Well, it sucks you didn’t get in. Being 1k should have done the trick. But I don’t think they (UA) ever published the criteria to get a reservation. Perhaps it was full?
There are no Centurion lounges at EWR (at least in TC) and I take your word that they are great.
Me thinks that United created Classified as a stop-gap measure. The clubs at EWR have been a stain on the brand for too many years and they have taken so long to even pull up the first carpet tile.
No, I don’t think the food is amazing in Classified, but I have enjoyed it. When I went to London recently it was great to have had a “decent but not fabulous” hamburger before my flight and actually use my time on board for a longer sleep.
Is Centurion opening up a lounge at EWR? Otherwise the cities you mentioned above are places I have no idea if I will ever be.
You do seem like more of a foodie than I am. The reason I like Classified is that it is a better experience than the United Club and it’s pretty inside. (I get that is just a back room of Sodexo/Sason) Once the new big Polaris Lounge is finished in July, I may never go back to Classified.
I just didn’t agree it was “very stupid”...perhaps undwhelming for some, but it sure is private and quiet and with great service is good enough for me.
You also may travel more flights and more destinations than I do. I usually tend to go to the same places over and over (GIG, LHR, FRA, GVA, SFO, and MIA) with a couple of unexpected trips a year.
I do wonder what kind of food offerings there will be in this mega Polaris lounge- and rumor has is saying it’s going to be even bigger, that UA found more space (I can’t confirm that)
As I said, I now have access. When it first came out, I didn't. I guess UA first restricted access too much, and then opened it up. But it was a bummer to log on months ago to find out there's no access. IMO companies that bother doing targeted programs should contact affected customers directly instead of giving them a website to find out. What they did was a bit like saying "find out if you made GS this year" by going to this website. Unintentional let down to everyone who doesn't make it, instead of being the intended treat for those who do.
Centurion isn't currently opening a lounge at EWR, but if they ever do UA paid memberships there will be severely impacted. Same story for ORD, where the setup actually allows Centurion to conveniently serve both UA and AA customers. If you like Classified because it's a better experience than UA and pretty inside, the same can be said for the Centurions stateside, SFO, IAH, DFW. For example, on your next trip to SFO, check out the Centurion in T3, it's on par with the UA Int'l First lounge in G, and slots above the UA clubs in T3 and G.
To me, Polaris is a great idea, but it gets so crowded at ORD. They need to have the same size as UA Club at LAX near 70, but there for example they want to take the Rotunda club and turn that into Polaris. Too small since the Polaris cabins are bigger than the old sUA int'l first cabin. Same issue if they make the SFO Global First lounge the new Polaris lounge. UA had 8 seats in GF, that's now 30-50 seats in Polaris. The lounge needs to be around five times as big to create the same spacious feeling, it's basic math, and UA fails to do the basic math at present if I look at ORD.
Yesterday I got a email survey from United, different than the one they always send after a flight.
Have any of you gotten this particular survey?
Yup, got mine after flying the "New Spirit of United" (the first 77W) in Polaris from HKG to SFO. They are clearly more concerned about getting narratives, hence the free form. I think it's helpful as customer since it allows me to cover things they might have missed. They are behind in the seats compared to some other foreign carriers, but among the US3 their Polaris hard product is top notch. As others have pointed out, it can take a while to get everything right, and I see that they're still trying to figure out the product even through the official rollout as a while back. I see Polaris right now as the desire to get better, and after the last couple years, that's something I can appreciate. I wish them luck and I think they can work out the kinks. If they want more money for their product, as some foreign carriers do, then they need to deliver a customer experience that's on par with them. Good for them that they are making Polaris and
2020: AMS | ATL | BRU | DAL | DEN | DFW | EWR | FRA | GUA | IAH | LAX | LIM | MCO | MUC | ORD | PTY | SAL | SCL | SFO | TPA | TXL