They need a larger group there to really test the system (escalators all running, w/elevators, baggage movement, restaurants powered up and serving, and restrooms... Used).
Large-scale user testing will ultimately involve 10-aircraft and 9,000 volunteers simulated passengers over 3 ORAT (Operational Preparation and Airport Transport) stages.
o Upcoming trial will involve 1,000 simulated passengers with 2,000 pieces of luggage with 2 aircraft plus 800 meet and greeters for landside testing.
o Then in 2 weeks, 3,000 pax with 6,000 luggage, 3 aircraft with 3,000 land side testers.
o Final test in mid October will involve 5,000 simulated pax, 10,000 bags, 5 aircraft, and 1,000 landside testers.
ORAT test are being managed by teams from CPH and ICN who have been advisors to the airport operator, and are in addition to 46 smaller individual and facility certification trials that have been ongoing since the end of May.
ORAT document explains simulation as:In the trials, the so-called passengers will experience the process of arriving and entering the terminal, checking in including potential changing their selected seat and re-ticketing and handing over their luggage to proceed through security and immigration to reach boarding gate area for enplanement. Designated transfer passengers are to find their connection flight gate while experiencing various public spaces enroute. Arriving passengers to proceed with immigration formalities and baggage areas. Many scenario variations will be timed. During planned failure of systems during the trials, the contingency plans are tested.