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SheikhDjibouti
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 1:39 am

enilria wrote:
If the seats were available they should have done it for PR value if nothing else. If the seats were full then understandable.

You nailed it there buddy. I'd like to think there are people at DL who are equally upset that they just couldn't do more, but if the seats are already taken....

Airlines pay vast amounts for advertising, so why not take any opportunity to get some good press for a limited cost.

Notice how in the first two cases the a/c is deliberately not docked at a jetbridge, so that you can maximise the photo opportunity.
You get to see the team, and the aircraft too. Win-win.
An entire Olympic squad
Image
Just a softball team
Image

Or you can really push the boat out, re-paint one of your 777s and arrange for a pair of F-16s to escort it to Schiphol with the Dutch Olympic team
Image
Nothing to see here; move along please.
 
tys777
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 1:51 am

MSPNWA wrote:
I don't get wrapped up into social media battles, but DL's reply could have been said better. Seemed like a semi-joking request from the team, but that was an opportunity for DL to create some positive PR. Instead they fumbled the ball with a cold response.

777Mech wrote:
Fwiw the all of DL's ICN flights have went out full in all cabins the last few days and the forward bookings hardly have any seats.

There's no way they could have upgraded them anyways.

It's a wonder how you are allowed to post here with all that nonsense you continuously spew on this forum.


They haven't flown yet. They say they're leaving Monday. Recent flights haven't all been full in J with revenue PAX. And Monday's ICN-DTW has seats for the team if DL wishes to create some positive PR.

I would refrain from accusing someone of spewing nonsense when you don't state facts either.


Pretty sure they are flying ICN-HND-MSP-DLH

Local media has them arriving in DLH at 5:15pm, which would make sense given the timing of the HND arrival into MSP.
 
MaksFly
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 2:46 am

lol, Delta is really controlling their social media folks... first the NRA cold shoulder and then snuffing your olympic champions.

Both free mins of fame they fumble badly.

Folks don't realize how big of a deal it is for USA to win the Curling gold medal.... really big upset too...

As bad as Team USA did.... Delta should of sent a full plane there to pick up our Team and fly them for free. The goodwill they would generate would far exceed any costs...

It would of been better if they just did not respond to the tweet.
 
AY104
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 2:52 am

This request by the team is beyond ridiculous, and an alarming indication of the increasing "sense of entitlement" attitudes in modern day society. Nobody should be asking for such things. If an upgrade is offered, be thankful and accept graciously. If it is not offered, then DON'T ASK!

I am chagrined that these people would even ask, and even more so that they are being supported on this request!
The only thing a customer should expect for his/her loyalty is good service
 
blrsea
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 3:43 am

I wonder how many of these people who are calling for DL boycott will take it sportingly if they were kicked off so that someone else however deserving could be accommodated. No one likes to be bumped off, whether in Y or F or C. And no one knows the situation that each passenger is facing, so kicking them off for some PR value is surefire way of DL losing customers, in this case especially, C/F passengers. Just not worth it for DL or for the passengers already holding confirmed flight.

I feel the team shouldn't have asked for upgrades over social media. Was it a subtle way of putting pressure on DL?
 
n7371f
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 3:51 am

Reply by DL naive and probably someone low on the totem poll not grasping the potential gravity of the tweet(s). Not good.

DL flights out of ICN zeroed out Monday in P. And only Tue to SEA has seats in P. Nearly all athletes out Monday and early Tuesday.

And HND-MSP zeroed out as well.

If I were UA or AA and had any space, I'd jump on this...

The REAL blame on this story is the stoopid NY Post with its inaccurate headline. Refuses assumes DL could have. And we know the clowns at the Post a) don't know and b) aren't willing to work enough to find out if DL could have.
 
jordanh
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:05 am

n7371f wrote:
The REAL blame on this story is the stoopid NY Post with its inaccurate headline. Refuses assumes DL could have. And we know the clowns at the Post a) don't know and b) aren't willing to work enough to find out if DL could have.


"Gold Medalists would love to fly in Business Class, but Delta's flights were already full," probably isn't a headline that sells papers. And some papers have become just as sensationalistic as some TV networks.
 
ual763
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:19 am

Why weren't they flying United? I thought United was the official carrier of "team USA".
From flying to the NOTAM office
 
MSPNWA
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:21 am

777Mech wrote:
Monday's flight DTW-ICN is actually oversold in Delta One, so try again.

Even ATL and SEA show 0.

Show me where the whole team can all travel back in D1 Monday. I'll wait.


The flight is ICN-DTW, and no, it was not oversold. There was room for those wearing gold medals on the podium to fly in J. But hey, DL can run their airline the way they want. They don't have to reward them if they don't want to. I don't think many would have complained though. Could have been good PR.
 
jordanh
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:44 am

MSPNWA wrote:
777Mech wrote:
Monday's flight DTW-ICN is actually oversold in Delta One, so try again. Even ATL and SEA show 0. Show me where the whole team can all travel back in D1 Monday. I'll wait.

The flight is ICN-DTW, and no, it was not oversold. There was room for those wearing gold medals on the podium to fly in J. But hey, DL can run their airline the way they want. They don't have to reward them if they don't want to. I don't think many would have complained though. Could have been good PR.


Our GDS (Apollo) showed DL had 3 seats to sell in J on the Monday flight. Unless the curling team has shrunk a lot, your claim is simply not true.
 
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IrishAyes
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:49 am

the title of this thread is misleading. we cannot deduce, based on a twitter screenshot, that Delta simply "refused" to upgrade the team, but rather that the team made a request that Delta couldn't accommodate.

if my inbound flight to ATL is late, and i barely make my connection but need to gate-check my carry-on bag, should I tweet that Delta, "refused" to allow me access to the overhead bins? the snowflakes that turning everything into a PC battle need to find something to do with all the time on their hands.
 
MSPNWA
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:56 am

jordanh wrote:
Our GDS (Apollo) showed DL had 3 seats to sell in J on the Monday flight. Unless the curling team has shrunk a lot, your claim is simply not true.


There were 5 seats left when I made the first post. More than 5 might have been available back when the Twitter exchange was made. That I don't know.
 
bpat777
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 5:17 am

Adispatcher wrote:
What do you expect them to say?

Unable is unable.


Exactly how I feel about the situation. Why sugarcoat it or give them false hope? It wasn't happening.
I personally think DL's response was far from "ice cold". It was professional and direct.
 
LAXLHR
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 5:21 am

bacchus101 wrote:
enilria wrote:
If the seats were available they should have done it for PR value if nothing else. If the seats were full then understandable.


Agreed. This was a golden PR opportunity.


Yep! This goes for any national carrier!!. Support your Olympic team winners, since these athletes are representing the same country you are based in. A potential PR golden moment that DL turned to shit. Delta sure has been showing it's true colors lately!
BA IB ET JM EA GK PA VS AA SN HP CO W7 WN NW DL UA AC US LH LX OS JL QF QR WY MH CX U2 EK 9W UK TP VY VN LO OK OZ UL SQ LA

707 727 L10 732-NG 741 742 743 744 752 753 762 763 772 773 787 DC8 DC9 DC10 M80 M11 100 AB3 310 318 319 320 321 330s 340s 350 380
 
Olddog
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 6:00 am

Anyway curling is not a sport: it is merely a video sleeping pill :lol:
 
chicawgo
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 6:59 am

dz09 wrote:
kondoo wrote:
Great. Why would they get one for free?


Delta sucks and more people are becoming aware of that.


LOL. according to you? Show me where people are becoming aware of that.

I tried UA and AA for years and DL is far better than either in pretty much every way.
 
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CARST
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 7:08 am

dz09 wrote:
kondoo wrote:
Great. Why would they get one for free?


because they represent their country and make us proud when they win medals. You need to do some research on Olympic athletes to see how they have to fend for themselves to be able to make it to the Olympics and represent the US.


Are you a little bit drizzled on patriotism? Listed too much to the star spangled banner?

Delta is private company. Not some state-run slapdash bullshit airline of a thirdworld country. If their seats in J class are booked, then there is no possibility to upgrade a full olympic team. They should have paid for it and reserved early. No to play the online-shitstorm-blaming-game is just cheap. I look down on such individuals, if they won anything or not. Why even bring it up. They got what they paid for.
 
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TheLion
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:02 am

bacchus101 wrote:
enilria wrote:
If the seats were available they should have done it for PR value if nothing else. If the seats were full then understandable.


Agreed. This was a golden PR opportunity.


Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.
 
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Rookie87
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 10:21 am

If y’all are so upset why didn’t y’all pony up the cash to pay for their J seats since this was SUCH a big deal to the good ol USA??? *eye roll*
Since when does anyone deserve anything? You honestly think an athlete should go to a competition, win and feel free to use their pulpit to pressure a business to give them something for free?? I didn’t realize a business class seat was the bonus for winning a gold medal.
 
CallmeJB
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 11:54 am

Didn't UA pay a bunch of money as a sponsor for Team USA? I'm sure UA was more than a little upset that the first thing a gold medal squad did was tweet about how they're flying Delta.

I'm surprised Delta didn't respond with "If you wanted an upgrade, maybe you should have accepted us as a sponsor." Or, better yet, "If Team USA picks Delta as the sponsor for the next Winter Olympics, the men's curling team will fly in first class both ways!"
 
jamesontheroad
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 12:21 pm

readytotaxi wrote:
Team accepted it, sure they will get other little perks.


"Perks," like being the only Olympians in the world to be taxed on the value of their medals. Apologies for the thread drift, but every two years I'm reminded of just how absurd this is. Like Olympians of every nation (well, almost every nation, eh Russia?) they've brought great honour on their homeland. Give 'em a (tax) break!

(Thead drift over...)
 
SC430
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 1:52 pm

bacchus101 wrote:
enilria wrote:
If the seats were available they should have done it for PR value if nothing else. If the seats were full then understandable.


Agreed. This was a golden PR opportunity.



Totally exaggerated. PR value would have been minimal. A blip on the radar of life.
 
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CARST
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 1:59 pm

jamesontheroad wrote:
readytotaxi wrote:
Team accepted it, sure they will get other little perks.


"Perks," like being the only Olympians in the world to be taxed on the value of their medals. Apologies for the thread drift, but every two years I'm reminded of just how absurd this is. Like Olympians of every nation (well, almost every nation, eh Russia?) they've brought great honour on their homeland. Give 'em a (tax) break!

(Thead drift over...)


What value do the medals have? Near to none? And how much should the tax be on the medals? 1$?

The Olympic medals are known to be of very cheap, flexible metal. Like very old coins, which just get a bronze, silver or gold coating. And a very thin one. Athletes have complained in the past that the gold cover got loose when the medal fell down. Also all athletes are advised to not really bite into the medals when doing the classical "bite in gold medal to prove it is real gold pose" for the cameras, because, yes, the gold cover is thin.

It would be a joke if anyone would have to pay lots of tax on these cheap medals. They have a very high emotional value. But no financial value.
 
evank516
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 2:56 pm

This got blown way out of proportion. While the tweet was entertaining, Delta is not obligated to upgrade the team. I'm sure there were plenty of paying customers flying out of ICN since it's now quite a busy SkyTeam hub anyway, plus it's the gateway to where the Olympics were taking place. What we don't know is what will actually happen at the airport (if they left already). For all we know, Delta might give them a few other perks for the ride home. Delta politely responded that they do not have any upgrades available. Period. End of story. Not a big deal and happens to anyone.
 
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SheikhDjibouti
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 3:01 pm

CARST wrote:
jamesontheroad wrote:
readytotaxi wrote:
Team accepted it, sure they will get other little perks.
"Perks," like being the only Olympians in the world to be taxed on the value of their medals. Apologies for the thread drift, but every two years I'm reminded of just how absurd this is. Like Olympians of every nation (well, almost every nation, eh Russia?) they've brought great honour on their homeland. Give 'em a (tax) break!
(Thead drift over...)

What value do the medals have? Near to none? And how much should the tax be on the medals? 1$?

The Olympic medals are known to be of very cheap, flexible metal. Like very old coins, which just get a bronze, silver or gold coating. And a very thin one. Athletes have complained in the past that the gold cover got loose when the medal fell down. Also all athletes are advised to not really bite into the medals when doing the classical "bite in gold medal to prove it is real gold pose" for the cameras, because, yes, the gold cover is thin.

It would be a joke if anyone would have to pay lots of tax on these cheap medals. They have a very high emotional value. But no financial value.


There was a link posted within james' post. It would have helped if you bothered to read it, or do some research of your own.

But if that is too difficult for you...
The U.S. Olympic Committee recognizes its medalists with $25,000 for gold, $15,000 for silver, and $10,000 for bronze


These are the amounts they will be taxed on.
Nothing to see here; move along please.
 
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CARST
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 3:05 pm

SheikhDjibouti wrote:
There was a link posted within james' post. It would have helped if you bothered to read it, or do some research of your own.

But if that is too difficult for you...
The U.S. Olympic Committee recognizes its medalists with $25,000 for gold, $15,000 for silver, and $10,000 for bronze


These are the amounts they will be taxed on.


This is not the value of the medals. They are not taxed FOR WINNING A medal. They get a fat bonus for winning Gold, Silver or Bronze. And this bonus is INCOME. Thus they are taxed on this income. Like everyone else. And like most athletes in most other countries, too.
 
7673mech
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 3:17 pm

I think it's a bad look for the team, however everyone on social media is going after Delta.

Wish the people who wrap themselves in the flag when they don't upgrade a team, or drop the NRA would put that much energy into pushing for change in things that matter: crumbling infrastructure, failing ATC system, immigration, eroding middle class, racial equality, women's rights, etc.
 
Tomsixty2
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:26 pm

Way misleading title......the flight was full in front. For petes sake people this is not Delta refusing the request.....they had no seats to give them. Did you expect Delta to remove paying pax to accommodate the team? Just my 2 cents worth. Quit bashing Delta.
 
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EA CO AS
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 4:44 pm

7673mech wrote:
I think it's a bad look for the team.


Agreed. Anyone saying they didn’t “demand” anything is a bit disingenuous; in the age of social media, publicly calling out a business throws a HUGE, irrevocable spotlight that people have grown to know a business will usually give in to, simply because it’s public. It’s the equivalent of putting a gun to their head while asking for the upgrade; sure, you can politely decline, but you’re going to get hurt if you do. Put another way, if this was just a matter of someone asking an innocent question instead of making a deliberately calculated move in hopes of manipulating DL into the answer they wanted, why didn’t the person just CALL them and ask about an upgrade over the phone? Or discreetly ask a supervisor at the airport?

Nah, let's try to twist DL's arm online instead. :roll:
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
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MSPSXMFLIER
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 6:28 pm

Keep it moving, folks.....there’s nothing here to bash Delta about.
 
RamblinMan
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 6:57 pm

739er wrote:
This will be forgotten by Friday.
Good thing it wasn’t United...We’d be talking about it for weeks.


That's because UA would have:

a.) Replied with some version of "We are NOT in the business of handing out free upgrades to ANYONE!" or something equally rude.
b.) Granted the request and bump three or four paying passengers but not tell them until check in.
OR
c.) Promised the upgrades then rescind them during boarding, and remove the olympians from the plane in handcuffs.

(This reply is intended to be humorous but c'mon fanboys you know it's true...UA seems to keep a loaded gun pointed at its own foot when it comes to PR)
 
berari
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 7:55 pm

klm617 wrote:
berari wrote:
Maybe US Curling or the Olympics committee should have treated its own to an upgrade. I'm tired of this "we all all heros" and "we are entitled" mentality. Pay for that damn seat!



First of all I don't think the team demanded anything they just posed a question to Delta and Delta's response is what upset people they acted as if they really didn't care. A simple hey check at the gate and see if the gate agent can help you but nothing was offered to them just a simple hey sorry we can't help you.


Rightly so. I am glad DL took this stance. Asking the question in public like they did is akin to publicly shaming, to see if DL would succumb to public pressure. Instead DL told them not a chance, why set an expectation for them to go to the airport and ask when it won't happen? Giving random upgrades for individuals that have not earned the privilege (think all the FFs that work hard to do so) would diminish the value of the product.

Maybe those complaining or thinking that DL should have done otherwise can pay for the medalists' upgrades!
 
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EA CO AS
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:07 pm

It could appear that the request ran afoul of the IOC code of ethics, which prohibits the "solicitation or acceptance of anything other than a token of nominal value" by Olympic athletes.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
spacecadet
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:14 pm

EA CO AS wrote:
It could appear that the request ran afoul of the IOC code of ethics, which prohibits the "solicitation or acceptance of anything other than a token of nominal value" by Olympic athletes.


When does an Olympic athlete cease being an Olympic athlete? Their event was over and they were going home. The purpose of that clause would be to ensure the integrity of the game, but the game had already been played.
I'm tired of being a wanna-be league bowler. I wanna be a league bowler!
 
evank516
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:14 pm

TheLion wrote:
bacchus101 wrote:
enilria wrote:
If the seats were available they should have done it for PR value if nothing else. If the seats were full then understandable.


Agreed. This was a golden PR opportunity.


Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.


You've got to either be filthy stinking rich, or completely out of your ever loving mind. Why would I, someone who probably forked over thousands of dollars for my Delta One Seat (EACH WAY), that I pre-arranged to occupy, that I have to pay for, throw it out for people who won the Gold Medal? Would I buy them a drink? Sure! Buy them food in the airport? Of course I would! Give up my probably $3,000 seat on the airplane? Not a chance! Don't tell me I should give up my seat to people who won a gold medal. It's a wonderful achievement, but not something worth pissing away my hard earned money. They are not entitled to an upgrade, I am entitled to my seat that I paid for.
 
winginit
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:26 pm

TheLion wrote:
Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.


Oh goodness calm down. They're Olympic medals for Curling not Medals of Honor or Nobel Peace Prizes.
 
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klm617
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:42 pm

Funny how things change when you had 15 airlines they would have all been falling over each other to get their name in lights as being associated with being the carrier of these gold medal winners for the United States now that there is basically only three they really don't care as the customer is pretty much captive to what ever they dish out and they don't really need to win you over as a customer anymore.
the truth does matter, guys. too bad it's often quite subjective. the truth is beyond the mere facts and figures. it's beyond good and bad, right and wrong...
 
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OA412
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:45 pm

I don't really understand the hubbub over this. DL knows the can of worms they'd be opening if they went ahead and offered them the upgrades. I also think it would have been problematic if DL had told them to see a gate agent at the airport. If the airline legitimately has no open seats available, then they're just setting the team up for a letdown. I'm not sure how this is a PR blunder or how it was handled poorly by DL. Not to mention, DL knows giving away the upgrades also places its competitors in a bind. Let's not pretend people wouldn't use this as an opportunity to get endless free upgrades out of airlines.

spacecadet wrote:
EA CO AS wrote:
It could appear that the request ran afoul of the IOC code of ethics, which prohibits the "solicitation or acceptance of anything other than a token of nominal value" by Olympic athletes.


When does an Olympic athlete cease being an Olympic athlete? Their event was over and they were going home. The purpose of that clause would be to ensure the integrity of the game, but the game had already been played.


I don't know the exact answer, but if I had to venture a guess, presenting themselves as Olympic gold medalists likely means they are to be treated as Olympic athletes. Also, the Tweet was posted on 2/24, one day before the closing ceremony. Since the games were still officially open, I believe they would still count as Olympic athletes.
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TheLion
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Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:52 pm

evank516 wrote:
TheLion wrote:
bacchus101 wrote:

Agreed. This was a golden PR opportunity.


Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.


You've got to either be filthy stinking rich, or completely out of your ever loving mind. Why would I, someone who probably forked over thousands of dollars for my Delta One Seat (EACH WAY), that I pre-arranged to occupy, that I have to pay for, throw it out for people who won the Gold Medal? Would I buy them a drink? Sure! Buy them food in the airport? Of course I would! Give up my probably $3,000 seat on the airplane? Not a chance! Don't tell me I should give up my seat to people who won a gold medal. It's a wonderful achievement, but not something worth pissing away my hard earned money. They are not entitled to an upgrade, I am entitled to my seat that I paid for.


Because like you say, you would likely be at least well off to afford that seat, thus the money wouldn’t matter. Your deed would also reflect well on you and in any case you might get frequent flyer points or a partial refund from the airline.

winginit wrote:
TheLion wrote:
Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.


Oh goodness calm down. They're Olympic medals for Curling not Medals of Honor or Nobel Peace Prizes.


Great achievements in other fields are also worthy of upgrade. Though at the top of most other industries they would be able to afford it and would pay in advance...
Last edited by TheLion on Mon Feb 26, 2018 8:55 pm, edited 1 time in total.
 
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TheLion
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Joined: Thu Jun 16, 2016 1:14 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 8:54 pm

DUPLICATE. MODS PLEASE DELETE.
 
wwtraveler99
Posts: 230
Joined: Sun Sep 14, 2008 11:34 pm

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:08 pm

I didn’t read through every reply. I do agree with most here that Delta did handle it professionally. But PR wise I think it was handled poorly. Yes probably the flight were sold out. As a few have said Delta could have replied “Check with us at the airport and we will see what we can do”. Then Delta could have given the airport folks the heads up that the US Curling team was flying out. It we (delta) can do anything for them please do so.

Delta did not have to give an upgrade. But once at the airport maybe they got “First Class” treatment. Escorted to the front of any lines and maybe even to security. Maybe use of the Korean Air first class lounge. (Isn’t Delta and Korean partners?). Delta could have made some nice PR. I think they missed the boat.

Congratulations USA Curling Team!


WW
 
evank516
Posts: 2175
Joined: Wed Mar 01, 2017 12:15 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:14 pm

TheLion wrote:
evank516 wrote:
TheLion wrote:

Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.


You've got to either be filthy stinking rich, or completely out of your ever loving mind. Why would I, someone who probably forked over thousands of dollars for my Delta One Seat (EACH WAY), that I pre-arranged to occupy, that I have to pay for, throw it out for people who won the Gold Medal? Would I buy them a drink? Sure! Buy them food in the airport? Of course I would! Give up my probably $3,000 seat on the airplane? Not a chance! Don't tell me I should give up my seat to people who won a gold medal. It's a wonderful achievement, but not something worth pissing away my hard earned money. They are not entitled to an upgrade, I am entitled to my seat that I paid for.


Because like you say, you would likely be at least well off to afford that seat, thus the money wouldn’t matter. Your deed would also reflect well on you and in any case you might get frequent flyer points or a partial refund from the airline.

winginit wrote:
TheLion wrote:
Thirded. I do find it hard to understand why they didn’t though. Winning an Olympic gold medal is one of the greatest achievements in life. If I was travelling up front, I’d volunteer to give my seat up. So should others.


Oh goodness calm down. They're Olympic medals for Curling not Medals of Honor or Nobel Peace Prizes.


Great achievements in other fields are also worthy of upgrade. Though at the top of most other industries they would be able to afford it and would pay in advance...


No no no, you would have to be that well off to be so eager to give up your seat for an Olympic Gold Medalist like it was no skin off your back and to not see the value of the dollars you paid for it. If I paid the money to fly to ICN in Delta One, it's my hard earned money that I saved up. Some people save up for these types of trips and maybe the money they spent on their Delta One Seat was made possible by years of saving.

You state that we are obligated to give up our seat to allow these individuals to be upgraded. No we're not.
 
33lspotter
Posts: 551
Joined: Tue Jul 22, 2014 2:37 pm

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:14 pm

In other Team USA news, USA X-C Ski gold medalists Jessie Diggins and Kikkan Randall are aboard another Delta flight,
DL26 from ICN to ATL. According to an article from a USA Today reporter, Dale Earnhardt Jr. is on the flight as well, and -- as the FAs passed out complimentary champagne -- the captain advised passengers that they were riding in the company of Olympic champions, and a fire truck salute will follow landing (according to the writer's Twitter account). Scheduled to touch down in ATL a little more than an hour from now.
 
rbavfan
Posts: 3633
Joined: Fri Apr 17, 2015 5:53 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:19 pm

IPFreely wrote:
dz09 wrote:
As to Delta, the response was very cold and I'm not surprised. I think United is a major sponsors of the US Olympic team and their handling of the request would most likely have been different. Delta sucks and more people are becoming aware of that.


DocLightning's response above was correct. Delta's public response should have been non-committal, i.e., we'll see what we can do at departure. Maybe even add the fact that they cannot bump paid customers for gold medal upgrades. Assuming there were no open F seats, or not enough for the whole team, their private response could have simply been "Sorry, there are no open F seats, or not enough open F seats."

But you are correct. Delta generally handles social media PR very poorly.


Note: Delta does not have first seats on international anymore, it's all J.
 
Bricktop
Posts: 1504
Joined: Fri Jan 22, 2016 11:04 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:24 pm

Delta handled this just fine. Gawd, I hate social media and the vapid narcissism it generates.

And I mean come on, it's curling FFS. It's like bocce on ice.
 
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keesje
Posts: 14118
Joined: Thu Apr 12, 2001 2:08 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:28 pm

Well, not everybody is fond of curling, w’ll have to respect that.

:stirthepot:
"Never mistake motion for action." Ernest Hemingway
 
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SheikhDjibouti
Posts: 2348
Joined: Sat Sep 30, 2017 4:59 pm

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:44 pm

OA412 wrote:
spacecadet wrote:
EA CO AS wrote:
It could appear that the request ran afoul of the IOC code of ethics, which prohibits the "solicitation or acceptance of anything other than a token of nominal value" by Olympic athletes.


When does an Olympic athlete cease being an Olympic athlete? Their event was over and they were going home. The purpose of that clause would be to ensure the integrity of the game, but the game had already been played.


I don't know the exact answer, but if I had to venture a guess, presenting themselves as Olympic gold medalists likely means they are to be treated as Olympic athletes. Also, the Tweet was posted on 2/24, one day before the closing ceremony. Since the games were still officially open, I believe they would still count as Olympic athletes.

Muhammed Ali/Cassius Clay won a gold medal at the 1960 Rome Olympics as an amateur boxer.
Almost immediately he turned professional and had a long and distinguished career, but as soon as he turned pro, he could no longer take part any future Olympic games (or similar "amateur" sports events).
But that Gold Medal stands forever; at the time of the competition he was an amateur and an Olympic athlete, and the history books will always show that..
As soon as that Gold medal had been awarded to him on the podium, and credited to the USA Team total for the games, he could do what he liked.
And even 50 years after the event he could still turn up for a flight and say "Remember me? I won an Olympic Gold back in 1960; any chance of an upgrade?"

I don't believe the timing of the closing ceremony has any bearing on this matter.

Besides - did you not see the photos I posted earlier, showing entire aircraft chartered to transport hundreds of Olympic athletes? Chances are that for a full Olympic squad, it is a very cost effective solution for that country. Especially if the (national) airline can milk some publicity out of the event.
Nothing to see here; move along please.
 
AtomicGarden
Posts: 421
Joined: Sun Jun 04, 2017 10:57 pm

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 9:54 pm

Social media agents at DL probably don't have the authority and maybe even the qualification to offer upgrades. They probably get asked a lot of random questions and have to be able to somewhat offer an answer to most of them. If their response had been "talk to us at check in/gate" some pax could be saying "on Twitter they said you'd get us an upgrade!".

People on social media and some here, are making a fuss more than the actual team. I'm sure they didn't mind DL's polite denial to their request (which also sounded friendly and playful, so no harm done)
You killed a black astronaut, Cyril! That's like killing a unicorn!
 
jreuschl
Posts: 412
Joined: Tue Jul 28, 2009 3:04 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 11:35 pm

If you look at the tweet, the emoji appears to be a laugh. It is very likely they were just joking around. Leave it to people to get over excited.

I will say, they could have added but maybe we can give you a treat on board and give them an upgraded meal or something.
 
AEROFAN
Posts: 1870
Joined: Wed Aug 04, 2004 9:47 am

Re: Delta refuses to upgrade US curling team gold winners

Mon Feb 26, 2018 11:40 pm

IPFreely wrote:
MSPNWA wrote:
They haven't flown yet. They say they're leaving Monday. Recent flights haven't all been full in J with revenue PAX. And Monday's ICN-DTW has seats for the team if DL wishes to create some positive PR.


Too late for that now.


AEROFAN wrote:
Usain Bolt or Phelps I can understand asking for an upgrade, but curlers? What the hell next? Stocking darners?


Bolt's and Phelp's endorsement deals have made them rich -- at least to the tune of 50-100 million USD. It would be out of line for them to ask for an upgrade -- they can pay for their own F travel if they fly commercial.


Bolt and Phelps have global recognition and thus the dynamics of the ask and reject would have been of great magnitude.
Curlers - a game played with a broom? Say what now? I'm no fan of airlines generally, but in this instance DL made the right call.
They want business class - let their home country Olympic association purchase J for them.
“You are not entitled to your opinion. You are entitled to your informed opinion. No one is entitled to be ignorant.” ~Harlan Ellison~

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