Canuck600
Topic Author
Posts: 240
Joined: Tue Aug 01, 2017 5:24 pm

Security Certificate expired?

Sun Jan 05, 2020 11:41 pm

When I use Chrome can't get in because it says the site security certificate has expired? All was fine up until about 21:00 Pacific time last night & then I couldn't get in. Can get in using Internet Explorer but i have to keep resetting my password & it won't give me a option to change the password? Site problem or on my end?
 
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JohnKrist
Head Support
Posts: 1950
Joined: Sat Jan 22, 2005 11:54 pm

Re: Security Certificate expired?

Mon Jan 06, 2020 12:15 pm

Nothing wrong with the certicate, just checked, active and issued by cloudflare.
5D Mark III, 7D, 17-40 F4 L, 70-200 F2.8 L IS II, Canon 50mm 1.4, Sigma 50mm 1.4 ART, Sigma 105mm 1.4 ART, EF 1.4x II, EF 2x III, SPEEDLITE 600EX-RT
 
Canuck600
Topic Author
Posts: 240
Joined: Tue Aug 01, 2017 5:24 pm

Re: Security Certificate expired?

Mon Jan 06, 2020 7:43 pm

Thanks still having the same issues today. Wish Internet Explorer would at least let me reset my password
 
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JohnKrist
Head Support
Posts: 1950
Joined: Sat Jan 22, 2005 11:54 pm

Re: Security Certificate expired?

Mon Jan 06, 2020 8:24 pm

Canuck600 wrote:
Thanks still having the same issues today. Wish Internet Explorer would at least let me reset my password


Try the classic cookie removal
5D Mark III, 7D, 17-40 F4 L, 70-200 F2.8 L IS II, Canon 50mm 1.4, Sigma 50mm 1.4 ART, Sigma 105mm 1.4 ART, EF 1.4x II, EF 2x III, SPEEDLITE 600EX-RT
 
Canuck600
Topic Author
Posts: 240
Joined: Tue Aug 01, 2017 5:24 pm

Re: Security Certificate expired?

Mon Jan 06, 2020 9:54 pm

Already did no go but will try again.
 
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JohnKrist
Head Support
Posts: 1950
Joined: Sat Jan 22, 2005 11:54 pm

Re: Security Certificate expired?

Tue Jan 07, 2020 7:34 am

Canuck600 wrote:
Already did no go but will try again.

Is it just on one device? IOS, Android, PC, Mac? If you can, please check if you experience the same on other devices.
5D Mark III, 7D, 17-40 F4 L, 70-200 F2.8 L IS II, Canon 50mm 1.4, Sigma 50mm 1.4 ART, Sigma 105mm 1.4 ART, EF 1.4x II, EF 2x III, SPEEDLITE 600EX-RT
 
Canuck600
Topic Author
Posts: 240
Joined: Tue Aug 01, 2017 5:24 pm

Re: Security Certificate expired?

Wed Jan 08, 2020 4:14 am

Just on my desktop pc.

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