Noshow wrote:It might be loss of personal touch (I'm not sure I'd agree, but be that as it may), but it's not anti social. That's a completely different thing and you haven't suggested anything remotely close to how it could be.
I don't really follow your loss of language detail to be honest. You haven't given anything to say why it's an issue. I don't suspect you can.
I'll try again:
The way I see it the airline is less polite than before to the majority of their customers. That is anti social isn't it?
They might want to do something good by including new minority groups (or just aim for their business?) but could adress them without changing the way they treat their legacy customers.
In fact I gave you a loss of language example.
What is wrong with genders? Nothing. We just should treat them equal with the same rights. That's the big error behind all this fancy PC stuff. It's about the packaging not the content.
If have several gay friends as well (men and women). Nobody ever had a language adressing problem felt offended or would require men and women to not be called men and women anymore.
So… all of us non-francophones are reading a (likely google) translation of an article written in French. Drawing solid conclusions about what AC is going to say, in English, is impossible. Certainly, this article makes no suggestions, whatsoever, about what might be said in English. So, there’s no point in getting one's nose out of joint over “everyone” or “everybody.”
As to politeness, there are plenty of very polite alternate options in English. Personally, I’d be very happy if AC would address me as “valued passenger.” I don’t care much for the value of being called a gentleman or lady, but tell me that you value my business, and that’s going to make me feel good!