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Alsatian
Posts: 623
Joined: Fri May 27, 2005 10:19 pm

Re: Update - Punch List of Bugs, Errors, Requests

Tue Aug 13, 2019 4:00 pm

PanAm_DC10 wrote:
Hi All

Have spoken to the developers and the photo view counters have been reset. We knew of the problem and were watching a batch of photos. Some of those have updated while others have yet to index. So from the time this post has been made all photos should be updating within three hours. We are still watching the same batch but if any of you notice images not updating please let us know so we can report them.

Thanks


Hi,

It seems that the counters of the 5 pics displayed in the homepage are not moving since several hours.

Regards
Next flights :
FRA-DTW (DL) / DTW-LAS (DL) / LAS-SEA (DL) / SEA-CDG (AF) / CDG-FRA (AF)
 
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Wed Aug 14, 2019 2:49 am

Hi Alsatian

Thanks we are monitoring as are the developers and will work to resolve it
Ask the impossible to achieve the best possible
 
afcjets
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Re: Update - Punch List of Bugs, Errors, Requests

Sat Aug 17, 2019 11:40 pm

Ads on the side cover text in forum posts sometimes.
 
aviatomy
Posts: 1
Joined: Mon Jun 20, 2005 12:58 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Aug 20, 2019 5:24 pm

Hello A.net Crew! It appears that the view counter is still malfunctioning. I've been experiencing it lately with several of my uploaded images that the view counter has been stuck at zero for a long time. Most recently photo id 5633307 has been showing zero views for the last two hours. I've opened it from multiple devices and asked friends to click on it to see if the views are recorded. Unfortunately, it seems to be a bug on the site. Would you mind taking a look at it? Kind regards, TKL
 
EIBPI
Posts: 45
Joined: Wed Aug 21, 2019 4:15 pm

Re: Update - Punch List of Bugs, Errors, Requests

Wed Aug 21, 2019 4:27 pm

I have been struggling with error 502s for months on this site.
I cannot log in with old username (well I can log in but I cannot open the forum).
 
FlyHPN
Posts: 83
Joined: Thu Jan 03, 2019 9:15 pm

Re: Update - Punch List of Bugs, Errors, Requests

Wed Aug 21, 2019 5:33 pm

Is there a reason why the relative post time is so inaccurate? All posts are reported as "moments ago" for a very long time. Eventually, they go to minutes and then hours and days, but these times don't seem to be relative to anything.
 
afcjets
Posts: 2966
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Re: Update - Punch List of Bugs, Errors, Requests

Fri Aug 23, 2019 1:40 am

afcjets wrote:
Ads on the side cover text in forum posts sometimes.


It's interesting not in this category though. It makes me wonder if its by design to increase click revenue. I have tried to move, close and hide these ads and sometimes I click on them when trying to read the posts.
 
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Veigar
Posts: 476
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Re: Update - Punch List of Bugs, Errors, Requests

Tue Aug 27, 2019 2:14 pm

Any news on when the avatar changing issue will be resolved?

I don't know if I like constantly bugging support about it if I feel like changing...
 
gh6912
Posts: 21
Joined: Wed Oct 05, 2016 6:52 pm

Re: Update - Punch List of Bugs, Errors, Requests

Thu Sep 05, 2019 4:41 am

For some reason when I upload photos for screening they just say the are “processing” and don’t appear to be properly uploading. Hopefully this gets sorted out soon! Thanks!
Lone Star Spotter, F-4 Phantom Phanatic
 
Armadillo1
Posts: 518
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Re: Update - Punch List of Bugs, Errors, Requests

Wed Sep 11, 2019 12:49 pm

i can push button "delete" for my post but actually have no rights to do this.

also, with "delete post window"
[phpBB Debug] PHP Warning: in file [ROOT]/phpbb/user.php on line 513: sprintf(): Too few arguments
 
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atcsundevil
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Re: Update - Punch List of Bugs, Errors, Requests

Wed Sep 11, 2019 2:09 pm

Armadillo1 wrote:
i can push button "delete" for my post but actually have no rights to do this.

also, with "delete post window"
[phpBB Debug] PHP Warning: in file [ROOT]/phpbb/user.php on line 513: sprintf(): Too few arguments

If you delete the post quickly enough, it should work. You just need to enter a reason, and click yes. Just ignore the PHP warning thing — that shows up for us too. You probably can't permanently delete your own post, so don't tick the box for that. A soft delete still removes the post from public view.
 
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EMBSPBR
Posts: 546
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Re: Update - Punch List of Bugs, Errors, Requests

Mon Sep 16, 2019 2:39 pm

Hello,

I have been trying to access some topics on the site and my computer has blocked with "phishing" alert, as in this topic:

"Airbus launching A220LR or XLR according to Jon Ostrower"

Thank you ...
 
airnorth
Posts: 388
Joined: Thu Jun 09, 2011 7:30 am

Re: Update - Punch List of Bugs, Errors, Requests

Tue Sep 17, 2019 3:50 pm

EMBSPBR wrote:
Hello,

I have been trying to access some topics on the site and my computer has blocked with "phishing" alert, as in this topic:

"Airbus launching A220LR or XLR according to Jon Ostrower"

Thank you ...


I have the same issue, with only that thread so far.
 
dutchspotter1
Posts: 265
Joined: Tue Jul 26, 2005 9:24 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sun Sep 29, 2019 9:24 am

Looks like some of the images are not loading at the moment (except the thumbnails). I'm using a desktop with Google Chrome.
Examples: ID 5678137 and 5677995 as well as photos in my personal upload queue.
NO URLS in signature
 
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airkas1
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Sep 29, 2019 2:34 pm

I'm experiencing similar issues. Have reported it.
 
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DL747
Posts: 878
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Sep 29, 2019 6:15 pm

I've got that issue as well, seems to be happening regardless of browser. Before I realized the problem, I had uploaded an image. I am wondering if that will be visible to the screening team or if I should delete it and wait for the issue to resolve before uploading again?
Hey, thanks for stopping by! My photos can be found here: https://www.airliners.net/search?user=17 ... lay=detail
 
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airkas1
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Sep 29, 2019 7:04 pm

If the photo is visible in your photo corner after the issues are fixed, then you can assume we will see the image fine during screening as well. If the image is not OK after things are fixed, please delete it and upload it again.
 
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DL747
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Sep 29, 2019 7:09 pm

Roger that, thanks Kas. It’s a priority, so I’ll keep an eye on things to see if it becomes visible. If I have to reupload, no big deal. Appreciate the hard work, as always.
Hey, thanks for stopping by! My photos can be found here: https://www.airliners.net/search?user=17 ... lay=detail
 
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Sep 29, 2019 10:37 pm

Hi All

We are aware of all the issues and have reported them to VerticalScope and are awaiting their response. It may be delayed due to the weekend but we do expect one. Sorry for the inconvenience but we are aware of the issues
Ask the impossible to achieve the best possible
 
Runway28L
Posts: 1879
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Re: Update - Punch List of Bugs, Errors, Requests

Mon Sep 30, 2019 1:54 am

Links to certain images at full size are acting very slow. Also seeing a few thumbnails missing in the DB.
 
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acontador
Posts: 1399
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Re: Update - Punch List of Bugs, Errors, Requests

Sat Oct 05, 2019 6:45 pm

Currently no pictures are accepted into the site, as well as no uploads, shows "pending processing" for a few hours now.
Just sit back, relax and have a glass of Merlot...enjoy your life!
 
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Sat Oct 05, 2019 11:41 pm

acontador wrote:
Currently no pictures are accepted into the site, as well as no uploads, shows "pending processing" for a few hours now.


Hi, thanks for reporting and there are a few other issues as well. We are aware of them all and have reported to the developers who have acknowledged that they are looking into these issues.
Ask the impossible to achieve the best possible
 
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Oct 06, 2019 3:05 am

Hi Again

This should be resolved now

Paul
Ask the impossible to achieve the best possible
 
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acontador
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Re: Update - Punch List of Bugs, Errors, Requests

Tue Oct 08, 2019 11:04 am

Thanks Paul!
Just sit back, relax and have a glass of Merlot...enjoy your life!
 
Runway28L
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Oct 13, 2019 5:40 am

Any plans to get the photo screening queue shrunk down in the near future? I'm seeing an estimated wait period of 17-18 days. :faint:

My queue is full and I probably should wait it out, but I have a ton of unused recent images I'd love to upload.
 
freakyrat
Posts: 1750
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Re: Update - Punch List of Bugs, Errors, Requests

Mon Oct 14, 2019 7:56 pm

It seems that everytime you click on the Civil Aviation thread you get a clickbait popup site coming up to update your Adobe Flash Player. Now everyone knows that this is a fake Adobe site designed top steal your personal information but could you folks fix things so that this popup doesn't keep coming up?
 
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Moose135
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Re: Update - Punch List of Bugs, Errors, Requests

Wed Oct 16, 2019 1:35 am

Runway28L wrote:
Any plans to get the photo screening queue shrunk down in the near future? I'm seeing an estimated wait period of 17-18 days. :faint:

Back when I cared enough to upload here, that was considered a "short" screening time...
KC-135 - Passing gas and taking names!
 
Runway28L
Posts: 1879
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Nov 03, 2019 9:04 pm

Runway28L wrote:
Any plans to get the photo screening queue shrunk down in the near future? I'm seeing an estimated wait period of 17-18 days. :faint:

My queue is full and I probably should wait it out, but I have a ton of unused recent images I'd love to upload.

Just wanted to say thank you to the screeners for putting in the extra time with recently getting the queue back down to 6-7 days. Much appreciated! :)
 
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airkas1
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Re: Update - Punch List of Bugs, Errors, Requests

Mon Nov 04, 2019 1:41 pm

Runway28L wrote:
Just wanted to say thank you to the screeners for putting in the extra time with recently getting the queue back down to 6-7 days. Much appreciated! :)

Thanks! :thumbsup:
 
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acontador
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Re: Update - Punch List of Bugs, Errors, Requests

Mon Nov 04, 2019 1:47 pm

Runway28L wrote:
Runway28L wrote:
Any plans to get the photo screening queue shrunk down in the near future? I'm seeing an estimated wait period of 17-18 days. :faint:

My queue is full and I probably should wait it out, but I have a ton of unused recent images I'd love to upload.

Just wanted to say thank you to the screeners for putting in the extra time with recently getting the queue back down to 6-7 days. Much appreciated! :)


Absolutely agree, I know that means there was a lot of work, effort and above all time involved by all the volunteers, so a big thank you!
Just sit back, relax and have a glass of Merlot...enjoy your life!
 
Runway28L
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Re: Update - Punch List of Bugs, Errors, Requests

Thu Nov 07, 2019 6:19 pm

I uploaded three images last night and only two of them are viewable in the queue right now. The other one won't load despite having been uploaded.

Now it looks like two more I just added also won't load.

Anyone else having this issue?
 
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Thu Nov 07, 2019 9:06 pm

Runway28L wrote:
I uploaded three images last night and only two of them are viewable in the queue right now. The other one won't load despite having been uploaded.

Now it looks like two more I just added also won't load.

Anyone else having this issue?


Hello

Yes we are aware and others would be having these issues. There are more and screening is also affected. The developers are fully aware of all issues and a fix has been installed. It will take time and we are waiting for the fix to run. Thanks for your patience while it runs.

Paul
Ask the impossible to achieve the best possible
 
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acontador
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Re: Update - Punch List of Bugs, Errors, Requests

Fri Nov 08, 2019 5:56 pm

PanAm_DC10 wrote:
Runway28L wrote:
I uploaded three images last night and only two of them are viewable in the queue right now. The other one won't load despite having been uploaded.

Now it looks like two more I just added also won't load.

Anyone else having this issue?


Hello

Yes we are aware and others would be having these issues. There are more and screening is also affected. The developers are fully aware of all issues and a fix has been installed. It will take time and we are waiting for the fix to run. Thanks for your patience while it runs.

Paul


Hi Paul,

Unfortunately I expereince a lot of broken thumbnails and almost no full-size pictures currently available on the site, hope it gets resolved before the weekend!

Many thanks and cheers, Andrés
Just sit back, relax and have a glass of Merlot...enjoy your life!
 
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Sat Nov 09, 2019 1:21 am

Hi Andres

Yes we know. At first we really did have a problem and the developers fixed it. Then we had an external issue which affected the site similar to an attack. The developers are aware and have taken all precautionary measures to prevent the crawler from disrupting the site. We did have to stop screening but now all is coming back to normal and we are screening again. No more reports of broken thumbnails, missing images or slow page load times.

Been in constant talk with developers and all should be good now and for the weekend.

Paul
Ask the impossible to achieve the best possible
 
dutchspotter1
Posts: 265
Joined: Tue Jul 26, 2005 9:24 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sat Nov 09, 2019 7:49 am

PanAm_DC10 wrote:
Been in constant talk with developers and all should be good now and for the weekend.

Paul

Hi Paul, while you're talking with the developers, why not ask (or better: instruct) them to fix the many other outstanding issues? Seems like you are the only one who can get ahold of them.
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PanAm_DC10
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Re: Update - Punch List of Bugs, Errors, Requests

Sun Nov 10, 2019 3:48 am

Hi Dutchspotter1

Well as you have seen this was an external attack and they were already taking action before we notified them. As for getting, or instructing, for fixes you may have noticed we no longer have the view counters and thumbnails going down all the time. They are working daily on issues but in the past all fixes have been temporary. Now they work for a few weeks and make sure the fix is permanent. I do agree that there is a long list of outstanding fixes and will raise that with them for an update on a few and see what I can post here.

Thanks Paul
Ask the impossible to achieve the best possible
 
dutchspotter1
Posts: 265
Joined: Tue Jul 26, 2005 9:24 pm

Re: Update - Punch List of Bugs, Errors, Requests

Sun Nov 10, 2019 6:03 am

PanAm_DC10 wrote:
I do agree that there is a long list of outstanding fixes and will raise that with them for an update on a few and see what I can post here.l

Thanks Paul, we will be standing by for further info. For a team of professional developers (who are getting paid), it shouldn't take years to fix at least part of the list. I don't think it is unreasonable for the client to put a little pressure on them. If they aren't up for the job, perhaps the site owners should look for a new team of developers.
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garyjean
Posts: 8
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Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 12, 2019 6:17 am

For some reason I can't share my photos on social media, this has happened for a couple days now.

The response I get is:

Access denied / www.airliners.net used Cloudflare to restrict access.

Thanks
Gary
Gary Shephard
 
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airkas1
Head Screener
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Re: Update - Punch List of Bugs, Errors, Requests

Tue Nov 12, 2019 11:33 am

Hi Gary,

We experienced issues due to the site being crawled. Some measures were taken to stop this and if I'm not mistaken, this is a result of it. We experience the same issue for our official FB page. As per the developers: "I think this is a symptom of our scraping protections. The sites images were being scraped for use elsewhere and we put protections in place to prevent that. This might be one of them."

I don't know the current status, but we/VS are aware. Sorry for the inconvenience.

Regards

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