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GalaxyFlyer wrote:If you’re in DSM, why not just go home?
GF
GalaxyFlyer wrote:If you’re in DSM, why not just go home?
GF
evanbu wrote:You get what you pay for...
AirbusMDCFAN wrote:Link/Source: http://www.foxnews.com/travel/2018/02/1 ... delay.html
"A 14-hour flight delay erupted in chaos at Des Moines International Airport overnight, causing police and security to be called in to calm the irate passengers.
Allegiant Air Flight 153 was supposed to leave Friday morning, but didn’t take off until 2:30 am Saturday, KCCI reports, stranding passengers at the airport."
"Grey blamed mechanical issues and bad weather for the 14-hour delay."
"A replacement aircraft flew in from Las Vegas to retrieve passengers just before 9 pm, but the flight didn’t end up taking off until 2:30 am Saturday.
Passengers were given a $100 voucher, according to KCCI, but no refund."
According to flightradar24, G4/AAY153 was supposed to operated with A319 N334NV
but was operated with MD83 N883GA. Is N334NV still stuck in DSM, and what was the MX issue on the aircraft.
AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
kcrwflyer wrote:AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
usflyer msp wrote:kcrwflyer wrote:AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
IPFreely wrote:GalaxyFlyer wrote:If you’re in DSM, why not just go home?
GF
If Allegiant had been honest and told them it would be a 14 hour delay many of them might have gone home and returned 14 hours later. But according to the article they were "continually lied to a half-hour, an hour at a time." Which, unfortunately, is typical of most airlines.
tjwgrr wrote:Those pax lost a whole day in Vegas, some of whom probably were coming back on the Sunday LAS-DSM. Hardly worth going after a 14 hour delay.
Exactly why I don't fly Allegiant, and why I advise my relatives and co-workers the risk of doing so.
usflyer msp wrote:kcrwflyer wrote:AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
usflyer msp wrote:kcrwflyer wrote:AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
stlgph wrote:Communication is key. Period. They shouldn't have to call customer service to find out about refunds being issued. This is where someone in the position of "Manager," has to, you know .... manage.
Totally. New. Concept.
usflyer msp wrote:kcrwflyer wrote:AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
stlgph wrote:FGITD wrote:stlgph wrote:Communication is key. Period. They shouldn't have to call customer service to find out about refunds being issued. This is where someone in the position of "Manager," has to, you know .... manage.
Totally. New. Concept.
But what do you expect the airline manager to do? Crack open the ol' vault and start handing out cash refunds?
Very few airline stations have cash on hand to begin with. Let alone enough to refund an entire flight. And based on how reservations work, passengers don't all get the same.
The way it is meant to work is the airline gives you the number, then you go home, to a hotel, or wherever, and call about your compensation. (Depending on the situation though, the airline should be giving you a hotel)
Instead though, people insist on staying at the airport and screaming at some underpaid subcontractor about something they have no control over, and likely no course of action to take.
I didn't say anything about handing out cash at the airport.
I said "communication is key."
Try again.
FGITD wrote:stlgph wrote:Communication is key. Period. They shouldn't have to call customer service to find out about refunds being issued. This is where someone in the position of "Manager," has to, you know .... manage.
Totally. New. Concept.
But what do you expect the airline manager to do? Crack open the ol' vault and start handing out cash refunds?
Very few airline stations have cash on hand to begin with. Let alone enough to refund an entire flight. And based on how reservations work, passengers don't all get the same.
The way it is meant to work is the airline gives you the number, then you go home, to a hotel, or wherever, and call about your compensation. (Depending on the situation though, the airline should be giving you a hotel)
Instead though, people insist on staying at the airport and screaming at some underpaid subcontractor about something they have no control over, and likely no course of action to take.
aviationjunky wrote:At G4, refunds are always offered after 8 hours of delay, every single time, with the only exception is an "Act of God" causing the delay. It's an FAA regulation that a refund has to be issued after so many continuous delay, without cancellation or reschedule. I'm almost 100% positive they were not issuing instant refunds at the ticket counter, which triggered passengers to assume they were not issuing refunds at all. If they would've called customer service, they would've issued a refund over the phone. And, I'm sure if they were to call today, they would probably still get a refund.
Everyone is out to get G4, like have done something wrong. There has never been a fatal accident in their 20 years of operation. People get so upset because they have to pay for bags and food, and they get upset that there are mechanical delays that last hours, but would you rather an airline find an issue and say "well, we can't delay the flight any further, might as well fly and see what happens"? If the mechanical issue led to an accident, you all would be saying "why didn't they fix the issue? They knew it was an issue, but they flew anyway!" So, you can't have you cake and eat it too.
AirbusMDCFAN wrote:Des Moines International Airport
jetblueguy22 wrote:usflyer msp wrote:kcrwflyer wrote:
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
I've read a lot of posts on this site but you win the most ignorant post award. Wow. Air travel isn't some magical thing granted to the rich. Maybe there are families who didn't plan on shelling out a couple grand on new tickets. Maybe there are people on board who are visiting a sick relative. G4 may be a vacation package airline, but it doesn't mean that is the only people who fly them.
GalaxyFlyer wrote:If you’re in DSM, why not just go home?
GF
william wrote:usflyer msp wrote:kcrwflyer wrote:
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
The same thing about SWA customers 30 years ago.
RamblinMan wrote:Yeah go on and keep dissing Allegiant...this exact same thing has happened to me on United. After the scheduled departure time the flight was removed from the departure boards so we couldn't even leave the gate area for fear of missing communication. It's totally unacceptable but it's hardly unique to ULCCs
slcdeltarumd11 wrote:Allegiant is really bad about telling people to just hold onto receipts. Alot of people have no money or emergency fund, they sadly dont. If it was going to be a long time I hate when they drag it out and are not honest. They should strive to improve but I'm not sure they care to. Improvement costs money and they seem to like their current system.
I know we love to attack allegiant because this is a dramatic story but every single week legacy airlines stick people over 14 hrs on a missed connect that they blame on the weather even if it's a stretch and we don't attack them about it. I don't think united customer service is any better than allegiant. allegiant is the more news worthy story because it's a whole plane load together stuck as opposed to the legacies who have a bunch of different people going different places stuck. Let's just call a spade a spade here, all of the customer service stinks these days and the airlines only care about you if you are an elite flyer.
I feel much worse for the poor ground staff than I do the flyers . Poor people making $13 an hour to get yelled at and given no information or help. It's sad but all the airlines do this these days.
joeljack wrote:Yes, this happened to me on United 3 weeks ago, DEN-OMA. Flight was delayed 15 hours until the next day. The difference is, I found out about delay about 10 minutes after scheduled departure time. I was able to sprint across airport and buy a ticket on Southwest for a flight leaving in 30 minutes.
bagoldex wrote:Next week on LA to Vegas(https://www.fox.com/la-to-vegas) ...AirbusMDCFAN wrote:Link/Source: http://www.foxnews.com/travel/2018/02/1 ... delay.html
"A 14-hour flight delay erupted in chaos at Des Moines International Airport overnight, causing police and security to be called in to calm the irate passengers.
Allegiant Air Flight 153 was supposed to leave Friday morning, but didn’t take off until 2:30 am Saturday, KCCI reports, stranding passengers at the airport."
"Grey blamed mechanical issues and bad weather for the 14-hour delay."
"A replacement aircraft flew in from Las Vegas to retrieve passengers just before 9 pm, but the flight didn’t end up taking off until 2:30 am Saturday.
Passengers were given a $100 voucher, according to KCCI, but no refund."
According to flightradar24, G4/AAY153 was supposed to operated with A319 N334NV
but was operated with MD83 N883GA. Is N334NV still stuck in DSM, and what was the MX issue on the aircraft.
usflyer msp wrote:
Travelling is not cheap. Even if you can afford a plane ticket, you still need to have money at your destination and a fund for emergencies. If you don't have this you should stay at home. I would give a pass to the sick relative people but absolutely not to the vacationers. If you cant afford any emergency travel expenses, your family should drive to Branson or Destin instead of fly to Las Vegas. It is part and parcel of being a responsible adult
usflyer msp wrote:On G4 a $100 voucher is probably more than the airfare...
usflyer msp wrote:kcrwflyer wrote:AAvgeek744 wrote:^^^ This is why I do not want to see G4 come into BNA as a lot of people here seem to want.
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
Route66 wrote:usflyer msp wrote:kcrwflyer wrote:
That's very thoughtful of you to not want an airline to come in that allows an entire segment of people to travel that likely otherwise cannot afford to fly anywhere. How about you just don't fly them if they show up.
They still can't afford to fly anywhere. The ULCC's often fly around a class of people that really should be staying at home.
This is why we so often see disturbances at NK, F9 and G4 locations. If anything goes wrong these people are too poor to pay for extra night in a hotel, or a few extra meals, or to miss a few hours of work much less make alternative arrangements to travel home - thus they lash out (remember the NK FLL riot last year!!!).
A staycation is much more in order for many of these people. It really can become a public safety issue.
That's right, poor people need to just stay home. Maybe easier to just lock them all up if they're gonna get all uppity about decent service.
RJNUT wrote:They take the attitude, "if they fly great, if not we will book new walkup ticket on DL or WN" . So they take advantage of the good deals but are not completely dependent on their operational integrity.