuff that would require an application of ketchup

Not even on hamburgers?
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 4:01 am

Quoting dragon-wings (Reply 24):
Subway doesn't have ketchup in the store, so even if the customer wanted it he couldn't get it.

True, and while to some it may be a sacrilege to ask for ketchup for a Philly cheesesteak, that doesn't warrant a fast-food employee escalating a verbal altercation into a physical confrontation with a customer.
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Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
ltbewr
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 4:09 am

Actually I like Ketchup/catsup on my hot dogs along with brown mustard, maybe some 'green' pickle relish, except in Chicago. Then again, their hot dogs are kinda on the bland tasting side so need their special stuff on them. In Philly, asking for ketchup on a Cheesesteak would probably get you thrown to the curb. Then again, some people like mayonnaise on their french fries/frits/chips.

Some Subways in Walmarts serve other foods not normally found in Subways including hot dogs (hence ketchup) and the customer perhaps expecting it to be available. I can think of worse things Subway does with their 'food' like cheese and mayo on a Pastrami sandwich. As someone who has worked in NYC for decades, that is a mortal sin   

In some of the UK and commonwealth countries, tomato ketchup is called tomato sauce. As to meat pies, in NZ and Australia, they are their 'convenience' food like hot dogs would be in the USA and a nice mid-day snack or part of a lunch.
 
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 5:43 am

Okay Ltbewr, that explains the previous two quoted responses as well as nullifying my would-be quizzical responses to them. Instead, I'll just point out that here in the US "ketchup" and "tomato sauce" are quite different products. "Tomato sauce" is just pureed tomatoes and water, is very lightly seasoned if it is seasoned at all, and is most often used as a base ingredient for other dishes such as spaghetti sauce or chili. "Ketchup", on the other hand, is tomato puree, vinegar, and several spices (which specific ones depend on the brand) and is a condiment.



[Edited 2013-01-05 23:47:37 by SA7700]
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AR385
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 6:02 am

Don´t Canadians put vinegar and salt in their chips or "crisps"? I don ´t find it revolting, just strange. They do taste great though. I´m not so sure how Trycon feels about their Ruffles being violated that way. Then again, I´ve seen bags of chips from other brands labeled as "salt and vinegar flavor"
 
rlwynn
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 6:31 am

I have always had ketchup on hot dogs, seems to me that what ketchup is for. What is with Chicago hot dogs that you don't use ketchup?
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garnetpalmetto
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 6:51 am

Quoting rlwynn (Reply 30):
What is with Chicago hot dogs that you don't use ketchup?

I'd imagine, in part, because Chicago-style hot dogs have tomato wedges on them already.

Personally I'll put catsup on a burger and that's it. I prefer my hot dogs with *just* mustard and the only condiment I'd ever dream to put on a cheesesteak is maybe a housemade marinara sauce (my favorite local cheesesteak establishment run by a former Bucks County, PA resident offers up a steak supreme with mushrooms, marinara sauce, and choice of hot or sweet peppers that I'll occasionally get) but aside from that give me my steak with onions, mushrooms, and provolone.

Condiment preferences aside, WTF? I understand that those in retail/service establishments often get pushed to the breaking point by idiotic customers (check out some of the stories on www.notalwaysright.com to see what I mean) but that's still no excuse for the ex-employee's behavior! If the guy starts mouthing off to the point where he's a distraction kick him out of the restaurant. Even Wal-Mart has some sort of store security that would be happy to escort the guy out if he's being a problem.
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Kiwirob
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 10:02 am

Quoting srbmod (Reply 17):

There's a bakery here in Atlanta that does Aussie-style meat pies and those are pretty damn tasty.

You don't want Aussie style meat pies, because Aussie meat pies only require about 25% actual meat, this caused a big stink many years ago when NZ pie companies started exporting to Aussie, our better meat pies require at least 50% meat.

Quoting AR385 (Reply 24):
Don´t Canadians put vinegar and salt in their chips or "crisps"?

In the UK and NZ (probably Australia as well) all fish n chip shops will also have malt vinegar to go with your chips. Nothing strange about it, vinegar on chips is good, much better than tomato sauce IMO.
 
Goldenshield
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RE: Ketchup On Philly Cheesesteak Altercation

Sun Jan 06, 2013 3:12 pm

Quoting WestJet747 (Reply 11):
Scottish meat pies can be pretty dry, and require some sauce...

There's this lady in London, Mrs. Lovett, IIRC; she makes some pretty killer meat pies.
Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.

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