KLDC10 wrote:A couple of points to make:
1. It's always interesting to figure out how something like this happened. A lot of factors need to line up before an aircraft takes off with someone onboard who shouldn't be. As others have noticed, the Gate Agents have to slip up somehow, but once onboard the plane, the seat assigned to the rogue passenger needs to be free. It is isn't, then the mistake should be picked up there and then when two passengers are somehow assigned to the same seat. Then someone has to make a mistake with the headcount, etc. etc. A great many stars which must align before something like this happens!
2. This Teigen person sounds unpleasant. I can't say I've heard of her before today, but apparently she is quite well-known. Her Tweets come across as over-entitled and narcissistic. It's all about her, which is pretty ridiculous. I noticed that the BBC described her experience as "an ordeal" in their article. I mean, come on - an aircraft diversion due to an administrative error is not an ordeal. An inconvenience? Yes. But an ordeal? No. Let's have some perspective.
I have had the chance to meet her a few times and she's a delightful person. I followed all of her tweets and never found a single one entitled or narcissistic, just funny.
Also, how can one blame her when BBC chose to call it an "ordeal"?
I'm pretty sure she handled it better than a lot of the babies on this website would (not saying you).