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PanAm_DC10
Community Manager
Topic Author
Posts: 3943
Joined: Wed Aug 23, 2000 7:37 am

Update - Punch List of Bugs, Errors, Requests

Mon Oct 15, 2018 9:52 pm

Hi All

Here is a punch list of issues reported, in progress, or resolved to keep you all in the loop. Thank you all for helping to report issues.

Outstanding Items Not in any specific Order

- Error Server encountered, Error 500, Error 502 when clicking on photos, forum links and upload pages
- Page time outs when trying to load a page in forum, photo or upload page
- Site slow to load pages when not leading to page time outs
- Unable to upload pictures to the site
- Thumbnails broken
- Large images not displaying or loading properly
- Error message received when trying to view Top 24 of last 24 Hours
- Page refreshes required if pages don't load
- Thumbnails broken in Photo Corner
- Thumbnails missing
- Uploaded images not appearing in the database

Please feel free to add by replying with any other issues you encounter. Our developers are working to resolve these issues and we will update with any fixes when we have them. Some of the bugs may no longer be an issue and we will update once we are certain a bug is specifically is fixed, we will remove these from the outstanding list.

Paul and Jeff M
Ask the impossible to achieve the best possible
 
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HarryLi
Screener
Posts: 933
Joined: Sun Jan 11, 2015 9:51 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 16, 2018 12:14 am

Hi Paul,
Is it necessary to include accepted images but did not appear in our DB ?

Regards,
Harry
I am a Guangzhou Spotter. My photos are here : https://www.airliners.net/search?user=20 ... =viewCount :D
 
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Runway28L
Posts: 1149
Joined: Wed Sep 20, 2017 7:35 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Oct 19, 2018 12:29 am

I’ll add that some of my photo uploads are somehow being duplicated in my queue. I had a photo accepted two days ago and that image was somehow duplicated and I now just got an unexpected double rejection.

I’ve had to double check and so far I’ve caught a few copies that were unexpectedly sitting in my queue.
Greetings from KPIT! Check out my photos here: https://www.airliners.net/search?user=45 ... teAccepted
 
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United787
Posts: 2702
Joined: Fri May 20, 2005 12:20 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 30, 2018 5:48 pm

How do you change your password?
How do you change your profile picture?
 
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PanAm_DC10
Community Manager
Topic Author
Posts: 3943
Joined: Wed Aug 23, 2000 7:37 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 30, 2018 10:19 pm

Hi United 787

You change your password at the following link: https://www.airliners.net/user/account/ ... s/security
You change your profile picture at the following link: https://www.airliners.net/user/account/settings

Regards

Paul
Ask the impossible to achieve the best possible
 
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paddesky
Posts: 1
Joined: Sat Nov 10, 2018 12:34 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sun Nov 25, 2018 8:20 pm

Hi folks,

Just a quick question,
Why I'm not able to open the site from Iran, seems you banned Iranian IP, pity
I have to use VPNs in order to come and surf the Airliners and believe it or not it's quite difficult with slow connections. Can't you fix this thing plz? It wasn't like this 2 years ago.

Cheers
 
ChrisLait
Posts: 215
Joined: Thu Oct 13, 2016 1:48 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 11:04 am

Is there a current issue displaying approved photos? I have a number of approved photos that seem to be stuck at “approved pending processing”. They have been stuck at this point for over 4 hours now where they are normally available instantly.

Thanks
 
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airkas1
Head Screener
Posts: 7020
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 11:38 am

Yes, same issues as recently. Please don't upload any photos, as chances are they are getting corrupt. We've also halted screening for the time being.
 
User avatar
airkas1
Head Screener
Posts: 7020
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 12:48 pm

Things seem to work again, so we're back to screening and uploading photos should work again too.
 
JKPhotos
Posts: 909
Joined: Wed Nov 09, 2011 4:03 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 1:32 pm

Obviously on some shots accepted yesterday, the view count is still stuck. But maybe it is being solved, as on shots from today it seems to work. So maybe it takes its time to reindex them.
 
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akirauekawa
Posts: 49
Joined: Thu Feb 07, 2008 9:08 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 3:15 pm

Hi, the view count on my latest shot (ID:5291177) remains zero. Please check it out.
AkiraUekawa
 
JKPhotos
Posts: 909
Joined: Wed Nov 09, 2011 4:03 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 5:16 pm

Same for me 5288229 also stuck ar 191 views the whole day.
 
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PanAm_DC10
Community Manager
Topic Author
Posts: 3943
Joined: Wed Aug 23, 2000 7:37 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 27, 2018 6:58 pm

Hi All

These issues have been resolved and as Kas noted we're screening again. I'll get the developers to check out the view counters for images which remain stuck

Paul
Ask the impossible to achieve the best possible
 
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akirauekawa
Posts: 49
Joined: Thu Feb 07, 2008 9:08 pm

Re: Update - Punch List of Bugs, Errors, Requests

Wed Nov 28, 2018 3:10 am

PanAm_DC10 wrote:
Hi All

These issues have been resolved and as Kas noted we're screening again. I'll get the developers to check out the view counters for images which remain stuck

Paul

Hi Paul, thanks as always for your and the team's hard work. Right now it seems like the issue is still ongoing, as something is wrong on the view counter not only for my photos but also for some others.
AkiraUekawa
 
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CarbonFibre
Posts: 271
Joined: Fri Sep 29, 2017 4:02 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 30, 2018 8:57 am

The grammar and spelling on the home page is terrible.

Image
 
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airkas1
Head Screener
Posts: 7020
Joined: Sat Dec 20, 2003 7:01 am

Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 30, 2018 11:04 am

Both fixed. But I'm sure you can understand that we have an international team and these things happen. Surely you're not always 100% perfect with spelling either?
 
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CarbonFibre
Posts: 271
Joined: Fri Sep 29, 2017 4:02 pm

Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 30, 2018 1:23 pm

It still says Carojet.
 
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yeogeo
Posts: 974
Joined: Sun Jul 26, 2009 2:47 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sat Dec 01, 2018 4:55 pm

I find that when I try to edit my post there's a 50/50 chance that instead of the edit a duplicate post is produced. I see a lot of dup posts on the site, so I know its not affecting only me. Hasn't anyone brought this up before? I'm tempted to edit this post for an example! Cheers! Okay, the edit worked this time :) oh well - it IS a problem I find.
 
SATexan
Posts: 245
Joined: Wed Jul 22, 2009 6:49 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Dec 13, 2018 12:26 am

I posted a new topic on Civil Aviation and it went missing right away! Not a trace...
 
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atcsundevil
Moderator
Posts: 2928
Joined: Sat Mar 20, 2010 12:22 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Dec 13, 2018 2:38 am

SATexan wrote:
I posted a new topic on Civil Aviation and it went missing right away! Not a trace...

This isn't really the correct thread to raise this issue. This thread is regarding technical fixes with the site. It would have been preferable to either post a new topic in Site Related, or better yet, email us at moderators@airliners.net.

I assume you're referring to this thread? viewtopic.php?f=4&t=1410525&p=20926219#p20926219

Your thread was not deleted or disappeared, it was moved to the Travel Forum. That is the correct forum placement for that thread. You can also find it by viewing your posts from your profile.
 
SATexan
Posts: 245
Joined: Wed Jul 22, 2009 6:49 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Dec 13, 2018 5:26 am

atcsundevil wrote:
SATexan wrote:
I assume you're referring to this thread? viewtopic.php?f=4&t=1410525&p=20926219#p20926219

Your thread was not deleted or disappeared, it was moved to the Travel Forum.


Well, I'm sorry, I did not see the thread in my profile. I did not get alerts regarding the responses I got for the same. I also did not get any notification from the mods regarding the thread being moved. Anyways, Now that you've told me where the thread is, consider this matter as closed.

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