SpaceshipDC10
Topic Author
Posts: 5628
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Search function and "your posts" not working

Sat Sep 29, 2018 8:53 am

This week I've posted three separate threads, all regarding Air Transat, they are visible in their respective forums but they don't appear in that menu. I link'em below.

viewtopic.php?f=3&t=1404799

viewtopic.php?f=3&t=1404959

viewtopic.php?f=4&t=1404793
Last edited by atcsundevil on Thu Oct 04, 2018 11:01 pm, edited 1 time in total.
Reason: Threads merged
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
dcajet
Posts: 3145
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Re: Threads not appearing in "Your posts" menu

Mon Oct 01, 2018 12:08 am

Same case here and I can't find them any longer using the search either. Have sent a message to moderators yesterday afternoon (US PDT).
"Unattended children will be given espresso and a free kitten"
 
Max Q
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Re: Threads not appearing in "Your posts" menu

Mon Oct 01, 2018 1:48 am

I’m having the same issue
The best contribution to safety is a competent Pilot.
 
deltadudejg
Posts: 221
Joined: Tue Jan 03, 2012 12:23 pm

Search function not working

Mon Oct 01, 2018 2:18 am

For some reason I cannot use the Search This Forum bar. It's been out for 5 days for me where it only shows results up to the 25th. Ive tried on multiple computers/devices.
Aviation Enthusiast working in Airport Operations
 
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qf789
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Re: Search function not working

Mon Oct 01, 2018 12:31 pm

deltadudejg wrote:
For some reason I cannot use the Search This Forum bar. It's been out for 5 days for me where it only shows results up to the 25th. Ive tried on multiple computers/devices.


The issue has been reported to out community manager which will be past on to the developers of the site to fix
Forum Moderator
 
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qf789
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Re: Threads not appearing in "Your posts" menu

Mon Oct 01, 2018 12:33 pm

The issue has been reported to out community manager which will be passed on to the developers of the site to fix
Forum Moderator
 
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PanAm_DC10
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Re: Search function not working

Mon Oct 01, 2018 9:46 pm

Hi All

I have forwarded this issue to the developers of the site and am awaiting their response

Regards

Paul
Ask the impossible to achieve the best possible
 
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PanAm_DC10
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Re: Threads not appearing in "Your posts" menu

Mon Oct 01, 2018 11:07 pm

Hi All

I have forwarded this issue to the developers of the site and am awaiting their response. No timeline on when they will be able to look into it.

Regards

Paul
Ask the impossible to achieve the best possible
 
uconn99
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Re: Search function not working

Mon Oct 01, 2018 11:15 pm

Same here, only see results up until the 25th. In the past it worked on and off but then worked fine for probably over a year with no issues. I use the search function quite a bit, it would be great to have it working again.
 
deltadudejg
Posts: 221
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Re: Search function not working

Tue Oct 02, 2018 1:59 am

qf789 wrote:
deltadudejg wrote:
For some reason I cannot use the Search This Forum bar. It's been out for 5 days for me where it only shows results up to the 25th. Ive tried on multiple computers/devices.


The issue has been reported to out community manager which will be past on to the developers of the site to fix


Thank you all! I appreciate the quick respone!
Aviation Enthusiast working in Airport Operations
 
dutchspotter1
Posts: 198
Joined: Tue Jul 26, 2005 9:24 pm

Re: Search function not working

Tue Oct 02, 2018 7:37 am

deltadudejg wrote:
qf789 wrote:
deltadudejg wrote:
For some reason I cannot use the Search This Forum bar. It's been out for 5 days for me where it only shows results up to the 25th. Ive tried on multiple computers/devices.


The issue has been reported to out community manager which will be past on to the developers of the site to fix


Thank you all! I appreciate the quick respone!

You'd better appreciate a quick fix, but based on past experiences that is not likely to happen.
NO URLS in signature
 
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stl07
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Re: Search function not working

Wed Oct 03, 2018 3:22 am

qf789 wrote:
deltadudejg wrote:
For some reason I cannot use the Search This Forum bar. It's been out for 5 days for me where it only shows results up to the 25th. Ive tried on multiple computers/devices.


The issue has been reported to out community manager which will be past on to the developers of the site to fix

I'm not seeing any search results now...
 
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stl07
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Re: Search function not working

Wed Oct 03, 2018 3:23 am

If that is the case then I will stop using this site since finding the info I need on Wiki will be faster
 
SpaceshipDC10
Topic Author
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Re: Threads not appearing in "Your posts" menu

Wed Oct 03, 2018 7:56 am

Don't know whether it's because they are working on it or not, but right now in the same menu I get the following message: "No suitable matches were found."
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
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747classic
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Re: Threads not appearing in "Your posts" menu

Wed Oct 03, 2018 8:03 am

I have the same issue. This feature is very important, because you are now practically unable to look for answers on your replies.
Operating a twin over the ocean, you're always one engine failure from a total emergency.
 
Max Q
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Re: Threads not appearing in "Your posts" menu

Wed Oct 03, 2018 8:06 am

Yes, I have the same issue now
The best contribution to safety is a competent Pilot.
 
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SomebodyInTLS
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Re: Threads not appearing in "Your posts" menu

Wed Oct 03, 2018 1:32 pm

Me too...
"As with most things related to aircraft design, it's all about the trade-offs and much more nuanced than A.net likes to make out."
 
flymia
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Re: Threads not appearing in "Your posts" menu

Wed Oct 03, 2018 4:03 pm

The search function does not work at all.

It also find it odd that I can't figure out a way to search for threads I started.
"It was just four of us on the flight deck, trying to do our job" (Captain Al Haynes)
 
Indy
Posts: 4740
Joined: Thu Jan 20, 2005 1:37 pm

Re: Search function not working

Thu Oct 04, 2018 1:00 pm

It actually should be a very easy fix. The search index likely needs to be rebuilt. There is a function for this in the PHPBB admin menu. I know the search feature functions because I was able to pull up one result. It just tells me the word table has been wiped out and needs to be rebuilt.
Indy = Indianapolis and not Independence Air
 
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VertScopeJeff
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Re: Search function not working

Thu Oct 04, 2018 3:27 pm

Heya all,

We are working on a fix for it right now, standby for updates.

Jeff M
 
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VertScopeJeff
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Re: Threads not appearing in "Your posts" menu

Thu Oct 04, 2018 3:42 pm

flymia wrote:
The search function does not work at all.

It also find it odd that I can't figure out a way to search for threads I started.


We are working on search now, the fix might sort this issue also.

Thread on it here: viewtopic.php?f=12&t=1405123

Jeff M
 
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VertScopeJeff
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Re: Search function not working

Thu Oct 04, 2018 4:08 pm

I believe search has now been resolved.

Jeff M
 
dcajet
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Joined: Sun Aug 01, 2004 9:31 am

Re: Search function not working

Thu Oct 04, 2018 4:17 pm

VertScopeJeff wrote:
I believe search has now been resolved.

Jeff M



Hello - All of my postings since last week are still not appearing either under the general search or the search under "my posts". Just tried it out for a few times, changing browsers, etc.

L.
"Unattended children will be given espresso and a free kitten"
 
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SomebodyInTLS
Posts: 1306
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Re: Threads not appearing in "Your posts" menu

Thu Oct 04, 2018 4:35 pm

My "Your posts" started being repopulated this afternoon...

Edit: I mention this since I don't know if it's related or not - often I can't open the hamburger menu at the top left to select "your posts"... it just turns into a cross (to close) when I put the mouse there. I found a workaround is to click the notifications icon first, then from there I can open the hamburger menu.

I don't know if this is a change on your site (since it started about the same time as the broken search / "your posts" thing) or because my browser also updated around then (Vivaldi, based on Chromium, updated to the Chromium 70 engine).
"As with most things related to aircraft design, it's all about the trade-offs and much more nuanced than A.net likes to make out."
 
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VertScopeJeff
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Re: Search function not working

Thu Oct 04, 2018 5:07 pm

dcajet wrote:
VertScopeJeff wrote:
I believe search has now been resolved.

Jeff M



Hello - All of my postings since last week are still not appearing either under the general search or the search under "my posts". Just tried it out for a few times, changing browsers, etc.

L.



Can you link me to a few of those threads here so I can have them look into it.

Jeff M
 
dcajet
Posts: 3145
Joined: Sun Aug 01, 2004 9:31 am

Re: Search function not working

Thu Oct 04, 2018 5:36 pm

VertScopeJeff wrote:
dcajet wrote:
VertScopeJeff wrote:
I believe search has now been resolved.

Jeff M



Hello - All of my postings since last week are still not appearing either under the general search or the search under "my posts". Just tried it out for a few times, changing browsers, etc.

L.



Can you link me to a few of those threads here so I can have them look into it.

Jeff M


Hi Jeff - thanks for reaching out. Here's a few threads I have been active in the last 24 hours and won't show up in the "my posts".

viewtopic.php?f=3&t=1403601

viewtopic.php?f=3&t=1405343

viewtopic.php?f=12&t=1405123

Luis
"Unattended children will be given espresso and a free kitten"
 
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VertScopeJeff
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Posts: 161
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Re: Search function not working

Thu Oct 04, 2018 6:05 pm

dcajet wrote:
VertScopeJeff wrote:
dcajet wrote:


Hello - All of my postings since last week are still not appearing either under the general search or the search under "my posts". Just tried it out for a few times, changing browsers, etc.

L.



Can you link me to a few of those threads here so I can have them look into it.

Jeff M


Hi Jeff - thanks for reaching out. Here's a few threads I have been active in the last 24 hours and won't show up in the "my posts".

viewtopic.php?f=3&t=1403601

viewtopic.php?f=3&t=1405343

viewtopic.php?f=12&t=1405123

Luis



Thanks, anybody else having this issue?

We will look into it.

Jeff M
 
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atcsundevil
Moderator
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Re: Search function not working

Thu Oct 04, 2018 6:56 pm

VertScopeJeff wrote:
dcajet wrote:
VertScopeJeff wrote:


Can you link me to a few of those threads here so I can have them look into it.

Jeff M


Hi Jeff - thanks for reaching out. Here's a few threads I have been active in the last 24 hours and won't show up in the "my posts".

viewtopic.php?f=3&t=1403601

viewtopic.php?f=3&t=1405343

viewtopic.php?f=12&t=1405123

Luis



Thanks, anybody else having this issue?

We will look into it.

Jeff M

It seems like everyone is having the same issue. My last searchable post was on 9/25, but I've posted almost daily/multiple times daily since then. It seems that the search function hasn't worked properly since the cloud transition a month or so ago.
 
SpaceshipDC10
Topic Author
Posts: 5628
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Re: Threads not appearing in "Your posts" menu

Thu Oct 04, 2018 7:04 pm

Now it's back to how it was when I started this thread.
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
dcajet
Posts: 3145
Joined: Sun Aug 01, 2004 9:31 am

Re: Search function not working

Thu Oct 04, 2018 7:36 pm

atcsundevil wrote:
VertScopeJeff wrote:
dcajet wrote:

Hi Jeff - thanks for reaching out. Here's a few threads I have been active in the last 24 hours and won't show up in the "my posts".

viewtopic.php?f=3&t=1403601

viewtopic.php?f=3&t=1405343

viewtopic.php?f=12&t=1405123

Luis



Thanks, anybody else having this issue?

We will look into it.

Jeff M

It seems like everyone is having the same issue. My last searchable post was on 9/25, but I've posted almost daily/multiple times daily since then. It seems that the search function hasn't worked properly since the cloud transition a month or so ago.


It appears that since two hours ago, two posts I entered this AM (US PDT) are now showing up under "my posts", but not the ones between a few days ago and earlier today.
"Unattended children will be given espresso and a free kitten"
 
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VertScopeJeff
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Re: Search function not working

Thu Oct 04, 2018 7:39 pm

Thanks guys, lets give it 24 hours or so in case it is a caching issue.

Paul and I will check back in.

Jeff M
 
dcajet
Posts: 3145
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Re: Search function not working

Thu Oct 04, 2018 10:38 pm

VertScopeJeff wrote:
Thanks guys, lets give it 24 hours or so in case it is a caching issue.

Paul and I will check back in.

Jeff M


Jeff, one more comment. If I respond to an existing thread, the thread goes to the top of the list under "my posts", as it should. If I start a new thread (e.g: viewtopic.php?f=3&t=1405443) it does not appear at all under "my posts".

Thanks again.

Luis B.
"Unattended children will be given espresso and a free kitten"
 
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atcsundevil
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Re: Search function and "your posts" not working

Thu Oct 04, 2018 11:02 pm

FYI — I've merged the two threads since both described the same issue.

✈️ atcsundevil
 
SpaceshipDC10
Topic Author
Posts: 5628
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Re: Search function and "your posts" not working

Fri Oct 05, 2018 1:02 pm

History of my posts is back to normal.
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
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VertScopeJeff
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Re: Search function and "your posts" not working

Fri Oct 05, 2018 2:13 pm

Cool good news they did a Re-Sync which seems to have solved the issue.

Jeff M
 
dcajet
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Re: Search function and "your posts" not working

Fri Oct 05, 2018 3:00 pm

VertScopeJeff wrote:
Cool good news they did a Re-Sync which seems to have solved the issue.

Jeff M


It has. Appreciate the attention to this issue, Jeff.

Luis B.
"Unattended children will be given espresso and a free kitten"
 
Max Q
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Re: Search function and "your posts" not working

Sat Oct 06, 2018 3:22 am

It was fixed but at 2320 EST the problem has returned



‘Search found 0 matches’
The best contribution to safety is a competent Pilot.
 
748iDEN
Posts: 27
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Re: Search function and "your posts" not working

Sat Oct 06, 2018 5:00 am

At 10:43PM MDT the search function stopped working. Currently displaying 0 results regardless of what is put in the search engine. Hopefully its an easy fix!
 
dcajet
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Re: Search function and "your posts" not working

Sat Oct 06, 2018 4:23 pm

VertScopeJeff wrote:
Cool good news they did a Re-Sync which seems to have solved the issue.

Jeff M


It did the trick... for a bit. Search function and "your posts" not working this morning.
"Unattended children will be given espresso and a free kitten"
 
SpaceshipDC10
Topic Author
Posts: 5628
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Re: Search function and "your posts" not working

Sat Oct 06, 2018 6:39 pm

Now I'm back to "No suitable matches were found."
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
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PanAm_DC10
Community Manager
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Re: Search function and "your posts" not working

Sun Oct 07, 2018 3:34 am

Hi All

We got hold of the developers and they looked into it and the issue appears to be resolved with search working and your posts displaying. Please let us know if you encounter any further issues related to this.

Thanks

Paul
Ask the impossible to achieve the best possible
 
dcajet
Posts: 3145
Joined: Sun Aug 01, 2004 9:31 am

Re: Search function and "your posts" not working

Sun Oct 07, 2018 3:20 pm

PanAm_DC10 wrote:
Hi All

We got hold of the developers and they looked into it and the issue appears to be resolved with search working and your posts displaying. Please let us know if you encounter any further issues related to this.

Thanks

Paul


It is - Thanks.

L
"Unattended children will be given espresso and a free kitten"
 
SpaceshipDC10
Topic Author
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Re: Search function and "your posts" not working

Sun Oct 14, 2018 7:49 pm

Here we go again. Two threads, including one I started, don't show up in the list of my posts.
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
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PanAm_DC10
Community Manager
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Re: Search function and "your posts" not working

Mon Oct 15, 2018 1:03 am

SpaceshipDC10 wrote:
Here we go again. Two threads, including one I started, don't show up in the list of my posts.


Hi the site is having some issues at the moment and I will report to the developers. It's working sometimes and sometimes not so it's sporadic at the best. We'll get onto Jeff again so it can be looked into.

Thanks

Paul
Ask the impossible to achieve the best possible
 
SpaceshipDC10
Topic Author
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Re: Search function and "your posts" not working

Tue Oct 16, 2018 8:42 am

PanAm_DC10 wrote:
SpaceshipDC10 wrote:
Here we go again. Two threads, including one I started, don't show up in the list of my posts.


Hi the site is having some issues at the moment and I will report to the developers. It's working sometimes and sometimes not so it's sporadic at the best. We'll get onto Jeff again so it can be looked into.

Thanks

Paul


Hi, everything seems to be back to normal since yesterday.
I have discovered that once people are truly captivated in their ignorance, they are generally unwilling to let the facts interfere.
(Rick Drury's Flightlines "Paychecks", Airways April 2003)
 
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747classic
Posts: 2434
Joined: Sat Aug 15, 2009 9:13 am

Re: Search function and "your posts" not working

Thu Nov 01, 2018 7:06 am

"Your posts" function not working.
Following message displayed : Sorry, search could not be performed. More information about this failure has been logged in the error log.
Operating a twin over the ocean, you're always one engine failure from a total emergency.
 
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qf789
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Re: Search function and "your posts" not working

Thu Nov 01, 2018 12:08 pm

747classic wrote:
"Your posts" function not working.
Following message displayed : Sorry, search could not be performed. More information about this failure has been logged in the error log.


Yes I am getting the same and have reported it so it can be looked at
Forum Moderator
 
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qf789
Moderator
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Re: Search function and "your posts" not working

Fri Nov 02, 2018 2:14 am

qf789 wrote:
747classic wrote:
"Your posts" function not working.
Following message displayed : Sorry, search could not be performed. More information about this failure has been logged in the error log.


Yes I am getting the same and have reported it so it can be looked at


The search your posts function is now working again
Forum Moderator
 
iflykpdx
Posts: 220
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Re: Search function and "your posts" not working

Fri Nov 16, 2018 4:52 pm

The search function is working, but I am positive that not all posts are being correctly indexed. I have done searches on terms that I had literally just seen posts including the keyword for, only for them not to show up in the results.
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