Moderators: jsumali2, richierich, ua900, PanAm_DC10, hOMSaR

 
aerloingeas
Topic Author
Posts: 4
Joined: Sun Jan 24, 2010 10:27 am

Norwegian 787 diverts to Dublin to “offload baggage”

Sun Dec 03, 2017 10:05 pm

https://www.irishtimes.com/news/ireland/irish-news/flight-diverts-to-dublin-to-offload-luggage-1.3314397?mode=amp

Article linked above.

2 observations:

- Why not divert to SNN? DY flies there daily.

- The flight turned around over the South-West of Ireland, which is eerily the same location where Air India Flight 182 crashed. A bomb inside an unattended bag onboard exploded, causing the plane to crash.
✈ Aer Lingus ✈
 
obelau24
Posts: 94
Joined: Tue Mar 28, 2017 12:00 am

Re: Norwegian 787 diverts to Dublin to “offload baggage”

Sun Dec 03, 2017 10:36 pm

Strange because if the passenger was not onboard they would have discovered after boarding was complete and offloaded him/her and their baggage so the pax and bag manifests were accurate. Unless the bag was tagged under someone else’s name either on purpose, “baggage pooling”, or by mistake, and then the passenger after having missed the flight later went to claim their bag in London. The other option is they “thought” the passenger was onboard, manually boarded them, and then they later showed up at the gate or counter having missed the flight. That is possible and it’s the reason why KE introduced passenger head counts in 2014 or 15.
 
Newbiepilot
Posts: 3642
Joined: Tue Aug 30, 2016 10:18 pm

Re: Norwegian 787 diverts to Dublin to “offload baggage”

Sun Dec 03, 2017 10:58 pm

My guess is that there was a mistake with the manifest which allowed the bag onboard without the passenger. Norwegian diverted once they discovered the discrepancy. If they hadn’t, regulatory authorities would have had harsher penalties.
 
flyboy_se
Posts: 764
Joined: Sat Feb 05, 2000 5:31 am

Re: Norwegian 787 diverts to Dublin to “offload baggage”

Sun Dec 03, 2017 11:03 pm

Allthough it is not supposed to happen, it still does. Some airlines call this term red bag, when bag is onboard but passenger is not. When I used to work with QR we had this huge stickers that we would put on the bags of offloaded passengers saying OFFLOADED BAG. DO NOT LOAD. Bags had to be in view until aircraft departed. You would be surprised how many of the subcontractor staff either did not care, or had problems following the simplest of instructions.
When the bag is removed and put on side, you can have staff thinking oh we forgot to load the bag and put it back inside. This is maybe how they discovered this bag was onboard too, when offloaded passenger claimed his/her bag.
Some airports have a Baggage Reconciliation System (BRS), which is good to prevent these errors. The loaders would have a small machine and scan each tag. If the passenger was offloaded from the flight it would give do not load message. It is a good system as it would tell you exactly where the bag is loaded. For example 15th bag loaded into hold 5, or 21st bag loaded into container 23456 position 45L.
I prefer to be crazy and happy rather than normal and bitter
 
F27500
Posts: 831
Joined: Sun May 07, 2017 12:52 am

Re: Norwegian 787 diverts to Dublin to “offload baggage”

Sun Dec 03, 2017 11:56 pm

But what do they do about misconnect or bumped bags in a case like this? Expedited bags don't ride with their passenger.
 
T5towbar
Posts: 491
Joined: Fri Feb 27, 2009 2:06 am

Re: Norwegian 787 diverts to Dublin to “offload baggage”

Mon Dec 04, 2017 12:46 am

But what do they do about misconnect or bumped bags in a case like this? Expedited bags don't ride with their passenger.


In the US, the procedure for those kind of bags are considered "RUSH" or Expedited Bags. These bags are only loaded when the passenger for example, already completed their flight at their destination (say LHR to EWR), but their bag did not make the actual flight they were booked on. So the outgoing station re-flights the bag with the Rush or Expedite designation, which that bag arrives, it can be claimed by that passenger. In layman's terms; if the passenger did not travel, the bag does not go aboard the aircraft. A RUSH or Expedite bag goes on ONLY if the passenger has already traveled to that destination on a previous flight (and the manifest confirms that the passenger did travel), and once confirmed, only then the bag can be sent without the actual passenger aboard. The bag has to be sent with paperwork behind it so it won't be flagged by PPBM (Positive Passenger Bag Match) rules.


Some airports have a Baggage Reconciliation System (BRS), which is good to prevent these errors. The loaders would have a small machine and scan each tag. If the passenger was offloaded from the flight it would give do not load message. It is a good system as it would tell you exactly where the bag is loaded. For example 15th bag loaded into hold 5, or 21st bag loaded into container 23456 position 45L.

That's a pain in the ass, especially on a narrowbody. But at least on a widebody, you can pull the can instead of moving 100 plus bags (unless the bags are on a pallet!! No fun breaking down a pallet with a lot of bags and the culprit is in the middle or on the bottom). BRS along with PPBM prevents these errors, but if passengers are in the terminal and have already checked in - the scanners will let you load the bag upon check in - and if the passenger do not board in a timely fashion, the bag has to be pulled. Your scanner will send you a message to pull the bag (and also will get a call telling you to confirm the action so that bag won't ride.) There are fines involved if a bag rides without PPBM. And then putting the bag back on if the passenger makes it at the last minute. That's why there is boarding time where you can't be drinking in the lounge or elsewhere and miss the boarding calls.
A comment from an Ex CON: Work Hard.....Fly Standby!

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos