Update - Punch List of Bugs, Errors, Requests

PanAm_DC10 · Wed Dec 04, 2019 3:06 am

balz18 wrote:
Morning all! Has something gone wrong with the uploader to the que? I can’t get any op my pictures past “processing”.

Hello

Please check it now and all should be okay. If not please let us know.

Thanks

Paul

balz18 · Thu Dec 05, 2019 4:11 pm

PanAm_DC10 wrote:
balz18 wrote:
Morning all! Has something gone wrong with the uploader to the que? I can’t get any op my pictures past “processing”.

Hello

Please check it now and all should be okay. If not please let us know.

Thanks

Paul

Thanks Paul!

B747Saeed · Fri Dec 06, 2019 12:00 pm

I'm not sure where I should be posting this, but the airplane type in the banner headline for the new special livery on a Korean Air 777-300ER is not correct.

New special livery on a Korean Air Boeing ~~B773~~

It’s a -300ER, so it’s a B77W, not a B773.

MarcusG · Fri Dec 06, 2019 12:34 pm

PanAm_DC10 wrote:
balz18 wrote:
Morning all! Has something gone wrong with the uploader to the que? I can’t get any op my pictures past “processing”.

Hello

Please check it now and all should be okay. If not please let us know.

Thanks

Paul

Hi Paul,

Recently uploaded shot has been sitting on "Screening Pending Processing" for 3-4 hours now, any idea what's happening there?

Regards,
Marcus

airkas1 · Fri Dec 06, 2019 1:11 pm

B747Saeed wrote:
[...]

Fixed.

MarcusG wrote:
[...]

viewtopic.php?f=7&t=1335335&p=21838973#p21838973

balz18 · Mon Dec 09, 2019 10:48 pm

Hey guys I think the views counter is bugged again. A lot of shots are getting views (or should be high on the list) but are moving backwards.

airkas1 · Tue Dec 10, 2019 11:31 am

Wrong order (view-wise) is something related to the internal view counter mechanism vs. what’s visible. Unfortunately it sometimes happens.

Runway28L · Sun Dec 22, 2019 7:30 am

Thumbnails for my most recent uploads in the Photo Corner are not loading.

rpd14 · Sun Dec 22, 2019 7:48 am

Runway28L wrote:
Thumbnails for my most recent uploads in the Photo Corner are not loading.

same happen to me, no one get screening status just Screening Pending Processing.

redcap1962 · Sun Dec 22, 2019 1:30 pm

Photo with remark Accepted Pending Processing not showing up in the database (N494TW at THF )...?

airkas1 · Sun Dec 22, 2019 3:35 pm

viewtopic.php?f=7&t=1437351

ojirowashi · Sun Dec 22, 2019 11:58 pm

Photo # 5816305 has not been uploaded yet. I received the accept 20 hours ago, but the page still doesn't load.

PanAm_DC10 · Mon Dec 23, 2019 10:51 pm

Hi All

We're sorry this took a bit longer than expected to fix but a change in staffing of developers made it take time. All should be okay now and please let us know if you encounter any further issues.

Thanks and Happy Holidays!

Paul

dutchspotter1 · Tue Dec 24, 2019 11:04 am

Let's hope the change in staffing of developers will turn out to be an actual improvement and that the dozens of other outstanding issues (many of which are several years old) will now be fixed in the near future.

FGITD · Thu Dec 26, 2019 7:26 pm

Question regarding Mobile access on the site.. It used to display a screen appropriate size, of course more scrolling but you could read everything.

Now it seems to be trying to display the entire page, with no need to scroll. Requires a lot of zooming to read anything, and even reading a single post can require scrolling side to side to fit it all in.

Was there a change to the layout or design? The site still works, just absolutely not user friendly at all.

Thanks!

paco2k8 · Thu Jan 09, 2020 12:15 pm

Hi All, i have a question/request. Is it possible to include the screener comment for the rejection on the photo corner rejection tab?. It happens to me sometimes that i delete the rejection email and can't find what was the screener comment for the rejection. I think this can be helpful for many of us.

Thanks!.

treetreeseven · Sat Jan 11, 2020 4:44 pm

dutchspotter1 wrote:
Let's hope the change in staffing of developers will turn out to be an actual improvement and that the dozens of other outstanding issues (many of which are several years old) will now be fixed in the near future.

It won't.

It's very clear that the owners are running this site into the ground with no resources. As long as the loons in the non-av forum keep generating ad impressions, that's all that matters.

Tue Jan 14, 2020 8:50 pm

FGITD wrote:
Question regarding Mobile access on the site.. It used to display a screen appropriate size, of course more scrolling but you could read everything.

Now it seems to be trying to display the entire page, with no need to scroll. Requires a lot of zooming to read anything, and even reading a single post can require scrolling side to side to fit it all in.

Was there a change to the layout or design? The site still works, just absolutely not user friendly at all.

Thanks!

Check that you haven’t enabled desktop mode in your mobile browser. The site resizes as should on IOS at least.

United787 · Mon Jan 27, 2020 7:18 pm

Why do only my "Civil Aviation" forum posts show up in "My Posts". My military, polls, non-av posts don't show up in "My Posts".

Braybuddy · Sat Feb 01, 2020 10:38 am

I have just tried to update my profile pic and got as far as deleting the old one and adding the new one to the page. After I cropped it and hitting the SAVE button I got a message saying I had been blocked:

I have tried doing this in two other browsers with the same result. Otherwise it seems I can use the site as normal.

Starfuryt · Sat Feb 01, 2020 4:05 pm

Since the issues on January 25th or thereabouts the pictures on profile page have been all out of whack for me. I haven't seen anyone else report this though. This happens on multiple computers and multiple browsers. The mobile version seems to be fine. The issue is apparently cropping to a proper aspect ratio. Currently all pictures are displayed in their original aspect ratio.

B747Saeed · Sat Feb 01, 2020 4:43 pm

Braybuddy wrote:
I have just tried to update my profile pic and got as far as deleting the old one and adding the new one to the page. After I cropped it and hitting the SAVE button I got a message saying I had been blocked:

I have tried doing this in two other browsers with the same result. Otherwise it seems I can use the site as normal.

JohnKrist wrote:
Please send your username and desired image to support@airliners.net.

rpd14 · Mon Feb 10, 2020 5:45 pm

Good evening all
I just try to open my old collection photos here, but it doesn't open. Any bug appear again?
it's just open like this.

Here is the link https://www.airliners.net/photo/Cathay- ... 41/5492307

Cheers
Robert

airkas1 · Mon Feb 10, 2020 8:26 pm

We had a bug, but all is fixed now.

dutchspotter1 · Tue Feb 11, 2020 6:59 am

airkas1 wrote:
We had a bug, but all is fixed now.

Does that mean that the new developers can finally start working on the many other outstanding items?

airkas1 · Tue Feb 11, 2020 7:04 am

dutchspotter1 wrote:
Does that mean that the new developers can finally start working on the many other outstanding items?

Slowly but surely this seems to be the case for now. Yesterday I spent quite some time with a developer to reproduce the bug that upscales images when reuploading (i.e. if an original is 1200px wide and you reupload it larger, the 1200px file gets blown up to 1600px, significantly reducing quality). We are able to reproduce on the first attempt and the developer saw the issue first hand.

B747Saeed · Tue Feb 25, 2020 11:42 am

B747Saeed wrote:
It's been nearly four months since the first time I reported the problem with the photo reupload function and yet the problem exists.

The problem has been solved. Thank you very much!

fzardini · Wed Feb 26, 2020 1:02 pm

Hello, photo albums view counter is not working

PanAm_DC10 · Wed Feb 26, 2020 10:53 pm

fzardini wrote:
Hello, photo albums view counter is not working

Hello, yes we are aware of that. All counters are impacted and the developers do know. This is similar to previously posted with the backend counters not aligning with the front end

Paul

pune · Thu Feb 27, 2020 6:30 am

Hi all,
I haven't been getting any new notifications for last one day i.e. 24 hours. When I go to the respective threads, I often find there are unread posts. This behaviour I have encountered before, dunno if it is in the list of outstanding issues or it hasn't been reported.

DL767STR · Sat Mar 07, 2020 10:15 pm

I'm trying to set my profile pic and it uploads fine, however when I go to click on "Save" I get a message from Cloudflare saying I have been blocked and cannot access airliners.net, and the action I did triggered it.

I can still access the site just fine, it just won't let me save my profile picture without saying I have been blocked.

It tells me to include the ray ID at the bottom of the page which is Cloudflare Ray ID: 5707a86329075532

garyjean · Mon Mar 16, 2020 4:49 pm

Hi, I had a photo accepted earlier today that hasn't shown up in the database, Photo ID: 5915981, shows as "accepted pending processing" in my accepted photos on my profile.

Thanks

Gary

PanAm_DC10 · Mon Mar 16, 2020 8:52 pm

Hi Gary

Thank you and we are looking into it for you. Might be a chance it needs to be uploaded again

Paul

PanAm_DC10 · Tue Mar 17, 2020 9:34 pm

Hello Gary

Can you please upload again? Mark as priority and mention this thread and we'll accept it. Sorry for the inconvenience.

Paul

garyjean · Wed Mar 18, 2020 4:14 pm

PanAm_DC10 wrote:
Hello Gary

Can you please upload again? Mark as priority and mention this thread and we'll accept it. Sorry for the inconvenience.

Paul

Thanks Paul, will do.

Gary

PanAm_DC10 · Sat Mar 21, 2020 11:14 pm

Hello Gary

Just a follow up. Is everything back to normal? No image showing as "accepted pending processing"? We can't find it.

Thanks

Paul

Boeing1978 · Wed Mar 25, 2020 2:07 am

Whenever I'm logged in to the forum, the time stamp for posts show "last year".
All posts show this same time stamp: "last year".
If I'm not logged in, the time stamps seem normal.

Is anyone else having that issue? Seems to have started in the last week or so.
Thank you

atcsundevil · Wed Mar 25, 2020 2:51 am

Boeing1978 wrote:
Whenever I'm logged in to the forum, the time stamp for posts show "last year".
All posts show this same time stamp: "last year".
If I'm not logged in, the time stamps seem normal.

Is anyone else having that issue? Seems to have started in the last week or so.
Thank you

It could be your settings. In the upper right, click on your avatar, click User Control Panel, then go to the Board Preferences tab. Scroll down to time zone and date format, and ensure that everything is correct. If it's still displaying incorrectly, then it may be some sort of a site issue.

Boeing1978 · Wed Mar 25, 2020 7:53 am

atcsundevil wrote:
Boeing1978 wrote:
Whenever I'm logged in to the forum, the time stamp for posts show "last year".
All posts show this same time stamp: "last year".
If I'm not logged in, the time stamps seem normal.

Is anyone else having that issue? Seems to have started in the last week or so.
Thank you

It could be your settings. In the upper right, click on your avatar, click User Control Panel, then go to the Board Preferences tab. Scroll down to time zone and date format, and ensure that everything is correct. If it's still displaying incorrectly, then it may be some sort of a site issue.

I believe my "time zone and date format" settings are correct. Problem still exists, however.
It's a bit strange if I'm the only one having the problem.
I might have something messed up on my settings, but not sure what.
Thanks again for your help.

Sat Mar 28, 2020 9:21 am

Boeing1978 wrote:
atcsundevil wrote:
Boeing1978 wrote:
Whenever I'm logged in to the forum, the time stamp for posts show "last year".
All posts show this same time stamp: "last year".
If I'm not logged in, the time stamps seem normal.

Is anyone else having that issue? Seems to have started in the last week or so.
Thank you

It could be your settings. In the upper right, click on your avatar, click User Control Panel, then go to the Board Preferences tab. Scroll down to time zone and date format, and ensure that everything is correct. If it's still displaying incorrectly, then it may be some sort of a site issue.

I believe my "time zone and date format" settings are correct. Problem still exists, however.
It's a bit strange if I'm the only one having the problem.
I might have something messed up on my settings, but not sure what.
Thanks again for your help.

It usually is the format that differs from your device/computer

Boeing1978 · Sat Mar 28, 2020 8:53 pm

JohnKrist wrote:
Boeing1978 wrote:
atcsundevil wrote:
It could be your settings. In the upper right, click on your avatar, click User Control Panel, then go to the Board Preferences tab. Scroll down to time zone and date format, and ensure that everything is correct. If it's still displaying incorrectly, then it may be some sort of a site issue.

I believe my "time zone and date format" settings are correct. Problem still exists, however.
It's a bit strange if I'm the only one having the problem.
I might have something messed up on my settings, but not sure what.
Thanks again for your help.

It usually is the format that differs from your device/computer

Fixed it (finally) by trying different settings under 'my date format'.
Thanks again for the help and suggestions.

sabby · Mon Mar 30, 2020 9:54 am

Can we have a date in bracket whenever a thread title is updated next to the "Update" word ? This would help to know when the title was updated. Sometimes, the same thread can also get its title update more than once.

SQ22 · Mon Mar 30, 2020 4:23 pm

sabby wrote:
Can we have a date in bracket whenever a thread title is updated next to the "Update" word ? This would help to know when the title was updated. Sometimes, the same thread can also get its title update more than once.

Unless it is disabled you will see that the title has updated below the first post, something like "Last time edited by xyz and the date." You even see how many time the title has been changed.

Please see here:

viewtopic.php?f=3&t=597241

sabby · Tue Mar 31, 2020 7:53 am

SQ22 wrote:
sabby wrote:
Can we have a date in bracket whenever a thread title is updated next to the "Update" word ? This would help to know when the title was updated. Sometimes, the same thread can also get its title update more than once.

Unless it is disabled you will see that the title has updated below the first post, something like "Last time edited by xyz and the date." You even see how many time the title has been changed.

Please see here:

viewtopic.php?f=3&t=597241

Ahh, Thanks ! Guess I don't realize that it is not part of the signatures.

Travelboff · Tue Mar 31, 2020 4:23 pm

I just tried a couple of time to upload a profile picture and it says I have been blocked?! It said to resolve this to contact site owner and quote Cloudflare Ray ID 57cb6050dd22dc07

B747Saeed · Wed Apr 01, 2020 3:00 am

Travelboff wrote:
I just tried a couple of time to upload a profile picture and it says I have been blocked?! It said to resolve this to contact site owner and quote Cloudflare Ray ID 57cb6050dd22dc07

JohnKrist wrote:
Please send your username and desired image to support@airliners.net.

45272455674 · Mon Apr 06, 2020 7:15 pm

The forum page jumps up and down every time a new advert loads on mobile. Can this please be fixed - it is terrible UX and bad accessibility.

It’s very poor when you are typing and the text box goes off screen.

dutchspotter1 · Tue Apr 07, 2020 5:32 am

cpd wrote:
The forum page jumps up and down every time a new advert loads on mobile. Can this please be fixed - it is terrible UX and bad accessibility.

The same applies to viewing photos in the photo search.

PanAm_DC10 · Wed Apr 08, 2020 2:37 am

Hello CPD and Dutchspotter1

We'll take a look at this for you. Our developers are all working from home so we may require a little time to do so

Thank you

Paul

Antaras · Sat Apr 11, 2020 4:15 am

How about this bug on the home page, at the forum preview?

The quotation marks " is converted to "

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