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1337Delta764
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Kohl's no longer using FedEx SmartPost?

Wed Mar 25, 2020 4:47 am

Historically, Kohl's preferred shipping carrier to my address has been FedEx SmartPost, except if the item is heavy, which then they would use UPS Ground.

However, my past three Kohl's items have shipped via USPS First Class Package. The same items would have shipped via SmartPost in the past. This is good because SmartPost is very slow. I wonder what Kohl's is using for packages above 1 lb but below 10 lbs (since such packages would be ineligible for USPS First Class).

Has anyone else noticed a change in Kohl's shipping carriers? Usually most of my Kohl's items ship out of their warehouse in San Bernardino, CA.
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stl07
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Re: Kohl's no longer using FedEx SmartPost?

Wed Mar 25, 2020 5:14 am

maybe it's because of the virus, as the most effective method of shipment may have changed
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1337Delta764
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Re: Kohl's no longer using FedEx SmartPost?

Fri Mar 27, 2020 12:49 am

stl07 wrote:
maybe it's because of the virus, as the most effective method of shipment may have changed


For my packages, they have been using USPS First Class since February before it was declared a pandemic. During that time I ordered I thought they chose a faster shipping method to ensure arrival by Valentine's Day, but subsequent orders have also shipped via USPS First Class.

Note that FedEx is moving the delivery of most SmartPost packages into the FedEx Ground network instead of having them delivered by the USPS. I wonder if this has something to do with it. Perhaps with current SmartPost rates it might be now be cheaper for Kohl's to use USPS First Class for packages under 1 lb.
Yes, I wear Fairy Tale Pink IZOD shirts. I am a real man.
 
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1337Delta764
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Re: Kohl's no longer using FedEx SmartPost?

Sun Mar 29, 2020 9:53 pm

Unfortunately, my package is delayed. Surprisingly there doesn't seem to be any mention on the web about delays in the USPS system caused by COVID-19 other than packages coming from China or Europe. I wonder if the issue is specific to the facility that my package was previously at. The last scan was at the San Bernardino CA Distribution Center. Amazon packages are usually dropped off by Amazon at the DDU (local sorting post office) level and typically bypass these facilities, thus it is unlikely that Amazon's demand is tying up the facility. Since I am in the Phoenix area, most likely this package is going via ground transportation (most First Class packages in the Local Zone and Zones 1-4 go via ground transportation, while those in Zones 5 and up always go via air). The original delivery estimate was yesterday. Hopefully I see a scan at the Phoenix facility tonight or early tomorrow morning.
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