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Runway28L
Topic Author
Posts: 2145
Joined: Wed Sep 20, 2017 7:35 pm

Issue with Photo Database?

Fri Aug 10, 2018 6:56 am

Been trying to open images or search for registrations in the database and it takes extremely long to load or I'll get a server error. Anyone else dealing with this problem?

I am still able to access the home page, forums, and threads just fine BTW.
 
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PanAm_DC10
Community Manager
Posts: 4220
Joined: Wed Aug 23, 2000 7:37 am

Re: Issue with Photo Database?

Fri Aug 10, 2018 7:59 am

Hi

We've had reports of the site being slow for photos and we have informed our developer who will look into the matter when he comes online in the morning

Paul
 
dutchspotter1
Posts: 532
Joined: Tue Jul 26, 2005 9:24 pm

Re: Issue with Photo Database?

Mon Sep 24, 2018 3:16 pm

The last couple of days I am experiencing similar problems. Some photos are not being loaded and it takes several refreshes for photos to display. See below screenshots:

1. Facebook plug-in on the right side does not display the photo
Image

2. No large photo appears, it takes several refreshes to see the photo
Image

3. Several thumbnails don't appear.
Image

I'm having this issue on multiple computers (at home and at work), both with the old and new version of Google Chrome (didn't try other browers).
Does anybody else have similar issues?
 
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LotmaniaK
Posts: 128
Joined: Fri Jun 01, 2012 6:19 pm

Re: Issue with Photo Database?

Mon Sep 24, 2018 3:32 pm

I have exactly the same issues :

Image
 
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garyjean
Posts: 14
Joined: Sun Jan 23, 2005 3:26 am

Re: Issue with Photo Database?

Mon Sep 24, 2018 3:41 pm

I'm also experiencing the same problem.

Gary
 
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Issue with Photo Database?

Mon Sep 24, 2018 3:52 pm

Hi all,

We are aware and the developer has been notified a while ago. Not sure when it's fixed sicne we're running on SoCal time, but we're doing our best.
 
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fsx98
Posts: 817
Joined: Sun Oct 12, 2008 11:57 am

Re: Issue with Photo Database?

Mon Sep 24, 2018 5:57 pm

I am also experiencing this problem on Safari.
 
dutchspotter1
Posts: 532
Joined: Tue Jul 26, 2005 9:24 pm

Re: Issue with Photo Database?

Thu Oct 11, 2018 2:04 pm

This problem seems to be back, the website is extremely slow and I just got a 502 server error:

Error: Server Error
The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.
 
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Issue with Photo Database?

Thu Oct 11, 2018 2:18 pm

I'm experiencing the same and the issues have been reported.
 
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AC02
Posts: 23
Joined: Mon Feb 01, 2016 11:20 pm

Re: Issue with Photo Database?

Thu Nov 08, 2018 4:39 pm

There's still some thumbnail problems.

Check the photo below:
https://imgur.com/a/swLPlcI
So there's a CZ ST 772 photo in the search result of JA707A...
But after I clicked it, the photo is actually correct:
https://www.airliners.net/photo/All-Nip ... ER/2707449
 
Runway28L
Topic Author
Posts: 2145
Joined: Wed Sep 20, 2017 7:35 pm

Re: Issue with Photo Database?

Sat Nov 10, 2018 5:51 am

Has anyone noticed that image screening is taking much longer? Did screening get completely interrupted by site maintenance to fix the 502 errors and caused a log jam?

Typically takes me 7-8 days to get a photo screened. Latest upload in my queue is from 11 days ago and based on the stats chart, it still has another 2-3 days to go.
 
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Issue with Photo Database?

Sat Nov 10, 2018 9:31 am

AC02 wrote:
There's still some thumbnail problems.

Check the photo below:
https://imgur.com/a/swLPlcI
So there's a CZ ST 772 photo in the search result of JA707A...
But after I clicked it, the photo is actually correct:
https://www.airliners.net/photo/All-Nip ... ER/2707449

Most likely the photographer just needs to reupload his photo and the thumbnail will be fixed. I'll see what I can do.


Runway28L wrote:
Did screening get completely interrupted by site maintenance to fix the 502 errors and caused a log jam?

Pretty much this ^. And not only the maintenance, but also the errors themselves as they happened continuously over the timespan of a week or 2(?).
 
Runway28L
Topic Author
Posts: 2145
Joined: Wed Sep 20, 2017 7:35 pm

Re: Issue with Photo Database?

Thu Dec 13, 2018 8:48 pm

I've been noticing that registrations on some of my uploads are being altered, even though I've typed them correctly. Here's two examples of what's happened so far:

Image
Entered the reg in all caps when I uploaded, changed to lowercase when accepted. Had to go back and fix.

Image
Enterted N610AE instead of the one listed. Also had to go back and change.

Has anyone else had a similar issue like this lately?
 
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airkas1
Posts: 7904
Joined: Sat Dec 20, 2003 7:01 am

Re: Issue with Photo Database?

Thu Dec 13, 2018 10:17 pm

I occasionally find lower case registrations during screening and I aleays correct those on the screening page. You’re the first to claim that it gets changed during the process (as far as I know).

For the E145, I’m not surprised. Another screener and I both had that photo in our screening batch at the same time. Still unsure what happened there. Thanks for fixing both!
 
Runway28L
Topic Author
Posts: 2145
Joined: Wed Sep 20, 2017 7:35 pm

Re: Issue with Photo Database?

Fri Dec 14, 2018 3:37 am

airkas1 wrote:
I occasionally find lower case registrations during screening and I aleays correct those on the screening page. You’re the first to claim that it gets changed during the process (as far as I know).

For the E145, I’m not surprised. Another screener and I both had that photo in our screening batch at the same time. Still unsure what happened there.

That's interesting. I guess it could also be possible that I simply clicked on an entry that had it that way, but there's no way I'd be able to remember that.

airkas1 wrote:
Thanks for fixing both!

No problem! :)

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