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asteriskceo wrote:WN needs to focus on improving their product.
asteriskceo wrote:WN needs to focus on improving their product.
jasonfrederick wrote:With all the buzz going around with the AS/ VX acquisition and the dissolution of the VX name I thought this topic deserved a thread of it's own. AS has recently pushed aggressive expansion in SFO and SAN and when VX is absorbed will have an ever more relevant position in SAN and especially SFO and LAX in the near future. Just thought I would start a discussion specifically more about how WN could be responding to the attack on their precious California market in the near future. WN has already responded in SAN by adding more than six new non stop routes beginning this Summer. Also adding non stops to PDX out of SFO and starting international service to PVR SJD out of OAK. I personally in the near term see WN finally opening an LAX crew base and that rumored terminal 0 next to terminal 1 at LAX becoming a reality allowing WN to significantly increase LAX presence and combat AS growth. Thoughts?
Jshank83 wrote:jasonfrederick wrote:With all the buzz going around with the AS/ VX acquisition and the dissolution of the VX name I thought this topic deserved a thread of it's own. AS has recently pushed aggressive expansion in SFO and SAN and when VX is absorbed will have an ever more relevant position in SAN and especially SFO and LAX in the near future. Just thought I would start a discussion specifically more about how WN could be responding to the attack on their precious California market in the near future. WN has already responded in SAN by adding more than six new non stop routes beginning this Summer. Also adding non stops to PDX out of SFO and starting international service to PVR SJD out of OAK. I personally in the near term see WN finally opening an LAX crew base and that rumored terminal 0 next to terminal 1 at LAX becoming a reality allowing WN to significantly increase LAX presence and combat AS growth. Thoughts?
Didn't WN have their summer schedule come out before AS put out their new routes? Unless you are saying WN proactively did the new routes to combat what they thought AS would announce. That said it will be interesting moving forward, I am just not sure WN responded by adding routes when they were already added before AS announced all their new routes.
asteriskceo wrote:WN needs to focus on improving their product.
TVNWZ wrote:asteriskceo wrote:WN needs to focus on improving their product.
They can tie their shoes and chew gum at the same time.
bob75013 wrote:TVNWZ wrote:asteriskceo wrote:WN needs to focus on improving their product.
They can tie their shoes and chew gum at the same time.
\WN just told all of it's A-listers that it is changing it's same day standby policy. In the past if you wanted to take an earlier flight, you had to pay thew difference between your ticket price and the" walkup buy it now price" Now A-listers can change to an earlier flight at no charge.
That sounds like a pretty big improvement in product.
asteriskceo wrote:Considering that the advantages that Southwest offers in product are mainly policy related, Alaska can match pretty much any perk that Southwest has to offer with a flick of a pen. The opposite is not true and would require significant investment on the part of WN.
PlanesNTrains wrote:asteriskceo wrote:Considering that the advantages that Southwest offers in product are mainly policy related, Alaska can match pretty much any perk that Southwest has to offer with a flick of a pen. The opposite is not true and would require significant investment on the part of WN.
I'd like to see Alaska offer two bags free.
asteriskceo wrote:PlanesNTrains wrote:asteriskceo wrote:Considering that the advantages that Southwest offers in product are mainly policy related, Alaska can match pretty much any perk that Southwest has to offer with a flick of a pen. The opposite is not true and would require significant investment on the part of WN.
I'd like to see Alaska offer two bags free.
They could offer something similar, at least for their most loyal customers in specific markets. I think you're missing my point.
asteriskceo wrote:WN needs to focus on improving their product.
bob75013 wrote:TVNWZ wrote:asteriskceo wrote:WN needs to focus on improving their product.
They can tie their shoes and chew gum at the same time.
\WN just told all of it's A-listers that it is changing it's same day standby policy. In the past if you wanted to take an earlier flight, you had to pay thew difference between your ticket price and the" walkup buy it now price" Now A-listers can change to an earlier flight at no charge.
That sounds like a pretty big improvement in product.
asteriskceo wrote:bob75013 wrote:TVNWZ wrote:
They can tie their shoes and chew gum at the same time.
\WN just told all of it's A-listers that it is changing it's same day standby policy. In the past if you wanted to take an earlier flight, you had to pay thew difference between your ticket price and the" walkup buy it now price" Now A-listers can change to an earlier flight at no charge.
That sounds like a pretty big improvement in product.
Maybe I should be more specific. They need to focus on their *onboard* product. Alaska is light years ahead.
airliner371 wrote:asteriskceo wrote:bob75013 wrote:
\WN just told all of it's A-listers that it is changing it's same day standby policy. In the past if you wanted to take an earlier flight, you had to pay thew difference between your ticket price and the" walkup buy it now price" Now A-listers can change to an earlier flight at no charge.
That sounds like a pretty big improvement in product.
Maybe I should be more specific. They need to focus on their *onboard* product. Alaska is light years ahead.
If we purely talk Economy here, how is AS any better than WN in terms of onboard product? Power ports? That's about all I can think of. But WN also provides free live streaming television (in addition to free on demand tv shows), and for me, that's better than power ports. WN has better WiFi CURRENTLY and is upgrading it with the MAX so AS upgrading their WiFi is just playing catch up. I'm honestly curious to hear your argument as to how AS has a better on board experience.
Chemist wrote:asteriskceo wrote:WN needs to focus on improving their product.
With a record of profitability that no other airline can match, exactly what do you think they're doing wrong?
Jshank83 wrote:jasonfrederick wrote:With all the buzz going around with the AS/ VX acquisition and the dissolution of the VX name I thought this topic deserved a thread of it's own. AS has recently pushed aggressive expansion in SFO and SAN and when VX is absorbed will have an ever more relevant position in SAN and especially SFO and LAX in the near future. Just thought I would start a discussion specifically more about how WN could be responding to the attack on their precious California market in the near future. WN has already responded in SAN by adding more than six new non stop routes beginning this Summer. Also adding non stops to PDX out of SFO and starting international service to PVR SJD out of OAK. I personally in the near term see WN finally opening an LAX crew base and that rumored terminal 0 next to terminal 1 at LAX becoming a reality allowing WN to significantly increase LAX presence and combat AS growth. Thoughts?
Didn't WN have their summer schedule come out before AS put out their new routes? Unless you are saying WN proactively did the new routes to combat what they thought AS would announce. That said it will be interesting moving forward, I am just not sure WN responded by adding routes when they were already added before AS announced all their new routes.
ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
SWADawg wrote:AS will still have a steep hill to climb to match what WN does in CA. That's not to say they can't eventually, but it will be far more bloody for AS than WN and WN is 3 times the size of the combined AS/VX with much deeper pockets. It will no doubt keep the fares in CA rock bottom for years to come. So, good for the consumer no doubt about that.
intotheair wrote:If we're talking about intra-California routes and some other western flying, then I think WN has a more than acceptable product, especially compared to AS. For one hour hops from the southland to the Bay Area on WN, a coach cabin with still decent pitch on a mainline plane is more than acceptable. I think WN has an equally loyal customer base as AS, if not more so, and I think they like that they know what they're getting on WN. If WN really thinks they're starting to have passengers slip away to AS and OALs with an F cabin, then I've long suggested that they could try doing a Euro-style business cabin product for Business Select fares. Block off middle seats, put the drinks in nice glassware, and give another round or two of the snack basket. That would be an easy way to test out a more premium product with minimal investment and an even easier way of backing out of it if it doesn't work.
For AS, while the combined network gives them a sizable presence in the Bay Area and LA, they still have a ways to go. WN's hourly shuttles between almost any combination of any major airport north and south is pretty tough to beat. And aside from a few intra-CA holes that they need to fill (BUR-SFO/OAK, for example), they are still pretty light in other top western destinations from CA. VX only flies 3x SFO-DEN, and no service on AS+VX from PHX to anywhere in CA.
asteriskceo wrote:WN needs to focus on improving their product.
intotheair wrote:If we're talking about intra-California routes and some other western flying, then I think WN has a more than acceptable product, especially compared to AS. For one hour hops from the southland to the Bay Area on WN, a coach cabin with still decent pitch on a mainline plane is more than acceptable. I think WN has an equally loyal customer base as AS, if not more so, and I think they like that they know what they're getting on WN. If WN really thinks they're starting to have passengers slip away to AS and OALs with an F cabin, then I've long suggested that they could try doing a Euro-style business cabin product for Business Select fares. Block off middle seats, put the drinks in nice glassware, and give another round or two of the snack basket. That would be an easy way to test out a more premium product with minimal investment and an even easier way of backing out of it if it doesn't work.
For AS, while the combined network gives them a sizable presence in the Bay Area and LA, they still have a ways to go. WN's hourly shuttles between almost any combination of any major airport north and south is pretty tough to beat. And aside from a few intra-CA holes that they need to fill (BUR-SFO/OAK, for example), they are still pretty light in other top western destinations from CA. VX only flies 3x SFO-DEN, and no service on AS+VX from PHX to anywhere in CA.
BMWdrvr75 wrote:asteriskceo wrote:WN needs to focus on improving their product.
Why? WN has the best product ever.............there "cutting edge galley" on the new -800s and the MAX's are really the best thing the airline industry as ever seen.....people will continue to fly Southwest because they are Southwest and they absolutely have NO ROOM for improvement. Furthermore, why should they introduce any new cities in California i.e PSP or FAT? or from California such as HNL, OGG, LIH service...please don't suggest anything other than that because Southwest is the best thing since sliced bread.....I have learned my lesson on A.net to say only that....BEST SERVICE EVER....Alaska who???? oh and BTW Southwest has new gray uniforms now....
intotheair wrote:If we're talking about intra-California routes and some other western flying, then I think WN has a more than acceptable product, especially compared to AS. For one hour hops from the southland to the Bay Area on WN, a coach cabin with still decent pitch on a mainline plane is more than acceptable. I think WN has an equally loyal customer base as AS, if not more so, and I think they like that they know what they're getting on WN. If WN really thinks they're starting to have passengers slip away to AS and OALs with an F cabin, then I've long suggested that they could try doing a Euro-style business cabin product for Business Select fares. Block off middle seats, put the drinks in nice glassware, and give another round or two of the snack basket. That would be an easy way to test out a more premium product with minimal investment and an even easier way of backing out of it if it doesn't work.
For AS, while the combined network gives them a sizable presence in the Bay Area and LA, they still have a ways to go. WN's hourly shuttles between almost any combination of any major airport north and south is pretty tough to beat. And aside from a few intra-CA holes that they need to fill (BUR-SFO/OAK, for example), they are still pretty light in other top western destinations from CA. VX only flies 3x SFO-DEN, and no service on AS+VX from PHX to anywhere in CA.
PlanesNTrains wrote:BMWdrvr75 wrote:asteriskceo wrote:WN needs to focus on improving their product.
Why? WN has the best product ever.............there "cutting edge galley" on the new -800s and the MAX's are really the best thing the airline industry as ever seen.....people will continue to fly Southwest because they are Southwest and they absolutely have NO ROOM for improvement. Furthermore, why should they introduce any new cities in California i.e PSP or FAT? or from California such as HNL, OGG, LIH service...please don't suggest anything other than that because Southwest is the best thing since sliced bread.....I have learned my lesson on A.net to say only that....BEST SERVICE EVER....Alaska who???? oh and BTW Southwest has new gray uniforms now....
Nice exaggeration.
However, to be fair to WN, they have cultivated a following in CA that is perfectly content with what they offer. If people want something different, they have UA, AA, DL, VX, AS, etc to choose from.
I think some people get a bit defensive because WN has often been told that they aren't good enough, that they are the "trailer trash" or "Walmart" of airlines, that they don't offer any amenities, etc - but yet people flock to them. We know plenty of people in CA who don't even give it a second thought - they just book WN.
But they aren't for everyone, and that's a good thing I think. Diversity of choices is a plus.
EA CO AS wrote:WN is a great airline, and AS has no plans to "unseat" them; they'd just love to be considered another great option for people on the West Coast, and California in particular. AS will be opportunistic where they see the potential to make money, but won't be picking fights with WN, UA, or anyone else just for the sake of stealing market share.
If AS offers a compelling value with great service, customers will try them, and hopefully like them.
ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
BMWdrvr75 wrote:ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
Absolutely.......However, WN has such an arrogant attitude about how good they are......the folks in DAL constantly say "Alaska who?" WN needs to take a look at the California market, improve and exceed our expectations as they did in the '70s.....
fraspotter wrote:BMWdrvr75 wrote:ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
Absolutely.......However, WN has such an arrogant attitude about how good they are......the folks in DAL constantly say "Alaska who?" WN needs to take a look at the California market, improve and exceed our expectations as they did in the '70s.....
Maybe 44 consecutive years of profitability might have something to do with it and with good reason. Funny how people on the outside looking in always see it as arrogance as if other airlines aren't the same way. You can't say that Alaska in Seattle, American in Fort Worth, Delta in Atlanta etc don't do the exact same thing because they do.
BMWdrvr75 wrote:fraspotter wrote:BMWdrvr75 wrote:
Absolutely.......However, WN has such an arrogant attitude about how good they are......the folks in DAL constantly say "Alaska who?" WN needs to take a look at the California market, improve and exceed our expectations as they did in the '70s.....
Maybe 44 consecutive years of profitability might have something to do with it and with good reason. Funny how people on the outside looking in always see it as arrogance as if other airlines aren't the same way. You can't say that Alaska in Seattle, American in Fort Worth, Delta in Atlanta etc don't do the exact same thing because they do.
Not looking in from the outside.....................
BMWdrvr75 wrote:ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
Absolutely.......However, WN has such an arrogant attitude about how good they are......the folks in DAL constantly say "Alaska who?" WN needs to take a look at the California market, improve and exceed our expectations as they did in the '70s.....
ucdtim17 wrote:WN also has far more seats and frequency to all of California's major airports. It'd take 10-20 years of buildup for AS to match that. Hopefully they'll grow to become a legitimate competitor but WN is likely to remain dominant for intrastate flying for the near-mid term future.
hiflyeras wrote:BMWdrvr75 wrote:ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
Absolutely.......However, WN has such an arrogant attitude about how good they are......the folks in DAL constantly say "Alaska who?" WN needs to take a look at the California market, improve and exceed our expectations as they did in the '70s.....
I'm sure they well know who 'Alaska' is...they're the ones driving them out of competing markets in SEA. WN has never been able to compete with AS out of SEA...there's a long list of abandoned WN routes. They've been doing it out of SEA and now they're going to take a good chunk of their California customers.
hiflyeras wrote:BMWdrvr75 wrote:ASQXSMFJETTER wrote:Quite Frankly,
In regards to the E-175 it is actually quite a beautiful aircraft inside, quiet, comfortable and reliable. I think AS is actually a big contender in this west coast battle. Either way this is win for consumers!
Absolutely.......However, WN has such an arrogant attitude about how good they are......the folks in DAL constantly say "Alaska who?" WN needs to take a look at the California market, improve and exceed our expectations as they did in the '70s.....
I'm sure they well know who 'Alaska' is...they're the ones driving them out of competing markets in SEA. WN has never been able to compete with AS out of SEA...there's a long list of abandoned WN routes. They've been doing it out of SEA and now they're going to take a good chunk of their California customers.
jplatts wrote:Will Southwest Airlines expand from LAX to Florida?