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csturdiv
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Rotating ads are annoying

Sat Sep 24, 2022 3:29 am

Look, I get it that there's a need for ads. But, do they need to rotate/refresh on the page? When reading forums on my phone, this causes the posts to jump and what I was reading to no longer be on the screen. This is really annoying.
 
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atcsundevil
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Re: Rotating ads are annoying

Sat Sep 24, 2022 11:52 am

csturdiv wrote:
Look, I get it that there's a need for ads. But, do they need to rotate/refresh on the page? When reading forums on my phone, this causes the posts to jump and what I was reading to no longer be on the screen. This is really annoying.

My understanding is that the site doesn't have anything to do with the ads displayed, so there's nothing the developers can do about it. I would suggest installing an ad blocker or using a browser that will block ads for you. I use Chrome with an ad blocker and I never see advertisements at all.
 
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Re: Rotating ads are annoying

Tue Sep 27, 2022 1:00 am

atcsundevil wrote:
csturdiv wrote:
Look, I get it that there's a need for ads. But, do they need to rotate/refresh on the page? When reading forums on my phone, this causes the posts to jump and what I was reading to no longer be on the screen. This is really annoying.

My understanding is that the site doesn't have anything to do with the ads displayed, so there's nothing the developers can do about it. I would suggest installing an ad blocker or using a browser that will block ads for you. I use Chrome with an ad blocker and I never see advertisements at all.


They can fix it and it's a very easy fix.

The solution should be to set a fixed height for the container the advert code sits inside so that when the advert changes the container height remains fixed and the page won't jump. min-height CSS property should do the trick.

I reported the issue 2 years ago and it was said that it would be investigated, but needed a little time for that:

We'll take a look at this for you. Our developers are all working from home so we may require a little time to do so


You end up clicking through to the advert rather than the link you were trying to use on mobile.
 
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Re: Rotating ads are annoying

Tue Sep 27, 2022 1:44 am

.mobile-placeholder_300x250_atf, .mobile-placeholder_300x250_btf, .mobile-placeholder_300x250_mtf1 {
    display: block;
    min-height: 300px;
}


That will stop the jumping I believe. The original rule is in https://www.airliners.net/build/main.cs ... ersion=233 - that's something the devs can fix.

I checked in Chrome with a mobile view.
 
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TVNWZ
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Re: Rotating ads are annoying

Tue Sep 27, 2022 2:42 pm

The developers could care less.
 
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SQ22
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Re: Rotating ads are annoying

Tue Sep 27, 2022 4:12 pm

I have reported it to the developers.
 
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csturdiv
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Re: Rotating ads are annoying

Wed Sep 28, 2022 7:03 am

Thanks.

It took me three times to get to this forum. First time the jump caused me to tap the Contact Us link and the next time, who knows, I cursed and swiped left on my phone to go back a page.
 
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VertScopeAdmin
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Re: Rotating ads are annoying

Fri Oct 07, 2022 1:07 am

How often is the page refreshing the ad for you? Is it just when you arrive on the page, or as you scroll?

Kevin
 
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Re: Rotating ads are annoying

Sun Oct 09, 2022 12:26 am

VertScopeAdmin wrote:
How often is the page refreshing the ad for you? Is it just when you arrive on the page, or as you scroll?

Kevin


All the time when you are using the site in mobile mode, every time a new advert loads you have no adverts, so everything below the advert moves up, then when the new advert loads, it pushes the rest of the content further down the page again.

Please just do the CSS fix - I've given you the code that you can start from, put a min-height and this will stop the content moving up and down every time the advert changes. It's infuriating.

This has been like this for 2 years already.
 
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Re: Rotating ads are annoying

Sun Oct 23, 2022 7:06 am

Sorry to be a pain, but it has been at least two years that mobile site users have to put up with this issue and I’ve just had three times navigating to unintended forum because the screen jumped up and down with the advert.

Is there an ETA to solve this? It’s not a problem with the adverts, it’s the site CSS and the fix is fairly trivial.
 
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csturdiv
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Re: Rotating ads are annoying

Sun Oct 23, 2022 11:17 am

Really annoying there is a lack of care about this. I am a product manager at a software company and I couldn't imagine not taking customer complaints and suggestions seriously.
 
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VertScopeAdmin
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Re: Rotating ads are annoying

Tue Oct 25, 2022 5:15 pm

Anyone still dealing with this, please let me know your browser and device so I can narrow down for those who might be able to fix. See if it's specific to some setups, or not.

Kevin
 
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Re: Rotating ads are annoying

Tue Oct 25, 2022 7:57 pm

iOS - iPhone - Safari.

Just set the browser on a desktop to simulate a mobile device and you’ll see it.

Trust me in this, this kind of thing is what I do for work in real life on huge enterprise web platforms.

There is enough detail here already that your devs can get this sorted out. Just tell them to visit this topic on a phone, for any amount of time and watch what happens.
 
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AirKevin
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Re: Rotating ads are annoying

Tue Oct 25, 2022 8:28 pm

Google Chrome on a OnePlus 9, Android.
 
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csturdiv
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Re: Rotating ads are annoying

Fri Oct 28, 2022 4:59 am

Google Chrome on a Pixel 6 Pro
 
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Re: Rotating ads are annoying

Wed Nov 02, 2022 7:15 pm

Any updates on how this is progressing? I will keep following up because this is not a difficult fix.
 
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csturdiv
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Re: Rotating ads are annoying

Mon Nov 07, 2022 11:52 am

Guess not.
 
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VertScopeAdmin
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Re: Rotating ads are annoying

Wed Nov 09, 2022 4:17 pm

I'm told I need more info to get this tracked properly. Apologies. In an ideal world we would be able to pull this stuff automatically, but the software we use on airliners is unique enough that I don't have a method.

This has been sounding fairly constant, so examples shouldn't be hard to find, but here is what I need.

Time when it happened (with timezone
The user’s platform (device, browser)
The user’s location
The URL where it happened:
 
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Re: Rotating ads are annoying

Fri Nov 11, 2022 2:38 am

VertScopeAdmin wrote:
I'm told I need more info to get this tracked properly. Apologies. In an ideal world we would be able to pull this stuff automatically, but the software we use on airliners is unique enough that I don't have a method.

This has been sounding fairly constant, so examples shouldn't be hard to find, but here is what I need.

Time when it happened (with timezone
The user’s platform (device, browser)
The user’s location
The URL where it happened:


We have given you the exact bit of code and the CSS file that it exists in which needs to be changed.

viewtopic.php?f=12&t=1476935&p=23534833#p23477685

This is a CSS fix. User location doesn't have anything to do with CSS rules. If you make the CSS fix, it will apply everywhere. The fix is to make the container that holds the advertisements a fixed height so that it doesn't collapse when the advert changes over.

I deal with this stuff in my real life job on systems that are much bigger and more complicated than this forum. CSS isn't particularly unique.
 
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TVNWZ
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Re: Rotating ads are annoying

Sat Nov 12, 2022 4:13 am

So, you won’t do what they need? Just argue?
 
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csturdiv
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Re: Rotating ads are annoying

Sat Nov 12, 2022 9:30 pm

It just happened for me at viewforum.php?f=12 at 8:28 AM AEDT on a Google Pixel 6 Pro on the latest version of Chrome.

But as previously mentioned, it has nothing to do with location, software and hardware, it's specific to this site and CSS.
 
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Re: Rotating ads are annoying

Sun Nov 13, 2022 7:11 pm

TVNWZ wrote:
So, you won’t do what they need? Just argue?


I’ve done that already - and the location and part of the CSS file that needs the fix. It’s not arguing, it’s exasperation that it seems so difficult to get something relatively simple fixed.

It happens on iOS all the time when I visit this topic. Just now while I was typing this.

Fix needs to be applied, and it’s a very simple one in the CSS. Surely someone can go in and make the change on a test/stage environment, check it in multiple browsers and mobile devices then deploy the change to the live site. It’s not hard.
 
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TVNWZ
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Re: Rotating ads are annoying

Mon Nov 14, 2022 12:21 am

I think it has been shown that almost anything connected to changing the code for this site is incredibly hard. Nothing ever appears to be simple as various comments by the mods point out. Frustration here is a feature, not a bug.
 
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Re: Rotating ads are annoying

Mon Nov 14, 2022 2:37 am

TVNWZ wrote:
I think it has been shown that almost anything connected to changing the code for this site is incredibly hard. Nothing ever appears to be simple as various comments by the mods point out. Frustration here is a feature, not a bug.


The difficult bit is the code for the forum logic, the cascading style sheets should be very simple provided the changes are coded properly, in this case it's adding a line to an existing property already in the CSS, that's low risk and shouldn't be too difficult. Someone should have access to deploy those changes.

Trust me, this kind of thing is my day job on a big enterprise CMS platform. ;) We have a few more developers however.
 
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AirKevin
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Re: Rotating ads are annoying

Wed Nov 16, 2022 6:19 pm

13:17:46 PM in the afternoon, Eastern Time, trip report forum. OnePlus 9, Android, Google Chrome.
 
LittleFokker
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Re: Rotating ads are annoying

Wed Nov 23, 2022 4:21 pm

These Best Buy banner ads that are covering the bottom third of the screen are putrid and need to go immediately. They screw up the format of the page and slow the loading down.
 
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Re: Rotating ads are annoying

Sat Nov 26, 2022 5:45 am

I would say this topic might as well be deleted or locked.

It’s pretty obvious the devs are not going to do anything -
and while I was typing this reply this problem occurred twice. (Make that three times)

How many years had this issue been happening?
 
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csturdiv
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Re: Rotating ads are annoying

Sat Jan 21, 2023 2:32 am

The lack of care or apathy about this is astonishing.
 
LabQuest
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Re: Rotating ads are annoying

Sun Jan 22, 2023 12:26 pm

csturdiv wrote:
The lack of care or apathy about this is astonishing.


That's what happens when the website is part of a massive conglomerate. Get used to it.
 
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Re: Rotating ads are annoying

Tue Jan 24, 2023 7:36 pm

Because of this you end up navigating to the wrong place endlessly on mobile browsers.

Just then - instead of going to forum index, I end up on login to view a user profile I have no interest in. Waste of time and bandwidth of mobile.

Site owners don’t even care. They were told the fix (and what file for it, even the block of code) and did nothing. The change is trivial to do.

The silence is deafening.

It a new money making ad code comes along I bet it will get done in record time by comparison.
 
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VertScopeAdmin
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Re: Rotating ads are annoying

Wed Feb 01, 2023 3:59 pm

Sorry for the lack of response. Also sorry to say that it hasn't been dealt with yet, but I will send a bump on my end.

Kevin
 
invisiblebraces
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Re: Rotating ads are annoying

Fri Nov 24, 2023 12:48 pm

Those rotating ads are super annoying, especially when I'm trying to read something on my phone. It's like you're trying to focus, and then suddenly, you're looking at a completely different part of the page.
 
lzoshan
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Re: Rotating ads are annoying

Wed Nov 29, 2023 9:33 pm

Happens to me all the time when I'm scrolling through forums or articles... I started using an ad blocker on my mobile browser, and it's made a huge difference. It doesn't catch everything, but it's way better than before.
 
Eliteaviation
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Re: Rotating ads are annoying

Thu Nov 30, 2023 2:00 pm

Interesting methods, does these ads have such a big conversion rate?
 
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VertScopeJeff
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Re: Rotating ads are annoying

Thu Nov 30, 2023 5:01 pm

I have shared the feedback with the team.

Jeff
 
lzoshan
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Re: Rotating ads are annoying

Mon Dec 04, 2023 6:38 pm

Eliteaviation wrote:
Interesting methods, does these ads have such a big conversion rate?


Oh, the age-old question about ad conversion rates! It really depends on so many factors. I remember running a campaign for my little side hustle, and I was all gung-ho about it. I expected a flood of conversions, but instead, it was more like a trickle. Talk about a reality check!

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