Flighty wrote:Excellent memo from Munoz. It is time for United to defend itself strongly. The criminal was removed so the lawful passengers could continue.
The story is an utterly routine day at the airport. Other than the fact that a licensed doctor was an irate passenger and needed to be helped off the aircraft. Any injuries sustained were his responsibility. Emphatically.
UAL will settle because as another poster said, they do not want to risk changing longstanding process has evolved for 50+ years and works well.
I really hope you are being sarcastic but just in case you aren't....
With all due respect that statement is a bit off, Plenty of slaveowners argued that same way when slavery was around in the 1800s, they believed that there was no need to add laws against slavery because slavery had been around for 200 years and it that there was no need to change longstanding practices that were profitable and worked well for the plantation owner. (This is an extreme example, but I think it gets my point across) Just saying that this is "routine" is very odd. If there is injustice going on it shouldn't just be routine, and in fact it really shouldn't be happening at all. The reason why things like this happen, is people like you who are fine with someone getting treated unfairly, and going as far as to call it routine. If people legitimately boycotted united, united would definitely change its stance on the issue. But as long as people like you call it routine, United will keep on doing things the way they have for decades. By the way he isn't a criminal, he is just a man who was allowed to board a flight and paid for a ticket to get where he needed to go, I'm sure if he knew that this would happen to him he would have never flown United, so I am confused at how his injuries were his responsibility. He would have never had those injuries if United never boarded him in the first place. If this is an airline and and country where something like this is defended and viewed as routine, I am deeply saddened by the trajectory of this nation.