I am simply staggered at the arrogance of the site owners/developers at this juncture. Personal information that was supposedly confidential is being displayed and copyright potentially flouted and the very best they can say is fixing these issues is a top priority.
These issues should never ever have occurred. These actions have put posters who were anonymous for good reason at risk. Not so much as an apology even.
As I previously stated, and I would simply direct users to my original post, (if there was a number rather than having to embed it), the moment these serious issues were identified this site should have been taken down.
My own name was visible. This company should be hoping no-one starts proceedings against them as these data breaches are serious and could have serious implications.
The moderators, (we are guessing they are such as there is no identifier), are almost acting like we should be thankful they are now aware of the problem and trying to sort it and that it's almost a hassle for them having to re-read the same issues from users again and again. Hang on here, your users actually uncovered your total lack of awareness of these major issues. Are you (the company) aware how serious these issues are?
You introduced this shambles saying you had basically worked for months tirelessly to give us this piece of wonderment. Obviously not much time was spent during those months testing some fairly basic functionality, which users discovered and uncovered in no time at all.
Sorry to be harsh but are you seriously saying you had no idea of this prior to your own users identifying these serious but basic problems? That says everything and shows the complete lack of care and accountability taken with this relaunch. I am with IADCA and kiwiandrew 100% with their concerns. I have seriously lost faith not only that this situation was able to occur, but how it has been handled, and that there aren't other serious issues yet to be uncovered.
Remember, at this point many users may still be blissfully unaware of what has occurred as they simply haven't logged in as yet or found the relevant information.
To date it's taken nearly all day just for a separate topic to be opened by a moderator (or whoever it is) simply indicating what issues are being worked on. After all, it's not like it would be easy to find the odd unidentifiable random post from a moderator in this thread!
I realise you guys are firefighting and it's probably been a tough old day, but sorry, you created this situation, and loyal users are justifiably disenchanted, upset and feel most let down at the result.
Okay, for now solutions need to be found, quickly, but when you get chance to take breath you really need to take a long hard look at what has occurred here and how this was ever allowed to happen, then somehow rebuild trust. And that is going to be one of the toughest tasks of all.
Last edited by Kiwiflyer
on Wed Jun 15, 2016 9:13 pm, edited 1 time in total.